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Report No. U.S. Department of Eney Release Date: WR-B-95-06 Office of Inspector General May 5, 1995 Report on Audit of Construction of Protective Force Training Faciliti at the Pantex Plant

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Page 1: Audit of Construction of Protective Force Trainingenergy.gov/sites/prod/files/2014/11/f19/WR B 95 06 AUDIT...Audit of Construction of Protective Force Training ... Observations and

Report No. U.S. Department of Eney Release Date:WR-B-95-06 Office of Inspector General May 5, 1995

Report on

Audit of Construction ofProtective Force TrainingFaciliti at the PantexPlant

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This report can be obtained from theU.S. Department of Energy

Office of Scientific and Technical InformationP.O. Box 62

Oak Ridge, Tennessee 37831

S tPrined wth soy ink n recycled pper

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U.S. DEPARTMENT OF ENERGYOFFICE OF INSPECTOR GENERAL

AUDIT OF CONSTRUCTION OF PROTECTIVE FORCE

TRAINING FACILITIES AT THE PANTEX PLANT

Report Number: WR-B-95-06 Western Regional Audit OfficeDate of Issue: May 5, 1995 Albuquerque, NM 87185-5400

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AUDIT OF CONSTRUCTION OF PROTECTIVE FORCETRAINING FACILITIES AT THE PANTEX PLANT

TABLE OF CONTENTS

Page

SUMMARY ...................................... 1

PART I - APPROACH AND OVERVIEW ......................... 2

Introduction .................................. 2

Scope and Methodology ......................... 2

Background ....................... .......... 3

Observations and Conclusions ............... 3

PART II - FINDINGS AND RECOMMENDATIONS ............... 5

1. Physical Training Facility ............. 5

2. Weapons Tactics and Training Facility .. 12

PART III - MANAGEMENT AND AUDITOR COMMENTS ........... 15

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U.S. DEPARTMENT OF ENERGYOFFICE OF INSPECTOR GENERALOFFICE OF AUDIT SERVICES

AUDIT OF CONSTRUCTION OF PROTECTIVE FORCETRAINING FACILITIES AT THE PANTEX PLANT

Audit Report Number: WR-B-95-06

SUMMARY

A goal of the Department of Energy project managementsystem is to ensure that projects are necessary to fulfillmission needs and are cost effective. This requires thatthe Department justify each project and explore competitivealternatives. The objective of this audit was to assess theneed to construct protective force training facilities atthe Department's Pantex Plant.

Our audit disclosed that (1) construction of a physicaltraining facility was not necessary to fulfill missionneeds, and (2) the Department did not consider all viablealternatives to constructing a weapons tactics and trainingfacility. These conditions occurred, in part, because aJustification for New Start was never prepared and approvedfor the Security Enhancements Major System Acquisition,which included these two projects.

We recommended that the Manager, Albuquerque OperationsOffice, cancel construction of the physical trainingfacility, make needed repairs and upgrades to the existingfacilities, and reduce the cost of the Security EnhancementsMajor System Acquisition accordingly. Implementation ofthis recommendation will save about $1.7 million. We alsorecommended that the Manager direct Mason & Hanger toperform economic analyses of all viable alternatives toconstructing a weapons tactics and training facility beforeproceeding with construction. Such analyses could lead tocancellation or rescoping of the proposed facility andresult in savings to the Department.

Albuquerque management did not agree to cancelconstruction of the physical training facility, but didagree to perform economic analyses of all viablealternatives to the proposed weapons tactics and trainingfacility before proceeding with construction.

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PART I

APPROACH AND OVERVIEW

INTRODUCTION

Ensuring that the construction of new facilities isneeded to meet mission requirements is extremely importantin a time of declining funds and budget deficits.Accordingly, we undertook this audit to assess the need toconstruct protective force training facilities at theDepartment of Energy's (Department) Pantex Plant. Morespecifically, the audit objectives were to determine whetherconstruction of a physical training facility was necessaryto meet mission requirements; and whether economic analyseswere performed of all viable alternatives to constructing aproposed weapons tactics and training facility.

SCOPE AND METHODOLOGY

The audit was conducted at the Department'sHeadquarters, Pantex Plant (Pantex), and AlbuquerqueOperations Office (Albuquerque). The audit was conductedbetween February and October 1994.

To accomplish the audit objectives, we:

o Reviewed Departmental Orders;

o Interviewed Albuquerque and Pantex personnel;

o Reviewed construction project documents, such asconceptual design reports;

o Identified training requirements for the Pantexprotective force; and,

o Toured existing physical and weapons trainingfacilities.

The audit was made according to generally acceptedGovernment auditing standards for performance audits, whichincluded tests of internal controls and compliance with lawsand regulations to the extent necessary to satisfy theobjectives of the audit.

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We assessed significant internal controls withrespect to the Department's project management system. Ourassessment identified key internal control procedures forjustifying construction projects and tested the operation ofthose procedures. While we concluded that the controls asdesigned were sound, we found weaknesses in theirimplementation, as discussed in Part II of the report. Wedid not rely extensively on computer-processed data and,therefore, did not fully examine the reliability of thedata. Because our review was limited, it would notnecessarily have disclosed all internal control deficienciesthat may have existed.

An exit conference was held with Albuquerque and Pantexrepresentatives on March 3, 1995. Subsequent meetings wereheld to resolve our differences without success.

BACKGROUND

The Department's Pantex Plant, located 25 milesnortheast of Amarillo, Texas, is managed and operated byMason & Hanger-Silas Mason Co., Inc. (Mason & Hanger). Aprimary mission of Pantex is to disassemble nuclear weapons.

Protective forces at Pantex are to be managed, trained,and equipped to meet basic security and emergency responserequirements. Training to fulfill mission requirementsunder a Department-approved program includes meeting aphysical fitness qualification standard and exercising aminimum of 3 hours per work week. Protective force officersare also required to meet weapons qualifications for allassigned weapons.

To fulfill these mission requirements, the Departmentin 1985 proposed the construction of a physical trainingfacility and a weapons tactics and training facility. Theseprojects, with total project costs of $2.6 million and $5.7million, respectively, were part of a twelve-projectSecurity Enhancement Major System Acquisition that wasinitially funded in Fiscal Year 1988. The total projectcost of the Major System Acquisition was $130 million.

OBSERVATIONS AND CONCLUSIONS

Because Federal "major systems" are expensive(currently $100 million or more), there has been continuingconcern about the management of these acquisitions. Toaddress this concern, the Office of Management and Budgetinitiated in 1976 a formal acquisition process that isdescribed in Circular A-109. In 1978, the Department

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promulgated principles, policies, and procedures toimplement and institutionalize the Circular.

While the Department has simplified its procedures overtime, two of the objectives of both the Circular and theDepartment's system have remained constant. Thoseobjectives are to ensure that (1) major system acquisitionsare necessary to fulfill a mission need, and (2) competitivealternatives are explored to prevent choosing more costly orless effective options. However, our audit showed thatthese objectives were not being achieved, because(1) construction of a physical training facility was notnecessary to meet mission needs, and (2) the Department didnot consider all viable alternatives to constructing aweapons tactics and training facility. Although existingphysical training facilities are in need of some repairs andupgrades, and existing classroom space is limited, thePantex protective force has successfully met its trainingrequirements.

Ensuring that new projects are necessary and costeffective is especially important in light of decreasingbudgets and the Department's commitment to contribute to theadministration's deficit reduction objectives. According tothe administration's Fiscal Year 1995 budget for stockpilesupport, which includes facility construction for the PantexPlant, funding will drop from approximately $2.1 billion inFiscal Year 1994 to an estimated $1.6 billion in Fiscal Year1995.

Management should consider these conditions whenpreparing the yearend assurance memorandum on internalcontrols.

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PART II

FINDINGS AND RECOMMENDATIONS

1. Physical Training Facility

FINDING

A primary objective of the Department's ProjectManagement System is to ensure that the Department onlypursues projects that fulfill mission needs. However, wefound that the Department planned to construct a $2.6million physical training facility for the Pantex protectiveforce that was not necessary. Although some repairs andupgrades were needed to existing facilities, and existingclassroom space was limited, training requirements weresuccessfully being met. Several factors possiblycontributed to continued pursuit of the project since 1985,including the absence of a critical examination of whether amission need existed to justify a new facility. Cancellingthe project would save about $1.7 million.

RECOMMENDATION

We recommend that the Manager, Albuquerque OperationsOffice:

SCancel construction of the proposed physical trainingfacility;

-Make needed repairs and upgrades to the existingfacilities to bring them into compliance with NationalFire Protection Act and Americans With Disabilities Actrequirements; and,

- Reduce the total cost of the Security Enhancements MajorSystem Acquisition accordingly.

MANAGEMENT REACTION

Management did not respond to the above recommendation,as stated. See Part III for additional information.

DETAILS OF FINDING

EXISTING FACILITIES

Physical training of the Pantex protective force iscurrently conducted in three portable buildings which,according to Department records, were manufactured andacquired in 1985. The buildings each measure about 63 feet

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by 23 feet, and provide adequate space for the exerciseequipment they contain. Two additional security trainingfacilities, with 3,200 and 600 square feet respectively,provide office space and classrooms. See Figures 1, 2, and3 for photos of the existing facilities.

Figure 1. Exterior Photo of Physical Training Facilities

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Figure 2. Interior Photo of Physical Training Facility

Figure 3. Exterior Photo of Security Training Facility

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JUSTIFICATION AND DESCRIPTION OF PROPOSED FACILITY

According to the Fiscal Year 1995 Congressional BudgetRequest, the proposed physical training facility isnecessary to provide a centralized, permanent facility forthe physical training of the Pantex protective force. Thebuildings currently in use were not designed for physicaltraining. Consequently, the physical training program mustbe limited to that which can be housed in such structures.

The proposed 11,000 square foot physical trainingfacility will provide offices, classrooms, and a largeindoor exercise area for security personnel to accommodateon-site training and conditioning. The proposed facilitywill be in a limited area of the Pantex Plant and subdividedinternally into three functional zones. The north zone ofthe building will contain 2 classrooms, office space for 11persons, and facility support rooms. The south zone willcontain the exercise room, training and testing offices fortwo persons, and rest rooms and showers. The central zone,which is a circulation corridor providing internal access toeither of the other two zones, will contain trophy displayareas.

DEPARTMENT PROJECT MANAGEMENT SYSTEM

A specific objective of the Department's ProjectManagement System, established in Department Order 4700.1,is to ensure that projects are based on clearly definedmissions and mission analyses. This goal is reached, inpart, by requiring that each major system acquisition havean approved "Justification of Mission Need" (previouslycalled a "Justification for New Start"). This justificationidentifies mission needs, the purpose and priority of theproject in supporting the needs, and the significance ofmeeting the needs.

NEED FOR THE PROPOSED PHYSICAL TRAINING FACILITY

We found that construction of a $2.6 million physicaltraining facility was not necessary to fulfill missionrequirements. Although existing facilities were in need ofrepair, they were adequate for physical training asevidenced by the protective forces' physical fitness

qualification rate. In addition, the proposed facility willnot enhance the physical training program.

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Protective Force Qualification Rate

Mission requirements for Pantex security policeofficers include meeting a physical fitness qualificationstandard and exercising a minimum of 3 hours per work week.According to data provided by the senior trainingspecialist, Pantex security police officers successfully metthe physical fitness qualification standard in 2,330 of2,336 attempts made from 1986 through 1993, for a 99.7percent success rate. As of March 1994, the current year'squalification rate was 100 percent. In addition, securitypolice officers were exercising a minimum of 3 hours perwork week. Thus, the existing facilities have not affectedthe Pantex protective force's ability to meet its missionrequirements.

There may be less need for physical training in thefuture, depending on the outcome of a Department evaluation.In audit report number DOE/OIG-354, "Report on Audit of theManagement and Cost of the DOE's Protective Forces," July1994, the Department agreed to conduct an evaluation of thephysical training program. The evaluation will considerpolicy changes to reduce or eliminate the number of physicalfitness exercise hours required per 7-day period. Thereport also stated that field security officials at Pantex,Sandia, and Los Alamos indicated that because SecurityPolice Officers I and II have limited response requirementsand their duties are not physically taxing, they should notbe required to meet physical fitness standards. As ofSeptember 30, 1994, about 70 percent of the 370 securityofficers at Pantex were classified as Security PoliceOfficers I or II. Eliminating the physical fitness standardfor these officers would substantially reduce the need for aphysical training facility.

Adequacy of Existing Facilities

As part of a comprehensive safeguards and securityinspection of the Pantex Plant performed in September andOctober of 1992, the Deputy Assistant Secretary for SecurityEvaluations examined the protective force trainingfacilities at Pantex. The physical fitness facilities wereinspected to determine their adequacy in meetingDepartmental needs. In its report, Security Evaluationsconcluded that management had provided adequate resources tosupport and guide the protective force training program. Inaddition, Pantex had the facilities and equipment necessaryto carry out the protective force mission.

We also concluded that the existing facilities wereadequate. Although we observed items that were in need of

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repair, there were no deficiencies in the existingfacilities that, in our opinion, warranted construction of anew facility. According to estimates prepared by Mason &Hanger, the existing facilities could be repaired andbrought into compliance with National Fire Protection Actand Americans with Disabilities Act requirements for about$500,000, which was acceptable to the Pantex DivisionManager for Safeguards, Security and Fire Protection.In addition, portable buildings were adequate for physicaltraining. According to a portable building manufacturer,buildings similar to those in use at Pantex were used forphysical training by several school systems and a computerchip manufacturer located in New Mexico.

Facility Enhancements to the Physical Training Program

The proposed physical training facility would notenhance the physical training program because no exerciseequipment would be added. Rather, equipment located in theexisting facilities would be relocated to the new facility.The new facility would contain about 3,355 square feet ofexercise space, 1,945 square feet of office space, 2,200square feet of classrooms. The remaining 3500 square feetwould consist of rest rooms with shower facilities, storageand mechanical rooms, and corridors. The office space isfor security training personnel, who presently have officeselsewhere. The classrooms are for security training, butsuch training could continue to be given at existingclassrooms throughout the Pantex Plant. Completion of theproposed weapons tactics and training facility will includetwo classrooms. Offices and classrooms cannot significantlyenhance an already high qualification rate.

POSSIBLE CONTRIBUTING FACTORS

Several factors possibly explain why the Departmentcontinued to pursue construction of the facility. First,the reasons shown in the project documents for constructingthe facility did not address a mission need. For example,the project's Conceptual Design Report, issued in February1988, stated that the facility was needed because thephysical training program was limited to that which could behoused in the existing facilities. There was no mention ofhow this limitation affected the protective force's abilityto meet the Department's physical training requirements.

Second, the project may not have been adequatelyscrutinized as addressing a mission need because it wasrelatively low cost and low priority. The proposed facilitywill not reduce risk. In fact, the project has been

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designated a low priority within the entire Major SystemAcquisition.

Finally, a Justification for New Start was neverprepared and approved for the Security Enhancements MajorSystem Acquisition, which included the Physical TrainingFacility project. This justification, requiring acquisitionexecutive approval, would have addressed mission needs anddocumented managements' consideration of alternatives andsupport for the option selected.

The Department waived the requirement for an approvedJustification for New Start on two separate occasions. Therequirement was waived in 1987 when the Department ruledthat an ongoing Safeguards and Security Major Project,established in 1985, was not required to develop typicalMajor Project documentation. Pantex Security Enhancementswere made part of this ongoing Major Project. In 1991,after the Pantex Security Enhancements line item wasdesignated a Major System Acquisition, the requirement waswaived because portions of the Major System Acquisition hadprogressed beyond Key Decision 1, Approval of New Start.Noncompliance with the documentation requirements of theDepartment's Project Management System was previouslyreported by the Office of Inspector General (DOE/IG-0292,issued November 1990) and the General Accounting Office(GAO/RCED-92-2045FS, issued August 1992).

PROJECTED SAVINGS

Cancelling construction of the physical trainingfacility project would save about $1.7 million.Approximately $2.2 million would be needed to complete theproject. However, about $500,000 is needed to makenecessary repairs to the existing facilities, thus resultingin a net savings to the Department of about $1.7 million.

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2. Weapons Tactics and Training Facility

FINDING

Effective planning for Major System Acquisitionsrequires that competitive alternatives be explored to ensurethat a more costly or less effective option is not chosen.However, Mason & Hanger did not fully analyze all viablealternatives to constructing a $5.7 million weapons tacticsand training facility. Had a Justification for New Startbeen prepared and reviewed in accordance with theDepartment's project management system, a different approachto meeting mission needs may have been chosen. Completeanalyses of alternatives to the proposed facility couldstill result in substantial savings to the Department.

RECOMMENDATION

We recommend that the Manager, Albuquerque OperationsOffice, direct Mason & Hanger to perform economic analysesof all viable alternatives to the proposed weapons tacticsand training facility before proceeding with construction.

MANAGEMENT REACTION

Management concurred with the recommendation to conducteconomic analyses of all viable alternatives. Part III ofthis report includes detailed management and auditorcomments.

DETAILS OF FINDING

EXISTING WEAPONS TACTICS AND TRAINING FACILITIES

Weapons tactics and training at Pantex is currentlyconducted on three firing ranges. Range 1, which opened in1976, is the largest and is used for most firearms trainingat Pantex. The range, which is also used by theDepartment's Pantex Courier Section, can be used at nightand includes an automated target system. This range willnot be used upon completion of the proposed weapons tacticsand training facility. Range 2 was built in the 1950's andis used primarily for tactics training. This range, whichis small in size, is also used for pistol and submachine guntraining on a contingency basis. Range 3, which opened inabout 1990, is used for big bore firing. According to aPantex Security instructor, this range can only be used 96days a year per a lease agreement with Texas TechUniversity. Approximately 370 Pantex security officers and130 Courier Section personnel use the Pantex ranges.

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JUSTIFICATION AND DESCRIPTION OF PROPOSED FACILITY

According to the Department, the proposed weaponstactics and training facility is necessary to providecentralized arms training and qualification capabilities forthe Pantex security force and Pantex Courier Section. Thisfacility will provide the capability for implementation ofadvanced live-fire training concepts, neutralization ofhostile force tactics, stress/decision shooting, andnight-fire training. The proposed facility will consist ofan M-16 rifle range, police pistol combat range, combinedM-16/police pistol combat range, tactical firing range,shoothouse, and 14,300-square-foot building complete with anindoor firing range and two classrooms.

DEPARTMENTAL REQUIREMENTS

DOE Order 4700.1 was issued in March 1987 to provide adisciplined, systematic and coordinated approach to projectmanagement, resulting in efficient planning of DOE projects.The Order requires that the Department consider the widestrange of acquisition alternatives to satisfy the missionneed. This approach ensures against choosing a project thatmay be either more costly or less effective than otheroptions.

EXPLORATION OF ALTERNATIVES

Mason & Hanger considered and rejected two alternativesto constructing a weapons tactics and training facility.However, reasons for rejecting proposed alternatives werenot fully supported. In 1988, Mason & Hanger rejected analternative to modify the existing facility on the groundsthat it would be more cost-effective to construct a newfacility. However, Mason & Hanger could not provide anyeconomic analysis to support this position. Anotheralternative, to continue using the existing firing range,was rejected on the grounds that the range could notaccommodate growth in the protective force. However, theforce has grown and is meeting the Department's shootingqualification requirements using the existing facility. TheDepartment's Pantex Courier Section is also meeting itsqualification requirements. Mason & Hanger's rejection alsoasserted that the existing range was scheduled fordemolition in 1992, but gave no reason why it should bedemolished.

Other viable alternatives were not considered. Forexample, there appeared to be no consideration forperforming some modifications to the existing facility inconjunction with constructing a smaller, less costly

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facility. This could perhaps result in deletion orreduction of some of the ranges in the proposed facility.In addition, there appeared to be no consideration for usinglocal, State, and Federal law enforcement agencies' trainingfacilities to the extent possible.

JUSTIFICATION FOR NEW START MAY HAVE MADE A DIFFERENCE

If a Justification for New Start for the SecurityEnhancements Major System Acquisition had been prepared andreviewed, the Department may have chosen a differentapproach for meeting the mission need. However, as statedin Finding 1, Department officials waived this requirement.In a properly prepared justification, management would havebeen required to document analyses of the most appropriatealternatives and reasons why proceeding with the project wasthe best option. Without this justification, seniormanagement could not be assured that all viable alternativeshad been considered and that construction of the proposedfacility was cost effective for meeting missionrequirements.

POTENTIAL SAVINGS

Complete analyses of all viable alternatives couldresult in savings to the Department. Such analysis, forexample, could result in cancellation or rescoping of theproposed facility. Given the project's $5.7 million totalproject cost, these savings could be substantial.

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PART III

MANAGEMENT AND AUDITOR COMMENTS

An exit conference was held on March 3, 1995, at whichtime Albuquerque and Pantex representatives expressedconcern that the OIG did not consider the cost ofmaking needed repairs to existing facilities in light ofcancelling the proposed facility. After consideringmanagement's concerns, we asked Albuquerque officials toconsider various alternatives in lieu of constructing theproposed physical training facility. The only alternativethat management examined was a comparison of their originalproposal to a specially designed modular building. Noconsideration was given to repairing and upgrading theexisting facilities. Thus we considered management'sactions to be nonresponsive. Management's issued responseto the findings and recommendations, and auditor commentsfollow.

1. Physical Training Facility.

Management Comments. Management did not agree to ouroriginal recommendation to cancel the proposed facility andstated that construction of the facility was warranted bythe planned long-term life of the Pantex Plant and theProtective Force. A total of 1,646 hours are utilized forsecurity training during a training year. An additionalthree days of General Education Training must also beprovided to 525 personnel in the Safeguards, Security andFire Protection Division. Current training needs are met bythe extraordinary effort of the training staff to schedulevarious training classrooms which are not co-located.Equipment used in the training is transported from classroomto classroom as needed. The facilities are also used byFire Protection personnel for some of their classroomtraining and physical fitness training, and for the distancelearning applications.

Regardless of the condition of the facility, trainingmust be conducted and conducted successfully. Securitypersonnel must meet physical fitness standards. The newfacility provides a long-term permanent structure, whichdoes not impede training due to structural conditions.

Auditor Comments. According to testimony recentlygiven by the Assistant Secretary for Defense Programs to theSenate Appropriations Committee, the Pantex work load isexpected to remain stable for the next several years.However, tight budgets in the foreseeable future require

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that Defense Programs deliver a smaller, more cost effectiveweapons complex. The Department's Defense ProgramsInvestment Strategy is assessing ways to configure thefuture weapons complex to provide for anticipated futureneeds while adjusting to decreased budget levels. However,final decisions have not been reached on how this wouldimpact on the long-term future of the Pantex Plant.

The Pantex Security Force meets and exceeds alltraining requirements. Existing classrooms and conferencerooms throughout the Pantex Plant are utilized for classroomtraining. In addition, two more classrooms for securitytraining will be available upon completion of the proposedweapons tactics and training facility.

While the number of people using the physical trainingfacility may have increased over time, the protective forcehas maintained a very high physical fitness qualificationrate, as evidenced by the 100 percent rate for the first sixmonths of Fiscal Year 1994. Such a high qualification rateindicates that the existing facility meets mission needs.Also the requirements for physical training may be reduced,as shown on page 9.

Management Comments. The project was beyond KeyDecision 0, and a Justification for New Start was notneeded. Subsequent to DOE approval, the issue of not havinga Justification for New Start was addressed and concurredwith by the Energy System Acquisition Advisory Board.

Auditor Comments. The project was designated a majorsystem acquisition in March 1991. At that time, DepartmentOrder 4700.1 required that a Justification for New Start beprepared and approved for all major system acquisitions andmajor projects. Waiving this requirement for projectsbeyond Key Decision 0 was not effective until June 1992,more than one year later. Pantex officials could notprovide us with any documentation to show that the EnergySystem Acquisition Board concurred with not having aJustification for New Start.

2. Weapons Tactics and Training Facility.

Management Comments. Management agreed to performeconomic analyses of all viable alternatives to constructingthe proposed weapons tactics and training facility.Management stated that construction of a shoothouse could beeliminated and that the Security Force was in the process ofprocuring a modular shoothouse. Funds for constructing theshoothouse would be held as contingency for other projectsin the Major System Acquisition.

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Modifying Range 1 in lieu of constructing any of theranges designated for the Weapons Tactics and TrainingFacility was analyzed. However, the only range designatedfor the proposed facility that could possibly be replaced byRange 1 is the Transportation Safeguards Division PracticalPistol Course range. Costs to modify the existing rangewere estimated at $432,957 versus the $397,422 estimated toconstruct the proposed Practical Pistol Course range.

Possible expansion/modification of the Long Bore rangeand use of the Potter County shoothouse was also considered.However, it was determined that these options were notviable or too costly.

Auditor Comment. Management's comments are responsiveto the recommendation.

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IG Report No. WR-B-95-06

CUSTOMER RESPONSE FORM

The Office of Inspector General has a continuing interest inimproving the usefulness of its products. We wish to make ourreports as responsive as possible to our customers' requirements,and therefore ask that you consider sharing your thoughts withus. On the back of this form, you may suggest improvements toenhance the effectiveness of future reports. Please includeanswers to the following questions if they are applicable to you:

1. What additional background information about the selection,scheduling, scope, or procedures of the audit or inspectionwould have been helpful to the reader in understanding thisreport?

2. What additional information related to findings andrecommendations could have been included in this report toassist management in implementing corrective actions?

3. What format, stylistic, or organizational changes might havemade this report's overall message more clear to the reader?

4. What additional actions could the Office of InspectorGeneral have taken on the issues discussed in this reportwhich would have been helpful?

Please include your name and telephone number so that we maycontact you should we have any questions about your comments.

Name Date

Telephone Organization

When you have completed this form, you may telefax it to theOffice of Inspector General at (202) 586-0948, or you may mail itto:

Office of Inspector General (IG-1)Department of EnergyWashington, D.C. 20585ATTN: Customer Relations

If you wish to discuss this report or your comments with a staffmember of the Office of Inspector General, please contact WilmaSlaughter at (202) 586-1924.