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Page 1: A.P. Eagers For personal use only

© 2015 AP Eagers Limited. All Rights Reserved. 1

Monday, March 02, 2015

A.P. Eagers

2014 Full Year Results Presentation

March 2015

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Page 2: A.P. Eagers For personal use only

© 2015 AP Eagers Limited. All Rights Reserved. 2

Monday, March 02, 2015

2014 Full Year Highlights

• Record statutory profit after tax up 20%.

• Record statutory basic EPS of 43.0 cents an increase of 18%.

• Record underlying EPS up 21%.

• Fully franked dividend of 18 cents for a record FY dividend of 27 cents up 111% over 4 years.

• Car retailing performed strongly in all states with significant gains in Used cars and our

previously underperforming NSW operations.

• Contributions from acquisitions and gains from sale of property and business as part of ongoing

portfolio management.

• Disappointing used truck trading results in a weak market environment.

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Page 3: A.P. Eagers For personal use only

© 2015 AP Eagers Limited. All Rights Reserved. 3

Monday, March 02, 2015

National Vehicle Sales

-

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

900,000

1,000,000

1,100,000

1,200,000

2008 2009 2010 2011 2012 2013 2014

Other

Honda

Subaru

VW

Mitsubishi

Nissan

Ford

Hyundai

Mazda

Holden

Toyota

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Monday, March 02, 2015

Affordability F

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Page 5: A.P. Eagers For personal use only

© 2015 AP Eagers Limited. All Rights Reserved. 5

Monday, March 02, 2015

Exchange Rate Impact

• 79% of cars sold in Australia are from Japan, Thailand, Korea or EU Countries.

• Manufacturers have long planning horizons and diversified exposures;

- Product and production planning based on 3-7 year cycles.

- Most manufacturers pursuing global common vehicle platform strategies.

- Generally large product runs based on supply of a common product to multiple markets.

• Manufacturer distribution margins can wear some of the adjustment.

• Product specification can and does adjust to maintain price point.

• Australian market relatively accessible and marketing is cost effective, but highly competitive.

• Early 2015 has seen vehicle price decreases by Japanese suppliers based on tariff removal and

re-positioning of product against competitors.

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© 2015 AP Eagers Limited. All Rights Reserved. 6

Monday, March 02, 2015

Exchange Rates

30%

20% 17%

12%

9%

5% 7%

New vehicle Sales (VFACTS) - 1,113,224 Country of Origin

Japan

Thailand

EU Countries

Korea

Australia

USA

Other

0

20

40

60

80

100

120

Jan

-10

Ap

r-1

0

Jul-

10

Oct

-10

Jan

-11

Ap

r-1

1

Jul-

11

Oct

-11

Jan

-12

Ap

r-1

2

Jul-

12

Oct

-12

Jan

-13

Ap

r-1

3

Jul-

13

Oct

-13

Jan

-14

Ap

r-1

4

Jul-

14

Oct

-14

Jan

-15

AUD/JPY Monthly 5 Years

0

10

20

30

40 AUD/THB Monthly 5 Years

0.00

0.50

1.00 AUD/EUR Monthly 5 Years

0

500

1,000

1,500

Jan

-10

Ap

r-1

0

Jul-

10

Oct

-10

Jan

-11

Ap

r-1

1

Jul-

11

Oct

-11

Jan

-12

Ap

r-1

2

Jul-

12

Oct

-12

Jan

-13

Ap

r-1

3

Jul-

13

Oct

-13

Jan

-14

Ap

r-1

4

Jul-

14

Oct

-14

Jan

-15

AUD/KRW Monthly 5 Years

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© 2015 AP Eagers Limited. All Rights Reserved. 7

Monday, March 02, 2015

Affordability

0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

9.00

%

90 Day Bank Bill Rate

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© 2015 AP Eagers Limited. All Rights Reserved. 8

Monday, March 02, 2015

APE Vehicle Sales 2014

33%

3%

9% 29%

23%

3%

A.P. Eagers Used Vehicle Sales Total 25,447 + 8.8% (Retail used 19380)

Retail Cars - Qld

Retail Cars - NT

Retail Cars - NSW

Retail Cars - SA

Auction - QLD

National Trucks

46%

6%

20%

23%

5%

A.P Eagers New Vehicle Sales Total 44,966 + 5.5% (4.0% of National Market)

Cars - Qld

Cars - NT

Cars - NSW

Cars - SA

National Trucks

2014 New Vehicles 1 : 0.43 Retail Used Vehicles (Excludes Auctions) 2005 New Vehicles 1 : 0.23 Retail Used Vehicles

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© 2015 AP Eagers Limited. All Rights Reserved. 9

Monday, March 02, 2015

2014 Full Year Highlights - Financial

• Record statutory basic EPS of 43.0 cents an increase of 18%.

• Fully franked final dividend of 18 cents for a record full year dividend of 27 cents.

• EBITDA increased to $138m up 13%.

• Underlying NPBT increased by 22% to $106.2m

• Cash flow from operations of $ 98.1 million.

• Financial strength and flexibility increased - EBITDA/Interest Cover 6.2 times (2014)

- EBITDA/Interest Cover 5.2 times (2013)

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© 2015 AP Eagers Limited. All Rights Reserved. 10

Monday, March 02, 2015

Financial Summary - Statutory

$ Million 2014 2013 Change

Revenue 2,858.1 2,672.8 Up 7%

EBITDA 138.1 122.3 Up 13%

EBIT 124.9 109.9 Up 14%

PBT 102.8 86.7 Up 19%

PAT 76.7 64.0 Up 20%

Cash from operating

activities

98.1 76.0 Up 29 %

NTA/share 2.38 2.34 Up 2%

Gearing excluding

bailment debt

24.3% 27.0% Down 10%

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© 2015 AP Eagers Limited. All Rights Reserved. 11

Monday, March 02, 2015

Balance Sheet - Summary

• New vehicle inventory and related

receivables funded by bailment debt.

• Parts and most used vehicle inventory

is balance sheet funded.

• Substantial property portfolio

underwrites the company’s financial

position.

• AHG investment valued at $232

million.

• NTA increased by 2% to $2.38/share.

31/12/14

$m

CA-CL (excl. held for sale) 82.3

Freehold Property (incl. held for sale) 278.1

Other Non Current Tangible

Assets

72.4

Investments 234.4

Intangibles 165.7

Non Current Debt (214.0)

Other N/C Liabilities (Deferred tax,

finance leases and provisions)

(27.8)

Net Assets 591.1 For

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Monday, March 02, 2015

Asset Fair Value Adjustments (before tax)

$ Million 2013 2013

Balance Sheet

- Freehold Property (1.7) +3.2

- Investments +1.3 +22.8

Profit or Loss

- Investments 0 0

- Freehold Property (0.6) 0

- Intangible Assets 0 0

Total (1.0) +26.0

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© 2015 AP Eagers Limited. All Rights Reserved. 13

Monday, March 02, 2015

Earnings Per Share

36.4

43.0

2.9

1.1 0.8

2.5 (0.6)

32.0

34.0

36.0

38.0

40.0

42.0

44.0

46.0

FY

20

13

Ope

ratio

na

lR

esult

AH

GIn

ve

stm

ent

(ne

t o

fin

tere

st)

Pro

fit o

nS

ale

MT

AI,

Oth

er

Inco

me

,In

tere

stE

xp

.

Dilu

tio

n

FY

20

14

C

e

n

t

s

p

e

r

S

h

a

r

e

EPS FY2014 Bridge

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© 2015 AP Eagers Limited. All Rights Reserved. 14

Monday, March 02, 2015

Financial Summary - Cashflow

12.1 23.8

148.4 21.8

28.4 43.0

1.1 83.5

38.4 0.4

-40.0

-20.0

0.0

20.0

40.0

60.0

80.0

100.0

120.0

140.0

160.0

180.0

$ M

illio

n

Cashflow Full Year 2014

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© 2015 AP Eagers Limited. All Rights Reserved. 15

Monday, March 02, 2015

Financial Trends

0.0

20.0

40.0

60.0

80.0

100.0

120.0

140.0

2006 2007 2008 2009 2010 2011 2012 2013 2014

40.4

65.9 61.1

76.2 74.5

96.3

113.2 118.9

132.0

36.8 40.0

26.2

50.1 46.8

61.7

78.4

87.3

106.2

$ m

illio

n

Operating Earnings (EBITDA)

PBT Underlying

Operating Earnings is EBITDA Underlying excluding profit/loss on sale of assets and

from associates. It includes AHG dividend.

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Monday, March 02, 2015

Financial Trends

3.4%

3.9%

3.6%

4.6%

4.1% 4.0%

4.3%

4.4%

4.6%

2.5%

3.0%

3.5%

4.0%

4.5%

5.0%

2006 2007 2008 2009 2010 2011 2012 2013 2014

Operating Margin

Operating Earnings Margin %

Linear (Operating Earnings Margin %)

Includes AHG dividend from 2012.

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© 2015 AP Eagers Limited. All Rights Reserved. 17

Monday, March 02, 2015

Financial Trends

8.1

11.0 10.6 12.5

16.3 18.2 18.7

1.7

13.4

10.4

13.0

17.7

18.2

24.3

0.0

5.0

10.0

15.0

20.0

25.0

30.0

35.0

40.0

45.0

50.0

2008 2009 2010 2011 2012 2013 2014

Ce

nts

EPS Statutory (Basic)

December 2H June 1H

GFC/Lehman Bros

Gov't stimulus

GFC/Lehman Bros

Gov't stimulus Gov't stimulus

9.8

24.4 25.5

21.0

34.0 36.4

43.0

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© 2015 AP Eagers Limited. All Rights Reserved. 18

Monday, March 02, 2015

Financial Trends

2.4 2.6 2.8 3.0 3.4 3.6 3.8 4.4 4.4 4.4 4.6 5.6 7.0 8.0 9.0

2.4 3.0 3.4 3.6 3.8 4.0 4.8

7.2 4.4

8.0 8.2

10.4

13.0

15.0

18.0

-

5.0

10.0

15.0

20.0

25.0

30.0

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Ce

nts

Pe

r Sh

are

Dividend

Final Dividend Interim Dividend

8.8

16.0

12.8 12.4

20.0

23.0

7.2 7.6

8.6

11.6

4.8 5.6 6.2

6.6

27.0

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Page 19: A.P. Eagers For personal use only

© 2015 AP Eagers Limited. All Rights Reserved. 19

Monday, March 02, 2015

Segment Results

Car Retailing

Strong and consistent used car results,

improved NSW performance, contribution from

acquisitions. Gain on sale of business.

Truck Retailing

Very weak used truck trading results in poor

market conditions.

Property

Consistent income, gains on sale of property,

partly offset by negative revaluation.

Investment and All Other

Additional dividend income. Stable AHG share

price.

57.5

8.4

15.5

30.2

-26.0

1.1

86.7

68.8

3.5

14.8

10.6

0.4

4.7

102.8

-50.0 0.0 50.0 100.0 150.0

Car Retailing

Truck Retailing

Property

Investment

Eliminations*

Unallocated Corporate

Net Profit Before Tax

$m

2013

2014

Eliminations include inter-segment transactions and asset fair value adjustments not recognised in the P&L. For

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© 2015 AP Eagers Limited. All Rights Reserved. 20

Monday, March 02, 2015

Car Retailing Segment

• Consistent operational results.

• Increased asset base reflects

acquisition in July and October

hence only partial profit

contribution.

FY2014

$m

FY2013

$m

Revenue 2,470 2,251

Segment Profit before tax 68.8 57.5

Total Assets 657.1 542.0

Total Liabilities 438.0 349.8

Net Assets 219.1 192.2

PBT/Revenue 2.8% 2.6%

RONA (after tax) 22.5% 21.0% For

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Monday, March 02, 2015

Truck Retailing Segment

• Segment represent 13% of

revenue, 7% of net assets.

• Very weak used truck trading

results.

• Used truck values declined

substantially impacting

inventory values and aging.

FY2014

$m

FY2013

$m

Revenue 374.2 410.8

Segment profit before tax 3.5 8.4

Total Assets 146.1 138.2

Total Liabilities 106.3 95.1

Net Assets 39.8 43.1

PBT/Revenue 0.9% 2.0%

RONA (after tax) 6.1% 13.7% For

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Monday, March 02, 2015

Property Segment

• Sale and leaseback of Cardiff & Hamilton

properties in Newcastle, and St Mary’s

property in Adelaide.

• W’Gabba property recognised as

deferred settlement sale, but rental

income continues.

• Overall impact of revaluations $(2.3)

million .

• Property assets held for sale of $27.8

million – properties in Fortitude Valley

and Newstead.

FY2014

$m

FY2013

$m

Rental Income 29.9 28.9

Segment Profit before tax 17.1 12.3

Revaluation

surplus/(deficit) (b/tax)

(2.3) 3.2

Total Assets 320.5 343.0

Total Liabilities 162.4 166.6

Net Assets 158.1 176.5

RONA Trading (a/tax) 6.2% 4.8%

RONA incl. revaluations 6.5% 6.2%

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© 2015 AP Eagers Limited. All Rights Reserved. 23

Monday, March 02, 2015

Investment

FY2014

$m

FY2013

$m

Revenue 12.1 10.0

Segment Profit before tax 9.3 7.4

Revaluation

surplus/(deficit) (b/tax)

1.3 22.8

Total Assets 234.4 195.2

Total Liabilities 60.3 66.3

Net Assets 174.1 128.9

RONA Trading (a/tax) 5.8% 6.3%

RONA incl. revaluations 6.3% 18.8%

• Segment adjusted to only include

Available for Sale Investments, consistent

with June 2014 Half Year Report.

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© 2015 AP Eagers Limited. All Rights Reserved. 24

Monday, March 02, 2015

Strategy (FOCUS: GROW EPS & PAY LARGER DIVIDENDS)

Growth by selective acquisition

Development of enhancements and

complimentary services

Business Optimisation – continuous improvement in processes and systems..

Exceed stakeholder

expectations –

customers, employees,

partners (manufacturers),

shareholders and

community.

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© 2015 AP Eagers Limited. All Rights Reserved. 25

Monday, March 02, 2015

Strategy (FOCUS: GROW EPS & PAY LARGER DIVIDENDS)

Business Optimisation – Short Term

• Replacement and repair opportunities continue from 60,000 hail damaged vehicles in SEQ.

• Strong benefits from Ian Boettcher Motors acquisition and integration.

• Blacks acquisition benefits subdued due to tough local market conditions (mining/csg slow down) – long term

strategic fit still very exciting

• Continuing improvements in NSW Car retailing providing strong results.

Business Optimisation – Medium Term

• Newstead Parts relocation to Eagle Farm 1H 2015.

• Fortitude Valley Land Rover / Jaguar and Volvo relocation to Newstead by end 2016

• Complete “hold for sale” property process, exit locations and collect and reinvest cash.

• Truck retailing improvements expected certainly internally and hopefully macro market conditions.

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© 2015 AP Eagers Limited. All Rights Reserved. 26

Monday, March 02, 2015

Strategy (FOCUS: GROW EPS & PAY LARGER DIVIDENDS)

Growth by selective acquisition

Development of enhancements and

complimentary services

Business Optimisation – continuous improvement in processes and systems..

Exceed stakeholder

expectations –

customers, employees,

partners (manufacturers),

shareholders and

community.

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Page 27: A.P. Eagers For personal use only

© 2015 AP Eagers Limited. All Rights Reserved. 27

Monday, March 02, 2015

Strategy (FOCUS: GROW EPS & PAY LARGER DIVIDENDS)

Development of Enhancement & Complimentary Services – Medium / Long Term

• MTAI Insurance (27 yrs old, APE 21%) – Operating company sold to Suncorp (August 2014)

• www.carsguide.com.au (3 yrs old, APE 7.5%)

• www.carzoos.com.au (3 yrs old, APE 100%)

• Precision Automotive Technology [Paint & Fabric Protection, ERP and Window Tint] (18 mths old, APE 100%)

• New initiatives likely to be completed in 2015

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© 2015 AP Eagers Limited. All Rights Reserved. 28

Monday, March 02, 2015

Retail New 1 : 0.23 Retail Used

APE Vehicle Sales 2005 F

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© 2015 AP Eagers Limited. All Rights Reserved. 29

Monday, March 02, 2015

APE Vehicle Sales 2014

33%

3%

9% 29%

23%

3%

A.P. Eagers Used Vehicle Sales Total 25,447 + 8.8% (Retail used 19380)

Retail Cars - Qld

Retail Cars - NT

Retail Cars - NSW

Retail Cars - SA

Auction - QLD

National Trucks

46%

6%

20%

23%

5%

A.P Eagers New Vehicle Sales Total 44,966 + 5.5% (4.0% of National Market)

Cars - Qld

Cars - NT

Cars - NSW

Cars - SA

National Trucks

2014 New Vehicles 1 : 0.43 Retail Used Vehicles (Excludes Auctions) 2005 New Vehicles 1 : 0.23 Retail Used Vehicles

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Monday, March 02, 2015

Leading US Automotive Retailers Market Capitalisation *2 -*3

Autonation $6.3bn - $7.0bn

Penske $3.8bn - $4.3bn

Carmax $10.2bn - $14.2bn

*1 RTA NSW Data. VFACTS NSW Share Assumption *2 As at 6 October 2014 *3 As at 26 February 2015 For

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Monday, March 02, 2015

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Monday, March 02, 2015

Used car buying you can’t get wrong. F

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© 2015 AP Eagers Limited. All Rights Reserved. 33

Monday, March 02, 2015

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Monday, March 02, 2015

www.carzoos.com.au 2014

• Like for like used vehicle units up 6%

• Carzoos people, process and procedure and strong market conditions produced a 50% profit

up lift

• Three physical locations rebranded to Carzoos

• 8,700 used vehicles sold as Carzoos used cars in 2014 (45% of APE retail used 19380)

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© 2015 AP Eagers Limited. All Rights Reserved. 36

Monday, March 02, 2015

www.carzoos.com.au 2015

• Investing in improved new website for launch late 2015

• Investing in alternative used car channels to market for launch late 2015

• Expand Carzoos brand within AP Eagers (45% increasing to TBD)

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Monday, March 02, 2015

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Page 38: A.P. Eagers For personal use only

© 2015 AP Eagers Limited. All Rights Reserved. 38

Monday, March 02, 2015

Strategy (FOCUS: GROW EPS & PAY LARGER DIVIDENDS)

Growth by selective acquisition

Development of enhancements and

complimentary services

Business Optimisation – continuous improvement in processes and systems..

Exceed stakeholder

expectations –

customers, employees,

partners (manufacturers),

shareholders and

community.

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Page 39: A.P. Eagers For personal use only

© 2015 AP Eagers Limited. All Rights Reserved. 39

Monday, March 02, 2015

Growth Timeline – Revenue

-

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

3,500,000

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

$

A

0

0

0

'

s

Acqusitions, Organic Growth and Disposals

Revenue

Northern

Beaches

Land

Rover

Jaguar

Mar 13

Main

North and

Unley

Nissan/

Renault

Sept 13

Hidden

Valley

Ford/

Subaru

Jun 13

Eblen

Subaru

Mar 11

Daimler

Benz

Trucks

Adelaide

Aug11

City

Peugeot

Oct 11

Bill Buckle

Audi April

11

Infiniti

Centre

Brisbane

Feb 12

AHG

Initial

Strategic

Investment

July 12

Eagers

Mitsubishi

Reynella

Subaru

May 14

Kedron

Subaru

July 14

Ian

Boettcher

Motors

July 14

Craig

Black

Group

Oct14

Volvo

Sunshine

Coast

July 14

Caloundra

City Autos

April 10

Adtrans

Group

Oct 10

Western

Star Trucks

Sydney

Nov 10

Bill

Buckle

Auto

Group

Mar 08

Kloster

Motor

Group

Feb 07

Surfers

City

Holden

Aug 07

Bayside

Honda/Kia

Feb 06

Brisbane

Motor

Auctions

Mar 06

Austral

Audi/

Citroen

Dec 06

Hidden

Valley Ford/

Subaru

Aug 06

Bayside

Honda/Kia

Aug 09

Bridge

Toyota

May 05

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Monday, March 02, 2015

Growth Timeline – PBT Underlying

0.0

20.0

40.0

60.0

80.0

100.0

120.0

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

$

A

0

0

0

'

s

Acqusitions, Organic Growth and Disposals

PBT Underlying

Northern

Beaches

Land

Rover

Jaguar

Mar 13

Main

North and

Unley

Nissan/

Renault

Sept 13

Hidden

Valley

Ford/

Subaru

Jun 13

Eblen

Subaru

Mar 11

Daimler

Benz

Trucks

Adelaide

Aug11

City

Peugeot

Oct 11

Bill

Buckle

Audi April

11

Infiniti

Centre

Brisbane

Feb 212

AHG

Initial

Strategic

Investment

July 12

Eagers

Mitsubishi

Reynella

Subaru

May 14

Kedron

Subaru

July 14

Ian

Boettcher

Motors

July 14

Craig

Black

Group

Oct14

Volvo

Sunshine

Coast

July 14

Caloundra

City Autos

April 10

Adtrans

Group

Oct 10

Western

Star Trucks

Sydney

Nov 10

Bill

Buckle

Auto

Group

Mar 08

Kloster

Motor

Group

Feb 07

Surfers

City

Holden

Aug 07

Bayside

Honda/Kia

Feb 06

Brisbane

Motor

Auctions

Mar 06

Austral

Audi/

Citroen

Dec 06

Hidden

Valley

Ford/

Subaru

Aug 06

Bayside

Honda/Kia

Aug 09

Bridge

Toyota

May 05

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Employee Engagement

• Record employee engagement 2014*1

• Record low staff turnover improved from 53% (2006) now below 25% (2014)

• Compares with USA Nationally 36% (2014) *2

• Increased investment in:

» Future Leaders

» Leadership Program

» F & I Academy

» Car Care Academy

» Carzoos Academy

• - new program for high potential females

*1 externally measured by Quantum Management Indicators

*2 NADA (Dealership Workforce Study)

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The Next 12-24 Months

• Continue integration of Ian Boettcher Motors and The Black Group, + $230m t/o for 2015

• Relocate Land Rover, Jaguar and Volvo to Newstead, parts to Eagle Farm

• Improve truck retailing division

• Continue Carzoos expansion internally and externally

• Develop alternate channels to market for Carzoos

• Grow via further quality acquisitions

• Develop or Acquire “complimentary services” to core car retailing

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Forward-Looking Statements

This document may contain forward-looking statements, forecasts and estimates made by

the Company (forward-looking statements), including the anticipated future performance of

the Company and the market in which it operates. These forward-looking statements are

based on certain key expectations and assumptions of known and unknown risks,

uncertainties and other factors, which are deemed reasonable when made but may or may

not prove correct. Actual events are difficult to predict and may depend upon factors that

are beyond the Company’s control. Therefore, actual results, may turn out to be materially

different from any future results, performance or achievements express or implied by such

forward-looking statements. Forward-looking statements only speak as of the date of this

document and no representations are made as to the accuracy or fairness of such forward-

looking statements. The Company disclaims any obligation to update any forward-looking

statements, to reflect any change in the Company’s expectations with regard thereto, or

any change in events, conditions or circumstances on which any such statement is based.

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Monday, March 02, 2015

Appendix

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Monday, March 02, 2015

AP Eagers Today (Feb 2015)

• 102 year old automotive retail group founded in 1913

• 57 years as a listed public company – dividend paid every year

• A.P. Eagers owns $278m of prime real estate

• Represents all 12 of the top 12 selling vehicle brands in Australia and 27 car brands in total along with 11 truck / bus brands

• 3,500 employees 110+ dealership locations in QLD, NT, NSW, VIC and SA

• 19.9% ownership of Automotive Holdings Group ($232m*)

• 7.5% ownership of www.carsguide.com.au ($2.25m)

*31/12/14

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Monday, March 02, 2015

Represents 8 of the top 9 selling luxury car brands in Australia

AP Eagers Luxury* Car Brands

* Luxury is defined as luxury vehicle selling more than 500 units annually (V Facts)

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Monday, March 02, 2015

AP Eagers Truck and Bus Brands

Representing 11 truck and bus brands

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Monday, March 02, 2015

Revenue by State / % of group Revenue

(2014 Annualised)

$1.24bn (44%)

$0.15bn (5%)

$0.61bn (22%)

$0.16 BN (6%)

$0.0bn $0.65bn (23%)

AP Eagers $2.8 billion revenue

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Income Opportunity Franchised Dealership

NEW CAR SALES: + Accessories + Finance + Insurance + Car Care + Trade-In

USED CAR SALES: + Accessories + Finance + Insurance + Car Care + Trade-In

VEHICLE SERVICE: - Value add products ie Tyres, wheel alignments, batteries, wiper blades.

VEHICLE REPAIR: - Warranty (Manufacturer pays) and Non Warranty (Customer pays)

- Internal reconditioning of Used Cars

PARTS SALES: - Internal (Service, warranty repair, non-warranty repair, accessories)

- External (Retail – dealership direct to customer)

- External (Wholesale / Trade – large distribution centres deliver to customers)

- Hard parts (Panel) + Mechanical parts

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The Income from the operational performance of the dealership, along with

financial incentives for achieving target volume, market share and customer

satisfaction indices combined, result in a manufacturer's “Economic Model” which

funds their chosen customer retail network.

A manufacturer’s volume and “Economic Model” will determine the number of

Retail dealership locations (franchise points) nationally.

Manufacturer’s adjust their financial levers up and down over good and bad times

to maintain the financial health of their chosen retail network.

Income Opportunity Franchised Dealership

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