Miss Antonia Chambers2 Sadler Street

WidnesWA8 6LN

Mobile: 07577065073Email: antonchm@aol.com

Profile: I am currently looking for part-time administration work, I am a reliable, efficient woman with extensive qualifications in business administration and I have over 15 years of administration experience, I have worked for the NHS and the Local Authority for secondary mental health services working in a variety of roles from Team Support Officer to Receptionist. I enjoy working in a team or on my own initiative, I am punctual, methodical, and good at handling a variety of tasks, I can prioritise workloads and I am good at meeting deadlines, I am always willing and enjoy learning new skills. I have a strong aptitude for organisation and administration and I am available for an immediate start and I would be willing to do an unpaid work trial.

Key Skills

Good customer service skills Flexible with hours and adaptable to ever changing work environments

Strong written and verbal communication skills Good knowledge of office practices and procedures Excellent IT skills in Word, Excel, Access, Outlook Good attention to detail

Work History

Dates: 2016-PresentEmployer: Cheshire Asbestos Support GroupJob Title: Volunteer Administration AssistantDuties: General administration duties, data input, answering the telephone, dealing with incoming mail, monitoring incoming emails.

Dates: 2013 –2016Employer: Unemployed/Part-time EducationDuties: During this time I have been unemployed but I have also been in some part-time education.

Dates: 2004 – 2013Employer: Halton Borough Council/5 Boroughs Partnership NHS Foundation Trust – (A split post working in the same department within Secondary Mental Health Services)Job Title: Team Support OfficerDuties: Providing administration support to the Halton Mental Health Team, answering the telephone, taking messages, filing, updating and maintaining medical records both manual and computerised, running clinics, reception duties, updating and maintaining social services and NHS computer databases, faxing and photo-copying, attending and arranging meetings, minutes taking, ordering stationery stocks for the offices and medical stocks for the nurses, providing data for performance/audit related tasks.

Dates: 2005 – 2010Employer: Local PublicansJob Title: Bar PersonDuties: Serving drinks, keeping bar and immediate areas clean and tidy, socialising, using a cash register, dealing with demanding customers.

Further employment details:

Dates: 2003 – 2004 Employer: Halton Borough Council – Community Day Services Job Title: Clerical Assistant

Dates: 1995 – 2003 Employer: Self-employed/Carer for younger sibling and in part-time education Job Title: Book-keeper/Collections

Dates: 1990 – 1995 Employer: Home Retail Group – formally known as ‘Great Universal Stores Plc’ Job Title: Customer Services Catalogue Accounts Clerk

Education and Training

The Manchester College 2013 – 2014 OCR – Level 2 – Word Processing, Excel, Access NVQ – Level 1 – Contact Centre OperationsPartnership for Learning 2008 – 2009 ITQ – Level 2 – Information TechnologySt Helens Chamber 2007 – 2008 NVQ – Level 3 Business & AdministrationHalton College of Further Education 2006 – 2007 How to use the InternetHalton College of Further Education 2005 – 2006 OCR – Level 2 (Clait Plus)City Learning Centre 2002 – 2003 ECDLHalton College of Further Education 1998 – 2000 AEB – Level 4 – Numeracy Open College of the North West – Level 3 – MathematicsSS Fisher & Moore Sixth Form College 1987 – 1988 City & Guilds – Pre-vocational Studies – Business and Administration RSA – Stage 1 – Typing GCSE – Grade A – Keyboard SkillsSS Fisher & Moore High School CSE – Mathematics, English Language, Biology, English Literature, French, Geography and

Chemistry1982 – 1987

On-the-Job Training

NHS and Social Services Computerised Database Systems Speed Writing Data Protection/Confidentiality Act Equality & Diversity Effective Communication Safeguarding Children Basic Awareness Customer Care The Effective Administrator Safeguarding Vulnerable Adults/Adult Protection Basic Awareness

Health & Safety, Manual Handling, Fire Safety and Infection Control

Hobbies & Interests

A great lover of animals, reading fact-based books and socialising

References

Available on request