antigua & barbuda tourism e-blast - january edition

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Insightful newsletter into the exciting activities happening in Antigua & Barbuda.

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Page 1: Antigua & Barbuda Tourism E-Blast - January Edition

Powered by the Antigua and Barbuda Tourism Authority

Tourism E-BlastJanuary Edition

Antigua and Barbuda

365 beaches...choose one!January Island Specials

Page 2: Antigua & Barbuda Tourism E-Blast - January Edition

IN THIS ISSUE

EVENTS

FEATURE

SPA SPOTLIGHT

TOURISM UPDATE

ISLAND SPECIALS

FEATURED TOURISMPERSONALITY

What is The Antigua & Barbuda Tourism E-Blast?

Welcome to the January edition of the Antigua and Barbuda Tourism E-Blast! The Tourism E-Blast is

a monthly editorial piece that highlights travel and tourism happenings in Antigua and Barbuda, keeping

all within the industry well-informed. You’ll get a skeletal insight into tourism statistical performance and

governmental destination management effor ts and strategies. You’ll also get information on events and

travel-related updates, to arm all interested in the things happening in and around our islands, where the

beach is just the beginning...

?

Page 3: Antigua & Barbuda Tourism E-Blast - January Edition

5

17

on the coverjolly beach

Contents

4 Events CalendarWhat happens on the islands in the months of January and February 2013.

5 January Event FeatureSuperyacht Challenge AntiguaUltra exclusive mega yacht racing!

6 Issue Feature:365 Beaches...Prove It!A discussion on the mythical appeal of Antigua and Barbuda’s claim to 365 beaches.

9 Spa SpotlightThe Aveda Spa at Sugar Ridge Resort is highlighted.

10 January Island SpecialsHotel and resort specials in the month of January.

11 Tourism Industry NewsComprehensive update on the state of the Tourism Industry. Includes: Marketing, Airlift and Statistics and Sea Focus: Yachting Industry.

17 Tourism Employee SpotlightKemberley Greenaway, LIAT Cabin Crew and Cabin Crew Trainer, Winner of the Antigua Hotel and Tourist Association (AHTA) Tourism Employee of the Year 2012 Award

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Page 4: Antigua & Barbuda Tourism E-Blast - January Edition

JAN

UA

RY

FEBR

UA

RY

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Page 5: Antigua & Barbuda Tourism E-Blast - January Edition

AWAITING CONTENT

There is absolutely no lag in yachting

events for the New Year, as the

exclusive Superyacht Challenge (SYC)

kicks off from January 25 – 27, 2013.

This small, intimate yet ultra chic regatta

is created for the ‘Superyachts’, meaning

those mega vessels measuring more

than 100 feet in length.

Started back in 2009, the event has

been a success with a growing number

of competitors who help to bring

a significant amount of business to

restaurants, taxis and yachting business

establishments throughout the English

Harbour area.

The exclusivity of the SYC is made apparent

by these exciting, yet friendly pursuit races

which are open to a maximum of 12-15

yachts. This way, everyone is guaranteed

the comfortable use of the facilities in the

beautiful and historical English Harbour area.

The adjudication of the races is serious

business! The regatta uses ratings and start

times as determined by The Bucket Rating

System, a popular scoring system used in

the Newport Bucket and St. Barths Bucket

Regattas.

Competitors of SYC also enjoy many

private parties which only add to the fun

and relaxing atmosphere of the regatta.

Over 250 people participate with mostly

an international crowd, mixed with those

locals involved in the business of yachting.

Superyacht Challenge Antigua Committee

Head, Stan Pearson, explained that, “the event

is a successful one which brings a significant

economic impact to the country.” This year’s

regatta is expected to be as successful, if

not more so, as previous years. With eight

competitor yachts already confirmed and

three showing interest in competing, SYC

Antigua 2013 should be one super exclusive

yachting experience!

To learn more, visit www.thesuperyachtchallenge.comphotography by Kevin Johnson

Superyacht Challenge Antigua A Super Exclusive Yachting Experience!

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Page 6: Antigua & Barbuda Tourism E-Blast - January Edition

Beaches...Prove it! Finding 365: Beach Counting

in Antigua and Barbuda

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Page 7: Antigua & Barbuda Tourism E-Blast - January Edition

bays and beaches, particularly along the Leeward side (east coast) of

the island. Longer stretches of stunning beaches are predominant on

the Windward side (western coast) of the island; the coast that is most

likely of volcanic origins with steep-sided hills with peaks rising upwards

of 1300 feet.

To be fair in proving this claim, one should include the beaches found

on Antigua’s outer islands (Long Island, Guiana Island, Crump Island to

name a few) along with those stunning stretches of pink-sand beaches

in lovely Barbuda for any beach-counting expedition! But we’re sure,

that there is no doubt in anyone’s mind that Antigua and Barbuda is

blessed with a unique wealth of stunning beaches and unrestricted,

scenic vistas of the sea. The multitude of beaches and bays on our

islands is something quite peculiar in the Eastern Caribbean, especially

so in the smaller surrounding islands that make up the Leeward Island

grouping.

Though there is much suspicion surrounding the claim, we don’t know

of anyone who’s actually counted them all (sounds to us like a tough yet

rewarding job to have). But really, who’s counting? Relax and enjoy the

rays and the clear blue seas on whichever of the 365 beaches you find

yourself. Just rest assured that there’s a lot more where that came from!

And if when you hear the phrase, ‘the land of 365 beaches’, you think of

us in Antigua and Barbuda, then we’ve done our job!

Beach-Counting Tours – 365 Beaches? Go ahead and Count the Ways!

Just as Dominica boasts 365 rivers, our claim to having 365 beaches

is not one that is taken lightly. This claim incites a challenge for locals

and tourists alike to try and discover all the beaches. There’s just

something terribly appealing in having a different beach to go to on

each day of the year.

However, the task is somewhat daunting as a number of the beaches

are only accessible via boat. But that’s not usually the immediate

problem people face. Many end up falling in love with one or two

specific beaches and always choose to go there to soak up some

sun, totally forgetting to go exploring for others.

On the flip side, explorers at heart tend to keep the whereabouts

of the more secluded places to themselves, just to avoid having to

share with too many people.

Nevertheless, do not be discouraged. Here’s a challenge:

Take a shot at drawing the island of Antigua, as close to the actual

shape as you can possibly get. Students on the island can attest to

the difficulty associated with this popular Geography class activity.

We’ve heard many describe the aerial view of Antigua as an inkblot.

Some also see it as a trapezoid, some as a triangle; you take your

pick! Whatever shape, examination of the Antigua coastline leaves

many in comprehension of the mythical 365 beaches claim to fame.

The predominantly limestone geological formation of the islands

and its jagged shoreline have left the impression of many indented

Some people may balk at the idea of 365 beaches on our small, but breathtakingly beautiful twin-island paradise, but don’t let the size

fool you. Despite being only 170 square miles between the two islands, Antigua and Barbuda holds within itself many hidden gems

of the whitest sand and bluest waters this side of the Eastern Caribbean.

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Page 8: Antigua & Barbuda Tourism E-Blast - January Edition

There is a large offering of land and/or sea tours on island to satisfy

anyone’s curiosity. If you still want to try and double check the

impressive 365 beaches, then try one (or three) of these tours listed

and count away!

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Page 9: Antigua & Barbuda Tourism E-Blast - January Edition

Spa Spotlight

T ucked away on Antigua’s Western coast

is one of the island’s best-kept secrets in

Spas! The contemporary Sugar Ridge Resort

boasts the first Aveda Spa in the Eastern

Caribbean, offering a complete range of top-

class Aveda treatments

and products.

Aveda (pronounced ah-

vay-da) was founded in

1978 and today is part of

Estée Lauder Companies

Inc., based in New York. In

1970, Aveda founder Horst

Rechelbacher, on a trip to

India, was introduced to the healing properties

of Ayurveda

(the traditional

Hindu longevity

medicine) and

aroma, and

suddenly his

vision for his

company (thus

the name Aveda)

was born.

The Aveda brand vision, “connecting beauty,

environment and well-being,” aligns with that of

Sugar Ridge Resort and Spa, as it seeks to offer

high quality accommodation and service to its

customers.

On a recent visit to the Aveda Spa, it

became apparent almost

immediately that the

transformation to Zen

was inevitable, as the

contemporary feel was

well balanced with the

properties needed to

send any stress-magnet

into a state of calm. Many

Caribbean spas take advantage of the dramatic

vistas and the sounds of nature, and so the

indoor concept was a new one for our team,

and well-carried by Aveda. The treatment

of choice was the Caribbean Therapy Body

Treatment, which started with a dry exfoliation

that was followed by a smoothing, detoxifying

seaweed masque and wrap. In a few words,

this treatment was the perfect combination of

invigoration and relaxation!

At the Aveda Spa at Sugar Ridge, you can

beautify yourself from head to toe, as the

facility features an extensive Retail Shop, Hair

Salon, state of the art Manicure and Pedicure

stations and Massage and Treatment rooms.

@ SUGAR RIDGE RESORT

tourism Antigua & Barbuda’s Pick

Why not try a 60 or 90 minute Fusion Stone

Massage with Chakra Cards (US$105 /

US$140 plus taxes). This treatment leaves your

muscles relaxed, stimulates blood circulation

and removes blockage releasing stress.

For only US$10 more, treat yourself to a

mini-facial! Whatever you decide, you are

guaranteed to feel (and look) like a new

person upon leaving. Namaste...

the Aveda spa at sugar Ridge

tel: 1.268.484.3701email: [email protected]: http://www.sugarridgeantigua.com/spa

The Aveda Spa

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Page 10: Antigua & Barbuda Tourism E-Blast - January Edition

with the resort during these months will earn 20%

commission.

• Verandah’s save 40% + Free night

Book this deal at The Verandah Resort & Spa Antigua

by January 10, 2013 for travel through December 20,

Jolly Beach Resort has made 2013 the best year to be a travel agent. Fresh for 2013, the All Inclusive Resort on the West Coast of

Antigua has introduced a trio of programs to encourage travel agent bookings, and to reward deserving agents who make Jolly Beach

bookings. The resort’s new Incentive Program rewards agents with one free night for every seven nights booked now through April 30,

2013, accumulating free nights over multiple bookings. Agents simply fill out a short online form and they will be credited with a free

night to use themselves, or nights that they can transfer to preferred clients who stay a minimum of seven nights. Free nights can be

redeemed from May 1, 2013 through December 20, 2013.

January Islandspecials!

Jolly Beach Resort & Spa also extends a special invitation to their travel agent partners to experience ‘Antigua’s Best Beach by a Mile’ from

April 16 through December 20, 2013, for US$60.00 per person, per night, all-inclusive based on double occupancy; kids 3-11 years old stay

for just $36.00 per child, per night and youngsters two and younger stay for free. Single travel agents are being extended a special rate of

$95.00 per night. Travel agents must present their valid IATA or CLIA card on arrival to qualify.

Jolly Beach Resort & Spa has named May, June, October and November 2013, Travel Agent Appreciation Months. The third programme

allows for Travel Agents who make booking directly

2013. Stay for 7 nights and the 7th night is free!

• save up to 40% with nonsuch Bay’s January 2013 sales!

Book this deal by 31st January 2013 to secure up to 40% off accommodation rates. Visit

nonsuchbayresort.com to see the savings available in each season or contact the resort for the best

rates available for your dates.

• Curtain Bluff’s Free nights January Winter sale

Pay for 6 nights and receive the 7th free in any room category. Pay for 4 nights and receive the 5th

at 50%, in any room category.

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Fish –TV to Produce Antigua and Barbuda Adventure Episodes Once Again!

Fish-TV out of Canada visited for the third consecutive year gathering

shots for episodes to run in 2013. Fish-TV is known to produce

excellent quality sports fishing and adventure footage and narrative

that positively reaches a large sector of persons interested in these

and other niche adventure activity.

UK Radio Promotions

The Antigua and Barbuda Tourism Authority UK Office, in

collaboration with Blue Waters Hotel and British Airways, created

and ran a mega radio promotion providing the chance to win a

holiday to Antigua, promoted on the UK’s Heart FM Essex. The five

day campaign created a total of 2,623,320 impacts.

Cruise Advertising in 2013 Cruise Publications

The destination cruise sector will be given publicity through

advertising secured by the Antigua and Barbuda Tourism Authority

in cruse publication Cruise Business Review. Advertising was

strategically placed in the publication to be released at the annual

showing of Cruise Shipping Miami in

March 2013.

Oyster World Rally Gives Antigua and Barbuda Publicity in

France

Antigua and Barbuda was featured in French monthly magazine

Voiles et Voilierspromoting Oyster’s World Rally which will tour

the world via Panama and Cape of Good Hope for 14 months.

The tour began in Antigua and slipped from Nelson’s Dockyard

on January 6, 2013.

Antigua and Barbuda’s Jumby Bay Resort Ranked Platinum in

French Publication

Antigua and Barbuda’s Jumby Bay Resort was featured in French

publication Voyages et Hôtels de Rêve’s winter edition 2012,

ranking the exclusive resort as the platinum level resort in its Best

Resorts in the Caribbean 2012 listing.

WestJet Travel Agents Experience the Antigua Tourism Product

WestJet, Jolly Beach Resort & Spa, Tropical Adventures and the

Antigua and Barbuda Tourism Authority organized and facilitated a

large Familiarization trip for 20 WestJet Vacations Agents, familiarizing

them with the Antigua and Barbuda tourism product, to assist in

supporting the newly established WestJet twice weekly flight out

of Toronto, Canada. Agents and Escorts were hosted at Jolly Beach

Resort & Spa, partook in WestJet partner hotel site-visits, and were

treated to Tropical Adventures’ Excellence Circumnavigation Tour.

Tourism Industry NewsYachting Promotions- The Yachting Capital of the Caribbean! The

Tourism Authority secured a double-page spread in Yachts and

Yachting magazine and Yachting World magazine, promoting the

destination’s yachting calendar for 2013. Both advertising packages

include web promotion components, advertorials and animated

banners.

Marketing Presence:

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Page 12: Antigua & Barbuda Tourism E-Blast - January Edition

Antigua and Barbuda’s Airport Administrative

Charge in Full effect.

Ratified and initiated in the month of November, Antigua and

Barbuda’s Departure Tax as we know it has become a thing of the

past. The more streamlined process has already contributed to the

improvement in the visitor departure experience at the V.C. Bird

International Airport, requiring only check –in, immigration and

security checks before boarding.

How does it Work?

Passengers are quoted the Airport Administrative Charge on all

flights operating into and out of Antigua (ANU). The charge is

administered on all legs of a journey that includes an international

arrival or departure to or from Antigua and Barbuda. The average

round-trip journey costs travellers $75 USD in taxes, provided that

there is one entry into and one departure out of the state. Taxes

are collected by the airline, and transferred to an IATA managed

account, which then remits those payments to the Antigua and

Barbuda Airport Authority.

Winter Charters Resume Antigua operations

in 2013

It’s that time again, when our airspace is filled with airplanes packed

with sun-seekers coming on their well-deserved beach getaways!

Many of these tourists will arrive on the seasonal charters that

have resumed service to Antigua for the winter tourist season

including Blue Panorama Airlines out of Milan Italy every Sunday

from December 23, 2012, and CanJet (sold and marketed as Air

Transat) out of Toronto every Saturday starting January 5, 2013 and

Montreal every Sunday starting January 6, 2013.

Caribbean Airlines Adds Barbados Hop to its Antigua

– trinidad Routing in January!

Caribbean Airlines adds more options for intra-regional traffic into

and out of Antigua and Barbuda in the month of January, when it

adds Barbados to its weekly BW458 route originating in Trinidad

to Antigua, and then continuing from Antigua to Kingston, Jamaica.

The return (BW459) backtracks all of the islands visited on the

northbound BW458 journey. From Friday January 18 – February 1,

BW458 – BW459 adds Barbados to the routing which will now reflect

Trinidad-Barbados-Antigua-Kingston on the northbound BW458 leg

and Kingston-Antigua-Barbados-Trinidad on the southbound BW459

leg. Caribbean Airlines operates a fleet of Boeing 737-800 series

aircraft on all of its twice weekly flights from Trinidad and Kingston to

Antigua every Friday and Sunday.

Blue Panorama to operate Milan Italy Flights Year-

Round in 2013

Italian Tour Operator Press Tours along with Italian airline Blue

Panorama has committed to flying a year-round once weekly flight

from Milan to Antigua in 2013. The flight, as in the past, operates

as a double drop arrangement flying from Milan, Italy (MXP) to La

Romana, Dominican Republic and then to Antigua. The 13 Hour

southbound journey arrives in Antigua at 7:55pm every Sunday

and the return flight from Antigua to Milan is a 10 Hour non-stop

Airl i ft Update

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Page 13: Antigua & Barbuda Tourism E-Blast - January Edition

Cutting the waves with million-dollar precision, sailing is an

intense pastime that attracts sea-babies from near and from

far. Antigua and Barbuda does it a little better though, with blue skies,

warm seas, constant winds, smiling locals and an abundance of skilled

on-ground support services. We are the proclaimed ‘Yachting Capital

of the Caribbean’, and there is no doubt about that. But how is the

industry faring thus far, and what are the plans for 2013?

The Tourism E-Blast team set out to get the scoop on yachting in

Antigua and Barbuda for the coming season from various yachting

stakeholders on the island.

Here’s what they said:

tourism e-Blast: What are some major factors for

the growth in the industry?

John Duffy: China! And it will be growth. There are now more

millionaires in China than the rest of the world put together. Chinese

millionaires are just beginning to spend their wealth on yachts.

Construction of super/mega yachts is just beginning in China, as is

the development of marina facilities. Over the next decade or so,

China will have a major impact on global yachting. Although taking a

dip over the past few years, the smaller yacht market has continued

to grow and will be a considerable factor in tourism as the wealthy

middle classes, who started taking to leisure yachting in the 1980s,

continue to do so.

tourism e-Blast: How do the yachting industry

stakeholders feel about the season?

Alison sly-Adams: All indications look good for a strong season!

While the total number of boats was down in the charter show,

the service businesses have been as busy as ever. For the season

generally, the advent of the new Jolly Harbour Valentine’s Regatta

and Rum Festival, the Oyster World Rally and the new Caribbean

Christmas Rally mean that we have new life being breathed into our

event calendar, but the existing events are not suffering. The RORC

Caribbean 600 reached a record 30 entries pre-Christmas this year

and has an all-star line up for the February event, and they think it

will be their biggest year yet!

tourism e-Blast: How has support been from the

Antigua and Barbuda tourism Authority (ABtA)?

Alison sly-Adams: The ABMA’s* membership view is that we

are taking some significant steps forward in our working relationship

with ABTA and ABTA’s understanding of the importance of the

sector. We recently received an article written in Practical Boat

Owner Magazine by its editor, and even in that, the editor refers

to our self appointed strap line, ‘Yachting Capital of the Caribbean.’

The message we are sending is being heard. We can still have room

for improvement as we attempt to co-ordinate more with the

overseas offices and work together to ensure that we maximize all

of the opportunities, but there is no doubt that the joint marketing

campaign is having an impact and giving industry stakeholders more

confidence in the ABTA.

SEA FOCUS Yachting Capital of the Caribbean

*Antigua and Barbuda Marine Association

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Page 14: Antigua & Barbuda Tourism E-Blast - January Edition

About our Contributors:

John Duffy is the President of the Caribbean Marine Association

(CMA).

Alison sly-Adams is in charge of Marketing, Sponsorship Liaison

and Shoreside Organisation for Antigua Sailing Week.

Kathy Lammers is the Chairman of the Regatta Organising

Committee for Antigua Sailing Week.

tourism e-Blast: talk about some of the preparations

for sailing Week. How is registration coming along?

How are things looking?

Alison sly-Adams and Kathy Lammers:

So far we have 33 entries which look good and we’re still waiting

for the charter companies to put in the bulk of their entries for

this year. We have worked hard over the summer to spread the

word internationally in the US, Canada, the UK and Germany and are

getting an excellent response.

We have a brand new event on Lay Day, the Nonsuch Bay RS Elite

Challenge. Top skippers, by invite only, will race to win a one-week

stay for two at Nonsuch Bay Resort with unlimited use of their

sailing facilities and equipment. The skippers are very excited about it.

Party plans have now begun and will be sharing those plans soon.

There will be no significant changes to the racing this year – all of the

changes made over the past two years have been very well received

so except for a bit of fine-tuning, there will be no major changes.

The Yachting World Round Antigua Race will return once again and

we expect the Guadeloupe to Antigua Race will be well subscribed

as always.

tourism e-Blast: In terms of the headliner entertainer

for Antigua sailing Week 2013, can you say who it is?

Who is being considered? Can you at least give us a

hint?

Alison sly-Adams: Afraid no

hints yet!

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tourism statistics December 2012

Airlift numbers

Seats to Antigua and Barbuda in December 2012 34,602

Seats for Sale from the US in December 2012 14,816

Passengers Arriving from the US in December 2012 8,327

Seats for Sale from the UK and Europe in December 2012 16,054

Passengers Arriving from the UK in December 2012 6,093

Seats for Sale from Canada in December 2012 3,732

Passengers Arriving from Canada in December 2012 3,480

2012 tourist Arrivals

Air Arrivals

CoUntRY 2012 2011 % Change

totAL 246,926 241,331 2.32%

United States of America 93,214 84,832 9.88%

Canada 24,185 22,403 7.95%

United Kingdom 68,667 69,184 -0.73

Caribbean 35,249 37,887 -6.96

Passengers Arriving from Canada in December 2012

3,480

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Page 16: Antigua & Barbuda Tourism E-Blast - January Edition

Overall Occupancy 2012 58.3% Overall Occupancy 2011 57.5%

Sorted by Size 2012 2011

Large Hotels - +150 Rooms 55.8% 55.9%

Mid Size Hotel – 50-150 Rooms

63.3% 58.2%

Small – Less than 50 Rooms 59.8% 59.9%

Sorted by Class 2012 2011

Luxury 66.6% 62.5%

Mid Range 57.6% 57.1%

Budget 33.7% 37.3%

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Page 17: Antigua & Barbuda Tourism E-Blast - January Edition

Works at: LIAT, the Caribbean Airline

Does: LIAT Cabin Crew and Cabin Crew Trainer

Special Distinctions & Awards: Antigua Hotel and Tourist Association (AHTA) Tourism Employee of the Year 2012

LIAT’s Crystal Wing Award for service excellence during the ICC Cricket World Cup 2007

What sets Kemberly Apart?

Her calm disposition. Using her wealth of knowledge and experience, she often finds a win/win situation which enables her passengers to

leave with a positive impression of LIAT and go on to enjoy their time spent in Antigua.

What keeps her going? What is her Motivation?

An Antiguan and Barbudan by birth, Kemberly views herself as an important ambassador to her country and the Caribbean, and strongly

believes that first impressions should be lasting ones, as every business can benefit from

repeat customers.

What does being an Antiguan and Barbudan Hospitality Ambassador mean to her?

A 12 year Hospitality veteran, this former Antigua Homecoming Queen 2005 sees being acknowledged as a Hospitality Ambassador as

confirmation that she’s on the right track to providing excellent quality service while performing the job that she loves.

It’s near extraordinary, to have your hospitality nationally

recognized, when your charm and work ethic extend way beyond

the borders of home; when in fact, your job requires you to

comfort and support hundreds of passengers, many thousands

of feet in the air across the Caribbean island chain. Kemberly

is one of the few that has the pleasure (and the challenge, no

doubt) of coming into contact with hundreds of tourists on a

daily basis on the short island hops across the calm blue seas of

the Caribbean, as LIAT Cabin Crew. What sets her apart is her

ability to lead and work with others, to collaborate in creative

endeavours, to innovate and inspire without dominating any

undertaking. Ms. Greenaway was grateful and happy when she

was awarded the Antigua Hotel and Tourist Association (AHTA)

Tourism Employee of the Year 2012 distinction, for her excellence

and contribution to the tourism industry of Antigua and Barbuda.

Nominated for consideration by her company, Kemberly floored

the judging panel made up of tourism stakeholders and officials

with her attitude, knowledge and commitment to the building

of the tourism industry. But interestingly enough however, many

usually take a moment to associate Kemberly’s profession

Tourism employee spotlight

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Page 18: Antigua & Barbuda Tourism E-Blast - January Edition

with the tourism industry, until it finally clicks. Flights involve

the movement of people, from home to a business meeting,

from the beach back to work, to a relative’s wedding, or to

that island’s carnival celebrations, everyone a tourist in their

own sense. And Kemberly does her part by offering the true

warmth of our people, in times of stressful air travel.

No doubt, LIAT’s girls & guys (as they are often called across

the region) have a certain flair to them. They bring back style

from the glory days of air travel, almost totally lost in North

American air transport. They are always immaculately dressed,

well spoken and gracefully carried, the subtleties in service and

style that those foreign to our region often marvel at within the

small cabins of the Dash-8 aircraft.

Kemberly exemplifies the Antiguan and Barbudan spirit, her

warm smile will make you feel right at home from the moment

you board the aircraft. Her happy passengers and her willingness

to go above and beyond only hint at the effort and pride that

Kemberly takes in her work.

Tourism Antigua and Barbuda appreciates the work of this

hospitality ambassador, especially when her Antigua-bound

passengers disembark her flight happier and more relaxed,

making for a good start to their visit to our paradisiacal islands.

Congratulations Kemberly! Keep the flag of Antigua and

Barbuda flying high!

Do you know a tourism employee deserving of the spotlight in the monthly tourism e-Blast? nominate your shining star by submitting their name, place of employment, and brief details as to the qualities you see demonstrated, deserving of

acknowledgement as an Antiguan and Barbudan Hospitality Ambassador. email your submission to [email protected]

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In Antigua and Barbuda

ACB Financial Centre – 3rd Floor

High Street

St. John’s, Antigua

Tel: 1 268 562 7600/01/03/04

Fax: 1 268 562 7602

Email: [email protected]

In the United States of America

3 Dag Hammarskjold Plaza – Suite 6A

305 East 47th Street

New York, NY 10017

Tel: 1 212 541 4118

Fax: 1 646 215 6008

Email: [email protected]

In Canada

60 St Clair Avenue East – Suite 601

Toronto, Ontario

Canada M4T 1N5

Tel: 1 416 961 3085

Fax: 1 419 961 7218

Email: [email protected]

In the United Kingdom and Europe

2nd Floor

45 Crawford Place

London

W1H 4LP

Tel: 011 44 1245 707 471

Fax: 011 44 1245 707 478

Email: [email protected]

AntiguaandBarbudaTourismAuthorityOffices

Social Media Links www.visitantiguabarbuda.com

www.facebook.com/AntiguaBarbuda

www.youtube.com/GoAntiguaBarbuda

www.twitter.com/antiguabarbuda

E-Blast is marketed and produced by:

The Antigua and Barbuda TourismAuthority Marketing Team

Charmaine Spencer (Marketing Manager)Robert Samuel (Marketing Officer)Matara Thomas (Marketing Intern)

Graphic Design by Visual Echo