answerdash for e-commerce (3 mins)

23
Increase sales. Improve experience. Gain insight. AnswerDash, Inc. - Business Confidential AnswerDash is point-and- click customer self-service for the web.

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Page 1: AnswerDash for E-Commerce (3 mins)

Increase sales. Improve experience. Gain insight.

AnswerDash, Inc. - Business Confidential

AnswerDash is point-and-click customer self-service for the

web.

Page 2: AnswerDash for E-Commerce (3 mins)

Problems we solve

Do you want to increaseyour sales conversions?Reduce your abandonment?

Page 3: AnswerDash for E-Commerce (3 mins)

Problems we solve

Do you want to increaseyour sales conversions?Reduce your abandonment?

AnswerDash can increase conversion rates by 30%.

Page 4: AnswerDash for E-Commerce (3 mins)

Problems we solve

Do you want to increaseyour sales conversions?Reduce your abandonment?

Would you like to empoweryour visitors to answer

their own questions?

AnswerDash can increase conversion rates by 30%.

Page 5: AnswerDash for E-Commerce (3 mins)

Problems we solve

Do you want to increaseyour sales conversions?Reduce your abandonment?

Would you like to empoweryour visitors to answer

their own questions?

AnswerDash reduces customer support email by

60%!

AnswerDash can increase conversion rates by 30%.

Page 6: AnswerDash for E-Commerce (3 mins)

Problems we solve

Do you want to increaseyour sales conversions?Reduce your abandonment?

Would you like to empoweryour visitors to answer

their own questions?

Would your business also like to… gain insights into your visitors? decrease its customer churn? Improve its user experience?

AnswerDash reduces customer support email by

60%!

AnswerDash can increase conversion rates by 30%.

Page 7: AnswerDash for E-Commerce (3 mins)

Problems we solve

Do you want to increaseyour sales conversions?Reduce your abandonment?

Would you like to empoweryour visitors to answer

their own questions?

Would your business also like to… gain insights into your visitors? decrease its customer churn? Improve its user experience?

AnswerDash reduces customer support email by

60%!

AnswerDash reveals where user confusion

occurs, and why.

AnswerDash can increase conversion rates by 30%.

Page 8: AnswerDash for E-Commerce (3 mins)

How does AnswerDash work?

Users of your site or app get a point-and-click self-service contextual answer tool.

Page 9: AnswerDash for E-Commerce (3 mins)

How does AnswerDash work?

Users of your site or app get a point-and-click self-service contextual answer tool.

An AnswerDash tab appears on your site. Users click it for help.

1

Page 10: AnswerDash for E-Commerce (3 mins)

Then users can click any object in

the page to get Q&A about it.

2

How does AnswerDash work?

Users of your site or app get a point-and-click self-service contextual answer tool.

An AnswerDash tab appears on your site. Users click it for help.

1

Page 11: AnswerDash for E-Commerce (3 mins)

Then users can click any object in

the page to get Q&A about it.

2

How does AnswerDash work?

Users of your site or app get a point-and-click self-service contextual answer tool.

An AnswerDash tab appears on your site. Users click it for help.

1

If a user asks a new question, you can

publish an answer for future users to see, causing deflection.

3

Page 12: AnswerDash for E-Commerce (3 mins)

Back office tools

You get a suite of back officetools, including styling,moderation, and analytics.

Page 13: AnswerDash for E-Commerce (3 mins)

Back office tools

You get a suite of back officetools, including styling,moderation, and analytics.

Page 14: AnswerDash for E-Commerce (3 mins)

Back office tools

You get a suite of back officetools, including styling,moderation, and analytics.

Page 15: AnswerDash for E-Commerce (3 mins)

Back office tools

You get a suite of back officetools, including styling,moderation, and analytics.

Page 16: AnswerDash for E-Commerce (3 mins)

Easy integration

Integrate with your existing live chat, ticketing system, and knowledgebase.

Page 17: AnswerDash for E-Commerce (3 mins)

Easy integration

Integrate with your existing live chat, ticketing system, and knowledgebase.

Page 18: AnswerDash for E-Commerce (3 mins)

Easy integration

Integrate with your existing live chat, ticketing system, and knowledgebase.

Write AnswerDash Q&A from within

Zendesk.

Page 19: AnswerDash for E-Commerce (3 mins)

Easy integration

Integrate with your existing live chat, ticketing system, and knowledgebase.

“Bring forward” your Zendesk Help Center articles as

AnswerDash Q&A.

Write AnswerDash Q&A from within

Zendesk.

Page 20: AnswerDash for E-Commerce (3 mins)

Get started today!

Set up fast in less than 30 minutes.

https://www.facebook.com/answerdash

https://twitter.com/answerdash

http://www.linkedin.com/company/3174356

Page 21: AnswerDash for E-Commerce (3 mins)

Get started today!

Set up fast in less than 30 minutes.

AnswerDash requires adding a single line

of JavaScript.This script does not

affect page load times.

(We’ve tested it.)

https://www.facebook.com/answerdash

https://twitter.com/answerdash

http://www.linkedin.com/company/3174356

Page 22: AnswerDash for E-Commerce (3 mins)

Get started today!

Set up fast in less than 30 minutes.

We recommend authoring 20 Q&A to start. Then let your users ask the questions to

“grow” the rest!

After a few days, you will have an “answer layer” that acts as

a shield, deflecting new questions.

AnswerDash requires adding a single line

of JavaScript.This script does not

affect page load times.

(We’ve tested it.)

https://www.facebook.com/answerdash

https://twitter.com/answerdash

http://www.linkedin.com/company/3174356

Page 23: AnswerDash for E-Commerce (3 mins)

Get started today!

Set up fast in less than 30 minutes.

We recommend authoring 20 Q&A to start. Then let your users ask the questions to

“grow” the rest!

After a few days, you will have an “answer layer” that acts as

a shield, deflecting new questions.

AnswerDash requires adding a single line

of JavaScript.This script does not

affect page load times.

(We’ve tested it.)

Create your free account!http://www.answerdash.com/create-account

https://www.facebook.com/answerdash

https://twitter.com/answerdash

http://www.linkedin.com/company/3174356