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ARCvault 24User Guide

ARC-0011

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Proprietary Notice

iiX Part Number 10400009-105-24 04/2007

All information contained in or disclosed by this document is considered proprietary by Overland

Storage. By accepting this material, the recipient agrees that this material and the information

contained therein are held in confidence and in trust and will not be used, reproduced in whole or in

part, nor its contents revealed to others, except to meet the purpose for which it was delivered. It is

understood that no right is conveyed to reproduce or have reproduced any item herein disclosedwithout express permission from Overland Storage. Overland Storage provides this manual as is,

without warranty of any kind, either expressed or implied, including, but not limited to, the implied

warranties of merchantability and fitness for a particular purpose. Overland Storage may make

improvements or changes in the products or programs described in this manual at any time. These

changes will be incorporated in new editions of this publication.

Overland Storage assumes no responsibility for the accuracy, completeness, sufficiency, or

usefulness of this manual, nor for any problem that might arise from the use of the information in

this manual.

Overland products are covered by one or more of the following patents registered with the USPTO: 5,870,245; 6,328,766; 6,353,581; 6,496,325.

Overland, Overland Storage, XchangeNOW, VR2, WebTLC, PowerLoader, LoaderXpress, NEO SERIES, and REO SERIES are registered trademarks ofOverland Storage, Inc. Simply iSCSI, Simply Protected, Simply Protected Storage, SnapWrite, ULTAMUS, ULTAMUS SERIES, ULTAMUS PRO,

ULTAMUS RAID, REO, NEO, ARCvault, ARCvault SERIES, Protection OS, Multi-SitePAC, NDMP PAC, CompliancePAC, VTLPac, andD2D2T are trademarks of Overland Storage, Inc.

2006-7 Overland Storage, Inc. All rights reserved.FW 3.15

Worldwide Headquarters Overland Storage, Inc.

4820 Overland Avenue

San Diego, CA 92123

Toll Free: (800) 729-8725

Tel: (858) 571-5555

Fax: (858) 571-0982

Sales Tel: (858) 571-5555

Fax: (858) 571-3664E-mail: [email protected]

http://www.overlandstorage.com

Technical Support Tel: (858) 571-5555Fax: (858) 495-4202

Toll Free: (877) 654-3429

International: +1 (858) 571-5555 Option 5

E-mail: [email protected]

http://support.overlandstorage.com

Overland Storage, EMEA Overland House, Ashville Way

Wokingham, Berkshire

RG41 2PL, England

Tel: +44 (0) 118-9898000Fax: +44 (0) 118-9891897

http://www.overlandstorage.com
http://www.overlandstorage.com/http://support.overlandstorage.com/http://www.overlandstorage.com/http://support.overlandstorage.com/http://www.overlandstorage.com/http://www.overlandstorage.com/

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Preface

About this Guide

This guide provides installation instructions and operational information necessary for using

the Overland Storage ARCvault 24 Library. It assumes you are familiar with basic functions

of your computer and networks. It also assumes you are knowledgeable about the Storage

Area Network (SAN) to which the ARCvault unit is being connected.

Product Documentation

ARCvault product documentation and additional literature are available online at

http://www.overlandstorage.com.

ConventionsThis user guide exercises several typographical conventions to help explain how to use the

ARCvault.

Convention Description & UsageBoldface Words in boldfaceindicate items to select such as menu items or

command buttons.

Ctrl-Alt-r This type of format details the keys you press simultaneously. In this

example, hold down the Ctrl and Alt keys and press the r key.NOTE A Note indicates neutral or positive information that emphasizes or

supplements important points of the main text. A note supplies

information that may apply only in special casesfor example, memory

limitations or details that apply to specific versions of a program.

IMPORTANT An Important note is a type of note that provides information essential

to the completion of a task or that can impact the product and its

function.

CAUTION A Caution contains information that the user needs to know to avoid

damaging or permanently deleting data or causing physical damage to

the hardware or system.

WARNING A Warningcontains information essential to peoples safety. It

advises users that failure to take or avoid a specific actioncould result in physical harm to the user or hardware.

Flow Indicator

(>)Words in bold font with a greater than sign between them indicate the

flow of actions to accomplish a task. For example, Setup > Passwords >User indicates that you should press the Setup button, then thePasswords button, and finally the User button to accomplish a task.
http://www.overlandstorage.com/http://www.overlandstorage.com/

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Preface

Firmware Updates

The latest release of the ARCvault firmware can be obtained from the Overland Storage FTP

site.

1. Point your browser to ftp://ftp.overlandstorage.com/Firmware/ARCvault/.

2. Open the ARCvault folder.

3. Download the latest firmware file labeledARCvault_nnnn.bin(where nnnn represents the latest version number).

For additional assistance, search at http://support.overlandstorage.com/.

Electrostatic Discharge Information

A discharge of static electricity can damage static-sensitive devices. Proper packaging and

grounding techniques are necessary precautions to prevent damage. To prevent electrostatic

discharge (ESD) damage, observe the following precautions:

Transport products in static-safe containers such as conductive tubes, bags, or boxes.

Keep electrostatic-sensitive parts in their containers until they arrive at static-free

stations.

Cover the library with approved static-dissipating material.

Use an ESD wrist strap connected to the work surface and grounded tools andequipment.

Keep the work area free of non-conductive materials such as foam packing materials.

Make sure you are always properly grounded when touching a static-sensitivecomponent or assembly.

Avoid touching pins, leads, or circuitry.

Overland Technical Support

For assistance configuring and using your ARCvault, search for help at:

http://support.overlandstorage.com/

Our Overland Storage Technical Support staff is also available to assist you by phone at:

1 (877) 654-3429 (Toll-free and active only in US and Canada)

+1 (858) 571-5555 Option 5 (Worldwide)

They are available on normal business days, 6 AM through 5 PM (PST), excluding Overland

holidays. At all other times we will respond to technical support calls within 4 hours.

Technical support for our EMEA customers is available as well from our United Kingdom

office at:

+44 (0) 118-9898050

9:00 AM to 5:00 PM (GMT)

Monday through Friday

You can e-mail our technical support staff at [email protected].
ftp://ftp.overlandstorage.com/Firmware/ARCvault/http://support.overlandstorage.com/http://support.overlandstorage.com/http://support.overlandstorage.com/ftp://ftp.overlandstorage.com/Firmware/ARCvault/http://support.overlandstorage.com/

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Table of Contents

Preface

About this Guide ............................................................................................................................. iii

Product Documentation ............................................................................................................... iiiConventions .................................................................................................................................... iii

Firmware Updates ..........................................................................................................................iv

Electrostatic Discharge Information .............................................................................................iv

Overland Technical Support .........................................................................................................iv

Chapter 1 - ARCvault 24 Overview

Features ........................................................................................................................................ 1-1

Design and Layout ...................................................................................................................... 1-2

Interfaces ................................................................................................................................ 1-3

Media Magazines .................................................................................................................. 1-4

I/E Element .............................................................................................................................. 1-5

Security Levels .............................................................................................................................. 1-6

Chapter 2 - Installation and Setup

Activating the Warranty ............................................................................................................. 2-1

Configuring the Unit for Everyday Use ...................................................................................... 2-1

Loading the Tape Media ............................................................................................................ 2-2

Remote Access ............................................................................................................................ 2-3

Configure E-Mail Communications ........................................................................................... 2-3

SMTP Server Configuration .................................................................................................... 2-3

Network Configuration .......................................................................................................... 2-4

Chapter 3 - Daily Operation

Power Controls ............................................................................................................................. 3-1OCP Touch Screen ...................................................................................................................... 3-2

Status Check ................................................................................................................................ 3-2

Tape Cartridges ........................................................................................................................... 3-3

Bar Code Labels .................................................................................................................... 3-3

Media Magazines ........................................................................................................................ 3-4

I/E Element .............................................................................................................................. 3-4

Single-Slot I/E Element ..................................................................................................... 3-4

Full-Magazine I/E Element ...............................................................................................3-6

Slot Numbering ....................................................................................................................... 3-6

Media Handling ........................................................................................................................... 3-8

Moving Media Inside the Library .......................................................................................... 3-8

Using the Magazines for Bulk Media Exchanges ................................................................ 3-9Using the I/E Element for Media Exchanges ....................................................................... 3-9

Managing Media With a Single-Slot I/E Element .......................................................... 3-9

Managing Media With a Full-Magazine I/E Element ................................................. 3-10

IP Address Configuration .......................................................................................................... 3-10

Configure for DHCP Addressing ......................................................................................... 3-10

Configure a New Static IP Address .................................................................................... 3-11

Tape Drive Cleaning ................................................................................................................. 3-12

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Running a Cleaning Cartridge ........................................................................................... 3-12

Chapter 4 - Operator Control Panel

Overview ...................................................................................................................................... 4-1

Startup Screen ........................................................................................................................ 4-2

Default Screen ....................................................................................................................... 4-2

Going Offline .......................................................................................................................... 4-2

OCP Software Map ..................................................................................................................... 4-3

Default Screen Options ............................................................................................................... 4-4

Power Button ................................................................................................................................ 4-4

Help Button ................................................................................................................................... 4-5

Media Menu ................................................................................................................................. 4-6

Mag Access Button ............................................................................................................... 4-6

Move Media Button ............................................................................................................... 4-7

Move a Tape Cartridge ........................................................................................................ 4-8

Status Menu .................................................................................................................................. 4-8

Cart Map Button .................................................................................................................... 4-9

Drive Data Fields .............................................................................................................. 4-9Magazine Data Fields .................................................................................................... 4-10

Library Button ....................................................................................................................... 4-11

Drive Buttons ......................................................................................................................... 4-12

Setup Menu ................................................................................................................................ 4-13

View Opts Button ................................................................................................................. 4-14

Library Button (View-Only) ............................................................................................ 4-14

Network Button (View-Only) ......................................................................................... 4-15

SCSI/FC Button (View-Only) .......................................................................................... 4-16

Edit Opts Button ................................................................................................................... 4-17

Library Button (Editable) ................................................................................................ 4-17

Network Button (Editable) ............................................................................................. 4-19

SCSI/FC Button (Editable) ............................................................................................. 4-21Passwords Button ................................................................................................................. 4-22

Creating or Changing Passwords ................................................................................ 4-22

Disabling Password Verification ................................................................................... 4-23

Password Usage ............................................................................................................. 4-23

Utilities Menu .............................................................................................................................. 4-24

Service Button ...................................................................................................................... 4-24

Diagnostics Button ............................................................................................................... 4-25

Security Button ..................................................................................................................... 4-27

Validate a Password and Determine Its Level ............................................................ 4-27

Chapter 5 - Remote Management Utility

RMU Usage ................................................................................................................................... 5-1Accessing RMU ............................................................................................................................ 5-1

RMU Navigation ........................................................................................................................... 5-2

General Procedure for Changing RMU Settings ................................................................ 5-3

RMU Software Map ..................................................................................................................... 5-5

Status Tab ..................................................................................................................................... 5-6

Status Page Media Map ....................................................................................................... 5-7

Library Status Information ..................................................................................................... 5-8

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Detailed Reports .................................................................................................................... 5-9

Drive Status Summary Table ............................................................................................... 5-10

Media Tab .................................................................................................................................. 5-11

Using the Move Media Option ........................................................................................... 5-12

Clean a Drive ....................................................................................................................... 5-12

Inventory Library ................................................................................................................... 5-13Setup Tab ................................................................................................................................... 5-13

OCP Security Passwords ...................................................................................................... 5-15

RMU Security Passwords ...................................................................................................... 5-15

Network ................................................................................................................................. 5-16

Remote FTP Server ............................................................................................................... 5-18

Library Configuration ........................................................................................................... 5-18

ARCvault Logical Unit Numbers ................................................................................... 5-20

SCSI Configuration ............................................................................................................... 5-21

Drive Configuration ............................................................................................................. 5-23

Notification Registration ...................................................................................................... 5-24

Reset to Defaults .................................................................................................................. 5-27

Functions Tab ............................................................................................................................. 5-27Update Firmware Using HTTP .............................................................................................. 5-30

Update Firmware Using FTP ................................................................................................ 5-30

Local FTP Server Update ............................................................................................... 5-31

Remote FTP Server Update ........................................................................................... 5-31

Check Firmware Revision Level ..........................................................................................5-32

Send a Test E-Mail ................................................................................................................ 5-32

Run a Library Diagnostic ..................................................................................................... 5-32

Reboot the Library ............................................................................................................... 5-33

Reconfigure the Library ....................................................................................................... 5-33

Unlocking the Library ........................................................................................................... 5-33

History Tab .................................................................................................................................. 5-34

Display a Trace Log ............................................................................................................. 5-34Download a Trace Log File ................................................................................................. 5-36

Send a Support Ticket ......................................................................................................... 5-36

Help Link ...................................................................................................................................... 5-37

Logout Link ................................................................................................................................. 5-37

Chapter 6 - Troubleshooting and FSCs

Possible Problems ........................................................................................................................ 6-1

Sample Screens ..................................................................................................................... 6-1

Error Recovery .............................................................................................................................. 6-2

FSC/ERP Cross-Reference Table ........................................................................................... 6-2

Error Recovery Procedures ................................................................................................... 6-9

Magazine Release ..................................................................................................................... 6-21

Long-Term Drive Removal ........................................................................................................ 6-22

Touch Screen Overrides ............................................................................................................ 6-23

Touch Screen Forced Recalibration .................................................................................. 6-23

Touch Screen Contrast Reset ............................................................................................. 6-23

Chapter 7 - Replacing Components

Replacing a Tape Drive .............................................................................................................. 7-1

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Remove Old Drive ................................................................................................................. 7-1

Replacing a Full-Height Drive ............................................................................................... 7-2

Replacing a Half-Height Drive .............................................................................................. 7-3

Reinstall the Drive ................................................................................................................... 7-3

Replacing a Drive Cover Assembly ........................................................................................... 7-4

Single Half-Height SCSI Drive Cover Replacement ............................................................ 7-5Prepare the Library .......................................................................................................... 7-5

Replace the Drive Cover ................................................................................................ 7-5

Dual Half-Height SCSI Drives Cover Replacement ............................................................ 7-6

Prepare the Library .......................................................................................................... 7-6

Replace the Drive Cover ................................................................................................ 7-6

Replacing A Media Magazine ................................................................................................... 7-7

Replacing a Chassis .................................................................................................................... 7-8

Unpack Spare Chassis ........................................................................................................... 7-9

Removing Magazines and Drives ...................................................................................... 7-11

Remove Magazines with Power On ............................................................................ 7-12

Remove Magazines with Power Off ............................................................................ 7-12

Remove Unit from Rack ................................................................................................ 7-13Remove Drive Assembly ................................................................................................ 7-14

Incorporating the New Chassis ..........................................................................................7-14

Reinstall Drive Assembly in New Chassis ...................................................................... 7-14

Reinstall Unit in Rack ...................................................................................................... 7-15

Reconfigure the Unit ...................................................................................................... 7-15

Packing and Shipping the Old Chassis .............................................................................7-15

Secure the Robotics ...................................................................................................... 7-15

Repack the Chassis ....................................................................................................... 7-16

Appendix A - ARCvault Specifications

Physical Specifications ................................................................................................................A-1

Technical Information .................................................................................................................A-2Reliability and Safety ...................................................................................................................A-3

Temperature, Humidity and Altitude .........................................................................................A-3

Shock ............................................................................................................................................A-4

Vibration .......................................................................................................................................A-5

Electromagnetic Emissions .........................................................................................................A-5

Appendix B - Updating the Firmware

Using a Local FTP Server .............................................................................................................. B-1

Using a Remote FTP Server ......................................................................................................... B-2

Appendix C - Available Commands

Appendix D - OCP Visual Map

Glossary

Index

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List of Figures


Figure 1-1: ARCvault 24 Library ................................................................................................... 1-1

Figure 1-2: ARCvault 24 Front Panel ........................................................................................... 1-2Figure 1-3: ARCvault 24 Rear Panel............................................................................................ 1-3

Figure 1-4: ARCvault 24 OCP Default Screen............................................................................ 1-3

Figure 1-5: ARCvault 24 RMU Interface...................................................................................... 1-4

Figure 1-6: ARCvault 24 Media Magazines................................................................................ 1-5

Figure 1-7: Removing a Single-Slot I/E Element......................................................................... 1-5

Chapter 2 - Installation and Setup

Figure 2-1: OCP Startup Screen .................................................................................................. 2-1

Figure 2-2: OCP Default Screen Menu....................................................................................... 2-2

Figure 2-3: RMU Tabs .................................................................................................................... 2-3

Figure 2-4: Notifications Configuration Options ........................................................................ 2-3

Figure 2-5: Setup Network Screen............................................................................................... 2-4

Chapter 3 - Daily Operation

Figure 3-1: POST Startup Logo Screen ........................................................................................ 3-1

Figure 3-2: OCP Default Screen .................................................................................................. 3-1

Figure 3-3: Status Button Location ..............................................................................................3-2

Figure 3-4: Status Menu Screen................................................................................................... 3-2

Figure 3-5: Cart Map Screen (Complete Screen)..................................................................... 3-3

Figure 3-6: Bar Code Label Installation ...................................................................................... 3-4

Figure 3-7: I/E Element Location ................................................................................................. 3-5

Figure 3-8: Removing Single-Slot I/E Element............................................................................. 3-5

Figure 3-9: Single-Slot I/E Element With Tape Inserted.............................................................. 3-6

Figure 3-10: Normal Magazine Slot Numbering ........................................................................ 3-7Figure 3-11: Slot Numbering with Two Single-Slot I/E Element.................................................. 3-7

Figure 3-12: Slot Numbering with Full-Magazine I/E Element................................................... 3-8

Figure 3-13: Move Media OCP Screen....................................................................................... 3-8

Figure 3-14: Clean Drive Option Screen .................................................................................. 3-12

Figure 3-15: Cleaning Message ................................................................................................ 3-13

Figure 3-16: Sample Cleaning Tape Error Message................................................................ 3-13


Figure 4-1: OCP Touch Screen Location.................................................................................... 4-1

Figure 4-2: POST Screen ............................................................................................................... 4-2

Figure 4-3: Default Screen ........................................................................................................... 4-2

Figure 4-4: Going Offline Warning ..............................................................................................4-2Figure 4-5: OCP Menu Outline .................................................................................................... 4-3

Figure 4-6: Default Screen ........................................................................................................... 4-4

Figure 4-7: ARCvault Power Options .......................................................................................... 4-5

Figure 4-8: Technical Support Help Screen (Complete Screen)............................................. 4-5

Figure 4-9: Media Menu Screen.................................................................................................. 4-6

Figure 4-10: Mag Access Screen ................................................................................................ 4-6

Figure 4-11: Magazines Unlocked with Back Button Disabled ................................................ 4-7

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Figure 4-12: Move Media Screen Choices ................................................................................ 4-7

Figure 4-13: Status Menu Screen................................................................................................. 4-8

Figure 4-14: Cart Map Screen (Complete Screen)................................................................... 4-9

Figure 4-15: Disabled Drive Bay................................................................................................... 4-9

Figure 4-16: Pressing Drive Screen Shows Tape Details .......................................................... 4-10

Figure 4-17: Magazine Map ...................................................................................................... 4-10Figure 4-18: Pressing Magazine Slot Shows Tape Details........................................................4-10

Figure 4-19: Left Magazine Map Showing Single-Slot I/E Element ........................................ 4-11

Figure 4-20: Left and Right Magazine Maps with a 12-Slot I/E Element ............................... 4-11

Figure 4-21: Library Info Screen (Complete Screen)............................................................... 4-11

Figure 4-22: Drive Info Screen (Complete Screen) ................................................................. 4-12

Figure 4-23: Setup Menu Screen...............................................................................................4-13

Figure 4-24: View Options Screen............................................................................................. 4-14

Figure 4-25: View Library Options Screen................................................................................. 4-14

Figure 4-26: View Network Options Screen ............................................................................. 4-15

Figure 4-27: View SCSI Options Screen..................................................................................... 4-16

Figure 4-28: Edit Options Screen ............................................................................................... 4-17

Figure 4-29: Press Data Field to Display Data Entry Screen.................................................... 4-18Figure 4-30: Press Data Field to Display Network Data Entry Screen .................................... 4-19

Figure 4-31: Press Data Field to Display SCSI/FC Data Entry Screen .....................................4-21

Figure 4-32: Edit Passwords Screen........................................................................................... 4-22

Figure 4-33: Numeric Keypad for Passwords ........................................................................... 4-23

Figure 4-34: Password Entry Screen for an Admin Password ................................................. 4-23

Figure 4-35: Utilities Options Screen .......................................................................................... 4-24

Figure 4-36: Service Screens...................................................................................................... 4-24

Figure 4-37: Diagnostics Screens............................................................................................... 4-26

Figure 4-38: Security Screen ...................................................................................................... 4-27


Figure 5-1: RMU Login Screen...................................................................................................... 5-2Figure 5-2: RMU Top Frame.......................................................................................................... 5-2

Figure 5-3: RMU Confirmation Screen ........................................................................................ 5-4

Figure 5-4: RMU Software Map.................................................................................................... 5-5

Figure 5-5: RMU Status Screen.....................................................................................................5-6

Figure 5-6: Library Status Table Showing Current Library Status .............................................. 5-8

Figure 5-7: Selecting a Detailed Report..................................................................................... 5-9

Figure 5-8: Detailed Library Health Report................................................................................. 5-9

Figure 5-9: Detailed Library Status Report................................................................................ 5-10

Figure 5-10: Detailed Drive Status Report for SCSI Drive (With No Tape) .............................5-10

Figure 5-11: Detailed Drive Status Report for SCSI Drive (With Tape).................................... 5-10

Figure 5-12: Drive Status Table Showing Current Status ......................................................... 5-10

Figure 5-13: RMU Move Media Screen..................................................................................... 5-12

Figure 5-14: RMU Setup Screen ................................................................................................. 5-14

Figure 5-15: Setup Security Passwords Screen......................................................................... 5-15

Figure 5-16: Setup RMU Passwords Screen .............................................................................. 5-16

Figure 5-17: Setup Network Screen........................................................................................... 5-17

Figure 5-18: Static IP Address Options Screen......................................................................... 5-17

Figure 5-19: Setup Remote FTP Server Screen ......................................................................... 5-18

Figure 5-20: Library Configuration Screen................................................................................ 5-19

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Figure 5-21: Setup SCSI Configuration Screen......................................................................... 5-21

Figure 5-22: SCSI Drive Configuration Selection Screen......................................................... 5-23

Figure 5-23: SCSI Drive Configuration ID Settings Screen ....................................................... 5-24

Figure 5-24: Notification Registration Screen........................................................................... 5-25

Figure 5-25: Reset Library to Default Values Confirmation Screen ....................................... 5-27

Figure 5-26: RMU Functions Option (Upper Half of Screen) ................................................... 5-28Figure 5-27: RMU Functions Option (Lower Half of Screen) ................................................... 5-29

Figure 5-28: HTTP Firmware Update Validation Message....................................................... 5-30

Figure 5-29: RMU History Screen................................................................................................ 5-34

Figure 5-30: Full Trace Log (Partial Sample) ............................................................................. 5-35

Figure 5-31: Diagnostic Trace Log (Partial Sample)................................................................5-36


Figure 6-1: Sample OCP Error Message Screen ........................................................................ 6-1

Figure 6-2: Sample RMU Error Message in Library Health Table............................................... 6-1

Figure 6-3: Start/General ERP Decision Tree .............................................................................. 6-9

Figure 6-4: ERP 1 Decision Tree.................................................................................................. 6-10

Figure 6-5: ERP 2 Decision Tree.................................................................................................. 6-11Figure 6-6: ERP 3 Decision Tree.................................................................................................. 6-12




Figure 6-10: ERP 7 Decision Tree................................................................................................ 6-15

Figure 6-11: ERP 8 Decision Tree................................................................................................ 6-16

Figure 6-12: Power ERP Decision Tree....................................................................................... 6-17

Figure 6-13: Chassis vs. Drive ERP Decision Tree ...................................................................... 6-18

Figure 6-14: Chassis R&R............................................................................................................. 6-19

Figure 6-15: Drive R&R ................................................................................................................ 6-19

Figure 6-16: Power Supply R&R.................................................................................................. 6-19

Figure 6-17: Level 3 Escalation .................................................................................................. 6-20Figure 6-18: Location of Magazine Release Hole ................................................................... 6-21

Chapter 7 - Replacing Components

Figure 7-1: ARCvault Drive Access ............................................................................................. 7-1

Figure 7-2: Drive Cover Fan and SCSI Cables ........................................................................... 7-2

Figure 7-3: Reattaching the Brackets to a Full-Height Drive (Rear View)............................... 7-2

Figure 7-4: Single Half-Height SCSI Drive Assembly ...................................................................7-3

Figure 7-5: Drive Cover Assemblies............................................................................................. 7-4

Figure 7-6: ARCvault 24 Original Drive Cover............................................................................ 7-5

Figure 7-7: Removing the Original Drive Cover......................................................................... 7-6

Figure 7-8: Removing the Original Drive Cover......................................................................... 7-7

Figure 7-9: Left and Right Media Magazines............................................................................. 7-8Figure 7-10: Unpacking the Spare Chassis................................................................................. 7-9

Figure 7-11: Removing the Shipping Screws and Well Nuts ................................................... 7-10

Figure 7-12: Remove the Bracket Screw.................................................................................. 7-10

Figure 7-13: Remove the Shuttle Bracket................................................................................. 7-11

Figure 7-14: Removing the AC Receptacle Label.................................................................. 7-11

Figure 7-15: ARCvault 24 Components to be Removed ....................................................... 7-12

Figure 7-16: Manually Releasing a Magazine .........................................................................7-13

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Figure 7-17: Drive Assembly Connections................................................................................ 7-14

Figure 7-18: Well Nut Insertion (Side View)............................................................................... 7-16

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List of Tables


Table 1-1: ARCvault 24 Features................................................................................................ 1-2

Table 1-2: ARCvault OCP Security Levels ................................................................................. 1-6


Table 4-1: Options Available from the Default Screen ...........................................................4-4

Table 4-2: Move Media Location Type Options....................................................................... 4-8

Table 4-3: Status Menu Options ................................................................................................. 4-9

Table 4-4: Library Info Screen Data ......................................................................................... 4-11

Table 4-5: Drive Info Screen Data ............................................................................................ 4-12

Table 4-6: Setup Menu Options................................................................................................ 4-14

Table 4-7: Viewable Library Options........................................................................................ 4-15

Table 4-8: Viewable Network Options..................................................................................... 4-15

Table 4-9: Viewable SCSI/FC Options ..................................................................................... 4-16

Table 4-10: Editable Library Options........................................................................................ 4-18Table 4-11: Editable Network Options..................................................................................... 4-20

Table 4-12: Editable SCSI Options............................................................................................ 4-22

Table 4-13: Service Submenu Button Functions ..................................................................... 4-25

Table 4-14: Diagnostics Submenu Button Functions.............................................................. 4-26


Table 5-1: RMU Navigation Tab Descriptions & Security Levels.............................................. 5-3

Table 5-2: RMU Status Screen Features ..................................................................................... 5-6

Table 5-3: Graphics Used on Media Map................................................................................. 5-7

Table 5-4: Library Status Tables Library Status Field Details.................................................... 5-8

Table 5-5: Tape Drive Activity................................................................................................... 5-11

Table 5-6: Library Configuration Options ................................................................................ 5-19Table 5-7: ARCvault Default LUN Assignments....................................................................... 5-21

Table 5-8: Setup SCSI Configuration Options ......................................................................... 5-22

Table 5-9: Notification Registration Options ........................................................................... 5-25

Table 5-10: Diagnostic Options ................................................................................................ 5-33


Table 6-1: FSC/ERP Cross-Reference......................................................................................... 6-2

Appendix C - Available Commands

Table C-1: Commands & Configuration Option Interface Locations .................................. C-1

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CHAPTER 1

ARCvault 24 Overview

The ARCvault 24 is a low-cost tape backup and archive solution for small and medium

businesses with big-business demands. It incorporates affordability and capacity into a

simple, compact solution designed to provide the most cost-effective backup and archive

solution for your data storage needs. It is designed to integrate easily with most archiveapplications and occupies just 2U of rack space (Figure 1-1).

Figure 1-1: ARCvault 24 Library

Features

The ARCvault 24 Library features:

A compact 2U form factor

A standard bar code reader for easy media management

Two removable 12-cartridge media magazines that internally latch to prevent

unauthorized access and provides easy off-site storage

A customizable Import/Export (I/E) Element that allows the addition or removal ofcartridges

A graphical touch screen on the front panel for manual operation A remote management utility for convenient set up, control, and troubleshooting

Customer-replaceable components for easy, cost-effective support, service, and upgrades

ARC-0011

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The following table details the features of the library:

Design and Layout

Most everyday backup and archive operations can be easily accomplished from the front of the

ARCvault unit (Figure 1-2) using the LCD touch screen that functions as the Operator Control

Panel (OCP). Additional features, functions, and settings are available by accessing the units

Remote Management Utility (RMU) via a web browser on a PC connected either directly to the

unit or through the host network.

Figure 1-2: ARCvault 24 Front Panel

Tape cartridges are loaded using the two removable magazines located behind the doors on

either side of the center bezel of the front panel. A pressure catch holds the doors shut and, as

a safety feature, both doors must be closed before the internal robotics will function.

Table 1-1: ARCvault 24 Features

Feature DetailsForm Factor 2U

Classification Library

Available Drives LTO drives, up to two SCSI

Maximum Number of Slots 24

Magazines Two 12-slot

Import/Export Slot None, single slot, or 12-slot magazine

Bar Code Reader Standard

Power Supply Single, not customer-replaceable

Manual Interface 2.5 x 1.25 (6.4 x 3.2cm) LCD touch screen,128 x 64 pixels

Remote Management Built-in web GUI

Customer Replaceable Units Tape drive, drive cover assembly, chassis,

and magazines

ARC-0023

Retaining Screw

Center Bezel Door (Open)

LCD Touch Screen

Tape Cartridge Magazineoor Handle

Ventilation Slots Door Catch

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CAUTION: If a door is opened while the library is powered up, the robotics stop immediately and ageneral alert message is displayed on the OCP. However, if a door is opened while a move involving an

I/E Element slot is occurring, the robotics stop immediately and a WARNING message is shown. CLOSE

THE DOOR IMMEDIATELY to prevent possible damage to the library. When the door is closed, any move

is completed and all configured I/E Element slots are inventoried.

All cabling and power connections, along with the units main power switch, are located on the

rear panel (Figure 1-3). When the power is on, the switch is illuminated. Access to the tape

drives is available through the drive cover by loosening just two thumbscrews, allowing easy

upgrading or replacement of the drives. Connections are available for Ethernet and SCSI

cabling. The fan on the drive cover handles the cooling exhaust.

Figure 1-3: ARCvault 24 Rear Panel

NOTE: The library remembers its power state when the power cord is unplugged. When the cord isplugged back in, it returns to the same state. For example, in the event of a power loss, the

unit automatically reboots when power is restored.

Interfaces

There are two ways to interface with an ARCvault unitusing the OCP touch screen on the

front panel (Figure 1-4) or by accessing the units RMU via a web browser on a connected PC.

The default IP address of the RMU is http://10.0.0.1/.

The OCP is a 2.5" x 1.25" (6.4 x 3.2cm) touch screen with a 51 dpi (20 dpcm) resolution. It

features virtual buttons to access the menus and change the settings. It provides an easy way

to directly communicate with the unit and make changes that are related to the use and

movement of physical media. Refer to Chapter 4, Operator Control Panel, for details.

Figure 1-4: ARCvault 24 OCP Default Screen

ARC-0008

SCSI Ports

AC Receptacleower Switchhumbscrews

System Fanrive Cover EthernetUSB (Not Implemented)

Serial
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The RMU uses HTML to create an interactive interface (Figure 1-5) that addresses the

majority of the librarys settings. A series of tabs along the top provide access to different

configuration screens. Refer to Chapter 5, Remote Management Utility, for details.

Figure 1-5: ARCvault 24 RMU Interface

Media Magazines

Each ARCvault media magazine (Figure 1-6) holds up to 12 LTO tapes. The ARCvault 24 has

two magazines; one on each side. The numbering of the magazine slots is bottom to top, from

the front of the magazine to the rear. The left magazine slots are numbered first followed by

the right magazine slots.

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Figure 1-6: ARCvault 24 Media Magazines

I/E Element

The ARCvault 24 also offers a configurable I/E Element to provide a means of exchanging tapemedia while the unit is still operating. You can set it to be either the removable first slot of the

left magazine or the entire left magazine.

When configured as a single slot, the I/E Element is the first slot (bottom front) in the left

magazine. It can be removed by opening the left door, squeezing the two tabs in the center,

and pulling the handle. The handle and bottom slot slide out, leaving the other 11 slots in

place and functioning (Figure 1-7).

Figure 1-7: Removing a Single-Slot I/E Element

When the I/E Element is configured as an entire magazine, the magazine unlocks when the

door is opened so it can be removed. After closing the door, the library continues functioning

with just the right magazine.

ARC-0005Left

ARC-0006

Right

A

RC-0003

ARC-0004

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NOTE: Opening the left door immediately deactivates the robotics so that the I/E Element can beremoved. The I/E Element status is set to Removed. When the door is closed, the library

immediately reinventories the I/E Element (either the single slot or all 12 slots depending on

the configuration) before continuing.

Security Levels

There are two levels of security available with an ARCvault library:

User-Level securityControls access to the power, media magazines, and the movementof the media inside the unit.

Administrator-Level securityControls access to most of the utilities and the

configuration editing.

For added protection, ARCvault lets you assign different passwords to each level based on the

type of access:

The OCP touch screen provides User and Administrator security using 4-digit numeric

passwords. These are disabled by default.

The RMU offers User and Administrator security using 12-digit alphanumericcharacters that are case sensitive. The default Administrator password is 2 while the

default User password is 1.

NOTE: When entering a RMU password from the OCP, you are limited to only hexadecimalcharacters (0-F). To take advantage of the full alphabet, you must use the RMU Password

change option on the Setup tab.

Table 1-2 shows the different OCP security levels, the OCP access point that prompts for a

password, and the scope of access.

NOTE: Each security type controls a specific group of OCP options. For example, adding a Userpassword does NOT protect Admin-level options. However, a higher level of security permits

access to all lower-level functions, such as Admin-level security allows access to all User-

level functions.

Table 1-2: ARCvault OCP Security Levels

Level Controls this Access DescriptionUser P ower > Reboot Library

Power > Power Off Library

Mag Access

Move Media

Controls access to the power, media

magazines, and the movement of the

media inside the unit.

Admin All User access options plus these:

Setup > Passwords

Setup > Edit Opts > Library

Setup > Edit Opts > Network

Setup > Edit Opts > SCSI/FC Utilities > Service

Utilities > Diagnostics

Controls access to most of the utilities

and the editing of configuration

options.

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CHAPTER 2

Installation and Setup

This section covers the basic setup of your ARCvault 24 library.

IMPORTANT: For installation information about your ARCvault 24 library, refer to the ARCvault 12& 24 Quick Start Guide. A printed copy is located inside the Accessory Kit and a PDF version islocated on the Documentation CD.

Activating the Warranty

Before installing your new unit, it is essential that you activate your ARCvault warranty.

Technical and warranty support, including automatic firmware version checking, is not

available until this is accomplished.

Use these steps to register your unit at the Overland Storage website:

1. Go to the Overland Technical Support website at:

http://support.overlandstorage.com/

2. Using the MEMBERS LOGIN E-mail and Password fields, login to the site.

NOTE: If you are not yet a member, click the SIGN UP NOW buttonand follow the instructions to become a member. Its free!

3. Under MY PRODUCTS, clickAdd or Register a NewProduct and follow the instructions.

Configuring the Unit for Everyday Use

1. At the front of the unit, tap the OCP touch screen to power on the unit. The Startupscreen is displayed (Figure 2-1). The inventory status and IP address alternate at the

bottom of the screen.

Figure 2-1: OCP Startup Screen

Wait approximately 3 minutes for Power-On Self-Test (POST) to be completed and the

Default screen menu to be displayed (Figure 2-2).
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Figure 2-2: OCP Default Screen Menu

2. If necessary, change the units SCSI ID (only if it needs to be different than the defaultsetting of 1):

a. Press Setup > Edit Opts > SCSI/FC (pressing OK at the going offline message).

b. Press the Drv 1 Bus ID data field on the right.

c. Press the New data field.

d. Using the pop-up keyboard, enter the new SCSI ID number and press OK.

e. Press Save and then press OK to confirm.

f. Repeat Steps Steps ae for the other drive.

g. When the screen resets, press Back three times.

Loading the Tape Media

You are now ready to insert your tape cartridges into the library. The removable media

magazines provide an easy means of loading the media.

CAUTION: Keep a loaded magazine level. Tilting the magazine can result in the tapes falling out andpossibly being damaged. Also, do not hold a magazine by only the handle; use both hands to support it.

1. At the OCP Default screen, press Media > Mag Access (pressing OK at the going

offline message) > Unlock All.

The magazine locked symbols change to unlocked symbols.

2. Open the doors and remove the magazines by pulling the handles.

3. Insert the tape cartridges.

4. Reinsert the magazines.

The magazines relock automatically.

NOTE: If you did not remove and reinsert both magazines, you must press Relock All beforecontinuing.

5. Press Back once.

Wait while the unit automatically inventories the magazines.

6. Press Backagain to return to the Default screen.

Your system is now ready for use.

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Remote Access

The ARCvault 24 Library comes configured as static IP address 10.0.0.1. To access the unit

remotely for additional configuration, open your browser to this address.

IMPORTANT: If the default remote access IP Address of 10.0.0.1 needs to be changed to adifferent static or dynamic IP address, refer to IP Address Configuration on page 3-10.

NOTE: Refer to Chapter 5, Remote Management Utility, for complete details on configurationoptions and settings.

Configure E-Mail Communications

Before the Send a Support Ticket, Check Firmware Revision Level, and Send a Test E-Mail

options in the RMU can be used, the network must be configured and the SMTP Server

address must be entered.

NOTE: If the ARCvault library cannot be connected to your network while configured to the defaultstatic IP address of 10.0.0.1, use the OCP (Setup > Edit Opts > Network) to change the units

network settings. After the unit reboots, you can connect to your network and configure the

SMTP Server.

SMTP Server Configuration

1. From a computer connected to the same network as the ARCvault library, open a

browser, connect to the default address ofhttp://10.0.0.1/, and login as Administrator

(see Security Levels on page 1-6).

2. In the top frame of the RMU, click the Setup tab (Figure 2-3).

Figure 2-3: RMU Tabs

3. Click the Notifications button (clicking Confirm at the going offline message).

4. Complete the Configuration section (Figure 2-4):

Enter either the IP Address or Hostname for the E-Mail Server.

Select theWarning Level desired.

Figure 2-4: Notifications Configuration Options
http://10.0.0.1/http://10.0.0.1/

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5. In the E-Mail Addresses section, enter data for your network:

a. Enter up to four addresses to receive e-mail event messages.

b. Change the e-mail address that will be used as the return address (From Address)

for the event messages to a real address.

The From Address is used to receive e-mail responses from Overland Support.

c. Click the check box to add a trace file to Critical event e-mails.

6. Click Submit.

The information is updated immediately. Remain logged in for the next part of this setup

procedure.

Network Configuration

1. Verify with your network administrator what type of IP address the ARCvault library

should be using.

If it is a static IP address, obtain the actual library IP, subnet mask, gateway, and DNS

server addresses.

2. Click Setup > Edit Ops > Network > OK (at the going offline message).

3. At the Network configuration screen (Figure 2-5), do one of the following:

To automatically obtain an IP address from a DHCP server, click the radio button

next to Dynamic IP Address, and click Submit.

To enter a specific Static IP address, click the button next to Static IP Address, and

click Submit. A secondary subscreen is displayed where you enter the static

address, subnet mask, gateway, and DNS address in the appropriate fields. Click

Submit on this subscreen to activate the options (or Reset to clear and start over).

After clicking Submit, the library automatically reboots.

Figure 2-5: Setup Network Screen

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CHAPTER 3

Daily Operation

This chapter covers some of the common functions and changes that might be performed on

the ARCvault 24 Library during daily use.

NOTE: Many of the these procedures require the use of either the OCP touch screen or the RemoteManagement Utility (RMU). For detailed information on those two features, refer to

Chapter 4, Operator Control Panel, and Chapter 5, Remote Management Utility.

IMPORTANT: A Full Trace log should be saved every time changes are made to the configuration inthe event that the information is needed should the chassis or controller card be swapped out.

Power Controls

To power on the unit, tap the OCP touch screen or press the rear Power switch. This beginsthe POST process and displays the Startup screen (Figure 3-1). This screen alternates

between showing the current POST status and the default IP address for the library.

Figure 3-1: POST Startup Logo Screen

After approximately 2 minutes, when the unit has completed its POST process (including an

inventory of cartridges), the unit automatically displays the Default menu screen (Figure 3-2)

and is ready for use.

Figure 3-2: OCP Default Screen

To power down the unit, first press the Power button on the OCP touch screen, then press

Power Off Library, and finally confirm the choice. The unit performs a controlled shutdown,

including parking the shuttle and robotics inside. For an uncontrolled shutdown, press and

hold the rear power switch for approximately 4 seconds to power down the unit.

NOTE: The library remembers its power state when the power cord is unplugged. When the cord isplugged back in, it returns to the same state. For example, in the event of a power loss, the

unit automatically reboots when power is restored.

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OCP Touch Screen

The OCP touch screen provides an easy way to make common configuration changes and

control access to the media. The following is a basic list of operational procedures and general

instructions for using the OCP touch screen.

Virtual buttons are represented on the screen as rectangles with labels such as Status.Press inside the rectangle to activate the buttons feature or submenu.

A keyboard or set of option buttons is automatically displayed when numbers need to be

entered or specific selections are required.

If more options are available than can fit on the screen, arrow buttons are displayed onthe bottom so you can scroll through the options. Only one arrow is shown when you

reach the end or beginning of the list.

NOTE: The Status screen, Help screen, and all message screens use a scroll bar with arrows onthe right side in place of the Up/Down arrows. Drag your finger up or down the scroll bar,

or press and hold an arrow key to scroll.

A Back button is always available on the bottom right of all secondary or lower menu

screens to return you to the previous screen.

A Cancel button is available on all data entry screens to return you to the previous menu

screen without making changes.

When the library is powered off but still plugged in, the OCP glows blue. Tapping the

OCP starts the power on cycle.

Status Check

To quickly check the current status of the library, use the Status button on the Default menu

screen. The Status screens are read-only so a password is not required to view the data.

1. At the OCP Default screen (Figure 3-3), press the Status button.

Figure 3-3: Status Button Location

2. At the Status Menu (Figure 3-4), press Cart Map.

Figure 3-4: Status Menu Screen

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3. On the Cart Map screen (Figure 3-5), press a data field to see a detailed status for adrive (Drv) and magazine (Mag). You will need to use the scroll bar to view all theinformation.

Figure 3-5: Cart Map Screen (Complete Screen)

Drv 1Drive 1 operational and tape status.

Drv 2Drive 2 operational and tape status (blank if not installed).

Left Mag Left media magazine slot and cartridge status.

Right MagRight media magazine slot and cartridge status.

Bottom left areaShows the unit operational status (such as Library Idle).

If necessary, use the scroll bar on the right to view the different buttons.

4. Press Back to return to the Status Menu screen.

5. If necessary, press either the Library or Drive n button to see additional information.

Refer to Status Menu on page 4-8 for more details.

Tape Cartridges

While the ARCvault libraries are available with different LTO tape drives using different tapeformats, the general handling of the tape media is the same throughout the ARCvault family.

Before you can use the library, you must first load the tape cartridges. If bar code labels are

being used, they must be installed before you load the cartridges.

Bar Code Labels

The ARCvault 24 comes with a bar code reader to help manage cartridges. The graphic below

(Figure 3-6) shows how to install a bar code label on an LTO tape cartridge.

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Figure 3-6: Bar Code Label Installation

The following are tips to ensure maximum media performance and life:

Place labels only in the recessed area, next to the write protection switch.

Never place labels on the top, bottom, sides, or rear of the cartridgethey can causeloader faults and interfere with normal operations. Also, labels placed in such locations

can come off inside the equipment causing damage.

Always inspect cartridges before use for incorrect or improperly attached labels.

Never reuse a cartridge labelalways replace it with a new one.

Media Magazines

The media magazines are used to store the tape cartridges inside the library when they are

not in use. They provide an easy means to add, remove, or exchange cartridges as needed.

They are also a convenient way to store cartridges once they are full of data. As a securitymeasure, access to the magazines can be password protected.

I/E Element

By configuring the left magazine as a variation of the Import/Export (I/E) Element option, the

ARCvault 24 lets you add or remove tape cartridges without taking the library offline. There

are two types of I/E Elements available:

Single-slot only the bottom front slot of the left magazine is configured as an I/EElement using the removable tray.

Full-magazine the entire left magazine is used as an I/E Element.

The default I/E Element setting for the ARCvault 24 is a single-slot I/E Element.

Single-Slot I/E Element

Configuring your ARCvault to have a single-slot I/E Element provides a maximum benefit

with a minimum impact on operations since only one slot is dedicated to that purpose. The

single-slot I/E Element can be removed by pressing together both release tabs located on the

front of the magazine and pulling the handle (Figure 3-7). When the I/E tray is reinserted, the

library automatically inventories it.

ARC-0047

Bar Code Label

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Figure 3-7: I/E Element Location

CAUTION: When removing a single-slot I/E Element with a tape cartridge in it, be careful to keep theslot tray level. Tilting the I/E Element can result in the tape falling out and possibly being damaged.

When the bottom front slot and handle that form the single-slot I/E Element tray assembly is

removed (Figure 3-8), the remainder of the magazine (11 slots) stays in the library. The

library shows the I/E Element as Removed, but continues to use the remaining 11 slots after

the door is closed.

Figure 3-8: Removing Single-Slot I/E Element

ARC-0024

I/E Element Magazine Release Tabs Standard Magazine

ARC-0003

ARC-0004

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Once the I/E Element is out of the unit, media can be removed or inserted (Figure 3-9).

Figure 3-9: Single-Slot I/E Element With Tape Inserted

Full-Magazine I/E Element

In this configuration, the entire left magazine is dedicated as an I/E Element, allowing large

numbers of tape cartridges to be exchanged without taking the library offline. This can be

useful when backing up large amounts of data requiring numerous tapes to be exchanged

before completing the job.


A full-magazine I/E Element is removed by just opening the door and pulling the magazine by

the handle. The release tabs are not used.

Slot Numbering

To help with the management of tape cartridges, the individual slots of the magazines are

numbered. The sequence of the numbering is by magazine, from the bottom to the top, front to

back. When an I/E Element is configured, those slots are numbered separately.

ARC-0002

Front

Tape Cartridge

I/E Element

Handle

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Daily Operation

When no I/E Element is enabled in the ARCvault 24 (Figure 3-10), the slot numbering starts

in the left magazine and continues with the right magazine.

Figure 3-10: Normal Magazine Slot Numbering

When a single-slot I/E Element is enabled in the ARCvault 24, the first slot of the left

magazine is used and is given an i/e label. This causes the regular slot numbering (Slot 1) to

start from the second slot of the left magazine (Figure 3-11).

Figure 3-11: Slot Numbering with Two Single-Slot I/E Element

When the entire left magazine is configured as an I/E Element, the slots are numbered i/e 1

i/e 12 (Figure 3-12) and the magazine name changes from Left Mag to I/E Mag in the

OCP. The regular slot numbering (Slot 1) starts with the first slot of the right magazine.

ARC-0020

Handle

Handle

1 4 7 102 5 8 11

9 126

22 19 16 1323 20 17 14

18 154 21

LeftMagazine

RightMagazine

ARC-0020

Handle

Handle

i/e 1 3 6 91 4 7 10

8 115

21 18 15 1222 19 16 13

17 143 20I/E Element

LeftMagazine

RightMagazine

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Figure 3-12: Slot Numbering with Full-Magazine I/E Element

Media Handling

Most of the normal daily operations of an ARCvault library center around the handling of tape

media. The ARCvault 24 manages up to 24 tape cartridges.

Moving Media Inside the Library

NOTE: This is the same as the Move a Tape Cartridge option on the Media tab of the RMU.The OCP Move Media command (Figure 3-13) provides the means to move cartridges inside

the library without physically touching them.

Figure 3-13: Move Media OCP Screen

NOTE: If the location type has no available openings, a dash () is shown for the location number. Ifonly one option is available for the location type, the location number doesnt change.

1. At the OCP Default screen, press Media >Move Media > OK (at the going offline

message).

2. At the Move Media screen, select the source location:

a. With the default From (Fr) field selected, use the left and arrows to choose

the source location type.

b. Use the right and arrows to select the source location number.

3. Select the destination:

a. Press the To field between the lower arrows.

b. Use the left and arrows to select the destination type.

ARC-0020

Handle

Handle10 7 4 111 8 5 2

6 32 9

i/e 1 i/e 4 i/e 7 i/e 10i/e 2 i/e 5 i/e 8 i/e 11

i/e 9 i/e 12/e 3 i/e 6 I/E Element(Entire LeftMagazine)

RightMagazine(Normal Slots)

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Daily Operation

c. Use the right and arrows to select the destination number.

4. Press Execute.

Wait for the tape to be moved. You are automatically returned to the Media menu when

done.

5. Press Back to return to the Default screen.

Using the Magazines for Bulk Media Exchanges

If you need to add, remove, or exchange a large number of tape cartridges and do not have the

left magazine configured as an I/E Element, you can take the library offline and use one or

both media magazines to exchange cartridges. Each magazine holds up to 12 LTO cartridges.


1. At the OCP Default screen, press Media > Mag Access > OK (at the going offline

message).

Wait for the robotics to come to a complete stop.

2. Press Unlock All and open the doors.

3. Carefully remove a magazine.

4. Add, remove, or exchange any tape cartridges.

5. Carefully slide the magazine back into the library until it relocks.

6. If needed, repeat Steps 35 for the other magazine.

7. Close the doors.

8. Press Back.

Wait while the library is automatically inventoried.9. Press Backagain to return to the Default screen.

Using the I/E Element for Media Exchanges

The ARCvault I/E Element allows you to import or export cartridges without taking the

library offline.

Managing Media With a Single-Slot I/E Element

Follow these steps to add, remove, or exchange tape cartridges in an ARCvault library

configured for a single-slot I/E Element:

1. If necessary, use the Move Media option to move a tape to the I/E Element for removal.

2. Open the left door.

3. Remove the I/E Element by squeezing the two release tabs and pulling the handle.

4. Add, remove, or exchange the tape cartridge.

5. Reinsert the I/E Element.

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6. Close the door.

Wait while the library completes an inventory of the I/E Element.

7. If necessary, use the Move Media option to move the new tape to a slot or drive.

Managing Media With a Full-Magazine I/E Element

NOTE: This works the same as using a regular magazine for a bulk exchange but the ARCvaultlibrary remains online during the exchange.

1. As needed, use the Move Media option to move any tapes to the I/E Element magazine

for removal.

2. Open the left door.

3. Carefully remove the I/E Element magazine by pulling the handle.

4. Add, remove, or exchange any tape cartridges.

5. Carefully reinsert the I/E Element magazine until it relocks automatically.

6. Close the door.Wait while the library completes an inventory of all 12 slots in the I/E Element

magazine.

7. If necessary, use the Move Media option to move any new tapes to a slot or drive.

IP Address Configuration

By default, the ARCvault library comes configured with the static IP address of 10.0.0.1.

Configure for DHCP Addressing

Use this procedure to have a DHCP Server automatically assign an IP address to the

ARCvault library:

1. At the OCP Default screen, press Setup > Edit Opts > Network > OK (at the goingoffline message).

The IP Addr Assignment option is shown.

2. Change the IP Address Assignment to DHCP:

a. Press the IP Addr Assignment data field.

b. Press DHCP.

c. Press OK.

3. Press Save > OK (at the reboot message).

4. Press Back twice to return to the Default screen.

5. Press Power > Reboot Library > OK (at the going offline message) >OK (at the

reboot message).

Wait while the library reboots.

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Part Number 10400009-105-24 04/2007 W 311

Daily Operation

Configure a New Static IP Address

Use these steps to change the static IP address of the ARCvault library:

1. At the OCP Default screen, press Setup > Edit Opts > Network > OK (at the going

offline message).

The IP Addr Assignment option screen is shown.2. Change the static IP address:

a. Scroll down one screen to the Library IP Addr option.

b. Press the data field on the right.

c. Press the New data field.

d. Using the keypad, enter a unique IP address (www.xxx.yyy.zzz) assigned by your

network administrator, and press OK.

e. Verify the address is correct and press OK.

3. Enter an IP mask:

a. Scroll down one more screen and press the IP Mask data field on the right.

b. Press the New data field.

c. Using the keypad, enter an IP mask (www.xxx.yyy.zzz) assigned by your network

administrator, and press OK.

d. Verify the address is correct and press OK.

4. Enter an IP gateway address:

a. Scroll down another screen and press the IP Gateway data field on the right.


c. Using the keypad, enter an IP gateway (www.xxx.yyy.zzz) assigned by your network



5. Enter a DNS Server address:

a. Scroll down one final screen and press the DNS Server data field on the right.


c. Using the keypad, enter an IP gateway (www.xxx.yyy.zzz) assigned by your network



6. Press Save > OK (at the reboot message).

7. Press Back twice to return to the Default screen.

8. Press Power > Reboot Library > OK (at the going offline message) >OK (at thereboot message).

Wait while the library reboots.

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Chapter 3

312 X Part Number 10400009-105-24 04/2007

Tape Drive Cleaning

The ARCvault library provides an option to clean a tape drive manually. When needed, the

cleaning cartridge can be loa

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