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Exit surveyTRANSCRIPT
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2013 Howard University Undergraduate Graduating Student Exit Survey
All Schools and Colleges
Description
The Howard University Undergraduate Graduating Student Exit Survey is administered annually to prospective candidates for graduation enrolled in all undergraduate programs. The primary purpose of the survey is to obtain information about students satisfaction with a range of academic and co-academic experiences during their matriculation and to inquire about their plans for the future. The survey was administered by the Office of Institutional Assessment and Evaluation (OIAE) through a web-based format with the assistance and cooperation of faculty and staff in the various schools and colleges. The results are divided into six broad catergories: demographics, school/college assessment data, student quality of life data, university community experience data, post graduation and student comments. There were 1089 respondents.
Office of Institutional Assessment and Evaluation
Working together to create a culture of evidence-based decision making
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Executive Summary 3
Demographic Data 6
Profile 6
Enrollment 7
Stop-Out 8
School/College Assessment Data 9
Educational Experience: Institutional, School/College and Departmental Assessment Data 9
Faculty Performance & Academic Advising 10
Instructional Delivery and Context & Preparation for Post-Graduation 11
Knowledge and Skill Development 12
Student Quality of Life Data 13
Financial Aid and Services 13
Student Support Services 14
Campus Life and Activities 15
University Community Experience Data 16
Administrative Offices & Student Involvment in Assessment 16
Information Systems and Ancillary Services 17
Range of University Experiences 18
Physical Facilities 19
Post-Graduation 20
Student Comments 22
Table of Contents
2013 Howard University Undergraduate Graduating Student Exit Survey 2 Prepared by the Office of Institutional Assessment and Evaluation
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EXECUTIVE SUMMARY
The Howard University Undergraduate Graduating Student Exit Survey is administered annually to prospective candidates for graduation who are enrolled in all of the Universitys undergraduate programs. The primary purpose of the survey is twofold: (1) to obtain information about students satisfaction with a range of academic and co-academic experiences during their matriculation at the University, and (2) to inquire about their plans for the future. The survey is administered by the Office of Institutional Assessment and Evaluation (OIAE) through a web-based format with the assistance and cooperation of faculty and staff in the various schools and colleges. The presentation of the results of the survey is divided into six broad categories: demographics, school/college assessment data, student quality of life data, university community experience data, post-graduation and student comments. Student commentsare included in the Appendix. There were 1,089 respondents.
The following sections contain the highlights from the data that were collected from the 2013 class of prospective graduates.
Demographics: Who are the Members of the Undergraduate Class of 2013?
The ratio of females to males is almost 3 to 1 with females representing 70.9% and males representing 29.1% of the respondents. The two largest ethnic groups are African Americans (84.6%) and Africans (6.1%). No American Indian/Alaska Natives responded to the survey. Approximately 81.9% of the respondents either worked full-time or part-time while in school. Interestingly, 4.7% (31) students work full-time on campus. While the majority (68.1%) of the prospective graduates earned their degrees in 4 years or less, 20.8% took five years to earn a degree after entering Howard. Also, 22.3% of the respondents were transfer students and 38.4% ofthem are the first in their family to attend college. 12.5% of the respondents have missed one or more semesters since they first enrolled in Howard University. Since the definition of the graduation rate as calculated by the Department of Education excludes students who stop out for one semester, it is important to try to minimize the percentage of students who stop out.
School/College Data: How Satisfied Were They with their Educational Experiences?
Approximately 85% of the students indicated that they were very satisfied or satisfied with the overall quality of their educational experience at Howard. Slightly fewer, 76.6%, were very satisfied or satisfied that the educational experience met their expectations. Graduates were also asked to rate the performance of personnel in their school or college: dean, depart chair, school/collegeadministrative staff, departmental office staff, and faculty. The department faculty received the highest satisfaction rating of 86.9% and department staff with a close second highest rating of 85.3%. The largest area of dissatisfaction was related to customer service in the administrative offices of their school or college almost forty percent (42%) of the respondents were dissatisfied or very dissatisfied.
2013 Howard University Undergraduate Graduating Student Exit Survey 3 Prepared by the Office of Institutional Assessment and Evaluation
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Academic Advising. Students were asked to indicate their level of satisfaction with various aspects of academic advising. More than half, 66.7%, of the respondents were very satisfied or satisfied with the availability of academic advisors; while just over half, 57.3% felt that way about access to mentoring. It is also interesting to note that respondents were more satisfied with junior/senior year academic advising (66.3%) than with freshman/sophomore year academic advising (50.3%). Research suggests that effective academic advising during the early years can lead to increases in students satisfaction with their overall educational experience and in institutional retention and graduation rates.
Knowledge and Skill Development. Students were asked in indicate their level of satisfaction for 21 knowledge and skill areas. The top three areas of development that prospective graduates were most satisfied with were: the ability to demonstrate leadership (94.1%), team work skill development (94.3%), and development of interpersonal skills (93.4%). The ability to demonstrate leadership has been first for the four years 2009, 2010, 2012 and 2013 and it was the area that received the highest rating under very satisfied (42.2%) and the lowest rating under very dissatisfied (0.8%). However, the three lowest areas of development (but still relatively high in absolute terms) were: knowledge of global policies and issues (76.9%), knowledge of the physical sciences (74.4%), and knowledge of mathematics (70%).
Student Quality of Life Data: What are Students Perceptions of Institutional Support Services?
There are some offices with which students are unfamiliar. When students were asked to rate their level of satisfaction for several institutional support offices, at least 30%, nearly one-third of the students marked Dont Know for the following offices: Office of International Students (38.5%), Office of Student Special Services (31.1%), CEDAR HU Office of Career Services (26.9%) and theUniversity Counseling Service (31.1%). The students were most dissatisfied with the Office of Financial Aid (56.3%) and the Office of Student Financial Services (46.5%). This is the fifth consecutive year that the Office of Financial Aid has received this distinction.
University Community Experience Data: What are Students Perception of Institutional Administrative Offices?
Almost forty percent of the students reported that they were satisfied with the Office of the President (38.3%) and the Office of the Provost (42.1%). One reason for this level of satisfaction could be when it comes to the Offices of the President and the Provost students marked Dont Know at the rate of 28.9% and 28.8%, respectively.
2013 Howard University Undergraduate Graduating Student Exit Survey 4 Prepared by the Office of Institutional Assessment and Evaluation
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Information and ancillary services that received a dissatisfaction rating of at least 30% include: computer system of the University libraries (29%), availability of copying/duplication services (55.1%), wireless access to internet on campus (53.5%), on-campus housing process/management (41.8%), shuttle bus services (30.3%), cost of campus food (45%), variety of food choices (e.g., vegetarian, etc.) (42.5%), BANNER Bisonweb registration system (47.9%) and quality of campus food services (58.8%).
The survey results also reveal areas where Howard may be able to expand and improve program experiences for students. For example, only 2.1% of students had experienced distance learning and 4.4% had been involved in service learning. Also, half of the students (49.3%) had not engaged in any undergraduate research project; however, 27.7% of the students had attended a professional conference, 17.3% had presented research findings at a professional conference, and 7.9% had published research.Howard University students are also very community oriented with 65.3% having spent some time in community service; 58.4% in an internship and nearly twenty percent (17%) in inter-disciplinary courses. Students also indicated a need to upgrade physical facilities, including classrooms, libraries, laboratories, residence halls, and physical fitness facilities. Approximately 20.7% are very satisfied or satisfied with the availability of parking.
Post-Graduation
Students were asked about their post-graduation plans and their relationship with Howard as alumna/alumnus. Eight-five percent of the students indicated that they plan to give back to Howard in some way. Among the 85.4% who plan to give back, 28.3% plan to make financial contribution while 28.7% plan to recruit new students.
Thirty-three point nine percent (33.9%) of the respondents who were able to report the salary range that they expected to be in after graduation. Among respondents, 72.2% had no plans to work and 51.8% were planning to pursue graduate/professional studies.
2013 Howard University Undergraduate Graduating Student Exit Survey 5 Prepared by the Office of Institutional Assessment and Evaluation
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Male Female Disabled Veteran Adjudicated
29.1% (317) 70.9% (772) 0.8% (9) 0.6% (7) 0.2% (2)
U.S. Citizen Permanent Resident Resident AlienInternational
Student93.6% (1019) 2.8% (30) 0.3% (3) 3.4% (37)
African American Hispanic Latino Caucasian
Asian/Pacific Islander
American Indian/Alaska
NativeAfrican Biracial Not Willing to Disclose
84.6% (921) 1.2% (13) 0.4% (4) 1.2% (13) 0.1% (1) 6.1% (66) 3.7% (40) 2.8% (31)
4 or more years 2-3 years 1 year or less Never
33.0% (359) 40.1% (436) 12.7% (138) 14.2% (154)
Full-time Off Campus
Part-time Off Campus
Full-time On Campus
Part-time On Campus Never Worked
9.8% (106) 46.6% (506) 20.8% (226) 4.7% (51) 18.2% (198)
3.60-4.00 3.40-3.59 3.00-3.39 2.50-2.99 2.00-2.49 Not Applicable
19.0% (207) 15.6% (170) 36.7% (400) 23.5% (256) 5.1% (55) 0.1% (1)
Special Student Status
No Special Group Status
Ethnicity
How long did you live on campus?
While at Howard University, you were employed primarily:
GPA
90.5% (986)
Demographic Data: Profile
Gender
Citizenship Status
2013 Howard University Undergraduate Graduating Student Exit Survey 6 Prepared by the Office of Institutional Assessment and Evaluation
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Bachelors Certificate Dual Degree98.2% (1069) 0.5% (5) 1.4% (15)
2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006 2004-2005 2003-2004
12.5% (136) 55.6% (606) 20.8% (227) 6.3% (69) 1.3% (14) 1.0% (11) 0.4% (4) 0.6% (7)
2002-2003 2001-2002 2000-2001 Before 1999
0.3% (3) 0.5% (5) 0.1% (1) 0.6% (6)
Not Sure
1.7% (18)
Arts & Sciences
School of Business
School of Commun- ications
Dentistry School of Education
Engineering , Architecture,
and Computer
Nursing and Allied Health
SciencesPharmacy
52.8% (575) 7.7% (84) 17.3% (188) 0.6% (6) 1.3% (14) 8.8% (96) 11.5% (125) 0.1% (1)
First Generation College Student (in your family)
Not First Generation College Student
38.4% (416) 59.9% (648)
Indicate whether you entered Howard University as a:
First Time in College Student Transfer Student
77.7% (846) 22.3% (243)
Indicate whether you entered Howard University as a:
While at Howard University, you were enrolled primarily:Full-time Part-time
98.8% (1074) 1.2% (13)
Indicate the academic year in which you entered Howard University to earn your degree or certificate
Demographic Data: Enrollment
Degree
School/College Representation
2013 Howard University Undergraduate Graduating Student Exit Survey 7 Prepared by the Office of Institutional Assessment and Evaluation
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None 1 2-3 4-6 7 or More
87.5% (951) 6.8% (74) 3.1% (34) 1.3% (14) 1.3% (14)
Personal Problems Personal Illness
Family Obligations Lack of Interest Death in Family Illness in Family Returned Home
2.6% (28) 9.6 % (13) 6.7% (9) 4.4% (6) 2.2% (3) 1.5% (2) 3.0% (4)Unable to
Adjust Other Not Applicable
1.5% (2) 17.8% (24) 32.6% (44)
Job Conflict Financial ProblemsInsufficient
Financial AidLiving
ArrangementsLack of Campus
HousingMilitary
ObligationsHU Disciplinary
Action
3.7% (5) 45.9% (62) 7.4% (10) 1.5% (2) 1.5% (2) 0.7% (1) 1.5% (2)
Travel Commuting Problems Other Not Applicable
3.7% (5) 0.7% (1) 5.9% (8) 27.4% (37)
Difficulty with Courses
Dissatisfied with Instructors
Courses Cancelled
Courses not Needed
Transferred to Another School
Lack of Academic Progress
Incomplete Schedule
2.2% (3) 4.4% (6) 0.7% (1) 2.2% (3) 2.2% (3) 4.4% (6) 1.5% (2)
Lacked Prerequisites
Academic Suspension Other Not Applicable
1.5% (2) 3.7% (5) 5.9% (8) 71.1% (96)
Academic Reasons
Demographic Data: Stop-Out
How many semesters have you missed since you entered Howard?
If you missed any semester of enrollment, identify the primary reason in each of the following groups:
Personal Reasons
Practical Reasons
2013 Howard University Undergraduate Graduating Student Exit Survey 8 Prepared by the Office of Institutional Assessment and Evaluation
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Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
17.9% (193) 67.4% (729) 11.5% (124) 2.1% (23) 0.8% (9) 0.3% (3)
16.4% (77) 68.6% (742) 12.8% (138) 1.4% (15) 0.6% (6) 0.3% (3)
15.7% (170) 60.9% (658) 18.7% (202) 3.1% (34) 1.1.% (12) 0.5% (5)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
15.0% (162) 61.5% (663) 18.6% (201) 4.1% (44) 0.3% (3) 0.5% (5)
22.6% (224) 56.4% (608) 16.0% (172) 4.1% (44) 0.4% (4) 0.6% (6)
15.5%(167) 50.9% (549) 23.7% (256) 7.7% (83) 1.7% (18) 0.5% (5)
15.2% (164) 42.0% (453) 22.0% (237) 19.4% (209) 0.7% (8) 0.6% (7)
16.0% (172) 39.8% (429) 17.3% (186) 9.3% (100) 13.1% (141) 4.6% (50)
13.1% (141) 46.6% (502) 13.4% (144) 6.5% (70) 18.0% (194) 2.5% (27)
30.1% (324) 48.8% (526) 9.6% (104) 2.6% (28) 7.9% (85) 1.0% (11)
29.2% (315) 57.7% (622) 9.1% (98) 2.1% (23) 1.5% (16) 0.4% (4)
29.5% (318) 55.8% (602) 8.8% (95) 2.2% (24) 3.0% (32) 0.6% (7)
Customer service in administrative offices of your school or collegeThe effectiveness of your school's or college's Office of Career Services
The performance of your Dean
The performance of your departmental chairpersonThe performance of your departmental facultyThe performance of your departmental office staff
Educational Experience Met Expectations
School/College and Department
Rate the level of satisfaction with the following:
The effectiveness of your college/school in generalThe effectiveness of your department in generalYour school's/college's student services
Educational Experience: Institutional, School/College and Departmental Assessment DataOverall Education Experience
Rate the level of satisfaction with the following:
Your Academic ProgramOverall Quality of the Educational Experience
2013 Howard University Undergraduate Graduating Student Exit Survey 9 Prepared by the Office of Institutional Assessment and Evaluation
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Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
19.0% (204) 61.8% (665) 14.5% (156) 3.4% (37) 1.0% (11) 0.3% (3)
20.9% (225) 60.5% (651) 14.2% (153) 2.6% (28) 1.3% (14) 0.5% (5)
18.6% (200) 65.7% (707) 12.5% (134) 2.0% (21) 0.9% (10) 0.4% (4)
22.5% (242) 62.6% (674) 11.0% (118) 2.9% (31) 0.5% (5) 0.6% (6)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
12.6% (135) 44.7% (480) 23.2% (249) 6.4% (69) 9.2% (99) 4.0% (43)
16.8% (181) 49.9% (536) 21.9% (235) 10.0% (107) 0.7% (8) 0.7% (8)
15.0% (161) 35.3% (380) 22.5% (242) 18.8% (202) 3.1% (33) 5.3% (57)
17.9% (192) 48.4% (520) 20.0% (215) 11.6% (125) 1.2% (13) 0.9% (10)
15.5% (167) 46.9% (504) 23.1% (248) 12.6% (135) 1.2% (13) 0.7% (8)
18.0% (194) 43.2% (464) 21.9% (235) 14.2% (153) 1.9% (20) 0.8% (9)
Junior/senior year academic advisingOverall quality of academic advisingConveying of care for/about the student in advising
Faculty Professionalism
Academic Advising
Rate the level of satisfaction with the following:
Access to mentoring
Availability of academic advisorsFreshman/sophomore year academic advising
Faculty Performance & Academic Advising
Faculty Performance
Rate the level of satisfaction with the following:
Availability of Faculty Members
Faculty Maintained Office Hours
Faculty Presentation Skills
2013 Howard University Undergraduate Graduating Student Exit Survey 10 Prepared by the Office of Institutional Assessment and Evaluation
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Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
23.5% (253) 61.8% (665) 11.2% (120) 3.0% (32) 0.3% (3) 0.3% (3)
14.3% (154) 58.2% (626) 22.5% (242) 4.5% (48) 0.4% (4) 0.2% (2)
17.8% (191) 68.0% (732) 11.8% (127) 1.5% (16) 0.6% (6) 0.4% (4)
13.7% (147) 67.0% (721) 15.1% (163) 2.7% (29) 0.9% (10) 0.6% (6)
15.3% (165) 70.1% (574) 12.5% (134) 1.6% (17) 0.3% (3) 0.3% (3)
20.4% (219) 63.5% (683) 12.7% (137) 2.5% (27) 0.7% (8) 0.2% (2)
18.3% (197) 58.4% (628) 17.4% (187) 3.5% (38) 1.4% (15) 1.0% (11)
9.5% (102) 49.7% (535) 12.9% (139) 6.2% (67) 9.6% (103) 12.1% (130)
7.2% (77) 32.7% (352) 20.7% (223) 9.9% (106) 13.2% (142) 16.4% (176)
9.8% (105) 51.3% (552) 18.4% (198) 6.4% (69) 9.7% (104) 4.5% (48)
9.2% (99) 50.7% (545) 17.0% (183) 5.3% (57) 11.7% (126) 6.1% (66)
27.3% (294) 61.9% (666) 8.7% (94) 0.8% (9) 0.7% (8) 0.5% (5)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
10.4% (111) 48.8% (522) 24.0% (257) 7.6% (81) 5.5% (59) 3.7% (40)
13.2% (141) 56.2% (601) 18.6% (199) 6.1% (65) 3.2% (34) 2.8% (30
15.1% (162) 52.0% (556) 21.0% (225) 7.9% (84) 2.4% (26) 1.6% (17)
7.8% (83) 35.2% (377) 19.6% (210) 7.2% (77) 12.9% (138) 17.3% (185)
Preparation for Post-Graduation
Rate the level of satisfaction with the following:
Preparation for graduate or professional schoolYour preparation for a technological worldYour preparation for employment in your majorYour preparation for national board and/or other licensure exams
Promotion of and/or opportunity for creativityAvailability of evening courses
Availability of summer courses
Availability of academic support/tutorial services
Quality/effectiveness of academic support/tutorial servicesYour own level of scholarly effort/engagement
Student/teacher ratioQuality of courses offered (curricula)Quality of course syllabiQuality of student learning assessment (testing)Overall quality of instructionLevel of intellectual stimulation in courses
InstructionaI Delivery and Context & Preparation for Post-GraduationInstructional Delivery and Context
Rate the level of satisfaction with the following:
2013 Howard University Undergraduate Graduating Student Exit Survey 11 Prepared by the Office of Institutional Assessment and Evaluation
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Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A41.1% (441) 54.1% (581) 2.5% (27) 0.7% (8) 0.7% (8) 0.8% (9)36.1% (387) 58.2% (625) 3.7% (40) 0.9% (10) 0.1% (1) 0.9% (10)42.2% (453) 51.9% (557) 3.6% (39) 0.8% (9) 0.6% (6) 0.8% (9)
38.8% (416) 54.6% (586) 4.7% (50) 0.7% (7) 0.4% (4) 0.9% (10)
39.2% (421) 50.3% (540) 7.6% (82) 1.7% (18) 0.6% (6) 0.6% (6)
39.2% (421) 53.8% (577) 4.0% (43) 0.8% (9) 0.4% (4) 1.8% (19)
34.6% (371) 57.9% (621) 5.1% (55) 0.7% (8) 0.3% (3) 1.4% (15)
35.9% (385) 57.7% (619) 4.8% (51) 0.7% (7) 0.3% (3) 0.7% (8)
31.5% (338) 58.4% (627) 7.0% (75) 1.3% (14) 0.6% (6) 1.2% (13)
28.3% (304) 62.3% (668) 4.9% (53) 0.7% (8) 1.5% (16) 2.2% (24)
28.6% (307) 57.3% (615) 9.3% (100) 1.7% (18) 1.1% (12) 2.0% (21)
24.3% (261) 59.3% (636) 10.7% (115) 1.4% (15) 2.1% (22) 2.2% (24)
21.7% (233) 65.3% (701) 7.2% (77) 1.2% (13) 1.4% (15) 3.2% (34)27.9% (299) 57.1% (613) 9.8% (105) 1.8% (19) 1.3% (14) 2.1% (23)
27.1% (291) 63.0% (676) 6.0% (64) 1.6% (17) 0.7% (7) 1.7% (18)
27.1% (291) 57.6% (618) 11.0% (118) 1.2% (13) 0.7% (8) 2.3% (25)
29.5% (317) 51.5% (553) 10.4% (112) 2.9% (31) 2.6% (28) 3.0% (32)
20.1% (216) 56.8% (610) 16.0% (172) 2.6% (28) 2.0% (21) 2.4% (26)
14.6% (157) 55.4% (584) 19.7% (211) 6.9% (74) 0.8% (9) 2.6% (28)16.6% (178) 54.3% (583) 17.0% (182) 3.4% (36) 1.9% (20) 6.9% (74)
16.8% (180) 57.6% (618) 13.0% (140) 1.9% (20) 2.9% (31) 7.8% (84)
Knowledge of contributions of the African Diaspora to your major field of studyKnowledge of global policies and issuesKnowledge of mathematicsTraining in computer applicationsKnowledge of the physical sciences
Research skill development (i.e., desgning and conducting studies)Knowledge about personal health and nutritionKnowledge of American CultureKnowledge of African culture
Knowledge of the humanities (languages, history, philosophy, literature, arts)
Multicultural knowledge
Development of life skills (e.g., prioritization, time management, etc.)Knowledge of African American cultureTraining in verbal communicationDevelopment of critical thinking and analysis skillsTraining in written communication
Knowledge of the social sciences
Knowledge and Skill Development
Rate the level of satisfaction with the following:
Knowledge of ethicsTeam work skill developmentAbility to demonstrate leadershipDevelopment of interpersonal skills
2013 Howard University Undergraduate Graduating Student Exit Survey 12 Prepared by the Office of Institutional Assessment and Evaluation
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Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
4.6% (49) 22.9% (246) 34.9% (374) 33.1% (355) 2.1% (22) 2.5% (27)3.9% (42) 16.4% (176) 18.6% (200) 14.8% (159) 22.6% (242) 23.7% (254)
Scholarship Fellowship University Tuition Grant
Grant by Government
Agency
Student Assistantship Remission of
Tuition
HU Employee Tuition
Remission/Assistance
30.8% (331) 0.2% (2) 3.8% (41) 4.8% (51) 0.4% (4) 2.8% (30)
Other
2.6% (30)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
12.6% (135) 36.1% (387) 31.7% (339) 13.5% (145) 3.3% (35) 2.8% (30)
3.4% (36) 21.6% (231) 32.5% (347) 14.0% (149) 16.5% (176) 12.1% (129)
8.9% (95) 32.7% (349) 30.7% (328) 13.5% (144) 8.0% (85) 6.3% (67)
8.0% (86) 36.4% (390) 27.2% (291) 10.1% (108) 9.6% (103) 8.7% (93)
5.8% (62) 28.8% (306) 32.0% (340) 11.6% (123) 12.1% (128) 9.7% (103)
9.5% (101) 52.0% (555) 14.9% (159) 6.4% (68) 7.5% (80) 9.7% (104)
7.8% (83) 45.0% (481) 14.0% (150) 6.3% (67) 10.0% (107) 16.9% (180)
Availability of FellowshipsAvailability of University Tuition GrantsAvailability of Grants from Government AgenciesAvailability of Other External Grants (foundations, etc.)Availability of Personal Student LoansAvailability of Student Loans Taken by Parents
Out of Pocket (includes Family/Benefactor)
11.2% (120)
Rate the level of satisfaction with the following:
Availability of Scholarships
Rate the level of satisfaction with the following:
Cost (tuition and fees)Summer financial aid process
Other External Grant (Foundation, Organization)
0.9% (10)
What was the primary manner in which you financed your undergraduate education?
Student Loans by Parents/Benefactor
23.3% (250)
Personal Student Loans
19.2% (206)
Financial Aid and Services
2013 Howard University Undergraduate Graduating Student Exit Survey 13 Prepared by the Office of Institutional Assessment and Evaluation
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Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
3.9% (42) 35.8% (383) 27.9% (299) 28.4% (304) 2.7% (29) 1.3% (14)
4.1% (44) 42.8% (458) 26.1% (280) 20.4% (218) 4.4% (47) 2.2% (24)
5.5% (59) 54.5% (584) 21.5% (230) 15.9% (170) 1.9% (20) 0.7% (8)
7.6% (81) 45.8% (490) 17.6% (188) 13.3% (142) 8.4% (90) 7.5% (80)
8.4% (90) 61.0% (653) 10.3% (110) 9.4% (101) 8.2% (88) 2.7% (29)
9.9% (106) 59.8% (640) 9.9% (106) 9.4% (101) 7.9% (85) 3.1% (33)
10.8% (116) 66.1% (708) 10.0% (107) 6.3% (67) 4.7% (50) 2.1% (23)
6.5% (70) 45.8% (490) 22.0% (236) 15.3% (164) 7.5% (80) 2.9% (31)
7.6% (81) 49.1% (526) 20.6% (221) 13.5% (145) 6.2% (66) 3.0% (32)
7.3% (78) 55.1% (590) 10.0% (107) 8.8% (94) 12.8% (137) 6.1% (65)
6.5% (70) 30.9% (331) 3.8% (41) 4.8% (51) 33.1% (355) 20.8% (223)
8.4% (90) 30.1% (322) 6.8% (73) 5.5% (59) 33.1% (355) 16.1% (172)
9.8% (105) 37.3% (400) 7.3% (78) 5.7% (61) 26.9% (288) 13.0% (139)
8.4% (90) 32.0% (343) 9.3% (100) 7.8% (84) 29.3% (314) 13.1% (140)
4.0% (43) 21.4% (229) 4.7% (50) 3.2% (34) 38.5% (412) 28.3% (303)
6.7% (72) 55.8% (598) 12.2% (131) 6.3% (67) 15.6% (167) 3.4% (36)
Office of Special Student ServicesUniversity Counseling ServiceCEDAR Center- HU Office of Career ServicesOffice of Career Services in your school or college (not CEDAR)HU Office of International Student Services
HU Office of the Registrar
HU Office of Enrollment ManagementHU Office of AdmissionsUniversity Libraries (services provided) HU Campus Security (police)HU Student Health Service CenterDepartment of Student Life and Activities
Student Support Services
Rate the level of satisfaction with the following:
HU Office of Financial Aid
HU Office of Student Financial Services (Other than Office of Financial Aid)
HU Office of Student Accounts
HU Office of Residence Life
2013 Howard University Undergraduate Graduating Student Exit Survey 14 Prepared by the Office of Institutional Assessment and Evaluation
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Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
10.8% (59) 49.3% (269) 17.4% (95) 4.6% (25) 12.5% (68) 5.5% (30)
6.5% (55) 41.0% (344) 24.5% (206) 13.3% (112) 8.0% (67) 6.7% (56)
4.3% (46) 30.7% (328) 9.2% (98) 5.4% (58) 29.7% (318) 20.7% (222)
4.2% (45) 33.5% (358) 11.6% (124) 6.0% (64) 25.4% (272) 19.3% (207)
12.6% (135) 62.7% (671) 8.9% (95) 4.4% (47) 5.7% (61) 5.7% (61)
9.9% (106) 32.0% (342) 10.9% (117) 9.5% (102) 19.3% (207) 18.3% (196)
13.9% (149) 57.8% (618) 11.3% (121) 3.9% (42) 8.4% (90) 4.7% (50)
11.8% (126) 59.0% (631) 16.2% (173) 4.7% (50) 5.0% (53) 3.5% (37)
18.1% (194) 62.4% (668) 7.3% (78) 3.1% (33) 5.5% (59) 3.6% (38)
14.9% (159) 51.2% (548) 5.1% (55) 2.1% (22) 17.4% (186) 9.3% (100)
9.8% (105) 52.9% (566) 10.5% (112) 4.5% (48) 16.5% (177) 5.8% (62)
Very Active Fairly Active Moderately Active A Little Active Not at All Active N/A
22.2% (238) 37.6% (402) 20.9% (224) 12.9% (138) 3.6% (38) 2.8% (30)
Fraternities/Sororities
Campus intellectual lifeOpportunity for engagement with faculty beyond the classroom
Campus social activities
Campus religious activities
Howard University Student Association (HUSA)
Campus Life and Activities
Rate the level of satisfaction with the following:
Recreation activities
Intramural Athletic Programs
Varsity Athletic Programs
Student organizations
Recreation facilities
Rate the level of activity with the following:
Your record of service to the community
2013 Howard University Undergraduate Graduating Student Exit Survey 15 Prepared by the Office of Institutional Assessment and Evaluation
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Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
5.2% (56) 33.1% (354) 15.1% (162) 9.4% (101) 28.9% (309) 8.2% (88)
7.1% (76) 35.0% (374) 13.5% (144) 7.8% (83) 28.8% (308) 7.9% (85)
4.7% (50) 48.1% (515) 27.1% (290) 14.8% (158) 3.6% (38) 1.8% (19)
3.3% (35) 37.7% (403) 27.0% (289) 27.4% (293) 3.0% (32) 1.7% (18)
5.7% (61) 45.8% (490) 24.9% (266) 16.8% (180) 5.5% (59) 1.3% (14)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
13.7% (148) 56.2% (607) 24.2% (262) 4.2% (45) 0.9% (10) 0.8% (9)
12.6% (136) 60.9% (658) 20.4% (220) 4.8% (52) 0.8% (9) 0.6% (6)
6.7% (72) 45.0% (486) 32.8% (355) 13.4% (145) 1.4% (15) 0.7% (8)
8.4% (91) 48.7% (526) 22.8% (247) 8.6% (93) 7.4% (80) 4.1% (44)
Office of the Provost
Opportunity for students to assess instruction
Opportunities for students to assess university services
Provision of or access to institutional assessment information (e.g., survey results, etc.)
Administrative Offices
Rate the level of satisfaction with the following:
Office of the President
Operation hours of administrative officesCustomer service of administrative staff
Graduation clearance process
Student Involvment in Assessment
Rate the level of satisfaction with the following:
Opportunity for students to assess academic programs
Administrative Offices & Student Involvment in Assessment
2013 Howard University Undergraduate Graduating Student Exit Survey 16 Prepared by the Office of Institutional Assessment and Evaluation
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Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
8.3% (89) 42.1% (452) 27.7% (297) 20.2% (217) 0.8% (9) 0.8% (9)
20.5% (220) 66.2% (710) 7.8% (84) 3.9% (42) 0.5% (5) 1.1% (12)
13.7% (147) 50.7% (544) 22.6% (243) 11.5% (123) 0.8% (9) 0.7% (7)
4.7% (50) 27.9% (299) 12.3% (132) 7.9% (85) 34.2% (367) 13.0% (140)
8.8% (94) 49.9% (535) 18.7% (201) 10.3% (110) 9.3% (100) 3.1% (33)
7.0% (75) 38.4% (412) 32.3% (347) 21.2% (227) 0.7% (7) 0.5% (5)
9.2% (99) 50.5% (542) 10.8% (116) 4.1% (44) 18.0% (193) 7.4% (79)
4.8% (52) 29.5% (317) 31.1% (334) 24.0% (258) 7.1% (76) 3.4% (36)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
15.2% (163) 72.2% (773) 8.4% (90) 3.3% (35) 0.7% (7) 0.3% (3)
14.0% (150) 69.7% (747) 10.5% (112) 3.1% (33) 1.7% (18) 1.0% (11)
4.9% (53) 38.9% (417) 25.0% (268) 16.8% (180) 7.2% (77) 7.1% (76)
7.1% (76) 55.1% (590) 21.1% (226) 9.2% (98) 4.0% (43) 3.5% (38)
3.4% (36) 42.9% (459) 31.2% (334) 13.8% (148) 4.8% (51) 4.0% (43)
4.5% (48) 43.2% (463) 26.0% (278) 16.5% (177) 5.6% (60) 4.2% (45)
3.2% (34) 46.7% (500) 28.0% (300) 14.6% (156) 4.5% (48) 3.1% (33)
On-campus housing process/managementShuttle bus services
Cost of campus food servicesVariety of food choices (e.g., vegetarian, etc.)Quality of campus food services
Campus Radio and Television stationsAvailability of copying/duplication services
Ancillary ServicesRate the level of satisfaction with the following:
HU Bookstore(s)Blackburn Center
BANNER BisonWeb Registration SystemBlackBoard (Learning Management System)iLab and campus computer laboratoriesResNet Communications SystemComputer system of the University LibrariesWireless access to internet on campus
Information Systems and Ancillary Services
Information SystemsRate the level of satisfaction with the following:
2013 Howard University Undergraduate Graduating Student Exit Survey 17 Prepared by the Office of Institutional Assessment and Evaluation
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Accelerated Program Work Study
Distance Learning Study Abroad Double Major
Domestic Exchange Honors Program
Independent Study
2.3% (25) 24.2% (263) 2.1% (23) 9.7% (106) 3.5% (38) 0.8% (9) 13.6% (148) 12.8% (139)
Service Learning Other None
4.4% (48) 3.5% (38) 44.7% (487)
Freshman year Sophomore year Junior year Senior year
6.2% (67) 9.7% (107) 5.9% (64) 2.1% (23)
Thesis Development
Attending Professional Conferences
Presenting Findings in a
Conference or Meeting
Publishing Research
Shadowing Professional Researcher
Other None
14.3% (156) 27.7% (302) 17.3% (188) 7.9% (86) 16.1% (175) 3.9% (43) 49.3% (537)
Creative Projects (writing,
exhibits, plays, productions,
etc.)
Community Service Internship Practicum
Cross Registration
Inter- disciplinary
CoursesOther None
31.4% (342) 65.3% (711) 58.4% (636) 19.0% (207) 2.1% (23) 17.0% (185) 1.2% (13) 13.5% (147)
Indicate the program experience(s) that you were involved in (check all that apply):
Teaching Certificate (Minor in Education)1.8% (20)
Indicate the undergraduate research opportunities that you were engaged in (check all that apply):
Indicate the academic support/enhancement activities that you were engaged in (check all that apply):
Did you ever participate in the Alternative Spring Break Program (ASBP)? If so, check all that apply to indicate which school years you participated. If not, indicate "never participated."
Range of University Experiences
Never participated in ASBP
80.4% (876)
2013 Howard University Undergraduate Graduating Student Exit Survey 18 Prepared by the Office of Institutional Assessment and Evaluation
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Student Government
Fraternity/ Sorority
Community Service/Non-
Profit Organizations
Academic Organization in
MajorHonor Society Other None
15.8% (172) 17.8% (194) 46.8% (510) 32.3% (352) 34.4% (745) 16.1% (175) 19.9% (217)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
2.8% (30) 31.5% (338) 41.8% (448) 23.4% (251) 0.2% (2) 0.3% (3)
5.6% (60) 51.4% (551) 27.9% (299) 13.4% (144) 0.7% (8) 0.9% (10)
3.9% (42) 32.4% (347) 29.2% (313) 18.2% (195) 8.5% (91) 7.8% (84)
3.5% (37) 29.4% (315) 17.3% (185) 9.7% (104) 24.4% (262) 15.8% (169)
3.7% (40) 42.3% (453) 20.6% (221) 10.4% (111) 15.1% (162) 7.9% (85)
7.7% (83) 52.1% (559) 24.6% (264) 12.8% (137) 1.6% (17) 1.1% (12)
2.2% (24) 25.8% (277) 28.5% (306) 32.3% (346) 3.9% (42) 7.2% (77)
2.2% (24) 29.0% (311) 29.6% (317) 28.0% (300) 3.9% (42) 7.3% (78)
2.5% (27) 35.9% (385) 39.2% (420) 21.3% (228) 0.8% (9) 0.3% (3)
3.8% (41) 54.2% (581) 26.1% (280) 14.7% (158) 0.8% (9) 0.3% (3)
2.6% (28) 18.1% (194) 22.5% (241) 28.4% (304) 11.9% (128) 16.5% (177)
5.1% (55) 39.1% (419) 25.1% (269) 20.1% (216) 6.8% (73) 3.7% (40)
Availability of student parking
Physical fitness facilities
Condition of technical centers
Access to laboratories, study areas, student lounges
Overall living conditions in residence halls
Cleanliness of residence halls
Overall condition of University buildingsCleanliness of University buildings
Physical Facilities
Rate the level of satisfaction with the following:
Condition of classrooms
Condition of University libraries
Condition of laboratoriesCondition of studios or operatives
Indicate the campus organizations that you are/were affiliated with (check all that apply):
2013 Howard University Undergraduate Graduating Student Exit Survey 19 Prepared by the Office of Institutional Assessment and Evaluation
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Making Financial
Contributions
Recruiting New Students Fundraising Volunteering Other
No Plan to Contribute
28.3% (302) 28.7% (306) 3.5% (37) 18.8% (201) 6.1% (65) 14.7% (157)
Yes No Not Sure68.7% (734) 9.2% (98) 22.1% (236)
Academic Reputation
Availability of Academic Program
Institutional Cost
Financial Aid Assistance
Quality of Faculty Location
Social Environment
Research resources
3.7% (40) 2.9% (31) 0.7% (7) 1.2% (13) 0.6% (6) 1.5% (16) 1.2% (13) 0.3% (3)Encouraged/ Recruited by
Faculty
Encouraged by Mentor
Supportive Academic
EnvironmentOther Not Applicable
1.0% (11) 0.6% (6) 0.7% (8) 0.8% (9) 84.7% (905)
Academic Reputation
Availability of Academic Program
Institutional Cost
Financial Aid Assistance
Quality of Faculty Location
Social Environment
Research Resources
8.5% (91) 6.4% (68) 3.2% (34) 2.6% (28) 1.5% (16) 5.1% (55) 0.6% (6) 1.0% (11)
Encouraged/ Recruited by
Faculty
Encouraged by Mentor
Supportive Academic
EnvironmentOther Not Applicable
0.7% (8) 0.3% (3) 2.1% (22) 2.2% (24) 65.7% (702)
If you are continuing your education at an institution other than Howard University, identify the one most important reason you chose that institution. If "NO," select "Not Applicable."
Post-Graduation
Please indicate the primary way you plan to give back to Howard as an alumna/alumnus.
Would you recommend Howard to a prospective student?
If you are continuing your education at Howard University, identify the one most important reason you decided to return to Howard. If you will not be returning, select "Not Applicable."
2013 Howard University Undergraduate Graduating Student Exit Survey 20 Prepared by the Office of Institutional Assessment and Evaluation
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Less than $20,000
Less than $30,000 $30,000-40,000 $46,000-60,000 $61,000-75,000 $76,000-95,000 Over $95,000 Not Applicable
2.7% (29) 4.0% (43) 7.0% (75) 8.2% (88) 3.7% (40) 1.3% (14) 7.0% (8) 72.2% (771)
No plan to work now
Agriculture, Food & Natural
Resources
Architecture & Construction
Arts, AV technology &
Communications
Business, Management & Administration
Education & Training Finance
27.2% (291) 0.3% (3) 2.2% (23) 11.8% (126) 7.3% (78) 9.7% (104) 2.7% (29)
Government & Public
AdministrationHealth Science Hospitality & Tourism Human Services
Information Technology
Law, Public Safety,
Corrections & Security
Manufacturing
4.5% (48) 11.5% (123) 1.3% (14) 3.5% (37) 1.1% (12) 3.0% (32) 0.3% (3)
Marketing, Sales, & Services
Science, Technology
Engineering & Mathematics
Transportation, Distribution &
Logistics
6.6% (71) 6.6% (71) 0.3% (3)
No plan for further education
now
Graduate/ professional study
Medical/dental internship Ministry Travel Military Service
Community service/social
work
29.5% (315) 51.8% (553) 5.6% (60) 0.1% (1) 1.2% (13) 1.3% (14) 1.4% (15)
International affairs
Temporary employment Peace Corps.
Other (Specify below) None
0.9% (10) 1.3% (14) 1.2% (13) 2.7% (13) 2.9% (31)
Group B
Post-Graduation
Will you be employed?
If you have already accepted an employment offer, please indicate the annual salary range. If you do not have employment, select "Not Applicable."
What are your immediate plans after you leave Howard? (Select from Group A and Group B)
Group A
50.6% (540)Part-time
13.7% (146)Neither
35.8% (382)Full-time
2013 Howard University Undergraduate Graduating Student Exit Survey 21 Prepared by the Office of Institutional Assessment and Evaluation