The Physical and Technological WorkspaceJ.R. SloanActing Chief Strategy Officer & Deputy State CIOProgram Manager, Digital GovernmentADOA Arizona Strategic Enterprise Technology (ASET) Office | State of Arizona

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Once

upon a

time.

There was a merging of two

government agencies

Separate: statutes,

funding streams,

procedures, projects, etc.

And nobody was happy

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CULTURE

Culture is made up of the values,

beliefs, underlying assumptions, attitudes, and

behaviors shared by a group of people.

Culture is the behavior that results

when a group arrives at a set of -generally unspoken

and unwritten - rules for working together

That mysterious word that

characterizes the qualities of a work

environment.

1

2

3

Recruit & Retain

Workforce Enablement

Collaborative Work Environment

Culture & Collaboration Impact

1 Recruit & Retain

Competing with Private Sector for Key Talent

Average 32 Open Positions for 1 Year (fully loaded) = $3,200,000 Vacancy Savings

Fiscal Year Average Vacancy = 16%

Average State IT Salary = $64,000

Average IT Salary in Phoenix = $83,600

Immature Project Management

Missing Governance Model

No Statewide IT Community (2000 IT resources with no way to communicate)

2 Workforce Enablement

Collaborative Work Environment3

(prime real estate, increased security threat & physical culture barrier)

13 Conference Rooms (resources have to fight for rooms)

Major Rework Required After Meetings

21,000 Hours / Meetings / Year

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How do we fix this? Environment facilitates, not dictates

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Project

Goals

Improve Communication

Enhance Knowledge

Sharing

Breakdown

the Silos

Recruit

New Talent

Maximize

Space

June 2014

Before Construction

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September 2014

During Construction

December 2014

Project Finalization

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Collaboration Spaces

6 months later

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Open concept, low walls, Managers out of their offices

Increased Communication

Improved collaboration rooms (whiteboards, projectors, laptops, etc.), moving employees to one location

Enhanced Knowledge Sharing

Groups able to gather easily, shrinking work spaces allows for more people reducing communication gaps between departments

Increased Business Efficiencies

15 open collaboration areas, Increased collaboration rooms by 11, Strategically placing groups within department Improved Collaboration

User friendly environment, updated equipment, forward thinking IT New Talent

Some things to Consider

Different Working Styles

Perceptions

Privacy

Timeline

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