"at ease" with military students
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Presented by: Cosmo Wollan Student Communications Expert. "At Ease" with Military Students. Military students are one of your fastest growing and most important demographics… successful interaction requires special skills. Military students fall into three distinct categories : - PowerPoint PPT PresentationTRANSCRIPT
“AT EASE” WITH MILITARY STUDENTS
©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
"AT EASE" WITH MILITARY
STUDENTS
Presented by:
COSMO WOLLANSTUDENT COMMUNICATIONS EXPERT
“AT EASE” WITH MILITARY STUDENTS
©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
MILITARY STUDENTS are one of your
fastest growing and most important
demographics…
successful interaction
requires SPECIAL SKILLS.
“AT EASE” WITH MILITARY STUDENTS
©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
Military students fall into THREE DISTINCT CATEGORIES:
ACTIVE DUTY VETERANS
MILITARY SPOUSE
EACH WITH UNIQUE COMMUNICATION NEEDS AND CHALLENGES.
“AT EASE” WITH MILITARY STUDENTS
©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
ACTIVE DUTY soldiers typically present:
SPECIFIC GOALS
DEFINED NEEDS
RIGID TIMELINES
YOUR ADVISORS MUST BE ABLE TO HANDLE THESE
SITUATIONS.
“AT EASE” WITH MILITARY STUDENTS
©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
VETERANS frequently need:
CONFIDENT GUIDANCE
RESPECTFUL
ASSISTANCE
Military SPOUSES require:
A SOFTER APPROACH
DO YOUR ADVISORS UNDERSTAND THE
DIFFERENCE?
“AT EASE” WITH MILITARY STUDENTS
©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
It is not enough to know the proper acronyms, programs and funding options specific to military
enrollments…
Interaction with military students requires aUNIQUE COMBINATION of:
RESPECT
CLARITY
APPRECIATION
“AT EASE” WITH MILITARY STUDENTS
©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
Whether your school has a dedicated military admissions team
or not…
EVERY MILITARY STUDENT
HAS ALREADY EARNED OUR RESPECT
Now it is up to your Admissions Advisors to earn
theirs.
“AT EASE” WITH MILITARY STUDENTS
©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
“At Ease” with Military Students is available as a stand-alone 3-hour seminar or can be incorporated as a 3-hour segment of a larger scope training program.
Seminar groups should be no larger than 20-25 participants for optimum interaction.
All university Admissions or Academic Advisors who interact with all three categories of potential or enrolled military students can benefit from this training. Military students present unique communication challenges requiring mastery of specific conversational nuances.
UNDERSTAND WHO THEY ARE – NOT JUST WHAT THEY DO.
“AT EASE” WITH MILITARY STUDENTS
©2012 COMMUNICATION EXCELLENCE. ALL RIGHTS RESERVED.
THANK YOU. WE LOOK FORWARD TO WORKING WITH YOU.
Cosmo WollanStudent Communications Expert
Senior Training ExecutiveCommunication ExcellenceSM
Office: 754.300.9678 Cell: [email protected]