anz interview skills

8/11/2019 ANZ Interview Skills

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1. ANZ founded in 1835 with its headquarters in Melbourne Deals with major banking products namelyconsumer banking ,corporate banking ,insurance ,investment banking ,

global wealth management ,private equity ,credit cardds etc

commercial and retail banking division dominates in ANZ . revenue as of2012 is 18 billion dollars and profit around 5.6 and employees are around 49,000

3rd largest bank in Australia in terms of market capitalization

Business strategy

We aim to become a super regional bank. This involves growing our presence in the Asia Pacific region and source 25-30% of earnings from our Asia Pacific Europeand America Division by 2017, while also being very focused on growth in our core domestic businesses in Australia and New Zealand.

Acquisitions------------

Royal Bank of Scotland Asia acquisitionING Australia and ING New Zealand Joint Ventures

Landmark Financial Services

WHY ANZ ????

1. ANZ - tremendous growth oppurtunities as well as challenges = recent graduateprogram as well2. LEarning and training adn exposure to business products is strong along withexceptional and numerous personalities with varied experience which can help toexcel

2. WHY Client case manager

3. Your experience ?

4. How would you embrace ANZ values in everyday work

Integrity - 'Do what is right'Collaboration - 'Work as one'Accountability - 'Own your actions'Respect - 'Value every voice'Excellence - 'Be your best'Taking responsibilities seriously and leading and inspirirng

Team work Example ???------------------------

I want to state the exoperience I had in London when the client gave us 3 monthsto improve team performance - we all worked together towards the goalheloing each other and improving


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Look at each day as a new opportunity to be your very best. Set high goals, be honest, never say no, and work with people who share your passion for doing theirbest.'

competence, professionalism, enthusiasm, and likability

Lengthy cycle time to bring newclients onboardEnd-to-end visibility into theprocessConsistent application of policies toensure consistent and timelydecisionsLack of metrics associated witheach department includingemployee performanceAudit trails to ensure compliance tofederal, state or companyregulations

SOLUTION

Request all the requireddocumentation the first timeAbility to quickly find where aclient is in the processReduce the onboarding processfrom months to weeks / days

Send automated reminders to theclients and / or internally whendeadlines approachEnsure that governmental andinstitutional regulations areconsistently appliedBarcode outbound documents sothey can quickly be matched withthe associated client

RESULTS

Reduce the onboarding cycle timefrom months to weeks / daysProvide detailed audit trail of allactivities performed duringonboarding processEnable visibility into theonboarding process

understand the key stake holders and the bottlenecks involved

Regulations which Impact Client Onboarding

Dodd-Frank Wall Street Reform and Consumer Protection ActCreation of the Financial Stability Oversight Council (FSOC) and the Office of Financial Research (OFR) responsible for implementing and enforcing financial com


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anz interview skills

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