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Page 1: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE
Page 2: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE
Page 3: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE
Page 4: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE
Page 5: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

1 | P a g e

Annual Service Delivery Plan 2020

NOTE FROM CHIEF EXECUTIVE

I enclose for the consideration of the Mayor and Members of this Council, Clare County Council’s

Annual Service Delivery Plan for 2020.

This Council notes the statutory requirement to prepare and adopt the Annual Service Delivery Plan

under the “Local Government Reform Act 2014”. The Annual Service Delivery Plan identifies the

principal services to be provided by this Council to the public and is consistent with Budget 2020,

which was adopted by Members in November 2019, and also aligns with the Corporate Plan 2019-

2024. This Council notes the requirement to prepare Annual Service Delivery Plans, which will act as

a mechanism through which the Corporate Plan can be implemented and monitored.

This Annual Service Delivery Plan sets out the principal services this Council proposes to deliver by

the end of December 2020 within existing constraints on funding and resources. This plan will be

monitored by the Senior Management Team and progress on matters will be reported through the

Clare County Council Monthly Management Reports presented to Elected Members.

Clare County Council is at the heart of public service delivery in the county and takes a leadership

role at national level in areas such as rural development and tourism. As a proactive organisation

intending on serving the people of County Clare, the Council recognises the requirement for

improved communications and customer services, better citizen engagement and transparency.

The Council, working with its communities, large and small, will continue to be innovative and

responsive to the changing needs and expectations during 2020. The Council will closely monitor and

respond to the acute challenges relating to Covid-19, which are expected to continue into the future.

Le meas,

Mr Pat Dowling

Chief Executive

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Annual Service Delivery Plan 2020

INTRODUCTION

Section 50 of the 2014 Local Government Reform Act sets out the requirement for Local Authorities

to prepare the Annual Service Delivery Plan which acts as a mechanism through which the Corporate

Plan can be implemented and monitored. The adoption of the plan is a reserved function and sets

out how the objectives of the Corporate Plan are to be delivered annually through supporting

strategies and actions which link with annual departmental activities.

The Annual Service Delivery Plan is created in conjunction with the following:

Corporate Plan 2019-2024

County Development Plan 2017-2023

Clare Local Economic and Community Plan 2016-2021

Performance Management Development System (PMDS Process)

Budget 2020

KPI’s as developed by the National Oversight and Audit Commission (NOAC)

Section 50 of the Act also details aspects that the annual service delivery plan must

address. These include:

Statement of Principal Services

The plan must contain a statement of the principal services that will either continue to be provided,

or new services to be provided, by the Local Authority in respect of the financial year to which the

plan relates (2020).

Service Objectives and Priorities

For each of the listed principal services, details of the service objectives/outcomes must be provided.

In addition the priorities for the delivery of each of the Principal Services must be presented in the

Service Delivery Plan.

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Annual Service Delivery Plan 2020

Performance Standards:

The Plan must contain details of the performance standards to be met while delivering the listed

services. These Key Performance Indicators (KPI’s) must be capable of being measured. Clare

County Council may take account of any existing indicators in use.

Performance Assessment:

It is a requirement of the legislation that a measurement system is put in place to monitor service

provision. This performance assessment must be recorded and reported upon in the Local

Authority’s Annual Report for the year concerned. As such the Annual Report must now contain an

assessment of the service delivery of the Local Authority for the year being reported on.

Improvement Actions:

Where a deficit in performance has been identified; and reported in the Annual Report, with respect

to a performance standard prescribed by the Minister or NOAC, a list of improvement actions must

be included in the Service Delivery Plan for the following year.

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Annual Service Delivery Plan 2020

OUR PURPOSE, VISION AND CORE VALUES

Clare County Council will be a professional, responsive and agile local government that will lead the

social, economic, physical and rural development of our county, achieving a stable community at its

heart.

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5 | P a g e

Annual Service Delivery Plan 2020

There are a number of core values that the Members and Staff of Clare County Council will

be guided by in pursuing the implementation of this plan and in our everyday service

provision -

Democratic, Civic Leadership and Partnership:

Clare County Council will provide clear, effective, democratic and civic leadership, informing,

listening and responding to citizens and communities. We work with Elected Members, other

agencies and local communities in partnership to deliver on our objectives.

Quality Services / Customer Care:

Clare County Council is committed to delivering fair, effective, courteous and timely services to

dealing with customers without discrimination or prejudice. We strive for continuous improvement

in our service delivery including internal and external communications, with a strong focus on our

customers and citizens.

Social Inclusion:

Clare County Council respects equality and human rights in accordance with Public Sector Duty

principles and the relevant equality legislation. We are committed to the principles of equality of

access, participation and outcome for all in relation to service delivery.

Transparency, Accountability and Professionalism:

We will maintain the highest standards of conduct and probity, be open, accountable and objective

in the public interest.

Value for Money and Efficiency:

We are committed to the most efficient and effective use of available resources to provide a quality

service, whilst ensuring value for money

Sustainability:

Clare County Council recognises that we have a leading role in protecting our environment and in

securing its long-term sustainability for the future. We are committed to delivering on our ‘Climate

Change Adaptation Strategy 2019-2024’.

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Annual Service Delivery Plan 2020

STRATEGIC OBJECTIVES 2019-2024

Clare County Council operates under five Directorates – Finance and Support Services, Economic

Development, Physical Development, Rural Development and Social Development. These

Directorates have agreed strategic objectives and supporting strategies as outlined below.

Finance and Support Service:

To provide human resources, financial and corporate infrastructure to support and develop the

Council’s ability to deliver evolving services to its customers. This will be achieved through strategic

human resource management, ensuring we have the appropriate capacity and capability.

Economic Development Directorate:

To facilitate a pro-active economic environment where businesses locate, grow and create

sustainable employment to support our communities, thus enhancing the economic value of County

Clare.

Physical Development Directorate:

To deliver, maintain and protect key infrastructure to facilitate the economic, social, physical and

rural development of County Clare in a manner which promotes sustainability, accessibility,

connectivity and respect for the environment.

Rural Development Directorate:

To put in place a process of engagement in a rural development strategy to deliver key projects that

will improve the quality of life, social and economic wellbeing of people in County Clare.

Social Development Directorate:

To enhance the quality of life for the people of County Clare through the delivery of a vibrant social

housing sector and the development and promotion of the county as a regional centre for arts,

culture and sport.

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7 |

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Annual Service Delivery Plan 2020

The Council operates through its Elected Members, working in partnership with the Executive to

develop, implement and deliver a range of policies, projects and activities to the people of County

Clare. Clare County Council is at the heart of the local community and delivers vital local services.

The Council consists of twenty eight Elected Members (Councillors) drawn from four Municipal

Districts who collectively act as the board of the Council working in partnership with the executive to

develop and implement policy. The Councillors are assigned specific “Reserved Functions” under

legislation such as the adoption of the Annual Budget and County Development Plans and carry out

these functions by formal resolution. The Executive and the Corporate Policy Group and four

Strategic Policy Committees assist and advise the Council in this policy role.

The Chief Executive and his staff are responsible for the operational activities of Clare County

Council. They oversee the day to day management and administration of the services and functions

of the organisation and operate within Government and Council policy and the Legal Framework

governing Local Authorities.

Municipal Districts (MDs)

The Local Government Reform Act 2014 established Municipal Districts and, in the case of County

Clare, the County is broken up into four Municipal Districts -

Ennis

Shannon

Killaloe

West Clare

The Local Authority members elected from these municipal districts take certain decisions in relation

to the districts.

Corporate Policy Group (CPG)

The Corporate Policy Group (CPG) provides a forum for the co-ordination and discussion on policy

issues and consists of the Cathaoirleach of the Council who will chair the group together with the

chair of each of the Strategic Policy Committees and a representative of any Municipal District not

already on the CPG. This group will provide a forum for policy issues which transcend the remit of

individual Strategic Policy Committees and which affect the Council as a whole. CPG is supported by

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Annual Service Delivery Plan 2020

the Chief Executive and the Management Team and is consulted on the preparation of the Annual

Budget and the preparation of the Corporate Plan. It provides a forum to ensure co-ordination,

consistency and effectiveness in the performance of the Council’s functions.

Strategic Policy Committees (SPC)

The statutory basis for Strategic Policy Committees (SPCs) is set out in Section 48 of the Local

Government Act 2001 as amended by Section 41 of the Local Government Reform Act 2014.

The Strategic Policy Committees assist the Council in the formation of policy and are structured

around the main functions of the Council. They are made up of Elected Members and

representatives of the Social Partners and other Sectoral Interests. Clare County Council has four

SPCs namely:-

Social

Physical

Economic

Rural

Each SPC is chaired by an Elected Member and is supported by a Director of Services in their

particular area of responsibility. The task of the SPC is to assist and advise the Council in the

formulation, development and review of policy. Final policy decisions, however, will ultimately rest

with the full Council acting as a body.

Audit Committee

In line with best Corporate Governance Practice, the Council has established an independent Audit

Committee. The Committee’s role is to support the Elected Council by providing an assessment of

the financial reporting, financial management, internal audit processes and risk management

practices in the Council. The Audit Committee is chaired by an independent person and includes a

further two independent personnel. Two Elected Members also sit on the Audit Committee. Council

officials attend meetings of the Committee as and when requested.

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Annual Service Delivery Plan 2020

Monthly Management Reports

Monthly Management Reports are prepared for the Elected Members in accordance with the

provisions of Section 51 of the Local Government Reform Act 2014. These reports assist the Elected

Members to discharge their governance responsibilities and to oversee the executive in the delivery

of the policies that the elected members have decided on and also provide an oversight for the

elected members of the Chief Executive’s discharge of his executive functions.

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Annual Service Delivery Plan 2020

FINANCIAL LANDSCAPE – BUDGET 2020

The 2020 Adopted Budget was prepared with the central objective being the maintenance of

existing levels of service. The focus is mainly on the planning and delivery of various capital projects

for the future development and benefit of the County.

The Adopted Budget provides for expenditure of €128m, an increase of €10.3m from the previous

year. The main expenditure increases over 2019 are in areas such as matched funding for Road

Grants, Group Water Schemes and Housing Grants.

The expenditure is funded from Commercial Rates, grants and subsidies, goods and services and the

Local Property Tax allocation. See below the % split of income (Fig. 1)

(Fig. 1)

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Annual Service Delivery Plan 2020

(Fig. 2)

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Annual Service Delivery Plan 2020

Local Property Tax

The initial Local Property Tax allocation for 2020 was confirmed as €6.45m.

The Local Government Reform Act 2014 and associated Regulations permits the Members of the

Council to vary the Rate of LPT. It was decided by the Council to adjust the LPT rates upwards by

15% for 2020, generating additional income of €1.5m. The 15% LPT variation for 2020 of €1.5m was

allocated to provide additional resources for the delivery of the following services:

- €500k: The Municipal District system has been in operation since 2014 and facilitates a high

degree of local community focused decision making and democratic representation.

Fulfilment of such roles requires resources to be available to the Elected Members. With

this additional income generated, €500,000 is allocated across the four Municipal Districts;

bringing the total budget to €1.27m.

- €250k: Funding to roads, there is still a considerable demand for investment in the

maintenance of the County's roads. This will facilitate the areas to carry out discretionary

works as required in the Municipal District. There is also increased demand for the repair of

our 14,000 public lighting infrastructures.

- €350k: The Council has approved a €10m planned maintenance programme of our Local

Authority housing stock. There is also a very significant funding requirement to deal with

ongoing day to day maintenance of the 2,600+ housing stock. The additional funding will

provide for much needed investment in housing maintenance and cover loan charges for

the €10m project.

- €75k: The Council operates three Housing Grant schemes – adaptation, aid for older people

and mobility aids grants. In 2019 these schemes for all non-priority applications were

temporarily suspended to facilitate the allocation of approved grants and to reduce the

waiting list. Grants are 80% funded by the Department with 20% funding from local sources.

This additional local funding will provide for grant payments of €375k in 2020 in addition to

the €2.1m budget (18% increase).

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Annual Service Delivery Plan 2020

- €245k: The development and operation of the Digital Hub facilities in the county has

progressed further in 2019 with the opening of a Digital Hub and Incubation facility for

Economic Development in Ennistymon. This brings to four the number of council provided

facilities. In addition the council acquired and adapted a facility on Bindon Street in Ennis to

accommodate Limerick Institute of Technology (LIT) in developing its third level education

facility in Ennis and we are in the process of advancing another facility on the Quin Road as

a headquarters for Clare Civil Defence and to further expand on third level offerings in the

town. The additional funding will provide for much needed investment in these areas.

- €80k: The balance of funding will support the Municipal District administration and the

delivery on a number of Tourism products in the county.

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FINANCE AND SUPPORT SERVICES

NOELEEN FITZGERALDHead of Finance, Human Resources and Corporate Services

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Annual Service Delivery Plan 2020

The Finance and Support Services Directorate primarily delivers internal services to departments to

support them in the delivery of services to customers in an efficient manner and implement best

practice in corporate governance. This Directorate is under the stewardship of Noeleen Fitzgerald.

The services provided direct to the public are set out in this annual service plan.

Departments which fall under this directorate include -

Finance

Human Resources

Corporate Services

Motor Tax

The Finance department under the management of the Head of Finance has primary responsibility

for a range of functions including financial accounting and reporting, commercial rates billing and

collection, payments, the budget process, treasury management and other accounting and

compliance activities.

The Human Resources department activities include the provision of learning and development

opportunities for staff, operation of the employee welfare programme, recruitment,

superannuation, industrial relations management and workplace partnership. The provision of

human resource services are delivered in accordance with the Council’s Workforce Plan, the

National Human Resources Strategy and the National Agreements governing the sector. During 2020

the section will continue to implement the priorities within the Local Authority People Strategy.

The Corporate Services Departments incorporates a wide variety of centrally provided services

including customer services, communications and public relations, providing support services for the

Elected Members, servicing council meetings, maintaining the register of electors, dealing with

freedom of information, data protection, procurement, business review, and records management.

The Motor Tax Section has responsibility for dealing with motor tax applications from the motor tax

offices in Ennis and Ennistymon. In addition, the Municipal District offices in Kilrush and Scariff

facilitate the renewal of motor tax online. In 2020 the priority will be to continue to improve the

level of service to the citizen, and promote usage of the online motor tax service as an efficient

means of taxing a vehicle.

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n a

nd

de

velo

pm

ent

of

the

Iris

h la

ngu

age.

Syst

em in

pla

ce f

or

tran

slat

ion

of

stat

uto

ry d

ocu

me

nts

Pro

mo

te t

he

use

of

the

Iris

h

Lan

guag

e al

on

gsid

e id

enti

fied

loca

l

and

nat

ion

al p

artn

er o

rgan

isat

ion

s

- In

crea

se

cap

abili

ty t

o

com

mu

nic

ate

as

Gae

ilge

pe

r

de

par

tmen

t

Incr

ease

d n

o o

f

key

do

cum

en

ts

avai

lab

le a

s

Gae

ilge

On

e co

nta

ct p

er

de

par

tmen

t

avai

lab

le t

o

com

mu

nic

ate

as

Gae

ilge

.

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kly

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h C

lass

es t

o d

evel

op

Iris

h L

angu

age

. In

crea

se Ir

ish

Tran

slat

ion

ser

vice

to

a n

um

be

r

of

key

Co

rpo

rate

Do

cum

en

ts

incl

ud

ing

the

Co

rpo

rate

Pla

n/C

limat

e C

han

ge

Stra

tegy

/An

nu

al R

epo

rt

Page 25: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

19

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

4.

Man

age

the

An

nu

al R

egis

ter

of

Elec

tors

.

Pro

cess

up

dat

es a

nd

pu

blis

h

regi

ster

in a

cco

rdan

ce w

ith

stat

uto

ry d

ates

.

- C

om

plia

nce

wit

h

pu

blic

atio

n

de

adlin

es

for

sup

ple

men

tary

,

dra

ft &

live

regi

ster

of

elec

tors

Co

mp

lian

ce w

ith

pu

blic

atio

n

de

adlin

es

for

sup

ple

men

tary

,

dra

ft &

live

regi

ster

of

elec

tors

Co

mp

lian

ce w

ith

legi

slat

ive

req

uir

emen

ts

Par

tici

pat

e in

Nat

ion

al p

ilot

of

on

line

sys

tem

5.

To a

chie

ve b

est

pra

ctic

e an

d v

alu

e f

or

mo

ne

y in

pro

cure

me

nt

of

goo

ds

and

se

rvic

es.

Ensu

rin

g b

est

pra

ctic

e an

d

com

plia

nce

wit

h n

atio

nal

pro

cure

me

nt

po

licie

s

-

- -

Imp

rove

d le

vel o

f P

rocu

rem

en

t

mo

nit

ori

ng

and

co

mp

lian

ce

che

cks

Page 26: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

20

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

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asu

rem

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t

20

20

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rre

nt

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elin

e

20

19

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rove

me

nt

Act

ion

s 2

02

0

6.

Pro

vid

e e

ffe

ctiv

e an

d t

ran

spar

ent

syst

ems

for

acce

ss

to in

form

atio

n.

Faci

litat

e th

e p

roce

ssin

g o

f Fr

eed

om

of

Info

rmat

ion

req

ue

sts,

ri

ghts

an

d r

equ

irem

en

ts w

ith

in t

he

d

esi

gnat

ed t

imef

ram

es u

nd

er

the

FOI A

ct, 2

01

4.

Faci

litat

e th

e p

roce

ssin

g o

f In

tern

al

Rev

iew

s w

ith

in t

he

des

ign

ated

ti

mef

ram

es u

nd

er t

he

FOI A

ct,

20

14

.

Faci

litat

e th

e p

roce

ssin

g o

f A

pp

eals

vi

a O

IC w

ith

in t

he

des

ign

ated

ti

mef

ram

es u

nd

er t

he

FOI A

ct,

20

14

.

Pro

cess

dat

a ac

cess

req

ue

sts

wit

hin

st

atu

tory

tim

efra

mes

.

- C

om

plia

nce

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mp

lian

ce

Co

mp

lian

ce w

ith

th

e le

gisl

atio

n

- C

on

tin

ue

staf

f tr

ain

ing

&

awar

ene

ss in

rel

atio

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o F

OI

Co

mp

lian

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ith

Dat

a P

rote

ctio

n L

egi

slat

ion

Mo

nit

ori

ng,

Au

dit

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and

Tr

ain

ing

7.

To u

ph

old

th

e C

ust

om

er C

har

ter

and

de

liver

go

od

cu

sto

mer

se

rvic

e.

Op

tim

ise

serv

ice

del

iver

y an

d

cust

om

er c

are

thro

ugh

on

goin

g re

view

an

d im

pro

vem

ent.

A

ckn

ow

led

ge a

ll cu

sto

mer

ser

vice

q

uer

ies

wit

hin

5 w

ork

ing

day

s. A

im

to p

rovi

de

a f

ull

resp

on

se w

ith

in 2

1

day

s.

Dev

elo

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om

pre

he

nsi

ve S

ervi

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alo

gue

for

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Co

un

cil.

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edu

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sto

mer

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mp

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ts &

app

eals

to

Om

bu

dsm

an

23

co

mp

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ts t

o

Om

bu

dsm

an in

20

19

Incr

ease

on

line

co

mm

un

icat

ion

s.

Red

uce

tim

elin

es

for

resp

on

se

Page 27: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

21

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Fin

ance

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

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asu

rem

en

t

20

20

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rre

nt

Bas

elin

e

20

19

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rove

me

nt

Act

ion

s 2

02

0

1.

Pro

vid

e a

n e

ffic

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on

Pri

nci

pal

Pri

vate

Res

iden

ce

(NP

PR

) se

rvic

e.

Co

mp

lian

ce w

ith

all

NP

PR

legi

slat

ion

(Lo

cal g

ove

rnm

ent

Ch

arge

s A

ct 2

009

).

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esp

on

d t

o a

ll re

qu

ests

wit

hin

5 d

ays

% o

f re

spo

nse

ti

mes

wit

hin

5

day

s

4 d

ays

-

Pri

nci

ple

Se

rvic

e:

Mo

tor

Tax

1.

C

arry

ou

t ro

le a

s ve

hic

le li

cen

sin

g au

tho

rity

fo

r th

e

cou

nty

.

Del

iver

eff

icie

nt

veh

icle

lice

nsi

ng

serv

ice

and

incr

ease

d u

se o

f

ww

w.m

oto

rtax

.ie

% o

f sa

me

day

ser

vice

de

liver

y

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l of

use

of

ww

w.m

oto

rtax

.ie

71

%

Co

nso

lidat

e o

ver

the

co

un

ter

dis

c sa

les

in t

he

En

nis

Mo

tor

Tax

off

ice

Page 28: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE
Page 29: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

economic Development

An Economic & Spatial Plan for Ennis to 2040

ENNISENNISENNISENNISENNISENNISENNIS2040204020402040204020402040

liam conneallyDirector of economic Development

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23 | P a g e

Annual Service Delivery Plan 2020

The Economic Development Directorate is responsible for the broad economic development of

County Clare incorporating the statutory Planning Functions, Local Enterprise Office, Property

Management, Strategic Economic Initiatives and related support services. The Directorate, headed

by Director of Services Liam Conneally oversees the implementation of the Local, Regional and

National Planning Policy Framework which will positively impact on the current socio-economic

conditions whilst also focusing on future development to enable and facilitate a growing population

in Co. Clare.

Our over-riding objective is to facilitate a proactive economic environment where businesses locate

and grow and create sustainable employment, supporting our communities, thus enhancing the

economic value of County Clare.

Departments which fall under this directorate include –

Economic Development Department

Local Enterprise Office

Planning Department

Strategic Economic Initiatives

Shannon Municipal District

Page 32: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

24

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Eco

no

mic

De

velo

pm

en

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eliv

ery

Pla

n 2

02

0

P

rin

cip

le S

erv

ice

: Ec

on

om

ic D

eve

lop

me

nt

Ob

ject

ive

: St

rate

gie

s:

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I 20

20

M

eas

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me

nt

20

20

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rre

nt

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elin

e

20

19

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rove

me

nt

Act

ion

s 2

02

0

1.

P

rogr

ess

the

dev

elo

pm

ent

of

a D

igit

al H

ub

, FD

I La

nd

ing

Spac

e fo

r En

nis

& C

o. C

lare

. Ev

alu

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op

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and

ass

ess

fu

nd

ing

pla

tfo

rm t

o p

rovi

de

this

. Si

te o

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uild

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acq

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de

sign

co

mp

lete

d

Stag

e o

f p

roce

ss

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uat

ion

of

op

tio

ns

Pro

gres

s to

Ten

de

r st

age

on

o

ne

site

an

d c

on

stru

ctio

n s

tage

o

n a

sis

ter

site

Pri

nci

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Se

rvic

e:

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Co

st S

afe

ty S

che

me

s 1

.

Incl

ud

ing

the

Cra

tlo

e R

oad

SM

B, W

estb

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Ju

nct

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, A

cces

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us

Sto

p in

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ann

on

, co

mp

leti

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of

wo

rks

at G

ort

Na

Nu

ll an

d d

eliv

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of

the

Gar

rau

n

Foo

tpat

h.

Res

ou

rces

co

nfi

rmed

an

d a

lloca

ted

an

d w

ork

s p

lan

ned

. P

roje

cts

de

liver

ed a

nd

gr

ants

sec

ure

d

Pro

ject

s d

eliv

ered

w

ith

in o

vera

ll p

lan

ne

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ork

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r th

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ar

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nci

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velo

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anag

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en

t 1

. P

roce

ss p

lan

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g ap

plic

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pre

-pla

nn

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s,

Sect

ion

5’s

, Par

t V

III a

pp

licat

ion

s, S

ect

ion

57

D

ecla

rati

on

s et

c.

Man

agem

ent

and

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anis

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p

roce

du

res

in p

lace

to

me

et

legi

slat

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ith

sta

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Page 33: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

25

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

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P

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Co

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of a

vaila

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Page 34: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

26

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

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th

at is

wo

rkab

le w

ith

cu

rren

t re

sou

rces

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27

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Pro

pe

rty

Man

agem

en

t

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

Im

ple

me

nt

wo

rk p

rogr

amm

e o

f P

rop

erty

M

anag

emen

t u

nit

to

incl

ud

e le

ases

, lic

ence

s to

co

mm

un

ity

gro

up

s an

d b

usi

nes

s o

rgan

isat

ion

s.

All

leas

es

and

lice

nce

s to

be

man

aged

in a

cco

rdan

ce w

ith

le

gisl

atio

n a

nd

pro

toco

ls.

Nu

mb

er

of

leas

es a

nd

lic

ence

s si

gned

up

N

um

ber

of

leas

es

and

lice

nce

s N

um

be

r o

f le

ases

an

d li

cen

ces

Co

mp

lete

cu

rren

t o

nes

an

d

adva

nce

new

on

es u

nd

er n

ew

p

roto

cols

2.

A

dva

nce

th

e C

apit

al w

ork

s p

rogr

amm

e

Bu

ildin

gs a

nd

pro

per

ty t

o b

e d

eve

lop

ed in

lin

e w

ith

cap

ital

w

ork

s p

rogr

amm

e. C

om

ple

te t

he

Qu

in R

oad

Cam

pu

s p

roje

ct,

Shan

no

n A

llotm

ents

an

d K

ilkee

B

eac

h H

uts

pro

ject

Pro

ject

s co

mm

en

ced

an

d

com

ple

ted

. 3

0

Co

mp

leti

on

of

the

pro

ject

s co

mm

en

ced

in 2

01

9, e

arly

2

02

0.

Page 36: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

28

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Co

nse

rvat

ion

of

Bu

ilt H

eri

tage

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

Pro

cess

Co

nse

rvat

ion

Gra

nts

M

anag

e th

e aw

ard

of

Co

nse

rvat

ion

G

ran

ts t

o t

he

pu

blic

Li

aise

wit

h s

ucc

ess

ful

pro

ject

ow

ne

rs

Car

ry o

ut

site

insp

ecti

on

s

Dra

w d

ow

n D

ept.

fu

nd

ing

Hav

e a

ll p

roje

cts

be

en c

om

ple

ted

an

d h

as t

he

mo

ne

y b

een

d

raw

n d

ow

n f

rom

th

e D

epar

tmen

t?

Rec

om

me

nd

atio

ns

on

pro

ject

s m

ade

to t

he

Dep

artm

ent

Pro

ject

s to

be

com

ple

ted

Mo

ney

to

be

dra

wn

do

wn

by

Oct

ob

er 2

02

0

2.

Co

mp

lete

Te

rret

Lo

dge

Co

nst

ruct

ion

s P

roje

ct f

un

de

d

un

de

r th

e H

isto

ric

Tow

ns

Init

iati

ve F

un

d 2

01

9

Man

age

the

Des

ign

Tea

m a

nd

co

ntr

acto

r o

n s

ite

Ho

ld a

lau

nch

Enga

ge w

ith

po

ten

tial

occ

up

iers

Ensu

re w

ork

s ar

e co

mp

lete

so

th

e p

roje

ct c

an b

e

tran

sfe

rred

to

th

e C

ou

nci

l

Ho

ld a

pu

blic

lau

nch

Enga

ge w

ith

po

ten

tial

o

ccu

pie

rs a

nd

en

ter

into

ag

reem

ent

Has

th

e p

roje

ct

be

en c

om

ple

ted

an

d is

th

ere

an

occ

up

ant

in

pla

ce?

- C

on

stru

ctio

n p

roje

ct t

o b

e

com

ple

ted

.

Kilr

ush

an

d D

istr

ict

His

tori

cal

Soci

ety

to o

ccu

py

the

bu

ildin

g,

un

de

r a

form

al a

gree

men

t

Pri

nci

ple

Se

rvic

e:

De

velo

pm

en

t C

on

trib

uti

on

s

1.

M

axim

ise

the

co

llect

ion

of

de

velo

pm

en

t co

ntr

ibu

tio

ns

Rev

iew

bad

deb

ts

Enga

ge w

ith

th

ose

in a

rrea

rs

Car

ry o

ut

a re

view

of

all h

isto

rica

l b

alan

ce

Bad

deb

ts r

evie

w t

o b

e co

mp

lete

d b

y Ju

ne

20

20

R

edu

ctio

n o

f lo

ng-

term

deb

t R

evie

w r

equ

este

d

by

Au

dit

or

On

goin

g re

view

of

Dev

elo

pm

en

t co

ntr

ibu

tio

n

de

bto

rs

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| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Forw

ard

Pla

nn

ing

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

Co

mm

en

ce t

he

Rev

iew

of

the

CD

P in

lin

e w

ith

le

gisl

ativ

e re

qu

irem

ents

P

rep

are

wo

rkin

g p

ape

rs a

nd

b

rief

ing

do

cum

ents

.

Pre

sen

t to

Co

un

cillo

rs a

nd

SP

C

Co

mm

en

ce R

evie

w b

efo

re

24

th S

epte

mb

er 2

02

0

Has

th

e R

evie

w

com

me

nce

d?

N

ot

com

me

nce

d

Co

mm

en

ce t

he

Rev

iew

2.

Co

mp

lete

no

n–

stat

uto

ry p

lan

s

1. C

app

a En

han

cem

en

t St

rate

gy

2. E

nn

isty

mo

n M

aste

r p

lan

3. L

DR

2 S

han

no

n

Co

mp

lete

mas

terp

lan

s fo

r th

e si

tes

ide

nti

fied

.

Pre

par

e b

rief

s; h

old

pu

blic

co

nsu

ltat

ion

as

req

uir

ed,

pro

du

ce d

raft

pla

ns.

P

rese

nt

dra

ft p

lan

s am

end

ed b

ased

on

fe

edb

ack

and

co

ncl

ud

e.

Hav

e t

he

pla

ns

be

en c

om

ple

ted

?

All

pla

ns

hav

e co

mm

en

ced

p

rep

arat

ion

.

Pla

ns

to b

e p

rod

uce

d.

3.

Pro

cess

Vac

ant

Site

s ac

ross

th

e C

ou

nty

C

om

ply

wit

h s

tatu

tory

re

qu

irem

ents

.

Mee

t st

atu

tory

re

qu

irem

ents

Val

ue

lan

ds

Enga

ge w

ith

lan

do

wn

ers

Are

sta

tuto

ry

req

uir

emen

ts

be

ing

me

t?

On

-go

ing

Stat

uto

ry c

om

plia

nce

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30

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Surf

ace

Dre

ssin

g P

rogr

amm

e

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

To

su

rfac

e d

ress

14

.38

Km

of

road

iden

tifi

ed a

cro

ss

the

Shan

no

n M

D. –

12

se

gmen

ts id

en

tifi

ed in

SM

DW

.

Wo

rks

asse

ssed

, pla

nn

ed

, su

pe

rvis

ed a

nd

car

ried

ou

t b

y th

e Te

am.

Gra

nts

rec

ou

ped

. Le

ngt

h o

f ro

ad

resu

rfac

ed a

nd

am

ou

nt

of

gran

ts

clai

med

.

To b

egi

n in

Ju

ne.

To

olb

ox

talk

s h

avin

g re

gard

to

n

ew

H&

S gu

idan

ce.

Pri

nci

ple

Se

rvic

e:

Re

sto

rati

on

Imp

rove

me

nt

1.

Te

nd

er

to b

e p

rep

ared

an

d c

on

trac

t o

vers

een

f

or

Co

un

tyw

ide

pro

ject

. 4.9

Km

ro

ad id

en

tifi

ed

in S

han

no

n M

un

icip

al D

istr

ict.

Co

ord

inat

ion

acr

oss

th

e C

ou

nty

W

ork

s co

ntr

act

com

ple

te

and

gra

nts

rec

ou

ped

. Le

ngt

h o

f o

verl

ay

com

ple

te.

Ten

de

r p

rep

ared

in

May

. -

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| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Dra

inag

e W

ork

s re

lati

ng

to R

oad

s

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

R

emed

iati

on

an

d Im

pro

vem

ent

of

def

ecti

ve

dra

inag

e sy

stem

s &

th

e c

lean

ing

and

op

en

ing

of

gully

’s a

nd

inle

ts.

Pro

ject

s p

rio

riti

sed

an

d t

imel

ine

s se

t in

lin

e w

ith

oth

er w

ork

s P

roje

cts

de

liver

ed

% o

f d

eliv

ery

Sch

edu

led

wo

rks.

-

Pri

nci

ple

Se

rvic

e:

Dis

cre

tio

nar

y G

ran

ts &

GM

A

1.

In

clu

din

g ro

ad m

arki

ng

ren

ew

al, r

oad

saf

ety

m

easu

res,

dra

inag

e w

ork

s, f

oo

tpat

hs,

ro

adsi

de

tre

e

cutt

ing,

ro

ad im

pro

vem

ent

and

20

+ p

roje

cts

ide

nti

fied

in t

he

GM

A. T

his

pro

gram

me

als

o in

clu

des

th

e W

inte

r M

ain

ten

ance

wo

rks.

Pro

ject

s gr

ou

ped

an

d p

lan

ned

. D

eliv

ery

of

the

wo

rks

% o

f w

ork

s co

mp

lete

d

Wo

rks

ide

nti

fied

&

sch

edu

led

. -

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32

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Gre

en

Sp

ace

an

d S

tre

et

Cle

anin

g

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

In

clu

din

g th

e gr

ass

cutt

ing

acro

ss t

he

Shan

no

n M

D,

the

mai

nte

nan

ce &

cle

anin

g o

f p

ub

lic s

pac

es, s

tree

ts

and

bin

s.

Res

ou

rces

co

nfi

rmed

an

d w

ork

s p

lan

ne

d

Mai

nta

ined

pu

blic

rea

lm

Per

form

ance

ex

pec

tati

on

s m

et.

Stan

dar

d

Op

erat

ing

Pra

ctic

e in

pla

ce

Incl

ud

ing

the

gra

ss c

utt

ing

acro

ss t

he

Shan

no

n M

D, t

he

mai

nte

nan

ce &

cle

anin

g o

f p

ub

lic s

pac

es, s

tree

ts a

nd

bin

s.

Pri

nci

ple

Se

rvic

e:

Sch

oo

l War

de

ns

1.

5

Sch

oo

ls s

erv

iced

by

this

par

t-ti

me

serv

ice.

St

aff

assi

gne

d w

ith

tra

inin

g an

d

sch

oo

ls m

anag

emen

t en

gage

d

Serv

ice

leve

ls m

ain

tain

ed

at

each

sch

oo

l C

on

tin

uit

y o

f se

rvic

e an

d

exp

ecta

tio

ns

met

.

Stan

dar

d

Op

erat

ing

Pra

ctic

es in

pla

ce

-

Pri

nci

ple

Se

rvic

e:

Tow

n a

nd

Vill

age

Re

ne

wal

Sch

em

es

1.

Sixm

ileb

rid

ge a

nd

Bu

nra

tty

Tow

n a

nd

Vill

age

ren

ewal

sch

em

es.

Res

ou

rces

co

nfi

rmed

an

d w

ork

s p

lan

ne

d

Pro

ject

s su

bst

anti

ally

p

rogr

esse

d –

gra

nt

de

adlin

e

mid

20

21

Pro

ject

d

eliv

erab

les

>

50

% c

om

ple

ted

Sch

edu

led

wo

rk.

-

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| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Loca

l En

terp

rise

Off

ice

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

P

roac

tive

clie

nt

enga

gem

ent

th

rou

gh a

dvi

sory

clin

ics

and

men

tori

ng

pro

gram

me

Dis

cuss

all

LEO

Cla

re s

ervi

ces

wit

h

clie

nts

N

um

be

r o

f cl

ien

ts w

ho

en

gage

wit

h s

ervi

ces

12

6 in

div

idu

al

men

tori

ng

par

tici

pan

ts

- In

crea

se e

xter

nal

pre

sen

tati

on

s an

d p

rovi

de

LEO

info

rmat

ion

p

acks

at

all t

rain

ing

cou

rses

/eve

nts

2.

Im

ple

me

nt

Pilo

t In

du

stry

4.0

Pro

ject

Im

ple

me

nt

and

co

mp

lete

pro

ject

b

y ye

ar e

nd

Succ

essf

ul c

om

ple

tio

n o

f p

roje

ct

Ensu

re a

m

axim

um

of

20

p

arti

cip

ants

- -

3.

B

rexi

t –

pre

par

e en

terp

rise

s th

rou

gh t

rain

ing

and

ad

viso

ry s

ervi

ces

Pro

mo

tio

n o

f B

rexi

t o

ffe

rin

gs v

ia

LEO

web

site

, so

cial

med

ia a

nd

n

ew

slet

ter

Incr

ease

d c

lien

t aw

aren

ess

of

Bre

xit

off

eri

ngs

Fo

cus

on

1:1

cl

ien

t en

gage

men

t. M

in

40

clie

nts

- -

4.

Tr

ain

ing

Pro

gram

me

En

han

cem

ent

In

tro

du

ce n

ew t

rain

ing

cou

rses

ad

apte

d f

or

on

line

de

liver

y R

oll

ou

t n

ew

“A

dva

nce

d

Sale

s Ex

ecu

tio

n

Pro

gram

me”

- -

Iden

tify

LEO

Cla

re c

lien

ts w

ho

w

ill b

en

efi

t fr

om

ne

w

pro

gram

me

s an

d e

nsu

re

max

imu

m a

tten

dan

ce a

t sa

me

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| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

5.

Ex

plo

re o

pp

ort

un

itie

s to

op

en n

ew e

xpo

rt m

arke

ts

for

LEO

Clie

nts

En

han

ce a

nd

pro

mo

te e

xist

ing

LEO

su

pp

ort

s to

ass

ist

clie

nts

in e

xpo

rt

mar

kets

Incr

ease

in n

um

be

r o

f cl

ien

ts a

vaili

ng

of

LEO

ex

po

rt s

up

po

rts

Ap

pro

ve 1

0 T

AM

E gr

ants

8

ap

pro

ved

20

19

Incr

ease

pro

mo

tio

n o

f ex

po

rt

sup

po

rts

via

mee

tin

gs, s

oci

al

med

ia, w

ebsi

te a

nd

rev

iew

of

exis

tin

g cl

ien

t p

ort

folio

.

6.

Im

ple

me

nt

Co

vid

-19

bu

sin

ess

sup

po

rts.

R

aise

aw

aren

ess

am

on

g cl

ien

t b

ase

and

wid

er

bu

sin

ess

com

mu

nit

y o

f su

pp

ort

s av

aila

ble

th

rou

gh S

oci

al

Med

ia a

nd

loca

l med

ia.

Max

imis

e ta

ke-u

p b

y C

lare

b

usi

nes

ses

- -

Rea

ctiv

e su

pp

ort

s d

icta

ted

by

cen

tral

Go

vern

men

t an

d c

lien

t d

rive

n a

pp

licat

ion

s.

Page 43: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

PHYSICAL DEVELOPMENT

CARMEL KIRBYDirector of Physical Development

Page 44: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE
Page 45: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

36 | P a g e

Annual Service Delivery Plan 2020

The Physical Development Directorate is responsible for a number of services, namely roads, water

services, environment, fire and major emergency management and the Municipal District of Ennis.

Carmel Kirby, Director of Service leads the Physical Directorate.

Departments which fall under this directorate include -

Environment

Water Services Department

Roads and Transportation Department

Project Management - Capital Projects

Civil Defense

Fire and Building Control Department

Ennis Municipal District

The Environment Department is responsible for waste management; environmental monitoring and

enforcement measures; pollution investigation; the control and protection of surface water along

with supporting the community through environmental education and awareness programs.

Irish Water is the national water utility responsible for the delivery of water services to homes and

businesses in Ireland. Clare County Council is acting as an agent of Irish Water for the provision of

water and waste water in the county.

The Roads and Transportation Department advance public and transportation safety and manage

Clare's road network to best and fairly serve all users.

The Project Management Office is part of the Physical Development Directorate and is charged with

the professional and effective management of capital projects throughout the County and in

partnership with adjoining Local Authorities where required under Section 85 Agreements. Capital

Projects are managed in line with the Council’s strategic plans, are consistent with best design and

building practices, safeguard the built heritage and fundamentally are carefully managed to ensure

optimum value for money in accordance with the Public Spending Code.

Page 46: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

37 | P a g e

Annual Service Delivery Plan 2020

The Civil Defence is a statutory agency of the Department of Defence which is administered by the

Local Authority. The primary role of the Civil Defence is to provide assistance to the Principle

Response Agencies (The Local Authority, An Garda Siochána & The HSE) in times of emergency and

non-emergency when requested to do so. The organisation also plays a large role in assisting local

communities and charities with events. The Civil Defence Officer, a Local Authority employee, is

responsible for the day to day running and operations of the unit and he reports to the Chief Fire

Officer.

Clare County Council is the Fire Authority and Building Control Authority for County Clare operating

generally under the Fire Services Act 1981 & 2003 and the Building Control Act 1990. The main

objectives of the Fire & Building Control Section are to provide a properly resourced and trained fire

brigade to provide for the protection and rescue of persons and property from injury by fire, and

responding to other calls for assistance of the fire brigade. The Section also provides for the

education, monitoring and enforcement of fire and building standards in new and existing buildings,

together with public engagement through community fire safety.

Ennis Municipal District also sits under the Physical Development Directorate.

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| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Envi

ron

me

nt

De

live

ry P

lan

20

20

Pri

nci

ple

Se

rvic

e:

Envi

ron

me

nt

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

C

limat

e C

han

ge A

dap

tati

on

Str

ate

gy

De

tail

and

imp

lem

en

t o

bje

ctiv

es

ide

nti

fie

d in

Clim

ate

Ch

ange

A

dap

tati

on

Str

ate

gy 2

01

9-2

02

4

for

Co

un

ty C

lare

.

Imp

lem

en

t o

bje

ctiv

es

Ach

ieve

co

mp

lian

ce w

ith

O

bje

ctiv

es

New

-

2.

Clim

ate

Ch

ange

C

on

tin

ue

pro

gres

s to

war

ds

ach

ievi

ng

the

33%

en

erg

y re

du

ctio

n f

or

20

20

, as

set

ou

t in

th

e N

atio

nal

Clim

ate

Ch

ange

St

rate

gy d

eve

lop

ed u

nd

er t

he

Clim

ate

Act

ion

an

d L

ow

Car

bo

n

Dev

elo

pm

en

t A

ct 2

01

5.

33

% e

ne

rgy

use

red

uct

ion

M

eet

insp

ecti

on

ta

rget

s in

RM

CEI

P

lan

20

19

en

ergy

u

sage

-

3.

RM

CEI

Pla

n 2

02

0

Ach

ieve

th

e a

ctio

ns

spe

cifi

ed in

th

e 2

02

0 R

MC

EI P

lan

as

sub

mit

ted

to

th

e EP

A in

clu

din

g th

e N

atio

nal

Pri

ori

ties

.

Co

mp

lete

insp

ect

ion

s as

id

en

tifi

ed in

th

e R

MC

EI

pla

n

Mee

t in

spec

tio

n

targ

ets

in R

MC

EI

Pla

n

20

19

RM

CEI

in

spe

ctio

ns

Co

nti

nu

e th

e a

nn

ual

RM

CEI

W

ork

Pla

n P

rep

arat

ion

an

d

up

dat

e c

on

tin

uo

usl

y

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39

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

4.

Riv

er

Bas

in M

an

age

me

nt

Pla

n 2

01

8-2

02

1 (

WFD

) Su

pp

ort

to

LA

WP

RO

an

d t

he

EP

A

in t

he

imp

lem

en

tati

on

of

the

ob

ject

ives

an

d p

lan

s re

lati

ng

to

the

Wat

er F

ram

ewo

rk D

irec

tive

2

00

0/6

0/E

C.

Pro

vid

e s

up

po

rt w

he

re

req

uir

ed

Imp

lem

en

t W

FD

Pla

ns

C

urr

ent

Rat

ing

-

5.

Be

ach

Fac

iliti

es

Re

vise

th

e B

ea

ch B

ye la

ws

in

adva

nce

of

the

20

20

bat

hin

g se

aso

n.

Be

ach

man

age

men

t in

clu

din

g B

lue

Flag

an

d G

ree

n C

oas

t

app

licat

ion

s, m

ain

ten

ance

, co

mp

lain

ts h

and

ling

and

Li

fegu

ard

s p

rovi

sio

n.

Re

vie

w b

ea

ch o

pe

rati

on

s to

e

nh

ance

vis

ito

r e

xpe

rie

nce

.

Co

mp

lete

th

e 2

020

Be

ach

Bye

Law

s

Mai

nta

in e

xist

ing

nu

mb

er

of

Blu

e

Flag

s

Cu

rren

t R

atin

g C

on

tin

ue

the

an

nu

al R

MC

EI

Wo

rk P

lan

Pre

par

atio

n

6.

Ce

ntr

al W

ast

e M

anag

em

en

t Fa

cilit

y (C

WM

F)

Ensu

re C

WM

F si

te o

pe

rate

s in

co

mp

lian

ce w

ith

EP

A W

aste

Li

cen

se W

01

09

. A

pp

oin

t co

nsu

ltan

ts t

o p

rogr

ess

th

e C

losu

re R

est

ora

tio

n a

nd

A

fte

rcar

e M

ana

gem

en

t P

lan

(C

RA

MP

). I

nit

ial s

ho

rt li

stin

g to

b

e c

om

ple

te b

y e

nd

of

Feb

ruar

y 2

02

0.

Co

mp

lian

ce a

chie

ved

O

per

atio

ns

com

plia

nt

Co

nsu

ltan

ts

app

oin

ted

New

-

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40

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

7.

Co

un

ty C

lare

Was

te M

anag

em

en

t B

ye-L

aws,

20

18

C

on

tin

ue

to

mo

nit

or

and

in

cre

ase

pu

blic

aw

are

ne

ss

aro

un

d t

he

20

18

bye

-law

s an

d

the

ir c

on

ten

t in

clu

din

g h

ou

seh

old

re

spo

nsi

bili

tie

s,

incr

ea

se c

om

plia

nce

an

d u

pta

ke

wit

h k

erb

sid

e b

in c

olle

ctio

n w

ith

th

e e

xpe

cte

d o

utc

om

e t

o

red

uce

ille

gal d

um

pin

g.

An

nu

al R

MC

EI t

arge

ts

Mee

t in

spec

tio

n

targ

ets

in R

MC

EI

Pla

n

20

20

Tar

get

as s

et

in R

MC

EI

-

8.

Litt

er

Man

age

me

nt

and

En

forc

eme

nt

Imp

lem

en

t o

bje

ctiv

es

set

ou

t in

th

e L

itte

r M

ana

gem

en

t P

lan

2

01

9-2

02

1,

wh

ich

se

ts o

ut

ob

ject

ive

s fo

r th

e p

reve

nti

on

an

d e

rad

icat

ion

of

litte

r th

rou

gho

ut

Co

un

ty C

lare

an

d t

o

con

tin

ue

en

forc

em

en

t o

f th

e

Litt

er

Po

lluti

on

Act

s, a

s am

en

ded

.

An

nu

al R

MC

EI t

arge

ts

Mee

t in

spec

tio

n

targ

ets

in R

MC

EI

Pla

n

20

20

Tar

get

as s

et

in R

MC

EI

-

9.

He

alt

h &

Saf

ety

Im

ple

me

nt

req

uir

eme

nts

of

Cla

re

Co

un

ty C

ou

nci

l’s O

ccu

pat

ion

al

Hea

lth

an

d S

afe

ty m

anag

emen

t sy

stem

an

d p

rogr

amm

e. U

pd

ate

all r

elev

ant

do

cum

en

ts.

An

nu

al R

MC

EI t

arge

ts

Mee

t in

spec

tio

n

targ

ets

in H

&S

Pla

n

20

20

Tar

get

as s

et

in P

lan

-

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41

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

10

. Sh

ann

on

Est

uar

y A

nti

-Po

lluti

on

Te

am

(SE

A-P

T)

Org

aniz

e an

d le

ad t

he

20

20

tr

ain

ing

exer

cise

su

pp

ort

ed b

y SE

A-P

T. T

he

aim

of

this

is t

o

pro

vid

e a

un

ifie

d r

esp

on

se t

o o

il p

ollu

tio

n w

ith

in t

he

regi

on

. It

will

en

sure

th

at t

he

Shan

no

n r

egio

n

will

co

nti

nu

e to

hav

e th

e b

est

co

ver,

bo

th in

eq

uip

me

nt

and

ex

per

tise

th

at is

po

ssib

le in

th

e

even

t o

f o

il p

ollu

tio

n in

cid

en

t.

Exer

cise

un

de

rtak

en

Co

mp

lete

C

urr

ent

Rat

ing

-

11

. Li

me

rick

Cla

re E

ne

rgy

Age

ncy

(LC

EA

) Jo

int

agen

cy w

ith

Lim

eric

k C

ity

&

Co

un

ty C

ou

nci

l an

d s

up

po

rted

by

the

Un

iver

sity

of

Lim

eric

k an

d

Cla

re L

oca

l Dev

elo

pm

en

t C

om

pan

y.

Th

e ag

ency

is t

aske

d w

ith

p

rom

oti

ng

ren

ewab

le e

ne

rgy

reso

urc

es a

nd

init

iati

ves,

en

ergy

m

anag

emen

t an

d c

limat

e ch

ange

. C

CC

was

aw

ard

ed t

he

ISO

50

00

1

Cer

tifi

cate

of

Re

gist

rati

on

of

Ener

gy M

anag

emen

t Sy

stem

in

Feb

ruar

y 2

02

0. E

qu

ipp

ed

wit

h t

his

w

e ai

m t

o c

on

tin

ual

ly im

pro

ve

ou

r en

ergy

per

form

ance

.

Dev

elo

pm

en

t o

f IS

O

stan

dar

d

Ach

ieve

red

uct

ion

in e

ne

rgy

usa

ge

Cu

rren

t R

atin

g -

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42

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

12

. G

ard

en

ing

Pre

par

e an

d im

ple

me

nt

an a

nn

ual

p

lan

tin

g p

rogr

amm

e in

clu

din

g m

ain

ten

ance

of

sam

e.

Pro

vid

e s

up

po

rt t

o c

om

mu

nit

y gr

ou

ps

thro

ugh

ou

t th

e co

un

ty t

o

incr

ease

pla

nti

ng

of

bio

div

ersi

ty

and

po

llin

ato

r fr

ien

dly

sp

eci

es in

su

pp

ort

of

the

All

Irel

and

P

olli

nat

or

Pla

n.

An

nu

al P

lan

tin

g In

tro

du

ctio

n o

f A

ll

Irel

and

Po

llin

ato

r

Cu

rren

t R

atin

g -

13

. W

aste

En

forc

emen

t an

d R

egu

lati

on

P

roce

ssin

g an

d a

dm

inis

teri

ng

Was

te F

acili

ty P

erm

its

and

C

erti

fica

tes

of

Reg

istr

atio

n.

Co

mp

lian

ce w

ith

all

regu

lati

on

s co

nce

rnin

g w

aste

an

d li

tter

an

d

any

enfo

rcem

ent

acti

on

req

uir

ed.

An

nu

al R

MC

EI t

arge

ts

Mee

t in

spec

tio

n

targ

ets

in R

MC

EI

Pla

n

Cu

rren

t R

atin

g -

14

. W

aste

Man

agem

ent

and

Rec

yclin

g T

o c

om

ply

wit

h r

eq

uir

em

en

ts o

f th

e S

ou

the

rn R

egi

on

Was

te

Man

agem

ent

Pla

n 2

01

5-2

02

1.

Op

erat

ing

recy

clin

g ce

nte

rs,

tran

sfe

r st

atio

ns

and

bri

ng

ban

ks.

Par

tici

pat

e in

th

e So

uth

ern

Reg

ion

W

aste

Man

agem

ent

Team

an

d

de

velo

pm

ent

of

the

Reg

ion

al

Was

te M

anag

emen

t P

lan

aim

ed

at m

anag

emen

t o

f w

aste

s in

a

safe

an

d s

ust

ain

able

man

ner

.

Effi

cien

t O

pe

rati

on

of

Civ

ic

Am

en

ity

Site

s

Co

mp

lian

ce w

ith

SR

WM

O

ob

ject

ives

Mee

t in

spec

tio

n

targ

ets

in

SWR

MO

Pla

n

Cu

rren

t R

atin

g -

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| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

15

. E

nvi

ron

me

nta

l Aw

are

ne

ss

Co

nti

nu

e to

rai

se e

nvi

ron

me

nta

l aw

aren

ess

wit

h B

usi

nes

s’s,

H

ou

seh

old

s, S

cho

ols

, Co

un

cil

staf

f/ac

tivi

ties

an

d o

the

r p

ub

lic

bo

die

s th

rou

gho

ut

Co

un

ty C

lare

. D

eve

lop

a S

ingl

e U

se P

last

ics

Po

licy

to a

ssis

t in

del

iver

y o

f th

e EU

Sin

gle

Use

Pla

stic

(SU

P)

Dir

ecti

ve 2

01

9 N

etw

ork

wit

h

exte

rnal

st

akeh

old

ers

/org

anis

atio

ns

(E

.g. C

LDC

, LEA

DER

, EP

A, S

han

no

n

Dev

elo

pm

en

t et

c) t

o d

eliv

er v

alu

e ad

ded

pro

ject

s to

fu

rth

er

envi

ron

me

nta

l ob

ject

ives

an

d t

o

leve

rage

fu

nd

ing.

To

pro

mo

te a

nd

fac

ilita

te

sust

ain

able

de

velo

pm

en

t at

co

mm

un

ity

leve

l.

Pro

mo

te t

he

co

nce

pt

of

“G

ree

ne

r C

lare

” an

d “

Lea

ve n

o

Tra

ce”

SUP

po

licy

Effe

ctiv

e P

rom

oti

on

of

Edu

cati

on

an

d A

war

ene

ss

init

iati

ves

Po

licy

do

cum

en

t C

urr

ent

Rat

ing

Co

nti

nu

e th

e a

nn

ual

RM

CEI

Wo

rk P

lan

Pre

par

atio

n

16

. W

ate

r, W

aste

wat

er,

Air

an

d N

ois

e

To c

om

ply

wit

h E

U D

irec

tive

s an

d

Nat

ion

al

Legi

slat

ion

on

Wa

ter,

W

ast

ew

ate

r, A

ir a

nd

No

ise

.

An

nu

al R

MC

EI t

arge

ts

Mee

t in

spec

tio

n

targ

ets

in R

MC

EI

Pla

n

Cu

rren

t R

atin

g

Page 53: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

44

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

17

. Fo

od

Saf

ety

, V

ete

rin

ary

Serv

ice

s

Ensu

re in

tegr

ity

of

foo

d p

rod

uce

d

in a

bat

toir

s.

Co

mp

ly w

ith

FA

SI

guid

elin

es

Ensu

re

com

plia

nce

wit

h

risk

rat

ing

Cu

rren

t R

atin

g -

18

. A

nim

al c

on

tro

l To

eff

ect

ivel

y m

anag

e t

he

con

tro

l o

f d

ogs

in c

om

plia

nce

wit

h t

he

C

on

tro

l of

Do

gs A

ct 1

98

6, a

s am

en

ded

uti

lizin

g o

ur

new

do

g sh

elte

r an

d r

e-h

om

ing

anim

als

via

ou

r lin

ks w

ith

Do

g Tr

ust

. To

co

ntr

ol a

nd

re

-ho

me

loo

se/s

tray

h

ors

es in

a c

arin

g m

ann

er a

nd

in

com

plia

nce

wit

h t

he

Co

ntr

ol o

f H

ors

es A

ct 1

99

6, a

s am

en

ded

.

Co

mp

lian

ce w

ith

Co

ntr

ol o

f

Ho

rses

act

Co

mp

lian

ce w

ith

co

ntr

ol o

f

Do

gs A

ct

no

n c

om

plia

nce

s C

urr

ent

Rat

ing

-

Page 54: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

45

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Wat

er

Serv

ice

s D

eliv

ery

Pla

n 2

02

0

P

rin

cip

le S

erv

ice

: W

ate

r Se

rvic

es

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

W

ate

r Se

rvic

es:

Man

age

all e

lem

ents

of

the

Serv

ice

Leve

l Agr

eem

en

t (S

LA)

wit

h Ir

ish

Wat

er (

IW),

in

clu

din

g th

e m

on

thly

rep

ort

ing,

fin

anci

al

reco

up

men

t an

d m

eet

ings

sch

edu

les.

Uti

lisin

g th

e Se

rvic

e Le

vel

Agr

eem

ent

incl

ud

ing

the

mo

nth

ly

rep

ort

ing,

fin

anci

al r

eco

up

men

t an

d T

ier

2-3

mee

tin

gs s

ched

ule

s.

Co

mp

ly w

ith

Iris

h W

ater

A

nn

ual

Ser

vice

Pla

n w

hic

h

con

tain

s 1

7 K

PIs

, 39

O

per

atio

nal

Me

asu

res

and

9

Tra

ckin

g M

easu

res

- -

To a

chie

ve a

n o

vera

ll p

erf

orm

ance

rat

ing

of

>9

0%

co

mp

lian

ce w

ith

KP

Is.

2.

Dri

nki

ng

Wat

er:

Pro

vid

e e

ffic

ien

t an

d h

igh

-qu

alit

y w

ater

su

pp

ly t

o c

ust

om

ers

of

Cla

re’s

pu

blic

wat

er

sup

ply

zo

nes

.

In a

cco

rdan

ce w

ith

Iris

h W

ater

A

nn

ual

Ser

vice

Pla

n

Co

mp

ly w

ith

Iris

h W

ater

A

nn

ual

Ser

vice

Pla

n w

hic

h

con

tain

s 1

7 K

PIs

, 39

O

per

atio

nal

Me

asu

res

and

9

Tra

ckin

g M

easu

res

- -

Wo

rkin

g w

ith

Iris

h W

ater

en

sure

s su

ffic

ien

t w

ater

an

d

was

tew

ater

cap

acit

y is

m

ain

tain

ed

an

d d

eve

lop

ed t

o

sust

ain

co

nti

nu

ed g

row

th in

co

un

ty C

lare

.

3.

Was

tew

ate

r: P

rovi

de

eff

icie

nt

fou

l was

tew

ater

colle

ctio

n, a

nd

was

tew

ater

tre

atm

ent

wh

ich

pro

du

ces

effl

uen

ts w

hic

h d

o n

ot

po

llute

rec

eivi

ng

wat

ers,

to

cu

sto

mer

s o

f C

lare

’s p

ub

lic w

aste

wat

er

aggl

om

erat

ion

s.

In a

cco

rdan

ce w

ith

Iris

h W

ater

A

nn

ual

Ser

vice

Pla

n

Co

mp

ly w

ith

Iris

h W

ater

A

nn

ual

Ser

vice

Pla

n w

hic

h

con

tain

s 1

7 K

PIs

, 39

O

per

atio

nal

Me

asu

res

and

9

Tra

ckin

g M

easu

res

- -

Wo

rkin

g w

ith

Iris

h W

ater

en

sure

s su

ffic

ien

t w

ater

an

d

was

tew

ater

cap

acit

y is

m

ain

tain

ed

an

d d

eve

lop

ed t

o

sust

ain

co

nti

nu

ed g

row

th in

co

un

ty C

lare

.

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46

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

4.

Cap

ital

Inve

stm

en

t: M

anag

e th

e p

rovi

sio

n o

f n

ew

wat

er a

nd

was

tew

ater

pro

ject

s, a

nd

th

e u

pgr

ade

of

exis

tin

g w

ater

an

d w

aste

wat

er s

yste

ms,

th

rou

gh

Cla

re’s

Cap

ital

Pro

ject

s O

ffic

e.

In a

cco

rdan

ce w

ith

Iris

h W

ater

C

apit

al In

vest

men

t P

rogr

amm

es

(CIP

s), i

n p

arti

cula

r th

e 2

01

7-2

02

1

CIP

, Cla

re U

TAS

20

17

– 2

02

1 a

nd

2

02

0-2

02

4 C

IP.

- -

- W

ork

ing

wit

h Ir

ish

Wat

er

ensu

res

suff

icie

nt

wat

er,

was

tew

ater

an

d n

etw

ork

ca

pac

ity

is d

eve

lop

ed t

o s

ust

ain

co

nti

nu

ed g

row

th in

co

un

ty

Cla

re.

5.

Ass

et

Tran

sfe

r: O

rde

rly

tran

sfe

r o

f le

gal o

wn

ers

hip

o

f W

ater

Ser

vice

s as

sets

to

Iris

h W

ater

un

de

r M

inis

teri

al v

esti

ng

ord

ers.

In a

cco

rdan

ce w

ith

Agr

eed

Pro

toco

l w

ith

Iris

h W

ater

an

d D

ept.

Ho

usi

ng

Pla

nn

ing

Loca

l Go

vern

me

nt

- -

- -

6.

Ob

sole

te A

sse

ts:

Inso

far

as b

ud

geta

ry r

eso

urc

es

allo

w, i

de

nti

fy a

nd

mai

nta

in a

ll d

isu

sed

an

d/o

r o

bso

lete

wat

er s

ervi

ces

asse

ts n

ot

bei

ng

tran

sfe

rred

to

Iris

h W

ater

in c

on

jun

ctio

n w

ith

th

e IP

B R

isk

fun

d

for

such

wo

rks.

Wo

rk w

ith

Iris

h W

ater

an

d D

ept

of

Ho

usi

ng,

Pla

nn

ing

& L

oca

l G

ove

rnm

ent

to p

rep

are

stra

tegi

es

for

the

futu

re m

ain

ten

ance

of

such

in

fras

tru

ctu

re a

nd

its

fun

din

g.

- -

- -

7.

No

n –

IW S

LA W

ork

s: In

sofa

r as

bu

dge

tary

res

ou

rces

al

low

Tak

e in

ch

arge

an

d o

r m

ain

tain

de

velo

per

-p

rovi

de

d o

n-s

ite

was

tew

ater

sys

tem

s n

ot

incl

ud

ed in

th

e SL

A a

nd

no

t b

ein

g m

ain

tain

ed b

y a

dev

elo

per

, m

anag

emen

t co

mp

any

or

oth

er e

nti

ty

Wo

rk w

ith

Iris

h W

ater

an

d D

ept

of

Ho

usi

ng,

Pla

nn

ing

& L

oca

l G

ove

rnm

ent

to p

rep

are

stra

tegi

es

for

the

futu

re m

ain

ten

ance

of

such

in

fras

tru

ctu

re a

nd

its

fun

din

g.

- -

- -

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47

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

8.

Gro

up

Sch

em

e S

ect

or:

Co

nti

nu

e to

ove

rse

e an

d

man

age

the

Ru

ral W

ater

Pro

gram

me

. C

om

ply

wit

h C

ircu

lars

Dep

t o

f H

ou

sin

g, P

lan

nin

g &

Lo

cal

Go

vern

men

t

- -

- A

dm

inis

ter

ne

w

Do

mes

tic

Trea

tmen

t sy

stem

gra

nts

Page 57: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

48

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Ro

ad a

nd

Tra

nsp

ort

atio

n D

eliv

ery

Pla

n 2

02

0

P

rin

cip

le S

erv

ice

: R

oad

s an

d T

ran

spo

rtat

ion

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

M

ain

ten

ance

& M

anag

emen

t o

f th

e R

oad

Net

wo

rk

Pre

par

ing

and

co

-ord

inat

ing

the

del

iver

y o

f th

e R

oad

wo

rks

Pro

gram

me

as p

art

of

the

an

nu

al S

ched

ule

of

Mu

nic

ipal

D

istr

ict

Wo

rks

Co

mp

ly w

ith

ou

r st

atu

tory

re

spo

nsi

bili

ties

to

TII

, DTT

aS,

and

RSA

etc

.

Pro

vid

e t

ech

nic

al, l

egal

, fi

nan

cial

an

d p

rocu

rem

en

t su

pp

ort

to

Mu

nic

ipal

Dis

tric

ts

Max

imis

e fu

nd

ing

fro

m T

II &

D

TTA

S

Surv

eyi

ng

the

Reg

ion

al &

Lo

cal

Ro

ad N

etw

ork

Km

of

Nat

ion

al, R

egio

nal

&

Lo

cal r

oad

s st

ren

gth

ened

&

mai

nta

ine

d

To m

axim

ise

th

e %

of

Reg

ion

al &

Lo

cal r

oad

s th

at

rece

ive

a P

SCI r

atin

g

Per

form

ance

v

targ

ets

Bu

dge

ts a

nd

G

ran

t A

lloca

tio

ns

in S

MD

W

- -

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49

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

2.

R

oad

Des

ign

Dev

elo

pm

en

t o

f a

sust

ain

able

tr

ansp

ort

net

wo

rk t

o c

ater

fo

r th

e fu

ture

nee

ds

of

Co

un

ty

Cla

re

Des

ign

ing

an

d d

eliv

ery

of

Safe

ty Im

pro

vem

ent

Sch

em

es

Des

ign

ing

of

Traf

fic

Cal

min

g m

easu

res

Man

agem

ent

and

del

iver

y o

f B

rid

ge r

efu

rbis

hm

ent

pro

gram

me

Co

llati

ng

pro

gram

me

of

wo

rk

bas

ed o

n f

un

din

g an

d n

eed

s o

f A

rea

Engi

ne

ers

Enh

anci

ng

road

net

wo

rk b

y th

e p

rovi

sio

n o

f d

esi

gn t

o

DM

RB

Sta

nd

ard

s

Co

-ord

inat

ing

the

de

liver

y o

f LS

MA

TS w

ith

NTA

an

d

Lim

eric

k C

ity

& C

o C

ou

nci

l

Euro

velo

Cyc

le p

roje

ct

Man

agin

g R

oad

Sch

edu

le

Ass

essm

ent

of

Pla

nn

ing

Ap

plic

atio

ns

Pro

ject

s D

esig

ned

an

d

Del

iver

ed

Per

form

ance

v

targ

ets

B

ud

gets

an

d

Gra

nt

Allo

cati

on

s in

SM

DW

- -

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50

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

3.

Em

erge

ncy

res

po

nse

s &

Win

ter

Mai

nte

nan

ce

Del

iver

ing

th

e W

inte

r M

ain

ten

ance

Pro

gram

me

Sup

po

rtin

g ai

ms

and

o

bje

ctiv

es o

f M

ajo

r Em

erge

ncy

Pla

n

Tim

ely

serv

icin

g o

f e

qu

ipm

en

t an

d s

taff

tra

inin

g in

ad

van

ce

of

Win

ter

seas

on

Mo

nit

ori

ng

wea

the

r p

rosp

ects

an

d is

suin

g in

form

atio

n a

nd

w

arn

ings

as

req

uir

ed

Dea

ling

wit

h e

mer

gen

cies

su

ch a

s fl

oo

din

g, f

alle

n t

ree

s et

c.

Man

agin

g Em

erge

ncy

Ph

on

e

% o

f R

oad

ne

two

rk t

reat

ed

& n

o. o

f ap

plic

atio

ns

app

lied

Per

form

ance

v

targ

ets

in W

inte

r M

ain

ten

ance

Pla

n

Per

form

ance

v

targ

ets

in M

ajo

r Em

erge

ncy

Pla

n

- -

4.

R

oad

Saf

ety,

Sp

eed

Lim

its

& B

yela

ws

Rev

iew

ing

and

imp

lem

enti

ng

acti

on

pla

n t

hro

ugh

th

e R

oad

Sa

fety

Wo

rkin

g G

rou

p.

Pro

mo

tin

g an

inte

grat

ed

app

roac

h t

o R

oad

Saf

ety

in t

he

Co

un

ty

Spee

d L

imit

Rev

iew

to

be

carr

ied

ou

t ev

ery

5 y

ears

Co

mp

leti

on

of

Mu

lti

Age

ncy

Ro

ad S

afet

y A

ctio

n

Pla

n

Per

form

ance

v

targ

ets

in M

ult

i A

gen

cy R

oad

Sa

fety

Act

ion

Pla

n

- -

Page 60: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

51

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

5.

P

ub

lic L

igh

tin

g

Imp

lem

en

tin

g R

egio

nal

Pu

blic

Li

ghti

ng

Mai

nte

nan

ce C

on

trac

t

Up

grad

ing

pro

gram

me

an

d

intr

od

uct

ion

of

LED

sch

em

es

in E

nn

is a

nd

alo

ng

NS

Ro

ute

s in

Co

un

ty

Co

mm

en

cem

ent

of

the

Pu

blic

Li

ghti

ng

Ret

rofi

t p

roje

ct in

R

egio

n 1

in 2

02

0

No

. of

Pu

blic

Lig

hts

re

furb

ish

ed

Per

form

ance

v

targ

ets

in n

o. o

f P

ub

lic L

igh

ts

refu

rbis

hed

- -

6.

M

ach

iner

y Ya

rd

Max

imis

ing

the

use

of

Co

un

cil

ow

ned

pla

nt

as p

art

of

the

Ro

adw

ork

s P

rogr

amm

e

Co

nti

nu

ally

exa

min

ing

the

M

ach

iner

y Ya

rd f

rom

an

ef

fici

ency

pe

rsp

ecti

ve

Mac

hin

ery

Yard

Pla

nt

hir

ed

Per

form

ance

v

targ

ets

in In

com

e ge

ne

rate

d b

y M

ach

iner

y Ya

rd

fro

m h

irin

g p

lan

t

- -

7.

R

oad

Gra

nt

Sch

emes

Ad

min

istr

atio

n o

f LI

S , C

IS

Sch

eme

s &

Co

mm

un

ity

Hed

gecu

ttin

g G

ran

t sc

he

mes

Nu

mb

er

of

Pro

ject

s co

mp

lete

d v

s. G

ran

t ap

pro

ved

Per

form

ance

v

targ

ets

in n

um

ber

o

f P

roje

cts

com

ple

ted

vs.

G

ran

t ap

pro

ved

- -

Page 61: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

52

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

8.

P

rocu

rem

en

t

An

nu

al P

rocu

rem

en

t o

f p

lan

t h

ires

, bit

um

en, g

rit

and

ro

ad

mak

ing

mat

eria

ls f

or

Mu

nic

ipal

Dis

tric

ts.

An

nu

al P

rocu

rem

en

t o

f N

atio

nal

& R

egio

nal

Ove

rlay

co

ntr

acts

Val

ue

for

Mo

ney

C

om

plia

nce

wit

h

Ten

de

rs u

plo

aded

to

Su

pp

ly G

ov

&

e-Te

nd

ers

- -

9.

H

ealt

h &

Saf

ety

Ove

rse

e th

e m

anag

emen

t o

f th

e C

lare

Co

. Co

un

cil H

ealt

h &

Sa

fety

Man

agem

ent

Syst

em

Co

mp

leti

on

of

NC

Rs

Co

mp

lian

ce w

ith

C

lare

Co

. Co

un

cil

Hea

lth

& S

afet

y M

anag

emen

t Sy

stem

- -

10

.

Traf

fic

Ensu

rin

g Fr

ee F

low

of

Traf

fic

wh

ere

Par

kin

g B

ye L

aws

in

pla

ce

Mo

nit

ori

ng

Par

kin

g/P

arki

ng

Per

mit

s

Co

llect

ion

of

Par

kin

g fe

es a

nd

fi

nes

Traf

fic/

Par

kin

g En

forc

eme

nt

Rev

iew

of

Par

kin

g in

clu

din

g B

ye L

aws

etc

Par

kin

g In

com

e ge

ne

rate

d

Per

form

ance

v

targ

ets

in r

eve

nu

e

gen

era

ted

by

Par

kin

g

- -

Page 62: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

53

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pro

ject

Man

age

me

nt

Off

ice

De

live

ry P

lan

20

20

Pri

nci

ple

Se

rvic

e:

Pro

ject

Man

age

me

nt

Off

ice

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

Th

e P

roje

ct M

anag

emen

t O

ffic

e m

anag

es t

he

des

ign

an

d d

eliv

ery

of

mu

ch o

f th

e C

ou

nci

l's c

apit

al

pro

gram

me

.

We

wo

rk a

cro

ss, a

nd

wit

h, a

ll th

e D

irec

tora

tes

to

imp

rove

th

e so

cial

an

d e

con

om

ic la

nd

scap

e f

or

Cla

re

resi

den

ts a

nd

vis

ito

rs a

like.

To p

rovi

de

pro

fess

ion

al a

nd

ef

fect

ive

man

agem

en

t o

f ke

y in

fras

tru

ctu

ral p

roje

cts

thro

ugh

ou

t th

e C

ou

nty

in li

ne

wit

h t

he

Co

un

cil’s

str

ateg

ic p

lan

s; c

on

sist

ent

wit

h b

est

des

ign

an

d b

uild

ing

pra

ctic

es; a

chie

ve o

pti

mu

m v

alu

e fo

r m

on

ey

and

saf

egu

ard

ing

the

Co

un

ty’s

bu

ilt h

erit

age

Nat

ion

al K

PIs

do

n’t

ap

ply

.

Ou

r o

wn

P

erfo

rman

ce

Ind

icat

ors

loo

k fo

r th

e ti

mel

y p

rogr

ess

of

all

pro

ject

s th

rou

gh

the

vari

ou

s st

ages

o

f ap

pro

val i

n

acco

rdan

ce w

ith

th

e P

ub

lic

Spe

nd

ing

Co

de

and

th

e va

rio

us

stat

e gu

idan

ce

do

cum

ents

su

ch

as P

roje

ct

Man

agem

ent

Gu

ide

line

s,

Cap

ital

Ap

pra

isal

Fr

amew

ork

P

roje

ct A

pp

rais

al

Gu

ide

line

s, e

tc.

- -

No

de

fici

ts in

rel

atio

n t

o t

he

PM

O s

ervi

ces

wer

e id

enti

fied

in

the

An

nu

al R

epo

rt b

y th

e M

inis

ter

or

NO

AC

an

d

ther

efo

re, t

her

e ar

e n

o

Imp

rove

men

t ac

tio

ns

req

uir

ed

at t

his

tim

e.

Page 63: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

54

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Ad

van

ce t

he

de

liver

y o

f th

e p

rio

rity

cap

ital

pro

ject

s as

ou

tlin

ed

bel

ow

:

LND

R

Kill

alo

e B

rid

ge &

Byp

ass

N1

9 S

han

no

n A

irp

ort

Acc

ess

Ro

ad

N8

5 r

ealig

nm

ent

at K

ilnam

on

a

Enn

isty

mo

n B

rid

ge a

nd

Inn

er

Rel

ief

Ro

ad (

Bla

ke’s

C

orn

er)

Enn

is S

ou

th F

loo

d R

elie

f

Shan

no

n E

stu

ary

Emb

ankm

ents

CFR

AM

Pro

ject

s at

Sp

rin

gfie

ld, K

ilkee

, Bu

nra

tty,

Sh

ann

on

& K

ilru

sh

Do

olin

Pie

r V

isit

or

Cen

tre

Wes

t C

lare

Gre

enw

ay (

Ph

ase

1 K

ilru

sh t

o K

ilkee

)

LIH

AF

Pro

ject

at

Cla

ure

en

Asb

est

os

Rem

edia

tio

n p

roje

ct

Oth

er

Co

asta

l Pro

tect

ion

Wo

rks

Oth

er

Min

or

Flo

od

Rel

ief

Wo

rks

A

ll p

roje

cts

wer

e id

enti

fied

in a

dva

nce

as

hav

ing

sign

ific

ant

stra

tegi

c an

d/o

r to

uri

sm a

nd

/or

ame

nit

y b

en

efi

ts a

nd

are

de

mo

nst

rati

ng

sign

ific

antl

y p

osi

tive

co

st‐b

en

efi

t ra

tio

s at

pre

scri

be

d d

eve

lop

men

t st

ages

.

Pro

gres

sio

n o

f C

FRA

M P

roje

cts

and

th

e co

mp

leti

on

of

Co

asta

l Pro

tect

ion

an

d R

epai

r p

rogr

amm

e

aris

ing

fro

m

rece

nt

sto

rms

and

fl

oo

ds.

Page 64: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

55

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Civ

il D

efe

nse

De

live

ry P

lan

20

20

Pri

nci

ple

Se

rvic

e:

Ass

ista

nce

to

th

e P

rin

cip

le R

esp

on

se A

gen

cie

s (L

A, A

n G

ard

a &

HSE

). T

o a

ssis

t at

co

mm

un

ity

& c

har

ity

eve

nts

.

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

Ensu

rin

g th

at a

ll vo

lun

tee

r m

emb

ers

are

cap

able

of

answ

erin

g an

y ca

lls f

or

assi

stan

ce r

ecei

ved

All

volu

nte

er

mem

ber

s to

be

Gar

da

vett

ed a

nd

cer

tifi

ed in

Man

ual

H

and

ling

& C

ard

iac

Firs

t R

esp

on

se

at a

min

imu

m

Co

mp

leti

on

of

any

vett

ing

or

cert

ific

atio

n r

equ

ired

Rec

ord

ing

of

vett

ing

and

ce

rtif

icat

ion

on

th

e V

olu

nte

er

Reg

iste

r

On

goin

g

-

2.

En

suri

ng

the

Hea

lth

& S

afet

y o

f al

l vo

lun

tee

r m

emb

ers

Co

nst

ant

revi

ew o

f Sa

fety

M

anag

emen

t P

lan

, An

cilla

ry S

afet

y St

atem

en

t an

d R

isk

Ass

ess

men

ts

wit

h t

he

H&

S se

ctio

n

H&

S m

eeti

ngs

, rev

iew

s &

insp

ect

ion

s w

ith

th

e H

&S

off

icer

Safe

ty in

spec

tio

ns

of

trai

nin

g p

roce

du

res,

pla

nt

& e

qu

ipm

en

t

On

goin

g

Rev

iew

insp

ecti

on

s an

d a

ct o

n

ide

nti

fied

imp

rove

men

ts t

o

pro

cess

3.

En

suri

ng

that

all

veh

icle

s ar

e se

rvic

ed a

nd

fit

fo

r p

urp

ose

Task

sch

edu

le in

pla

ce t

o r

eco

rd

stat

uto

ry in

spe

ctio

ns

serv

ice,

m

ain

ten

ance

& r

epai

r o

f ve

hic

les

Mo

nit

ori

ng

of

task

sch

edu

le

A

ud

it

O

ngo

ing

R

evie

w s

che

du

le a

nd

act

on

id

en

tifi

ed im

pro

vem

ents

to

p

roce

ss

Page 65: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

56

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

4.

En

suri

ng

that

all

equ

ipm

ent

is s

ervi

ced

an

d f

it f

or

pu

rpo

se

Task

sch

edu

le in

pla

ce t

o r

eco

rd

stat

uto

ry in

spe

ctio

ns,

ser

vice

, m

ain

ten

ance

& r

epai

r o

f eq

uip

men

t

Mo

nit

ori

ng

of

task

sch

edu

le

A

ud

it

O

ngo

ing

R

evie

w s

che

du

le a

nd

act

on

id

en

tifi

ed im

pro

vem

ents

to

p

roce

ss

5.

A

ssis

t w

ith

th

e p

rep

arat

ion

of

the

Maj

or

Emer

gen

cy

Pla

n a

nd

ass

oci

ated

res

po

nse

by

the

LA w

ith

oth

er

agen

cies

Sup

po

rt t

he

LA

MEM

C

Enga

ge w

ith

oth

er a

gen

cies

at

a lo

cal &

reg

ion

al le

vel

Att

end

MEM

C m

eet

ings

A

ssis

t w

ith

rev

iew

s,

reco

mm

en

dat

ion

s,

com

ple

tio

n

-

-

-

Page 66: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

57

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Incr

eas

e t

he

nu

mb

er

of

volu

nte

ers

wit

hin

Cla

re C

ivil

De

fen

ce

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

R

ecru

it, i

nd

uct

& t

rain

new

me

mb

ers

to

th

e u

nit

Mee

t w

ith

po

ten

tial

rec

ruit

s, s

elec

t su

itab

le c

and

idat

es, i

nd

uct

an

d

trai

n t

hes

e ca

nd

idat

es

Cer

tifi

cati

on

of

can

did

ates

as

pe

r C

lare

CD

tra

inin

g m

atri

x

Mo

nit

or

pro

gres

s o

f ca

nd

idat

es in

lin

e w

ith

Cla

re C

D

trai

nin

g m

atri

x

Rec

ruit

men

t to

b

egi

n in

Se

pt.

/Oct

. of

20

20

Rev

iew

tra

inin

g m

atri

x an

d a

ct

on

iden

tifi

ed im

pro

vem

ents

to

sa

me

Pri

nci

ple

Se

rvic

e:

Co

mp

leti

on

of

and

re

loca

tio

n t

o n

ew

Cla

re C

ivil

De

fen

ce H

ead

qu

arte

rs

1.

Co

mp

leti

on

of

HQ

an

d c

om

men

ce o

per

atio

ns

fro

m

the

HQ

Li

aise

wit

h L

A &

sit

e d

eve

lop

er t

o

ensu

re a

ll w

ork

s ar

e co

mp

lete

d t

o

all s

take

ho

lder

s sa

tisf

acti

on

Co

mp

leti

on

of

pro

ject

w

ith

in t

imef

ram

e an

d

bu

dge

t

Co

mp

leti

on

dat

e

Fin

al A

cco

un

ts

-

-

Pri

nci

ple

Se

rvic

e:

Co

nti

nu

ity

of

serv

ice

s d

uri

ng

CO

VID

-19

1

. En

sure

Cla

re C

D r

esp

on

se c

apab

iliti

es r

emai

n f

ully

o

per

atio

nal

du

rin

g C

OV

ID-1

9

Liai

se w

ith

LA

H&

S se

ctio

n t

o

ensu

re a

ll o

f th

e a

pp

rop

riat

e p

reca

uti

on

s, s

tep

s &

d

ocu

men

tati

on

are

in p

lace

-

Safe

& s

ucc

essf

ul

com

ple

tio

n o

f ta

skin

gs.

Co

nti

nu

ou

s re

view

of

pro

ced

ure

s &

d

ocu

men

tati

on

-

-

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58

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Fire

& B

uild

ing

Co

ntr

ol D

eliv

ery

Pla

n 2

02

0

P

rin

cip

le S

erv

ice

: Fi

re &

Bu

ildin

g C

on

tro

l

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

Pre

par

e a

ph

ased

pro

gram

me

of

wo

rks

to u

pgr

ade

En

nis

Fir

e St

atio

n a

nd

ass

oci

ated

fac

iliti

es.

Co

mp

leti

on

of

Init

ial

Dev

elo

pm

en

t –

Mai

nte

nan

ce

Faci

lity

& A

pp

lian

ce S

tora

ge

Bu

ildin

g

Pre

par

e a

follo

w o

n

pro

gram

me

of

wo

rks

to s

eek

cap

ital

fu

nd

ing

to u

pgr

ade

Enn

is F

ire

Stat

ion

Co

mp

leti

on

of

Init

ial

Dev

elo

pm

en

t w

ith

in

Tim

efra

me

and

Bu

dge

t

Co

mp

leti

on

Dat

e

Fin

al A

cco

un

t

- N

o im

pro

vem

en

t ac

tio

n

req

uir

ed a

t th

is t

ime

2.

G

ain

& R

etai

n A

ccre

dit

atio

n t

o IS

O 4

50

01

fo

r th

e F

ire

& B

uild

ing

Co

ntr

ol S

afet

y M

anag

eme

nt

Syst

em

Co

nti

nu

e to

en

gage

wit

h t

he

Hea

lth

& S

afet

y Se

ctio

n

Incl

ud

e N

SAI

com

me

nta

ry/a

dvi

ce f

rom

pre

vio

us

Site

Ass

ess

men

ts

Acc

red

itat

ion

to

ISO

45

00

1

wit

hin

20

20

NSA

I Fin

al

Ass

essm

ent

Acc

red

ited

to

OH

SAS

18

00

1

Co

nti

nu

ou

s im

pro

vem

en

t

bas

ed o

n 2

01

9 S

urv

eilla

nce

Au

dit

by

NSA

I

Ensu

re c

om

plia

nce

wit

h C

lare

Co

un

ty C

ou

nci

l’s S

afet

y

Man

agem

ent

Syst

em

3.

D

eve

lop

th

e F

ire

Serv

ice

app

lian

ce f

lee

t w

ith

th

e

pre

par

atio

n o

f ap

pro

pri

ate

sub

mis

sio

ns

for

gran

t ai

d

fun

din

g fr

om

th

e D

HP

LG

Co

nti

nu

ou

s re

view

of

Fire

Serv

ice

Flee

t

Pre

par

atio

n o

f C

apit

al F

un

din

g

pro

po

sals

Del

iver

y o

f 1

new

Cla

ss B

Fire

Ap

plia

nce

in 2

02

0

Up

dat

ing

Flee

t

wit

h a

new

veh

icle

On

goin

g -

Page 68: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

59

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

4.

D

eliv

ery

of

the

Op

erat

ion

al F

ire

Se

rvic

e

Res

po

nd

to

all

emer

gen

cy c

alls

for

assi

stan

ce

Del

iver

y o

f 2

02

0 T

rain

ing

Pro

gram

me

Co

nti

nu

atio

n o

f P

reve

nta

tive

Mai

nte

nan

ce P

rogr

amm

e

On

goin

g re

cru

itm

ent

of

Per

son

ne

l to

mai

nta

in c

rew

leve

ls

F1 C

ost

pe

r C

apit

a o

f th

e

Fire

Se

rvic

e

F2 S

erv

ice

Mo

bili

sati

on

Ave

rage

tim

e ta

ken

, in

min

ute

s, t

o m

ob

ilise

fire

bri

gad

es

in P

art-

Tim

e St

atio

ns

in

resp

ect

of

fire

Ave

rage

tim

e, t

aken

,

in m

inu

tes,

to

mo

bili

se

fire

bri

gad

es

in P

art-

Tim

e St

atio

ns

in

resp

ect

of

all o

ther

eme

rgen

cy in

cid

ents

F3 P

erc

en

tage

of

Att

en

dan

ces

at S

cen

es

A.

% o

f ca

ses

in r

esp

ect

of

fire

wh

ere

firs

t

atte

nd

ance

is a

t th

e

scen

e w

ith

in 1

0

min

ute

s

Bas

ed

on

ou

ttu

rn

of

20

20

Bu

dge

t

Car

ried

ou

t in

con

jun

ctio

n w

ith

Mu

nst

er R

egio

nal

Co

mm

un

icat

ion

s

Cen

tre

€5

2.1

2

5.5

min

ute

s

5.2

3 m

inu

tes

43

.4%

On

goin

g re

view

of

inci

de

nts

to

ensu

re t

hat

wh

ere

un

usu

al

tim

es a

re n

ote

d, w

ith

iden

tifi

ed

rem

edia

l act

ion

s im

ple

me

nte

d,

wh

ere

nec

essa

ry

Page 69: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

60

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

B.

% o

f ca

ses

in r

esp

ect

of

fire

in w

hic

h f

irst

atte

nd

ance

is a

t th

e

scen

e a

fter

10

min

ute

s

bu

t w

ith

in 2

0 m

inu

tes

C.

% o

f ca

ses

in r

esp

ect

of

wh

ich

fir

st

atte

nd

ance

is a

t th

e

scen

e a

fter

20

min

ute

s

D.

% o

f ca

ses

in r

esp

ect

of

all o

ther

em

erge

ncy

inci

de

nts

in w

hic

h f

irst

atte

nd

ance

is a

t th

e

scen

e w

ith

in 1

0

min

ute

s

E.

% o

f ca

ses

in r

esp

ect

of

all o

ther

em

erge

ncy

inci

de

nts

wh

ich

fir

st

atte

nd

ance

is a

t th

e

scen

e a

fter

10

min

ute

s

bu

t w

ith

in 2

0 m

inu

tes

F.

% o

f ca

ses

in r

esp

ect

of

all o

ther

em

erge

ncy

inci

de

nts

in w

hic

h f

irst

atte

nd

ance

is a

t th

e

scen

e a

fter

20

min

ute

s

38

%

18

.6%

37

.2%

44

.1%

18

.7%

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61

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

5.

C

on

tin

ue

to e

nh

ance

th

e c

ult

ure

of

com

plia

nce

wit

h

the

Bu

ildin

gs R

egu

lati

on

s th

rou

gho

ut

Co

un

ty C

lare

Pro

cess

an

d v

alid

ate

Co

mm

en

cem

ent

No

tice

s

Pro

cess

, val

idat

e a

nd

gra

nt

Dis

abili

ty A

cces

s C

erti

fica

tes

Mo

nit

or

ne

w w

ork

s fo

r

com

plia

nce

wit

h t

he

Bu

ildin

g

Reg

ula

tio

ns

Imp

lem

en

t th

e C

on

stru

ctio

n

Pro

du

cts

Reg

ula

tio

ns

as

req

uir

ed

P1

% o

f N

ew

Bu

ildin

g

Insp

ect

ed

Mee

t D

HLP

insp

ect

ion

tar

get

of

12

% –

15

%

9.6

%

Rev

iew

of

rele

van

t Fi

re O

ffic

ers

wo

rklo

ad t

o e

nsu

re t

hat

Bu

ildin

g In

spec

tio

n t

arge

ts a

re

met

6.

M

on

ito

r an

d e

nfo

rce

com

plia

nce

wit

h D

ange

rou

s

Stru

ctu

res

Legi

slat

ion

Dea

l wit

h D

ange

rou

s St

ruct

ure

com

pla

ints

as

they

ari

se

Car

ry o

ut

enfo

rcem

en

t

pro

cee

din

gs a

s re

qu

ired

Rec

ou

p lo

cal a

uth

ori

ty c

ost

s,

wh

ere

po

ssib

le

-

- -

Rev

iew

of

the

eff

icie

ncy

of

the

de

liver

y o

f th

is f

un

ctio

n b

y th

e

Bu

ildin

g C

on

tro

l Sec

tio

n

Page 71: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

62

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

7.

C

on

tin

ue

to d

evel

op

an

d im

ple

men

t a

com

pre

hen

sive

fir

e sa

fety

ed

uca

tio

n a

nd

aw

aren

ess

cam

pai

gn t

hro

ugh

ou

t th

e c

ou

nty

Co

mp

leti

on

of

Pri

mar

y Sc

ho

ols

Pro

gram

me

Pro

visi

on

of

vari

ou

s

Co

mm

un

ity

Fire

Saf

ety

init

iati

ves

Ad

vise

th

e C

ou

rts

un

de

r th

e

rele

van

t In

toxi

cati

ng

Liq

uo

r

Legi

slat

ion

Ass

essm

ent

of

Fire

Saf

ety

Cer

tifi

cate

s

Del

iver

Pro

gram

me

to

11

4 P

rim

ary

Sch

oo

ls in

Co

. Cla

re

Del

iver

y o

f tr

ain

ing

wh

ere

req

ues

ted

Fire

Off

icer

Rep

ort

to

be

su

bm

itte

d in

adva

nce

of

cou

rt d

ate

P5

- A

pp

licat

ion

s fo

r Fi

re

Safe

ty C

ert

ific

ate

s A

. %

of

app

licat

ion

s fo

r

fire

saf

ety

cer

tifi

cate

s

rece

ived

in 2

02

0 t

hat

wer

e d

eci

de

d (

gran

ted

or

refu

sed

) w

ith

in t

wo

mo

nth

s

B.

% o

f ap

plic

atio

ns

for

fire

saf

ety

cer

tifi

cate

s

rece

ived

in 2

02

0 t

hat

wer

e d

eci

de

d (

gran

ted

or

refu

sed

) w

ith

in a

n

exte

nd

ed p

eri

od

agre

ed w

ith

th

e

app

lican

t

% o

f Sc

ho

ols

Co

mp

lete

d

No

. of

Trai

nin

g

Sem

inar

s

pro

vid

ed

No

. of

Lice

nce

s

de

alt

wit

h

ann

ual

ly

Gra

nti

ng

of

all

Fire

Saf

ety

Cer

tifi

cate

Ap

plic

atio

ns

wit

hin

th

e

rele

van

t p

erio

ds

-

Var

ies

87

61

.54

%

24

.6%

No

te –

du

e to

th

e p

ub

lic h

eal

th

eme

rgen

cy, s

om

e co

mm

un

ity

fire

saf

ety

pro

gram

me

s m

ay

no

t b

e d

eliv

ered

in 2

02

0

On

goin

g re

view

of

wo

rklo

ad o

f

Fire

Off

icer

s

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63

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

8.

Faci

litat

e th

e p

rep

arat

ion

of

the

Maj

or

Emer

gen

cy

Pla

n a

nd

ass

oci

ated

res

po

nse

by

the

Loca

l Au

tho

rity

in c

on

jun

ctio

n w

ith

oth

er a

gen

cies

Sup

po

rt t

he

Lo

cal A

uth

ori

ty M

ajo

r

Emer

gen

cy M

anag

emen

t

Co

mm

itte

e

Mai

nta

in a

nd

Up

dat

e th

e M

ajo

r

Emer

gen

cy P

lan

Enga

gem

en

t w

ith

oth

er a

gen

cies

at

a lo

cal,

regi

on

al a

nd

nat

ion

al le

vel

Faci

litat

e M

EM C

om

mit

tee

mee

tin

gs

Rev

iew

of

Maj

or

Emer

gen

cy

Pla

n

Co

mp

leti

on

of

Reg

ion

al

Wo

rk P

rogr

amm

e

Co

mp

leti

on

of

CO

MA

H

Exer

cise

s w

her

e re

qu

ired

-

- -

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64

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Enn

is M

un

icip

al D

istr

ict

De

live

ry P

lan

20

20

P

rin

cip

le S

erv

ice

: En

nis

Mu

nic

ipal

Dis

tric

t

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

Del

iver

ing

the

Ro

adw

ork

s P

rogr

amm

e f

or

20

20

to

in

clu

de

the

de

liver

y o

f al

l gra

nt

fun

ded

pro

ject

s R

esto

rati

on

Imp

rove

men

t Sc

hem

es

Res

tora

tio

n M

ain

ten

ance

Sc

hem

es

Bri

dge

Reh

abili

tati

on

Sc

hem

es

Dis

cret

ion

ary

Gra

nt

Sch

eme

s

Safe

ty Im

pro

vem

ent

Sch

eme

s

Spe

cifi

c Im

pro

vem

ent

Sch

eme

s

Loca

l Im

pro

vem

ent

Sch

eme

s

Co

mm

un

ity

Invo

lvem

ent

Sch

eme

s

Co

mp

lete

list

of

wo

rks

incl

ud

ed in

an

nu

al s

che

du

le

of

MD

Wo

rks

Wo

rks

com

ple

ted

thro

ugh

ou

t ye

ar

wit

hin

allo

cate

d

bu

dge

t.

- -

2.

On

goin

g lia

iso

n w

ith

co

mm

un

ity

gro

up

s an

d E

nn

is

Ch

amb

er

incl

ud

ing

Pro

mo

te E

nn

is, T

idy

Tow

ns

Wit

h t

he

sup

po

rt o

f th

e R

ura

l

Dev

elo

pm

en

t o

ffic

e, e

nga

ge w

ith

loca

l co

mm

un

itie

s in

rel

atio

n t

o

gran

ts, s

up

po

rts

and

str

ateg

y

Co

nti

nu

ed c

olla

bo

rati

on

wit

h c

om

mu

nit

y gr

ou

ps.

- -

-

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65

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

3.

Enn

is P

ub

lic R

ealm

: P

arn

ell S

tree

t &

Bo

w-w

ays

Pro

ject

En

nis

Pu

blic

Rea

lm: O

’Co

nn

ell S

qu

are,

Hig

h S

tree

t,

Bar

rack

Sq

uar

e, O

ld B

arra

ck S

tre

et

Co

mm

en

cem

ent

of

pu

blic

rea

lm

pro

ject

. C

on

trac

tors

ap

po

inte

d a

nd

w

ork

to

co

mm

en

ce J

uly

2

02

0

Par

t 8

to

be

sub

mit

ted

mid

20

20

Ensu

re d

ead

line

s

are

adh

ered

to

.

- -

4.

Dea

ling

wit

h c

om

pla

ints

. Co

un

cil m

eet

ing,

No

tice

of

Mo

tio

ns.

GM

A a

lloca

tio

ns

and

sp

end

ing

rela

ted

to

MD

wo

rks.

Dea

l wit

h q

uer

ies

and

co

mp

lain

ts

effi

cien

tly.

Effi

cien

t re

spo

nse

to

qu

erie

s/co

mp

lain

ts

CR

M o

utp

ut

- -

5

Ro

ad O

pen

ing

Lice

nce

s O

per

ate

an e

ffec

tive

ro

ad li

cen

sin

g

syst

em.

Effi

cien

t p

roce

ssin

g o

f R

oad

Op

enin

g Li

cen

ces

Mo

nth

ly r

epo

rts

fro

m R

oad

map

Lice

nsi

ng

Syst

em

- -

6

Tech

nic

al a

nd

ad

min

istr

ativ

e su

pp

ort

to

ove

r 4

0

fest

ival

s an

d e

ven

ts h

eld

th

rou

gho

ut

the

year

O

rgan

isin

g St

. Pat

rick

Fes

tiva

l & C

hri

stm

as F

est

ival

Pla

nn

ing

and

man

agem

ent

of

even

t.

Ensu

re f

esti

vals

an

d e

ven

ts

run

sm

oo

thly

an

d a

dh

ere

to

Hea

lth

& S

afet

y re

qu

irem

ents

.

- -

-

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66

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

7

Acc

red

itat

ion

s En

sure

acc

red

itat

ion

fo

r P

urp

le F

lag

& C

oac

h P

ark

mai

nta

ine

d in

co

nju

nct

ion

wit

h E

nn

is C

ham

ber

.

All

req

uir

emen

ts f

or

accr

edit

atio

n a

chie

ved

. -

- -

8

IPB

pu

blic

liab

ility

cla

ims

Man

age

and

inve

stig

ate

on

goin

g

clai

ms.

Su

bm

it E

ngi

ne

ers

rep

ort

s.

Liai

se w

ith

IPB

an

d In

sura

nce

sect

ion

Inve

stig

ate

clai

ms

as t

hey

aris

e.

No

. of

clai

ms

be

ing

mo

ved

forw

ard

in t

he

lega

l pro

cess

- -

9

Gra

ss c

utt

ing,

mai

nte

nan

ce &

cle

anin

g o

f p

ub

lic

spac

es, s

tree

ts a

nd

bin

s.

Ensu

re g

rass

cu

ttin

g co

ntr

act

is

mai

nta

ine

d a

nd

str

eets

are

cle

aned

d

aily

.

- P

erfo

rman

ce

exp

ecta

tio

ns

met

. -

-

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Page 77: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE
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68 | P a g e

Annual Service Delivery Plan 2020

The principal function of the Directorate is to ensure that a strategic focus is maintained when

delivering plans, programmes and initiatives across the functional areas of community, tourism &

digital infrastructure provision so that the revitalisation of towns and villages in County Clare occurs

and that jobs will be created as a result.

This Directorate is responsible for rural, community & tourism development along with digital

broadband and information technology. The Director, Leonard Cleary, is also responsible for the

West Clare Municipal District headed by John O’ Malley Acting Senior Executive Officer with Deirdre

O’ Shea, Acting Head of Tourism, IT Urban McMahon and Bernadette Haugh, Acting Senior Executive

Officer Rural Development.

For 2020, a key focus of the Tourism Department is to manage the preparation of a 10 year Clare

Tourism Strategy, which is being developed by an international tourism consultancy firm with

detailed consultation with the Clare tourism industry and statutory stakeholders. This Strategy will

advance to implementation in late-2020. The role of the Acting Head of Tourism involves the

management of the Tourism Team and working as part of that team in meeting work goals and

objectives and delivering quality services to internal and external customers as part of the roll out of

the 10 year Strategy but also the extended work programme outlined within this document.

The overall work programme of the Tourism Department of Clare County Council is fully aligned to

national, regional and local policy, which seeks to underpin socio-economic regeneration generally.

The approach of the Tourism Department is to take a pro-active approach to rural and small urban

regeneration. This is a key national policy objective under the National Planning Framework. The

position of Tourism Department within Clare will address the capacity of Clare County Council to

position itself to access national investment packages, under the National Development Plan, for

rural tourism initiatives as well as bespoke tourism funding through Fáilte Ireland and other state

agencies.

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69

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Ru

ral D

eve

lop

me

nt

De

live

ry P

lan

20

20

Pri

nci

ple

Se

rvic

e:

Ru

ral D

eve

lop

men

t St

rate

gic

Po

licy

Co

mm

itte

e

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

To

su

pp

ort

th

e w

ork

of

the

Ru

ral D

eve

lop

me

nt

SPC

Pu

t fo

rwar

d p

olic

y p

rop

osa

ls

New

Po

licie

s N

o. o

f n

ew

P

olic

ies

app

rove

d

Nil

-

Pri

nci

ple

Se

rvic

e:

Age

Fri

en

dly

Ire

lan

d N

atio

nal

Sh

are

d S

erv

ice

1

. To

su

pp

ort

th

e w

ork

of

Age

Fri

end

ly Ir

elan

d N

atio

nal

Sh

ared

Ser

vice

Ho

st N

atio

nal

Age

Fri

end

ly

Aw

ard

s 2

02

0 in

Co

. Cla

re

Imp

lem

en

tati

on

of

Pro

ject

P

lan

fo

r ev

ent

Even

t h

ost

ed a

nd

n

um

be

rs

atte

nd

ing

- Th

is e

ven

t h

as b

ee

n m

ove

d t

o

20

21

by

Age

Fri

en

dly

Ire

lan

d in

re

spo

nse

to

CO

VID

-19

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70

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Co

-ord

inat

e C

om

mu

nit

y Su

pp

ort

Sch

em

e

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

Co

ord

inat

e an

d m

anag

e th

e C

om

mu

nit

y Su

pp

ort

Sc

hem

e

Pu

blis

h c

all f

or

app

licat

ion

s an

d o

vers

ee e

valu

atio

n,

adm

inis

trat

ion

an

d

imp

lem

en

tati

on

No

. of

fun

ded

pro

ject

s d

eliv

ered

-

No

. of

app

licat

ion

s in

rec

eip

t o

f fu

nd

ing

- N

o. o

f cl

aim

s p

roce

sse

d b

y d

ead

line

set

o

ut

in

sch

eme

(Del

iver

y o

f so

me

p

roje

cts

likel

y to

be

affe

cted

by

CO

VID

e.g

. fe

stiv

als)

.

27

7

Pilo

t o

nlin

e a

pp

licat

ion

pro

cess

to

bet

ter

man

age

& c

oo

rdin

ate

the

sch

em

e

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71

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Imp

lem

en

tati

on

of

the

Act

ion

Pla

n f

or

Ru

ral I

rela

nd

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

To s

up

po

rt t

he

wo

rk o

f th

e w

ork

ing

gro

up

fo

r th

e A

ctio

n P

lan

fo

r R

ura

l Ire

lan

d

To b

rin

g fo

rwar

d g

ran

t re

com

me

nd

atio

ns

and

pro

ject

p

rop

osa

ls

Spe

cifi

c A

ctio

ns

of

Ru

ral

Dep

t. o

f Lo

cal A

uth

ori

ty

Act

ion

1-

No

. of

Ne

w T

ow

n a

nd

V

illag

e G

ran

ts

Act

ion

10

– N

o. o

f N

ew

Clá

r gr

ants

Act

ion

15

– N

o. o

f N

ew

RA

PID

gra

nts

Act

ion

32

– N

o. o

f A

ctio

ns

add

ress

ing

‘Ru

ral

Lon

elin

ess

an

d

Iso

lati

on

’ in

Age

-Fr

ien

dly

Str

ateg

y

Act

ion

37

– L

evel

o

f ad

dit

ion

al

Fin

anci

al s

up

po

rt

for

PP

N in

20

20

Act

ion

39

– L

evel

o

f su

pp

ort

fo

r C

om

mu

nit

y En

gage

men

t o

n

SPC

an

d L

CD

C in

2

02

0

Act

ion

49

– N

o. o

f SI

CA

P 2

02

0

acti

on

s d

eliv

ered

Nil

Nil

Nil

Nil

Nil

Nil

Nil

-

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72

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Act

ion

s 6

6/6

7 –

N

o. o

f ad

dit

ion

al

Men

’s S

hed

s d

eve

lop

ed

Pri

nci

ple

Se

rvic

e:

Cla

re R

ura

l De

velo

pm

en

t Fo

rum

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

To s

up

po

rt t

he

wo

rk o

f th

e C

lare

Ru

ral D

eve

lop

me

nt

Foru

m

Man

age

the

del

iver

y an

d

imp

lem

en

tati

on

of

the

Cla

re R

ura

l Dev

elo

pm

en

t St

rate

gy

Stra

tegi

c o

bje

ctiv

es

bei

ng

de

liver

ed

Extr

a 5

00

Em

plo

yed

an

nu

ally

2

So

cial

En

terp

rise

s O

ne

Ru

ral

tran

spo

rt

init

iati

ve p

ilote

d

On

e m

ult

i-se

rvic

e ce

ntr

e.

On

e c

om

mu

nit

y en

ergy

pro

ject

45

,91

1 C

ensu

s ‘1

6

N

il N

il N

il N

il

Ente

rpri

se d

eve

lop

me

nt

Imp

rove

cap

acit

y o

f p

roje

cts

Ap

ply

fo

r ap

pro

pri

ate

Fun

din

g D

eve

lop

inte

r-ag

ency

wo

rkin

g D

eve

lop

inte

r-p

aris

h

par

tner

ship

s

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73

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Man

age

the

Car

Shar

e IT

P

roje

ct

Lift

s re

gula

rly

pro

vid

ed

Mo

bile

Ap

p

de

velo

ped

Ave

rage

Nu

mb

er

of

Lift

s p

rovi

de

d

pe

r w

eek

Nil

Nil

Enga

ge e

nte

rpri

ses

Enga

ge C

om

mu

nit

ies

and

h

ou

seh

old

s

Pri

nci

ple

Se

rvic

e:

Bu

rial

Gro

un

ds

Man

age

me

nt

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

To m

anag

e th

e B

uri

al G

rou

nd

fu

nct

ion

in a

cco

rdan

ce

wit

h s

tatu

tory

req

uir

eme

nts

, hav

ing

rega

rd t

o t

he

sen

siti

ve n

atu

re o

f th

e f

un

ctio

n.

Ensu

re r

eco

rds

are

mai

nta

ine

d

and

ru

les

of

op

erat

ion

ad

her

ed

to

Ensu

re r

eco

rds

are

mai

nta

ine

d a

nd

ru

les

of

op

erat

ion

ad

her

ed t

o.

By

Au

dit

(5

me

asu

rab

les)

- R

edu

ctio

n in

mai

nte

nan

ce a

nd

ca

reta

kin

g co

mp

lain

ts.

Sco

pe

ou

t an

d r

ese

arch

p

ote

nti

al M

anag

em

ent

Info

rmat

ion

Sys

tem

to

man

age

the

Bu

rial

Gro

un

d F

un

ctio

n

Del

iver

a S

tate

me

nt

of

Nee

d &

Sco

pe

Stra

tegy

R

epo

rt b

y en

d o

f Q

2.

Rep

ort

de

liver

y

- -

Dev

elo

p a

Str

ateg

y fo

r th

e M

anag

emen

t o

f B

uri

al

Gro

un

ds

Del

iver

y o

f St

rate

gy P

roje

ct

Ch

arte

r b

y en

d o

f Q

2.

Rep

ort

de

liver

y

- -

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74

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Man

age

the

del

iver

y o

f th

e Ill

aun

aman

agh

bu

rial

gro

un

d

exte

nsi

on

Cap

ital

Pro

ject

del

iver

ed

Exte

nsi

on

co

mp

lete

d b

y ye

ar e

nd

(h

avin

g re

gard

to

co

vid

-19

re

stri

ctio

ns)

- -

Sco

pe

ou

t th

e p

roje

ct f

or

the

de

liver

y o

f a

new

co

un

ty b

uri

al

gro

un

d a

nd

pro

gres

s to

des

ign

st

age

Pro

ject

sco

ped

an

d

de

sign

ed

Des

ign

pre

par

ed

-

-

Pri

nci

ple

Se

rvic

e:

LCD

C

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

To s

up

po

rt t

he

wo

rk o

f th

e LC

DC

Man

age

the

del

iver

y o

f th

e co

mm

un

ity

elem

en

t o

f th

e

LEC

P

Act

ion

s im

ple

me

nte

d

N

o. o

f A

ctio

ns

Imp

lem

en

ted

42

Co

mm

un

ity

Act

ion

s.

Rev

iew

of

pro

gres

s to

dat

e vi

a C

om

mu

nit

y Im

ple

men

tati

on

Te

am M

eeti

ngs

Man

age

the

Cla

re S

urv

ey

Res

ult

s u

sed

to

su

pp

ort

fu

nd

ing

app

licat

ion

s an

d

pla

ns

Nu

mb

er

of

pla

ns

and

ap

plic

atio

ns

crea

ted

Cu

rren

t u

se o

f th

e

Surv

ey

Rev

iew

th

e su

rvey

to

fin

d u

ses

for

the

dat

a

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75

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pla

n a

nd

man

age

SIC

AP

A

nn

ual

pla

n im

ple

me

nte

d

N

um

be

r o

f co

mm

un

ity

gro

up

s an

d

ind

ivid

ual

s re

ceiv

ing

sup

po

rt

32

Co

mm

un

ity

Gro

up

s an

d 4

94

In

div

idu

als.

Targ

ets

may

be

ch

ange

d b

y P

ob

al

in r

esp

on

se t

o

CO

VID

-19

Incr

ease

d e

nga

gem

en

t w

ith

th

e SI

CA

P s

ub

com

mit

tee

and

th

e SI

CA

P c

o-o

rdin

ato

rs.

Man

age

the

imp

lem

en

tati

on

of

the

Hea

lth

y C

lare

Str

ateg

y

An

nu

al a

ctio

n p

lan

im

ple

me

nte

d

No

. of

acti

on

s im

ple

me

nte

d

He

alth

y Ir

ela

nd

Fu

nd

ed a

ctio

ns

may

be

ch

ange

d

by

LCD

C w

ith

ap

pro

val f

rom

P

ob

al in

re

spo

nse

to

CO

VID

-19

Bi-

ann

ual

rep

ort

ing

to L

CD

C t

o

ide

nti

fy s

ame

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76

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Nat

ion

al F

un

din

g P

rogr

amm

es

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

To le

ad a

nd

man

age

nat

ion

al f

un

din

g p

rogr

amm

es

Iden

tify

pro

ject

s th

at w

ill

enh

ance

pu

blic

rea

lm f

or

rura

l to

wn

s an

d v

illag

es in

th

e co

un

ty a

nd

wo

rk w

ith

co

mm

un

ity

gro

up

s in

mak

ing

an a

pp

licat

ion

fo

r fu

nd

ing

un

de

r th

e T

ow

n &

Vill

age

Ren

ewal

Sch

eme

an

d o

vers

ee

eval

uat

ion

, ad

min

istr

atio

n a

nd

im

ple

me

nta

tio

n o

f th

e Sc

hem

e

- N

o. o

f fu

nd

ed p

roje

cts

com

me

nce

d a

nd

on

ta

rget

to

del

iver

res

ult

s

- N

o. o

f p

roje

cts

sub

mit

ted

fo

r fu

nd

ing

-

No

. of

app

licat

ion

s in

re

ceip

t o

f fu

nd

ing

6

Gre

ater

cla

rity

fo

r co

mm

un

ity

gro

up

s ar

ou

nd

cri

teri

a an

d

term

s an

d c

on

dit

ion

s o

f sc

hem

e

To id

en

tify

larg

e-s

cale

cap

ital

p

roje

cts

that

hav

e th

e

po

ten

tial

to

hav

e a

tran

sfo

rmat

ive

imp

act

of

on

a

com

mu

nit

y an

d c

o-o

rdin

ate

the

sub

mis

sio

n o

f ap

plic

atio

ns

for

fun

din

g fo

r sa

me

un

der

th

e R

ura

l Reg

ener

atio

n a

nd

D

eve

lop

me

nt

Fun

d (

RR

DF)

- Fu

nd

ed

pro

ject

co

mm

en

ced

an

d n

eari

ng

com

ple

tio

n

Am

ou

nt

of

fun

din

g re

ceiv

ed

1 (

Cat

1)

Iden

tify

tra

nsf

orm

atio

nal

p

roje

cts

at e

arly

sta

ge s

o t

hat

a

solid

cas

e c

an b

e m

ade

fo

r fu

nd

ing

Pro

ject

man

age

the

del

iver

y an

d d

raw

do

wn

of

the

RR

DF

fun

ded

Cn

ocn

aGao

ith

e p

roje

ct

- Fu

nd

ing

dra

wn

do

wn

in

line

wit

h id

enti

fie

d

mile

sto

nes

Pro

ject

de

liver

ed

(a

ssu

min

g C

OV

ID

rest

rict

ion

s ar

e n

ot

pro

lon

ged

)

- G

reat

er c

lari

ty f

rom

nat

ion

al

leve

l re

dec

isio

n g

ates

bef

ore

fu

ll fu

nd

ing

app

rove

d a

nd

p

roje

ct c

an c

om

men

ce.

Page 88: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

77

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

To id

en

tify

pro

ject

s th

at w

ill

enh

ance

th

e re

crea

tio

nal

am

en

ity

of

the

co

un

ty a

nd

co

-o

rdin

ate

the

sub

mis

sio

n o

f ap

plic

atio

ns

for

the

Ou

tdo

or

Rec

reat

ion

Infr

astr

uct

ure

Sc

hem

e

- N

o. o

f fu

nd

ed p

roje

cts

com

me

nce

d a

nd

on

ta

rget

to

del

iver

res

ult

s

- N

o. o

f p

roje

cts

ide

nti

fied

fo

r fu

nd

ing

app

licat

ion

-

No

. of

pro

ject

s fu

nd

ed

- A

mo

un

t o

f fu

nd

ing

rece

ived

4 (

Mea

sure

1)

1 (

Mea

sure

2)

0 (

Mea

sure

3)

Iden

tify

po

ten

tial

pro

ject

s in

m

ore

tim

ely

man

ne

r to

allo

w

de

taile

d a

pp

licat

ion

to

be

mad

e

Pu

blis

h c

all f

or

app

licat

ion

s fo

r th

e C

LAR

Init

iati

ve a

nd

ove

rsee

ev

alu

atio

n, a

dm

inis

trat

ion

an

d

imp

lem

en

tati

on

No

. of

pro

ject

s fu

nd

ed

Eval

uat

e &

en

sure

fu

nd

ed p

roje

cts

are

del

iver

ed

6 p

roje

cts

fun

ded

-

Pu

blis

h c

all f

or

app

licat

ion

s fo

r th

e C

om

mu

nit

y En

han

cem

en

t P

rogr

amm

e an

d o

vers

ee

eval

uat

ion

, ad

min

istr

atio

n a

nd

im

ple

me

nta

tio

n

Nu

mb

er

of

pro

ject

s fu

nd

ed

Eval

uat

e an

d

ensu

re

imp

lem

en

tati

on

68

pro

ject

s d

eliv

ered

C

reat

ion

of

a m

ore

use

r fr

ien

dly

fo

rm &

gu

ide

line

s. U

se o

f im

pro

ved

fu

nd

ing

eval

uat

ion

cr

iter

ia.

Pu

blis

h c

all f

or

app

licat

ion

s fo

r th

e H

ealt

hy

Irel

and

Fu

nd

an

d

ove

rsee

eva

luat

ion

, ad

min

istr

atio

n a

nd

im

ple

me

nta

tio

n

In li

ne

wit

h P

ob

al r

epo

rtin

g ta

rget

s N

o. o

f ta

rge

ts

ach

ieve

d

HIF

fo

r 2

yea

rs in

R

ou

nd

3

Ad

dit

ion

al r

epo

rtin

g ar

ran

gem

en

ts p

ut

in p

lace

by

Po

bal

Page 89: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

78

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

Pu

blis

h c

all f

or

the

CO

VID

-19

Em

erge

ncy

Fu

nd

Sch

eme

and

m

anag

e an

d o

vers

ee p

roce

ss

No

. of

pro

ject

s in

rec

eip

t o

f fu

nd

ing

- N

o. o

f ap

plic

atio

ns

in

rece

ipt

of

fun

din

g -

No

. of

clai

ms

pro

cess

ed

by

de

adlin

e s

et

ou

t in

sch

em

e

- -

Pro

vid

e g

uid

ance

an

d s

up

po

rt

to c

om

mu

nit

y an

d v

olu

nta

ry

gro

up

s an

d s

oci

al e

nte

rpri

ses

in r

elat

ion

to

CO

VID

-19

-sp

ecif

ic

fun

din

g st

ream

s –

Stab

ility

Fu

nd

an

d P

hila

nth

rop

y fu

nd

No

of

gro

up

s re

ceiv

ing

assi

stan

ce f

rom

RD

sta

ff

No

. of

gro

up

s re

ceiv

ing

assi

stan

ce f

rom

R

D s

taff

th

at a

re

secu

re f

un

din

g

- -

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79

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Enh

ance

Co

mm

un

ity

Sup

po

rt S

tru

ctu

res

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

Enga

ge w

ith

an

d b

uild

cap

acit

y o

f co

mm

un

itie

s an

d

enh

ance

su

pp

ort

str

uct

ure

s

Wo

rk w

ith

PP

N t

o e

nsu

re in

pu

t in

to t

he

Co

un

cil’s

de

cisi

on

m

akin

g st

ruct

ure

s

Pla

nn

ed m

eet

ings

wit

h t

he

rep

s o

f th

e S

ecre

tari

at &

fu

nd

ing

pai

d

No

. of

Mee

tin

gs

he

ld

No

. of

Rep

s o

n

SPC

s

- C

on

tin

ued

po

siti

ve r

elat

ion

ship

b

etw

een

th

e P

PN

an

d t

he

LA

Man

age

the

JPC

(A

NN

ETTE

D

ON

NEL

LAN

)

- -

- -

Co

ord

inat

e an

d im

ple

men

t th

e A

ge F

rien

dly

Str

ateg

y

- A

nn

ual

Act

ion

Pla

n

imp

lem

en

ted

-

Alli

ance

Bo

ard

Mee

tin

gs

qu

arte

rly

No

. of

Act

ion

s im

ple

me

nte

d

No

. of

Mee

tin

gs

he

ld

Act

ion

Tar

gets

m

ay b

e c

han

ged

in

re

spo

nse

to

C

OV

ID-1

9

Mid

-str

ateg

y re

view

rep

ort

in

20

20

to

ide

nti

fy s

ame

Man

age

the

Co

mh

airl

enan

Og

Pro

gram

me.

- C

on

trac

t ex

ecu

ted

&

An

nu

al P

rogr

amm

e d

eliv

ered

No

. of

acti

on

s d

eliv

ered

(Act

ion

s/O

utp

uts

to

be

revi

ewed

in

ligh

t o

f C

OV

ID-1

9

pan

de

mic

to

m

ake

them

mo

re

rele

van

t)

All

acti

on

s d

eliv

ered

In

pu

t fr

om

oth

er s

take

ho

lder

s w

ou

ld im

pro

ve p

rogr

amm

e

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80

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

To s

tim

ula

te a

ctio

n t

hro

ugh

co

mm

un

itie

s to

tak

e ac

tio

n

and

ow

ner

ship

in e

nh

anci

ng

ap

pea

ran

ce o

f p

ub

lic s

pac

es

and

to

co

nti

nu

e to

wo

rk w

ith

co

mm

un

itie

s an

d v

olu

nta

ry

gro

up

s to

par

tici

pat

e in

th

e P

rid

e o

f P

lace

co

mp

eti

tio

n

- N

o. o

f n

ew p

roje

cts

sup

po

rted

an

d

com

ple

ted

-

No

. of

entr

ies

no

min

ated

No

. of

entr

ants

in

tere

sted

in

app

lyin

g to

th

e co

mp

eti

tio

n (

This

is

to

be

revi

ewed

in

ligh

t o

f C

OV

ID-

19

pan

de

mic

)

4 e

ntr

ants

(2

n

om

inat

ed t

o g

o

forw

ard

)

Imp

rove

cap

acit

y o

f co

mm

un

itie

s to

par

tici

pat

e

Sup

po

rt c

om

mu

nit

ies

to a

vail

of

fun

din

g th

rou

gh t

he

Pla

y an

d R

ecre

atio

n C

apit

al G

ran

t

- -

- -

Co

-ord

inat

e in

pu

ts/a

dvi

ce t

o

Tid

y To

wn

s gr

ou

ps

- -

- -

Sup

po

rt t

he

wo

rk o

f th

e C

ou

nty

Ch

ildca

re C

om

mit

tee

To p

rovi

de

rep

rese

nta

tio

n

fro

m C

lare

Co

un

ty C

ou

nci

l N

o. o

f m

eeti

ngs

at

ten

de

d.

4 M

eeti

ngs

C

on

tin

ued

par

tici

pat

ion

.

Man

age

the

Co

un

ty P

rop

erty

M

arki

ng

Sch

eme

thro

ugh

th

e

de

liver

y o

f P

rop

erty

Mar

kin

g C

linic

s (P

MC

s) &

de

velo

p a

nti

-th

eft

stra

tegy

wit

h A

n G

ard

a Si

och

ana.

No

. of

Clin

ics

Sch

edu

led

- N

o. o

f p

rop

erti

es

mar

ked

-

No

. of

clin

ics

he

ld

- R

edu

ctio

n in

co

un

ty-w

ide

p

rop

erty

th

eft.

- D

eliv

er T

rain

ing

to A

GS

to

faci

litat

e lo

an o

f p

rop

erty

m

arki

ng

mac

hin

e

Page 92: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

81

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Sup

po

rt C

om

mu

nit

y G

rou

ps

thro

ugh

cap

acit

y b

uild

ing

wo

rk

and

pro

vid

e ad

vice

an

d

guid

ance

Pro

vid

e

Trai

nin

g in

pu

ts

op

po

rtu

nit

ies

for

skill

tr

ansf

er

op

po

rtu

nit

ies

for

ne

two

rkin

g

No

. of

Gro

up

s re

ceiv

ing

trai

nin

g N

o S

kill

tran

sfer

ev

ents

N

o. N

etw

ork

ing

even

ts

- -

Man

age

and

op

erat

e th

e

Co

mm

un

ity

Sup

po

rt H

elp

line

fo

r th

ose

in n

eed

du

rin

g th

e C

OV

ID-1

9 p

and

emic

Man

age

the

“Cal

l-b

ack”

ser

vice

to

pro

vid

e w

ell-

be

ing

sup

po

rt

to t

ho

se a

ffec

ted

by

CO

VID

p

and

em

ic

No

of

Cal

ls r

ecei

ved

N

o. o

f C

all b

acks

mad

e

No

. of

calls

clo

sed

o

ut

No

. of

call

bac

ks

wit

h a

dd

itio

nal

se

rvic

es p

rovi

ded

.

-

-

-

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82

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Tou

rism

De

live

ry P

lan

20

20

Pri

nci

ple

Se

rvic

e:

Cla

re T

ou

rism

Str

ate

gy 2

03

0

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

To

bri

ng

to f

inal

co

mp

leti

on

, lau

nch

an

d c

om

men

ce

imp

lem

en

tati

on

of

the

10

yea

r C

lare

To

uri

sm

Stra

tegy

.

Alig

nin

g to

nat

ion

al, r

egio

nal

, lo

cal

Po

licy

and

Str

ateg

y th

e o

bje

ctiv

e o

f th

e To

uri

sm D

epar

tmen

t is

to

u

nd

erp

in s

oci

o-e

con

om

ic

rege

ne

rati

on

an

d t

o e

nsu

re t

hat

C

ou

nty

Cla

re h

as a

str

on

g To

uri

sm

sect

or.

Esta

blis

h C

ou

nty

Wid

e

Foru

m t

o s

tren

gth

en

go

vern

ance

an

d a

dvi

ce.

Wo

rk P

rogr

amm

e to

alig

n

to t

he

Stra

tegi

c P

rio

riti

es a

s se

t o

ut

in t

he

Cla

re T

ou

rism

St

rate

gy.

No

. of

cata

lyst

an

d /

or

sup

po

rtin

g To

uri

sm p

roje

cts

exp

lore

d a

nd

d

eliv

ered

wit

h t

he

sup

po

rt o

f th

e

Tou

rism

D

epar

tmen

t.

- R

evie

w e

nga

gem

ent

wit

h t

he

tou

rism

tra

de

an

d d

atab

ase

to

ide

nti

fy p

oss

ible

fu

rth

er

enh

ance

men

ts.

Rev

iew

op

po

rtu

nit

ies

for

enh

ance

d d

igit

al m

arke

tin

g o

pp

ort

un

itie

s.

Pri

nci

ple

Se

rvic

e:

Stra

tegi

c M

arke

tin

g P

lan

20

20

1.

Le

ad o

n t

he

Stra

tegi

c M

arke

tin

g P

lan

fo

r C

lare

fo

r th

e re

cove

ry p

eri

od

po

st C

ovi

d-1

9 p

and

em

ic.

Alig

nin

g to

nat

ion

al, r

egio

nal

, lo

cal

Po

licy

and

Str

ateg

y th

e o

bje

ctiv

e o

f th

e To

uri

sm D

epar

tmen

t is

to

u

nd

erp

in s

oci

o-e

con

om

ic

rege

ne

rati

on

an

d t

o e

nsu

re t

hat

C

ou

nty

Cla

re h

as a

str

on

g To

uri

sm

sect

or.

Sen

siti

ve t

o t

he

Co

vid

-19

P

and

emic

, Cla

re T

ou

rism

D

ept

will

pro

mo

te a

nd

m

arke

t th

e C

ou

nty

, p

rovi

din

g n

ece

ssar

y su

pp

ort

s an

d c

olla

tera

l to

th

e lo

cal T

ou

rism

tra

de

and

in

du

stry

. Als

o a

lign

to

re

gio

nal

an

d n

atio

nal

Fai

lte

Irel

and

an

d T

ou

rism

Irel

and

M

arke

tin

g C

amp

aign

s.

Co

nti

nu

ed

Tou

rism

Ind

ust

ry

enga

gem

ent.

- C

on

tin

ual

ly r

evie

w a

nd

en

gage

w

ith

loca

l to

uri

sm in

du

stry

an

d

nat

ion

al s

tate

age

nci

es in

lin

e

wit

h G

ove

rnm

ent

guid

ance

.

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83

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Man

age

Str

ate

gic

Par

tne

rsh

ip w

ith

Sta

te A

gen

cie

s (F

áilt

e Ir

ela

nd

an

d W

ate

rway

s Ir

ela

nd

etc

)

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

St

rate

gic

Par

tne

rsh

ip w

ith

sta

te a

gen

cies

to

incl

ud

e Fá

ilte

Ire

lan

d t

o e

nsu

re t

he

imp

lem

en

tati

on

of

Cla

re

Co

un

ty C

ou

nci

l act

ion

s u

nd

er

the

spe

cifi

c W

ild

Atl

anti

c W

ay a

nd

Irel

and

’s H

idd

en H

eart

lan

ds

Pro

ject

s.

Alig

nin

g to

nat

ion

al, r

egio

nal

, lo

cal

Po

licy

and

Str

ateg

y th

e o

bje

ctiv

e o

f th

e To

uri

sm D

epar

tmen

t is

to

u

nd

erp

in s

oci

o-e

con

om

ic

rege

ne

rati

on

an

d t

o e

nsu

re t

hat

C

ou

nty

Cla

re h

as a

str

on

g To

uri

sm

sect

or.

Imp

lem

en

tati

on

of

Cla

re

Co

un

ty C

ou

nci

l act

ion

s u

nd

er:

Shan

no

n E

stu

ary

Way

; B

urr

en D

isco

very

Tra

il;

Bu

rren

an

d C

liffs

of

Mo

he

r V

isit

or

Exp

eri

ence

D

eve

lop

me

nt

Pla

n (

VED

P);

W

est

Cla

re a

nd

No

rth

Ke

rry

VED

P; B

urr

en S

ign

age

Ro

ute

; En

nis

tym

on

To

uri

sm

Des

tin

atio

n T

ow

ns;

Sh

ann

on

Mas

terp

lan

; Ir

elan

d’s

Hid

den

Hea

rtla

nd

s (L

ou

gh D

erg)

Wo

rkin

g G

rou

p.

Imp

lem

en

tati

on

o

f C

CC

Act

ion

s as

se

t o

ut

in e

ach

p

roje

ct s

trat

egy

do

cum

ent.

- C

on

tin

ued

en

gage

men

t w

ith

El

ecte

d M

emb

ers,

Key

St

akeh

old

ers

and

Lo

cal T

ou

rism

C

om

mu

nit

ies.

Pri

nci

ple

Se

rvic

e:

Pro

ject

Man

age

me

nt;

De

live

ry a

nd

Op

era

tio

n o

f V

isit

or

Exp

eri

en

ces

1.

P

roje

ct M

anag

eme

nt

of

eac

h R

RD

F ca

pit

al p

roje

ct

(Lo

op

he

ad L

igh

tho

use

; In

is C

ealt

ra a

nd

Van

del

eur

Wal

led

Gar

den

s)

Alig

nin

g to

nat

ion

al, r

egio

nal

, lo

cal

Po

licy

and

Str

ateg

y th

e o

bje

ctiv

e o

f th

e To

uri

sm D

epar

tmen

t is

to

u

nd

erp

in s

oci

o-e

con

om

ic

rege

ne

rati

on

an

d t

o e

nsu

re t

hat

C

ou

nty

Cla

re h

as a

str

on

g To

uri

sm

sect

or.

Des

ign

an

d c

on

stru

ctio

n o

f V

and

eleu

r W

alle

d G

ard

ens

and

Lo

op

hea

d L

igh

tho

use

V

isit

or

Exp

eri

ence

. Pla

nn

ing

de

sign

of

Inis

Cea

ltra

(H

oly

Is

lan

d)

Vis

ito

r Ex

pe

rien

ce.

Imp

lem

en

tati

on

o

f A

ctio

ns

in

acco

rdan

ce w

ith

Sc

op

e o

f P

roje

ct

and

wo

rk

pro

gram

me

set

o

ut,

wit

hin

B

ud

get

allo

cati

on

.

- C

on

tin

ued

en

gage

men

t w

ith

El

ecte

d M

emb

ers,

Bo

ard

M

emb

ers

, key

Sta

keh

old

ers

an

d L

oca

l To

uri

sm

Co

mm

un

itie

s.

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84

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Man

agem

ent

of

op

erat

ion

s o

f V

isit

or

Exp

eri

ence

s (L

oo

ph

ead

Lig

hth

ou

se a

nd

Van

del

eur

Wal

led

G

ard

ens

(VW

G)

Man

age

op

erat

ion

s o

f Lo

op

he

ad L

igh

tho

use

(M

arke

tin

g an

d P

rom

oti

on

fo

r 2

02

0).

Exec

uti

ve C

om

mit

tee

an

d

Bo

ard

of

VW

G.

Mar

keti

ng

and

P

rom

oti

on

as

wel

l as

op

era

tio

n o

f fa

cilit

y in

ac

cord

ance

wit

h

Co

vid

-19

R

eco

very

pla

n

guid

elin

es.

Pri

nci

ple

Se

rvic

e:

Bu

rre

n a

nd

Clif

fs o

f M

oh

er

UN

ESC

O G

lob

al G

eo

par

k St

rate

gic

Man

age

me

nt

Fram

ew

ork

20

19

-20

23

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

M

anag

e th

e w

ork

of

the

Ge

op

ark

Stee

rin

g G

rou

p t

o

ensu

re t

hat

all

iden

tifi

ed k

ey p

artn

ers

sig

n u

p t

o a

nd

im

ple

me

nt

spec

ifie

d a

ctio

ns.

Alig

nin

g to

nat

ion

al, r

egio

nal

, lo

cal

Po

licy

and

Str

ateg

y th

e o

bje

ctiv

e o

f th

e To

uri

sm D

epar

tmen

t is

to

u

nd

erp

in s

oci

o-e

con

om

ic

rege

ne

rati

on

an

d t

o e

nsu

re t

hat

C

ou

nty

Cla

re h

as a

str

on

g To

uri

sm

sect

or.

Man

age

the

mar

keti

ng,

p

rom

oti

on

an

d b

ran

d o

f th

e

Bu

rre

n a

nd

Clif

fs o

f M

oh

er

UN

ESC

O G

lob

al G

eo

par

k.

Sup

po

rt t

he

wo

rk o

f th

e B

urr

en

Eco

tou

rism

N

etw

ork

.

Imp

lem

en

t th

e M

on

ito

rin

g A

pp

Dat

a co

llect

ion

sys

tem

fo

r th

e B

urr

en G

eop

ark.

Man

age

and

imp

lem

ent

the

Atl

anti

c G

eo

par

ks P

roje

ct.

Imp

lem

en

tati

on

o

f C

CC

Act

ion

s as

se

t o

ut

in e

ach

K

PI /

str

ateg

y d

ocu

men

t.

- C

on

tin

ual

ly r

evie

w a

nd

en

gage

w

ith

loca

l to

uri

sm in

du

stry

an

d

nat

ion

al s

tate

age

nci

es

in li

ne

w

ith

Go

vern

men

t gu

idan

ce.

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| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

We

st C

lare

Mu

nic

ipal

Dis

tric

t

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

Pla

n a

nd

Del

iver

y o

f th

e an

nu

al S

ched

ule

of

Mu

nic

ipal

Dis

tric

t W

ork

s

Stra

tegi

cally

pla

n w

ork

bas

e o

n

geo

grap

hic

al a

reas

an

d r

eso

urc

e

avai

lab

ility

Co

mp

lete

list

of

wo

rks

incl

ud

ed in

an

nu

al S

che

du

le

of

MD

Wo

rks

Wo

rks

com

ple

ted

thro

ugh

ou

t ye

ar

and

me

asu

red

thro

ugh

ho

w

bu

dge

t al

loca

ted

bal

ance

s at

en

d o

f

fin

anci

al y

ear

- -

2.

Su

pp

ort

ing

loca

l co

mm

un

ity

gro

up

s, T

ow

n T

eam

s,

etc

Enga

ge w

ith

gro

up

s o

n o

ngo

ing

bas

is in

co

nju

nct

ion

wit

h R

ura

l

Dev

elo

pm

en

t O

ffic

er

Ensu

re s

ucc

essf

ul

par

tner

ship

s an

d t

hat

wo

rks

for

area

s p

rogr

esse

d

Fee

db

ack

on

enga

gem

ent.

Ou

tpu

ts f

rom

dis

cuss

ion

s,

wo

rklo

ads

for

MD

- -

3.

R

esp

on

din

g to

pu

blic

, co

un

cillo

rs. D

ealin

g w

ith

com

pla

ints

. Co

un

cil m

eet

ing,

No

tice

of

Mo

tio

ns.

GM

A a

lloca

tio

ns

and

sp

end

ing

rela

ted

to

MD

wo

rks

Dev

elo

p g

oo

d r

elat

ion

s w

ith

pu

blic

rep

rese

nta

tive

s an

d h

ave

op

en a

nd

clea

r co

mm

un

icat

ion

. Dea

l wit

h

pu

blic

qu

erie

s an

d c

om

pla

ints

effi

cien

tly

Effi

cien

t re

spo

nse

to

qu

erie

s/co

mp

lain

ts. B

i

Mo

nth

ly N

oti

ce o

f M

oti

on

resp

on

ses

CR

M o

utp

ut

- -

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86

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

4.

R

oad

Op

enin

g Li

cen

ces,

Lic

ence

s fo

r sc

affo

ldin

g,

ho

rdin

g an

d s

kip

s (p

lan

nin

g)

Op

erat

e an

eff

ecti

ve r

oad

lice

nsi

ng

syst

em a

nd

en

sure

th

at w

ork

s

affe

ctin

g ro

ads

and

fo

otp

ath

s ar

e

man

aged

in a

co

-ord

inat

ed w

ay.

Wo

rk w

ith

Pla

nn

ing

sect

ion

to

ensu

re c

oo

rdin

ated

an

d e

ffec

tive

man

agem

ent

syst

em in

pla

ce.

Nu

mb

er

of

- R

oad

Op

enin

g

Lice

nce

s

- Sk

ip L

icen

ces

Stre

et

Furn

itu

re

Lice

nce

s

Mo

nth

ly r

epo

rts

fro

m R

oad

map

Lice

nsi

ng

Syst

em

- In

crea

se n

um

ber

of

licen

ses

auth

ori

sed

wit

h s

taff

res

ou

rces

avai

lab

le in

MD

off

ices

to

mee

t

thes

e ta

rge

ts.

5.

Ill

egal

par

kin

g/en

cam

pm

ents

/Tra

din

g/D

um

pin

g/D

ead

An

imal

s

Wo

rkin

g w

ith

Ro

ads,

En

viro

nm

en

t,

Eco

no

mic

Dev

elo

pm

en

t,

Co

mm

un

ity

War

de

ns

etc

to e

nsu

re

that

ille

gal a

ctiv

ity

tack

led

imm

ed

iate

ly it

is n

oti

fied

.

Nu

mb

er

of

com

pla

ints

an

d

ho

w e

ffic

ien

t b

ein

g d

eal

t

wit

h

Mee

tin

g ta

rget

s

in E

nvi

ron

men

t

RM

CEI

Pla

n

- En

sure

co

nti

nu

ed c

oo

pe

rati

on

acro

ss d

ep

artm

ents

6.

R

esp

on

d t

o e

mer

gen

cy s

itu

atio

ns

Res

po

nd

in li

ne

wit

h C

lare

Co

un

ty

Co

un

cil O

ccu

pat

ion

al H

ealt

h &

Safe

ty M

anag

emen

t Sy

stem

an

d

Maj

or

Emer

gen

cy P

lan

wh

ere

req

uir

ed

- D

eter

min

e h

ow

eme

rgen

cies

are

be

ing

resp

on

ded

to b

y as

sess

ing

resp

on

se o

n

gou

nd

th

rou

gh

de

bri

ef m

eeti

ngs

- -

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| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

7.

Tr

affi

c m

anag

emen

t H

&S

Ove

rsee

th

e m

anag

emen

t o

f C

lare

Co

un

ty C

ou

nci

ls O

ccu

pat

ion

al

Hea

lth

& s

afet

y M

anag

emen

t

Syst

em in

MD

.

Ensu

re t

hat

Tem

po

rary

Tra

ffic

Man

agem

ent

pro

ced

ure

s ar

e u

p t

o

dat

e o

n t

he

gro

un

d

Au

dit

s o

ngo

ing

Insp

ecti

on

tar

gets

set

fo

r

year

NC

R/P

AR

to

be

revi

ewed

mo

nth

ly.

Insp

ecti

on

tar

gets

revi

ewed

regu

larl

y d

uri

ng

year

- -

8.

D

erel

ict

site

s

Dan

gero

us

stru

ctu

res

Wo

rkin

g w

ith

Fir

e &

Bu

ildin

g

Co

ntr

ol a

nd

Co

rpo

rate

Se

ctio

ns

in

de

alin

g w

ith

issu

es r

elat

ed o

n t

he

gro

un

d.

Mea

sure

ho

w is

sues

are

be

ing

resp

on

ded

to

thro

ugh

co

mm

un

icat

ion

s

wit

h p

ub

lic r

eps

etc

- -

-

9.

IP

B p

ub

lic li

abili

ty c

laim

s

Inve

stig

ate

on

goin

g cl

aim

s. S

ub

mit

Engi

nee

rs r

epo

rts.

Dea

l wit

h le

gal

team

on

cas

es. A

tten

d c

ou

rt w

her

e

req

uir

ed

- M

easu

re n

um

ber

of

case

s o

pen

each

ye

ar a

nd

nu

mb

er

clo

sed

ou

t. S

pre

adsh

eet

to b

e ke

pt

up

to

dat

e

- -

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88

| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

10

.

Pie

rs a

nd

har

bo

urs

Wo

rks

req

uir

ed a

nn

ual

ly t

o

mai

nta

in. G

ran

ts a

pp

lied

fo

r an

d

wo

rks

carr

ied

ou

t u

nd

er

Fish

erie

s

and

Har

bo

urs

an

d F

LAG

etc

.

- En

sure

res

po

nse

s

to is

sue

s d

ealt

wit

h e

ffic

ien

tly.

- -

11

.

Off

ice

wo

rk -

Mo

tor

Tax

on

line

, Ho

usi

ng

ren

ts,

Rec

eip

tin

g C

ivic

Am

en

ity

Site

s ca

sh, G

en

eral

pu

blic

and

Co

un

cillo

r q

ue

ries

, Bac

k o

ffic

e p

ayro

ll

Staf

f av

aila

ble

to

car

ry o

ut

role

s.

Pro

ced

ure

s fo

r d

eal

ing

wit

h p

ub

lic,

han

dlin

g co

mp

lain

ts a

nd

cas

h e

tc

- O

n li

ne

sys

tem

s

to m

easu

re

- -

Page 100: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE
Page 101: Annual Service Delivery Plan 2020 · 1 | P a g e Annual Service Delivery Plan 2020 NOTE FROM CHIEF EXECUTIVE

SOCIAL DEVELOPMENT

ANN HAUGHDirector of Social Development

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90 | P a g e

Annual Service Delivery Plan 2020

Anne Haugh, Director of Service leads the Social Directorate with Siobhán McNulty, Senior Executive

Officer with responsibility for Housing and Sport & Recreation and Helen Walsh, County Librarian

with responsibility for Library, Arts & Cultural services and Morgan Lahiffe Acting Senior Executive

Office with responsibility for the administration in Killaloe Municipal District. The Social

Development Directorate of Clare County Council comprises of four functional areas of responsibility

as per the schematic hereunder:

The overarching vision for the Social Directorate is:

To enhance the quality of life for the people of County Clare through the provision of appropriate

housing supports to those in need and by enabling and fostering access for all our citizens to

information, learning, arts, cultural and recreational opportunities.

The above vision transfers to functional responsibility in the delivery of Housing, Cultural, Sports and

Recreational Services in the County which are represented in Divisions A and F of the budget 2020.

The Directorate has been and will continue to deliver housing solutions for those in need and 2020

will see a significant increase in activity in Local Authority self-build in line with Rebuilding Ireland

targets. In addition we continue to work closely with the approved housing bodies that are

invaluable in helping achieve Clare County Council housing targets. Present indications suggest

upwards of 200 dwellings will be at various stages of construction during 2020.

The construction of the new County Library commenced early in 2020 with a completion date in

2021. The completed facility will greatly enhance the cultural offering in the County town. In

addition we will continue to support and invest in the recreational facilities in the County to ensure

Clare is recognized as a centre of excellence for sport and recreational facilities.

Cultural Services Provision of Library, Arts and Cultural services in County Clare.

Sports and Recreation Provision of facilities for participation in active recreation, sport and physical activity.

Housing Provider of housing solutions for people who are in need and who are deemed eligible for social housing support.

Sports and Recreation Provision of facilities for participation in active recreation, sport and physical activity.

Housing Provider of housing solutions for people who are in need of housing and who are deemed eligible for social housing support.

Killaloe Municipal District Area administration of functions with particular focus on the physical environment.

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| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Soci

al D

eve

lop

me

nt

De

live

ry P

lan

20

20

Pri

nci

ple

Se

rvic

e:

Ho

usi

ng

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

D

eliv

er s

oci

al h

ou

sin

g ta

rget

s se

t b

y D

HP

LG u

nd

er

bu

ild/a

cqu

isit

ion

/lea

sin

g A

lign

to

nat

ion

al p

olic

y cu

rren

tly

Reb

uild

ing

Irel

and

N

um

be

r o

f u

nit

s d

eliv

ered

R

ebu

ildin

g Ir

elan

d

Ou

ttu

rn v

Tar

get

by

year

en

d

21

0 u

nit

s D

eliv

er L

A h

ou

sin

g co

nst

ruct

ion

pro

gram

me

as

pe

r ta

ble

1 (

see

app

end

ices

)

A

dd

pro

ject

s to

pip

elin

e t

o

mee

t R

ebu

ildin

g Ir

elan

d

targ

ets

L

ease

tar

get

to b

e m

et

is

sub

ject

to

mar

ket

avai

lab

ility

2.

A

lloca

tio

ns

po

licy

and

pro

ced

ure

incl

ud

ing

CB

L C

lare

Co

un

ty C

ou

nci

l 20

17

So

cial

H

ou

sin

g A

lloca

tio

ns

Sch

eme

Nu

mb

er

of

pro

per

ties

al

loca

ted

in 2

02

0

Pro

filin

g o

f al

loca

tio

ns

to

incl

ud

e b

reak

do

wn

by

typ

e

20

0

I

mp

lem

en

t a

tran

spar

ent

pro

ced

ure

fo

r al

loca

tio

ns

R

evie

w 2

01

7 S

oci

al H

ou

sin

g A

lloca

tio

ns

Sch

eme

L

aun

ch C

BL

for

allo

cati

on

of

sele

cted

pro

per

ties

in C

lare

3.

Es

tate

Man

agem

ent

Cla

re C

ou

nty

Co

un

cil A

nti

-So

cial

B

eh

avio

ur

po

licy

Nu

mb

er

of

clo

sed

co

mp

lain

ts

Bre

akd

ow

n o

f co

mp

lain

t st

atu

s

15

0

R

evie

w e

xist

ing

mo

de

l wit

h a

vi

ew t

o im

ple

me

nti

ng

a n

ew

mo

de

fo

r d

eliv

ery

of

est

ate

man

agem

ent

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| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

4.

P

lan

ned

Mai

nte

nan

ce

Alig

ned

to

nat

ion

al p

olic

y cu

rren

tly

Reb

uild

ing

Irel

and

N

um

be

r o

f p

rop

erti

es

bro

ugh

t to

Min

imu

m

Ren

ted

Sta

nd

ard

s in

20

20

Nu

mb

er

of

pro

per

ties

wh

ere

the

stat

uto

ry

wo

rks

are

com

ple

te

- C

om

ple

te s

tatu

tory

an

d

pri

ori

ty w

ork

item

s,

cou

nty

wid

e o

n a

ph

ased

b

asis

, to

co

mp

ly w

ith

th

e H

ou

sin

g R

egu

lati

on

s 2

01

9

(Sta

nd

ard

s fo

r R

ente

d

Ho

use

s)

E

volv

e to

an

Ass

et

Man

agem

ent

Syst

em,

inco

rpo

rati

ng

all l

eve

ls o

f m

ain

ten

ance

plu

s p

rocu

rem

en

t

5.

V

oid

s m

anag

emen

t

Min

imu

m R

ente

d S

tan

dar

d S

I 17

of

20

17

am

end

ed b

y SI

13

7 o

f 2

019

.

Nu

mb

er

of

VO

IDS

retu

rned

to

sto

ck in

20

20

N

um

be

r o

f an

d

tim

e ta

ken

to

re

turn

un

its

to

sto

ck

80

R

evie

w a

ll lo

ng

term

vo

ids,

co

mp

lete

wo

rks

wh

ere

feas

ible

, rem

ove

oth

er

pro

per

ties

fro

m li

st a

nd

d

isp

ose

of

un

suit

able

p

rop

erti

es

R

evie

w c

urr

ent

pra

ctic

es t

o

red

uce

tu

rnar

ou

nd

tim

e o

n

vaca

nt

pro

pe

rtie

s b

y at

leas

t 4

wee

ks d

uri

ng

20

20

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| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

6.

C

limat

e ch

ange

init

iati

ve

Alig

n t

o C

lare

Co

un

ty C

ou

nci

l C

limat

e C

han

ge A

dap

tati

on

St

rate

gy 2

01

9 -

20

24

Clim

ate

Ch

ange

Str

ateg

y

Ener

gy A

ud

it

Co

mp

lete

d

pro

ject

s -

I

den

tify

po

ten

tial

rai

nw

ater

h

arve

stin

g sy

stem

s fo

r A

ctiv

e En

nis

/Kilr

ush

fac

iliti

es

C

om

ple

te E

ne

rgy

Effi

cien

cy

wo

rks

to L

A s

tock

7.

Fa

cilit

y m

anag

emen

t -

Bu

ildin

g co

nd

itio

n s

urv

eys

Pla

nn

ed

mai

nte

nan

ce

sch

edu

le o

f w

ork

s fo

r th

e fa

cilit

ies

- E

xten

d t

he

sto

ck c

on

dit

ion

su

rvey

fo

r p

rem

ise

s in

th

e

Dir

ecto

rate

8.

H

AP

/RA

S in

cl. P

riva

te r

ente

d in

spe

ctio

ns

Min

imu

m R

ente

d S

tan

dar

d S

I 17

of

20

17

am

end

ed b

y SI

13

7 o

f 2

019

. Ta

rget

set

by

DH

PLG

P

rogr

ess

agai

nst

ta

rget

an

d

inco

me

gen

era

ted

84

2

E

nsu

re t

arge

t o

f a

min

imu

m

of

25

pri

vate

ren

ted

p

rop

erti

es a

re in

spec

ted

w

eekl

y

9.

G

ran

ts

Alig

n t

o n

atio

nal

po

licy

on

pri

vate

h

ou

sin

g gr

ant

sch

emes

. Ti

me

and

ou

tpu

t N

um

be

r o

f ap

plic

atio

ns

pro

cess

ed

(w

ith

in

tim

elin

es)

~40

0

A

im t

o c

om

ply

wit

h n

ew

ti

mef

ram

es f

or

gran

ts

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| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

O

bje

ctiv

e:

Stra

tegi

es:

K

PI 2

02

0

Me

asu

rem

en

t

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

10

.

Ren

ts/L

oan

s -

Ren

t co

llect

ion

by

typ

e In

com

e b

y ty

pe

Co

st o

f co

llect

ion

% o

f ac

cou

nts

in

arre

ars

~30

00

R

evie

w a

nd

rat

ion

aliz

e co

llect

ion

are

as a

nd

m

eth

od

s to

gen

erat

e ef

fici

enci

es

R

evie

w a

cco

un

ts in

arr

ears

to

ide

nti

fy m

ort

gage

arr

ears

re

solu

tio

n o

pti

on

s

11

.

IT in

tegr

atio

n

- St

aff/

cust

om

er in

terf

ace

wit

h IT

sys

tem

s Ti

me

take

n f

or

the

intr

od

uct

ion

o

f th

e n

ew

sy

stem

s

- I

mp

lem

en

t p

has

e 2

of

the

Lib

rary

IT in

tegr

atio

n w

ith

C

ou

nci

l

E

mb

ed a

nd

exp

and

Leg

end

sy

stem

fo

r o

nlin

e b

oo

kin

gs

and

pay

men

ts f

or

Act

ive

Enn

is f

acili

ties

12

.

Pro

cure

me

nt

A

lign

to

nat

ion

al P

rocu

rem

en

t p

olic

ies

Val

ue

for

mo

ney

C

om

plia

nce

-

E

nsu

re t

rain

ed p

erso

nn

el t

o

carr

y o

ut

pro

cure

me

nt

acti

viti

es in

co

mp

lian

ce w

ith

Fr

amew

ork

I

ntr

od

uce

a n

ew

wo

rks

Fram

ewo

rk f

or

bu

ildin

g co

ntr

acto

rs

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| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Ho

mel

ess

Se

rvic

es

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

H

om

eles

s A

ctio

n T

eam

R

egio

nal

Ho

mel

ess

Stra

tegy

C

ust

om

er s

erv

ice

N

um

be

r o

f ex

its

fro

m H

om

eles

s Se

rvic

es

Ro

ll o

ut

of

Cla

re

HA

T to

oth

er

Au

tho

riti

es

- E

mb

ed t

he

HA

T te

am a

nd

se

rvic

e d

eliv

ery

mo

de

l

E

stab

lish

Ste

eri

ng

Gro

up

to

o

vers

ee t

he

imp

lem

en

tati

on

o

f th

e H

AT

mo

del

R

epo

rtin

g q

ual

itat

ive

and

q

uan

tita

tive

ou

tco

mes

fo

r se

rvic

e u

sers

to

pro

ve t

he

C

lare

HA

T m

od

el -

im

ple

me

nta

tio

n o

f N

QSF

re

po

rtin

g

C

om

mis

sio

n r

esea

rch

pie

ce

on

dev

elo

pm

enta

l wo

rk

asso

ciat

ed w

ith

Cla

re m

od

el

of

ho

mel

ess

serv

ice

pro

visi

on

2.

Em

erge

ncy

acc

om

mo

dat

ion

R

egio

nal

Ho

mel

ess

Stra

tegy

C

ust

om

er s

erv

ice

N

um

be

r o

f em

erg

ency

ac

com

mo

dat

ion

b

eds

- A

s p

art

of

the

su

ite

of

acco

mm

od

atio

n f

or

ho

me

less

pe

rso

ns

secu

re

add

itio

nal

em

erg

ency

ac

com

mo

dat

ion

in t

he

dir

ect

con

tro

l of

HA

T

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| P

ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Tra

velle

r A

cco

mm

od

atio

n

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

Trav

elle

r A

cco

mm

od

atio

n P

rogr

amm

e

Trav

elle

r A

cco

mm

od

atio

n

Pro

gram

me

20

19

- 2

02

4

Allo

cati

on

s P

erfo

rman

ce v

. ta

rget

s -

I

mp

lem

en

t TA

P o

bje

ctiv

es

E

nd

eav

ou

r to

ree

nga

ge

LTA

CC

Pri

nci

ple

Se

rvic

e:

Ru

ral R

ege

ne

rati

on

1.

R

ura

l Reg

ener

atio

n in

itia

tive

A

lign

to

nat

ion

al p

olic

y o

n r

ura

l re

po

pu

lati

on

-

Secu

rin

g R

RD

F fu

nd

ing

for

pilo

t -

D

eve

lop

a p

ilot

for

RR

DF

app

licat

ion

fo

r th

e d

eliv

ery

of

a su

stai

nab

le r

ura

l re

gen

era

tio

n in

itia

tive

on

C

ou

nci

l lan

ds

in K

ilkee

– O

PT

Ru

ral

2.

R

RD

F –

Lah

inch

pro

ject

R

ura

l Reg

ener

atio

n D

evel

op

men

t Fu

nd

P

rogr

amm

e/co

st

man

agem

ent

Co

nst

ruct

ion

p

erf

orm

ance

v

tim

e an

d c

ost

- O

vers

ee t

he

dra

wd

ow

n o

f th

e R

RD

F gr

ant

for

the

wo

rks

at L

ahin

ch

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ag

e

An

nu

al S

ervi

ce D

eliv

ery

Pla

n 2

02

0

Pri

nci

ple

Se

rvic

e:

Sp

ort

s an

d R

ecr

eat

ion

Ob

ject

ive

: St

rate

gie

s:

KP

I 20

20

M

eas

ure

me

nt

20

20

Cu

rre

nt

Bas

elin

e

20

19

Imp

rove

me

nt

Act

ion

s 2

02

0

1.

Spo

rts

Cap

ital

de

liver

y

Alig

ned

to

Nat

ion

al, R

egio

nal

an

d

Loca

l po

licie

s in

clu

din

g H

ealt

h

Irel

and

an

d L

oca

l Sp

ort

Str

ateg

y

Dra

wd

ow

n o

f fu

nd

ing

Co

nst

ruct

ion

p

erf

orm

ance

v

tim

e an

d c

ost

- C

om

ple

te t

he

dev

elo

pm

ent

of

dre

ssin

g ro

om

s at

Act

ive

Kilr

ush

an

d T

im S

myt

he

par

k

C

om

ple

te t

he

wo

rks

and

d

raw

do

wn

th

e fu

nd

s fr

om

th

e 2

01

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10

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10

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APPENDICES

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APPENDICES

HOUSING CAPITAL PROJECTS

SHIP Capital No Current stage Start Date

Completion Date

Quilty 18 Under Construction Q2 2019 Q3 2020

Roslevan, Ennis 8 Under Construction Q2 2019 Q2 2020

Sixmilebridge 2 Under Construction Q1 2020 Q3 2020

Kilmihil 2 Under Construction Q1 2020 Q3 2020

Shannon PPP 51 Under Construction Q4 2019 Q1 2021

Ashline, Ennis 40 Stage 3 submitted to DHPLG. Stage 2 of Tender Process Issued.

Q2 2020 Q4 2021

Milltown Malbay 27 Part VIII approved. Stage 2 approved by DHPLG.

Q3 2020 Q4 2021

Tulla 25 Part VIII - February 2020. Stage 2 approved by DHPLG.

Q3 2020 Q4 2021

Newmarket on Fergus 18 Part VIII - February 2020. Stage 1 approved by DHPLG.

Q3 2020 Q4 2021

Scarriff 18 Stage 1 approved by DHPLG Design Team Appointed.

Q3 2020 Q4 2021

Roslevan, Tulla Rd. 8 Stage 1 approved by DHPLG Design Team Appointed.

Q3 2020 Q4 2021

Doonbeg Lands 8 Stage 1 approved by DHPLG Q3 2020 Q4 2021

Clarecastle 2 Part VIII approved. Design Team appointed.

Q2 2020 Q1 2021

Ballaghboy TAU 5 Design Stage Q2 2020 Q4 2020

Subtotal

232

CAS - Cahercalla Phase 2 (Cuan an Chlair)

15 CAS Construction March 2019

Q4 2020

Bruachlan, Westbury (CoOperative Housing Ireland)

22 CALF - Property transfer complete, CHI to commence procurement of design team.

Q4 2019 Q3 2021

Gleann Cora, Newmarket on Fergus (CoOperative Housing Ireland)

31 CALF Acquisition application approved works ongoing, expect stage delivery with units delivered in 2020

Q1 2020 Q4 2020

Edenvale (Newgrove Housing Association)

3 CAS – Stage 2 to be submitted to DHPLG Q3 2020 Q2 2021

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Sycamore Drive, Ennis (Cluid)

2

Part V

Q4 2019

Q4 2020

Ballymacaula, Ennis (Cluid) 4 Part V Q4 2019 Q4 2020

Crusheen (Cluid) 4 Part V Q4 2019 Q4 2020

Subtotal 81 AHB delivery

Total 313

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INDICATIVE LIST OF STRATEGIES / PLANS INFLUENCING LOCAL GOVERNMENT ACTIVITIES

NATIONAL/EU

National Policy Framework for Children 2014-2020 (Department of Children and Youth

Affairs)

A Roadmap for Social Inclusion: Ambitions, Goals and Commitments 2019-2025

Brighter Outcomes Better Futures: The national policy framework for children and young

people 2014-2020

Climate Action Plan 2019 to Tackle Climate Disruption (2019)

Children First National Guidelines

National Cyber Security Strategy

National Digital Strategy

Innovation 2020

Digital Single Market

e-Government Strategy

EU ‘Floods’ Directive

EU Strategy on Adaptation to Climate Change

European Flood Awareness System (EFAS)

Flood Risk Management Plans and Maps produced under National CFRAM

Guidelines on the Planning System and Flood Risk Management

Marine Planning Policy Statement

Met Eireann strategic plan 2017-2027

National Adaptation Framework (2018)

National Broadband Plan

National Development Plan

National Flood Forecasting and Warning Service

National Heritage Plan - Heritage Ireland 2030

National Housing Strategy for People with a Disability (NHSPWD)

National Marine Planning Framework

National Planning Framework 2040

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National Positive Ageing Strategy 2013

National Social Enterprise Policy for Ireland 2019-2022

National Traveller and Roma Inclusion Strategy 2017-2021

National Vacant Housing Reuse Strategy

Open Data

Our Public Libraries 2022

Our Public Service 2020 (with particular reference to actions relating to Public

Participation Networks and Local Community Development Committees).

People, Place and Policy – Growing Tourism to 2025 and the associated Tourism Action

Plans

Policy on Property Acquisition and Disposal

Protocols on Transfer and Sharing of Property Assets

Public Sector Energy Efficiency Strategy

Public Service Data

Public Service ICT Strategy

Rebuilding Ireland

Renewable Electricity Policy and Development Framework (REPDF)

River Basin Management Plan for Ireland 2018-2021.

Rural Development Policy 2020

Strategy for the Future Development of National and Regional Greenways

Sustainable, Inclusive and Empowered Communities: A Five-Year Strategy to Support the

Community and Voluntary Sectors in Ireland

The National Language Strategy 2010-2030

The National Oil Spill Contingency Plan

The National Search and Rescue Plan

Water Services Policy Statement 2018-2025

Wind Energy Development Guidelines

Future Jobs Ireland 2019

People Place and Policy Growing Tourism to 2025

Fire Safety in Ireland- Report of the Fire Safety Task Force

Library Development Plan 2016-2021

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Libraries Ireland Strategy – Transforming Irish Public Libraries

MSPI (Museum Standards Programme for Ireland)

A framework for collaboration – an agreement between the Arts Council and the CCMA

2016

The sustainable development goals National Implementation Plan 2020

REGIONAL

Strategic Integrated Framework Plan (SIFP) for the Shannon Estuary

Southern Regional Assembly Operational Programmes

Regional Spatial and Economic Strategy for the Southern Region

Southern Regions Waste Management plan 2015-2021

Limerick-Shannon Metropolitan Area Transport Strategy

The Regional Indicators Report – Monitoring Framework for the Implementation of the

Regional Planning Guidelines

Strategy plans of other regional bodies, e.g. HSE, Garda Síochána

Flood Risk Management Plans and Maps including relevant local plans

(floodinfo.ie/publications/)

Shannon Flood Risk State Agency Coordination Working Group

Mid West Regional Enterprise Plan – 2020

LOCAL

County Clare Local Economic and Community 2016 –

Clare Age Friendly Strategy 2018 - 2022

Local Enterprise Development Plan

Clare County Development Plan 2017-2023

Local Area Plans

Tourism Strategy

Cliffs of Moher Strategy

Local Climate Change Adaptation

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Clare Digital Strategy

Enforcement of Energy Performance of Buildings Directive

Framework for Building Control Authorities – Ensuring effective Building Control

administration, inspections and enforcement

County Clare Children and Young People’s Services Plan 2018 - 2020

Market Surveillance of construction products (S.I. No. 225 of 2013) under Construction

Products Regulation EU No. 305/2011

Clare County Council – Arts Plan 2018-2022

Creative Ireland Activation Plan for Clare 2019

Culture and Creativity Strategy 2018-2022

Decade of Centenaries Programme 2016-2023

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Environment

Key Actions for 2020:

1. Detail and implement objectives set out in Climate Change Adaptation Strategy

2. Meet targets set out in the RMCEI Plan 2020 as submitted to the EPA

3. Co-operate with LAWPRO in achieving standards set in the River Basin Management

Plan 2018-2021 (WFD)

4. Maintain Blue Flag and Green Coast Awards

5. Appoint Consultants for CRAMP in Central Waste Management Facility (CWMF)

6. Implement objectives set out in the Litter Management Plan 2019-2021

7. Organise and lead the 2020 training exercise for the Shannon Estuary Anti-Pollution

Team (SEA-PT)

8. Promote the concept of “Greener Clare” and “Leave no Trace” Environmental

Awareness Programme

9. Implement the Environmental Services Programme – waste, water, wastewater, air

and noise

Environmental KPI’s (based on 2019):

National Oversight and Audit Committee (NOAC) Local Authority Performance Indicators

E1 - No. or % of Households with access to a 3 bin service

E2 - No. of environmental pollution complaints closed

E3 - % of LA area within the 5 levels of litter pollution

E4 - % of schools that have been awarded/ renewed green flag status

EPA: We are also assessed by the EPA on our Environmental Performance Annually

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Annual Service Delivery Plan

Enhancing the quality of life in County Clare through

leadership and partnership

SUSTAINABLE

COMMUNITIES

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