ＡＭanual for ＨandlingＴeachers ( cascata corp)

7/28/2019 anual for andling eachers ( CASCATA CORP)

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anual for andling eachers

Version 5

Name of Branch:________________________


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Going to start this manual from

The system of Eigo de Syaberitai club corp.:

There are 3 kinds of pages for Eigo de Syaberitai club.

Students page (English, Japanese, Korean and Chinese) Teachers page

Management page

About students page

Operation

Students need to install SKYPE.

After the registration, every student can log on in his/her personalpage.

New students will get 85Pt for trial lessons, automatically.

Students will book lessons with their own schedules.They can choose teachers and lessons checking teachers profiles.

When a student books a lesson, the student can leave messages forthe teacher, and the student can edit it at any moment.

At a lesson time, a teacher will call a student, so that the student hasto wait for the teachers call on condition of SKYPE on.

A teacher calls a student, and they will enjoya lesson for 25 minutes.

Afterfinishing a lesson, a student can evaluate the lesson, but its notcompulsory. The evaluation has 5 kinds of points which are form -2points to +2 points. The points will be added into the teachers totalacquisition points.If a student thinks the club is good and wants to keep studying, the

student will purchase points.10,000 yen will be about 1,000Pt

Cancellation

If students want to cancel a lesson, they have to cancel it by before 30minutes of the lesson. They will not get all of the lesson points back forthe lesson. 60% of the lesson points will be back to the student whocanceled the lesson.


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The number of lessons in a day

Students can take as many lessons as they want in a day. Its all up to

students. If a student books two lessons in succession, the teacherneeds to ask the student if he/she wants 5 minutes break on the wayor he/she wants the successive 50 minutes lesson.

About text books

Original Grammar texts (free for students)

Original Conversation texts (free for students)

SIDE by SIDE BOOK 1, 2, 3, 4 (3rd edition)

LETS GO BOOK 1, 2, 3, 4, 5, 6 (2nd edition)

LETS GO BOOK 1, 2, 3, 4, 5, 6 (3rd edition) LETS GO BOOK Begin (3rd edition)

PASSPORT, PASSPORT Plus

PASSPORT 1,2

LET`S GO Phonics 1, 2, 3

My First Passport 1, 2

Totally True 1,2,3

English Know It All 1, 2, 3

New International Business English

GLOBAL LINKS 1,2

POSTCARDS 1,2,3,4

English Land 1,2,3

Vital Skills for the TOEIC Test:Reading

Health Matters

Market Leader (Pre Intermediate, Intermediate, UpperIntermediate)

Market Leader 3rd(Pre Intermediate, Intermediate, UpperIntermediate)

interchange

Picture Dictionary


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About teachers page

Operation

At first, applicants have to be interviewed by a Japanese staff withSKYPE.

After the decision of an adoption, an applicant will register as a teacher

on the teachers page.

The applicants registration will be noticed to Japanese managementstaffs. After the applicant is given permission, the registration will befinished (The applicant will be one of the teachers, formally), andhe/she can log on in the teachers page.

Teachers can upload their schedules, profiles, topics and so forth onteachers page. Students can check it on students pages.

When a student books a lesson, the booked lesson teacher can confirm

the booking on the teachers page. If the student leaves a message,the teacher can read it also on teachers page.

About comments, after teachers read messages from their students,the teachers can reply to it and students can read the messages toeach other.

Before 30 minutes of a lesson, start button appears on a teacherspage. If the teacher clicks it, it will connect him/her to his/her student.Please click it on a lesson time.

After finishing a lesson, a teacher should leave messages for a student.

About cancellation by students

When a student cancels a lesson, the teachers schedule CLOSE willbe changed to OPEN automatically. 10 points will be given to theteacher for the cancellation.


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About cancellation by manager

cancellation with 10pointsWhen an internet trouble happens while a teacher is in the teachingplace, the manager will give the lesson points back to the students.And the teacher will get 10 points for the cancellation.

But if the problem happens to just a teacher (when other teachers inthe same office or school do not have the problem), the teacher willnot given any points for the cancellation. It will be canceled withoutany points.

cancellation without any pointsAnd there is a case that a teacher is not given any points with acancellation. The case is as follows:A case that a lesson is booked by a wicked student, the lesson shouldbe canceled without any points. (Some people register as a studentwith wicked identification to get a trail points)A case that a manager knows that teachers do not commute to ateaching place in advance due to a natural disaster, the lessons shouldbe canceled without any points.A case that a teachers lesson is canceled although other teachers inthe same office have no problem, the teacher will not be given anypoints.

Cancellation at a teachers convenience

cancellation with penalty pointsTeachers cannot cancel booked lessons, basically. If a teacher cancelsa lesson at his/her convenience, the teacher has to accept penaltypoint which is the same point as a student was supposed to consumefor the lesson. Teachers have to inform a cancellation as soon aspossible. If a cancellation is not informed Japanese manager by 1 hour

before starting time, the lesson should be canceled at a teachersconvenience. Whatever the cause is, the lesson will be canceled at ateachers convenience then.

Comment list

Teachers can use a comment list for the way of communication with


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the other teachers. A teacher can check a students comment list andthe teacher can read messages which were left by other teachers,previously. Teachers have to leave their comments for all of theirstudents in a day when they had the lesson.

Evaluation from students

After a student finishes a lesson, he/she can evaluate the teacherslesson. The evaluation has 5 kinds of points which are form -2 points to+2 points. The teacher should accept the points.

Lesson time

One lesson is for 25 minutes, but if a student booked two lessons insuccession with a teacher, the lesson will be 50 minutes lesson. The

teacher needs to ask the student if he/she wants 5 minutes break onthe way or he/she wants the successive 50 minutes lesson.

About management page and Japan office

Students registers are handled by Japanese management staffs inJapan. These following things are handled by Japanese staffs onmanagement page.

Students registers

Confirmation of money from studentsHandling pointsStudents evaluations for teachersResponse to inquiries from students and othersResponse to inquiries about computersResponse to inquiries about SKYPETeachers registersSalary account for teachersProcedure of happenings

About examples of happenings

There is a case that a teacher has to be absent from lessons thoughshe has bookings.

There is a case that because of internet connection of the Philippines,lessons arent given to students.


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The Japanese staff will handle the complaint from students about thesehappenings.

The others

Interviews for new teachersTo tell teachers evaluation comments from studentsResponse to inquiries by telephoneTo sell text books for Japanese students

. Income and payment date:School will obey the following rules. CASCATA Ltd. will pay the salary tothe school through PNB in Tokyo twice a month. The salary which isbetween 1st and 15th will be paid on 25th of the month, and between16th and the end day of a month will be paid on 10th of next month.

When the sum of salary is low, it will be paid once a month. The salarywhich is between 1st and the end day of a month will be paid on 10th

of next month.

1-1. Teachers salary

If teachers open their schedules for more than 40 hours in half amonth, they will get stability. The price is from 1,000 to 1,400 peso. Ifteachers open their schedules for more than 60 hours in half a month,the stability will be 1,400 peso which is the maximum price of thestability.

Rules: If teachers want to get stabilities, they have to open theirschedules over 40 hrs.

: They can open their schedules at random.: Teachers can not cancel booked lessons, basically. If a teachercancels a lesson at his/her convenience, the teacher has to acceptpenalty point which is the same point as a student was supposed toconsume for the lesson. Teachers have to inform a cancellation assoon as possible. If a cancellation is not informed Japanese manager by1 hour before starting time, the lesson should be canceled at ateachers convenience. Whatever the cause is, the lesson will becanceled at a teachers convenience then.

A teacher opens schedules for more than 60 hours in half a month.

A salary calculation: 1,400 peso (Stability) +The acquisition points1.2peso (Commission)

Ex) A teacher opened 8 hours and had 12 lessons (6 hours) at a rate


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of 30pts for a lesson The teacher will get 432 peso a day.

30Pt121.2432peso(A commission)2 weeks (14days) 432 peso+1,400 peso=7,448

peso

If teachers can not open their schedules for more than 40 hours in halfa month, they will not get stability, but the rate of commission will bechanged.

A salary calculation: acquisition points 1.5 pesoEx) A teacher opened 3 hours and had 5 lessons (2.5 hours) at a rate

of 30pt for a lesson The teacher will get 225 peso a day.

30Pt51.5225peso

2 weeks(14 days) 225 peso=3,150 pesos

If teachers open their schedules for more than 40 hours in halfa month, we will give them stabilities. The detail is as follows:

Offered work hours Allowance60 hours and above 1400055 to 59.5 hours 130050 to 54.5 hours 120045 to 49.5 hours 110040 to 44.5 hours 1000

Less than 40 hours No allowance

1-2A table of salary


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AcquisitionPoints

Less than 40 hours(points x 1.5PHP)

Less than 40 hours(1400 peso +points x 1.2PHP)

2000 pts 3,000.00 38002500 pts 3,750.00 44003000 pts 4,500.00 5000

3500 pts 5,250.00 56004000 pts 6,000.00 62004500 pts 6,750.00 68005000 pts 74005500 pts 80006000 pts 86006500 pts 92007000 pts 98007500 pts 104008000 pts 110008500 pts 116009000 pts 122009500 pts 1280010000 pts 1340010500 pts 1400011000 pts 14600

1-3About teachers point setting

A teachers initial points are decided considering the interviewevaluation. The points range is between 25pt and 50pt. There are 2points for a teacher such as 30pt or 35pt because of the time schedule.If a teacher gives a lesson between 8:00 and 20:00 Philippine time onweekdays, the lessons point will be the lowest point. If a teacher givesa lesson at time apart from the above time, the lesson point will be thehighest.

1-4About teachers point

New teachers have to be interviewed by a Japanese staff. After that,

Japanese staffs will decide new teachers points considering theirexperiences, and personalities. Japanese staffs will reconsiderteachers points every month. If a teacher gets over 65% booking inhis/her opened schedules, the teachers point will be up. The rate isone point. The percentage is based on average one of a month not halfa month. The increased point will be effective month after next month.Ex) In January, a teachers booking percentage is 68%, so that theteachers points will be increased in March.


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In addition to it, one more point will be increased to those teachers:Teachers whose total points are within TOP 20% of the number ofteachers. The increased point will be effective month after next month.

Lesson point will be increased up to 50 point, automatically. And thereis a case that Japanese staff will increase a teachers lesson point up to60 point considering the teachers popularity.

2. Income of an owner

Total acquisition points 1.05 peso

Ex) There are 5 teachers who get 12,000 points a month

12,000 points 5 teachers 1.05 peso = 63,000 peso

Income will be 63,000 peso Expense

< The case of Eigo de Syaberitai Club>

Point rate for students 1Pt = About 8.5 yenWhy not 10yen: Because we give 85Pt for trial class and some of

bonus. deduction 15% from total sale.

Rate for teachers salary 1Pt = 1.5 peso (About 3.6yen)

Rate for the local (Philippine) school 1Pt = 1.05 peso (About2.52 yen)

Rate for management of Japan office 1Pt = 1.02 peso (About2.45 yen)

About teachers adoption

Applicants have to pass 3 kinds of tests to become an onlineteacher.


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1st, (Written test) 2nd, (Photos and Video) 3rd,(Interview)

1. Applicants have to take a written test. (To check Englishgrammar)

2. Those who passed the interview could be taken photos andvideos. In the video, they have to appeal and introduce theirselves. The video should be for about 30 seconds.

3. Those who passed the written test could be interviewed byJapanese staff. (To check if they can give an interesting andeffective lesson to students)

Attention for Photos and videos)Clothes

have to wear bright color clothes.(Dont wear black)

Men have to wear formal clothes (with a collar)

Men are prohibited from wearing pierced earrings.

have to set hair style.

Posture

Have to keep smiling

Prohibit from putting hands in pockets

Prohibit from leaning faces

Draw in your chinQuality

Need Full-body shot and close-up shot

Should be taken high quality camera more than 5 MP

Need beautiful background

Dont shoot again the sun

Prohibit from making an angle.

Need a wide shot, prohibit from taking a long shot.

Video shooting should be for about 30 seconds.Do not be shy.Advanced level and intermediate level students prefer teachers who


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speak like Native American, so that teachers are recommended topretend to be one of them, but if impossible, teachers should speakslowly and clearly. It will be helpful for beginner students.

Do not shoot in sunshade.

4. Those who passed all of the test would be allowed to be a teacheron and after a week. We have two starting dates which are on 1 st and16th of a month. New teachers starting date should be one of thesedays.

5. Japanese staff will decide their starting points after finishing all ofthe tests.

6. Those who passed all of the test should finish making skypeaccounts, and their registrations (including profile, schedule,introduction, topic, available text books, and so on.) by 1 week beforetheir starting date. If they do not finish all of them, their starting datewill be delayed.

. Others

If teachers do the following things, they will be fired.

1. Giving a lesson at places where arent allowed.2. Having many complaints from students about the same thing orcanceling a lot lessons at a teachers convenience.

3. Contacting or meeting students without notice to Japanese staffand their manager.

4. Showing a students private information including studentsphotos, videos, word files, and any others to other students.

Rule for cancellation


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1. If teachers can not give lessons to students because of the internetconnection or computer troubles, Japanese staff will give all of thelesson points back to the students.As a result of that, teachers will be in a condition that they can not give

lessons to students, so that Japanese staff will give only 10 points toteachers for the trouble. (10 points back to teachers is for a lesson.)

2. If teachers have to cancel lessons at their conveniences althoughthey have bookings, they have to inform their manager and Japanesestaff of it. We do prohibit from asking students to cancel bookings,directly. If a teacher does so, we will give a heavy punishment to theteacher.

Management for facility and others1. School owner has to pay for everything which is used at the

school office.2. Teachers had better use a computer spec, head sets, WEBcamera, and internet connection speed which are recommendedby Eigo de Syaberitai club. If some problems happened whenschools teachers are using a computer spec, head sets, WEBcamera, and internet connection speed which arentrecommended by Eigo de Syaberitai club, the school owner hasto change these sets to recommended ones by Eigo deSyaberitai club. These are as follows:

Computer: CPU over 2.4GHz, RAM over 1GB

Head sets: PLANTRONICS AUDIO628 USBWEB camera: Logitech Webcam C310Internet connection speed: downstream2.5Mbps/upstream768kbps

3. School owner had better construct cubicles which arerecommended by Eigo de Syaberitai club. If some problemshappened when the school teachers are using cubicles whicharent recommended by Eigo de Syaberitai club, the school ownerhas to change cubicles to recommended ones by Eigo deSyaberitai club. These are as follows:

Materials: Made by wood 5cm for the outer wall, use sponges forthe inner wallShape: The cubicles need to keep private with a door.Electricity: 15WHeight: 2 meters


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Guidelines for Handling Home based teacher

Owner Must manage home-based teacher.

Must be responsible in handling the new teacher.

Directly provide the salary of the home-based teacher

Must manage the Internet connection.

Must train the new teacher with the skills and backgroundknowledge of office-based teaching for more than 1month as aprobationary period.(The income and salary follows theprobationary period calculation until the teacher finishes her/hisoffice probation of one month)

If the owner can guarantee those responsibilities, owner canhave the following income:

Income: Points 0.6

(Income for One month Probationary period: Points1.05)

Teacher

Must follow the rules and regulations of owner

Must prepare a computer,headset and headsets for online teaching.

Must manage the condition of the computer,headset and chat room.

Must have experience in office-based teaching for 1month as aprobationary period

Teacher Salary: Points 0.75

If teachers open their schedules for more than 40 hours in half amonth, we will give them stabilities. The detail is as follows:

Offered work hours Allowance60 hrs and above 1400.00

55 to 59.5 hrs 1300.00

50 to 54.5 hrs 1200.00


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45 to 49.5 hrs 1100.00

40 to 44.5 hrs 1000.00Less than 40 hrs No stabilityEvaluation from students

After a student finishes a lesson, he/she can evaluate the teacherslesson. The evaluation has 5 kinds of points which are form -2 points to+2 points. The teacher should accept the points.

Table of income for each individual Home-base

Acquisitionpoints of teacher

per month

Owner Teacher(Commission)

Teacher(Stable as PC,Internet et

)

Pt 0.6 Pt 0.75 2400-2800(80h-120h

4,000Pt Php2,400 Php3,000 Php2,400-Php2,80

6,000Pt Php3,600 Php4,500 Php2,400-Php2,80

8,000Pt Php4,800 Php6,000 Php2,400-Php2,80

10,000Pt Php6,000 Php7,500 Php2,400-Php2,80

Table of income for each individual

Office-base for One month Probationary period

Acquisitionpoints of teacher

first month

Owner Teacher(Commission)

Teacher(Stable as transportation

etc.)

Pt 1.0 Pt 0.75 2400-2800(80h-120h)

4,000Pt Php4,000 Php3,000 Php2,400-Php2,800

6,000Pt Php6,000 Php4,500 Php2,400-Php2,800

8,000Pt Php8,000 Php6,000 Php2,400-Php2,800


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10,000Pt Php10,000 Php7,500 Php2,400-Php2,800

ＡＭanual for ＨandlingＴeachers ( cascata corp)

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