asp bm 2010-12 outline
TRANSCRIPT
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Session-3
Case: Cunard Line Ltd: Managing Integrated Marketing Communications
Two groups present and then open discussion
Session-4
Marketing objectives
Profit, sales, market share objectives, and communication objectives
Setting the budget
Read: Ad spending: Maintaining Market
Getting the most out of advertising and promotion
Session-5
Case: Atlas Honda Limited (AHL): Communication Plan for 1993
Two groups present and then open discussion
Discussion Questions:
What factors should AHL management consider in developing themarketing communication plan?
Who are our customers? How do they go about buying a motorbike? (Use the assigned readingto develop a model)
What marketing communication plan would you recommend? Why?Read: Profiling the Decision-Maker (Copies are in the course packet)
Session-6
How Advertising Works?
Read:
1. How Advertising Works: A Planning Model2. Communication Objectives (Chapter-4)
Be prepared to discuss the readings in class. For reading#, 1 bring examples of minimum 4 print ads those youfeel represent each of the quadrants. All the groups haveto make a brief presentation of four minutes each.
Session-7
Library work and preparation of Project proposals followed by discussion
Session-8
Interim Presentation of the Projects. Each groupis expected to make a 6 minute presentation
followed by a brief 3 minutes of discussion on same.
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Session-9
Positioning
Discussion on TVCs and/or Print Ads on Positioning.
Read: Optimal Marketing
Session-10
Determining ad effectiveness and budget allocation, Public Relations
Read: Public Relations, Publicity, and Corporate Advertising.
: Public relations comes of age
Case: Bioquest
Session-11
Case: Chevron/Heineken
Session-12
Creative Execution Tactics: Brand Awarenessand Low-Involvement PersuasionComparative Advertising
Case: Total CerealRead: Relevant portion from text book
Session- 13, 14, 15
Four sessions by a visiting faculty on media buying,corporate brand building using advertising, databasemarketing, and rural communication
Session-16
Sales Promotion; types of consumer and tradepromotion
Case: Chesebrough-Ponds Inc.: Vaseline Petroleum Jelly
Read: Merchandise to maximize communication
: Better marketing at the point of purchase
: Sales promotion: The emerging alternatives to brand building
Discussion Questions:
What lessons can be learned from the recent history of the brand?
How can Porter achieve the 1978 profit target?
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What are your recommendations for consumer and trade promotion, and advertising?
Session 17
Case: Hartman/ ITC
Session-18
Social Networking Sites-1
Case: My Space
Read: Is Myspace.com your space?
Session-19
Social Networking Sites-2
Session-20
Final project presentation (Each Group to Make 10 minutes Presentation followed by 5 minutesfor questions and answers)
A course pack and a text book will be prescribed for the course
Evaluation/Grading Policy
Exercises/ Games: 10 %
Case Presentations and Written case analysis : 15 %
Group Project presentation (Interim): 10 %Group Project Submission: 20 %
Individual Project: 20 %
End term exam: 25 %
There will be two projects. One will be an individual project and the other one a group project.
Do original writing and Please take special care while referencing as each and every report will
be put through the ephorus software to check possible plagiarism.
Project-1: Individual project
Please select and send me a para on any communication dilemma/ problem faced by a company.
Then work on it. I will guide you individually on this.
Ex- The communication challenges of Reliance retail in its Reliance Fresh venture. It has to
work on different fronts such as to woo consumers to its stores, to fight the negative sentiments
amongst various pressure groups, managing PR with the respective state governments. Though
the advertising of its brand can bring more customers to its stores, it generates resentment
amongst the owners of small kirana (mom & pop stores) stores selling fruits and vegetables.
Kirana store owners are not target audience of the advertising but they work against the interest
of the stores once the message gets transmitted to them. So how to exactly moderate this?
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Ex- The communication challenges of an organization like Arvinda Eye Hospital. They are
grappling with the issue of adopting aggressive marketing strategies and increasing their sales
though it is not a typical commercial organization
Ex- How do certain brands like Pierre Cardin manage their integrated marketing communication
which runs round the clock sales promotion campaign in many developed markets? There is lotsof pressure from its brand management team to strengthen the brands and reduce the sales
promotion.
Work on this as we progress. We will be discussing individually about the development of this
component.
Project 2: Group Project (Group size should not be more than 2 in any case)
Stage-1
Proposal to be prepared after library work and presented in the class which will be
evaluated
This is a group assignment. This should be based on a form of communication such as blogging,
radio advertising, television advertising, outdoor advertising, sales promotion, trade promotion,
retail communication, social networking sites, internet advertising, viral marketing, word of
mouth marketing, database marketing, personal selling to name a few. Please follow the
following guidelines to prepare the outline of your report. I do not expect you to make an
exhaustive write-up at this initial stage but certainly hope that you can prepare a 2-3 page write-
up. Please submit your write-ups (2-3 pages) at least 12 hours before your presentations. Yourproposal should include the following points but you are free to make it broad-based.
Who are the users of this particular form of communication? Any profile of the
marketers or firms using this form of communication.
The birth of evolution of this form of communication
Who are the target segments?
Why this form of communication is employed?
Any specific conditions when this form of communication is more effective?
What are the marketing objectives and the communication objectives? How and to
what extent these objectives are achieved by employing this form of
communication?
For example- If you take blogging for your assignment, write on each of the above six points as
well as provide example of one or more firm(s) employing blogging. Write on the first five
points taking the selected firm and industry as the context.
Project 2
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Stage-2
Submission of the final report and presentation. Please note that the following points may
guide you in the preparation of your final report.
1. You must discuss the concepts and frameworks to explain various phenomena germane toyour form of communication.
For example- you can discuss AIDA, FCB frameworks to explain information processing in
mobile advertising.
2. How Global/ Local is this form of communication? Both may be present and in varying
degrees. So please explain the reason behind this.
3. Effectiveness of this form of communication and how it is measured? This can be known
from some literature review and please suggest if it can be measured in a new way. For
example- you can suggest experimental designs to measure the effectiveness of TVcommercials and so on.
4. Do include the revenue model followed by the companies employing this form of
communication. The models may vary with companies and products. Try to capture this aspect.
5. If possible, try to have data on A & P budget of some companies employing a particular form
of communication predominantly.
6. Study the compatibility between the various forms of communication adopted. For example-
if you have taken sports sponsorship, please study its compatibility with online communication,
TVCs, print ads etc.
P.S. - For people, interested in modeling and more quantitative stuff, I will be discussing some
accepted models in various aspects like advertising budget allocation decision and sales
promotion tools in my office chamber. Interested groups can take project on these and make
interim and final presentation on their chosen field of study using these models. However, this
will be optional for people who will be keen on it. The modeling portion will mostly dwell on
the following topics.
Regression Analysis applied to Sales Promotion (Panel Data Versus Aggregate Data etc.)
Time Series Analysis applied to Sales Promotion ( ARIMA Models etc)
Measurement of Trade Deal Effectiveness (Blattberg-Levin Model. PROMOTER,
Baseline Methods versus Consumer Models)
This course plan is designed by Professor Debasis Pradhan of XLRI, India. The support of a battery of international
professors, particularly Prasad Naik of Univ. of California at Davis and Ehsan Ul Haque of LUMS are gratefully
acknowledged.