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    Staffing A NewSales

    Force.HRM..Presented By:

    MamtaSharma(B45)

    Archana Kumari(B46)Ujjwal Luthra(B48)Shivansh Sood(B49)

    Shrisak Singh(B50)

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    Introduction:

    Midwest Education is the major supplier of the

    educational materials in the United States.

    The company was started by Henry and MaryDalton in 1985.

    The company develops and provides the books,manuals, videos software and hardware used in thefields of technology education, instructionaldevelopment and business applications.

    Dr. Henry Dalton was an industrial arts teacher andhas done M.B.A.

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    Mary was a software developer who also taughtbusiness seminars.

    Dr. and Mrs Dalton are in semi retirement nowand travel extensively but remain majorshareholders in the business. They personallyhired new CEO Judith Lund.

    The company started with about 50 employeesand now it has grown and has a total of 416employees.

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    Brief About the Case It emphasizes on the staffing of human resourceseffectively and efficiently so that the company sales target

    can be achieved.

    The Vice President for Human Resource..LAWRENCEWILSON and the Vice President of Sales andMarketing..CAROL ALPHONSE came together to get started

    on a better Staffing Plan.

    The managerial function of staffing involves managing theorganization structure through proper andeffective..SELECTION, APPRAISAL, and DEVELPOMENT.

    The company classified their sales people as inside salesand outside sales.The inside sales deal with the order who would activelycall on customers through the telephone or non face-to-facemethods.On the other hand, outside sales would call on the

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    Before the company did not have their own sales team tomove their product but now they wanted to have their ownsales team to move their product.

    The company is also considering external sources for therecruitment of the best human resources, so that they canput right people at the right job and at the right place.

    Many worry that extensive testing could be seen as aninvasion of privacy and would thereby discourage goodcandidates. The company also see realistic job previews(RJPs) providing an opportunity for the candidate toexperience the job and to ask sales people questions.

    The first target coverage of the company is the Kansas

    City.

    The company has made a decision of not providing thephysical office space for the district managers or for salespeople, rather, they will be provided with the necessary

    equipment

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    ecru ng e ec onProcessScreening Applicants:

    It is planning to recruit their sales team throughheadhunting firms (Head-hunters, an informal name for anemployment recruiter, sometimes referred to as executivesearcher) because they have access to the pool of potentialapplicants and are experts in screening applicants.

    Test:It believed that the various test that are generally carriedout these days need to be limited. Sales managers worryabout those who know the right answers to provide on teststhat really dont reflect the candidates true feeling or

    behaviour. Extensive testing could also be seen as aninvasion of privacy and would discourage good candidates.

    Personal Interviews:

    It is one of the critical stage and should be considered as a

    screening and as a selection tool. It is most effective whencandidate is interviewed by several interviewers.

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    Advantages:

    Experienced Employees.

    Advertisements.

    Education Institutions.

    Technology.

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    Disadvantages:

    Expensive.

    Problematic Recruiting.

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    Conclusion:

    The case study is consistent with the challenges

    experienced by many organizations. Theorganization has determined team selling thatwould help increase the sales.It has worked together to overcome the newchallenges and are very confident towards itsstrategies.

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    Thank

    You