appli ation hand ook · applying for participation in the certified literate community program...
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APPLICATION HANDBOOK CERTIFIED LITERATE COMMUNITY PROGRAM
Georgia Communities in Partnership with the Georgia CLCP Professional
Association, Technical College System of Georgia, and Office of Adult
Education
TABLE OF CONTENTS
Introduction ______________________________________________________________________________________ i
CLCP Mission and Goals _________________________________________________________________________ ii
Sample Application Packet _________________________________________________________________ 1–52
Application Cover Sheet______________________________________________________________________ 1
Application Form ____________________________________________________________________________ 2
Table of Contents _____________________________________________________________________________ 3
Introduction __________________________________________________________________________________ 4
Criterion One _________________________________________________________________________________ 5
Sample Organizing Members List ________________________________________________________ 6
Sample Bylaws _____________________________________________________________________________ 7
Criterion Two _______________________________________________________________________________ 13
Sample Governing Body List ____________________________________________________________ 14
Criterion Three _____________________________________________________________________________ 15
Criterion Four _______________________________________________________________________________ 16
Sample Surveys __________________________________________________________________________ 17
Criterion Five _______________________________________________________________________________ 26
Sample Plans _____________________________________________________________________________ 27
Criterion Six _________________________________________________________________________________ 41
Sample Measurement Standards _______________________________________________________ 42
Sample Report Forms ___________________________________________________________________ 43
Criterion Seven _____________________________________________________________________________ 45
Sample Resolution _______________________________________________________________________ 46
Criterion Eight ______________________________________________________________________________ 47
Sample Budgets __________________________________________________________________________ 48
Sample Director Job Description _____________________________________________________________ 51
INTRODUCTION
i
Applying for participation in the Certified Literate Community Program (CLCP) is a
rigorous and multi-faceted process. After receiving several requests for a model
application, the Technical College System of Georgia developed this handbook as a guide
for communities seeking to participate in CLCP.
This handbook is modeled on several applications submitted by communities now
participating in the Certified Literate Community Program. The sample text and
documents for each Criterion were compiled from these applications. Many communities
use different organizational structures (commission, council, board, alliance, committee,
etc.), officers (chair, president, etc.), and staff positions (administrator, coordinator,
director, etc.). As a result, the samples in this handbook are not consistent in their use of
these terms. Other terms throughout the handbook may be used inconsistently for the
same reason. New applicants will, of course, use appropriate terms consistently when
their organizational structure and details have been determined.
This handbook is intended to assist a community in two ways: first, by serving as a guide
in determining the expectations of the TCSG State Board for certifying a Participant
community, and second, by providing initial information and ideas to a community
planning to join this literacy initiative.
A firm tenet of the Certified Literate Community Program is that each community in the
state is unique in its combination of literacy needs, resources to meet those needs,
demographics, and structure. The manner in which a community organizes to meet the
challenging mission and goals of this program can and should be as distinctive as the
community. You are invited to use this information to its best advantage—modify it, adapt
it, or develop something new. Be as creative and your needs demand and resources allow.
Please do not hesitate to seek further assistance in regard to meeting any of these criteria.
Contact the Certified Literate Community Program office at 404-679-5256 or
(NOTE: Additional suggestions, explanations, and clarifications will appear throughout the
handbook in italicized notes, as shown here.)
CLCP MISSION STATEMENT AND GOALS
ii
OUR MISSION
The mission of the Certified Literate Community Program is to mobilize every resource
available to a community into a literacy campaign that functions within state certification
guidelines and will result in a literate community.
OUR GOALS
To secure the commitment of all leading public and private community
organizations to the literacy campaign.
To create and sustain public demand for a literate community.
To achieve new enrollment annually and retain existing enrollment to the extent
necessary to achieve the designation, Certified Literate Community.
To assess and document progress and to recognize publicly the incremental
economic, social and cultural benefits of literacy skills improvements achieved
within the community.
To develop a program that is capable of being sustained for the community to
achieve and exhibit its ability to maintain the designation, Certified Literate
Community.
CLCP SAMPLE APPLICATION
SAMPLE
COVER PAGE
1
(program name)
APPLICATION
for PARTICIPATION
in the
CERTIFIED LITERATE COMMUNITY PROGRAM
(date)
(NOTE: Mission or purpose statement may be placed here.)
SAMPLE
APPLICATION FORM
2
APPLICATION FORM
Participation in the Certified Literate Community Program
Name of Community________________________________ Date of Application_____________
Brief Description of Community Boundary ___________________________________________
Literate Community Program Organization Name, Address, Telephone Number, E-Mail Address
__________________________________________________________________________________________________________________
__________________________________________________________________________________
Community Program Administrator ___________________________________________________
Application submitted by ___________________________________ ________________________________
Name Signature
Community qualifications have been reviewed by the following members of the CLCP Professional
Association Evaluation Team:
(1) _________________________________________________________________________________________
(2) _________________________________________________________________________________________
(3) _________________________________________________________________________________________
(4) _________________________________________________________________________________________
Evaluation Team Recommendation on Participant Status ( ) Yes ( ) No
Comments ________________________________________________________________________________________________
________________________________________________________________________________________________
Evaluation Team Chair Signature _____________________________ Date ________________________________
Date of Participant Certification by State Board of the Technical College System of Georgia
______________________
SAMPLE
TABLE OF CONTENTS
3
TABLE OF CONTENTS
Introduction …………………………………………………………………………………………………..…….……....4
Criterion One ………………………………………………………………………………………………………………..5
Criterion Two ………………………………………………………………………………………..………………..…..13
Criterion Three …………………………………………………………………………………………………….……..15
Criterion Four ……………………………………………………………………………………………………..………16
Criterion Five ……………………………………………………………………………...………………………………26
Criterion Six ………………………………………………………………………………………………………………..41
Criterion Seven …………………………………………………………………………………..……………………….45
Criterion Eight ………………………………………………………………………………..…………………………..47
(NOTE: Many application packets include appendix pages containing samples of organizational
meeting minutes, newspaper articles, promotional materials, and other relevant program
information.)
SAMPLE
INTRODUCTION
4
INTRODUCTION
This application contains documentation that we, the (organization name) believe verifies
our compliance with all criteria of the Certified Literate Community Program. On the pages
that follow we have stated each criterion and given an explanation of the actions we have
taken to meet that criterion.
We are now submitting this application to provide initial information to the CLCP
Professional Association Board of Directors, the evaluating body of the Certified Literate
Community Program.
_____________________________________ _________________________________________
(Board officer name and title) Signature
(NOTE: Some communities include names, positions, and signatures of all Board officers here.)
_____________________________________ _________________________________________
(Staff name and title) Signature
_________________________________________
Date
(NOTE: A more extensive introduction is appropriate.)
SAMPLE
CRITERION ONE: Summary
5
CRITERION ONE
An existing or newly created organized community group has established appropriate
plans and objectives dedicated to the accomplishment of the mission and goals of the
Certified Literate Community Program, as evidenced by written documents.
(NOTE: Outline your group’s history and describe the development of your program. Some
applications include news articles, pictures, examples of promotional literature, etc.)
This criterion is evidenced by the establishing of the (organization name) . The (group:
Commission, Council, Committee, Board,) is comprised of (number) community members from
various backgrounds. Efforts were made to select members who would be representative of
all sectors of the community. A list of the Commission members is included with the
CRITERION TWO documentation.
Prior to selection of the commission members, a (steering committee, task force) was
appointed to begin program development. A listing of these members is attached. This
committee initiated program activities and was responsible for the nomination of
community leaders to serve on the Commission. A list of the Task Force members is attached.
(NOTE: Often members of this Task Force become the Commission, Council, etc. which implements
the Program. In many communities there is no distinction between the two groups; that is, one
group performs both functions.)
The Commission is formally organized according to written by-laws to achieve the mission
and goals of the Certified Literate Community Program. It is served by a Chair, Vice Chair,
Treasurer, Secretary, Parliamentarian, and seven standing committee chairpersons. The
program is also served by a paid administrator. Duties and responsibilities of the
Commission and its officers are outlined in the Commission’s by-laws. (Attached)
(NOTE: Other documents which might be attached include Articles of Incorporation, Certificate of
Incorporation, and evidence of non-profit status. The legal status of the organization should be
very clear. Additional documents may include an organization history or narrative.
SAMPLE
CRITERION ONE: Organizing Members
6
(name of organization)
CERTIFIED LITERATE COMMUNITY PROGRAM
Organizing Task Force
(NOTE: If not the same as the implementing group listed in CRITERION TWO, list group member
names, addresses, phone numbers, occupations, agencies, community affiliations, etc. The
following list suggests the diversity of organization members to be included.)
Government: State legislators, county commissioners, city council members, mayors,
department heads, etc.
Business and Industry: Chambers of Commerce, owners, CEOs and other representation from
manufacturing, retail, and services, (banks, utilities, hospitals, health care providers), etc.
Professionals: Attorneys, accountants, health care professionals, realtors, etc.
Social Services: Directors and/or other representation from DFACS, PEACH Program, Health
Department, Labor Department, Housing Authority, etc.
Civic, Social, Professional Organizations: United Way, Rotary, Lions, Kiwanis, Pilot, Retired
Teachers, Bar Association, Junior League, garden clubs, fraternities, sororities, etc.
Churches: Ministers, education directors, youth directors, church school teachers, etc.
Media: Management and reporters from newspapers and radio and TV stations, etc.
Education: Boards of Education, superintendents, principals and teachers (private schools,
too), post-secondary institutions, TCSG Service Delivery Area Adult Literacy Program
Administrator, , HEAD START, Family Connection, Communities in Schools, libraries,
volunteer literacy programs, etc. All literacy service providers must be represented.
Justice system: Judges, district attorneys, probation and parole officers, police officers,
sheriff, etc.
Other interested community citizens,
(Note: When listing literacy service providers, also identify any adult students, whose participation
is strongly encouraged.)
SAMPLE
CRITERION ONE: Bylaws
7
(NOTE: These sample bylaws were adapted and used with the permission of the Athens-Clarke
County Literate Community Alliance.)
SAMPLE BY-LAWS
(name of organization)
ARTICLE I. GENERAL
Section 1. Name. The name of the community organization is the (name of organization).
Section 2. Applicability. These by-laws provide for the governance of the (name of
organization).
Section 3. Purpose. The purpose of this organization shall be to increase the literacy levels
of the citizens of (community) in the following ways:
A. To create, establish and maintain an active continuing educational program utilizing
the Certified Literate Community Program.
B. To investigate, study, develop and implement plans to establish community literacy.
C. To promote the public interest in the development and maintenance of literate
community designation.
Section 4. Office. The principal office for the transaction of the business of the organization
shall be located in (community) at such place as may be fixed from time to time by the
Board of Directors.
ARTICLE II. BOARD OF DIRECTORS
Section 1. Functions and Definitions. The affairs of the organization shall be managed by the
governing board, which is herein referred to as the “Board of Directors” or “Board”.
Section 2. Qualification and Number. Each director shall be at least twenty-one years of age.
The original Board of Directors shall be appointed by the Chair of the Public Education
Committee of the (community) Chamber of Commerce, as the initiating entity. Therefore,
SAMPLE
CRITERION ONE: Bylaws
8
the number of directors constituting the Board shall not be less than 12 nor more than 40,
with the exact number to be set annually be resolution of the existing Board.
(Note: Initiating Boards, Councils, Commissions, etc. are often self-identified by virtue of having
volunteered to be part of the organizing effort.)
Section 3. Election and Tenure. Initially, each director shall hold office until his or her term
expires, until his or her successor is elected and qualified, or until his or her earlier
resignation, removal from office, or death. Thereafter, a nominating committee appointed by
the Chair of the Board of Directors at regular business meeting shall nominate a slate of
directors to be voted on by the Board at the annual meeting.
Section 4. Seating of Directors. All newly-elected directors shall commence official duty as
of (date) , and serve until their term expires. There shall be three terms of office for the
initial directors, one-year, two-year and three-year. Terms of office for the initial Board shall
be determined by random draw. Thereafter, the Board shall elect new members for three-
year terms.
Section 5. Powers. The Board of Directors shall have the authority to manage the affairs and
exercise the powers and privileges as they may deem expedient for the interests of the
organization, subject to limitations and requirements of the law.
Section 6. Meetings. The Board of Directors shall meet quarterly at such time and place as
will be determined by them. An annual meeting shall serve as the time when new Board
members shall be elected. Special meetings of the Board may be called at any time by the
Chair or by any two or more directors. Notice of a special meeting, including the purpose of
the meeting shall be given to each director at least two days prior to said meeting.
Section 7. Quorum. A majority of the membership of the Board of Directors shall constitute
a quorum for the transaction of business at any meeting, but less than a quorum may adjourn
the meeting. Unless otherwise required by law, the act of a majority of the directors present
and voting at any properly convened meeting at which there is a quorum shall be deemed the
act of the Board.
Section 8. Removal. At any regular or special meeting of the Board duly called, any one or
more members of the Board may be removed by the affirmative vote of a majority of the
directors then in office.
SAMPLE
CRITERION ONE: Bylaws
9
Section 9. Vacancies. All vacancies in the Board of Directors shall be filled by the remaining
directors, at any regular or special meeting, by the vote of the majority of the directors
present and voting. The director thus elected to fill any vacancy shall hold office until the
next annual meeting and until his/her successor is elected and qualified.
Section 10. Compensation of Directors. Directors shall receive no stated salary for their
services, but shall serve as volunteers without pay.
ARTICLE III. OFFICERS
Section 1. Selection. Officers of the organization shall be Chair, Vice-Chair, Secretary and
Treasurer. All officers must be members of the Board of Directors. A special meeting of the
newly-elected Board of Directors shall be held as soon as practical after the election of the
directors, at which time the officers for the coming year shall be elected by majority vote.
Terms of office shall be for one year (1) beginning (date) of each year and ending (date)
of the following year.
Section 2. Removal, Vacancies. Any officer of the organization may be removed from office
at any time by the Board of Directors. Any vacancy occurring in any office of the organization
may be filled by the Board.
Section 3. Chair. The Chair shall be the chief officer of the organization and shall preside at
all meetings of the Board of Directors. The Chair shall have, in his or her discretion, power
and authority to supervise all the affairs of the organization and the acts and conduct of all
the officers of the organization, and shall have such other duties as may be conferred upon
the Chair by the Board.
Section 4. Vice-Chair. The Vice-Chair shall act in the absence of the Chair and shall have all
powers, duties, and responsibilities provided for the Chair of the Board when so acting. The
Vice-Chair shall have such other duties as may be required of, or assigned to, him or her by
the Board or by the Chair.
Section 5. Secretary. It shall be the duty of the Secretary to keep a record of the proceedings
of all meetings of the Board of Directors; to notify the directors of meetings as provided by
these by-laws; and to perform such other duties as may be prescribed by the Chair, Vice-Chair,
or Board of Directors.
SAMPLE
CRITERION ONE: Bylaws
10
Section 6. Treasurer. The Treasurer shall keep, or cause to be kept, the financial books and
records of the organization, and shall faithfully account for its funds by keeping full and
accurate records of all receipts and disbursements. He or she shall present written financial
statements of receipts and expenditures at the regular meetings of the Board of Directors,
and shall prepare a yearly financial statement of receipts and expenditures recapping the
activities during the year. He or she will serve on, and may chair, the Finance Standing
Committee.
ARTICLE IV. STAFF
Section 1. Coordinator. The Coordinator shall be a contracted employee of the organization
who shall serve at the pleasure of and be responsible to the Board of Directors; shall serve as
the chief executive officer of the organization; shall be responsible for the execution and
implementation of the policies, procedures and programs as determined by the Board; shall
serve as a resource and advisor to the Board and any committees formed by the Board; shall
maintain records and reports as necessary to maintain Participant status in the Certified
Literate Community Program; and shall serve as a representative of the organization in the
community. The Coordinator shall have the responsibility for the supervision of any paid
office staff and shall perform such duties as necessary to manage the office of the
organization.
ARTICLE V. FINANCES
Section 1. Fiscal Year. The fiscal year of the organization shall begin (date) and end (date).
Section 2. Funds. All money paid to the organization shall be received and administered by
the Board of Directors and placed in a general operating fund at a financial institution
approved by the Board.
Section 3. Disbursements. Upon approval of the general operating budget, the Treasurer is
authorized to make disbursements on accounts and expenses provided for in the budget
without further approval of the Board. Disbursements shall be by check with co-signatures
as the Board may determine.
Section 4. Budget. The Coordinator shall prepare the budget in detail with assistance from
the Executive Committee. The budget shall be approved by the Board of Directors.
SAMPLE
CRITERION ONE: Bylaws
11
Section 5. Audit. The financial records of the organization shall be submitted to the Board
of Directors and audited annually by an independent certified public accountant. The audit
shall be available to the Board of Directors at all times in the offices of the organization.
ARTICLE VI. COMMITTEES
Section 1. Appointment of Committees. At the discretion of the Board of Directors, said
Board from time to time may elect or appoint a committee or committees as said Board may
see fit to establish. Each such committee shall have and may exercise such authority and
perform such functions as the Board may prescribe within the limitations imposed by law.
Section 2. Standing Committees. There may be the following Standing Committees which
shall be directly responsible to the Board of Directors:
a. Recruitment and Retention Committee
b. Public Relations Committee
c. Finance Committee
d. Education Committee
e. Community Assessment and Evaluation Committee
f. Government Relations Committee
g. Resources Committee
The Standing Committee Chairpersons shall be members of the Board of Directors.
Section 3. Executive Committee. The Executive Committee shall consist of the chairpersons
of the standing committees and the Officers of the Board of Directors. In the event the Board
creates other standing committees, the chairpersons of said committees shall also serve on
the Executive Committee. The Executive Committee shall meet monthly and shall have all
the powers of the Board of Directors during the intervals between Board meetings, subject
always to ratification by the Board of Directors.
ARTICLE VII. PROCEDURES
Section 1. Use of Funds. The organization shall use its funds only to accomplish the purpose
and objectives specified in these by-laws.
SAMPLE
CRITERION ONE: Bylaws
12
Section 2. Notice of Meetings. Notice of regular meetings of the Board of Directors and
Executive Committee shall be mailed to members at least seven (7) days prior to the meeting.
Section 3. Parliamentary Authority. Roberts Rules of Order. Newly Revised shall be the final
source of authority in all questions of parliamentary procedures when such rules are not
inconsistent with the by-laws of the organization.
ARTICLE VIII. AMENDMENTS
Section 1. Amendments. These by-laws may be amended or altered by the Board of Directors
with two-thirds (2/3) vote at any regular or special meeting with a quorum present, provided
the proposed amendment has been submitted in writing to the members at least seven (7)
days prior to said meeting.
ARTICLE IX. DISSOLUTION
Section 1. Dissolution. In the event of dissolution of (name of organization) any residual
assets or remaining funds will be turned over to one or more regularly organized qualified
charitable, education, scientific or philanthropic organization, which themselves are exempt
as organizations described in Section 50l(c)(3) and 170(c)(2) of the Internal Revenue Code
of 1954 or corresponding sections of any prior or future law. Dissolution and distribution of
assets will be by majority vote of the Board of Directors.
DATE: __________________________________
SAMPLE
CRITERION TWO: Summary
13
CRITERION TWO
A multi-culturally diverse representation of all major sectors of the community is
actively involved in the Certified Literate Community Program organization. The
active participation of adult students should be sought.
The (name of community) intends to touch the life of every adult in this community by
establishing the Commission and ensuring that its members are representative of all major
sectors of the community. Our major sectors include business/industry, elected offices, the
media, educational entities, agencies, churches and other religious organizations, civic
organizations, volunteer organizations, and professional groups. Our diversity is evidenced
by the list of Commission members and descriptive profiles which are attached.
The Commission meets each month to plan activities. Standing committees meet on a regular
basis to develop plans and activities to be presented to the full Commission. The Commission
members, officers and standing committees’ chairs and members are listed. Standing
Committees will include other persons from the community as plans and activities are
implemented.
SAMPLE
CRITERION TWO: Governing Body
14
(name of organization)
CERTIFIED LITERATE COMMUNITY PROGRAM
(type of governing body: board, commission, council, etc.)
(NOTE: List group member names, addresses, phone numbers, occupations, agencies, community
affiliations, etc. Indicate officers and committee chair. The following list suggests the diversity of
organization members to be included.)
Government: State legislators, county commissioners, city council members, mayors,
department heads, etc.
Business and Industry: Chambers of Commerce, owners, CEOs and other representation from
manufacturing, retail, and services, (banks, utilities, hospitals, health care providers), etc.
Professionals: Attorneys, accountants, health care professionals, realtors, etc.
Social Services: Directors and/or other representation from DFACS, PEACH Program, Health
Department, Labor Department, Housing Authority, etc.
Civic, Social, Professional Organizations: United Way, Rotary, Lions, Kiwanis, Pilot, Retired
Teachers, Bar Association, Junior League, garden clubs, fraternities, sororities, etc.
Churches: Ministers, education directors, youth directors, church school teachers, etc.
Media: Management and reporters from newspapers and radio and TV stations, etc.
Education: Boards of Education, superintendents, principals and teachers (private schools,
too), post-secondary institutions, TCSG Service Delivery Area Adult Literacy Program
Administrator, , HEAD START, Family Connection, Communities in Schools, libraries,
volunteer literacy programs, etc. All literacy service providers must be represented.
Justice system: Judges, district attorneys, probation and parole officers, police officers,
sheriff, etc.
Other interested community citizens,
(Note: When listing literacy service providers, also identify any adult students, whose participation
is strongly encouraged.)
SAMPLE
CRITERION THREE: Summary
15
CRITERION THREE
Boundaries of the community for the purpose of this program have been specified.
The boundaries of the (name of organization) are identified as (county, city, or other
geographically or politically defined area).
(NOTE: List all incorporated municipalities.)
SAMPLE
CRITERION FOUR: Summary
16
CRITERION FOUR
Census data have been consulted to determine the estimated number of adults
targeted for participation in this program. A needs analysis has been conducted to
project their literacy needs resulting in the formulation of a recruiting plan.
The total population of (community) according to 2010 census data is (number). Adults
with less than a ninth grade education total (number). Adults with ninth to twelfth grade
education but no diploma total (number). Also included in the target population are 16 to 19
year old individuals out of school, without a diploma.
The total number of individuals over 16 years of age who are without a high school or GED
diploma and not in school totals (number). Therefore, the Program goal over the ten-year
period is to provide literacy services to (number) adults.
There were (number) responses in the 2010 census from individuals who indicated that they
speak English “not well” or “not at all”.
In order to determine how to best provide services to meet the literacy needs of
(community) several surveys have been conducted. See attached samples.
(NOTE: Most communities summarize survey results and include here.)
In addition to surveys, we are in the process of conducting a community-wide telephone
survey which will give a representative sample of the overall community attitudes and
literacy needs.
It is strongly indicated from all of the data collected and being collected that there is a need
for literacy services in (community) and that there is a strong desire to improve the literacy
levels of the community. These indications will greatly impact our recruiting efforts.
A complete survey of all community adult education opportunities (adult education classes,
volunteer tutorial programs, church classes, etc.) has been conducted. A list of all these has
been compiled and will be distributed throughout the community. It includes days, times,
providing agencies, instructors, contact persons, and phone numbers. A copy is attached.
(NOTE: Although no sample is provided in this handbook, organizations are strongly encouraged
to create this literacy provider listing
SAMPLE
CRITERION FOUR: Agency Survey
17
(NOTE: Sample surveys were originally developed by the Griffin-Spalding Certified Literate
Community Program.)
(NOTE: Surveys can be mailed, however, organizations had greatest success when conducting
interviews in person.)
AGENCY SURVEY
(name of organization)
CERTIFIED LITERATE COMMUNITY PROGRAM
Date _________________
Agency Person Interviewed ___________________________________
Address Position__________________________________
Phone e-mail__________________________________________________
Interviewer_______________________________________________________________________________
1. Approximately how many clients does this agency serve annually? ___________
2. What percentage do you estimate have less than a high school education? %
3. Using your best estimate, what percentage of those identified in question #2 might
be interested in enrolling in adult education? _______ %
4. Would more education be of benefit to your clients? Yes No
5. How can we best communicate our adult education opportunities to your clients?
Newspaper Posters, Brochures, Publications
Radio Client Orientation Sessions
Other (Specify: )
SAMPLE
CRITERION FOUR: Agency Survey
18
6. List 3 incentives or inducements that you feel would be effective in getting your
clients to participate in an education program:
1. .
2. .
3. .
Which of the above incentives would your agency be willing to provide to your clients?
# 1 # 3
# 2 None
7. In order to assist your clients, which of the following services can this agency
provide?
provide classroom space
provide learning materials
assist in the distribution of publications & brochures
post announcements on a bulletin board
tell clients about adult education classes
discuss adult education with client groups
provide resource person to our adult education classes
provide volunteer help in recruiting and/or instruction
include announcements in your communications and publications
other (Specify: )
SAMPLE
CRITERION FOUR: Agency Survey
19
8. Would you hold a staff meeting at which we could explain adult education program
to your staff?
Yes No
9. Would you be interested in making an appointment with someone to get further
information?
Yes No
SAMPLE
CRITERION FOUR: Employer Survey
20
EMPLOYER SURVEY
(Name of local organization)
CERTIFIED LITERATE COMMUNITY PROGRAM
Date _________________________
The purpose of this survey is to identify the educational needs and workplace requirements
of employers in (name of organization) to aid in the design of a community program to
support these needs.
Name of company ____________________________________ Phone________________________
Address ____________________________________ _____e-mail_________________________
Name of individual completing survey _____________________________________________
Title ___________________________________________________________ ________________________
1. Please check one of the following standard industrial classifications:
Agriculture Transportation, Comm. & Utilities
Mining Wholesale, Trade & Retail
Construction Finance, Insurance & Real Estate
Manufacturing Government
Services Other
2. How many of your employees are not in a management position:
under 20 40 - 100 201 - 300
20 - 39 101 - 200 301 or more
3. From your personnel records, about what percentage of these employees do you
estimate have not graduated from high school or earned the equivalent of a high school
degree? %
0% ______ 5% ________ 25% ________ 55-60% _______
2% ______ 10% _______ 30-40% _______ 90% __________
4. Do you have any educational requirements for the lowest level of employment in
your company?
Yes No
If yes, what are they? _____________________________________________________________
SAMPLE
CRITERION FOUR: Employer Survey
21
5. Does educational preparation affect an individual’s opportunities for advancement
in your company?
Yes No
6. Approximately what percentage of jobs requires a proficiency in the following areas:
Reading and Writing Mathematics .
7. Do any of your employees have difficulty performing job duties due to a lack of
reading, writing, or math skills? Yes No
If yes, approximately what percentage? _________
8. Does your company offer any type of remedial training for employees who may have
difficulty?
Yes No
If yes, give a brief description: __________________________
9. Are you aware of the Adult Education workplace programs in your community?
Yes No
10. Would you be interested in learning more about these program?
Yes No
11. Would your company provide space and furniture for adult education classes?
Yes No
12. Would you be willing to actively encourage participation in adult education classes
by talking with employees? Yes No
13. Would you be willing to put up posters or announcements about adult education?
Yes No
14. Would your company offer release time, say a couple of hours a week, for employees
to attend class somewhere? Yes No
15. List other incentive or inducements that you feel would be effective in getting your
employees to participate in an educational program:
SAMPLE
CRITERION FOUR: Employer Survey
22
1.
2.
3.
Which of these incentives would you be willing to provide employees?
# 1 # 2 # 3 None
16. Would your company offer one of these programs on a voluntary or mandatory
basis?
Volunteer Mandatory
Thank you
_____________________________
Interviewer
SAMPLE
CRITERION FOUR: Parent/School Survey
23
NOTE: Modified by Winder-Barrow Certified Literate Community Coalition. Distributed to all K-
12 students to take home.)
PARENT/SCHOOL SURVEY
(Name of local organization)
CERTIFIED LITERATE COMMUNITY PROGRAM
Date ____________________
The (organization name) is a group of people working together to implement a 10 year
plan for certifying our community as a “Literate Community” and therefore a prime
candidate for high quality industry employment. This survey is a sampling of the work to
be done. Please take a moment to complete the survey (one per family) and make sure it is
returned. Working together we can improve our futures and our children’s futures. The
listing of your name and address is optional but if you choose to include that information,
we will let you know how you can help our coalition or benefit from its help.
1. Which school does your youngest child in school attend?________________________________
2. What is your occupation? (Check one)
FATHER MOTHER
Farming Clerical Farming Clerical
Homemaker Laborer Homemaker Laborer
Managerial Professional Managerial Professional
Public Serv Unemployed Public Serv _ Unemployed
Other (Specify ) Other (Specify )
3. What is your highest grade completed?
FATHER: GRADE 0-4 5-8 9-11 12-Above
MOTHER: GRADE 0-4 5-8 9-11 12-Above
4. Are you aware of Adult Education Services in (community) ?
FATHER: Yes No MOTHER: Yes No
SAMPLE
CRITERION FOUR: Parent/School Survey
24
5. If you did not complete the 12th grade or GED, would you be interested in
completing your high school education?
FATHER: Yes No MOTHER: Yes No
6. If yes, where would be the most convenient place for you to attend classes? (Check
one)
Local Technical College Local Churches
Local Schools Other (specify )
7. How are you most often informed of community activities?
Newspaper Word of Mouth
Radio Other (specify )
8. Excluding you, your spouse, and children under age sixteen, are there other
members of the household who have left school before completing high school?
Yes No
9. If yes, how many? ____________
10. Are you able to help your child with his/her homework?
FATHER: Yes No MOTHER: Yes No
11. Are you able to read to your child?
FATHER: Yes No MOTHER: Yes No
12. Do you participate in school activities such as PTA?
FATHER: Yes No MOTHER: Yes No
SAMPLE
CRITERION FOUR: Parent/School Survey
25
13. Racial/Ethnic Background. (check one)
American Indian African American
White Asian
Hispanic
INFORMATION BELOW THIS LINE IS OPTIONAL
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -- - - - - - - - - - - - - - - - - - - - - - - - - -
Would you please give us the following information:
Name: ____________________________________________________
Address: ____________________________________________________
Phone: ____________________________________________________
Is someone in your family interested in receiving help from the coalition?
Yes No
Is someone in your family interested in providing help to the coalition?
Yes No
For those interested in more information call the (organization name) at (phone
number). Thank you for your help and continued interest.
SAMPLE
CRITERION FIVE: Summary
26
CRITERION FIVE
Appropriate goals and plans for achieving them have been established so that the
community can attain literate status within ten years.
This criterion is evidenced by the attached plans and objectives. All plans will be evaluated
on a regular periodic basis and updated to meet the changing needs of the population.
The following standing committees have developed the attached plan:
Chair
Business-Labor-Industry (name)
Public Relations (name)
Resources (name)
Recruitment and Retention (name)
Government Operations (name)
Finance (name)
Assessment and Evaluation (name)
All standing committees have common general responsibilities which include:
1. Proceeding according to the by-laws and policies of the organization.
2. Scheduling and conducting committee meetings.
3. Committing to the required effort to achieve Program goals.
4. Developing written objectives and detailed plans for meeting them, including
timelines, that will lead to achievement of the overall goals of the Certified Literate
Community Program.
5. Evaluating and reporting results of the implementation of strategies.
6. Broadening active community involvement by soliciting program participants and
leaders.
PLAN FOR ACCOMPLISHING OBJECTIVES
BUSINESS-INDUSTRY-LABOR COMMITTEE (SAMPLE) (Pg.1)
GOALS/OBJECTIVES
ACTIVITIES/TASKS
TIME LINES FOR
IMPLEMENTATION
EVALUATION STRATEGIES
DEGREE OF
ACCOMPLISHMENT GOAL:
To develop a collaboration among
CLCP, businesses, industry,
professionals, and agencies for
mutual benefit.
OBJECTIVES:
1. Create and maintain awareness
among all employers in the
county of the need for a literate
community.
2. Assist employers to get their
employees into literacy
programs.
A. Contact human resources
directors, personnel managers,
small business owners and
agency directors to promote
CLCP and to solicit their active
involvement.
B. Urge employers to encourage
their employees to take
advantage of adult education
services.
A. Provide resources to employers
by meeting with their
employees to explain programs.
B. Coordinate with Public
Relations Committee to
distribute flyers, posters and
other advertisements to
employees.
C. Determine if employer will
provide any incentives to
employees.
D. Recognize employee
participation in CLCP with
appropriate awards and media
coverage when participant
confidentiality permits.
Contact 10 businesses by (date), to
continue as needed.
By (date), to continue as needed.
Meet with 2 groups by (date), to
continue as needed.
By (date), to continue as needed.
By (date), to continue as needed.
Yearly as part of student recognition
and throughout program, as
appropriate.
Documentation of meetings and
correspondence.
Documentation via participants
enrolled.
(Note what has been
accomplished re:
objectives.)
PLAN FOR ACCOMPLISHING OBJECTIVES
BUSINESS-INDUSTRY-LABOR COMMITTEE (Pg.2)
GOALS/OBJECTIVES
ACTIVITIES/TASKS
TIME LINES FOR
IMPLEMENTATION
EVALUATION STRATEGIES
DEGREE OF
ACCOMPLISHMENT 3. Secure the financial support of
business and professional
people.
A. Work with Finance Committee.
B. Create awareness of the value to
them of higher literacy rates.
C. Make clear, well-developed
requests.
D. Publicly acknowledge support.
Include with 1-A and 1-B.
Include with annual
volunteer/community support
recognition.
PLAN FOR ACCOMPLISHING OBJECTIVES
PUBLIC RELATIONS COMMITTEE (SAMPLE) (Pg.1)
GOALS/OBJECTIVES
ACTIVITIES/TASKS
TIME LINES FOR
IMPLEMENTATION
EVALUATION STRATEGIES
DEGREE OF
ACCOMPLISHMENT GOAL:
Promote community awareness of
the economic, social, and cultural
benefits of literacy.
OBJECTIVES:
1. Create and maintain community
awareness of the need for a
literate community, thereby
fostering community support of
the CLCP.
2. Develop a recognition program
for outstanding students,
volunteers, and donors.
A. Publicize through various
media:
1. Newspaper articles
2. Radio interviews and PSAs
3. TV interviews and PSAs
4. Literacy brochures
5. Articles in school and
industry newsletters
6. Speakers and programs
7. Church announcements and
bulletins
8. Social media
9. Sponsor essay contest:
“Why Literacy is Important”.
B. Develop local logo and slogan
to complement state logo and
promote their use.
C. Promote state “Literacy Day”.
Follow up with theme
promotions related to holiday
and special events.
A. Hold a reception to honor
students and volunteers.
B. Award prizes or certificates for
special achievements.
C. Coordinate with Business-
Industry-Labor Committee to
develop a corporate recognition
program for donor businesses.
By (date) and throughout project.
By (date)
Throughout project.
Yearly in September.
Maintain file of newspaper articles,
brochures, church bulletins, etc. of
publicity.
Logo and slogan in print.
Copies of articles and information
distributed.
Pictures, programs and copies of
media coverage for CLCP
scrapbook.
(Note what has been accomplished
re: objectives.)
PLAN FOR ACCOMPLISHING OBJECTIVES
PUBLIC RELATIONS COMMITTEE (Pg. 2)
GOALS/OBJECTS
ACTIVITIES/TASKS
TIME LINES FOR
IMPLEMENTATION
EVALUATION STRATEGIES
DEGREE OF
ACCOMPLISHMENT 3. Maintain long-term community
awareness of the need for a
literate community and the need
for individual literacy.
4. Work with other standing
committees to publicize the
program and its activities.
5. Develop Speakers Bureau to
provide information to and
solicit support from local
groups.
A. Develop and distribute
promotional material to
publicize the importance of
literacy and to attract
participants and volunteers.
1. T-Shirts
2. Stickers and buttons
3. Brochures
4. Billboards
5. Posters.
B. Display and distribute
information at special events.
C. Conduct special activities in the
community to promote literacy.
D. Identify and publicize people
who have been successful in
local literacy programs.
A. Secure media coverage.
B. Provide assistance in
developing their promotional
plans materials.
A. Provide training and materials
as needed.
B. Encourage all council members
to participate.
C. Offer to civic clubs,
professional organizations,
churches, businesses, and other
groups.
Throughout project.
(NOTE: Determine and list
time line for each activity.)
Throughout project.
(NOTE: Develop and list dates
for specific activities.)
Samples of material developed.
PLAN FOR ACCOMPLISHING OBJECTIVES
RESOURCES COMMITTEE (SAMPLE) (Pg.1)
GOALS/OBJECTIVES
ACTIVITIES/TASKS
TIME LINES FOR
IMPLEMENTATION
EVALUATION STRATEGIES
DEGREE OF
ACCOMPLISHMENT GOAL:
Provide adequate volunteer,
educational and physical resources
to insure success of CLCP.
OBJECTIVES:
1. To secure adequate number of
qualified volunteers.
2. Determine what educational
services are already available in
the community.
3. Add new educational services
and expand existing ones as
needed.
4. Establish and maintain a
resource directory of all adult
educational services within the
community.
A. Recruit volunteer tutors for one-
to-one tutoring of lower level
students.
1. Working with Public
Relations Committee, solicit
volunteers by radio, TV,
newspaper, social media.
2. Use Speakers Bureau to
recruit volunteers.
B. Coordinate tutor training.
C. Collaborate to provide in-
service training to insure
success of tutor-student
matches.
D. Recruit volunteers to support
paid administrative staff.
Survey community to determine
literacy services available.
1. Consult community surveys to
determine need.
2. Monitor class sizes.
By (date) and as needed.
(NOTE: with literacy providers,
determine number of volunteers
needed.)
By (date) and as needed.
Throughout program.
Throughout program.
As requested by coordinator.
(Beginning date – end date)
Adequate numbers of volunteers.
Number of volunteers trained.
Number of volunteers retained.
Resource list compiled of available
services.
(Note what has been accomplished
re: objectives.)
PLAN FOR ACCOMPLISHING OBJECTIVES
RESOURCES COMMITTEE (Pg.2)
GOALS/OBJECTIVES
ACTIVITIES/TASKS
TIME LINES FOR
IMPLEMENTATION
EVALUATION STRATEGIES
DEGREE OF
ACCOMPLISHMENT 5. Provide adequate facilities.
A. Work with other committees to
establish facility needs
generated by their efforts.
B. Secure facilities which
encourage the neighborhood
concept.
C. Work with ministers, civic
leaders, and local government to
secure list of possible class
sites.
Throughout project in cooperation
with other committees.
As needed.
PLAN FOR ACCOMPLISHING OBJECTIVES
RECRUITMENT AND RETENTION COMMITTEE (SAMPLE) (Pg.1)
GOALS/OBJECTIVES
ACTIVITIES/TASKS
TIME LINES FOR
IMPLEMENTATION
EVALUATION STRATEGIES
DEGREE OF
ACCOMPLISHMENT GOAL:
Recruit, enroll, and retain students
in sufficient numbers to provide
literacy services to (numerical goal)
adults during 10 year period.
OBJECTIVES:
1. Identify individuals and groups
for participation in Adult
Education/GED programs at all
levels.
2. Identify organizations/business to
support recruitment efforts.
3. Coordinate with Public Relations
Committee continuing efforts to
inform community about literacy
services available.
Use results of community
assessments:
1. Parent survey
2. Agency survey
a. DFACS
b. Labor Dept.
c. Health Dept.
d. Courts
3. Business & Industry survey
4. Telephone survey
5. Faith community survey.
Contact businesses, clubs, churches,
agencies, schools, and other
community organizations.
A. Develop recruitment materials
for PSAs, announcements,
social media, etc.
B. Announcements for churches,
Clubs, businesses, and other
organizations.
C. Posters displayed throughout
the community.
D. Information distributed by
schools, clubs, group
presentations, door to door, and
telephone.
(Beginning date – end date), to
continue throughout project.
Throughout project in collaboration
with other committees.
Throughout project, minimum
quarterly.
Throughout project, minimum new
material quarterly.
Throughout project, minimum of
special campaign effort bi-annually.
Documentation of contacts made.
Documentation of media
participation and participation by
clubs and community organizations.
(Note what has been accomplished
re: objectives.)
Surveys completed and results
reported.
PLAN FOR ACCOMPLISHING OBJECTIVES
RECRUITMENT AND RETENTION COMMITTEE (Pg.2)
GOALS/OBJECTIVES
ACTIVITIES/TASKS
TIME LINES FOR
IMPLEMENTATION
EVALUATION STRATEGIES
DEGREE OF
ACCOMPLISHMENT 4. Develop agency awareness and
coordination regarding the
educational needs of their staff,
clients served, and the
community at large.
5. Increase current enrollment by
10% each year.
6. Retain previously enrolled
students.
A. Sponsor/participation in forum
of all agencies to share
information about services
offered.
B. CLCP spokesperson and
students should attend.
C. Provide all agencies with
sufficient printed materials for
ongoing distribution.
A. Provide quality programs and
qualified teachers and tutors.
B. Develop campaign for fall
enrollment annually.
A. Promote in-service training for
instructors.
B. Monitor and track participant
progress.
C. Survey non-returning students.
By (date), to be repeated at
appropriate intervals.
Throughout project in collaboration
with literacy providers.
Each summer.
Throughout project in collaboration
with literacy providers.
Documentation of forum
participation.
Documentation of student
enrollment and progress.
Documentation of success of
strategies employed.
PLAN FOR ACCOMPLISHING OBJECTIVES
GOVERNMENT RELATIONS COMMITTEE (SAMPLE) (Pg.1)
GOALS/OBJECTIVES
ACTIVITIES/TASKS
TIME LINES FOR
IMPLEMENTATION
EVALUATION STRATEGIES
DEGREE OF
ACCOMPLISHMENT
GOAL:
To generate and maintain support
for CLCP from local governing
bodies and agencies.
OBJECTIVES:
1. Develop list of governmental
entities and officials.
2. Educate and raise awareness
among local government
officials of the need for a
literate community.
3. Encourage government agencies
to support CLCP.
Congressional and State
representatives, County
Commissioners, City Council,
Mayors. Boards of Education,
Judges, and other elected or
appointed officials.
A. Contact County Commissioners
and City Councils of all cities in
the county to enlist their support
of CLCP.
B. Provide officials with literacy
information and local statistics.
C. Invite government officials to
all literacy program events.
D. Provide CLCP presentations to
governmental bodies upon
request.
A. Prepare resolutions for
appropriate government entities.
B. Ask agencies to endorse CLCP
publicly at their meetings.
By (date)
By (date)
By (date) and as needed.
By (date)
By (date and as needed
By (date) and as needed.
As needed.
Groups contacted.
Information provided.
Officials attended meeting.
Documentation of presentations
given.
Resolutions signed.
(Note what has been accomplished
re: objectives.)
PLAN FOR ACCOMPLISHING OBJECTIVES
GOVERNMENT RELATIONS COMMITTEE (Pg.2)
GOALS/OBJECTIVES
ACTIVITIES/TASKS
TIME LINES FOR
IMPLEMENTATION
EVALUATION STRATEGIES
DEGREE OF
ACCOMPLISHMENT 4. Encourage government officials
to support literacy programs
with public actions.
5. Solicit government bodies for
contributions (financial and in-
kind).
6. Keep all government officials
well informed and monitor
actions of government bodies
affecting CLCP.
A. Prepare resolutions for all city
and county officials to sign
showing their support of CLCP.
B. Ask city and county officials to
put endorsement of CLCP on
their meeting agenda.
C. Publicize any favorable
comments officials make on the
record at Council or
Commissioners’ meetings.
A. In cooperation with Finance
Committee, request monetary
and in-kind donations from
county and city.
B. Invite county and city leaders to
attend all fund-raising events.
A. Update officials periodically
with new literacy facts and
statistics.
B. Inform them of CLCP progress
and successes. (Send minutes
of all meetings.)
By (date)
By (date)
By (date) and as needed.
By (date) and throughout project.
Throughout project.
Throughout project.
Ongoing.
Resolutions signed.
Commissioners’ Resolution and
City’s Resolution’s positive
comments printed in local
newspaper.
PLAN FOR ACCOMPLISHING OBJECTIVES
FINANCE COMMITTEE (SAMPLE) (Pg.1)
GOALS/OBJECTIVES
ACTIVITIES/TASKS
TIME LINES FOR
IMPLEMENTATION
EVALUATION STRATEGIES
DEGREE OF
ACCOMPLISHMENT GOAL:
Efficiently manage funds and other
resources of CLCP and secure
adequate funding for the operation
of the CLCP.
OBJECTIVES:
1. Manage financial affairs of
CLCP.
2. Research, identify, and develop
grant opportunities.
A. Develop annual budget in
collaboration with other
standing committee chairs and
administrator.
B. Set up bank account for CLCP
operations.
C. Establish appropriate record
keeping system.
1. Treasurer will oversee
financial record keeping,
disbursements, and bank
account.
2. Treasurer will prepare
annual financial reports.
D. Audit Program’s financial
records.
E. Assure incorporation and non-
profit status established and
maintained annually,
A. Internet/social
media/Foundation Center.
B. Public library.
C. Literacy periodicals.
Each June throughout project.
By (date)
By (date)
Yearly in July.
Yearly in August.
Yearly in March.
Ongoing, as required to support
identified needs.
(Note evaluation strategies.)
(Note what has been accomplished
re: objectives.)
PLAN FOR ACCOMPLISHING OBJECTIVES
FINANCE COMMITTEE (Pg.2)
GOALS/OBJECTIVES
ACTIVITIES/TASKS
TIME LINES FOR
IMPLEMENTATION
EVALUATION STRATEGIES
DEGREE OF
ACCOMPLISHMENT 3. Develop all funding
possibilities.
4. Plan and implement fundraisers.
5. Alert Public Relations
Committee to arrange
appropriate press coverage of all
successful fundraising efforts.
A. Work with other standing
committees to identify sources
and methods of securing funds
in their areas.
B. Collaborate with community’s
social service providers.
A. Coordinate with Public
Relations Committee.
B. Letter campaign to clubs,
employers, and citizens.
C. Personal calls to appropriate
people.
D. Attend civic club board
meetings to solicit funds.
E. Develop and distribute a list of
needed books and materials.
F. Have book fairs during special
events in the county.
Contact newspaper/radio/TV
representatives to arrange media
coverage when donations are made.
Ongoing.
By (date) (NOTE: determine and
list fundraisers to be used first
year.)
As appropriate throughout project.
Donations collected sufficient to
cover materials, facilities rent,
payroll, and operating costs.
Scrapbook of donations, activities
as covered by media.
PLAN FOR ACCOMPLISHING OBJECTIVES
ASSESSMENT AND EVALUATION COMMITTEE (SAMPLE) (Pg.1)
GOALS/OBJECTIVES
ACTIVITIES/TASKS
TIME LINES FOR
IMPLEMENTATION
EVALUATION STRATEGIES
DEGREE OF
ACCOMPLISHMENT GOAL:
Determine the CLCP target group
and evaluate student progress and
the Program progress toward
CLCP’s ten year goal.
OBJECTIVES:
1. Obtain most recent census data
on adult literacy.
2. Complete a community needs
analysis that will result in
recruiting information.
3. Assist Recruitment Commi
ttee in using survey results to
develop recruitment plan.
A. Develop survey forms to learn
literacy levels and other
information about eligible
adults
1. Parent survey
2. Agency survey
a. DFACS
b. Labor Dept.
c. Health Dept.
d. Courts
3. Business & Industry survey
4. Telephone survey.
B. Distribute and collect surveys.
Tabulate and record survey
results.
C. Provide survey results to public,
including surveyed schools,
industries, and agencies.
By (date)
By (date)
(Beginning date – end date)
By (date)
Ongoing. (See Recruitment and
Retention Committee plans.)
Forms developed.
Distributed and collected.
Results compiled.
(Note what has been accomplished
re: objectives.)
PLAN FOR ACCOMPLISHING OBJECTIVES
ASSESSMENT AND EVALUATION COMMITTEE (Pg.2)
GOALS/OBJECTIVES
ACTIVITIES/TASKS
TIME LINES FOR
IMPLEMENTATION
EVALUATION STRATEGIES
DEGREE OF
ACCOMPLISHMENT 4. Formulate plan to evaluate
performance and progress.
5. Formulate plan for the
tabulation and evaluation of
progress toward CLCP goals.
A. Students will be tested on
enrollment and periodically to
ascertain grade level.
B. Current records of students,
their instructional hours, and
their progress will be kept.
l. Tutors and teachers will
report instructional hours on
a monthly basis.
2. Tutors will also submit
written student progress
narrative.
C. CLCP will work closely with
Adult Education Program
Administrator and teachers to
insure a workable tracking and
reporting system to document
student progress.
A. Each standing committee will
submit to this Committee an
annual report of progress made
on their goals and objectives
and goals and objectives for the
next year.
B. This Committee will evaluate
each committee’s progress and
recommend changes or
additions to next year’s plans.
C. This Committee will assure an
annual report of the total
program’s progress is prepared
and submitted to the state CLCP
office.
Throughout the project.
Yearly in July.
Annually throughout the project.
Annually throughout the project.
SAMPLE
CRITERION SIX: Summary
41
CRITERION SIX
A method has been formulated for the tabulation and evaluation of progress toward
the program’s goals.
In public-supported programs, class rolls are kept which show the level of participation,
specific grade levels, and advancement increments. Participants’ progress is recorded and
tracked by the completion of competency profiles which parallel the curriculum. Progress is
also verified by the comparison of pre- and post-assessments. Through this written plan of
instruction and tracking of participants, we can readily monitor a participant’s progress.
In volunteer tutorial and other non-public-supported programs, records will be kept
indicating each student’s proficiency level upon entering the program, hours of tutoring or
other instruction, and increases in proficiency levels (based on periodic reassessments).
These numbers will be reported along with any additional progress indicators used by the
literacy provider.
In order to maintain adequate progress toward the Program’s overall ten-year goal, the
Assessment and Evaluation standing committee and other standing committees will work
together as follows:
1. Each other committee will submit to the Assessment and Evaluation Committee an annual
evaluation of the progress that committee has made toward their specific goals and
objectives and will provide this committee a copy of the new year’s goals, objectives, and
action plans.
2. The Assessment and Evaluation Committee will evaluate each committee’s annual
progress.
3. Each other committee may amend or add to their plans based upon the Assessment and
Evaluation Committee’s recommendations.
4. Records will be kept outlining marketing, recruitment, and funding campaigns and results
of each.
5. The Assessment and Evaluation Committee will present an annual assessment of the
Program’s progress to the Board and to the state office of the Certified Literate Community
Program.
SAMPLE
CRITERION SIX: Measurement Standards
42
MEASUREMENT STANDARDS
Certified Literate Community Program
Ways to Measure Student Improvement for CLCP Reports
(Adopted by the Georgia Council on Adult Literacy December 2, 1997.)
A service has been provided when one of the following has been accomplished:
(1) The student completes one of the nationally established literacy levels as follows:
For ABE/ASE For ESL
ABE 1 Beginning Literacy (grade level 0 – 1.9 ESL 1 Beginning Literacy
ABE 2 Beginning Basic (grade level 2.0 – 3.9) ESL 2 Beginning Basic
ABE 3 Intermediate (grade level 4.0 – 5.9) ESL 3 Intermediate
ABE 4 Intermediate (grade level 6.0 – 8.9) ESL 4 Intermediate
ASE 1 Low (grade level 9.0 – 10.9) ESL 5 Low Advanced
ASE 2 High (grade level 11.0 – 12.9) ESL 6 High Advanced
Students who advance more than one level or in more than one subject may only be reported
once. A student must complete a level in either reading; language or math.
(2) A student reaches personal goal(s) as established or completes 12 instructional hours
as mandated by the federal annual performance report;
(3) The student attains a GED or high school diploma.
These measurement standards as adopted will be retroactive to the date of participant
certification for each CLCP.
37
STUDENT PROGRESS REPORT
Name of (SPR)
CLCP___________________________________ Year____/___/___ to ___/___/___
Column 1 Column 2 Column 3 Column 4 Column 5 Column 6 Column 7 Column 8 Column 9 Column 10 Total Served
ABE &
ASE
Program
# students
enrolled
during year
# students
completed
ABE 1
Beginning
Literacy
# students
completed
ABE 2
Beginning
Basic
# students
completed
ABE 3
Intermediate
# students
completed
ABE 4
Intermediate
# students
completed
ASE 1 Low
# students
completed
ASE 2 High
# students
completed
Goal
(not counted
in any other
category)
# students
attained
GED
(not counted
in any other
category)
Total
students
served
(columns 3
through
10)
Totals
CLCP NUMERICAL GOAL________ CLCP CUMULATIVE TOTAL________
(# established when approved as a Participant) (# served since approved as a Participant)
38
STUDENT PROGRESS REPORT
Name of (SPR)
CLCP___________________________________ Year____/___/___ to ___/___/___
Column 1 Column 2 Column 3 Column 4 Column 5 Column 6 Column 7 Column 8 Column 9 Column 10 Total Served
ESL
Program
# students
enrolled
during year
# students
completed
ESL 1
Beginning
Literacy
# students
completed
ESL 2
Beginning
Basic
# students
completed
ESL 3
Intermediate
# students
completed
ESL 4
Intermediate
# students
completed
ESL 5 Low
Advanced
# students
completed
ESL 6 High
Advanced
# students
completed
Goal
(not counted
in any other
category)
# students
attained
GED
(not counted
in any other
category)
Total
students
served
(columns 3
through
10)
Totals
CLCP NUMERICAL GOAL________ CLCP CUMULATIVE TOTAL________
(# established when approved as a Participant) (# served since approved as a Participant)
SAMPLE
CRITERION SEVEN: Summary
45
CRITERION SEVEN
The Certified Literate Community Program concept and its goals have received
the written endorsement of all governing bodies, Boards of Education,
Chambers of Commerce, or equivalent entities.
This criterion is evidenced by resolutions of support and written endorsements from
the following:
(city) City Council
(city) City Council
(county) Board of Commissioners
(city) Board of Education
(county) Board of Education
(city/county) Chamber of Commerce
(city) Economic Development Authority
State and Congressional representatives
Faith Community
Social Service Agencies
Civic Organizations
Media
Libraries
Judicial System
etc.
(NOTE: Any letters of support from civic, social, professional groups, etc. should be
included.)
SAMPLE
CRITERION SEVEN: Resolution
46
RESOLUTION
(NOTE: Sample resolution for official recognition of Certified Literate Community Program by the
City Council, County Board of Commissioners, etc.)
RESOLUTION NO. (number)
A RESOLUTION SUPPORTING THE CERTIFIED LITERATE COMMUNITY
PROGRAM
WHEREAS, the City of (city) desired to improve the literacy levels of its citizens, and
WHEREAS, the level of adult literacy has a great impact on employability and community
productivity; and
WHEREAS, functional literacy skills contribute to the emotional, physical, and economic
well-being of our citizens; and
WHEREAS, the Certified Literate Community Program will assist greatly in increasing
adult literacy skills of the citizens of our community and thereby increase
community productivity:
NOW, THEREFORE BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF
(city) that the City Council hereby endorses the Certified Literate
Community Program, and supports the participation of the City of (city) in
that program; and
FURTHER, in keeping with the design of the Certified Literate Community Program, the
City Council of the City of (city) hereby recognizes the Certified Literate
Community Program. Said committee shall be an official committee of the City
and accountable to the (city official) .
This resolution shall be in full force and effect from and after its adoption.
ADOPTED: (date)
ATTEST: APPROVED:
SAMPLE
CRITERION EIGHT: Summary
47
CRITERION EIGHT
A budget plan for three years has been developed. Sufficient funds and other resources
have been committed to accommodate the program for the first year, including the
support of a full- or half-time community program administrator.
The Finance Committee plan included with CRITERION FIVE shows the potential to raise
sufficient funds to support the program by the community for three years. Copies of the
detailed budget for the first year and budget outlines for two additional years are attached.
Funding projections and plans for meeting those projections are the responsibility of this
standing committee which presents their plans to the Commission for approval. An extensive
list of potential donors is being developed and will be maintained.
The Commission has filed as a non-profit organization with tax-exempt status. The plan also
allows donors to make contributions as charitable donations. A bank account has been
established at (bank) .
Resources already committed include operating capital donated by area banks and other
businesses and use of space in several schools and businesses. Office facilities and clerical
support for managing the Program is being provided by the (city) Chamber of Commerce.
The support will include the use of telephone and fax systems.
(NOTE: The assigned monetary value of all in-kind support---facilities, materials, professional
services, or other---should be included in financial reports.)
The (name of organization) will employ a full-time/half-time administrator; a job description
is attached.
SAMPLE
CRITERION EIGHT: Budget
48
BUDGET
(name of organization)
BUDGET FOR (first year)
Revenue
Contributions
Business $10,000
Organizational 7,000
Individual 5,000
Grants
(1st) 20,000
(2nd) 15,000
United Way 10,000
Interest 600
Special Fundraisers 6,000
Miscellaneous 300
Total Revenue $73,900
Expenses
Salaries and Benefits $32,000
Rent -
Telephone -
Office Supplies 200
Postage 400
Advertising/Promotional 1,000
Insurance -
Legal and Accounting -
Meeting Expense 200
Professional development 500
Travel 300
Contract Services 500
Miscellaneous 200
Total Expenses $35,300
Revenue in Excess of Expenses $38,600
SAMPLE
CRITERION EIGHT: Budget
49
BUDGET FOR (second year)
BUDGET FOR (third year)
(NOTE: In this format or in narrative, specify a general outline of the financial support for the
Program for the second and third years.)
(NOTE: List all possible sources of revenue. All members of organizational group should be
involved in soliciting pledges.)
SAMPLE
CRITERION EIGHT: Budget
50
(name of organization)
PLEDGES AS OF (date)
CONTRIBUTOR 1ST YEAR 2ND YEAR 3RD YEAR
1. Businesses
2. Organizations
3. Individuals
SAMPLE
CRITERION EIGHT: Director Job Description
51
JOB DESCRIPTION
Executive Director
The primary function of the executive director is to manage the day to day operations of the
Certified Literate Community Program organization; promote literacy with high ethical and
professional standards; develop support for and assist with implementation of the Certified
Literate Community Program; direct activities to meet the goals of the local board of
directors.
Performance Responsibilities:
Administrative:
Report directly to the CLCP board of directors.
Coordinate with the board chairperson to carry out CLCP activities.
Promote literacy in the community.
Prepare annual reports as required by TCSG.
Prepare summaries, fact sheets and other data as needed for promotion of literacy programs
and issues.
Assist in planning, developing and implementing a plan to reach and serve potential students.
Recruit students for and support retention efforts of all literacy providers.
Support board committees.
Recruit volunteers and secure volunteer training.
Resource Management:
Seek funding sources for CLCP activities.
With treasurer and/or finance committee, prepare budget.
SAMPLE
CRITERION EIGHT: Director Job Description
52
Maintain financial records.
Provide fiscal management of grants when CLCP serves as fiscal agent.
Public Relations/Marketing/Community Outreach:
Market CLCP to business and industry, civic groups, and others.
Promote community awareness of the social, economic, and cultural benefits of literacy.
Promote literacy, from preschool to adult, through creative event-oriented promotions and
programs that bring public awareness and media attention and that involve the whole
community.
Establish and maintain media-support for the program.
Offer resource referral to students as needed.
Professional Development:
Attend conferences and seminars appropriate to the work of the CLCP.
Maintain professional certification.
Attend CLCP quarterly state meetings and CLCP annual retreat.
Interagency Collaborations:
Act as liaison to TCSG, GA CLCP Directors’ Professional Association, local agencies, local
government.
Serve as CLCP representative to advisory committees, community boards and civic
organizations.
Participate with other agencies to identify common needs and to develop community
programs to meet those needs.