asa-2015-annual-report
TRANSCRIPT
THINKING OUTSIDE THE LINES
2015 Annual Report
TABLE OF CONTENTS2 About Us
4 Giving Underprivileged Students a Leg Up on College Planning and Financial Literacy 6 Reimagining Financial Education for Families
8 Mentoring Students and Grads for a Financially Stable Adult Life
10 Setting the Bar in Student Loan Service
12 Caring About the Community 14 Financials
17 Leadership
18 Partners
American Student Assistance ● 2015 Annual Report 1
Letter from the Presidents
A college degree is the single most important factor in realizing
the financial and social mobility that enable the American
Dream. Bachelor’s degree holders earn twice that of those with
only a high school diploma. College graduates generally enjoy
better health, participate more in civic duties and rely less on
government-funded services. With economists predicting that
65% of American jobs will require at least some postsecondary
education and training by 2020, and our economic prosperity
increasingly dependent on global competition, the United States
needs an educated workforce more than ever.
Yet increases in the costs of higher education, the confusing
options for meeting those higher costs, the lack of financial
acumen among student loan borrowers, and stagnant wages
have created barrier lines around higher education more and
more people need help crossing. American Student Assistance®
(ASA) and our SALT® program help people cross these lines
every day.
College costs and the loans undertaken to pay them are
negating the financial and social benefits of a college degree
and slowing our economic recovery by burdening America’s
mainstream population with excessive indebtedness. Against
a backdrop of seven years of stagnant wages, today 43 million
Americans carry student loan debt, which totals $1.3 trillion…
more than the total of all credit card debt in America. Research
shows that student loan debt loads cause Millennials to delay
getting married, starting a family, buying a home, and starting a
business. Gen Xers struggle to simultaneously afford a middle-
class life, pay off their own student loans, put their children
through college and save for retirement. As well, a rising
number of Baby Boomers are entering their golden years still
paying off their own college costs, or their children’s, or both. In
combination, these factors not only demoralize the millions of
people they affect directly, but they also hold back the middle
class from the upward trajectory that makes America great.
ASA© and our SALT program exist for one purpose: to eliminate
college financing as a barrier to education and long-term
financial success, so that every student realizes the full potential
of their dreams. We equalize the opportunity for people in all
walks of life across our country, to access higher learning by
providing the tools and counseling needed to be successful
consumers of education. We think outside the lines, so we can
guide people across them and help people become successful
consumers of all life has to offer.
We invite you to journey through the lines and stories drawn on
the following pages, and join us in breaking down the barriers
to education and money know-how for life.
Paul CombePresident and CEO,American Student Assistance
John ZurickPresident, SALT
Executive Vice President,American Student Assistance
American Student Assistance ● 2015 Annual Report2
Now in its 60th year, the national not-for-profit American Student Assistance demystifies the college financing
process by providing information, education, and individualized advice for the advancement of dreams.
ABOUT US
69% of student loan borrowers either don’t recall receiving any formal financial
education on budgeting while in college or say they did not receive this training.**
Knowing what they know now about their debts, 54% of student loan borrowers say
they may have made different college choices if they had it to do over.**
Americans owe $1.3 trillion
in student loans—and counting.*
Pre-college Counselingand Financial Advice Compelling Digital Content
Financial Literacy Curriculum
NATIONAL SCOPE FINANCIAL
EDUCATION
DO-OVER
THE NEED
OUR SALT SERVICES
SALT’S IMPACT
SALT partners with 300 higher education institutions and
nonprofits to make our service available to 3.5 million students and
alumni, free of charge to our end users.
BROAD REACH LEARNINGS
After completing the SALT Course on student loan repayment, members
increased their understanding of loan repayment options by 96%.
SALT school partners give us a 93% customer satisfaction rate.
PARTNERSHIPS
43MILLION
THE MARKET’S BROADEST CONTINUUM OF FINANCIAL EDUCATION AND DEBT MANAGEMENT SERVICES, FROM K-12 THROUGH RETIREMENT.
American Student Assistance ● 2015 Annual Report 3
55% of student loan borrowers are delaying purchasing homes,
with ripple effects on the national economy.**
64% of student loan borrowers say their education debt impacts their willingness to
donate to their alma mater, and 62% report it hinders their
ability to do so.**62% of student loan borrowers
have put off saving for retirement or other investments.**
Peer-to-Peer Empowerment
Social Media Engagement One-to-One Loan Counseling
Delinquent borrowers who engage with SALT counselors are three times more
likely to resolve their delinquency.
NO SAVINGSLIFE DELAYED
GIVE BACK
TURNED AROUND
**Life Delayed, The Impact of Student Debt on the Daily Lives of Young Americans, 2015 American Student Assistance*Federal Reserve Bank of New York, December 2015
3x71% of SALT members
who used our Repayment Navigator raised their financial knowledge
and confidence, and improved their loan payment plan.
GET IT RIGHT
SALT’s live student loan counseling receives a
98% customer satisfaction rate from borrowers.
ONE-ON-ONE
THE MARKET’S BROADEST CONTINUUM OF FINANCIAL EDUCATION AND DEBT MANAGEMENT SERVICES, FROM K-12 THROUGH RETIREMENT.
American Student Assistance ● 2015 Annual Report4
GIVING UNDERPRIVILEGED FAMILIES A LEG UP ON COLLEGE PLANNING AND FINANCIAL LITERACY
Created in 1984, American Student Assistance’s
College Planning Centers and middle/high school
school programs have helped over a half-million
students and families successfully navigate the
process of preparing for and financing a college
education. In 2015, 80% of the incoming higher
education students served by our College Planning
Services went on to enroll in postsecondary
education.
Realizing the Centers’ locations are out of reach for
many Massachusetts residents in need, last year we
expanded our delivery model to bring our services
directly to the low-income and first generation
students who need them most.
With generous financial support from Experian and Eastern Bank, we launched the first phase of SALT Live, a mobile version of our College Planning Services team that travels to underserved communities across Massachusetts.
American Student Assistance ● 2015 Annual Report 5
“When I first came to the ASA Brockton College Planning
Center, I had just graduated from high school. My family
was homeless and we lived in a homeless shelter. I never
thought college would be a path that I would be able to take.
Through determination and support, the CPC helped me not
only to believe in myself but my future as well. Now, I have
successfully finished my first year of community college
with a 3.5 GPA and have been accepted into the Biomedical
Engineering program at one of the best public 4-year
colleges in the country.” Youri Themelan, CPC Client
We broadened our digital college planning tools and lessons, bringing the deep knowledge and expertise of our counselors to a wider national scale than in-person counseling can do alone.
We joined with State Street Bank, MassMutual, the Boys & Girls Clubs and The Ford Family Foundation to deliver financial education training to students where they live, work and study, from Boston all the way to the Pacific Northwest.
American Student Assistance ● 2015 Annual Report6
REIMAGINING FINANCIAL EDUCATION FOR FAMILIES
SALT Central is our online community where users can ask questions of our experts or engage with peers on topics as wide-ranging as student loan repayment, saving money on textbooks, and finding that first apartment.
SALT has reinvented how students attain the financial
skills needed to make one of the largest purchases of their
lives, and how they carry those skills forward throughout
adulthood. Study after study shows traditional financial
education programs often fall short in producing long-
lasting changes in money management behaviors. SALT
turns financial education instead into a lifelong, hands-on
learning experience for our community of users.
At the heart of this revolution is SALT’s digital platform,
saltmoney.org. In 2015, we further evolved saltmoney.
org by putting increased content control into the hands of
our users.
Our actions have produced results. Last year, we
recorded more than 2 million member interactions.
And when we engage members, they learn:
• 68% of SALT users who took our credit card
lesson say our tools give them hope they can
get a handle on credit card debt.
• 83% of SALT members who used our Know
What You Owe tool agree that we make them
think about how borrowing/debt may impact
their future financial health.
• 96% increase in the number of users who
understand what percentage of after-tax
income a student loan payment should be.
American Student Assistance ● 2015 Annual Report 7
“The saltmoney website’s essay advice helped me win a $1,000 scholarship, and its Repayment Navigator tool has given me—and my family—an idea of what I’m going to owe.”
Josie Girona, Plymouth State University student
Our SALT Courses personal finance curriculum was redesigned to become more engaging and intuitive.
On saltmoney.org, enhanced responsive web design provides an optimal viewing and interactive experience across a wider range of devices.
American Student Assistance ● 2015 Annual Report8
The higher education community knows it’s not enough to give
students an academic education these days; they need a financial
education as well. With more students and families taking on
education debt than ever before, higher education institutions
are stepping up to create the “whole student”—one who is
well-rounded in both book smarts and financial know-how.
At SALT, we know the path to financial stability in college and
beyond starts with knowing your money—and the earlier you
start, the better. That’s why we partner with college campuses
nationwide to get students financially savvy while they’re
in school.
MENTORING STUDENTS AND GRADS FOR A FINANCIALLY STABLE ADULT LIFE
In our Fiscal Year 2015, 169 higher education institutions participated in the first annual SALT-sponsored “Know Your Money Day” and “Money Smart Mondays,” competing to host the most creative on-campus event, as well as generate the most SALT activations and engagements.
American Student Assistance ● 2015 Annual Report 9
“Knowing that SALT is backing me up is a great feeling.
I feel very supported and a lot less anxious about where
I’m going with my life. I feel that SALT will have the tools
and tips for whatever comes up in the future and for
what I’m dealing with as far as bills, loans, job search and
internships. It’s a good feeling having somebody there to
support me through this transition in life.”
Mackenna Murtaugh, Rivier University student
Financial Aid
enrollment
admissions
housing
student center
student life
alumni
student affairs
career services
Our 300-strong school partners know the value of financial education. From administrators to academic faculty, dorm life and athletics,several offices on campus integrate SALT programming into their own offerings.
Results for “Know your Money Day” and “Money Smart Mondays” included 10,000 registrations and 85,000 page views of saltmoney.org.
American Student Assistance ● 2015 Annual Report10
SETTING THE BAR IN STUDENT LOAN SERVICE
If student loan repayment had a Facebook status, it
would be “it’s complicated.” Student loan borrowers today
confront a repayment landscape dotted with jargon,
bureaucracy, and payment plans with distressingly similar
names but very different benefits and outcomes. It’s
no wonder that one in four of the more than 42 million
Americans with student loans is in default or struggling to
make payments.
That’s why SALT is building on ASA’s legacy of outstanding
service to federal student loan borrowers. We are
providing high-touch, personalized, impartial advice on
payment options and more to our sponsored members.
We take the time to examine a borrower’s whole financial
picture and help them find the best long-term payment
solution for their individual situation. We continue to
proactively help borrowers make smarter payment
decisions, by delivering just-in-time information in a
way that works for them. We do all this because getting
education debt under control lays the groundwork for
greater financial knowledge and well-being all around.
In the past year, thanks to SALT’s phone counseling, web
interactions and email communications:
• More than 420,000 borrowers resolved their
student loan delinquencies.
• Severely delinquent student loan borrowers
who engaged with our counselors were
three times more likely to resolve their
delinquency than those who did not engage.
• Borrowers’ satisfaction with our live chat
feature increased 10%, while our chat volume
increased 47% year-over-year.
• 91% of our 1.9 million student loan borrowers
were in good standing.
“Without this program, my loans would be in default and I would be swimming in a sea of debt. Before talking to the advisers at SALT, I’ve been having trouble sleeping and so overwhelmed that I can’t focus at school or work; I had no idea how to address this problem. This program saved my professional career and will allow student debt to be a part of my future instead of taking it over. Thanks SALT!” University of Nevada Reno alum
American Student Assistance ● 2015 Annual Report 11
Tyler 16:20:41If your other loans are not Direct Loans, and you are working in a public service field then that may be a good option for you. If you consolidate, then all your loans will be Direct Loans and then after 120 payments you should be eligible as long as you are still working for a qualified employer. However, if you can’t afford your payments now then it may not help to take them out of the grace period.
Tyler 16:27:20If that is the case, then you would want to consolidate your loans as soon as possible. You can do so by going to www.studentloans.gov. Is there anything else I can help you with at this time?
Customer 16:32:35No, you have been so helpful. Thank you so much. SALT is fantastic.
Customer 16:33:02:)
Customer 16:25:35Basically I am wanting to avoid having to make too many payments that will not count toward PSLF.
Customer 16:23:26Yes I do qualify, I work for an alumni association that seems to be a qualified non-profit.
Customer 16:21:33What do you mean if I cannot afford my payments?
Tyler 16:22:07Well if you consolidate and then apply for forbearance because you can’t afford your payments yet, then it wouldn’t make sense to consolidate now. Do you hold an eligible job for PSLF?
Tyler 16:32:45You are welcome and we are glad to hear that!
Thanks for contacting SALT. If you have any other questions, please don’t hesitate to contact us again.
Tyler 16:23:50Okay so it sounds like you are good to go on that end.
Customer 16:20:01Okay, so my next question is would it be beneficial for me to start consolidating my other loans and take them out of the grace period so I can begin working toward my Public Service Loan Forgiveness Program?
Customer 16:16:24Hello Tyler, I have a few questions about repaying my student loans.
Customer 16:18:10I recently graduated with my Ed.D in May 2015. My loans have a payment that is due July 27, 2015. I called and they told me that because I already had a grace period that I cannot get a grace period now that I am done. Is that correct?
Based on an actual llve chat
Tyler 16:16:41I would be happy to help. What is your first question?
Tyler 16:18:41If you have already exhausted one grace period for each loan then yes, that is true.
Tyler 16:16:05Welcome to SALT Live Chat. How may I help you?
American Student Assistance ● 2015 Annual Report12
CARING ABOUT OUR COMMUNITY
Provided reading and mentoring support for first graders at the Warren Prescott School in Boston.
In 2015, we:
Our people are central to our success at American Student
Assistance. We are committed to a healthy work-life balance
with benefits that speak to our public purpose mission, like our
employee student loan reimbursement program. In 2015, we were
honored as one of The Boston Globe’s “Top Places to Work” for the
eighth year in a row—making ASA one of the elite Massachusetts
employers to have made the list every year since its inception.
Our associates echo our organization’s culture of caring, not just
in their empathetic approach to helping students and alumni as
part of their everyday work, but also in their numerous volunteer
activities. From our annual Halloween candy drive to cleaning Camp
Wing in Duxbury, Massachusetts every spring, ASA associates
are always there, ready to pitch in and give their time, effort and
energy to help those less fortunate.
Raised more than $3,000 for UNICEF.
Donated 200 toys and $750 in cash/gift cards to the Carlton Innovation School in Salem, Massachusetts, as part of our “Giving Snowman” initiative.
American Student Assistance ● 2015 Annual Report 13
Helped 6,000 students and families complete the Free Application for Federal Student Aid (FAFSA).
Sent two crews to spruce up facilities at Camp Wing in Duxbury, Massachusetts, benefitting the camp’s 1,000 overnight and day summer campers.
Assisted Cradles to Crayons of Boston package hundreds of school supplies, clothing and toys for needy children.
Coached high school seniors from the West Roxbury Education Complex in Boston on college essay writing.
FinancialsAmerican Student Assistance provides various loan-related and other services in connection with
the financing of higher education and the federal Higher Education Act of 1965, as amended. The
organization operates through American Student Assistance, which is the trade or “doing business”
name of the Massachusetts Higher Education Assistance Corporation. A not-for-profit organization,
ASA continues to receive fees in connection with its role as a Federal Family Education Loan guarantor.
As a result of the Student Aid and Fiscal Responsibility Act, which was part of the Health Care and
Education Reconciliation Act, no new loans have been originated under the FFEL Program since July 1,
2010. This does not impact ASA’s commitment to providing services to student borrowers, but it will
cause FFEL-related income to continue decreasing over time.
Federal Family Education
Loan ProgramSALT College
Planning Services Totals
2014 2015 2014 2015 2014 2015 2014 2015
Operating Revenues
Fee for Service $ 262.1 $ 169.5 $ 1.3 $ 1.9 $ - $ - $ 263.4 $ 171.4
Grants and Contracts - - - - 1.9 1.9 1.9 1.9
Total Operating Revenues 262.1 169.5 1.3 1.9 1.9 1.9 265.3 173.3
Operating Expenses
Counseling and Support Services 12.7 11.3 11.7 11.1 3.8 3.3 28.2 25.7
Contracted Services 71.4 54.1 - - - - 71.4 54.1
Systems, Equipment and Maintenance 4.9 4.1 4.6 3.8 0.3 0.3 9.8 8.2
Research and Product Development - - 30.9 27.1 - - 30.9 27.1
Sales - - 4.9 4.9 - - 4.9 4.9
Marketing - - 4.0 2.5 - - 4.0 2.5
General and Administration 7.3 7.3 6.3 6.2 0.3 0.3 13.9 13.8
Total Operating Expenses 96.2 76.8 62.4 55.6 4.4 3.9 163.0 136.3
ASA subsidy (65.2) (51.4) 62.6 49.6 2.6 1.8 - -
Non-Operating Income/ (Expenses)
Net Unrealized Gain on Investments - 2.2 - 2.2 - - - 4.4
Federal Fund Transfer and Prepayments (37.5) (2.0) - - - - (37.5) (2.0)
Other Non-Recurring (0.9) 1.1 (1.5) 1.9 (0.1) 0.2 (2.5) 3.2
Total Non-Operating Expenses 38.4 1.3 1.5 4.1 0.1 0.2 40.0 5.6
Change in Net Assets $ 62.3 $ 42.6 $ 0.0 $ 0.0 $ 0.0 $ 0.0 $ 62.3 $ 42.6
AMERICAN STUDENT ASSISTANCEConsolidated Statements of Activities(Dollars in Millions)As of June 30, 2015
For Fiscal Year 2015, federal budget legislation reduced the amount of loan rehabilitation funds that
may be retained by guaranty agencies, as well as the fees a guaranty agency may charge borrowers
to rehabilitate. (A student borrower who has defaulted on his or her loan has the opportunity
to rehabilitate it by making a series of nine payments over a 10-month period.) As a result, the
organization saw a significant year-over-year revenue drop. Despite this challenge, ASA maintained
surplus financial results by reducing operating expenses, particularly for contracted services, and
continued investment in our SALT consumer literacy program.
In anticipation of declining federal fee revenue, ASA has established ASA Fund LLC (“ASA Fund,” also
referred to as “SALT Sponsorship Fund”), a single member LLC established to hold funds designated
by the Board as a quasi-endowment for the benefit of the SALT program. Additionally, ASA is seeking
to diversify SALT funding sources through the support of like-minded, socially conscious partners.
Basis of PresentationThe preparation of financial statements is in conformity with U.S. generally accepted accounting principles (“GAAP”). For purposes of discussion and analysis, we have made use of estimates as necessary to separate our businesses.
Total
2015
Assets
Cash and Cash Equivalents
Agency Operating Fund 87.2
SALT Quasi-Endowment 102.2
College Planning Services 2.3
Certificate of Deposit 10.7
Investments 203.6
Receivables 56.3
Other Assets 3.7
Property and Equipment, Net 5.2
Total Assets 471.2
Liabilities and Net Assets
Liabilities 14.7
Accounts Payable and Accrued Expenses 17.2
Pension Obligation 8.7
Total Liabilities 40.6
Unrestricted Net Assets
Board Designated Net Assets
Agency Operating Fund 0.9
SALT Quasi-Endowment 102.2
College Planning Services 2.3
Undesignated Net Assets 325.1
Total Unrestricted Net Assets 430.6
Total Liabilities and Net Assets 471.2
AMERICAN STUDENT ASSISTANCEConsolidated Statements of Financial Position(Dollars in Millions)As of June 30, 2015
American Student Assistance ● 2015 Annual Report16
ROBERTA’S STORY
Meet Roberta, a low-income, first-generation student who aspires to follow her dreams of going to college, getting her degree, and making a better life for herself and her family.
Follow Roberta’s story as she navigates her way through paying for college, living on a student’s budget, repaying her student loans and dealing with the financial challenges that come with adult life today, with advice and counsel from SALT.
At each stage of her journey, Roberta can count on SALT to be there and ultimately improve her life by giving her the confidence she needs to make smart money decisions, for college and beyond.
We invite you to use the enclosed pencils to engage creatively with Roberta’s story!
American Student Assistance ● 2015 Annual Report 17
ASA Senior Management
Paul CombePresident and CEO
John ZurickExecutive VP, American Student Assistance President, SALT
Grace BartiniOmbudsman and VP
Brian CurtisVP of Information Services & CIO
Barbara F. MatezSenior VP, CFO and Treasurer
Susan H. J. NathanSenior VP and COO
Michael T. RyanVP of Borrower Services
J. Christopher SheehanVP and General Counsel
Board of Directors
Donald J. ReavesChair of the Board of DirectorsChancellor (retired)Winston-Salem State University
Jean EddyVice Chair of the Board of DirectorsChief Operating OfficerRhode Island School of Design
Randall M. BehmPrincipalED Solution Partners
John R. CurrierPhilanthropic AdvisorMassachusetts Institute of Technology
Carol FulpPresident and CEOThe Partnership, Inc.
Lawrence H. GennariPartnerGennari Aronson, LLP
Andy S. GomezSpecial Assistant to the President for International Affairs (retired)University of Miami
Thomas M. GrafExecutive DirectorMassachusetts Educational Financing Authority
Dione D. KenyonPresident and CEOThe Jewelers Board of Trade
Peter SegallFormer CEO Healthcare Source
Advisory Council
Eduardo BrambilaManaging Director, Partnerships Illinois Student Assistance Commission
Jodi BriggsDirector of Alumni Relations Dean College
Mary Dyer Financial Education Specialist Finance Authority of Maine (FAME)
Risa ForresterVice President for Admissions and Marketing Oklahoma Christian University
Julae Grosz Director of Financial Aid Chattanooga State Community College
Michell Jaworski Interim Dean of Students | Case ManagerWashington State University
Celestine (Celeste) Johnson Manager, Student Loan Default Prevention City Colleges of Chicago
Jodi Kaus Director, Powercat Financial Counseling Kansas State University
Trevor Kubatzke, Ph.D.Vice President for Student Services Milwaukee Area Technical College
Rachel Maddux, Ph.D. Director of Enrollment Research and Initiatives Virginia Commonwealth University
Jacqueline Moreno Managing Director, College Access Initiatives Illinois Student Assistance Commission
Tara Olsen Assistant Dean of Financial Aid Tufts University - School of Medicine
Lyn Riggsby-Gonzalez Director of the Center for Career DevelopmentColumbus State University
Precious Smith Deputy Director, Office of Academic ExcellenceHoward University
Dan Welter Chief of Staff for Campus Life University of Southern Maine
Leadership, Council Members and Partners
American Student Assistance ● 2015 Annual Report18
SALT PartnersNATIONAL/REGIONALAssociated Colleges of the MidwestHispanic Association of Colleges and UniversitiesLutheran Colleges New England College Council Rural Community College Alliance TCS Education System
by STATEAlabamaOakwood UniversityTalladega College
ArizonaArizona Christian UniversityArizona Earn to LearnPima Community CollegePrescott CollegeYavapai College
CaliforniaAssociation of Independent California Colleges and UniversitiesCalifornia Institute of the ArtsCenter for Employment TrainingChabot CollegeCollege of the DesertDominican University of CaliforniaHoly Names UniversityLife Chiropractic College WestNotre Dame De Namur UniversityOtis College of Art and DesignPacific Oaks CollegeSanta Barbara City CollegeSouthern California University of Health SciencesUniversity of Southern CaliforniaWestern University of Health SciencesWoodbury University
ColoradoColorado State University-PuebloMetropolitan State University of Denver
ConnecticutAlbertus Magnus CollegeConnecticut Conference of Independent CollegesEastern CT State UniversityQuinnipiac UniversitySacred Heart UniversityStone AcademyUniversity of HartfordUniversity of St. Joseph
FloridaBeacon CollegeIndependent Colleges and Universities of FloridaFlorida State UniversityHodges UniversityMiami Dade CollegePalm Beach Atlantic UniversitySaint Leo University St. Thomas University
Stetson UniversityThe University of West FloridaUniversity of TampaWarner University
GeorgiaAtlanta Metropolitan CollegeClark Atlanta UniversityColumbus State UniversityFort Valley State UniversityGeorgia Independent College AssociationOglethorpe University
IowaGrand View University
IdahoCollege of Southern IdahoCollege of Western IdahoIdaho Community CollegesLewis-Clark State CollegeNorth Idaho College
IllinoisChicago School of Professional PsychologyCity Colleges of ChicagoColumbia College of ChicagoGreenville CollegeIllinois Student Assistance CommissionOakton Community CollegeParkland CollegeSchool of the Art Institute of Chicago
IndianaInternal Risk Management Association of IndianaManchester University
KansasButler Community CollegeDodge City Community CollegeEmporia State UniversityFort Hays State UniversityGarden City Community CollegeKansas Board of RegentsKansas City Kansas Community CollegeKansas State UniversityWashburn UniversityWichita Technical Institute
KentuckyJefferson Community and Technical CollegeWest Kentucky Community and Technical College
MaineBeal CollegeCentral Maine Community CollegeEastern Maine Community CollegeFinance Authority of MaineHusson UniversityKennebec Valley Community CollegeMaine College of ArtNorthern Maine Community CollegeSaint Joseph’s College of MaineSouthern Maine Community CollegeThomas CollegeUniversity of MaineUniversity of Maine, Augusta
University of Maine, FarmingtonUniversity of Maine, Fort KentUniversity of Maine, MachiasUniversity of Maine, Presque IsleUniversity of Southern MaineWashington County Community CollegeYork County Community College
MassachusettsAmerican International CollegeAnna Maria CollegeAssociation of Independent Colleges and Universities in MassachusettsBard College at Simon’s RockBay Path UniversityBecker CollegeBenjamin Franklin Institute of TechnologyBentley UniversityBerklee College of MusicBerkshire Community CollegeBoys & Girls Club of LawrenceBoys & Girls Club of LowellBoys & Girls Clubs of DorchesterBridgewater State UniversityCambridge CollegeClark UniversityCollege of The Holy CrossDean CollegeEmerson CollegeEndicott CollegeFisher CollegeFitchburg State UniversityFramingham State UniversityFranklin W. Olin College of EngineeringGordon CollegeHarvard UniversityHolyoke Community CollegeJordan Boys & Girls Clubs of Boston (Chelsea)Laboure CollegeLasell CollegeLesley UniversityLongy School of Music of Bard CollegeMassachusetts College of Art and DesignMassachusetts College of Liberal ArtsMassachusetts Community CollegesMassachusetts School of LawMassachusetts State University SystemMassasoit Community CollegeMetroWest College Planning CenterMount Holyoke CollegeMount Wachusett Community CollegeNewbury CollegeNorth Shore Community CollegePine Manor CollegeQuinsigamond Community CollegeRegis CollegeRob Roy AcademySalem State UniversitySchool of the Museum of Fine ArtsSimmons CollegeSoutheastern Technical InstituteSpringfield Technical Community CollegeStonehill CollegeSuffolk UniversityTufts University
Current as of December 28, 2015.
American Student Assistance ● 2015 Annual Report 19
UMassFive College Federal Credit UnionWentworth Institute of TechnologyWilliam James College
MichiganGrand Rapids Community CollegeKirtland Community College
MinnesotaMinnesota State Colleges and UniversitiesNormandale Community College
MississippiMississippi Valley State UniversityTougaloo College
MissouriSt. Charles Community College
NebraskaConcordia University
NevadaNevada State CollegeUniversity of Nevada – Reno
New HampshirePlymouth State UniversityRivier UniversitySaint Anselm College
New JerseyAssociation of Independent Colleges and Universities in New JerseyBrookdale Community CollegeCaldwell UniversityNew Jersey Institute of TechnologySeton Hall University
New YorkAlbert Einstein College of Medicine Bard CollegeCanisius CollegeClarkson UniversityFashion Institute of TechnologyHamilton CollegeHoughton CollegeLIM CollegeMercy CollegeNazareth College of RochesterNiagara UniversityPaul Smith’s CollegeSchool of Visual Arts
North CarolinaCentral Piedmont Community CollegeEast Carolina UniversityLees-McRae CollegeLenoir-Rhyne UniversityNorth Carolina State UniversityPfeiffer UniversityPitt Community CollegeQueens University of CharlotteRowan-Cabarrus Community CollegeWingate University
North DakotaNorth Dakota State University SystemUnited Tribes Technical College
OhioAntioch UniversityCapital UniversityCentral Ohio Technical CollegeClark State Community CollegeMarion Technical CollegeOhio Wesleyan UniversitySouthern State Community CollegeStark State CollegeUniversity of ToledoWashington State Community CollegeZane State College
OklahomaMid-America Christian UniversityOklahoma Christian UniversityUniversity of Central Oklahoma
OregonBlue Mountain Community CollegeCentral Oregon Community CollegeClackamas Community CollegeClatsop Community CollegeCollege DreamsColumbia Gorge Community CollegeCommunity and Shelter Assistance of OregonDream$avers/Umpqua/NeighborworksLane Community CollegeLewis & Clark CollegeLinfield CollegeLinn-Benton Community CollegeMarylhurst UniversityMount Hood Community CollegeOregon Alliance of Independent Colleges and UniversitiesOregon Community Colleges AssociationOregon Student Access CommissionPacific Northwest College of ArtRogue Community CollegeSouthwestern Oregon Community CollegeThe Ford Family FoundationTreasure Valley Community CollegeUmpqua Community CollegeUniversity of OregonWarner Pacific College
PennsylvaniaCarnegie Mellon UniversityMercyhurst University
Puerto RicoEDP University of Puerto Rico
Rhode IslandRhode Island School of Design
South CarolinaFrancis Marion UniversityLimestone CollegeNewberry CollegeSouth Carolina Independent Colleges and UniversitiesSouth Carolina Legal Services
TennesseeChattanooga State Community CollegeUniversity of Tennessee Chattanooga
TexasDallas Nursing InstituteSchreiner UniversityTexas A&M International UniversityTexas A&M – San AntonioTexas A&M University - College StationTexas A&M University Corpus ChristiTexas A&M – KingsvilleTexas Lutheran UniversityUniversity of Texas – ArlingtonUniversity of the Incarnate WordVictoria College
VirginiaVirginia Commonwealth University
WashingtonBates Technical CollegeBellingham Technical CollegeBig Bend Community CollegeBoys & Girls Clubs of Southwest WashingtonClark CollegeClover Park Technical CollegeColumbia Basin CollegeCommunity Housing Resource CenterThe Evergreen State CollegeGEAR UP Vancouver (Vancouver Public Schools GEAR UP)Lower Columbia CollegeLULAC Southwest WashingtonPeninsula CollegePierce CollegeSeattle Central CollegeSouth Puget Sound Community CollegeSouth Seattle CollegeSpokane Community CollegeSpokane Falls Community CollegeState of Washington University SystemTacoma Community CollegeWashington State Community Colleges and Technical SchoolsWashington State Dept. of Veterans AffairsWashington State UniversityWhatcom Community College
Washington, D.C.American University Washington College of LawCouncil for Opportunity in EducationHoward University
WisconsinAlverno CollegeChippewa Valley Technical CollegeFox Valley Technical CollegeGateway Technical CollegeMid-State Technical CollegeMilwaukee Area Technical CollegeMoraine Park Technical CollegeNorthcentral Technical CollegeNortheast Wisconsin Technical CollegeSouthwest Wisconsin Technical CollegeWisconsin Association of Independent Colleges and UniversitiesWisconsin Technical College System
American Student Assistance ● 2015 Annual Report20
AMERICAN STUDENT ASSISTANCE & SALT
With 60 years’ experience working with millions of students, the national not-for-profit American Student
Assistance knows a college education is the gateway to opportunity and should be accessible to all.
Through our SALT program, we demystify the college financing and repayment process, and provide
information, education and individualized advice. We further the advancement of dreams, with resolve,
compassion, expertise and the complete neutrality that comes from being independent and nonprofit.
We alleviate the individual and societal burden of college debt because those persuing an
education shouldn’t be left worse off financially than those who don’t. In fact, by 2025,
we will ensure that no student fails to enter, continue or complete their formal education
because of finances, and that all alumni realize the full economic benefit of higher
education through the successful repayment of affordable education debt.
We’re building a community of partners to achieve this goal,
and we invite you to join in the movement.
LOOKING TOWARD THE FUTURE
American Student Assistance, ASA, SALT, Money knowledge for college—and beyond, and corresponding logos are trademarks or registered trademarks of American Student Assistance. Other marks are the property of their respective owners. ©2016 American Student Assistance. All rights reserved.