annual report fye2014

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July 1, 2013 - June 30, 2014

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Page 1: Annual Report FYE2014

2013 - 2014A nn ual Report

Page 2: Annual Report FYE2014

Minority RepresentativePaul L. Robinson, Jr.

Alleghany CountyLarry Cox, Chair

Chris Jones, Councilman, Sparta

Ashe CountyMark Johnston, Alderman, Jefferson

Brenda Reeves, Alderwoman, LansingJudy Porter Poe, Vice-ChairDale Baldwin, Mayor, West Jefferson

Avery CountyBrenda Lyerly, Mayor, Banner ElkGunther Jöchl, Mayor Pro Tem, Sugar MountainJoel Whitley, Alderman, Elk ParkKenny Poteat, ChairRick Miller, Councilman, Beech MountainTudor Vance, Mayor, CrossnoreValerie Jaynes, Mayor, Newland

Mitchell CountyBill Slagle, ChairCharles Vines, Mayor, BakersvillePhillip Hise, Mayor, Spruce Pine

Watauga CountyJ.B. Lawrence, Mayor, Blowing Rock

Andy Ball, Mayor, BooneNathan Miller, Chair

Larry Fontaine, Mayor, Seven Devils

Wilkes CountyGary D. Blevins, Vice-Chair

Robert L. Johnson, Mayor, North WilkesboroJimmy Hayes, Mayor Pro Tem,Wilkesboro

Debra Goldman, Councilwoman, Ronda

Yancey CountyTheresa Coletta, Mayor, BurnsvilleJohnny Riddle, Chair

FY2014 Executive BoardChairman: Gary D. Blevins

Vice-Chair: Brenda Lyerly

Secretary: Johnny Riddle

Treasurer: Valerie Jaynes

Officers

Members

(as of June 30, 2014)

Gary D. Blevins | Brenda Lyerly | Johnny Riddle | Valerie Jaynes | Charles Vines

J. B

. Law

rence | Robert L. Johnson

Larry Cox | Brenda Reeves | Kenny Poteat

Advisory Committee

Page 3: Annual Report FYE2014

We have accomplished great things working together

across our High Country region. It is this spirit of regionalism that will

be a keystone in shaping our Strategic Plan to enhance workforce development, services for seniors, planning, grant administration, and economic development. I appreciate the leadership and guidance of our Executive Board members, and our hard working administrative staff

for their help in executing a broader vision.

~ Chairman Gary D. Blevins

Chairman’s Message

Page 4: Annual Report FYE2014

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Page 5: Annual Report FYE2014

Are

a A

gency on Aging

The High Country Area

Agency on Aging (AAA) is

responsible for planning, implementing,

and coordinating aging services for the

northwestern region of North Carolina, including

the seven counties of Alleghany, Ashe, Avery,

Mitchell, Watauga, and Yancey. The Area Agency

on Aging is part of a larger aging network created

by the Older American’s Act, which is dedicated

to improving the lives of older Americans and

family caregivers.

Page 6: Annual Report FYE2014

2013-2014 Annual Report :: Area Agency on Aging 6

Healthy AgingIn partnership with various agencies and organizations, the AAA develops and supports evidence-based health promotion programs. AAA partnered with the Western Piedmont Council of Governments to offer community lay leader trainings in Living Healthy (CDSMP) & Living Healthy with Diabetes (DSMP).

Family Caregiver Support ProgramThis program, in partnership with the High Country Caregiver Foundation, provides support and services for family caregivers. The program received a national recognition for innovation.

$121,000 Raised

AAA Highlights

*1 Unit = 1 Meal (Home Delivered Meal, Congregate Nutrition), 1 Trip (General

Transportation), 1 Hour (In-Home Aide Services)

Mitchell Senior Center

32,638 Units Served

296people served

222peopleservedat orbelowpoverty line

Net Allocation: $211,309

2014 Funding Allocations for the Home and Community Care Block Grant (HCCBG) program are illustrated in the left and right side bars. The AAA provides funding and oversight for community providers to provide Congregate and Home

2014

HC

CG

B F

un

din

g Allocation

s and

Un

its Deliv

ered

126$500 respite vouchers provided to family caregivers

595requests responded to for information and assistance

205clients assisted to access available services

7counties in the High Country Area now covered

12evidence-based health promotion classes provided

83program attendees participated in the classes.

Page 7: Annual Report FYE2014

2013-2014 Annual Report :: Area Agency on Aging 7

Long-Term Care Ombudsman ProgramProtects residents’ rights and improves the quality of care in long-term care facilities through advocacy and activism. The ombudsman is a regional leader for elder abuse prevention and culture change, and promoted the Music and Memory program in the area’s long-term care facilities.

Local Contact Agency / Options CounselingProvides counseling to nursing home residents on options for community support and supports their right to choose where they want to live.

AAA Highlights

Delivered Meals, In-Home Aide, Adult Day Care, Transportation and Legal Services. These services help prevent institutionalization which results in saved medicaid dollars.Source: NC DHHS Aging Resources Management System

*1 Unit = 1 Meal (Home Delivered Meal, Congregate Nutrition), 1 Trip (General

Transportation), 1 Hour (In-Home Aide Services)

2014

HC

CG

B F

un

din

g A

lloc

atio

ns

and

Un

its

Del

iver

ed

358visits to long-term care facilities

555activities of outreach, advo cacy, and technical assistance

9Community Advisory Committe es for Long-Term Care overseen

82complaints and 41 cases addressed

14successful transitions achieved

32r e f e r r a l s f o r information and requests addressed

Page 8: Annual Report FYE2014

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Page 9: Annual Report FYE2014

Pla

nnin

g and Development

The Planning and Development

Department provides a wide variety

of technical assistance to member local

governments. The Department’s work falls within

the following program areas: Planning Assistance,

Economic Development, Transportation Planning,

Community Development (Housing), Small Business

Loans (Region D Development Corporation),

Geographic Information Systems (GIS), and

Grant Applications and Administration.

Page 10: Annual Report FYE2014

2013-2014 Annual Report :: Planning and Development10

$500,000 NC Department of Commerce’s Building Reuse Program for GE Aviation expansion.

$300,000Burnsville grant application to Appalachian Regional Commission for waterline extension to Micaville Community.

$235,640 NCDENR’s Underground Storage Tank (UST) Trust Fund for the NC 268 Ronda Waterline Extension Project.

$49,579Toe River Arts Council grant application to EDA for marketing program to promote the region’s arts, showcasing over 400 of the region’s artists.

NC Department of Commerce’s Building Reuse Program for Ashe Medics building renovation.$80,000

$504,455CDBG Infrastructure grant application to replace failing sewerline in low-income neighborhood in West Jefferson.

$157,025CDBG Infrastructure grant application to replace failing sewerline in low-income neighborhood in West Jefferson.

$72,000 North Wilkesboro Powersport Grafx Building Reuse

$500,000 Yancey Senior Center

$922,790 NC 268 Ronda Waterline Extension - three grants total

$1,098,000 Crossnore Wastewater Treatment Plant - two grants total

$1,340,000Wilkes Airpark Infrastructure - five grants total

Economic Development Projects

Other Grant Applications

Setting state and federal grants for local government projects remains a priority for High Country Council of Governments. In FY2014, HCCOG Planning and Development staff developed the following grant applications/proposals on behalf of local governments that received funding.

Grant Applications

Post-funding grant administration includes environmental reviews; coordination among funding agencies, engineers, and contractors; project reporting; and funding requisition. Grant administration was provided for the following projects:

Grant Administration

Page 11: Annual Report FYE2014

2013-2014 Annual Report :: Planning and Development 11

Region D Development Corporation

$4.5 Million Loan Portfolio was serviced in FY2014.

Activities Included:

•Closing and funding of a $569,000 SBA 504 Debenture for Gambill and Patel Enterprises.

• The Qdoba Mexican Grill project in Wilkesboro will create 13 new jobs.

Geographic Information SystemGeographic Information System (GIS) projects performed in FY2014 include:

Cemetary mapping and geodatabase creation for the Town of Blowing Rock’s Woodlawn Cemetary.

Water infrastructure mapping for the Town of Spruce Pine.

Data creation, analysis, and map development for the Mitchell County Greenway Master Plan.

Data creation, analysis, and map development for the Wilkes County Growth Management Plan.

Developed E911 addressing guidelines and creation of an E911 Addressing Procedures Manual (adopted); E911 address structure point and road centerline geodatabase update and development of an address transaction file for the Town of Wilkesboro.

Stormwater infrastructure mapping for the Town of North Wilkesboro.

Annual GIS database maintenance for various member municipalities’ annexation, zoning, address, trail, and utilities data.

GIS demographic and environmental review mapping in support of CDBG Scattered Site Housing Programs.

Annual updates to the AppalCART Schedule and Routes map brochure publication.

Page 12: Annual Report FYE2014

2013-2014 Annual Report :: Planning and Development12

Continued progress on the Ashe County Scenic Byway designation

Endorsement of the High Country Regional Bike Plan

Update of bus route maps and schedules for AppalCART

Continued coordination of State Ethics Commission requirements for RTAC members

Development of a regional transportation projects Priority Needs List for consideration in the 2016-2025 STIP

Solicitation of regional priority transportation projects for scoring and ranking in accordance with the High Country RPO 2014 STIP Project Solicitation and Ranking Process Methodology

Completion of the Avery County Comprehensive Transportation Plan

Transportation Planning

$15,028,000

Public SectorInvestment

$2,7

27

,569 Jobs Created or Retained

514

Private SectorInvestment

High Country Council of Governments assists local governments with a variety of planning services. Planning assistance projects in FY2014 included:

•Mt. Mitchell Scenic Drive Corridor Management Plan

•Mitchell County Trail Plan

•Wilkes County Growth Management Plan

•Alleghany County Economic Development Plan

•Mitchell County Economic Development Plan

•West Jefferson Land Use Plan Update

•HCCOG Comprehensive Economic Development Strategy (CEDS) 2014 Annual Performance Report

Planning

Page 13: Annual Report FYE2014

2013-2014 Annual Report :: Planning and Development 13

For over twenty years High Country Council of Governments has assisted its member counties with the administration of Community Development Block Grant (CDBG) Scattered Site Housing programs.

As of January 2016 the CDBG Scattered Site Housing program will cease to exist. HCCOG, seeking to continue the housing rehabilitation programs in the region, will be the applicant for funding from the NC Housing Finance Agency. HCCOG was awarded three $170,000 Single Family Rehabilitation (SFR) projects for Alleghany, Avery, and Yancey Counties in FY2014. In addition the COG received a 2014 Urgent Repair Program (URP) for $200,000 that can provide small emergency repairs and handicapped accessibility modifications to low-income homeowners in Alleghany, Ashe, Avery, and Watauga Counties. Plans are to apply for funding in the coming years so that all seven of our member Counties will eventually be served.

Housing Rehabilitation Programs

Ashe2011 Scattered Site Program (ongoing)•3 h o m e r e p l a c e m e n t s /

rehabilitations•2 emergency repairs

Avery2012 Scattered Site Program (Ongoing)•1 home replacement/rehabilitation

Watauga2012 Scattered Site Program (Ongoing)•1 home replacement/rehabilitation

Yancey2011 Scattered Site Program (Ongoing)•3 home replacements/rehabilitations•2 emergency repairs

2013 Urgent Repair Program (URP)•17 homes repaired

Alleghany2010 Scattered Site Program•3 h o m e r e p l a c e m e n t s /

rehabilitations•Successful closeout of program

Wilkes2010 Scattered Site Program •1 home replacement/rehabilitation•Successful closeout of program

2013 Urgent Repair Program (URP)•17 homes repaired

•HCCOG was awarded three $170,000 Single Family Rehabilitation (SFR) Projects for Alleghany, Avery, and Yancey Counties in FY2014

•HCCOG was awarded $200,000 for FY2014 Urgent Repair Program (URP) Projects in Alleghany, Ashe, Avery, and Watauga Counties

•Effective January 2016, the CDBG Scattered Site Housing Program will cease to exist

Page 14: Annual Report FYE2014

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Page 15: Annual Report FYE2014

Wor

kforc

e Development

Helping employers meet their workforce needs,

helping individuals build careers, strengthening the

local economy, and meeting the challenges of global

competition.

Page 16: Annual Report FYE2014

2013-2014 Annual Report :: Workforce Development16

Workforce Investment Act ServicesIn FY2014, the Workforce Investment Act (WIA) provided funding to assist adult and youth customers in working toward meeting their educational and employment goals through the following services: assessments, classroom training, on-the-job training, work experiences, supportive services, case management, job search assistance, placement services, and follow-up services.

2,323Total Participants

299Youth

2,024Adults & Dislocated Workers

65received

occupational skills training (classroom

training)

234received other educational &

employment services

293 received a training

service

1,731 received only

Core & Intensive Services (no training

provided)

246 received

occupational skills training (classroom)

47 received on-the-job

training

Page 17: Annual Report FYE2014

2013-2014 Annual Report :: Workforce Development 17

Top 10 Areas for TrainingThe list below shows the top 10 areas for which WIA Adult, Dislocated Worker and Youth Customers were trained.

Social and Human Services Assistants

Business and Operations Management

Bookeeping, Accounting, and Auditing

Retail Sales Persons and Sales Representatives

Automotive, Bus, and Truck Body and Engine Repair

Engineering Technicians

•Registered Nurses•Licensed Practical Nurses•Nursing Aids, Orderlies, and Attendants•Nursing and Medical Assistants

Workforce Center Customer Visits: 35,876FY13 Visits

FY2013 v. FY2014 Comparison of workforce center visits

Alleghany YanceyWilkesWataugaMitchellAveryAshe

5,000

10,000

15,000

20,000

1,224

2,203

4,018

6,380

1,798 2,150

697*No Data FY2013

5,637

6,681

17,243 17,318

5,259

6,402

Number of Visits

Centers

FY14 Visits

Page 18: Annual Report FYE2014

2013-2014 Annual Report :: Workforce Development18

On-The-Job TrainingThe goal of the OJT program is for each participant to be retained in full-time, unsubsidized employment upon successful completion of the training activities. Positive aspects of OJT’s include immediate employment for the participant; wage reimbursement to the business for the extra expense of training the participants during the predetermined training period; and the worker is retained in employment with the business upon successful completion of the training plan.

Participant hourly wage rates have ranged from $9.50/hour to $21.64/hour with an average hourly wage of $11.67 or average annual wage rate of $24,274. A total of 49 customers have participated in OJT during FY2014.

OJT Return on InvestmentThe HCWDB calculates that if the 49 participants stay on the job for 12 months their total increased earnings will be $1,189,406. In turn, there is an additional impact of these increased earnings which includes increased local sales, increased sales taxes, and potentially additional job growth.

11.83%High Country COG (Watauga County)

33.08%Mayland Community College

(Avery, Mitchell, Yancey Counties)

55.09%Wilkes Community College

(Alleghany, Ashe, Wilkes Counties)

Workforce Development FundsTitle I WIA Funds from the US Department of Labor: this chart reflects the expenditure of WIA funds by service provider for the provision of services to job seeker and employer customers.

Page 19: Annual Report FYE2014

2013-2014 Annual Report :: Workforce Development 19

Investing in the WorkforceBy the Numbers

14,745 :: Number of services provided to High Country employers through the NCWorks System. Services can range from helping list a job to helping screen applicants to coordinating a job fair to coordinating On-the-Job Training contracts.

13,637 :: Number of individual customers accessing NCWorks Career Center services including online job searches, resumé assistance, local labor market information, and career counseling assistance.

1,899 :: Number of cusomers that connected with local employers and went to work in the region.

49 :: Number of candidates hired by local employers with On-the-Job Training contracts. These businesses were directly reimbused $223,668.

180 :: Number of Avery County eighth grade students from both middle schools attending Grade 8 Career Education Workshops which emphasized educational attainment and career awareness through interactive sessions on long-term education and career decisions, information on career clusters and the labor market, and community involvement.

1,752 :: Number of local jobs posted using NCWorks Online, the robust website launched by the state of NC where employers can post a job, actively recruit talent, and analyze the labor market.

35,876 :: Visits to NCWorks Career Centers which are located in all seven counties of the High Country region in the towns of Sparta (Alleghany), Jefferson (Ashe), Newland (Avery), Spruce Pine (Mitchell), Boone (Watauga), Wilkesboro (Wilkes), and Burnsville (Yancey). Customers can access a variety of services at the centers including job search and job changing assistance, financial aid and scholarships, career counseling, and training programs.

1,115 :: Number of employers served by the NCWorks System emphasizing service to employers and meeting their needs no matter the size of the business.

Page 20: Annual Report FYE2014

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Page 21: Annual Report FYE2014

Fin

anci

al Rep

ort Summary

Page 22: Annual Report FYE2014

2013-2014 Annual Report :: HCCOG Administration22

Financial Report for FY2014HCCOG Revenues - $5,768,889

HCCOG Expenditures - $(5,768,889)

Federal Funds:$3,743,185

State Funds:$1,451,924

Local Funds:$346,889

Local Activities:$206,391

Workforce Development: $2,430,834

Health and Human Services:$2,445,984

Transportation:$138,750

Economic andCommunity Development:

$546,930

Page 23: Annual Report FYE2014

2013-2014 Annual Report :: HCCOG Administration 23

Pass Through Funding for FY2014Area Agency on Aging FundsTitle III funds flow from the US Department of Health and Human Services. The pie chart demonstrates the administration of Community Living to the NC Division of Aging to the respective Area Agency on Aging to the individual county aging services based on the intrastate funding formula factors.

Title I WIA Funds and ARRA Funds from the US Department of Labor. This chart reflects the distribution of WIA and ARRA funds to subrecipients for the provision of services to job seeker and employer customers.

Workforce Development Funds

Avery Senior Services:11.41%

Mitchell Senior Center: 10.51%

BROC Elderly Nutrition Program:

17.32%

Legal Services of the Blue Ridge and Ruby Pardue Blackburn Adult Day Care: 1.94%

Watauga County Project on Aging:14.58%

Wilkes Senior Resources:

10.87%

Yancey County Committee on

Aging:10.65%

Alleghany Council on Aging:8.60%

Ashe Services for Aging, Inc.:14.48%

Wilkes Community College:62.48%

Mayland Community College:37.52%

Page 24: Annual Report FYE2014

2013-2014 Annual Report :: HCCOG Administration24

Area Agency on Aging

Home & Community Care Block Grant (HCCGB)

$2,036,583funds allocated

3,287people served

$619.59cost of investment per person

Total HCCGB funds allocated: $2,036,583; Total people served: 3,287; service was represented in UNITS* provided for people: 268,574.

*1 Unit = 1 Meal [home delivered meal, congregate nutrition] 1 Trip [general transportation], 1 Hour [in-home aide services]

A smaller investment of $619.59 per person per year can prevent or delay nursing home placement which costs on average of $74,820* per person per year (often paid by Medicaid).

*longtermcare.gov/costs-how-to-pay/costs-of-care

Total Potential Cost Savings to Medicaid

$74,820Nursing Home Care

(often paid for by Medicaid)

3,287people served

$2,036,583funds allocated

$243,896,757approximate cost

savings to Medicaid( (

Planning and DevelopmentNumbers at a Glance

$2,727,569Public Sector Investment | 514

Jobs Created / Retained | $16,577,924Private Sector Investment

Department Level Return on Investment

Page 25: Annual Report FYE2014

2013-2014 Annual Report :: HCCOG Administration 25

Workforce Development

Numbers at a Glance

$2,430,834funds allocated | 35,876

NCWorks Center Visits | 13,637NCWorks Customers | 2,323

WIA Customers

Average Cost per Customer

$2,430,834funds allocated

2,323 WIA Customers

$1,046cost per person

Resulting Wages as a Result of NCWorks Services

1,899obtained jobs

through NCWorks

$28,793*average annual wage for the High Country

$54,677,907Total Wages Earned

if all remain employed for 12 months

* average annual wage figure from the 2010 Census

$7,194,986Total State and Federal Funds

Leveraged

$115,901Total Dues

$62Return on Investment

for every $1 in Dues

Return on Investment for the Region

In comparison to FY2013, total state and federal funds were reduced $1,091,651; total dues were reduced $309. This resulted in a drop of the ROI from $71 FY2013 to $62 FY2014.

Return on InvestmentProgram and Project Resources Leveraged by HCCOG for the Region

Page 26: Annual Report FYE2014

Rural Transportation Coordinating CommitteeDon AdamsLynn AustinBill BaileyMillie BarbeeNathan BennettSheila BlalockRichard CanipeLinda CheekRachel DealBryan EdwardsEd EvansRandy FeierabendScott FoglemanJoe FurmanKate GavenusTim GreeneAshley GrindstaffConnie GuinnCabot HamiltonApril HammJimmy HamrickCharles HardinAnthony HensleyShirley HiseCathy HowellGinger JohnsonDavid LaneDawn LeonardMarcy LittleDan MeyerKen NolandMike NorwoodRick OwenMelynda Martin PeppleMichael PettyjohnBrantley Price Matt QuesenberryDebbie SmithLarry SouthAdam StumbJay Swain, P.E.Sue ThompsonChris TurnerVictor VarelaCharles E. VinesAshley WeaverNeal WinebargerJoleta WiseJohn YatesCrystal C. Young

Rural Transportation Advisory CommitteeDale BaldwinAndy BallGary D. BlevinsJohn BradyDavid BrownLarry DavisJimmy HodgesMike InscoreBrenda LyerlyJames PalermoJohnny RiddleGary RoarkJoe StreetSue SweetingCharles VinesBill Wheeler

Region D Development CorporationDon AdamsNathan BennettDr. Keith BentleyGary L. BlevinsTommy BurlesonBill CaroselliBrian CrutchfieldMatt DayeRon DeytonDean DuncanBryan EdwardsJim FurmanDennis GambillDoug HarrellMartin LittleJohann LouchezCharley Nash, D.D.S.Karen PowellWalter SavageKay SextonDaryl SmithJohn SpearTena TriceSam YearickDoug Young

Board Membership Listings (As of January 31, 2015)

Page 27: Annual Report FYE2014

Workforce Development BoardDaniel BarronMike BirkmireJohn BoydJason CarltonKim CashattKim DavisJennie HarpoldRhonda HermanTom HughesTrasa JonesDewayne KregeMitzi LayellDan LittleDenise MurphyBryan PetersonJayne Phipps-BogerJustin RaySam RayNancy ReevesStacy SearsDwight SimmonsBen VarneyBeth WattsSkip WattsKory WilcoxBernice WilsonJennifer Wilson-KearseSallie Woodring

High Country Caregiver Foundation

Kim CuthbertsonStar GardnerToni GaultJulie GettyEllen HarrellBilly HoilmanGinger JordanCameron KeziahSherrie NorrisChris RobertsTaylor SelfJustin ShockleyGarrick SmithPamela White

Senior Tar Heel Legislature / Regional Advisory Committee

AlleghanyPatricia PolleyClifford Phillips

AsheCharles CaudillClara Miller

AveryRachel DealIna Winters

MitchellNorma DuncanCharles Duncan

WataugaPat ColeyEd Rosenberg

WilkesBetty KnightWanda Adams

YanceyMaryallen EstesDaphne Griggs

Thank You

Your time and efforts spent on these boards are a critical component to our

success. We appreciate your dedication!

Page 28: Annual Report FYE2014

AdministrationMickey DuvallExecutive [email protected] / x.125

Kathy [email protected] / x.100

Tanna GreathouseClerk to the [email protected] / x.101

Fred SidesInformation Systems [email protected] / x.110

Area Agency on AgingJulie [email protected] / x.122

Nicole HieglContracts Manager /Aging Program [email protected] / x.113

Brenda ReeceFamily Caregiver Support Specialist [email protected] / x.128

Diane TilsonAging Program [email protected] / x.141

Laura Jane WardRegional [email protected] / x.126

FinanceBeth NorrisFinance Officer [email protected] / x.109

Melanie JohnstoneAccounting Technician [email protected] / x.103

HCCOG Staff and Credits828-265-5434 (p) / 828-265-5439 (f)

Workforce DevelopmentAdrian [email protected] / x.130

Misty Bishop-PriceSystems [email protected] / x.119

Rebecca BloomquistSpecial Projects [email protected] / x.136

Don SherrillOperations Director [email protected] / x.120

Planning and DevelopmentPhillip [email protected] / x.121

Michelle BallCommunity Development [email protected] / x.115

Jessica BrannockGIS [email protected] / x.134

Kelly CoffeySenior [email protected] / x.114

David GrahamTransportation [email protected] / x.135

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