Assistive Technology – Improving Care and Saving

Money

• The changing face of supported housing

• Need for change in Herefordshire

• Our vision – Henffordd Gardens

• Funding the model

• Features

• Questions

The changing face of supported housing

Need for change in Herefordshire

• Outcomes of Fletcher Report (2012) identified

shortfall in quality sheltered housing

• Under supply of housing-based provision for

people with dementia or learning disability

• Growth in people suffering with dementia by

2025, an increase of 67.7%

Need for change in Herefordshire

• Older population increasing higher than the

national average (48% growth in people over 65

by 2025)

• Approximately 76.8% growth in people over 85

by 2025

• A significant change in the way new

developments will need to be funded, which will

have a major influence on developing future

provision

• Promoting Lifetime Homes

Our vision – Henffordd Gardens

Enhanced Living Scheme, utilising

assistive technology to – support life skills,

reablement, lifetime care and independent living

Priorities:

• Providing care and support under one roof

• Preventing deterioration of health conditions

• High quality supported housing

• Avoiding hospitalisation

Our vision – Henffordd Gardens

• Joint allocations policy with the local authority

• Single access point for services

• Accommodation to relieve acute shortage of

hospital beds

• Administrative Hub – for the provision of other

HHL services such as reablement and domiciliary

care

Funding the model

• Worked with Support Solutions who supported

our enhanced rents claim to the Local Authority

• Service Charges & Enhanced Rents covers

concierge (12 hours), communal areas,

proportion of team leader role, care and housing

management

Funding the model

• Service delivered to individual not to the scheme

• Self-funders – meet criteria set out by LA and HHL

• Criteria – Over 55, cognitive impairment, require

minimum 10 hours care & support per week

Henffordd Gardens - Features

• A multi-service delivery point for 30 properties

with Telecare, Telehealth, on-site GP consultancy

facilities, carers, concierge and housing support.

• Multi-use 3 bed accommodation for both hospital

admission prevention and reablement for those

being discharged from hospital.

Henffordd Gardens - Features

• Digital inclusion – free communal information

kiosk with internet access

• Community living – digital noticeboards with

news stories, scheme events, activities, groups,

services, weather, etc.

• Housing services portal – reporting on calls

handled by on-site and off-site services

• OK button for welfare checks

Henffordd Gardens - Features

Tunstall’s MyWorld

Grouped application for residents in an easy-to-use

way for communication (email/messages),

scheduling care visits, booking meals, home

maintenance, finding out about community events,

weather, etc.

Henffordd Gardens - Features

• Health & Social Care access point – facilities

available for GP services, district nurse, social

worker

• Concierge – 8am to 8pm, supported by Assistive

Technology, intensive housing management,

benefit advice, referral to support services,

facilities management

• Café & Bistro – social enterprise eatery

Questions?

Questions?Questions?

Simon Herdsfield, Head of Customer Services

Email: sherdsfield@hhl.org.uk

Tel: 01432-384097