ASSOCIATION FORINFORMATION SYSTEMS

PROCEEDINGS OF THE

AMERICAS CONFERENCEON INFORMATION SYSTEMS

AUGUST 16-18, 1996PHOENIX, ARIZONA USA

EDITOR

Jane M. CareyArizona State University West

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89

CONTENTS(in approximate order of presentation)

Note: Papers with asterisks were not available when the proceedings went to press

ORGANIZATIONAL RESEARCHElectronic CommerceCommerce on the Web: How is it Growing?

Barbara Haley, Traci Carte and Richard T. Watson, University of Georgia 1The Internet as an Innovation

Mary Prescott and Craig Van Slyke, University of South Florida 4World Wide Web Uses for Electronic Commerce: Toward a Classification Scheme

James Cappel, Western Michigan University and Mark Myerscough, University of North Texas 7

User Attitudes and ComputingInteractive Shopping: A Comparison of Retail Formats

Jonathan Palmer and David E. Lynch, University of Oklahoma 10A Criterion Validity Assessment of the Attitude Towards Computers instrument (ATCI)

Teresa Shaft, University of Tulsa and Mark Sharfman, University of Oklahoma 13User Commitment as an Indicator of Information Technology Use

Seokjoong Yoon, San Jose State University 16

Medical Information SystemsAcceptance of Bedside Computer Technology

Thomas Dillon, Western Kentucky University, Dorothea McDowell and Fati Salimian,Salisbury State University and Denise Conklin, Peninsula Regional Medical Center 19

Modeling Information Exchanges among Health Care Organizations: A Baseline Cost StudyKathy Lassila, University of Southern Colorado andRita Cheng, University of Wisconsin-Milwaukee 22

Healthcare Information Systems: Research Themes and Agendas into the 21st CenturyWullianallur Raghupathi, California State University at Chico 25

Knowledge and EducationThe Role of Information Technology in Knowledge Creation for New Product Development

Judy Scott, University of California Irvine 28Does Experience with IT Vendors/Consultants Influence Small Business Computer

Education Requirements?R.C. MacGregor and D.J. Bunker, University of Wollongong 31

Information Technology Support for the Creation and Transfer of Tacit Knowledge in OrganizationsArjan Raven, University of Southern California and

Sabine G. Prasser, University of California at Los Angeles 34

Investment in Information TechnologyThe Impact of Information Technology on Vertical Integration: An Empirical Analysis

Namchul Shin, University of California Irvine 37Allocation of IT Resources: Insights from DEA Analysis

Arun Rai, Ravi Patnayakuni and Nainika Patnayakuni, Southern Illinois University at Carbondale 40Information Technology Investments and Firm Performance

Brian Dos Santos, University of Louisville; Srinivasan Rajagopalan, Raghav Rao andBaik Yang, SUNY Buffalo 43

Current IS and Organizational IssuesThe Role of Electronic Messaging: An Empirical Investigation

Carl J. Case, University of Pittsburgh at Bradford 46The Principles at Work in High Performing Information Systems Organizations

Duane Truex, Ephraim McLean and James Senn, Georgia State University 49Holistic Management of Mega-Packaging Change: The Case of SAP

Tom Davenport, University of Texas at Austin 51 -a

Information Systems PersonnelThe Multidimensional Nature of Organizational Commitment among Information Systems Personnel

Vikram Sethi and David Meinert, Southwest Missouri State University,Ruth C. King, University of Pittsburgh; and Vijay Sethi, Nanyang University 52

The Role and Worldview of Systems Designers: A Multimethod Study of InformationSystems Practitioners in the Public SectorMichael Epstein, University of Saskatchewan 55

Gaps that Matter: The Influence of Convergence in Perspectives on IS Service QualityMani Subramani and John Henderson, Boston University 57

Systems Development IssuesEstablishing Quality Assurance Function in System Development

Haidong Song, University of Southern Queensland andArun Rai, Southern Illinois University at Carbondale 60

Measuring Trust in User-Analyst RelationshipsBrian R. Dobing, University of Manitoba; Norman L. Chervany andDale L. Goodhue, University of Minnesota 63

Using a General Task-Technology Fit Model to Assess Software Maintenance Tool UtilizationMark Dishaw, University of Wisconsin - Oshkosh andDiane M. Strong, Worcester Polytechnic Institute 66

Are Two Heads Better than One (at Reducing Errors in Spreadsheet Development?)Raymond Panko and Richard Halverson, University of Hawaii 69

An Instrument to Assess the Client-Server Architecture in an Organizational SettingMayur Desai and Richard Huff, University of North Texas 71

A Grounded Theory Study of Successful Organizational Integrated CASE Technology ImplementationConstance Knapp, Pace University 74

A Model of Information Resource AcquisitionRobert Heckman and Steve Sawyer, Syracuse University 77

Piracy and SecurityThe Effects of Software Cost, Punishment Probability and Punishment Level on Software Piracy:

An Expected Utility Theory ExperimentA. Graham Peace, Duquesne University and Dennis Galletta, University of Pittsburgh 80

A Preliminary Study of Industry's Use of the InternetCharles H. Mawhinney and Gwynne Larsen, Metropolitan State College of Denver 83

Paths to Softlifting IntentionLaurie L.R. Schatzberg, John D. Schatzberg and Richard A. Reid, University of New Mexico 87

Information Technology, Organization Structure and WorkThe Impact of Information Technologies on Managers' Work:

From the Productivity Paradox to the Icarus Paradox?Alain Pinsonneault and Suzanne Rivard, Ecole des Hautes Etudes Commerciales, Montreal 90

Information Technology, Performance Control and Organizational Structure:Effects on Business Process RedesignAbraham Seidmann and Arun Sundararajan, University of Rochester 93

Information Technology in Organizations: Impact on Structure, People and TasksDianne Lux Wigand, Syracuse University 96

Information Technology and Organization StructureThe Business Impact of Information Technology on the Banking Industry

Christopher P. Holland, University of Manchester, Geoff Lockett,Leeds University Business School, and Ian D. Blackman, Manchester Business School 99

A Framework for the Alignment of IT Architectures with InformationProcessing Requirements of OrganizationsG. Bracchi and C. Francalanci, Politecnico di Milano 102

Overcapacity Prescription: Downsize, Vertically Integrate or Strategically Partner?Kristina Setzekorn, Southern Illinois University at Carbondale 105

Issues in Managing ISLinking TQM, BPR and Empowerment: A Field Study

David Paper, Utah State University 108Teaching and Learning Strategies for Introductory Information Management:

Lessons from Group-Based Classroom ExperiencesYannis A. Pollalis, Syracuse University 111

Implementation Strategies for MIS ChargebacksWilliam Friedman and Michael Grayson, Louisiana Tech University 114

Information Technology: Nature of Impact on and Potential Value to Business OperationsRakesh Neunaha, Southern Illinois University at Carbondale 117

Issues in SoftwareProcess and Context of Software Metrics Deployment

Haidong Song, University of Southern Queensland; Arun Rai andArkalgud Ramaprasad, Southern Illinois University at Carbondale 120

An Experimental Investigation of the Impact of Individual, Program, andOrganizational Characteristics on Software MaintenanceSam Ramanujan, Central Missouri State University 122

Dimensions of Computer-Aided Software Engineering (CASE) TechnologySrinarayan Sharma and Arun Rai, Southern Illinois University at Carbondale 125

Interorganizational Information SystemsCoordination in Marketing Channels: The Effect of Information Systems

Manoj Chandra and Aditya Saharia, University of Illinois at Chicago 128Organizational Factors Influencing the Implementation of EDI

Matthew McGowan, Bradley University and Gregory Madey, Kent State University 131Exploring Middle Ground: Understanding Interorganizational Relationships

Mani Subramani and John Henderson, Boston University 134

Issues in Systems DevelopmentOn Developing a Standard, Abilities-Based Measurement Tool for Task Analysis:

A Preliminary Experiment using Programming TasksJ. Wayne Spence, University of North Texas 137

Framing Effects and the Selection of Information Systems Design AlternativesMichael R. Fish, New York University 140

Impact of Process Management on Systems Development Quality: An Empirical StudyT. Ravichandran and Arun Rai, Southern Illinois University at Carbondale 143

Current and Miscellaneous IssuesSecurity Issues Related to Industry's Use of the Internet

Gwynne Larsen and Charles H. Mawhinney, Metropolitan State College of Denver 146A Snapshot of MIS Researcher Agendas

Kent A. Walstrom and Bill C. Hardgrave, University of Arkansas 149Winning with Mass Customization and Electronic Commerce

C.H. Sophie Lee, University of Massachusetts at Boston, Anitesh Barua andAndrew Whinston, University of Texas at Austin 152

New Ideas for IS Research: The Evolutionary ApproachLouise Soe, California State Polytechnic University, Pomona 155

Impact of Fax Technology on Business ProcessesMihir Parikh and Karen Loch, Georgia State University, andHouston Carr, Auburn University 158

A Framework for Analysis of the Use of the World Wide Web for BusinessRegina Bento and Al Bento, University of Baltimore 161

Applying Focused Ethnography to Problems in Information Systems: A Feasibility StudyLinda Jo Calloway, Pace University 164

TECHNICAL RESEARCHBusiness Process Modeling and WorkflowsAn Extended Object-Oriented Modeling Method for Business Process Reengineering (BPR)

Kazuo Nakatani and Surya Yadav, Texas Tech University 167Improving Business Processes through the Use of the Workflow Reengineering Methodology

Sharon Bitzer, U.S. Navy and Magdi Kamel, Naval Postgraduate School 170A Business Process Model Based on a Comprehensive Content Specification

Akhilesh Bajaj and Sudha Ram, University of Arizona 173

Hypermedia and Object Oriented TechniquesAn Open Hypermedia System Framework for Integrating Information Systems

Chao-min Chiu, Rutgers University and Michael Bieber, New Jersey Institute of Technology 176What Every Information Systems Developer Should Know about Hypertext

Michael Bieber, New Jersey Institute of Technology 179Functional Analysis and Object Oriented Design: A Hybrid Methodology

Peretz Shoval and Fanny Sadan, Ben-Gurion University of the Negev 182Pricing for Market Segmentation in Data Networks

Philipp Afeche and Haim Mendelson, Stanford University 185

ORGANIZATIONAL RESEARCH IN PROGRESSElectronic Data Exchange (EDI)Impact of IS Planning and Training on Involvement and Implementation Success of EDI Systems

C.C. Pegels, H. Raghav Rao, A.F. Salam and K.T. Hwang, SUNY Buffalo;Vijay Sethi, University of Oklahoma 188

User Satisfaction with EDI: An Empirical InvestigationMary C. Jones and Robert C. Beatty, Mississippi State University 191

Management Strategies for Operating Critical Transaction Processing SystemsD. Harrison McKnight, University of Minnesota 194

Data QualityBase Rate Expectations and the Detection of Errors in Data: Direct Experience versus Information

Barbara D. Klein, University of Michigan - Dearborn 197Why is 'Know-Why' Knowledge Useful for Solving Information Quality Problems?

Yang W. Lee, Massachusetts Institute of Technology 200Barriers to Quality IS Utilization

Timo Auer, Tulsa School of Economics and Business Administration 203

Temporal Effects of Information TechnologyTechnology as Folklore: A Study of Change Through New Technology

Steve Sawyer and Richard Southwick, Syracuse University 206Impacts of Information Systems on the Temporal Order of Organizational Work:

An Exploratory StudyHeejin Lee, London School of Economics and Political Science 210

Telecommunications Management and Cost Awareness in Finnish Firms -Some Preliminary FindingsReima Suomi and Pirjo Rosti,Turku School of Economics & Business Administration, Finland 213

New Information Technology and Organizational ControlMeeting the Controls Challenges of New Information Technologies

Barbara J. Bashein, California State University San Marcos;Jane B. Finley, Belmont University, and M. Lynne Markus, Claremont Graduate School 217

The World Wide Web as a Disruptive TechnologyJanis L. Gogan, Bentley College 220

Telecommuting: The Unrealized PotentialJ. Richard McFerron, James Welker and Michael Grote, Indiana University of Pennsylvania 223

Decision Support SystemsUnderstanding Information Systems Auditor Decision Making in an

Information Systems Domain (An Update)*Rodger Jamieson, University of New South Wales

Influence of an Evidence-Based information Tool on Physician BehaviorFrancis Lau, Bruce Fisher and Andrew Penn, University of Alberta 226

Developing Techniques for Managing information Overload in MeetingsPeggy M. Beranek, Catherine M. Beise and Fred Niederman, Georgia State University 229

Organizational LearningUsing Lotus Notes Workflow to Enable Multiple-Loop Collaborative Learning: A Field Test

Bradley C. Wheeler, Indiana University andJi-Tsung Wu, University of Maryland, College Park 232

Knowledge, Communication, and Progressive Use of Information TechnologySusan A. Brown, Indiana University 235

CIS Graduate Programs and EmploymentLynn Koolish, Andersen Consulting and Bijan Mashaw, California State University, Hayward 238

Information Technology Acceptance and UseA Comparison of Voice Mail and Information Retrieval Systems on

Technology Acceptance and Information CharacteristicsGirish H Subramanian and Mehdi Khosrowpour, Perm State University - Harrisburg 241

Role of Computer Self-Efficacy in Predicting User Acceptance and Use of Information TechnologyMun Y. Yi, University of Maryland and Viswanath Venkatesh, University of Minnesota 244

Client-Server Technology Adoption in Organizations: An Innovation Diffusion ApproachAmarnath C. Prakash, Texas Tech University and Brian D. Janz, University of Memphis 247

Cross-Cultural ResearchKnowledge about Information Technology: A Cross Cultural Comparison

Ronald L. Berry, Northeast Louisiana University, Mary C. Jones andRobert Beatty, Mississippi State University 250

Gender Differences in Decision MakingMelesa Altizer, Tarun K. Sen and David P. Tegarden, Virginia Tech 253

Issues in International Information Systems: A Case Study of aNon- U. S. -Based Multinational CorporationKelly S. Fowler and Robert C. Nickerson, San Francisco State University 256

Decision Support and Decision BiasesCountering the Anchoring and Adjustment Bias with Decision Support Systems

Joey F. George and Kevin Duffy, Florida State University 259Overconfidence in What-Lf"Analysis: Active Involvement vs. Imaginability of Outcomes

Fred D. Davis, University of Maryland; Jeffrey E. Kotteman, Salisbury State University,George M. Marakas and Mun Yi, University of Maryland 262

The World Wide Web and Decision Support: Perceptions and the Confirmation BiasSidne G. Ward, University of Missouri - Kansas City andAhmed Shabana, Texas A&M University 265

Software Development, Maintenance and EvaluationAccelerating Software Development Processes: A Contingency Model

Satish Vasudevan, Syracuse University 268How Software Evolves: A Time Series Analysis of Software Change Histories

Sandra Slaughter and Weelin Sim, Carnegie Mellon University 271Evaluating the Acceptability of an Expert System in a Hospital

Bonnie Kaplan, Quinnipiac College and Ralph Morelli, Trinity College 274

Information Technology AdoptionAdoption of Computer-Mediated Communications in the Private, Non-Profit Sector

William J. Ferns, Jr., David S. Birdsell, and Gregg Van Ryzin, CUNY 277Information Technology Adoption Patterns, Debureaucratization and Economic Performance: An Empirical

Study in the Insurance IndustryHossam Galal and Richard L. Nolan, Harvard University 280

Application of a Framework for Information Technology Use and Individual PerformanceRon Thompson, University of Vermont 282

The Information Systems ProfessionThe Nature of Soft Skills of Information Systems Professionals

Damien Joseph, Soon Ang and Hun Tong Tan, Nanyang Technological University 285

The Obligations of Information Systems Professionals: Searching for ConsensusKirk Fiedler, University of South Carolina and Kathy Stewart, Georgia State University 288

The Shaping of Information Systems as a Discipline: An Evolutionary Perspective of the Profiles of ISAcademicians*LuAnn Bean and Maeve Cummings, Pittsburg State University

Strategic Information Technology AlignmentAssessing Strategic IT Alignment in a Transforming Organization

James R. Coakley and Mark K. Fiegener, Oregon State University, and David M. White, IBM 291The Impact of EDI on a Hybrid Governance Structure

Mary R. Lind, North Carolina A&T State University 294Key MIS Issues for the 1 990s: A Content Analysis

Anil Kumar, Prashant Palvia and Suvojit C. Basu, University of Memphis,Paulette S. Alexander, University of North Alabama 297

New Information TechnologiesMultimedia and Its Effect in Persuading

Nathan A. Buchheit and David B. Paradice, Texas A&M University 300Today's Electronic Communication Leaders: A Profile of Fortune 1000 Webmasters

Kirk P. Arnett and Chang Liu, Mississippi State University 303Ethics on the Academic Network: Attitudes and Issues

*Mary Sumner, Southern Illinois University at EdwardsvilleThe Internet as a Research Tool for University Business Faculty

Paulette S. Alexander , T. Morris Jones and Sarah R. Brown,University of North Alabama; Choton Basu, University of Memphis 306

TECHNICAL RESEARCH IN PROGRESSSoftware Development Tools and ProcessDPSS: A Case Tool for Supporting Design Process of Software Designers

Young-Soo Chung and Jong Tae Lee, University of Nebraska - Lincoln 309Evaluating Object-Oriented Case Tools

*Jerry Post, Albert Kagan and Robert KeimThe Impact of Communication Medium on Software Development Performance: A Comparison of face-to-

face and Virtual TeamsHayward Andres, Portland State University 312

Distributed Database SystemsLIOM: A Multidatabase System Based on CORBA

John Cardiff, RTC Tallaght; John Murphy, Pierce Hickey andMark Roantree, Dublin City University; Donal Rogers, RTC Tallaght 315

A Heterogeneous Distributed Database Architecture for UniversityIntegrated Circuit Manufacturing ResearchThomas Lohman, Massachusetts Institute of Technology,Bill Murray, Stanford University and Vijay Kanabar, Boston University 318

Client-Server Multimedia Database Systems DevelopmentJia-Lang Seng, National Cheng-Chi University 321

Decision Making and Its Process in OrganizationsParameters of Information Flow Between Organizational Actors

Ravi Krovi, Akhilesh Chandra, North Carolina A&T State University andB. Rajagopalan, Southern Arkansas University 324

An Artificial Laboratory Environment for Studying Distributed Decision Making ProcessesRavi Krovi, North Carolina A&T State University 327

Experimenting with Virtual Laboratories for Distributed Software development TeamsJohn Nosek and Munir Mandviwalla, Temple University 329

Technology Investment and MarketingTerminal Server Demands in a University Setting

Richard Elnicki and Lawrence A. Nicholson, University of Florida 332Identification and Valuation of Real Options in Technology Investments

Aswath Damodaran, Ajit Kambil and Balaji Padmanabhan, New York University 335A Longitudinal Analysis of Job Skill Trends in the MIS Job Market

Bipin Prabhakar, Chuck Litecky and Kirk Arnett, Mississippi State University 338

RESEARCH MINI-TRACKSAI-based Financial ApplicationsExpert Systems for Securities Analysis

Sanjay Gosain 995A Neural Network Approach for Forecasting Earnings per Share

Wullianallur Raghupathi, California State University, Chico 341A Comparison of Neural Network and Classical Discriminant Analysis in

Anticipating Default among High Yield BondsDavid Ashby and Ned Kumar, Southern Arkansas University 344

Research Experiments and MethodsAn Assessment ofGDSS Methodology

Jerry Fjermestad and S. Roxanne Hiltz, New Jersey Institute of Technology 347Cooperative Efforts in Electronic Contexts: The Relevance of Prior Face-to-Face Interactions

Elena Rocco, University of Trento, Italy 350The Applicability of Role Behavior Training to a Group Decision Support Environment

Chelley Vician, Michigan Technological University and Gerardine DeSanctis, Duke University 353

Adoption and Infusion of TeleworkA Framework for Investigating Impacts of Telemedicine

Paul Jen-Hwa Hu, University of Arizona;Olivia R. Liu Sheng, Hong Kong University of Science and Technology;Chih-Ping Wei, University of Arizona 356

Modeling Intra-Organizational Adoption and Diffusion of TeleworkBonsik Shin, University of Arizona;Kunihiko Higa, Hong Kong University of Science and Technology;Olivia R. Liu Sheng, University of Arizona 359

Database, Performance and Decision-SupportBivariate Perturbations of Fixed Data Sets

Peeter Kirs, University of Texas at El Paso;Krisnamurthy Muralidhar, Florida International University;Kurt Pflughoefl, University of Texas at El Paso 362

Online Analytical Processing (OLAP) Tuning and Performance Issues:A Study Using Microsoft ACCESSJohn Hoxmeier, Colorado State University, Dave Schoch, Sandia National Labs; andSteve Lujan, Andersen Consulting 365

Using Structured Requirements Techniques to Model Database Benchmark WorkloadJia-Lang Seng, National Cheng-Chi University 368

Introducing Network Delays in a Distributed Real-Time Transaction Processing SystemSamir Gupta and Alok R. Chaturvedi, Purdue University 371

Software Process ImprovementResearch Issues in Software Process Improvement:

Qualitative and Quantitative Data Gathering in Empirical Studies*Eugene G. McGuire and Rick Gibson, American University

Improving the Organization's Workforce for Moving into the Next CenturyWilliam E. Hefley, Carnegie Mellon University, Bill Curtis, Carnegie Mellon University andTeraQuest Metrics, Inc. and Sally A. Miller, Carnegie Mellon University 374

Software Process Improvement: Toward a Comprehensive Framework for ResearchSridhar Nerur, Texas A&M University andWullianallur Raghupathi, California State University at Chico 377

Artificial Intelligence-based Applications in Business Decision ProcessesVOTE: Decision Simulation

Stephen Slade, Ravi Arunkundam, and Balaji Padmanabhan, New York University 380Representations of Organization and Management Theories: A Process Modeling Framework

G.M. McGrath, Macquarie University, Australia 383The Evolution of Labor market Discrimination in Duopsony Contests

Gregory Price, North Carolina A&T State University 3 86

Collaboration Technologies: Research ExperimentsThe Effect of Communication Mode and Leadership Mode on Group Decisions

Reza Barkhi, University of Massachusetts at Lowell,Varghese Jacob, The Ohio State University, Leo Pipino, University of MA at Lowell,Hasan Pirkul, University of Texas at Dallas 389

About Participation and Rectitude: Incremental Usage of Knowledge in Group DecisionsPierre A. Balthazard, University of North Carolina at Greensboro 392

The Effects of Group Memory on GSS Idea GenerationJ. Satzinger and Monica Garfield, University of Georgia; andMurli. Nagasundaram, Boise State University 395

Philosophical Foundations of Information SystemsCommon Grounds and Relationships Between Information Technology and Philosophy

Daniel Seni and William Hodges, University of Quebec at Montreal 398Humanness as Colonial Systems

Janna Porra, University of Southern California 401

Adoption and Infusion of TeleworkA Model for Diffusion of Telework

Jerome Yen, V. Sivakumar, Kunihigo Higa andTung X. Bui, Hong Kong University of Science and Technology 404

A Simple Technique for Estimating Savings from the Substitution of Communication for Travel*Larry Press

Database, Performance and Decision-SupportToward the Development of a Cognitive Basis for Semantic Modeling:

Capturing Additional Relationship Types in Conceptual Database DesignV. Ramesh and Glenn J. Browne, University of Maryland 407

The Meta Model of a Database Design SystemJoobin Choobineh, Texas A&M University 410

The Impact of Environmental Factors on EIS Adoption and DiffusionArun Rai, Southern Illinois University and Deepinder Bajwa, Fayetteville State University 413

An Assessment of Database Quality: Design it Right or the Right Design?John Hoxmeier, Colorado State University and David Monarchi, University of Colorado - Boulder 416

Software Process ImprovementChange Management Strategies in Implementing the Capability Maturity Model

in a Medium-Sized Software Organization*Joan Ozello, George Mason University

Using the Software Peer Review Process to Obtain Measurable Pay BackAlan N. Pryor, Texas Instruments and Eugene G. McGuire, The American University 419

Negotiating Requirements: A Social Cognitive Perspective on the System Development ProcessElizabeth Davidson, University of Hawaii At Manoa 422

Artificial Intelligence-based Applications in Business Decision ProcessesEstimating Models with Binary Dependent Variables: A Neural Network Approach

Adam Huarng, Purdue University; William Pracht and Ravi Nath, University of Memphis 425Understandable Database Mining in Imprecise Domains

Lawrence J. Mazlack, University of California, Berkeley 428AI Decision Making Customized for Business and Investment Decisions

*D.H. Phillips

Collaboration Technologies: Quasi-Experimental ResearchCharacteristics of Effective GSS Facilitators

Traci Carte and Monica Garfield, University of Georgia;and Vikki K. Clawson, Bostrom & Associates; Bob Bostrom, University of Georgia 431

The Utility of Group Drawing Support for Systems DevelopmentDavid Jankowski, California State University, San Marcos;Annette Easton and George Easton, San Diego State University 434

Topic Analyzer: Validating the Group Memory of a GSS SessionGlenda Hayes and Robert M. Daniels, Jr., University of South Alabama 437

Philosophical Perspective on Groupware and Organizational LearningInquiring Systems' Validation Approaches as Determinants of the Media Richness

for Technology Supported Group WorkAjaz R. Rana and Murray Turoff, New Jersey institute of Technology;Robert M. Czech, BMC Communications 440

Inquiring OrganizationsJames Courtney, David Croasdell and David Paradice, Texas A&M University 443

The Essence of Groupware: System World View as a Basis for Analysis, Research, and DesignMunir Mandviwalla, Temple University 446

Innovations in Teamwork for Process ImprovementWhere Does Team Building Fit as a Component of Mature Software Development Processes?

Bill Hefley, Carnegie Mellon University 449Coordination of Distributed Teams in Process-Driven Systems Development

*Gene McGuire, American UniversityUsing Team Assignments to Support Process Improvement

Tove Janzon, Q-Labs, Inc. and Bengt Nilsson, Kipling Information Technology, Sweden 452A Team-Based Information Management Framework

Shirley Becker, American University and Amita Goyal, Virginia Commonwealth University 455

Database, Performance and Decision-SupportA Decision Support System for Building ARIMA Models:

Using a Relational Database as a Knowledge BasePeter Chung Chang Luan and Robert St. Louis, Arizona State University 458

Decision Support Systems Differences: Do They Really Matter?Christian Wagner, University of Hong Kong;Zoonky Lee and David Kang, University of Southern California 461

A Conceptual Model of an Adaptive Decision Support System (ADSS)Ta-Tao Chang and Surya Yadav, Texas Tech University 464

Artificial Intelligence-based Application in Business Decision ProcessesThe Fallacy of the 'Base Rate Fallacy' in Human Judgment and Decision Making:

A Cautionary Tale for Designers of Decision Support SystemsNancy Melone and Tim McGuire, University of Oregon 467

Developing Mental Models that Promote Professional DevelopmentRobert Mockler and Dorothy Dologite, City University of New York - Baruch College 470

Intelligent Guidance in Adaptive DSSBijan Fazlollahi, Mihir Parikh, and Rustam Vahidov, Georgia State University 473

Collaboration Technologies: Longitudinal and Field StudiesLotus Notes for Collaborative Coursework: An On-going Experiment

Gail Drake, Ernest Kallman and Mary Ann Robbert, Bentley College 476Electronic Mail as a Rich Medium and Desktop Videoconferencing as a Lean Medium:

A Theoretical Explanation on Paradoxical ResultsYoungiin Yoo and Maryam Alavi, University of Maryland 479

Open Sesame: An Investigation of the Effects of a Group Support System on a Men's Counseling GroupMark W. Huber, Wake Forest University, and John J. Lawless, Jerry E. Gale,Alan R. Dennis and W. Richard Scott, University of Georgia 482

Using GSS and Animation Techniques to Facilitate Organizational Change:Restructuring Processes and Systems at the Amsterdam Municipal Police ForceGert-Jan de Vrede and Henk G. Sol, Delft University of Technology 485

Philosophical Foundations of Information system: Intelligent SystemsThe Feasibility of General-Use Expert Systems: A Philosophy of Language Perspective

Kimberly Cass, Marquette University 488

Coherence Theory of Truth as a Base for Knowledge-Based SystemsHeinz Josef Mufihoff, Technische Universitsat Dresden 491

Beyond Intelligent Systems: Listening to the Ghosts in the MachinesSteven K. Wyman and Ping Zhang, Syracuse University 494

Information Systems Strategy and ImplementationTransforming the Value Chain: The Role of IOS at Japan Airlines

*Akemi Takeoka Chatfield, University of New South Wales andNiels Bjorn-Anderson, Copenhagen Business School

The Impact of Societal Culture on IS Planning and ImplementationMaris G. Martinsons, City University of Hong Kong andD. Lance Revenaugh, American Graduate School of International Management 497

Heterogeneous Database Interoperability: Schema Evolution in Heterogeneous DatabasesSybil: A System for the Incremental Evolution of Distributed, Heterogeneous Database Layers

Roger King and Michael Novak, University of Colorado, Boulder 500A Methodology for Dynamic Schema Evolution in a Heterogeneous Database System

Sudha Ram and Ganesan Shankaranarayan, University of Arizona 503An Object-Oriented Graph Traversal Algorithm for Data Mediation

Lawrence Henschen, Tania Neild and Chris Fernandes, Northwestern University 506

Geographic Information Systems: Developing and Using Geographic Information SystemsSpatial Data Modeling in Geographic Information Systems

Brian Mennecke, East Carolina University and Lawrence West, Florida State University 509New Linkages Between GIS and Combinatorial Optimization

Erik Rolland, University of California, Riverside and Rakesh Gupta, Oklahoma State University 512GIS-Based Economic and Social Cluster Analysis Applied to a Giant City

James B. Pick, University of Redlands 515

Artificial Intelligence-Based Applications in Business Decision Processes: AI Support for StrategicPlanning

Business Strategy Formulation with Expert System SupportDorothy Dologite and Robert Mockler, City University of New York - Baruch College 518

A Neural Network Approach for Predicting Corporate Diversification of Strategy PerformanceSuvojit Basu, Murad Akmanligil, Jim Whitworth andAnil Kumar, The University of Memphis 521

A Knowledge-Based System for Measuring Business - IT AlignmentRaymond Papp and Luvai Motivalla, University of Hartford 524

Philosophical Foundations of Information Systems: Philosophy of Information ScienceIntegrating Positivist and Interpretive Approaches to Information Systems Research: A Lakatosian Model

Anandhi Bharawadj, Emory University 527A Historical Perspective on the Philosophical Foundations of Information Systems

Satya Prakash Saraswat, Bentley College 530The Need for 'Scientific' Information Systems

Frank H. Gregory, City University of Hong Kong 534

Information Systems Strategy and ImplementationInformation Systems Strategic Planning in Practice: A Longitudinal Case Study

Narciso Cerpa, University of New South Wales and June Verner, City University of Hong Kong 537

Strategic Planning of Information Technology in the Chinese Newspaper Industry in Hong KongAda Wong, City University of Hong Kong andD. Lance Revenaugh, American Graduate School of International Management 540

The EMIS (Evolution Model for Information Management Strategy) -An SPIS (Strategic Planning of IS) Methodology as BPR FacilitatorOok Lee, Claremont Graduate School 543

Heterogeneous Database Interoperability: Meta-Model Based Approaches to Heterogeneous DatabasesIdentifying and Inferring Interdatabase Dependencies Using Terminological Representation

A Saoudi, G. Nachouki and H. Briand, IRTN-IRESTE Atlanpole, France 546An Intelligent Agent-Based Architecture for Interoperability among Heterogeneous Medical Databases

V. Ramesh, Gerald C. Canfield, Steve Quirologico andMarcelo Silva, University of Maryland Baltimore County 549

A Meta-Model Based Multi-Data Models Translation Methodology in Interoperable Information SystemsK. Yetognon, C. Nicolle and N. Cullot, Universite de Bourgogne 552

Managerial Understanding as Data Integration TechnologyMichael Wybo and Allen S. Lee, McGill University 555

Geographic Information Systems: Applications for Geographic Information SystemsUsing GIS to Support Marketing and Business Development Efforts by Small Manufacturers

Art Brown and Jan Youtie, Georgia Institute of Technology 558The Role of GIS in Economic Development and Business Decision Support

Kristine Kelly, State University of New York at Albany 560Competing in Space: The Strategic Roles of Geographic Information Systems

Lisa Murphy, Indiana University 563

Managing IS Challenges Resulting from Emerging Technologies and Critical Issues:Managing IS Challenges IThe Future of Application Development

Mark Hensel, University of Texas, Arlington 566Emerging Technologies in the IS 96 Curriculum Model

Kevin Lee Elder, Angelo State Univeristy 569Curricula for Information Systems Undergraduate Education for the Future

James B. Pick, University of Redlands and Karen D. Schenk, North Carolina State University 572

Artificial Intelligence-Based Applications in Business Decision Processes: Knowledge Based SystemsA Knowledge Based System to Assist Teaching in Large Classes

Joshua Fan, Tina Mak, Li-Yen Shue, Claremont Graduate School 575The NuCINS - Expert System for Political Intelligence Analysis

Ook Lee, Claremont Graduate School 579Improving Recruitment and Selection Decision Processes with an Expert System

David Wyatt, Sidney Institute of Technology andRodger Jamieson, University of New South Wales 582

Chinese and American Entrepreneurs: Expert Systems Selected Tests Designed to Predict SuccessRobert Mockler and Dorothy Dologite, City University of New York - Baruch College 585

Collaboration Technologies: Collaboration Tools and MethodsA GSS Tool for Collaborative Cause and Effect Diagramming: Motivation and Design

Anne P. Massey, Indiana University, Daniel Clapper, Western Carolina University andGary Dickson, North Carolina State University 588

From Isolation to Collaboration: A WWW Based Collaborative Review SystemAjaz R. Rana, James Whitescarver, Sudha Godala andFiras Aljellad, New Jersey Institute of Technology 591

Configuration Management in Collaborative WritingHilda Tellioglu, Vienna University of Technology 593

Philosophical Foundations of Information Systems: Knowledge, Skill and PostmodernismToward an Information Systems Paradigmatic Framework,

Deborah Bunker, University of Wollongong andRoy Dean, University of New South Wales 596

Knowledge and SkillA. Chaudhury, University of Massachusetts; D.N. Mallick, Boston College; andH.R. Rao, State University of New York at Buffalo 599

Postmodernism and Information Technology: .Philosophical Perspectives and Pragmatic ImplicationsJohn D. Wells, Texas A&M University 602

Information Systems Strategy and ImplementationBusiness and IT in Harmony: Enablers and Inhibitors to Alignment

Raymond Papp, University of Hartford; Jerry Luftman, Stevens Institute of Technology; andTom Brier, IBM Advanced Business Institute 605

What Can We Learn from the Implementation of the Automated Baggage-HandlingSystem at the Denver International Airport?Ramiro Montealegre, University of Colorado at Boulder 608

Important Issues in Implementing Global NetworksRay Tsai, Cloud State University, Ming-Te Lu, Metropolitan State University,Thomas C. Richards and Mayur Desai, University of North Texas 611

Efficient Consumer Response and Information Technology for the Food Supply Chain"Chris Meijs, Wapeningen Agricultural University

Heterogeneous Database Interoperability: Data Discovery in Heterogeneous DatabasesAn Information Discovery Process for Interoperable Heterogeneous Databases

Andrea Zisman and J. Kramer, Imperial College, London 617A MetaKnowledge Base and a Search Mechanism for Distributed Heterogeneous Databases

Peretz Shoval, Ben-Gurion University;Phillip Ein-Dor, Tel-Aviv University;Ran Giladi, Ben-Gurion University and Israel Spiegler, Tel-Aviv University 620

Using SCOPES for Dynamic Construction of Context in Heterogeneous Information SystemsAris Ouksel and Iqbal Ahmed, University of Illinois, Chicago 623

Advancements in Systems Development Methodologies: Modeling and MethodologiesValidation of the Workflow Analysis Technique 'Trigger Modeling'

Stef Joosten, Georgia State University and Michiel Schipper, University of Twente 626Why Systems Development Fails? An Integration of Soft Thinking into Hard Methodologies

*J. Jaramillo, Metropolitan UniversityManaging Effectiveness Software Development Process: A Systemic Proposal

M. Perez and T. Rojas, Simon Bolivar University 629

Managing IS Challenges Resulting from Emerging Technologies and Critical Issues:Managing IS Challenges IThe Role of Document Management in WorkFlow Management

Zhiping Dong, Abraham Seidmann, Rajiv M. Dewan, University of Rochester 632Factors Affecting Groupware Success: A Case Study

Juha Parnisto, Turku School of Economics and Business Administration, Finland 635Intraweb Information Systems

John Rettenmayer and Ronald L. Berry, Northeast Louisiana University 638Advanced Telecommunications Infrastructure Policies: A Comparative Analysis

Mark Weiser and Kathleen K. Molnar, Oklahoma State University 641

Artificial Intelligence-Based Applications in Business Decision Processes: AI ApplicationsA Genetic Algorithmic Approach for the Multiple Resource General Assignment Problem:

Design and Configuration IssuesLawrence J. Schmitt, Christian Brothers University 644

A Fuzzy Expert System for Managerial Decision Making in Industrial ConstructionV.K. Gupta, University of New Mexico 647

Neural Networks for Target RecognitionVeera Rajaraviverma, North Carolina A&T State University 650

Application of Neural Networks in Voir Dire ProceedingsOjoung Kwon, University of Illinois at Springfield and Alex Paul, University of Notre Dame 653

Information Systems Advances in AsiaMaintaining Centralized Application Systems: The Singapore Experience

Guy G. Gable, Queensland University of Technology andWui-Gee Tan, National University of Singapore 656

CSCW Impact on Multinational Group InteractionsNabil N. Kamel, City University of Hong Kong 659

A Fuzzy Multi-Criteria Decision Model for the Assessment of Projects in Information SystemsRon Chi-Wai Kwok and Jian Ma, City University of Hong Kong 662

Philosophical Foundations of Information Systems: Decisions, Information and KnowledgeDistinguishing Information from Knowledge: The Need for Context Building in Information Systems

Melissa Sue Glynn and Lisa Laskaris, University of Arizona 665Assessing the Contributions of Systems Science to the Development of the

Decision Support System Research SubspecialtiesSean B. Eom, Southeast Missouri State University 668

An Instructional Framework for Classifying Information SystemsLawrence A. West, Florida State University 671

Information VisualizationThe Impact of Information Visualization on Human Problem-Solving

Performance in a Complex Business DomainPing Zhang, Syracuse University 674

How Does the Screen Influence the Visual Design in Database Applications?Laura Tarantino, Universita' Degli Studi Dell' Aquila, Italy 677

Comparison of Analysis Techniques: 3-Dimensional Visualization and RegressionNancy J. Lightner, Susan A.R. Garrod and Alok Chaturvedi, Purdue University 680

Heterogeneous Database Interoperability: GIS, Clinical and Concurrent Heterogeneous DatabasesModeling Spatial and Temporal Semantics in a Large Heterogeneous GIS Database Environment

Sudha Ram and Jinsoo Park, University of Arizona 683Exploitation of Topological Relationships in a Spatial Multidatabase Environment

Tao-Yuan Jen and Patrice Boursier, Donatas Kvedarauskas, Universite Paris Sud, France 686Toward High Performance Clinical Information Systems

Nabil R. Adam, Vijay Atluri and Wen-Syan Li, Rutgers University 689A Model for Concurrent Heterogeneous Databases

Danilo Montesi, University of East Anglia; andJose Felix Costa, Universidade de Ciencias de Lisboa 692

Advancements in Systems Development Methodologies: Novelties and Techniques in SoftwareDevelopment Methodologies

Methodological Approach for Multimedia Information SystemsDevelopment Under Hypertext PerspectiveM. Guevara Matheus, Universidad de Carabobo, Venezuela 695

Integrated CASE Environment for Information Systems Development -State of Art and Future ChallengesRobert Winter, Wilhelms University, Germany 698

Object-Oriented Information Systems Development Methodologies by Means of Reverse EngineeringT. Rojas, Simdn Bolivar University 702

Object Development and Distribution: Object Oriented DistributionDistribution of Object-Oriented Applications in a Client/Server Environment

Sandeep Purao, Georgia State University; Hemant Jain andDerek Nazareth, University of Wisconsin, Milwaukee 705

Distribution of Multimedia ObjectsSeokoo Song and Hemant Jain, University of Wisconsin, Milwaukee 708

Global Information Technology Management: Internet and Global Interface IssuesInternet Use and Issues in Singapore: An Empirical Study

Shailendra C. Palvia, Long Island University andLai Lai Tung, Nanyang Technological University 710

Customization or Standardization? Propositions on International Internet Marketing and CommerceSteven Simon and Patrick Doran, Oklahoma City University 713

Cultural Bases of Interface Acceptance: MethodsDonald Day, University of New South Wales 716

Learning SystemsUsing Machine Learning Techniques to Improve Information Systems Development Methods

Nicolas Prat, University of Paris-Dauphine 719On Evaluating Knowledge Discovery Tools

Donald J. Berndt, University of South Florida 722An Assessment of Theoretical Frameworks for Learning Systems Research

Nancy McQuillen, University of Colorado, Boulder 725

Collaboration Technologies: Collaboration Tools and MethodsIntegrating Group Modeling and Simulation for Process Design

Gert- Jan de Vrede, Delft University of Technology and Doug Vogel, University of Arizona 728

Electronic Enterprise SupportMichael Bieber, Jerry Fjermestad, Hua Hua, Franz Kurfess, Qianhong Liu,Marvin Nakayama, Peter Ng, Richard Scherl, Richard Sweeney, Thomas Terry, Jason Wang andRaymond Yeh, New Jersey Institute of Technology, Fabio Vitali, University of Bologna 731

The Reality of Meetings and Use of Automated Meeting ToolsCarol Pollard, University of Calgary and Stephen Hayne, Arizona State University West 734

Information Systems Advances in AsiaOrganizational Context and IT Application: The Case of China

Haidong Song, University of Southern Queensland 737The State of the Art and Perspective of Information Systems in China

K.W. Kuang, Beijing Information Techonology Instistute; S.Y. Liao andYuan Pu Shao, City University of Hong Kong 740

Development of a New Undergraduate Information Systems CurriculumD.M. Chamberlain, June Verner and Matthew Lee, City University of Hong Kong 743

IS Teaching and Research at the National University of SingaporeK.K. Wei, City University of Hong Kong and National University of Singapore;C.S. Yap, National University of Singapore; J.F. Schleich, City University of Hong Kong 746

Philosophical Foundations of Information Systems: Methodological Issues in IS ResearchIs Relevance Relevant? The History and Effect of the Relevance Measure on IS

Judith Carlisle, Georgia Institute of Technology 749Will Information Systems Continue to Disappoint?

Panagiotis Kanellis and Ray J. Paul, Brunei UniversityA Philosophical Framework for the Validation of Information Systems Concepts

Deepak Khazanchi, Northern Kentucky University 755

Information VisualizationUsing Scientific to Improve Financial Decision Making

Richard B. Dull, Traci J. Hess, Virginia Tech 758Graphical Tools for Regional Analysis of Weak Points in the Sales Network -

An Example of the Automotive IndustryMatthias Schumann and Andreas Schmitt, University of Goettingen 761

Recent Developments in Military Conceptual Model Visualization•Robert Might and Ron Weller

Establishing Grounding in the Discourse of Technical Instruction: World Wide WebDavid Bahn, University of Minnesota 764

Multimedia Training Systems: Multimedia E-R Modeling and Interactive SimulationMERMOTT - A Multimedia Based Tool Supporting the Teaching of Entity

Relationship Modeling within a Framework of Structured System AnalysisPaul Marsden and Lee Staniforth, Manchester Metropolitan University 767

Information Systems Audit Multimedia Simulation*Rodger Jamieson and Andrew Chodkiewicz, University of New South Wales

Advancements in Systems Development Methodologies: Study Cases Related to Improvement SoftwareDevelopment Process

An Experience in the Establishment of a Software Reuse Culture in a Real EnvironmentF. Montecinos, Corporation Andina de Fomento

770

The Role of Real Options in Valuing Information Technology ProjectsJerry Flatto, North Carolina A&T State University 773

The Experience of Joining Two Methodologies in Order to develop SoftwareM. Perez, Simon Bolivar University 776

Object Development and Distribution: Object Oriented ApplicationsObject-Oriented Project Management

Vijay Kanabar and L.J. Appleman, Boston University and John Gorgone, Bentley College 779Reuse and Analogical Reasoning in Object-Oriented Analysis

Gretchen Irwin, Florida State University and David Monarchi, University of Colorado, Boulder 782Enterprise Software Architecture: A Case for Development of Enterprise-Wide Information Systems

Vassilka Kirova, Wilhelm Rossak and Thomas Marlow, New Jersey Institute of Technology 784Society of Objects

Robert M. Czech, BMC Communications and Ajaz R. Rana, New Jersey Institute of Technology 787

Global Information Technology Management: Global Information Technology Management IssuesKey Issues in the Design and Development of Global EIS

Anil Kumar and Prashant Palvia, The University of Memphis 790Emerging Challenges to the Cyber Hegemony of the United States

Sanjay Singh, University of Alabama, Birmingham and Prashant Palvia, University of Memphis 793Headquarters Control over Subsidiary IS Management in Multinational Corporations

Madhu Rao, Indiana University 796

Software Process Improvement: ModelsProcess Reengineering and the Data Flow Diagram (DFD)

Merle P. Martin, California State University, Sacramento 799Modeling the Performance of Software Processes Quantitatively

David M. Raffo, Portland State University 802An Assessment Process for Software Reuse

""Catherine Blake Jaktman, University of Technology

Decision Making Under Time PressureThe study of GSS and Strategic Decision Making: Are We Missing Some Opportunities?

Jerry Fjermestad, New Jersey Institute of Technology andEdward W. Christensen, Montclair State University 805

The Persuasion Effects of Time Pressure and Source Expertise in an Audit Setting:An Elaboration Likelihood ApplicationTerri L. Herron, University of Montana 808

Decision Making Under Time Pressure: An Investigation of Decision Speed andDecision Quality of Computer Supported GroupsC.A.P. Smith, University of Montana and Stephen C. Hayne, Arizona State University West 811

Information Systems Research in a School of Social SciencesInformation Systems as Social Science? The Individual Perspective

Lucas D. Introna and Edgar A. Whitley, London School of Economics 814Studying Information Systems at the Organisational Level: Interpreting Technology

Angeliki Poulymenakou and Tony Cornford, London School of Economics 817Studying the Socio-economic Context of Information Systems

Chrisanthi Avgerou, London School of Economics 820

Philosophical Foundations of Information Systems: Cultural and Human Activities in IS DevelopmentTowards a Compatibility Understanding of the Relationship between Data and

Human Activity in Soft Systems Approaches to Information Systems DevelopmentStephen K. Probert, University of London 823

Cultures' Constraints on Ethical Decision-Making: A Call for an AIS Code of ConductEli B. Cohen, University of Wollongong 826

Future Foundations of Inquiring Systems: Reformed Pragmatism or Spirituality?Kristo Ivanov, Umea University, Sweden 829

Multimedia Training Systems: Multimedia Training/Learning and WWW-Based Distance LearningFrom Virtual Classroom® to Hypermedia Virtual Classroom

Ajaz R. Rana, James Wooster, James Whitescarver andStarr Roxanne Hiltz, New Jersey Institute of Technology 832

Multimedia Training Systems for the Fortune 1000 Companies: Empirical FindingsSun-gi Chun, Alabama State University and J.P. Shim, Mississippi State University 835

A Multimedia Learning Module Approach to Communication Skills Enhancement and AssessmentJack D., Robert G. Insley, and Celina Pinheiro, University of North Texas 838

Decision Making Under Time PressureDecision Making at the APOA Group: A Case Study

Alexei Gostevskikh, Antimony Products of America Corporation 841A Computational Model of Learning with Time Pressure in Dynamic Decision Tasks

Faison P. Gibson, Carnegie Mellon University 844

TECHNOLOGY BRIEFINGS, WORKSHOPS, PANELS,SOFTWARE DEMONSTRATIONS, AND TUTORIALS

Technology BriefingsExperience With Establishing a Multimedia Infrastructure in an University Environment

Milton A. Jenkins, University of Baltimore 848Developing Groupware for the Web

Alan R. Dennis and Sridar K. Pootheri, University of Georgia 851

Teaching/Curriculum/Professional Development WorkshopsTowards improving Quality—A Comparison of MIS Master's Degree Programs in the United States

Rissole Hadidi, University of Illinois-Springfield 854Implementation of a Network Intensive Management Information System Major

Richard A. Halapin, Indiana University of Pennsylvania 857A Framework to Consider CIS Projects by Non-Majors Entering CIS Graduate Programs

Michael V. Doran, University of South Alabama 860A Learning Centered Approach to Education Using Hypermedia and the Internet

Ramu Kannan, Coppin State College and Al Bento, University of Baltimore 863Teaching Normalization Concepts with Abstraction

Roy J. Daigle, University of South Alabama 866Introducing a 'Management Reporting Systems' Course into the IS Curriculum - Lessons from the Field

Ido Millet, Pennsylvania State Erie 869

IS '96: A Report and Panel Discussion on the Joint ACM/AIS/DPMA InformationSystems Curriculum for Four Year Undergraduate Programs,Presenters: Herbert E. Longenecker, Jr., DPMA; David L. Feinstein, DPMA;John T. Gorgone, ACM; Gordon B. Davis, ACM; and J. Daniel Couger, AIS 999

Teaching Workflow ManagementPresenter: Stef M.M. Joosten, Georgia State University 871Using Neural Networks as Non-Linear Statistical TechniquesPresenter: James R. Coakley, Oregon State University 874A Partnership Between the City of Mobile and the University of South Alabama for Implementation of

Strategic Initiatives: An Innovative Just-in-time Method for Learning IS Development While ProvidingCritically Needed Service

Moderator: Herbert E. Longenecker, Jr., University of South Alabama 875Comprehensive Writing Assignments Across the Information Systems Curriculum,Presenters: Herbert E. Longenecker, Jr. and Roy J. Daigle, University of South Alabama 878

Geographic Information Systems in Business for the IS Literate Session 1Moderators: Lisa Murphy, Indiana University and Brian Mennecke, East Carolina UniversityPresenters: Lawrence West. Jr., Florida State University and

Ali Fain, Environmental Systems Research Institute. Inc. 881

Geographic Information System1 in Business for the IS Literate Session 2Presenters: Lisa Murphy, Indiana University and Brian Mennecke, East Carolina University 881

Panel Discussions'Philosophical Foundations of Information Systems: Implications of Philosophy for IS ResearchSession Chair: James F. Courtney, Texas A&M UniversityPanel Discussion: Panelists Richard O. Mason, Southern Methodist University andIan I. Mitroff, University of Southern California

Topical PanelsThe Conference of the FuturePanel Organizer: Munir Mandviwalla, Temple University 883

Real-Time Collaboration on the World Wide Web: Supporting Virtual Teams Across Space and TimePanel Orzanizer: Len Jessup. Indiana University 886

Multimedia Business ApplicationsPanel Organizer: Thomas Ferratt, University of Dayton 889

Designing a CIS Curriculum to Meet Industry Specifications (A Project of the NSF),Panel Organizer: David Feinstein, University of South Alabama 891

Software and Technology DemosVirtual Learning Via the WebSession Chair: Kenneth E. Kendall, Rutgers UniversityWeb-Based Virtual Classroom Discussions and Remote Collaboration

Merrill E. Warkentin, Northeastern University and Lutfus Sayeed, West Virginia University 893

Hypermedia Tools for AnalysisSession Chair: Julie E. Kendall, Rutgers UniversityTopic Analyzer: A GSS Tool for Idea Generation and Idea Analysis

Glenda Hayes and Robert M. Daniels, Jr., University of South Alabama 896Advancing CASE Productivity by Using Natural Language Processing and

Computerized Ontologies: The ACAPULCO SystemAlexander Hars, University of Southern California 898

Systems to Facilitate Problem SolvingSession Chair: Beata Lobert, Texas Christian UniversityVIZ Planner: A User-Centered Information Visualization System for

Middle and High Level Production Planning SupportPing Zhang, Syracuse University 901

Prototype DSS for Asset AllocationBijan Fazlollahi, Mihir A. Parikh and Rustam Vahidov, Georgia State University 903

Software and Technology DemosSession Chair: Glenda Hayes, University of South AlabamaReal-World Video Cases in the MBA Core MIS CourseSusan L. Solomon and Sandy Helland, California State University, Sacramento 905

Innovations in Research and TeachingSession Chair: Merrill Warkentin, Northeastern UniversityTransforming Scholarly Publishing: A Demonstration of Hypermedia Delivery of IS Research

Craig Van Slyke and Rosann Webb Collins, University of South Florida 906SimCoSim - A Simulator of a Simple Computer

David F. Gray, St. Mary's University 909

Tutorials on TechnologyManaging Client-Server Software Development and Maintenance

Scott L. Schneberger, Georgia State University 912Recent DSS Developments: Data Warehouses and OLAP

*Hugh J. Watson, University of GeorgiaWorkflow Management Research Area Overview

Stef Joosten, Georgia State University 914The New DSS: Data Warehouses, OLAP, MDD, and KDD

Paul Gray, Claremont Graduate School and Hugh J. Watson, The University of Georgia 917Developing FUZZY Expert Systems Using Commercially Available Shells

*Vipul Gupta, University of New MexicoMeasuring the Value of Information Systems

William H.DeLone, American University andEphraim R. McLean. Georgia State University 920

A New Direction in Introducing Information Systems:The Personal Productivity with Information Technology Course*Gordon B. Davis and J. David Naumann, University of Minnesota

Academic Uses of the World Wide Web*Dennis W. Viehland, Massey University

Establishing a Web Presence: An Introduction to HTML*Simha Magal, Bowling Green State University

Tutorials on InstructionAdvances in Database Technology

Sasa Dekleva, DePaul University 921Case Method Teaching: Course Design and Classroom Teaching Principles and Practice

*Lynda Applegate, Harvard UniversityBuilding Interactive Tutorials Using Borland Delphi

*David F. Gray, St. Mary's UniversityJava Tutorial

Stephen Slade, New York University 924Designing Collaborative Experiences for the IS Curriculum

Rebecca Berens Koop, Wright State University and Regina Bento, University of Baltimore 926Incorporating Essential Information Systems Skills in the Technical Courses: A Practical Approach toThe Role of IT in Business Education

Maryam Alavi, University of Maryland 929Teaching those Elusive "Soft " Skills

Janet L. Kourik, Webster University 930

PhD Mini Track(Papers listed in alphabetical order by Author's last name)

Chaired by Joseph S. Valacich

The Issues of Routing and Pricing in Multi-Service Class Fiber Optic Networks of the FutureKemal Altinkemer and Indranil Bose, Purdue University 932

Using Object-Oriented Design Complexity Metrics to Predict Maintenance PerformanceRejendra K. Bandi, Georgia State University 935

Federal Information Technology Management: Federal Policies and their Effect on Agency PracticeJohn C. Beachboard, Syracuse University 938

Distributed Work Arrangements: Impacts of Advanced Information Technologies, Work CoordinationMechanisms, and Communication RequirementsFrance Belanger, University of South Florida 941

The Impact of Changing Information Technology on Information Technology ManagementJohn "Skip" Benamati, University of Kentucky 944

A Visual Approach to Information Systems: Representations of the Force andMomentum of Accounting Wealth ChangesRichard B. Dull, Virginia Tech 947

A Contingency Theoretic Examination of General Magic's TelescriptJohn R. Durrett, University of Texas at Austin 950

Knowledge Sharing in IS Development Partnerships: A Theoretical and Empirical InvestigationMichael J. Fish, New York University 953

Organizational Memory Effects on ProductivityMurray E. Jennex, Claremont Graduate School 956

Alignment of Information Systems Strategy with Business StrategyGrover Kearns, Moorehead State University 959

A Multidimensional Data Model for Data Warehousing ApplicationsAnil Kini, Texas A&M University 962

The Effect of Electronic Commerce on the Internationalization of BusinessJaana Kuula, University of Jyvaskyla, Finland 965

A Causal Attribution Approach to Work Exhaustion: The Relationship of Causal Locus,Controllability, and Stability to Job Related Attitudes and Turnover Intentionof the Work Exhausted EmployeeJo Ellen Moore, Indiana University 968

Information Product Evaluation as Asynchronous Communication:An Empirical Study of Digital Documents in the WorkplaceLisa D. Murphy, Indiana University 971

Identification and Validation of Knowledge Structures in Organizational Learning:An Algorithmic Approach to Pattern Matching in Cognitive MapsRobert F. Otondo, Arizona State University 974

An Empirical Evaluation of Context Independent Prompting Tools for Requirements DeterminationMichael B. Rolgich, University of Maryland, Baltimore 977

Technological Frames and End-User ComputingNancy C. Shaw, James S.K. Ang, and Joo Eng Lee-Partidge, National University of Singapore 980

A Comparison of Optimization and Non-Optimization Approaches in IS Business Value ResearchWesley S. Shu, University of Arizona 983

Business Process Design and Organizational Structure:Technological, Operational, and Economic IssuesArun Sundarajan, University of Rochester 986

User-led Initiation of Information Systems Innovations: An Organizational Learning PerspectiveSatish Vasudevan, Syracuse University 989

The Effects of Group Development on the Utilization of Video Channel andDecision Quality of Distributed Decision-Making GroupsYoungjin Yoo, University of Maryland at College Park 992

ErrataThe following page numbers are null: 85, 209, 472, 585, 586, 587, 614, 615, 616, 845