assigment information technology
TRANSCRIPT
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1.0 INTRODUCTION
Any business company either big company or small will faced with an aging Information
Technology (IT) systems infrastructure that threatened the company's ability to achieve high
performance in oder to gain a maximum profit in the same time cut as many as possible of
operating cost.
Information technology (IT) is used for storing, protecting, processing, securing, transmitting,
receiving, and retrieving information. In business establishments, it is used predominantly to
solve mathematical and logical problems. Information technology helps in project management
systems as well. Firstly, planning is done, then the data is collected, sorted and processed, and
finally, results are generated. It helps managers, and workers to inquire about a particular
problem, conceive its complexity, and generate new products and services; thereby, improving
their productivity and output.
In other word, Information technology (IT) in TescoSoft Sdn. Bhd must be keep update in
hardware,software and also the employee to smooth a business transactions between Tesco andsuppliers, the interaction between the different branches so that they can exchange business
ideas.
2.0 REQUIRED CHANGE
Hardware
In information technology, hardware is the physical aspect of computers, telecommunications,
and other devices. The term arose as a way to distinguish the "box" and the electronic circuitry
and components of a computer from the program you put in it to make it do things.
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A typical computer (Personal Computer, PC) contains in a desktop or tower case the following
parts:
Motherboard which holds the CPU, main memory and other parts, and has slots for
expansion cards power supply - a case that holds a transformer, voltage control and fan
storage controllers, of IDE, SCSI or other type, that control hard disk , floppy disk, CD-
ROM and other drives; the controllers sit directly on the motherboard (on-board) or on
expansion cards
graphics controller that produces the output for the monitor
the hard disk, floppy disk and other drives for mass storage
interface controllers (parallel, serial, USB, Firewire) to connect the computer to external
peripheral devices such as printers or scanners
All the hardware material above must be in the best condition to ensure work efficiency and
transactions. Little problems occur by the hardware will cause the computer system does not
work at all. So this is very important for our company to pick a high quality computer hardware
but still in a reasonable prices and low cost in maintainance. In the world of business, time is a
money, ever second is a profit, so the efficiency of our IT management in prossecing data is
important. This will related to what hardware we choose. This is a suggestion computer hardware that have a high quality for long term operation.
(1) Name HP Proliant DL 380 G5 ( 8 SAS HDD with each 146GB capacity)
(2) Configuration Xeon processor/ 2.73 GHz/ 8GB RAM
(3) Operating System Windows 7 2013 (R2) server OS
(4) Application ADS( User accounts, group policies), DNS, DHCP, Print Server
(5) Anti Virus kaspersky 2013
(6) Policies Applied - i Prevent accessing control panel
ii Prevent modifying date and time
iii Software Deployment (Ms Office 2013, kaspersky 2013, Win Zip,
Adobe, Google Chrome 2013, JAVA)
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(7) DHCP Range set 192.160.2.10 192.160.2.225
(8) Print Server HP Colour LaserJet 4600n, HP LaserJet 4100n
(9) Canon ir 4570 online printing / direct print
Software
Software refers to the programs the step by step instructions that tell the hardware what to do.
Without software, hardware is useless. Software falls into two general categories system
software and application software.
Software is supposed to make it easier to run our business, but too often it is a source of
frustration and expense. The proper program will help our company to manage cash flow,
analyze sales and improve efficiency while the wrong program can throw our company financial
records into a tailspin that will cost money to recover from. It is important to have a game plan
to select software that will work for our company business without breaking the bank. There are
hundreds of products available and they come in a myriad of configurations and technologies.
Choose a right software can save a lot of money, Since i mentioned that cost is a factor to be
considered when attempting to choose the right business management software, we should
elaborate on that thought. Our Company should consider not only the cost of the initial
installation of the software, but also the cost of its ongoing maintenance. The ongoing licensing
fees of the software must be renewed as well. However, with payment of these last costs, our
company also receive ongoing upgrades to the software itself. A reputable company will provide
our company with an estimate of all of these costs during your initial consultation.
We all know business get rapid speed day by day with the modern system, if our company not
follow this types of system or management system then we can not stay on par with other
company, there is no way for our company business sowe should obey new rules and new
management system for our business. Every day many companies develop new ideas and tips
for the increasing their product sales all over the world there for all business people must be
active and should search new ideas for their business.
http://businessthroughinternet.blogspot.com/search/label/business%20advertising%20systemhttp://businessthroughinternet.blogspot.com/search/label/business%20advertising%20system -
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Due to this all things we need the best management system for our business and the business
management software is the gift of modern technology for us, we can get many benefits from
this software, we learn modern views and grate information about the business with the help of
business management software. I think we know many companies are hiring latest and quality
software every they cost huge money for them, think why they do this all I think we get your
answers. They all changing the way of business with modern technology.
This is some examples of best business software for processing data , mathematics calculation
and protecting our computer security from outside or inside hacker, spam and most importantly it
save cost and easy to operate even a first user.
(1).
Business accounts can be time consuming and difficult. QuickBooks Pro 2013 takes the hassle
out of accounts by providing tutorials and tips on everything from creating invoices to generatingfinancial, tax and sales reports. Basically, you can manage your business like a professional
accountant with no accounting experience required.
(2)
This is the latest and greatest version of the Windows operating system. Simplify day to day
tasks and increase efficiency with improved features for work. What Microsoft Windows 7
http://www.amazon.com/gp/product/B008RA5DIE/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=B008RA5DIE&linkCode=as2&tag=wwwcontechsco-20http://www.amazon.com/gp/product/B002DHLVII/ref=as_li_ss_tl?ie=UTF8&tag=wwwcontechsco-20&linkCode=as2&camp=1789&creative=390957&creativeASIN=B002DHLVIIhttp://www.amazon.com/gp/product/B002DHLVII/ref=as_li_ss_tl?ie=UTF8&tag=wwwcontechsco-20&linkCode=as2&camp=1789&creative=390957&creativeASIN=B002DHLVIIhttp://www.amazon.com/gp/product/B008RA5DIE/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=B008RA5DIE&linkCode=as2&tag=wwwcontechsco-20 -
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Professional with most popular operating system in the world our company gets faster, more
efficient and easier to use from start to finish in processing business datas.
(3)
This new Microsoft Office Project 2013 used to make business report in short time. Reporting
tools are becoming an even more important feature in project management applications, as many
companies drill down further into the details of even well-run projects to see how their budgets
are being spent. Accountability is huge right now, and improved reporting tools can give the best
views of project information and help our company communicate it to management, the
customer, and the rest of team. Project Professional 2013 offers improved reporting tools that
maintain the Office-like experience, making it easier for users of all levels to see and publish
project information in a view that works for them. These tools offer dashboard-like reporting
options.
People
Workers is an important asset in a company whether large or small companies. Labor
management system is very important in determining the success of a company. In this cruel
modern economic trade quality is the main priority so managers must ensure that their employees
keep update there working skill so customer will get a gred A service. Now skilled workers in
the IT and computers very easily get a job than those who are not proficient or do not know
about IT. Our company must always adapt the latest management system in addition to trainingour staff on the new managment system.
If we just upgrade our IT infrastructure in hardware and software, but our worker mind set and
behavior still at old fashion, we will never see a impact of implementation of IT infrastructure.
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Supervisors often get caught up in the management of day-to-day business matters. However, to
achieve full engagement from their team, managers need to be proactive, lead by example,
communicate clearly, and foster a positive working environment. Research study shows that over
55% of employees who express confidence in the managers leadership ability and who are
inspired by the communication with their direct supervisor feel engaged.
We need to help our employees develop the right skills to work efficiently. Pay attention to new
employees and give them more guidance and coaching. Explain their roles and responsibilities in
the team clearly. Demonstrate how their day-to- day tasks impact the organizations goals to help
them feel enthusiastic about their company and their job. Give them immediate feedback and
encouragement to drive improvement. Turn the initial level of enthusiasm into full engagement
by continuously coaching your staff and setting clear goals and development. Fifty-three percentof fully engaged employees say they have learned a lot from their supervisor.
3.0 ANTICIPATED CHALLENGES
Implementation of new information technology systems can be both a daunting and exciting task
for many companies. Most of these new systems promise seamless integration of all the
information flowing through the organization. For most companies, the opportunity to solve the
problem of business integration is very exciting. However, for every story of successfulimplementation of IT systems, there are also horror stories of failed implementation. The
challenge the company faced was how to do this while minimizing business disruption and
ensuring optimal performance from day one by employees in the critical business functions of
purchasing, finance, order fulfillment, manufacturing and facilities management.
Security
Every organizations will face a number of key challenges around security and risk functions
supporting the achievement of business objectives, including business productivity, compliance
and control, risk management and potential damage to the business. Market forces, some of
which include global integration, cyber warfare and technology advancements, also impact
organizations abilities to effectively manage risk and secure valuable assets .
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The three key objectives for addressing challenging security requirements are to prevent, detect
and respond to threats and potentially damaging situations. Accenture offers a breadth of
information security services, organized and delivered in a logical and integrated manner to help
our company meet these objectives and achieve high performance.
Managing todays complex server environments, networks and IT infrastructures is challenging.
Most organizations have tools and disciplines in place to provide basic availability management,
including hardware and software monitoring capabilities. However, your staff may not have the
skills or time to supportand implement notification handling, performance and capacity
management, security management, configuration management and automation. With the
pressure to do more with less, how can you balance the need to drive down costs and also
improve delivery of system administration, information access, remote access and problem andchange management
Applications and services
Middleware
Operating system Security Platform
Computer and network hardware
Picture above shows how a company's network security should be maintained to avoid damage
and loss of important business information. As an example of popular a case when the network
security system is not taken seriously, foe example in 2 June 2011, a group called Lulz Security
claims to have broken into Sonypictures.com and accessed details of a million users,Passwords,
home addresses and other personal information relating to several thousand of the accounts was
released online. It is the third major hack to hit Sony since April when the PlayStation Network
was targeted and the details of 77 million users compromised.
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Little is known about the LulSec group, although they have claimed responsibility for recent
attacks on several websites in the USA - Fox, PBS and XFactor. It is understood to be a separate
organisation from Anonymous, the "hacker collective" which has been linked to a number of
high profile web attacks including several on Sony sites. The latest attack has, once again, raised
questions about the strength of security employed by Sony and other companies holding
sensitive user data. Much of the information taken in the Sony hacks was unencrypted and easily
readable.
It's common for businesses to install security systems to keep their properties safe and to
purchase insurance in the event of a disaster or robbery. Arguably, though, a security system
feature that is of equal importance is one that business owners can implement to protect company
computers from hackers and viruses. Hacking on the whole costs businesses billions of ringgiteach year. But there's more than just money at stake if your business were ever to encounter a
computer hacker.
Operating Costs
Todays key IT business challenge is to do more for less, to find ways to reallocate resources and
budget from routine operating expenses to investments that more directly support strategic
company objectives. For example, IT departments spend 80% of their budgets just to keep their networks up and running. Our company might be facing an IT environment with one workload
per server, labor-intensive provisioning and disparate management tools that are spread over
multiple sites. Mid-sized companies are looking for ways to improve resource utilization and
performance, lower infrastructure complexity and free IT resources to focus on business
priorities.
In contrast to the increasing need for long-term IT planning, many companies typically make IT
purchase decisions based on short-term business requirements and timetables. Although this
strategy may meet the current and near-term needs of the business, over time it results in
disparate systems that are running on many individual servers and that require multiple support
teams. Problem identification is complex, data accessibility is generally limited and integrating
new applications into existing systems seems impossible. The end result is an IT infrastructure
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that has met yesterdays business needs but today is inflexible with high operational and
maintenance costs.
An increased focus on environmental issues by consumers and shareholders means that
businesses cannot afford to overlook environmental concerns in their efforts to generate
increases in operational efficiency. Furthermore, businesses must continually stay abreast of and
adhere to new and changing government and industry compliance standards. It is important that
IT infrastructure respond rapidly to changing business priorities so that it can handle business
growth while meeting the new imperative of environmental responsibility. As demands on your
existing IT infrastructure grow each year, more resources are required to maintain your current
levels of performance. Meanwhile, the Internet and online businesses have driven up the
complexity of todays IT environment. This complexity challenges the ability of companies tostretch their IT budgets, manage their existing IT infrastructures and continue to grow.
Employees
What is an employee?, an employee is a person who works in the service of another person under
an express or implied contract of hire, under which the employer has the right to control the
details of work performance ( Black's Law Dictionary ).
Theres no question that a well -trained staff is fundamental to business success. It provides
employees with the knowledge they need to sell the product and answer customer questions.
Unfortunately, most training is little more than a massive information dump, a teach -them-
everything-so-I-can-check-it-off-my- list approach that leaves employees both bored and
clueless about what really matters.
Rapid advances in technology have transformed the workplace in recent years. Technology has
changed the way we work. The explosion of technology has impacted the way people
communicate and collaborate. Common examples of different tools are wikis, blogs, social
networks, webcasts, webconferencing, collaboration workspaces, online course libraries, and
podcasts.
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After all this latest technology that created by it creator to make our work easier and simple,
what if our TescoSoft Sdn. Bhd employees not welcome themselves to fully learn and accept this
implemtation of new IT infrastructure. That is a bigest challenge that we will faced in the future
to achive a high performance company.
TescoSoft Sdn.Bhd aim to ensure that we have the right people with the right skills to achieve
our business goals. Training and development for employees helps to fill any skills gaps as well
as providing an enriching work environment for our people. Untrained and lack of skill
employees in using our latest IT could be disaster for our company. Untrained or poorly trainedemployees cost significantly more to support than well-trained employees do. Training affects
employee retention and is a valuable commodity that, if viewed as an investment rather than as
an expense, can produce high returns. Training is organisational effort aimed at helpingemployees to acquire the basic skills required for the efficient execution of the functions for
which they are hired. Development, on the other hand, deals with activities undertaken to expose
employees to perform additional duties and assume positions of importance in the organisational.
Training and development are often initiated for an employee or a group of employees in order
to:
1.
Relevantly remain in business.2. Create a pool of readily available and adequate replacements for personnel who may
leave or move up in the organisation.
3. Enhance the companys ability to adopt and use advances in technology because of a
sufficiently knowledgeable staff.
4. Build a more efficient, effective and highly motivated team, which enhances the
companys competitive position and improves employee morale.
5. Ensure adequate human resources for expansion into new programs.
6. Pilot or test the operation of a new performance management system.
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4.0 OBTAINING SOLUTIONS
The aim of every business set-up is to maximise productivity, which is why efficient business
management becomes important. Although, the purpose of having a management theory is to
drive an organisational workforce in achieving a certain goal, however, it does not necessarily
result in people becoming more productive towards that goal.
Every business practitioners must set in their mind that every problem has a solution to solved it.
In the world today, businesses are constantly under pressure overcoming challenges of varying
weights. Sometimes businesses need to increase sales within the distribution channel, and other
times the problem isnt as clear . So we must faced all the challege to achive our company target
goal every month and years.
Improve Security
Ever company knows they need to ensure that the company is covered in the event of data loss or
malicious attack, but it is often put off and not given the attention it deserves. We must
understand that computer security is often pushed to the bottom of the to do list, especially as the
responsibility is often appointed to someone who is by no means an expert in the field. Even if
systems and procedures are in place they are regularly neglected as they often require too much
time to carry out or the reminders about updates pop-up at inconvenient times and simply
become a nuisance.
That's why at we must provide solutions that keep your data and computer systems safe with as
little input from ours employees as possible. Our`s company data can be automatically backed up
and the anti-virus and firewall software can keep itself up-to-date, prevent any intrusions and
block viruses without having to interrupt what you're doing with status updates. We believe that
security systems should manage our`s company security while remaining barely noticeable. We
must make sure that our security solutions are tailored to ous company existing IT equipment
and security requirements.
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To make sure of company datas in a good hand, all employee should be taught a basic, about
computer security so they can do something usefull, in case of emergency. This is some
examples of some aspect that our company often dealing with and basic explanation how to
solve it, to secure our company datas.
i. Antivirus
Antivirus software is used to detect and remove malignant programmes on our company PC or
mobile device, as well as providing protection against threats. Whilst most people are aware that
antivirus protects against computer viruses, it should also counteract many other threats
including spyware, trojan horses and worms. Antivirus can be free or a paid-for programme and
many free programmes operate just as well as premium ones, although a reputable and up-to-date
system should always be used. Antivirus can, however, slow down systems and impair
performance, so careful research should be conducted into the best antivirus for our needs. This
software need to keep update to ensure it perforamnce to against new virus, so that TescoSoft
Sdn. Bhd computer always in top condition to make a profit.
ii. Backup files
A backup is a copy of one or more files that can be used in case the original files become
irreparably damaged or unusable. As hard drives can fail or become corrupted over a period of
time for a number of different reasons, it is recommend that users back up any files that they
don't want to risk losing. Backups are usually stored on external hard drives, USB sticks or
CDs/DVDs. As well as backing up your files, Windows and Macs can automatically backup your
entire system in case of serious failure, and offer system restore points that allow a 'roll back'
feature in case of viruses or programme corruption. Users should still make their own separate
backups of their files. This knowledge should be taught to all our employee so they can backup
any important fail while waiting for technician to arrive.
iii. Data Management
Data management is the way in which computer data is handled and managed, and incorporates
everyone from individuals right up to very large organisations. Whereas individual users will
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find that regular back-ups and up-to-date security and virus protection will usually be enough to
protect their data, larger organisations may need to take larger steps to make sure that their data
is safe and secure as well as accessible to employees. They may also need to consider the
legalities of the data that they have stored, particularly with regards to personal information
collected from websites, forms, questionnaires or other sources.
Reduce an operating costs
Small changes to reduce expenses and improve profitability can help prevent more painful cuts
later on. Doing more with less on one hand, our company seeks growth. On the other, the
demand to reduce costs never goes away. We had better find a way to do both, simultaneously.
Of course, developing a cost-reduction strategy that maximizes efficiency without compromising
growth potential is a tricky proposition. Our company have to resist pressure to make
indiscriminate cuts or slash headcount across the board. Our company job is to trim the fat not
cut into the bone. Our company need to identify core competencies where efficiency can be
improved, trim and consolidate non-core functions, and reinvest the savings in critical business
assets.
Cutting costs is arguably the quickest and easiest way to improve the profitability of our
company business. Introducing a cost-control system can bring immediate savings and ensurethat you remain competitive in the longer term. How to reduce operating cost like electricity
bills, water bills and other things that should be maintaining and service every weeks or months
for example maintaining computer hardware and software and other unexpected cost.
To reduce opperating cost we should identifying our major cost centres. These may be
purchasing, production, sales and marketing, finance and administration. Assess our profit and
loss statement for the last six months and rank all our company expenses from highest to lowest
then start working way down, identifying areas where we could save costs. Focus on applyingcost- saving tactics in areas where youll see the most reward, for example:
Can our company save on wages by outsourcing some work, or employing someone on a
part-time basis rather than full-time
If insurance costs are high, try searching for a new, cheaper supplier.
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Other costs such as long-term fixed rate business loans or fixed price contracts for raw
materials are hard to control in the short term. However, make a note of when these are
up for renewal and plan to tender out to suppliers.
After all cost had been taken, record our actual costs and compare them with the amount
allocated in our company budget. Try to work out why there is a discrepancy between what we
planned to spend and what you actually spend. The larger the cost overrun, the more scope there
should be for savings.
Actual costs that are higher than our company budgeted costs usually indicate room to reduce
costs. Lower costs may indicate good management, but might also reflect a drop in quality or
potential problems. A spreadsheet is an easy way to record and compare costs on a regular basis,
such as monthly.
Periodically review what our company doing and we youre doing it. Benchmarking our
company business against other similar businesses may show that your performance is sub-
standard. For example, we wastage levels might be higher than the industry average. This is an
opportunity to implement cost-saving solutions and to set goals.
Training and development employees
The challenges associated with the changing nature of work and the workplace environment are
as real for all employees. Rapid change requires a skilled, knowledgeable workforce with
employees who are adaptive, flexible, and focused on the future. Tecsosoft Sdn.Bhd, is
responsible to develop our staff in using the latest technology that available in our company
office. The Philosophy of Human Resources Management states that you can "Encourage growth
and career development of employees by coaching, and by helping employees achieve their
personal goals and beyond [you can develop] human resources by providing adequate training
encouragement of staff development, and opportunities for growth."
Tescosoft Sdn.Bhd companies should provide some sort of introductory training or orientation
for most of our new employees. It may take the form of an older employee assigned to show the
new employee a good work skill. Many organizations, especially in government and academia,
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have created new employee training that is designed, exclusively or primarily, to provide
mandated safety familiarization. Yet some companies in highly competitive industries recognize
the value in New Employee Orientation (NEO) that goes much farther. They require several
weeks or even months of training to familiarize every new employee with the company, its
products, its culture and policies, even its competition. Training new employees will make them
more productive. They will feel better about themselves and the job. They will stick around
longer.
5.0 CONCLUSION
With the increasing need to maximise profit in this organisations, managers, executives and
employees should look for ways to improve our company bottom line. One method is to engagelatest IT Infrastructures tools that will allow our employees to analyse their data for decision
support. Success of implementation IT Infrastructure can be measured when the client and our
customer increase and gain a maximum profit from the daily business. The implementation of
the new technology along with the best software and hardware, followed by our best employee
management in our company is important to insure our company will achive a big success.
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Sean Donnelly(2011) 12 ways to reduce Costs in Business
http://www.mentors.ie/blog/12-ways-to-reduce-costs
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