avt 02 elements of business skills ebs · services •nitecin business ... 3nt ebs learning journey...

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2/26/19 1 Sharing Session Sec 2NT Subject Briefing Elements of Business Skills Introduction to EBS The syllabus aims to develop students’ § basic understanding of business activities in the travel and tourism, hospitality and retail industries § basic marketing concepts and customer relations skills § basic employability skills for working in the travel and tourism, hospitality and retail industries § analytical and evaluative skills and the ability to make judgments § self and relationship management, social awareness, and responsible decision-making. Syllabus Focus The content is anchored in how the concepts of basic marketing and customer relations are applied in the context of the three service industries, namely, travel and tourism, hospitality and retail. Assessment Assessment Requisites § possesses a strong command of the English Language § good analytical skills § works well in a team § self disciplined and motivated

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Page 1: AVT 02 Elements of Business Skills EBS · Services •Nitecin Business ... 3NT EBS Learning Journey 2016 3NT EBS Learning Journey 2016 3NT Learning Journey 2017. 2/26/19 3. Title:

2/26/19

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Sharing Session Sec 2NT Subject Briefing

Elements of Business Skills

Introduction to EBS The syllabus aims to develop students’

§ basic understanding of business activities in the travel andtourism, hospitality and retail industries

§ basicmarketing concepts and customer relations skills§ basic employability skills for working in the travel andtourism, hospitality and retail industries

§ analytical and evaluative skills and the ability to makejudgments

§ self and relationship management, social awareness, andresponsible decision-making.

Syllabus Focus

The content is anchored in how the concepts of basic marketing and customer

relations are applied in thecontext of the three service industries, namely, travel and tourism, hospitality

and retail.

Assessment

Assessment Requisites § possesses a strong command of the English Language § good analytical skills§ works well in a team§ self disciplined and motivated

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Post Secondary Education • Progression in ITE

• Nitec in Finance Services• Nitec in Travel and Tourism

Services• Nitec in Business Services• Nitec in Retail Services

• Progression in polytechnics • Progression to relevant

Higher Nitec and polytechnic courses that allow entry to first year of mapped 3-year Diploma Courses in Polytechnics that provide career opportunities in Services Sector such as Travel and Tourism, Hospitality and Retail Services, etc.

Experiential Learning Opportunities

§ To enable students to acquire knowledge, skillsand values beyond the classroom

§ To provide students with opportunities forexperiential learning in the real world

§ Work Experience Programme (WEP) with MandarinOriental Singapore during F1 Formula Grand Prix

§ Annual Upper Sec FLINT Programme

Elements of Business SkillsProgramme• Work Experience Programme (WEP) with Mandarin Oriental Singapore during

F1 Period– To enable EBS students to acquire knowledge, skills and values

beyond the classroom– To provide EBS students with opportunities for experiential

learning in the real world – To provide EBS teachers with industry exposure

• 3NT Holistic Programme Overseas Trip that incorporate EBS/D&T/PE/English/VIA as part of curriculum planning

3NT EBS Learning Journey 2016

3NT EBS Learning Journey 2016

3NT Learning Journey 2017

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