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6. The input & output to Departmental Quality Meeting

Doesnt include information on:Customer feedback, process performance and product

conformity, recommendations for improvement,

resources needed etc

5.6.2& 5.6.3 Minor

7. Library doesnt have good number of computersavailable(Just one for students) as per requirements ofPEC

1.1 & 6.3 Minor

8. The job description of DEO is missing 5.5.1 Minor

9. The criteria for selection, evaluation and re-evaluation

of book suppliers has not been established

7.4.1 Major

10. The procedure for preservation, handling and

maintenance of books is not defined

7.5.5 Minor

11. The library catalogue software is not accessible to all 6.3 Minor

5. PROBLEM FACED / AREAS MISSED

No problems were faced. Library staff was found very co-operative. On the other side, it was

tried that most of the areas get covered in the light of ISO 9001-2008

6. CONCLUSIONS

Strong Areas Areas needing Improvement

a) Most of the quality system

documents are developed & maintained

a) Functions of digital library should be increased. It

should provide user tracks of borrowed books and online

renewal of books

b) Quality objectives are SMART b) On website & on digital library page , library timings,rules, book search/catalogue of IST library should beavailable