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2012 ANNUAL REPORT

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2012ANNUAL REPORT

Robert P. DanielsChief Executive Officer

Mission“Fostering independence for people with disabilities through employment and training”

Contents

Welcome

CEO Message 2

Our Story 3

Strategic Goals 4

Partners 5

Outcomes 6

Financial 8

Events 10

Our philosophy at PARC is life is good. We believe that when life’s participation is at its’ fullest, including daily challenges, we are able to maximize quality of life. At PARC we are inspired every day by individuals who live that philosophy. We truly believe that when individuals are participating and contributing to their communities, those communities are at their best. At PARC, our mission is magnified by our service to not only people with disabilities and their families, but to our community as well. Our people are passionate, committed to ex-cellence, and immersed in a culture that understands that communities are at their best when they embrace and support all people. The resources available at PARC are directed to both individual and family support and also to assisting our communities to take care of their own. Even the best communities do not always feel qualified to support people with significant disabilities. It is PARC’s role to help fill this void. PARC is dedicated to improving lives and to building community. In this annual report we have covered our strategic plan, goal outcomes, an-nual goals, program statistics, and financial statements. We continue to place value and believe in providing persons with disabilities opportunities to earn wages, make individual informed choices, interact in an environment of human diversity, and create accessibility to a variety of programs and services. Cre-ating opportunities of employment and training for people with disabilities has created refreshing challenges as well as many satisfying moments.Since the beginning over thirty years ago, PARC has witnessed tremendous changes and growth. In 1972, PARC opened its doors to 12 clients, 3 staff members, and worked with an annual budget of $25,000. Today PARC trains and employs close to 500 individuals with disabilities annually and is support-ed by an annual budget of over $8 million. The most significant line item in this budget is the 5.5 million dollars paid in wages and benefits directly to persons with disabilities. PARC’ s success over the years is due largely to partnerships with Davis School District, US Air Force, US Army, US Marine Corps, Institute for Economic Empowerment, Utah State Tax Commission, Utah State Office of Rehabilitation, local businesses, and countless other community supports. PARC has been supported by its newly created Foundation, PARC Community Partnership Foundation. The purpose of this group is to have a major impact upon the employment of people with disabilities by providing additional support to PARC. The remarkable dedication of PARC staff members to the mission has greatly contributed to the growth of PARC, which results in tremendous dividends in social economic outcomes for all of us.A sincere expression of appreciation is extended to all who have had a role in making this a year of notable success. Together, through our established partnerships and networks, we will continue to make the future even more successful than the past in the realization of our mission.

2 PARC

Core Values

Growth

Safety

Alignment

Interdependence

Demonstrated Competence

Trust

Our Story

An IntroductionPioneer Adult Rehabilitation Center (PARC) is a community rehabilitation program admin-istered by Davis School District in Clearfield, Utah. Programs are supported by a combina-tion of local, state, and federal dollars through a fee for service. Private sponsorships are also available on a tuition payment basis. PARC participants are served based on their personal needs and choices. Individual support strategies are developed cooperatively with the individual, his/her guardian, and professional staff. The programs at PARC are specifically designed to help people with disabilities who cannot obtain training and employment without external supports.

Community EmploymentPARC offers a community based program that provides assistance in obtaining and main-taining successful employment through integration within the community. People with disabilities are placed in local jobs. Job coaches support the individual through training and quality control. Once training is completed, the job coach will provide ongoing support as needed to ensure success.

Commercial & Government ContractsPARC has major government contracts thanks to the AbilityOne Program (formerly Javits-Wagner-O’Day Act). AbilityOne provides employment with federal entities for people with disabilities. Currently, PARC provides Hill Air Force Base with custodial work, and sorts excess mechanical parts. PARC employees also clean Tooele Army Depot and Deseret Chemical Depot in Tooele. Other state contracts include Brigham City Regional Center and the State Tax Commission Office. PARC also has a food concession on Hill AFB called Runway Ruby’s and a small commercial labor contract with URS.

Employment of ChoicePARC provides a day training program where people with disabilities are trained and em-ployed on production projects through contracts with local businesses. The highly struc-tured environment is designed to help each client achieve his/her maximum level of self sufficiency.

Pathways to CareersPathways to Careers is an employment program that empowers youth and adults with intellectual and developmental disabilities to achieve a match between their abilities with jobs and careers in their communities. The project employment model utilizes an in-depth Discovery process and experiential learning as a basis for informed choice among com-munity-based, integrated employment options, consistent with each individual’s interests, strengths, resources, concerns and abilities.

PARC 3

STRATEGIC GOAlS& ObjECTIVESEnSuREhIGh quAlITy PERfORMAnCEEnsure high quality Performance in order to support growth in business lines & employment oppor-tunities for people with dis-abilities

Objective 1: Maintain 3 year CARF AccreditationObjective 2: Review & document the Quality Work Environment (QWE) plan outcomesObjective 3: Center new business line pursuits around our strengths & experiences

EnSuRESuSTAInAbIlITyEnsure Sustainability through resource develop-ment & management sys-tems

Objective 1: Increase & maintain revenue streamsObjective 2: Continually balance human resource requirements with available resources Objective 3: Effectively develop the workforceObjective 4: Ensure compliance to regulatory & legal requirements

InCREASEPARTnERShIPSIncrease and Maintain Partnerships that maxi-mize the ability to achieve our mission

Objective 1: Engage in legislative action at the grassroots levelObjective 2: Ensure family & other supports’ involvement as appropriateObjective 3: Market our capacity & capabilityObjective 4: Establish relationships

Outcomes: 1: obtained CARF accreditation, 1st annual conformance report sent to CARF at 1 year mark; 2: second self assessment completed in January 2012; 3: HAFB West Side restaurant contract signed - expanding Runway Ruby’s service in progress, explored laundry services expansion, feasibility study of doggie day care business, Pathways to Careers launched, military kitting researched.

Outcomes: 1: donations from Grainger, LHS, VHS, Darden Restaurants Inc., UW staff, high school ambassador initiative started; 2: Pathways to Careers, re-alignment of staff created upward mobility and flexibility; 3: decrease in accidents company wide, increased training hours; 4: outstanding rating from NISH, several “good practices” noted.

Outcomes: 1: attend annual AbilityOne® Grassroots in Washington D.C. with self-advocate, UACS membership, AbilityOne® Champion - Utah Representative Jason Chaffetz; 2: info session for Pathways to Careers held, host People First monthly meeting and annual Disabilities Awareness Symposium; 3: new branding of events, programs & capabilities, increased social media re-sponse, market analysis by Davis Chamber Leadership Institute, GAP analysis on Runway Ruby’s by WSU; 4: WSU - Community Involvement Center (CIC) partner & VIP.

4 PARC

InCREASESATISfACTIOnIncrease Customer & Stakeholder Satisfac-tion

Objective: Secure specific methods to capture stakeholders’ feedbackObjective: Enhance workforce satisfaction by promoting our Strategic Plan, Quality Work Environment Action Plan, & CARF Quality Improvement PlanObjective: Promote an inclusive environmentObjective: Promote wellness initiatives among PARC’s staff, employees & clients

ExPAnDEMPlOyMEnT OPPORTunITIESExpand Employment Opportunities for peo-ple with disabilities while providing informed choices

Objective: Identify, evaluate and secure viable employment opportunitiesObjective: Strategically increase opportunities for mission growthObjective: Expand employment choices and support individuals in their career opportunities

Entrepreneurial SpiritPARC was nominated for and received the “Entrepreneurial Spirit Award” in January at the annual Davis Chamber of Commerce Business Awards Banquet. The team at PARC was recognized for their innovative and determined efforts to provide employ-ment opportunities to people with disabilities throughout the community.

Outcomes: 1: feedback from social media, GAP analysis, ERS steering committee; 2: PARC strategic plan revised, 2nd QWE self assessment, “Trust” added as core value; 3: TTY set up, assistive technology improvements from WSU; 4: wellness program developed and implemented.

Outcomes: 1: West Side restaurant under contract - move Runway Ruby’s, Community Employment Charting; 2: growth in Salt Lake market with 3 staff and permanent office, IEE grant for Pathways to Careers; 3: expanded staff, client wage increase over past years, higher service hours in Employment of Choice and Community Employment.

PARC 5

PARTnERS

“ “Partners

DonorsBell Photography, Boe-ing, Boston’s, Chick-fil-a, Golden Corral Restau-rant, Group Benefit Ser-vices, Gold Star Awards, Grainger, Interstate Bar-ricades, Kentucky Fried Chicken, Layton Hills Mall, Lifetime Products, Olive Garden, Philadel-phia Sub Shop, River Print, Smith’s Grocery, Taco Time

Wasatch ContainerA team of 78 PARC employees in Employment of Choice com-pleted 78,000 air bag cartons in just over a year. We saved over 1,000 labor hours.

Employment

Partners

WSuCommunity Involvement Center“You guys are wonderful.....”

franklin-Mill“You (PARC) are a major part of our business model.”

ATK, Arby’s , Arctic Circle, Assante, Boondocks, Bill Rice Communications, Bountiful Recreation, Brigham City Custodial, CSM Packaging, Burch Creek Medi-cal, Burger King, Burger Stop, Chancellor Gardens, Chilli’s, Chick-fil-a, Childcare Express, Copper Ridge Health Center, Costco, Dairy Queen, Danville Ser-vices, Davis Animal Shelter, Davis School District, Denny’s, Diane’s Sewing Services, Dr. Packer Dental, Deseret Mutual, Dish Network, Dollar Tree, Einstein’s, Faball, Fed Ex, Focus Services, Gold’s Gym, Gor-don’s Copy Print, Hampton Inn, Hines Onion Plan-tation, HMS Host, Home Depot, Honks, Honeywell Industries, Hughes Construction, IES, IRS, Iceberg, Iggy’s, JoAnn Fabrics, Job Options, John Paris Fur-niture, KFC, LG Warehousing, Ladawn Apartments, Lagoon, Lamwoods, Levy Home Entertainment, Lit-tle Ceasars, Lofthouse, Lowe’s, Maverick, McDon-ald’s, Megaplex 20, Miss Wendy’s Daycare, Movies 10 Theatre, Nancy House Cleaners, Nutty Guys, Orbit Sprinklers, Orchard Bowl, PARC HAFB, Tax Commis-sion Bldg. Petco, Polished Image Car Care, Premier Staffing, Premier Corporation, Quality Vinyl Fencing, Quantel Resources, Rocon Masonry, Runway Ru-by’s, Salt Lake County Library, Sam’s Club, Savan-nah Distributing, Sears, ShopKo, Smith’s Market Place, Standard Examiner, Staples, Stratus an ATK Company, Taco Bell, Taco Time, Target, Trinity Steel, Washington Terrace Health, Thatcher Brook Rehabil-itation, TASCO Williamson, Teleperformance, Tooele Army Depot, Toodles, Towne Place Suites, Toys R Us, Universal Computer, University of Utah, Valley Ser-vices, Wal-Mart, Warrens, Wasatch Transportation, Welcome Home, Wendy’s, West Jordan Care Center, West Tech Tile, Western Wats, WinCo, Winegars, Wingfoot, Wings Services, 801 Appliance, 7-11

WE COulD nOT fulfIll OuR MISSIOn WIThOuT OuR PARTnERS

Report printed by: RiverPrint 1152 W. Riverdale Rd.Riverdale UT 84405 801.621.7127 riverprintingcompany.com

117

Grainger’s commitment to service goes beyond helping businesses maintain their facilities and into the work that keeps communities viable.

6 PARC

53 480 $5.5m

Agency Sponsorship

PARC employees with disabilities have earned over an estimated $5.5 million in wages and benefits this last year. Individuals with disabilities served

by PARC in one of the four dif-ferent programs; Employment of Choice, Commercial & Gov-ernment Contracts, Community Employment, and Pathways to Careers.

Competitive employment clo-sures accomplished by Commu-nity Employment

0 50 100 150 200 250

Division of Rehabilitation Services

Division of Services for People with Disabilities

PARC

Other

Disability Demographics

0 50 100 150

Chronically Ill

Developmentally Disabled

Learning Disabled

Multiple Disabilities

Physically Disabled

Traumatic Brain Injury

Other DisabilitiesWithout Disability

SERVICE OuTCOMESThere have been some staff changes in 2012 for the Communtiy Employment program at PARC. The program had a change in command with Ken Naegle leaving to serve as the Associate Executive Director. Filling his position as the Manager is Dianna Larsen. Dianna has added Nicole Tatom to her team as the new Program Coordinator working in the Salt Lake City office. During the year, Community Employment served over 300 individuals with disabilties, helping them find and maintain meaningful employment. PARC Job Coaches worked hard to find employment for 60 new individuals. Amazingly, 53 individuals be-came competitively employed or placed - meaning they no longer required any of PARC’s employment services. The new team in Community Employment has set high goals for next year in continuing to fulfill the PARC’s mission and en-abling people with disabilites to contribute to their communities.

Service Sponsors

PARC 7

fInAnCIAlSTATEMEnT

Sales & Contracts

Sales & Contracts

Total Revenue

REVEnuESREVENUE SOURCE 2008 2009 2010 2011 2012Sales & Contracts $7,312,368 $7,679,912 $7,642,921 $8,663,520 $6,669,924 Social Services 548,341 429,828 492,229 542,705 498,410Vocational Rehab Services 93,423 235,473 263,081 315,951 345,699Welfare to Work 0 0 0 0 0Donations 148,407 133,220 132,026 136,827 7,500Tuitions 27,825 29,176 35,842 47,928 46,253Federal Grants 0 8,121 0 0 0Interest & Other Local Revenue 97,287 38,200 14,750 13,010 16,598TOTAL REVENUE $8,227,651 $8,553,930 $8,580,849 $9,719,941 $7,584,384

2011

201020092008 2012

Sales & Contracts 88%Social Programs 11.1%Donations .1%Tuitions .6%Interest & Other Local .2%

HAFB

Army Kitting

Brigham City

Tooele - US Army

HAFB Parts Sorting

Runway Ruby’s

State Tax Commission

DISA

Other

51.59%

6.97%

1.62%

8.03%

9.05%

1.87%

1.84%

5.78%

13.25%

hAfb

Part Sorting

DISA

Tooele

brigham City

Runway Ruby’s

hAfb

Kitting

State Tax Commission

Other

8 PARC

ExPEnSESEXPENSES 2008 2009 2010 2011 2012Salaries $4,090,852 $4,612,128 $4,673,270 $4,255,118 $3,632,146 Fringe Benefits 1,635,124 1,791,405 1,870,647 1,764,833 1,511,969 Workmans Compensation 123,907 128,605 61,233 27,764 31,356 Salaries 48.49%Prof/Purchase Services 476,794 423,524 503,753 476,691 439,960 Fringe Benefits 20.19%Transportation 31,816 34,591 40,710 40,483 39,329 Workmans Compensation 0.42%Supplies & Materials 929,631 1,156,998 1,290,626 2,052,073 1,448,432 Prof/Purch Services 5.87%Equipment/Depreciation 162,829 188,849 187,337 203,738 182,019 Transportation 0.53%Indirect Costs $271,100 $281,205 $266,145 $255,752 $205,318 Supplies & Materials 19.34%TOTAL EXPENSES $7,722,053 $8,617,305 $8,893,721 $9,076,452 $7,490,529 Equipment/Depreciation 2.43%

2008 2009 2010 2011 2012Excess (Deficit) of Revenues over (under) Expenditures $505,598 $(63,675) $(312,872) $643,489 $609,623

Interfund Transfer Out-Land (700,000) (480,000)

Foundation Seed Money 348,213 (348,213)

Retained Earning July 1 6,020,998 6,526,596 5,763,221 5,318,562 5,613,838

Retained Earning June 30 6,526,596 5,763,221 5,318,562 5,613,838 6,223,461

2011

2012

2010

2009

2008

PARC 9

The finish line featuring the 1st place winner, Horizon Credit Union (Left) and best of theme “MISSION: POSSIBLE” finalists (from left to right, ATK, Stroops.

Title goes here

On September 12, 2012, at 10 am lo-cal businesses and schools filled the southeast parking lot at the Layton Hills Mall for the 4th annual PARC Pallet Grand Prix. Teams have taken ordinary wooden pallets and transformed them into extraordinary race cars to race in PARC’s annual Pallet Grand Prix. We are racing to bring awareness of the capabilities of the untapped labor pool of people with disabilities. This year eight companies and schools have entered teams which include: the IRS Ogden Campus, ATK Aerospace Structures, Brady Industries of Utah, Hark’n Technologies/Stroops, Horizon Credit Union, West Point Junior High and Clearfield High School. With just a few rules, including no engines and breaks optional, each entrant was as-signed a “pit crew” composed of work-ers with disabilities to cheer their race team on. The race team suppliesthe power (2 people to push) and PARC supplies the daring riders that

will showcase the theme of“Mission Possible.”This free event always draws a large crowd and is widely covered

by local media. This year Lt. Governor Greg Bell (above) was able to see the event first hand. He commended PARC for the work it does in helping place indi-viduals with challenges into jobs. Da-vis County Commissioner Louenda Downs, also a spectator at the event, said the race is becoming more fun as more area schools become involved. This year, both West Point Junior High and Clearfield High schools spon-sored a car. For more information on how your company can get involved please contact PARC.

Olive Garden GrantIn April 2012, Olive Garden in Layton, part of the Darden Restaurants, Inc., presented a $1000 grant to the PARC Community Partner Foundation. The Restaurant Community Grant Program is a local grants program intended to help support nonprofit organizations in the hun-dreds of communities Darden and its restau-rant brands serve. The donation will enable PARC’s Community Partnership Foundation to award a scholarship or two to high school individuals with disabilities.“Each grant is not just a check – it is an op-portunity to make an impact,” said Drew Mad-sen, president and chief operating officer of Darden Restaurants, Inc. “Our service phi-losophy extends far beyond the walls of our restaurants. These grants bring that philoso-phy to life by helping to develop a better fu-ture for those we serve, one community at a time.”

10 PARC

2012 reached new heights in the awareness of the PARC Future Solution Scholarship pro-gram. We had an incredible response to the invitation with over 30 applications. Since the inception of the scholarship, the Foundation has granted 30 students with disabilities a chance at a better future.

2012 High School Ambassador Program raised almost $15,000 to help fellow students with disabilities with their future.

John Pitt, Board President and Economic Development Executive at LSI, stated, “The Foundation is tremendously grateful to the stu-dents at Layton and Viewmont High Schools. Their generosity shows their desire to partner with the community to make sure all students have the opportunity to achieve their full poten-tial. We are pleased to be partners with them. We’re hoping that their example will ignite a similar sense of community with all the schools in the district.”

At the PARC Pallet

Grand Prix race this year, local food vendors willingly volunteered their time and products in support of PARC’s mission. These vendors included

companies like; Boston’s, Chik-fil-a, Golden Corral, Kentucky Fried Chicken, Olive Garden, Philadelphia Sub Shop, Smith’s Grocery and Taco Time. The Chik-fil-a cow mascot even ran the race track wearing a cape, receiving a huge roar from the on looking crowd. It’s companies like these that make our mission: POSSIBLE!

Title goes here

Vendor ReceptionIn January, PARC held a reception for all parties responsible for helping build the military kits. Vendors from all over the United States made it a point visit PARC. It was a successful opportunity for all that attended to meet and interact with vendors, PARC staff, and others who play a vital role in sup-porting our nation’s freedom through these kitting projects. These vendors pride themselves in high quality products that meet the military’s high stan-dards and specialized equipment requests. The team at PARC was able to successfully deliver upon each request, tight deadlines and specific require-ments each and every time. This partnership with the military has resulted in over $500,000 revenue source for PARC.

PARC 11

485 PARC CircleClearfield, UT 84015

(801) 485-0950

for more information about PARCwww.PARC-UT.org

www.facebook.com/PARC.UT