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ASTRID SANDOVAL (Major, Ret’d), LL.M., M.A., LL.B. astrid.sandoval5@gmail.com

PROFILE

• Experienced Court Clerk and Registrar, Ontario Superior Court of Justice. • Internationally trained lawyer, legal professional with a Master’s Degree in European

Community Law from Spain, specialized in Criminal law and Criminology from Colombia. • Comprehensive knowledge of the Canadian legal system and its law enforcement practices • Expertise in court procedures and protocol working for the Honorable Ontario Superior Judges • Experienced managin court documents regarding family, criminal, civil, bankrupcy, divisional,

small claims matters,trials, case & setlement conferences • Results-oriented with strong problem-solving and negotiation skills • Highly experienced in leadership, crises management, the practice of law, law enforcement • Retired decorated Major for the National Police of Colombia (20 years’ of police experience)

• Languages: English, Spanish, French Intermediate level • Computer Skills: MS Word, PowerPoint, Excel, Accounting Software, Internet Research

(Ontario Government sotfware such as: FRANK, IFIS, CTRS, WIN) LEGAL AND LAW ENFORCEMENT EXPERIENCE COURT CLERK and REGISTRAR 2014-present Ontario Superior Court of Justice

• Prepare and maintain courtroom files and exhibits, prioritize and plan the court work effectively • Accommodate court priorities according to instructions sometimes work under pressure • Communicate and use interpersonal skills to liaise with tact and diplomacy with judiciary,

counsels and clients. • Knowledge of the functions and rules of the Ontario Superior Court of Justice, relevant

legislation and legal terminology. • Verify and endorse court documents • Technical knowledge to use audio and video equipment. • Supervise court support officers and other judiciary such as reporters during the court

proceedings. COURT SERVICES OFFICER 2014 - Present Ontario Superior Court of Justice

• Supporting the Judiciary before, during, and after court matters • Supporting the Superior court readiness during the court sessions (family, criminal,

civil,Divisional, Small claims) • Maintaining the court decorum supporting the court clients visitors and general public • Assisting different managers in administrative and clerical duties

LEGAL ADVISER 1996–2002 National Police of Colombia, Bogotá, Colombia

• Provided services as a legal adviser and juridical assessor to the Colombian Chief of Police

ASTRID  SANDOVAL     2

• Conducted internal disciplinary, administrative, and criminal investigations • Drafted documents for hearings, trials, military courts, and directors’ meetings • Interpreted and applied complex laws, codes, regulations, ordinances, policies, and guidelines

MAJOR, Ret’d (equivalent to RCMP’s Inspector) 1984–2002 National Police of Colombia, Bogotá, Colombia

• Managed change in a complex environment • Led and managed a multidisciplinary team of police officers and civilian staff • Provided strategic advice to senior officials on the full range of human resources management

issues (i.e., recruitment, training, scheduling, counseling, evaluation, promotion, and termination of police and civilian personnel)

• Designed and implemented communications and operational strategies related to management and service delivery challenges that stemmed from legislative changes

• Accountable for developing policies and procedures to increase operational efficiency and effectiveness

• Assisted in internal investigations related to legal or policy breaches • Cultivated relationships with neighboring jurisdictions and foreign law enforcement

organizations • Expertise in: surveillance, women’s, children’s and youth services, police cadets and

promotions, 9-1-1 (1-1-2) emergency services, special services (i.e., tourism, transit, police escorts, and canine squad), and pensions and benefits and retirement services

OUTREACH AND COMMUNITY ENGAGEMENT EXPERIENCE TOUR GUIDE, Conference Aide Tours, Ottawa, ON 2007–present

• Introduce places of interest to individuals or groups and facilitate discussions • Coordinate pre-arranged accommodation and transportation and ensure appropriate service

delivery PROGRAM COORDINATOR FOR NEW CANADIANS, Volunteers Ottawa, Ottawa, ON 2008

• Recruited volunteers for placements and liaised with internal and external program stakeholders

• Drafted and facilitated presentations and workshops on volunteer opportunities for English as a Second Language (ESL) students, Language Instruction for Newcomers to Canada (LINC) programs, universities, adult high schools, and other organizations in the Ottawa area

CRIME PREVENTION VOLUNTEER, Ottawa Police Service, Ottawa, ON 2003–2004

• Assisted in managing the delivery of Ottawa Police Service Crime Prevention programs at the Somerset Community Centre

PROPERTY MANAGEMENT EXPERIENCE EXECUTIVE ASSISTANT Eastern Ontario Christian Senior Citizen. Ottawa, Ontario 2012-2014

• Supporting the manager in ensuring that the co-op meets its legal obligations • Supporting the manager to maintain full occupancy of the co-op • Supporting the residents seniors 65+ of various income levels • Assisting the manager with volunteer support and co-ordination • Supporting the manager with the administration of the co-op's office

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EXECUTIVE ASSISTANT, Urbanwalk Realty Ltd., Ottawa, ON August 2008–2011

• Assess the risk associated with each application for commercial and/or residential tenancy • Draft leases for commercial and/or residential tenancy, as well as internal documents • Assist with the preparation of financial accounting (i.e., payroll, reconciliation, and basic

accounting) and perform administrative tasks • Manage property projects for the President and provide executive assistance to senior

executives • Represent the organization when negotiating with contractors and tenants

SPECIAL ARTS INSTRUCTOR City of Ottawa, Ottawa, Ontario 2012-present

• Teach Spanish levels 1 & 2 at Hunt Club Community Centre • Manage general administrative tasks during the classes.

EDUCATION AND PROFESSIONAL DESIGNATIONS FOREIGN: COLOMBIA & SPAIN LAW AND LAW ENFORCEMENT

• Master’s in European Community Law (Complutense University of Madrid, Spain, 1998) • Specialized in Criminal Law and Criminology (2001) • Bachelor’s of Law (1996) • Police Officer Certification (Police Academy, Bogotá, Colombia, 1981-2002)

CANADA: LAW- AND LAW ENFORCEMENT-RELATED

• Management for women (Carleton University 2014-2015) • Event Management Certificate (Algonquin College, 2007) Ottawa, ON • Police Foundations Diploma, Intensive Program (Algonquin College, 2006) Ottawa, ON • Law Clerk Program (Algonquin College, 2004-2005) Ottawa, • English as a Second Language (ESL) (for Newcomers) (Algonquin College, 2004) Ottawa