www.smarttar.co.uk0330 088 0888

Apprenticeships:

THE SMARTWAY TO DOBUSINESS

“Leaders and managers have developed excellent relationships with employers, enabling them to deliver high-quality programmes that meet local and regional needs and the needs of apprentices” - Ofsted

Growing Your Workforce!

The one thing that all employers rely on is the quality of their people. The more experienced and the better trained they are, the more that reflects on the reputation and performance of their company. Smart offers Apprenticeship programmes in the following sectors:-

• Hospitality & Catering• Health & Social Care• Business Administration• Customer Service• Sales & Retail• Contact Centre• Warehousing & Storage• Business Improvement Techniques• Team Leading & Management Apprenticeships combine on the job training in your organisation with off the job learning. The learning provides a real understanding of the working world, Combining practical skills with theoretical knowledge.

As an employer, you will see the benefits from day one. We provide staff training to meet your specific requirements, free consultancy for individual businesses on a range of areas and we work in partnership with you to train and develop a motivated, skilled and confident workforce who will help your business grow.

A Personalised Apprentice Recruitment Service!

We’ll not only help you fund your Apprentices, but we’ll also help you find them... for free!

If you are looking for staff, have you considered taking on an Apprentice? We have a dedicated team of advisors waiting to support you.

We will advertise your vacancies, recruit and shortlist applicants to your specification, arrange interviews and we will work with you to select the perfect candidate to join your business - and better still - all these services are FREE OF CHARGE! You may also be eligible for one of these excellent grants:

Teen Grant: An extra £1,000 grant will be paid to any employer who takes on a 16-18-year-old, or a 19-24-year-old who has previously been in care.

Entrepreneur Offer: For small businesses employing less than 50 employees, 16-18 apprentices remain contribution free. This incentive also applies to any learner aged 19-24 coming from a care background.

Should you have any questions or wish to provide any feedback, please contact: customerservice@smarttar.co.uk

93% of our learners surveyed in 2017 would recommend us to their colleagues,

contacts, friends & family

92% of our employers surveyed in 2017 would recommend us to their colleagues,

contacts, friends & family

Business Services

This sector covers the many different occupations that ensure businesses run efficiently, profitably and keep customers happy. If you’re a fan of shows like ‘The Apprentice’ then this could be the field for you.

Millions of people work in this sector, and your Apprenticeship could lead to a role in many different areas within a business.

With business skills, you could work in a variety of roles such as Support Office, Customer Contact or Administrative roles in a range of industry sectors.

But what sort of job can you get with ‘business skills’? Things such as (and this is just to name a few!): Human Resources Officer, Office Administrator, Tele Marketing, Data and Communication Officer, Personal Assistant, Secretary, and Manager.

Within this sector, we offer the following Apprenticeship programmes at Levels 2, 3 and 4:

• Business Administrator

• Customer Service Practitioner/Specialist

• Team Leader

• Management

“Giving apprentices an opportunity in your

company gives you a perfect platform to adapt

the apprentice into your company’s business

ethos. With direction given by Smart Training

Advisors they can assist with embedding core

business principles to your apprentices. Watching

your apprentice grow in confidence, stature and

motivation is one of the most rewarding feelings

in business.”

TLM Laser

Hospitality & Catering

Hospitality is one of the UK’s most exciting and fastest growing industries. It’s the UK’s fifth largest employer, with over 2.4 million people. It’s also packed full of diversity, opportunity and hard workers.

The Hospitality industry offers career paths that reflect its dynamic, often vibrant nature. There are many opportunities to start at the bottom and work your way up to management; you just need to set your goals, gain the appropriate experience and training and then work hard. You could even open your own business down the track.

Some sectors of the industry provide the more traditional vertical career paths, such as the kitchen where it is possible to move up from being an apprentice chef up through various positions to head or executive chef.

Many chefs move on to become owners/operators of their own restaurants or move into management positions in hotels.

Career paths in the hospitality industry are very flexible. With enthusiasm and industry experience, your hospitality career is only limited by your knowledge of what is possible!

Within this sector, we offer Apprenticeship programmes at Levels 2, 3 and 4:

• Hospitality Team Member

• Commis Chef

• Chef de Partie

• Hospitality ManagerHospitality Manager

Retail & Commercial Enterprise

Walk down any high street, and you’ll see chain stores, independent shops, cafés, hairdressers, pubs, and restaurants. You could put yourself in a strong position for a job in any one of them with an Apprenticeship within Retail and Commercial Enterprise.

Within this sector, we offer the following Apprenticeship programmes at Levels 2, 3 and 4:

• Retailer• Retail Team Leader• Retail Manager When most people consider retail as a career possibility, they often think of casual part-time roles in shops or working shifts, including weekends and irregular hours. However, the retail industry is a big business with numerous facets to it.

The retail sector is very diverse and ranges from the smallest corner store to a market trader to the most significant department stores and supermarkets. Over 3 million people work in nearly 300,000 retail businesses in the UK.

The retail sector also includes catalogue sales and internet based stores.

You could find yourself advising customers, arranging window displays or learning how to manage a shop. You could pick up experience in sales and marketing; both are essential for any business.

“My apprenticeship has given me back my confidence and allowed me to believe in my abilities. It has given me a passion for learning and inspired me to encourage others to take up an Apprenticeship and realise their own potential”

Kim Greenaway, Ralph Lauren

Continuous improvement is essential for all businesses -

• More Competition Than Ever• Global Marketplace• Information is Everywhere• Business environments are evolving rapidly

The business improvement programme will deliver the tools and techniques to participants enabling them to contribute to making improvements at work. Whether you’re looking to streamline processes, improve customer service standards, engage employees or reduce inefficiencies, this programme will form the foundation for engaging your most important asset, your people, in making change good.

This programme is designed to empower individuals and teams to generate ideas, overcome challenges and allow their ideas to make a positive impact on the business, inspiring employee engagement and a feeling of value.

Our Business Improvement Techniques programme can give your business the boost, delivering sustainable improvements that will focus on quality, reduce costs and improve the delivery method, which offers massive savings to your business.

Manufacturing & Continuous Improvement

The principles and techniques apply to various sectors and functions including manufacturing, engineering, banking, food products, IT, property, retail, telecoms, etc.

• Business Improvement Techniques Level 2• Improvement Practitioner Level 3• Improvement Leader Level 4• Performance Manufacturing Operations Level 2• Performance Manufacturing Operations Level 3

BehaviourBusi

ness

impr

ovem

ent

tech

niqu

es• Workplace organisation techniques (5S)• Visual management systems• Kaizen• Process flow analysis• Set-up improvement• Standard operating procedures• Six Sigma

• Effective team working• Ability to develop own visual management systems• Applying learned techniques to own work areas

• Contributing to the implementation of workplace improvements

• Constant strive to streamline processes and improve area• Abiding by safety regulations• Live and breathe continuous improvement in the

workplace

Knowledge

Skills

Manufacturing & Continuous Improvement

Engage. Enable. Empower.

Health & Social Care

We are dedicated to the health and social care sector and promoting best possibly care for all individuals being supported whether this is in their own homes, residential homes, nursing homes, supported living or day services.

An apprenticeship can improve individual’s skills, make businesses more efficient and ensure that the people being supported in care services are receiving their care from a quality trained workforce. We aim:

• To support people to become the best they can be

• To support employers to develop a quality trained

workforce who provide the best care for the client

• To support individual learners to reach their full

potential

• To develop positive relationships with

employers

In Health and Social Care, there are 3 levels of apprenticeship:

Intermediate – Adult Care Worker

The Level 2 confirms competence in areas of Health and Social Care as appropriate and is the required qualification for registration and regulatory requirements in the Social Care sector in England. Learners have the opportunity to take a general qualification in Health and Social Care, or they may specialise in Dementia Care or Learning Disabilities.

Possible job roles for those working towards this qualification:

• Care Assistants in Residential Settings or Supported Living• Healthcare Support Workers in Community and Primary

Care Environments• Healthcare Assistants in Acute Health Environments• Care Support Workers in Domiciliary Services

Advanced – Lead Adult Care Worker

The Level 3 confirms competence in areas of Health and Social Care. Learners have the opportunity to take a general qualification in Health and Social Care or they may specialise in Dementia Care or Learning Disabilities.

Higher – Leadership in Care Level 5

The Leadership and Management in Health and Social Care qualification provides learners with the skills and knowledge needed to manage practice and lead others in adult health and social care provision or in children and young people’s services.

Learners will need to be working in the role of Deputy or Manager in an appropriate setting, or have the opportunity to carry out responsibilities associated with these roles to be able to study for the Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services.

Ofsted June 2017 - Grade 2 in all areas In June 2017 Smart Training and Recruitment undertook a full Ofsted inspection whereby the organisation maintained its Grade 2. Smart Training and Recruitment are incredibly proud of the result. This is what Ofsted said:

• Apprentices benefit from highly effective support from training advisers and employers. They develop high levels of confidence and good industry skills which enable them to progress well and make a valuable contribution to the businesses in which they work.

• Leaders and managers have developed excellent relationships with employers, enabling them to deliver high-quality programmes that meet local and regional needs and the needs of apprentices.

• Employers value the expertise that apprentices develop during their programmes and they recognise the improved contribution that apprentices make to the businesses.

• Training advisers use their recent industry experience effectively, enabling apprentices and trainees to apply their learning in a variety of work contexts. As a result, they gain high levels of confidence and develop good, industry-standard skills quickly.

• Training advisers support apprentices well through regular and timely review meetings, during which they monitor their progress and provide effective feedback which enables apprentices to make good progress

• Leaders and managers have developed highly productive working relationships with employers. They have worked collaboratively to improve the choice and relevance of the qualification units available to their apprentices and to develop in-house training packages.

Traineeships

A traineeship is a training programme with work experience that unlocks the great potential of young people and prepares them for their future careers by helping them to become ‘work ready’.

Designed to help young people aged 16-to-18 who don’t yet have the appropriate skills or experience, traineeships provide the essential work preparation training, English, maths and work experience needed to secure an apprenticeship or employment.

The flexibility of traineeships offers employers the opportunity to help build a pool of high-quality future recruits for your sector.

Traineeships are very flexible, and by working closely with us, we can design a programme which suits your needs and those of the trainee.

At the end of their traineeship, each young person will be guaranteed a job interview if a role becomes available or an exit interview together with meaningful written feedback to help them secure an apprenticeship or employment with another employer.

If you decide to offer a trainee an apprenticeship, you could be eligible for an apprenticeship incentive for employers of £1,000

What Are The Benefits Of Offering Traineeships?

Traineeships have been developed in response to research showing that young people frequently lack the knowledge and experience employers expect in the workplace. Traineeships will help to tackle this problem while benefiting your business in the following ways:-

• Employers can design a high-quality traineeship

in partnership with Smart Training - one that suits

both the needs of your business and the needs of

the trainee.

• Traineeships allow you to nurture the next

generation, helping your business to develop a

loyal, talented workforce. Your current employees

will have the opportunity to build their own

mentoring and coaching skills, supporting the

trainee.

• All training costs are covered by Government

funding, including a free job site to post your

traineeship opportunities.

“Our business has been built on Apprenticeships” Rob Drake-Knight - Rapanui

Taking advantage of our wide range of opportunities is as easy as visiting our website, giving us a call or dropping us an email.

0330 088 0888 info@smarttar.co.uk www.smarttar.co.uk

Apprenticeship Levy, what you need to know

What is the Apprenticeship Levy?

In May 2017 the Government introduced the apprenticeship Levy to help fund three million new apprenticeships by 2020. The Levy applies to all industries in the UK and has replaced previous apprenticeship funding models.

Who pays the Apprenticeship Levy?

All employers in the UK who have an annual wage bill of £3 million and above are required to pay into the levy using their Apprenticeship Service Account. This equates to approximately 2% of the nations employers. This same group of employers will also receive a 10% top up to their Apprenticeship Service Accounts based on their monthly contribution.

What about if you are an SME and are not required to pay into the Apprenticeship Levy?

Non-Levy (SME) employers are able to access Apprenticeships under a co-funded model. The Government will pay 90 percent of the agreed price whilst the employer must fund 10 percent of the total cost. Employers with less than 50 members of staff are entitled to fully funded apprenticeship training for each 16-18 year old they employ.

What is the Apprenticeship Service Account?

This is the online portal available to levy paying employers. This is where you will be able to view all available funds and transaction history aligned to your organisation. Employers will select their provider of choice from a list of approved apprenticeship providers alongside entering learner details once ready for enrolment. In 2018 the Apprenticeship Service Account will be available for all non-levy paying employers too.