Annual Report 2013-2014

Message from the President and Executive Director Mary Choi, Board President

Younglee Ha, Executive Director In 2013-2014, the KCWA saw a reduction in the number of Korean newcomers to Ontario. This is partially attributable to the changes in Canada’s immigration policy, including placing a greater focus on Canada’s labour market needs and requiring a higher English language score for immigration applicants. Furthermore, the Western provinces’ active utilization of the Provincial Nominee Program and highlighting of their employment opportunities to attract newcomers has attracted new Korean immigrants away from Ontario. The changes in the refugee determination process also resulted in the denial of the applications of many North Korean refugee claimants, further reducing the number of Korean immigrants to Ontario.

Despite the reduction in the number of newcomers and the continued impact of cut-backs in the non-profit sector, under the committed leadership of the Board and the hard work of dedicated staff, the KCWA not only far exceeded the contracted number of service deliveries, but also touched the lives of 7,788 service users and had 33,147 service contacts in the areas of settlement, labour market support, violence against women and children, family issues, and social services. Our Bathurst-Finch Hub team, in particular, made a major contribution in increasing access to services for residents in North Toronto and further afield.

Our achievements would not have been possible without the partnerships and collaborations with many community organizations, both non-profit and for-profit. Partnerships and collaborations are keys to dealing with the challenge of doing more with less, to providing quality services, and to reach out to the under-served members of our community. This is the experience that we aimed to transmit throughout the successfully implemented “Towards a Common Goal” partnership project, funded by the Ministry of Citizenship and Immigration. In addition to increasing the capacity of Korean Canadian non-profit organizations, our goal was for the participating organizations to recognize the added value in partnering and collaborating. The momentum of the project culminated in the Korean Canadian non-profit organizations getting together and collectively working out the community’s priorities, so as to be able to work together to address the challenges facing the community.

The KCWA will continue to tackle all challenges and adapt itself to its changing environment to make a difference in the lives of individuals, families, and communities. With your continuing care and support, Board and staff will continue to nurture the growth of the organization by reviewing its mandate and strategies to ensure efficient and effective operations.

The 2014 Arirang Gala, attended by 450 guests, saw increased attendance from second-generation Korean Canadians. This trend bodes well for the KCWA’s tomorrow. The Fundraising Committee is already busy preparing for the special 30th anniversary gala which will be held on February 28, 2015. We look forward to seeing you all at the 2015 gala.

KCWA Family and Social Services

Downtown Office 27 Madison Ave. Tor. ON M5R 2S2 BF HUB North York Office 540 Finch Ave. W. Tor. ON M2R 1N7 416-340-1234 kcwa@kcwa.net www.kcwa.net

Contents

2-3 Mission and Core Values Annual Statistics ....................................................

4 Settlement Services ....................................................

5 Supporting Employment Services ....................................................

6 Family and Social Services ....................................................

7 PALS Project ....................................................

8 PGP Project Collaboration and Partnership ....................................................

9 Financial Highlight Fundraising ....................................................

10 Board and Staff Donors and Sponsors ....................................................

“I deserve to be loved and be safe.” “I am a struggling single mom and I am not alone.”

“Had I not visited the KCWA, I might have returned to my homeland.”

Mission

Core Values

KCWA Family and Social Services is a non-profit organization established

in 1985 by a group of women who were concerned with women and

family issue. KCWA’s mission is “Building the Korean-Canadian commu-

nity, one person at a time.”

To do this, we aspire to empower all members of the community to live free

from violence, poverty and inequity to provide culturally sensitive and linguistically appropriate services

and programs to enhance the well being of immigrant families and promote their

efforts to realize their potential. KCWA Family and Social Services serves Women, Men, Senior and Youth regardless of gender, age and ethnicity.

2

Inclusiveness—We value individuals as

they are and seek to create an inclusive

environment for all.

Excellence—We strive to provide high

quality services that effectively meet the

needs of our clients.

Integrity—we are committed to trans-

parency, accountability, honesty and

professionalism in our actions.

Respect—We promote the dignity of all

persons, recognizing the inherent worth

of each individual.

Collaboration—We encourage team-

work and partnership, both within the

KCWA and beyond.

3

Annual Statistics NUMBER OF CLIENTS

Settlement 2,385

Employment 347

Family and Social 350

Program 4,471

Project 235

Total 7,788

SERVICE REGION

Toronto 74.19%

York 17.95%

Peel 2.52%

Out of GTA 3.97%

Other Provinces/Unknown

1.37%

Total 100.00%

AGE GROUP

0-14 4.99%

15-24 9.03%

25-44 33.41%

45-64 36.11%

Over 65 11.44%

Unknown 5.02%

Total 100.00%

VOLUNTEERS

No. of Volunteers 300

Hours Contributed by Volunteers

4,171

DONORS

Donors 335

Amount of Donations $98,753

GENDER GROUP

Female 60.26%

Male 39.74%

Total 100.00%

SERVICE CONTACTS

Settlement 20,402

Employment 1,943

Family and Social 8,438

Project 2,364

Total 33,147

0 5000 10000 15000 20000 25000

PROJECT

FAMILY & SOCIAL

EMPLOYMENT

SETTLEMENT

2364

8438

1943

20402

SERVICE CONTACT

0 10 20 30 40 50 60 70 80

74.19% Toronto

17.95% York

2.52% Peel

3.97% Out of GTA

1.37% Other Provinces/Unknown

SERVICE REGION

Settlement Services

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As the settlement service statistics indicate, in com-parison to the previous year, the settlement team had actively implemented various programs to meet the broad needs of the community.

The KCWA continued to work and cooperate with mainstream service providers to prevent immigrants from falling through the cracks. As a result of the KCWA’s efforts, program participants increased by 28% compared to last year. This increase suggests the importance of KCWA’s role in transmitting accurate and timely information. The Bathurst-Finch Hub has played an important role in increasing access to services for Korean immigrants residing in North York, Thornhill, Richmond Hill, and other areas.

The following feedback shows a high level of client satisfaction: “I became confident in preparing for life in Canada because I received a variety of information.” “I am proud of KCWA for they provided me with ex-cellent services with kindness, and sincerity.” “The KCWA is an anchor for immigrants.” The citizenship, permanent residency, and immigra-tion services accounted for 36% of all services pro-vided. Despite the fact that the government of Canada has strengthened programs in the field of citizenship, permanent residency, and immigration, the needs of Korean immigrants in these areas have steadily increased.

Also, a significant number of seniors accessed social services. This is a positive finding as it suggests that seniors are not isolated and that they are involved in their communities and actively accessing available services and programs.

As in the previous year, the range of service users was diverse. Service users were from the GTA, York Region, Peel, Durham, Halton Region, and even came from as far away as Waterloo, London, King-ston, and Ottawa. Services via phone or e-mail were also required by service users outside of Ontario, who were residing in other provinces such as Man-itoba, Quebec, New Brunswick, Prince Edward Island, and British Columbia. Internationally, service users from South Korea, Singapore, the United States, and Mexico also accessed the KCWA’s services. This shows the extent of KCWA’s role in providing settlement services to ethnic Korean immigrants. The KCWA strives to promote a successful integration of individuals, so that they can realize their full potential and become a genuine member of Canadi-an society. To achieve this goal, the KCWA will continue to lay the steppingstones for immigrants’ successful integration into Canadian society.

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Supporting Employment Services From 2013 to 2014, the KCWA utilized the networks that it had developed over the years by connecting newcomers to those who have already established themselves in Canada through employment services and programs.

The Career Networking Club, which was resumed in February 2013, continued to invite professionals with diverse backgrounds to share their knowledge and experiences with newcomers who are looking for jobs and in need of labour market information and net-working opportunities. During the 2013-2014 fiscal year, 16 guest speakers were invited to come and contribute their time and expertise to build up the community. It is not uncommon to hear many club members attribute their success in employment to the networks that they built at the Career Networking Club. One successful employment story is that of Ms. N, who landed a job in her professional field with the K Auto Company. She reminded other members of the club of the importance of networking by sharing the critical role that it played in the journey to her career success.

The KCWA also introduced various skill training programs sponsored by the Canadian government. These assisted Korean immigrants to obtain employment in a field related to the training that they had completed. The KCWA also provided essential information on job searches, through employment seminars covering a broad range of topics.

The KCWA strove to provide in-depth knowledge on various employment related topics by inviting professionals to give presentations at its monthly employment seminars. Towards the end, the KCWA worked in partnership with 27 guest speakers between 2013 and 2014.

With regard to skill training programs, the KCWA assisted Korean immigrant women through the application process for the Horticultural Technician Pre-apprenticeship program. This program helped eight Korean immigrants to obtain employment last year; and this year, it secured jobs for six Korean Immigrant women in this field after they had successfully completed the program. The KCWA also prepared an information session in partnership with the local school bus company. Through this information session, the KCWA was able to increase the number of Korean drivers within that company by 53%.

Through one-on-one consultations, the KCWA has increased employment opportunities for many Korean immigrants. One in particular is Ms. K, who obtained employment with the renowned General Hospital. Ms. K was a new immigrant who followed all of the advice that she was given by the KCWA. She applied the knowledge that she obtained from the KCWA to her job search. She has testified that this led to her success in securing employment in her chosen field.

The KCWA will continue to work towards to provide practical help to Korean immigrants through creative and innovative employment programs and services. So that there would be more great outcomes like Ms. K.

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Family and Social Services

The KCWA provides two broad categories of family-related counselling services. The first category is aimed at preventing and intervening in domestic vio-lence. Through individual and group counselling ser-vices, the KCWA educates clients to increase their knowledge and awareness of domestic violence. With regard to intervention, the KCWA provides crisis counselling services and Transitional and Housing Support services. The second category of counsel ling services is aimed at addressing general familial con-flicts that may arise within the family context, includ-ing those involving parenting and relationships. In ad-dition, through regularly offered couples and group counselling sessions, we focus on improving the com-munication skills of the participants, so that they can effectively express their thoughts and emotions while becoming proactive listeners.

In the fiscal year 2013-2014, the demand for counsel-ling services for family issues rose by 36%. In particu-lar, the demand for couple and family counseling ser-vices has gradually increased, and more male clients are voluntarily attending counseling sessions. Such trends can be interpreted as an increased awareness and acceptance of counseling as a way of resolving family issues. Furthermore, there has also been a steady increase in the public’s awareness of the coun-seling services provided by the KCWA.

Also, the number of referrals from the Children’s Aid Society of Toronto (CAS Toronto) has increased. This increase is partially attributed to a sharp increase in the number of child abuse cases involving North Ko-rean refugee claimants residing in Toronto. As such, the CAS Toronto sought out the assistance of the KCWA to work together to support clients. For those children who had been referred through the CAS To-ronto, the KCWA provided linguistically appropriate Trauma Informed Art Therapy for children, to assist them to overcome their experience of witnessing do-mestic violence. To further improve collaboration be-

tween the KCWA and the CAS Toronto, the KCWA conducted an information session for the CAS Toron-to intake workers, to increase their access to the KCWA’s various services for abused women and their children. This effort further increased mother-child group sessions to support the children to better cope with their changed home environment, such as that resulting from the divorce and/or separation of their parents. Through these services, we saw the children becoming more assertive in expressing their feelings and performing better at school.

Lastly, through the Transitional and Housing Support services that are aimed at assisting clients who have made the decision to leave their abusive relationships and transition into an independent and safe life, 80% of the applicants who had applied to the Special Pri-ority Housing Program were granted affordable gov-ernment subsidized housing and thus given the op-portunity to rebuild their lives in a stable and safe en-vironment. Ms. J, who had received housing through the Special Priority Housing Program, stated that she and her children can finally sleep at night without fear or nightmares. When Ms. J saw how delighted her children were about having their own room, she felt a deeper sense of gratitude towards the services that are available for survivors of violence. Going forward, the KCWA will continuously strive to provide professional and meaningful services not only to victims and perpetrators of domestic violence, but also to individuals and families who are facing diffi-culties within the family context. Through the provi-sion of these diverse services, the KCWA aims to pro-actively contribute towards the development of hap-pier families and an overall healthier Korean-Canadian community.

3278

1225

466

2984

408

883

89

9333

3256

1672

350

1950

374

781

55

8438

0 2000 4000 6000 8000 10000

NUMBER OF COUNSELLING FOR DOMESTIC …

NUMBER OF COUNSELLING FOR GENERAL FAMILY …

PREVENTIVE PROGRAMS

INTERPRETATION/TRANSLATION

LEGAL INFORMATION

HEALTH/EDUCATION/HOUSING

IMMIGRATION

TOTAL SERVICE CONTACTS

Family and Social Services

2013 - 2014 2012 - 2013

7 7

PALS - Preventing Abuse of Loving Seniors

The PALS project is funded by Human Resources and

Skills Development Canada (HRSDC), and is run

through the partnership of three organizations: the

KCWA Family and Social Services (KCWA), the

Vietnamese Women’s Association of Toronto

(VWAT), and the Hong Fook Mental Health

Association. The goal of the project is to help the

Vietnamese, Cambodian, Mandarin, Cantonese

and Korean speaking seniors to lead a healthy and

vibrant lives by exercising their rights. As well, the

PALS Project focuses on forming networks of safety

and support through a “Seniors-Helping-Seniors

Program” in five ethnic communities.

During the 2013-2014 fiscal year, the PALS Project has actively implemented the planned activities and a total of

31 peer leaders emerged from the two different levels of training sessions. Each training level consisted of five

sessions and the participants had to attend a total of ten

sessions in order to graduate and become PALS peer

leaders. The peer leaders conducted a total of six small

and big workshops and shared with their peers about the

types of elder abuse, as well as the importance of

preventing the abuse of elderly people. Furthermore,

they actively delivered the message of the PALS Project

through various events in the Korean community, such as

the Korean Harvest Festival and the OKBA Trade Show.

As well, the peer leaders had a monthly meeting to

equip themselves with information on services that are

available for seniors in Canada. Professional speakers

were invited to the monthly meeting. The information

shared at these meetings includes information on

long-term care centres, funeral procedures, drafting

wills, accident insurance and benefits, and Canadian

tax system.

The peer leaders of the project and the participants

at the outreach workshops became more confident

to deal with their physical, emotional, and financial

challenges. Prior to joining the PALS project, the

participants used to feel shame and guilty about

sharing their personal problems. However, they

learned that elder abuse is a crime in Canada and

leading a life without abuse is their rights.

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AGTA Home Care & Medical Supplies All TV Arirang Korea TV Assaulted Women's Helpline AVANTIS Real Estate Company Bagg Technology Resources Bayview Mall Library Bell Media Bickford Centre (ESL) BMO Canada Dongpo News Canada Revenue Agency Canada Woman Power Canadian Forces Canadian Korean Times Weekly Care4Nurses Catholic Children's Aid Society Centennial Library Central Library (Richmond Hill) Centerpoint LINC Century 21 New Concept Ltd. Children's Aid Society Christian World Consulate General of The Republic of Korea Cummer LINC Don Mills Library Don Mills LINC Eglinton LINC & ESL Emart Enterprise Toronto Fairview Mall Library FanCrank Inc. Finch LINC Galleria Supermarket Give & Go Good Shepherd Ministries Great Connection Hair Art Makeup Hamilton Bethel Church HealthforceOntario H-Mart Hong Fook Mental Health Association Humber College Immigrant Women's Health Centre INKAS Security Korean Exchange Bank of Canada Korean Canadian Scholarship Foundation Kenton Learning Centre LINC Korean Inter-Agency Network Korean Apostolic Church

Korea Daily Toronto Korea Education Centre Korea Tourism Association Korean Canadian Cultural Association Korean Canadian Lawyers' Association Korean Canadian Medical Association Korean (Toronto) Credit Union Ltd. Korean Real Estate Post Korean Senior Citizen's Association Kyunghyang Media Group Light Church Living Plus LPR Global M2M Mart Micro Skills Ministry of Communi-ty and Social Services North York Central Library Ontario Korean Businessmen's Association Ontario College of Trade Palmerstone Library Paragon Security Park & Jung LLP Barristers P.A.T. Public Works and Government Services Canada RBC Insurance RCMP Rexdale LINC Richview Library Rogers Sacred Heart of Jesus Parish Scotia Bank Seneca College Settlement Worker in School Shalom Presbyterian Church Shinhan Bank Sincere Trading of K.B.A. Co-Operative Ltd. St. Michael's Hospital Stock Transportation SUCCESS TD Canada Trust The Canada Economic Weekly The Career Foundation Centre The Education Post The Kidney Foundation Canada The Korean Times Daily

The Kyocharo The Garden Korean Church The Sisa Hankyoreh News Thornhill Community Library Tim Hortons Toronto Catholic District School Board Toronto District School Board Toronto Employment and Social Services Toronto Police Toronto Korean Presbyterian Church Toronto Public Health Toronto Public Library Toronto Reference Library UNISON Health Community Services United Way Toronto Upland LINC Vaughan Community Church Volunteer Toronto Victim Services Vietnam Women's Association in Toronto Welcome Centre (Markham South) Welcome Centre (Richmond Hill) WES Willowdale LINC Woman News YES YMCA Newcomer Information Centre Yonge & Eglinton Employment and Social Services Yorkdale Adult Learning Centre Young Nak Korean Presbyterian Church YWCA Toronto

“Towards a Common Goal” Partnership Project

Collaboration & Partnerships

“Towards a Common Goal (TCG)” is a two-year partner-ship project that ran from February 2012 to March 2014. TCG was developed and led by a group of partners: KCWA Family and Social Services (Lead Agency), the Korean Ca-nadian Scholarship Foundation (KCSF), and the Korean Canadian Cultural Association of GTA (KCCA).

The goals of the project included enhancing the

operational infrastructure of the Korean community’s

not-for-profit sector, increasing collaboration between

the participating organizations, and enhancing each

organization’s awareness of their strengths, weaknesses,

and needs. Throughout the project, 2,436 non-profit

resources and 418 Executive Director and Board manuals

were distributed. In addition, 430 training participants

and 19 support recipients participated in the project.

Overall, the project resulted in enhanced awareness,

knowledge, and changes in behaviour for participant

organizations. Specifically, organizations developed a

greater understanding of why partnerships are important

for the sustainability of the non-profit sector. As a

result of the project, organizations felt more confident

and motivated in seeking out partnerships in the future.

For many of the participating groups, the project

represented their first experience in a formal, structured

setting to learn about the various aspects of non-profit

operations and governance. Based on the evaluations,

the participants felt that the project was an invaluable

opportunity for organizations to collaborate in a

facilitated and safe space. The project gave participants

the chance to learn more about the partnering

organizations, articulate shared strengths and challenges,

as well as explore additional possibilities for collaborating

and positively impacting the Korean-Canadian

community. The project also allowed “first-generation”

and “second generation” organizations and community

members to collaborate. Finally, the project culminated

in two community priority-setting sessions in January and

February 2014. The two sessions, along with other

project activities, resulted in an important and positive

outcome for the project. The participants were able to

build a sense of community as well as develop a stronger

desire to address community issues collectively. The pro-

ject was funded by the Ontario Ministry of Citizenship

and Immigration.

9

Financial Highlight

Date : March 8, 2014 5:30PM

Location: Le Parc Dining and Banquet (8432 Leslie St. Thornhill, ON)

Total Gross Revenue: $ 92,555.37

2014 Arirang Gala

2013-2014 Board and Staff

In-Kind Donors

Bayview Orthodontics, Central Pharmacy, Eunyoung Baek, EXOD Int’l Inc. (Missha Cosmetics), Galleria Supermarket, I-Nail, LanCome, OKBA, Myoung Ju Jung, Printland, Phanjee Pharmacy, Seoul Eu Ryoo, Tim Hortons, Korea Tourism Organization, Younglee Ha and Anonymous.

10

Donors

Ae Lee Hwang, Aeyoung Park, Aekyoung Sim, Alvin Byun, Andrew Lee, Ann Kim, Anna Shim, Anne Watson, Anne Lee, Annie Song, Aram Collier, Bokju Lee, Bok Sill Shin, Bongsil Park, Broken Bread Church, Byulna Ryoo, Byungchun Oh, Byungwook Choi, Byungyang Kim, Calvary House Co., CanadaHelps.Org, Cathe-rine Choe, Chang Cho, Century 21 New Concept Ltd., Chengchin Tsai, Chung Ryul Yi, Chungsook Koh, Clara Cho, Daehong Youk, Daniel Chang, Daniella Paik, Danis Kim, Don Kim, Donq Shinn, Dongjun Kim, Dooja Lee, Dr. Schofield Memorial Committee, Edwin Lee, Erica Kim, Eroll Allison, Ester Park, Euisook Yoon, Eun Hee Kim, Eunhwa Na, Eunjung Choi, Eunjoo Kim, Eun Sun Park, Eunsoon Choi, Eunyoung Baek, Frank Min, Francis Kim & Company CA, Gail Lee, Geunlea Kim, Gilad Cohen, Grace Lee, Gregory Um, Guyeob Kim, Haeok Chong, Hakboon Yang, Han Kim, Hannah Park, Heajung Kim, Heeja Kim, Hee Jeong Kim, Hee Soon Yu, Helen Kim, Hichul Ko, Hoon Yup Song, Hye Young Jun, Hyeseung Jang, Hyesung Lee, Hyun Ju Cho, Hyun Soon Cho, Hyunjai Kim, Hyunjin Cho, Ian Choi, Inha Jang, Inhee Kim, inseon Oh, Ja Sun Ku, Jacob Shin, Jacqueline An, Jaemyoung Chung, Jaewon Lee, Jae Y Chong, Jane Kim, Janghun Kong, Jean Gin-gerich, Jeeyin Kehm, Jennifer Chun, Jenny Lee, Jeongae Seok, Jessica Min, Jhinshil Lee, Jeong Hee Park, Jin Choi, Joanne Choi, John Park, Jongseok Kim, Jong Suk Kim (KCCA), Jun Yong Suh, Junghun Choi, Juoak Kim, Justin Kim, Kayoung Park, Kang Lee, Katharine Lane, Keetae Jang, KCLA, KCMA, KCWA Advisory Comm., Ken Ng, Ken Kirupa, Kenny Yang, Ki Sook Kim, Ki Sun Nam, Kiseok Lee, Kisun Choi, Kwiran Ahn, Kyeonghwa Kwon, Kyo Nye Choi, Kyong Ja Baik, Kyungae Jeong, Kyungai Choi, Kyungok Lee, Lia Jeon, Lily Diep, Lima Kim, Maeng Hong, Martin Park, Mary Choi, Mathew Ma, Mathew Kim, Miyoung Lee, Michael Ceci, Michael Park, Mikah Lee, Min Ho Lee, Miry Moon, Moore Kim, Monica Chi, Myung Kyu Choi, Nelson Chan, Ockju Chae, Ok Hee Kim, Ok Ryong Kwak, Pan Asia, Peter Chang, Peter Park, Peter D. Park, Peter Pavlovic, Phillip Cho, Pyongkang Kim, Randall Chong, Richard Cho, Robert Choi, Ruth Kim, Sam-uel Young Dong Lee, Sang Hoon Hahn, Sally Lee, Samuel Lee, Seechul Nam, Seongha Woo, Seungheub Yang, Seoul Tech High School Alumi, Seonhee Lee, Shane Yang, Shaun Jennings, Sidney Ikeda, Sharon Park, Sonhi Kim, Sonny Cho, Soon S. Lee, Steve Lee, Suck Joong Lee, Sunja Lee, Sung Haslett, Sung Hak Choi, Sunghye Choe, Sungok Yim, Sungsook Chun, Sungchoo Cho, Sungyoon Cho, Sunhee Yi, Suyeon Jin, Terence Lee, Timothy Park, Veronica Kim, Victoria Chung, Kelly Lee, Yin Li, Yonghwa Park, Youngja Lee, Youngsun Lee, Younglee Ha, Youngmi Hong, Yunback Kim, Yun Dyuk Choi, Yunhee Park, Yunja Tak, Yun-jae Kim, Yung Ja Seo, Yunkyung Lee, 1328833 Ontario Ltd. and Anonymous.

Sponsors

Arirang Korea TV, Bank of Montreal, Chang & Co., Korea Exchange Bank of Canada, MedCentral Pharmacy, Mt. Pleasant Group, Printland, Ontario Korean Businessmen Association, Scotia Bank, Shinhan Bank, TD Bank Financial Group

Board of Directors

President Mary Choi

Vice-President, Deputy Treasurer, History Compilation Comm. Chair

Sung Hak Choi

Secretary Sharon Park

Deputy Secretary Helen Kim

Public Relations/Membership Comm. Chair

Bok Sil Shin

Treasurer, Finance Comm. Chair

JaeBum Park

Administration/Program & Service Comm. Chair

Martin Park

Fundraising Comm. Co-Chair

Monica Chi Joseph Park

Member Kyung Ai Choi

Member Miry Cho Moon

Member Kwi Ran Ahn

Member Catherine Choe

KCWA Staff

Executive Director Younglee Ha

Program Manager Youngoak Kang

B F HUB Manager Sophie Sim

Operations Manager Eunyoung Baek

Settlement/Employment Worker Sunhee Yi

Settlement Worker / EAP Project Coordinator

Eunjoo Kim

Settlement Worker Soohyeon Kim

Settlement worker Sung Hye Choe

Outreach Worker Jiyoung Sheen

Family THPS Worker Young Jahng

Family THPS Worker Jin Choi

Family Crisis Support Counsellor Myoung Ju Jung

Family/Social Service Worker Dong Jun Kim

New Horizon Project Coordinator Kye Hwa Yeo