ational volume 19, number 3 certified c · new claims are filed every day alleging breach of...

National

Certified

Counselor

TheVolume 19, Number 3

Spring/Summer 2003

National Board for Certified Counselors, Inc.and Affiliates

3 Terrace Way, Suite DGreensboro, NC 27403-3660

336-547-0607FAX 336-547-0017

Web site: http://www.nbcc.orgE-mail: [email protected]

National Board for Certified Counselors

nbccnational board for certified counselors, inc.

and affiliates

®

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Features . . .Update on the NCSCCredential and NBCCNegotiations with NBPTS 1

Lloyd’s of London Backs NBCC’sProfessional Liability InsuranceProgram 1

NBCC Bids Farewellto Dr. Joe Hollis 4

NBCC Hosts 5th State BoardsMeeting on August 8–9 4

Departments . . .NCC Network 4

Spotlight on NBCC Affiliates 5

Voluntary Audits 5

CE Provider Update 6

NCCs of Note 12Lloyd’s of London backsNBCC’s Professional LiabilityInsurance ProgramProvides counselors unparalleled protection and financial security inthe face of an uncertain insurance market.

Plain and simple, counselors are significant targets for malpractice lawsuits.New claims are filed every day alleging breach of confidentiality, failure totreat, improper treatment, libel/slander, dual role conflicts, abandonment,touching or other physical contact, and various other alleged abuses.Counselors throughout this country protect themselves and their practicesby obtaining professional liability insurance.

The NBCC professional liability insurance program, which began in2002, has enjoyed a successful partnership with insurance administratorNational Professional Group (NPG). For the first year of the program,NPG enlisted “A” rated insurance carrier ACE USA to provide the profes-sional liability protection to its counselor policyholders. While ACE USA

Update on the NCSCCredential and NBCCNegotiations with NBPTSMany of you have been following in the NBCC newsletter the negotia-tions between NBCC and the National Board for Professional TeachingStandards (NBPTS). After thirteen years of trying to reach agreementwith NBPTS, both boards have terminated talks. This decision was madewith regret after NBPTS informed then NBCC Board Chair Dr. WayneLanning that NBPTS would not change its plan for testing contracts ormethod of certification and that NBCC’s National Certified SchoolCounselor (NCSC) credential would not be included as a prerequisite.This statement made clear that further collaborative efforts are unlikely.

More on Page 3

The National Certified Counselor

2

The National Certified Counselor is published threetimes per year: Spring/Fall/Winter. It is distributed

without charge to NCCs by NBCC. Third class postagepaid in Greensboro, North Carolina.

NBCC ChairCharles F. Gressard

Executive DirectorThomas W. Clawson

Newsletter EditorPam Leary

Copyright © National Board for Certified Counselors,Inc. All rights reserved. Reproduction in whole or partis prohibited without written authorization from NBCC.

nbccnational board for certified counselors, inc.

and affiliates

®

LLOYD’S OF LONDONFrom Page 1

is a top-rated company, it has be-gun to show signs of pondering itslong-term future in the professionalliability marketplace. NPG hasupped the ante by proactively de-veloping its own program for coun-selors with the backing of the mostreputable name in insurance,Lloyd’s of London. In short, NBCChas partnered with NPG in havingthe best in the world for the verypeople they represent.

As of May 1, the NBCC profes-sional liability insurance programhas been officially moved toLloyd’s of London. All policies cur-rently written by ACE will remainin effect through their normal ex-piration date, at which time policy-holders will receive informationinforming them how to enroll inthe new Lloyd’s program and main-tain continuous coverage. Wepromise a seamless transition.

Steven Handmaker, NPG’s di-rector of marketing, commentedon the new insurance program.“Recognizing the difficult times weare living in, and the dramaticstruggles of the insurance industry

over the past couple of years, NPGhas been seeking a solution forNBCC certificants that would pro-vide unparalleled peace of mind thattheir insurance needs would be metin the event of a claim. We are ec-static that Lloyd’s of London hasdecided to lend its commitment tothis program and provide counse-lors with the highest quality profes-sional coverage.”

The security and overall finan-cial integrity of the broad insuranceindustry has become a significantconsideration as many of theworld’s strongest carriers have suf-fered financial difficulties, seen rat-ings downgraded, exited theprofessional liability marketplace,entered receivership, or even be-come insolvent. The insurance in-dustry remains mired in the firsthard market in nearly fifteen years,propelled there by economic reces-sion, the events of September 11,2001, and a continuing runawayjury system. Premiums have ad-justed upwards across nearly alllines of business to compensate,and only the strong will survive.

“In a world of changing businessand unknown events,” said ThomasClawson, NBCC executive direc-tor, “NBCC has found more secu-rity for your insurance needs ascounselors. Lloyd’s of London car-ries your policy and backs it with aremarkable 250+ years of continu-ous safety for its insureds. Wethought you’d feel safe about that.”

Lloyd’s of London provides spe-cialist insurance services to busi-nesses in more than 120 countries.It is the world’s second largest com-mercial insurer and sixth largest re-insurer. Lloyd’s currently enjoys an“A” (strong) claims-paying ratingfrom Standard & Poor’s and an “A-” (excellent) rating from AM Best.These ratings are an assurance of fi-

nancial stability and sound operat-ing performance.

COUNSELORPROFESSIONAL LIABILITYINSURANCE FROMLLOYD’S OF LONDONThe new Lloyd’s professionalliability policy is highly competi-tive and offers many uniquebenefits for NBCC certificants. Inaddition to the availability ofhigher limits which will now beavailable in every state (as high as$2,000,000/$4,000,000), the newLloyd’s policy is a Claims MadeForm, which is a shift from theOccurrence Form the program haspreviously been using.

Going to a Claims Made policywill provide numerous strategic ad-vantages from a policyholder per-spective. This new structure bringsgreater flexibility in terms of work-ing with Lloyd’s to adjust ratesdownward as market conditionsease. Further, going forward, whenyou shift the program from aClaims Made Form to anotherClaims Made Form, you have theadvantage of bringing your previ-ous coverage for that period of timewith you to the new carrier, so yourcurrent carrier is always the oneyou are dependent on!

Compared to ACE’s rates,Lloyd’s of London rates are gener-ally a bit higher. However, depend-ing on their job category and stateof residence, some insureds will ac-tually experience a decrease in pre-miums this next year. Thesepremium adjustments, though un-fortunate, are consistent with thebroader insurance marketplace andthe commitment of quality insur-ance companies to rate adequatelyto ensure their long-term financialviability.

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Spring/Summer 2003

Sheila LeBeau, NPG’s vice presi-dent of underwriting, said, “We arehappy to say that even with thesepremium adjustments, the opportu-nity to offer a Lloyd’s of London-backed policy to NBCC certificants,at these still very affordable premi-ums, provides a decided advantagein terms of overall insurancestrength. Protecting your profes-sional liability is one thing you don’twant to take chances with. Lloyd’s isas good as it gets. The name speaksfor itself.”

NBCC participants can accessthe new Lloyd’s of London insur-ance program via the NBCC Insur-ance Center Web site atwww.nbcc-insurance.com. First-time policyholders will receive anew Lloyd’s policy upon applica-tion. Existing policyholders, whenrenewing their participation in theprogram per their existing renewaldate will, upon standard underwrit-ing approval, automatically receivea new Lloyd’s policy going forward,along with Lloyd’s policy docu-ments. This new policy will beginon the current renewal date to en-sure there are no gaps in coverage.

If you would like more informa-tion about your policy continua-tion, or how to obtain a newpolicy, please contact NPG at 877-539-6372. NPG’s professional staffis available from 8 A.M. to 5 P.M.,CST, Monday through Friday. ❏

LLOYD’S OF LONDONFrom Page 2

NBCC has been credentialing counselors since 1983 and has offered theNCSC credential to school counselors since 1990. Like the NCC, it is amaster’s level credential. NBPTS will not require a master’s degree. It isthe view of NBCC leadership that this undercuts the credibility of coun-seling as a profession, which NBCC and other counseling organizationshave spent the last two decades building. Dr. Lanning remarked, “NBCCcontinues to believe that a certificate for school counselors must be deter-mined solely by counselors, not a 63-member board of teachers with oneschool counselor representative. NBCC cannot support a non-counselorcontrolled professional standard that does not require a master’s degree, ora group that does not cooperate with association, accreditation, and certi-fication organizations in counseling. School counselors are not teachers,but specially trained counselors working in a school setting.”

NBCC leadership states that efforts will now focus on the growth of theNCSC credential, which they believe has great potential for acceptance inan increasing number of states. Currently Alabama, Louisiana, and Missis-sippi have passed legislation awarding salary supplements to NCSCs. Indi-ana has legislation prepared, but it is still in committee. For the latestnews on counselor credentialing issues, please see the “E-NEWS” but-ton on the NBCC Web site (www.nbcc.org).

As NCSC application numbers continue to grow, potential applicantsare reminded of the December 31, 2003 deadline for applying under thecurrent requirements. Beginning in January 2004, there will be anNCSC examination required for new applicants. Applications can be ob-tained by visiting the NBCC Web site at www.nbcc.org and clicking onCertification. ❏

UPDATE ON NBCC/NBPTS NEGOTIATIONSFrom Page 1

Licensure Updates:Minnesota and HawaiiLate on the evening of May 27, 2003, Governor TimPawlenty of Minnesota signed into law the bill creatinglicensure for professional counselors in Minnesota. TheMinnesota Association for Counseling and Development(MACD) worked diligently for the last two years to educatetheir legislators on licensure resulting in a unanimous vote intheir state senate. NBCC, the American Counseling Associa-tion (ACA), and ACA Midwest Region contributed bothfinancial and technical assistance. Congratulations, Minne-sota!

Hawaii has recently suffered a setback in its licensure bill.At the end of this legislative session, the bill was carried overfor discussion on the house floor when the new session beginsin January. Efforts to educate legislators will continue at thattime. ❏

Click on E-NEWS

See importantannouncements and thelatest news. Click on thenew E-NEWS button onthe NBCC Web site at

www.nbcc.org


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NBCC Bids Farewellto Dr. Joe HollisDr. Joseph W. Hollis, counselor educator, publisher, mentor, andNational Certified Counselor, died on November 23 at the age ofeighty. Many NBCC Board members and staff have fond memories ofour relationship with Dr. Hollis both as a mentor and as a professionalcolleague who was held in high esteem.

Dr. Hollis was one of the first NCCs and participated in the first ex-amination on January 29, 1983. The publishing company he founded,Accelerated Development, was the first to offer a study guide for theNational Counselor Examination. He also cofounded the CounselingAssociation for Humanistic Education and Development (C-AHEAD)and acted as mentor to many of the counselors and counselor educa-tors leading our profession today.

Perhaps he will be best remembered at NBCC for his co-authorshipof Counselor Preparation, which is the longest running study of counse-lor education programs in the United States. Dr. Hollis co-authoredthe book through ten editions, the last two of which were in collabora-tion with NBCC, where it continues today. Dr. Thomas W. Clawson,NBCC executive director, recalls working with Dr. Hollis, “I supposemy most significant memory is helping edit two editions of CounselorPreparation. Both editions were primarily written by Joe—I meanhandwritten. He didn’t like computers . . . I am currently co-authoringCounselor Preparation with Donna Henderson and Wendi Schweiger.Even though we are the new authors, we still call it, file it, and remem-ber it as the ‘Hollis Book’.”

We are so grateful to Joe for his body of work and his commitmentto mentoring and to our profession, which he loved for so many years.We are grateful to his family for sharing him with us and the world.His are shoes that cannot be filled. ❏

� Thomas M. Bruggman, NCC,NCSC, of Timonium, MD, hascompleted an eleven-book seriescalled Rainbow Flight. The booksare designed to strengthen theadult/student relationship byencouraging communicationthrough art. Created as part ofBruggman’s doctoral work, theycontain art developed by hisstudents ages four through thirteen.The books are self-published andsell for $160 for the set and guide.Tapes by the author are availablefor a small extra fee. They may beordered from Bruggman at theCalvert School at 410-243-6054,extension 3320, or by e-mail [email protected].

� Howard Rosenthal, NCC,CCMHC, MAC, of St. Charles,MO, is the author of the first everHuman Services Dictionary.Brunner-Routledge/Taylor &Francis Publishers will market the

360-page work in theU.S. and overseas inpaperback andhardback editions.The text has beenchosen as a Behav-ioral ScienceBookclub selectionand is unique in thesense that definitionsare internationally

worded to help readers tackletypical exam questions. Rosenthalis the author of seven booksincluding two previous academicbestsellers. The Human ServicesDictionary is available from all themajor Internet book dealers, or youcan order directly by calling 800-634-7064.

NCC NETWORK

HowardRosenthal

NBCC Hosts 5th State BoardsMeeting on August 8–9NBCC will host the 5th meeting of the state counselor credentialingboards on August 8–9 at the Graylyn Retreat Center in Winston-Salem,NC. One member of each state counselor credentialing board using anNBCC examination will be invited to attend, all expenses paid.

The meeting will give the state boards a chance to network and learnfrom each other and from NBCC on topics such as reciprocity, testingprocedures, computerized testing, and other issues regarding professionalcredentialing. In addition, during one session, participants will have anopportunity to be involved in the beginning construction of an actualexamination.

Shawn O’Brien, NBCC director of assessment and research, will presentthe latest information on NBCC examinations. ❏

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SPOTLIGHT ON NBCC AFFILIATES

Research & Assessment Corporation for Counseling (RACC)

The RACC Board would like to congratulate Sam Gladding, RACCBoard member, on his recent election to president-elect of the AmericanCounseling Association (ACA). Sam will be leaving RACC on June 30,and his contributions will be missed. We wish him well in his new post.

The RACC Research Guidelines are being revised to expedite the re-search process. Among other changes, a significant change will be made tothe eligibility requirements. In an effort to further RACC’s goal to pro-mote global counseling alliances, researchers who are members of the In-ternational Association of Counseling (IAC), the InternationalAssociation for Educational and Vocational Guidance (IAVEG), andother similar international organizations and whose primary residence isoutside the United states will not be required to be a National CertifiedCounselor (NCC) or Board Eligible National Certified Counselor.

RACC will move forward with several research projects this year, in-cluding research on school counselor outcomes and the added value of cer-tification as it applies to school counselor competencies.

For the third consecutive year, RACC sponsored the International Re-search Seminar. The seminar, which was held in conjunction with theIAC Annual Conference, offers the opportunity to suggest and develop re-search projects in collaboration with colleagues from around the world.This year’s conference, “A World of Change—A World in Crisis,” washeld in Geneva, Switzerland on April 14–17. Previous conferences wereheld in Auckland, New Zealand, and Mumbai, India.

Center for Credentialing & Education (CCE)

At the forefront of CCE’s activities is the growth in the ApprovedClinical Supervisor Credential (ACS). Many supervisors are now seeingthe tangible benefits of the credential as it is being written into severalstate regulations as well as being used as the counselor educator standardfor several colleges and universities.

Use of CCE’s Counselor Preparation Comprehensive Examination(CPCE) continues to grow. The exam is now used by more than 100 coun-seling programs and is administered to more than 3,000 students annually.Counselor educators have found the CPCE to be highly beneficial to boththeir students and their programs. CCE prepares detailed statistical reports,which lets each program know how it is doing in comparison to the na-tional examination pool as well as lets students know which CACREP ar-eas they may be deficient in. As an added benefit, students from programsutilizing the CPCE may purchase the NCE Preparation Program at a dis-counted price. For more information, please see departmental faculty. ❏

Spring/Summer 2003

The following NCCs have passed theNBCC Voluntary Audit for specialrecognition in continuing education.While 100 hours of continuingeducation are required for recertifica-tion, these NCCs have completed anddocumented more than 130 hours inthe five-year certification period. Theyhave received a special certificateciting this achievement and are to becongratulated for their dedication toexcellence. NBCC salutes them!Shirl A. Barker, Crawfordsville, IN

Kenneth C. Baron, Basking Ridge, NJStacey Chadwick Brown, Ft. Meyers,

FL

Gail S. Cracker, South Bend, INCynthia Daley, Phoenix, ARRobert J. Durfey, Bayside, NY

Margaret G. Ellison, Atlanta, GALawrence W. Emery, Jr, Williamsport,

PA

Janice B. Footlik, Evanston, ILJudith M. Foster, Huntsville, ALMichael Thomas Greeliss, Reston, VA

Marie S. Hammond, Tulsa, OKDelilah G. Hardin, Columbus, GAJudith F. Hendrix, Phoenix, AZ

George D. Hey, Huntsville, ALVivian G. Hudson, Westhampton Beach,

NY

Mona Elizabeth Khaled, Kalamazoo, MILinda Kay Mayhue, Tyrone, PAConnie E. Miller, Spring Lake Heights,

NJSharda D. Mishra, Nashville, TNEleanor Ann Osborn, Birmingham, MI

David E. Powley, Mesquite, TXDeb Renshaw, Burlington, VTJoanne M. Seymour, Waterbury, CT

Maria Ann Simmons, Newton, NCCaroline Teal, Port Townsend, WANancy Ann Thompson, Southampton,

PAJohn Peter Viterito, Monmouth

Junction, NJ

Dawn M. Weber, Cumberland, MECynthia A. Witman, Walla Walla, WAMarjorie C. White, Camden, DE

VOLUNTARY AUDITS


CE PROVIDER UPDATENEW PROVIDERSBayside Continuing Education and

Development, Tampa, FL, #6098Healthcare Training Institute,

Bloomington, IN, #6102

Hyalite, Bozeman, MT, #6100National Association of Social

Workers, Massachusetts Chapter,Boston, MA #6101

Sam Shaffer, Ph.D., Santa Fe, NM,#6096

Specialized Training Services, SanDiego, CA, 6095

Transformations, Inc., Milwaukee, WI,#6092

Trichotillomania Learning Center,Santa Cruz, CA, #6103

University of Tennessee atChattanooga, Chattanooga, TN,#4491

HOME STUDY PROGRAMSFor complete information on home study programs, you must directly contact the NBCC Approved Providers who have been approved forhome study programs. We are now maintaining a list of these providers on our Web site (on the Continuing Education page) and on the NBCCFax Information Line (1-800-324-6222, request document #4001). Please take advantage of this convenient list to contact these providers andsee what they have to offer.

PROVIDERS WITHREINSTATED APPROVALInstitute of Noetic Sciences, Peta

Luma, CA, #5492Maryland State Department of

Education, Baltimore, MD, #5230

New England Consultants in Ministry,South Easton, MA, #5667

PROVIDERS NOT RENEWINGAPPROVAL 2002Burrell Behavioral Health, Springfield,

MOEurope Regional Medical Command

Conference Administration,Germany

Expanded Children’s Services ofWestern New York, Rochester, NY

Grief Counseling Center, Winston-Salem, NC

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Continuing education approval or advertisement does not imply NBCC endorsement of any product, method, or theory of counseling.

Houston Group Psychotherapy,Houston, TX

Institute of Human Virology, AIDSEducation and ConferenceCenter, Baltimore, MD

John Swanson, Corvallis, ORNLP Comprehensive, Evergreen, CO

Oakton Community College,Alliance for Lifelong Learning, DesPlaines, IL

Professional Training Resources, Inc.,Tempe, AZ

Sinclair Seminars, Madison, WI

Springhill Memorial Hospital, Mobile,AL

Important Announcement!Important Announcement!NCCs, where can you find the most up-to-date information

possible on counselor credentialing and other topicsof interest to professional counselors?

Click on the e-news button on theNBCC Web site at www.nbcc.org

Visit e-news today to getthe latest information!

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June 4-6 and August 6-7 2003Help your clients grow measurably in theirEmotional Intelligence! Become certified toadminister the EQ-i®, this is the scientificallyreliable assessment instrument developed byDr. Ruven Bar-On.

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Bayside Continuing Education and Development is recognized by the National Boardof Certified Counselors to offer continuing education for Nationally CertifiedCounselors. We adhere to NBCC Continuing Education Guidelines (Prov.#6098);NAADAC (Provider #431); Florida Board of Clinical Social Work, Marriage andFamily Therapy and Mental Health Counseling Provider #BAP726-Exp.3/2005

Spring/Summer 2003

NBCC BOARD OFDIRECTORSCHARLES F. GRESSARD, NCC, MAC, LPC, LMFTWilliamsburg, VirginaChair

THOMAS M. COLLINS, NCCStroudsburg, PennsylvaniaChair-Elect

M. SYLVIA FERNANDEZ, NCC, NCSC, ACSPembroke Pines, FloridaSecretary

DAWNA JACKSON-SANFORD, NCC, LCPC, LMFTBoise, Idaho

THOMAS J. KELLER, NCC, ACS, LMHCIndianapolis, Indiana

WAYNE L. LANNING, NCC, LPCStillwater, Oklahoma

SYLVIA C. NASSAR-MCMILLAN, NCC, ACS, LPCCharlotte, North Carolina

TED ILIFFAtlanta, GeorgiaPublic Member

THOMAS W. CLAWSON, NCC, NCSC, LPCGreensboro, North CarolinaExecutive Director

The National Board for Certified Counselors, Inc.(NBCC) values diversity. There are no barriers tocertification on the basis of gender, race, creed,age, sexual orientation, or national origin.

NATIONAL BOARD FORCERTIFIED COUNSELORS, INC.AND AFFILIATES3 Terrace Way, Suite DGreensboro, NC 27403-3660

PRSRT STDU.S. POSTAGE PAID

Greensboro, NCPermit #393

Two NBCC credentials—the NCC and the MAC—are

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NCCS OF NOTE

� Christina Cortelessa, NCC, of New Hope, PA, and PeggyHanselman, NCC, NCSC, LPC, of Newton, PA, were both honored bythe Pennsylvania School Counselors Association at the 2003 annualconference at Penn State University on April 4. Cortelessa was selected asMiddle School Counselor of the Year, and Hanselman was chosen as HighSchool Counselor of the Year. Both counselors work in the New HopeSolebury School District in Bucks County, PA.

� Susan H. Eubanks, NCC, NCSC, LPC, of Greensboro, NC, isNBCC’s associate executive director. She was recently elected as the 2004president of the National Organization for Competency Assurance(NOCA). “NOCA is the leader in setting quality standards forcredentialing organizations,” Eubanks says. “Through its annual confer-ence, regional seminars, and publications, NOCA serves its membership asa clearinghouse for information on the latest trends and issues of concernto practitioners and organizations focused on certification, licensure, andhuman resource development.” NBCC is thrilled to have one of our ownserving in such a prestigious organization.

� Susan W. Miller, NCC, NCCC, of Los Angeles, CA, was presentedwith the Judith Grutter Practitioner of the Year Award at the Interna-tional Career Development Conference in November 2002. Miller isowner of California Career Services in Los Angeles. In addition to theNCC and NCCC, she also holds the Certified Vocational EvaluationSpecialist (CVE) credential and is a Diplomate with the American Boardof Vocational Experts.

ational volume 19, number 3 certified c · new claims are filed every day alleging breach of...

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