PAPUA NEW GUINEA CUSTOMS SERVICES

Papua New Guinea Cus-toms Services (PNGCS) has finally launched the new version of ASYCUDA namely ASYCUDA World (AW) to other Ports namely Lae and Kokopo. This is after a successful Live Pi-lot implementation of AW in Port Moresby and Jack-son’s International Airport

in November 2017.

The challenges and suc-cess of the AW piloting in the National Capital Dis-trict (NCD) was a major cornerstone for the subse-quent AW implementation in other ports. In other words, the lessons learnt by PNGCS in NCD has been instrumental to the progress of AW in other

ports.

The story behind this pro-gress and success goes to the PNGCS Senior man-

agement with Technical

Volume 1 , Issue 1

AW RO L LOU T IN LA E A N D KO KOP O

8th August , 2018

Special points of interest:

• Trading Community are

benefitting more by using AW remotely. Time and Costs are cut drastically and hence business growth.

• Introduction of E-Payments

in AW marks the usage of efficient ways of paying taxes.

• AW more easy to use and

integrated into a single inter-

I N S I D E T H I S U P D A T E :

Background 2

Achievements and Out-comes from AW Project

2

Reforms and Process Improvement

2

Capacity Building in AW Project

3

Trade Statistics from AW

5

Challenges and The Way Forward

6

ASYCUDA Imple-mentation Map

7

Technology and Auto-mation

4

ASYCUDA WORLD IMPLEMENTATION

U P C O M I N G AW R O L L O U T P O R T S — K I M B E A N D M A D A N G Rollout preparation to the next ports is currently un-derway and the target now is Kimbe and Madang to go live soon. Training of the Trade Operators and Customs is ongoing and implementation of AW

should proceed in August and Sept em b er as planned. Upon completion of training, PNGCS will reg-ister the following manifest from the Shippers in AW and all subsequent decla-rations shall be in the new

system. So far the training is embraced positively due to the rate of attendance and interest to learn the

new AW system.

Figure 1. ASYCUDA World Implementation Progress

input from AW Project team under the guidance of

UNCTAD.

Figure 1 above shows the implementation status by percentage. The plan by PNGCS is to have rollout for all the 19 ports to run AW by December 2018.

Therefore the benefits from

AW will be shared among the ports and hence in-creased efficiency in reve-

nue collection.

The rollout is taken phase by phase and based on the statistics above, implemen-tation started from the larg-er ports and to finally be

completed to the smallest.

To understand the roots of

AW it is to good to know its

history. ASYCUDA World

(AW) Project in Papua New

Guinea Customs Services

(PNGCS) commenced in

2016 after the signing of

the project document with

UNCTAD representatives in

October 2015. The first

live implementation of AW

system started in the Pilot

sites, Port Moresby Sea-

port and Jacksons Airport

on 1st November 2017,

followed by rollout phases.

The first batch of the

rollout phase started for

(manifest and declara-

tions) in Lae on 25th May

and 28th May 2018 re-

spectively. The next batch

continued for (manifest

and declarations) in Ko-

kopo on 28th June and 2nd

July 2018 respectively.

The main purpose of this

document is to provide an

overall progress of the

ASYCUDA World Project

and the outcome of the

implementation. This docu-

ment will be continuously

updated based on the pro-

gress achieved.

Page 2

BAC KG ROUN D

“AW brings a systems

integrative approach

which prematurely

prepares the trade to

Single Window”

Commencement of AW Project in October 2016, Port Moresby

Volume 1 , Issue 1

A C H I E V E M E N T S A N D O U T C O M E S F R O M A W P R O J E C T

AW Rollout to the 19 sites

for PNG Customs Services

is ongoing after a success-

ful Pilot site implementation

for Port Moresby Port (POM)

and Jackson International

(JAS).

The graph in figure.1 show

percentage-wise, the extent

of which AW implementa-

tion has proceeded and

status is expected to

change as and when we

rollout to other sites.

AW brings a new integrated

systems approach which

prematurely prepares the

trade to Single Window.

New ways of managing Cus-

toms Processes is eventual-

ly benefitting the trade.

Time and Costs are saved

and revenue is collected

quickly. Improved revenue

collecting methods are intro-

duced through E-payment to

expedite the payments.

PNGCS will further improve its

processes by using AW.

Since the inception of the AW

Project there are many stories

to tell but it doesn’t go without

showing the achievement and

outcomes. There were initial

challenges in recruiting and

deploying the ASYCUDA resi-

dent expert in a departure

from the signed project docu-

ment. Nevertheless, UNCTAD

has deployed more than 50

missions to ensure that there

was no disruption in project

input and ASYCUDA expertise.

The experts, including the cur-

rent resident, come from dif-

ferent countries and back-

grounds, like Fiji, France, Iran,

Jordan, Netherlands, Philip-

pines, Syria, and Tanzania.

The National Project Team

benefited from these ex-

perts who brought their

extensive experience in

supporting different Cus-

toms processes, structure,

and capacity. A combined

effort of the missions to-

gether with the NAWPT

enabled the project to

reach its goals by a larger

extent.

The following notable goals

have been reached as we

approach the end of the

first phase of the project:

R E F O R M S A N D P R O C E S S I M P R O V E M E N T

The introduction of AW in

PNGCS has enabled the

Asycuda Wor ld Implementat ion

Behind the AW success is

the National Project Team

receiving technical support

from UNCTAD. Part of the

AW Project component is

the capacity building of the

National Team Project

members. This enables a

sustainable system sup-

port for a long period . The

Page 3

C A P A C I T Y B U I L D I N G I N A W P R O J E C T

PNGCS team consists of 4

Functional and 2 Technical

staff who are enabled

through training. The team

has successfully trained

Trade Operators and Cus-

toms officers. A total of 205

in Port Moresby, 200 in Lae

and 50 in Kokopo. This

training will proceed to all

other ports until all 19 offic-

es are covered for AW.

The training component pre-

pared by UNCTAD for the

NAWPT constitutes of Tech-

nical and Functional mod-

ules. The NAWPT undertook

both trainings where part of

it was done locally in PNGCS

during UNCTAD follow-up

missions. And the other one

was done in April/2016 at

the UNCTAD Asia Regional

Office in Kuala Lumpur Ma-

laysia. Since the implemen-

tation has already started

“Well-trained National

staff for sustained AW

system maintenance and

support”

Opening Training Session for Shippers and Freight Forwarders in Lae, May 2018

Ongoing Training Session of Trade Operators in Lae, May 2018

change of the way business

processes are run in Customs

and the following were

achieved:

• Reviewed Manifest Pro-

cedures

• Endorsement of Manifest

and SAD

• New Standard Operating

Procedures (SOP) for Car-

go Management, Entry

processing on Import,

Warehouse, Export, Ex-

cise and Transshipment

• Terms of References

(TOR) for officers per-

forming Assessment,

Cargo Management,

Compliance, Excise, Ex-

port, Revenue and PCA.

N A T I O N A L P R O J E C T T E A M A N D T R A I N I N G

One of the strength of the

United Nations Confer-

ence of Trade and Devel-

opment (UNCTAD) is the

capacity building of the

National AW Project Team

m em b ers (N AWP T ) .

“Trainer of Trainers” be-

ing the approach. The

NAWPT subsequently pro-

ceeds with training the

Trading Community which

includes the Shipping

Agents and Brokers. The

trained agents will be the

ones to proceed with the

usage of AW to clear goods

from the ports and hence

Trade Facilitation.

• Cargo Management

Flowchart

The lifeline of AW is on the

technology and automation.

Java has been used to develop

AW. The system gives the op-

portunity to add more modules

to serve the needs of PNGCS

and other stakeholders.

The first phase of implementa-

tion gives the Trading Commu-

nity to use AW and this has been a very

remarkable achievement in PNG. As we

rollout from one port to the next, more

trade operators are getting connected.

And by the end of December 2018 we

will have all ports connected.

The future phases would make other

Stakeholders linked to AW like NAQIA,

PNG Ports, etc. This is the capacity of

AW to establish a coordinated systems

operation with other stakeholders.

To say the least, the following have

been achieved from technology and

automation:

• Installation and Configuration of AW

Prototype Server

• Completion of Reference Tables for

AW

• Electronic loading of XML Manifest

for Shippers

• Electronic loading of XML Bills for

Freight Forwarders

• ICT Assessment for AW

• Realtime Backup Operations

• User Defined Reports

• E-Payment Development, Configura-

tion and Installation

• Web Portal Installation and Devel-

opment

• Portal Installation and Training on

Live and Prototype

• Live Pilot Implementation of Mani-

fest

• E-Payment Enhancement

• Live Pilot Implementation of Decla-

rations

• E-Payment Live implementation

• Improvement of Pilot Site after live

implementation

AW will allow PNGCS to further utilize

the benefits of technology and automa-

tion for improving its business process-

es.

AAAA C H I EV E M ENT SC H I EV E M ENT SC H I EV E M ENT SC H I EV E M ENT S

• Completion of Piloting

• Training of Trade Community

• Live Implementation

• Improved Customs Processes

• Improved Systems Integration Capa-

bility

• Simplification of Clearance Proce-

dures

• Improved System access by the

Trade

• Trained National staff for sustained

AW system maintenance and support

Page 4 Volume 1 , Issue 1

OOOO U T C OM E SU T C OM E SU T C OM E SU T C OM E S

• Business upgrade for Trading Com-munity by investing better communi-

cation services

• Business growth for the Trained Trade Community because of in-

creased volume of transactions.

• Reduction of manifest and declara-tion processing time due to usage of

XML loading.

• Improved Payment methods for the Trading Community which expedites

clearance time from the PNGCS.

• Increased Govt-To-Govt and Govt-To-Business connectivity due to the Web Services capability in AW. The most recent being E-Payment and many more stakeholders showing willing-ness to link with PNGCS including

NAQIA, Ports Operator etc.

• Simplification of Clearance Proce-dures in areas with low trade volumes

like Airports and Post Office.

• Expansion of data availability due to

the outreach of AW to many port

• From the outcomes above, Trade Fa-cilitation is expected to grow and

hence Trade growth in PNG.

plus the rollout to other ports,

the NAWPT has to prepare itself

for future AW system develop-

ment and maintenance. For that

case UNCTAD has in effect pre-

pared the AW Development

training for the NAWPT as per

the project plan. The NAWPT will

attend the training in Septem-

ber /2018 at the UNCTAD Asia

Regional Office in Kuala Lum-

pur, Malaysia. With the accom-

plishment of these training,

PNGCS should have well-trained

National Staff for sustained AW

system maintenance and sup-

port..

So far the knowledge and exper-

tise gained by the NAWPT has

enabled PNGCS to rollout the

AW in Port Moresby, Jackson’s

International Airport, Lae and

Kokopo. Therefore so far we

have achieved in capacity build-

ing by:

• Training NAWPT on AW

Functions

• Training AW IT staff on Data-

base

• Training the Trading Com-

munity

• Developing Training Materi-

al

• Developing How-To-Notes

for all types of users.

In a Broader Picture, Where Are We Today !

T E C H N O L O G Y A N D

A U T O M A T I O N

Asycuda Wor ld Implementat ion Page 5

PNG Ministries, Departments and Agencies (MDAs) will start requesting statistics generated

from AW. The volume of trade data and its details is expected to grow over the years due to the

scale at which AW will be implemented as mentioned in the outcomes. Since the inception of

the AW System was just in 11/2017, the data has started showing its significance. Below is

just a feel of what is expected to come and how it will portray Trade in PNG and hence being

useful for Statistics.

T R A D E S TA T I S T I C S F R O M AW

“Trade Facilitation

is expected to grow

and hence Trade

Growth in PNG”

2nd Floor , NGI Complex Gordon’s Business Centre, P.O. Box 923, Port Moresby ,NCD Papua New Guinea

Papua New Guinea Customs Serv ices

link other services or utilities. PNGCS deci-

sion to have AW opens up a cheaper inter-

face with many Ministries, Departments

and Agencies.

• ChallengesChallengesChallengesChallenges

System Implementations sometimes face un-

foreseen challenges. For PNG, the existing

Internet Service Providers (ISP) do at times

have technical issues that slow down the in-

ternet service. Recent effort by the govern-

ment to improve the network is under way

through Fibre-Optic Cabling and network chal-

lenges will soon be something of the past.

Reliable ISP services will improve trade signifi-

cantly and ultimately will be a boosting factor

on the revenue collection in the country.

• The way forwardThe way forwardThe way forwardThe way forward

Currently PNGCS has put focus on reaching

out to all ports with AW. Hence rollout is the

main activity for the future. Additionally, since

AW has shown flexibility to expand beyond

PNGCS, room has been provided to allow oth-

er Stakeholders to integrate with AW. There-

fore system integration with other government

agencies is another priority and this should

facilitate trade even further for the trading

community. The integrative approach will pave

way for future Single Window initiatives and

AW has that capacity to support it.

In order to deliver on additional outputs that

were not envisioned when the project was

formulated, it would be beneficial if the con-

tingency fund is activated. This will allow the

extension of the project to 2019 and develop-

ment of additional modules will be achieved.

Some of the most recent requests from PNG

Customs includes the development of the

Accounting / Debt Management module and

also the interface with NAQIA.

As mentioned earlier in the outcomes, AW has

opened an opportunity to extend it for further

development and allow more stakeholders to

CH A L L E N GE S AH EA D A N D T H E WAY F ORWA R D

Phone: +675-3127662 Email: nawpt@customs.gov.pg

Business Tagline or Motto

Organization

We’re on the web asycuda.customs.gov.pg

AS YC U DA IM P L E M E N TAT I O N MA P

NCD REGIONNCD REGIONNCD REGIONNCD REGION

Port Moresby

Jackson International Airport

Air Cargo

ISLAND REGIONSISLAND REGIONSISLAND REGIONSISLAND REGIONS

Kokopo

Kimbe

Lihir

Kavieng

Buka

Manus

Daru

NORTHERN REGIONSNORTHERN REGIONSNORTHERN REGIONSNORTHERN REGIONS

Lae

Mt.Hagen

Madang

Vanimor

Wewek

Wutung

SOUTHERN REGIONSSOUTHERN REGIONSSOUTHERN REGIONSSOUTHERN REGIONS

Alotau

Kiunga

Taboubil

Popondetta

A S Y C U D A WA S Y C U D A WA S Y C U D A WA S Y C U D A W O R L DO R L DO R L DO R L D A N DA N DA N DA N D A S Y C U D A + + A S Y C U D A + + A S Y C U D A + + A S Y C U D A + + A R EA R EA R EA R E F U L L YF U L L YF U L L YF U L L Y O P E R A T I O N A LO P E R A T I O N A LO P E R A T I O N A LO P E R A T I O N A L I NI NI NI N T H ET H ET H ET H E CCCC U S T O M SU S T O M SU S T O M SU S T O M S OOOO F F I C E SF F I C E SF F I C E SF F I C E S