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Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14 International Assembly for Collegiate Business Education 11374 Strang Line Road Lenexa, Kansas 66215 USA International Assembly for Collegiate Business Education

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Page 1: Annual Report – Accredited Member - Baker College · Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14

Annual Report – Accredited Member

Institution: Baker College

Academic Business Unit: Business Division

Academic Year: 2013-14

International Assembly for Collegiate Business Education 11374 Strang Line Road Lenexa, Kansas 66215

USA

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Page 2: Annual Report – Accredited Member - Baker College · Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14

IACBE Annual Report: 2013-14 1

IACBE ANNUAL REPORT For Academic Year: 2013-14

This annual report should be completed for your academic business unit and submitted to the IACBE by November 1 of each year.

General Information

Institution’s Name: Baker College

Institution’s Address: 1050 W. Bristol Rd.

City and State or Country: Flint, MI Zip or Postal Code 48507

Name of Submitter: Cindy Gansen

Title: System Director, Business Administration Programs

Your Email Address: [email protected]

Telephone (with country code if outside of the United States): 810-766-2286

Type of Institution: Public X Private Nonprofit Private For-Profit

Date of Submission: November 3,2014

Total Headcount Enrollment of the Institution for 2013-14: 28,207

Administrative Information 1. Provide the following information pertaining to the current president/chief executive officer of your

institution:

2. Provide the following information pertaining to the current chief academic officer of your institution:

Name: F. James Cummins

Title: Chief Executive Officer

Highest Earned Degree: MBA Email: [email protected]

Telephone (with country code if outside of the United States): 810-766-4250

Fax (with country code if outside of the United States): 810-766-4279

Check here if this represents a change from the previous year.

Name: Denise Bannan

Title: Vice President of Academics

Highest Earned Degree: PhD Email: [email protected]

Telephone (with country code if outside of the United States): 810-766-2148

Fax (with country code if outside of the United States): 810-766-4279

Check here if this represents a change from the previous year.

Page 3: Annual Report – Accredited Member - Baker College · Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14

IACBE Annual Report: 2013-14 2

3. Provide the following information pertaining to the current head of your academic business unit:

4. Provide the following information pertaining to your current primary representative to the IACBE, i.e., the

person who is your primary contact for the IACBE and who votes on behalf of the academic business unit on IACBE matters (if not the same as the head of the academic business unit):

Name: Same as above

Title:

Highest Earned Degree: Email:

Telephone (with country code if outside of the United States):

Fax (with country code if outside of the United States):

Check here if this represents a change from the previous year.

5. Provide the following information pertaining to your current alternate representative to the IACBE:

Name: Amie Losee

Title: Dean of Business & Health Baker College Online

Highest Earned Degree: MBA Email: [email protected]

Telephone (with country code if outside of the United States): 810-766-4371

Fax (with country code if outside of the United States):

Check here if this represents a change from the previous year.

Name: Cindy Gansen

Title: System Director, Business Administration Programs

Highest Earned Degree: MS Ed Email: [email protected]

Telephone (with country code if outside of the United States): 810-766-2286

Fax (with country code if outside of the United States): 810-766-4279

Check here if this represents a change from the previous year.

Page 4: Annual Report – Accredited Member - Baker College · Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14

IACBE Annual Report: 2013-14 3

Accreditation Information 1. If applicable, when is your next institutional accreditation site visit? Year

2. When is your next reaffirmation of IACBE accreditation site visit? 2016 Year 3. Provide the website path to the page

containing your public notification of accreditation by the IACBE: (Note: Do not provide URL addresses. Beginning with the institution’s home page, describe the link on each page in the path on which someone would click in order to advance to the next page in the path. For example: 1. Click on “Academics” 2. Click on “School of Business” 3. Click on “IACBE Accreditation” etc.)

1. www.baker.edu Home Page

2. Our website was redesigned and this was omitted. It is currently being reinstated. As of today 11/24 here is what is reinstated:

3. www.baker.edu Home Page

4. Click on “Student Services”

5. Click on “Academics”

6. Click on “IACBE” Accreditation

7. IACBE outcomes for the Associate degree

8.

9.

10.

4. Provide the website path to the page

containing your public disclosure of student learning assessment results: (Note: Do not provide URL addresses. Beginning with the institution’s home page, describe the link on each page in the path on which someone would click in order to advance to the next page in the path. For example: 1. Click on “Academics” 2. Click on “School of Business” 3. Click on “IACBE Accreditation” etc.)

1. www.baker.edu Home Page

2. Our website was redesigned and this was omitted. It is currently being reinstated.

3. www.baker.edu Home Page

4. Click on “Student Services”

5. Click on “Academics”

6. Click on “IACBE” Accreditation

7. IACBE outcomes for the Bachelor degrees.

8.

9.

Page 5: Annual Report – Accredited Member - Baker College · Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14

IACBE Annual Report: 2013-14 4

10.

5. If your accreditation letter from the IACBE Board of Commissioners contained “notes” that identified

issues that needed to be addressed, please list the number of the IACBE’s Accreditation Principle for each note in the table below. Indicate whether action has already been taken or that you have made plans to do so. (Insert additional rows as necessary.)

Commissioners’ Notes Action Already Taken Action Planned

Page 6: Annual Report – Accredited Member - Baker College · Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14

IACBE Annual Report: 2013-14 5

Programmatic Information 1. For each of your IACBE-accredited business programs, provide the total headcount enrollment and

the number of degrees conferred in the program (including each major, concentration, specialization, emphasis, option, or track) for 2013-14 (insert rows in the table as needed):

Program Enrollment 2013-14

Number of Degrees Conferred

2013-14

Associate of Business Administration Accounting 788 80

Associate of Business Administration Accounting/Computer Information Systems 132 13

Associate of Business Administration Accounting/Management 213 25

Associate of Business Administration Entrepreneurship 433 22

Associate of Business Administration General Business 398 41

Associate of Business Administration Entrepreneurship Articulated 21 2

Associate of Business Administration Human Resource Management 686 75

Associate of Business Administration Management 1,581 211

Associate of Business Administration Marketing 491 67

Associate of Business Administration Supply Chain Management 30 1

Bachelor of Business Administration Accounting 945 140

Bachelor of Business Administration Accelerated Program 476 89

Bachelor of Business Administration Finance 124 11

Bachelor of Business Administration Human Resource Management 629 78

Bachelor of Business Administration Management 1,686 203

Bachelor of Business Administration Marketing 508 80

Bachelor of Business Administration Supply Chain Management 162 2

Totals for All Programs Combined

(In the totals, please do not double-count students who pursued multiple programs during the reporting year, e.g.,

students who double-majored in both accounting and finance.)

9,303 1,140

2. Do you offer any of your IACBE-accredited business programs outside of your home country?

x No.

Yes. If yes, please identify the programs and countries in the table below. In addition, if the programs are delivered

in partnership with other institutions, please identify those institutions as well. (Insert rows in the table as needed.)

Page 7: Annual Report – Accredited Member - Baker College · Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14

IACBE Annual Report: 2013-14 6

Program Country or Countries Partner Institution(s)

3. Did you terminate any IACBE-accredited business programs during the reporting year?

x No.

Yes. If yes, please identify the terminated programs in the table below and provide a brief description of your

termination plan (e.g., plan for teaching-out the program, when last graduates are expected, etc.). (Insert rows in the table as needed.)

Terminated Programs Termination Plan

4. Were changes made in any of your IACBE-accredited business programs during the reporting year?

(Note: You do not have to identify course-level changes, e.g., changes in course names, course coding, course numbering, course content, etc.; identify only program-level changes, e.g., changes in program names, program curricula, etc.)

x No.

Yes. If yes, please identify the changes on a separate page at the end of this report. 5. Were any new business programs (including new majors, concentrations, specializations, emphases,

options, and/or tracks) established during the reporting year?

x No.

Yes. If yes, please identify the new programs and the locations at which they are offered in the table below. (Insert

rows in the table as needed.) Please also describe the curricular requirements for the programs on a separate page at the end of this report, and answer item 6 below.

New Programs Locations

Note: Any new programs (including new majors, concentrations, specializations, emphases, options, and/or tracks) cannot be listed, identified, or advertised as being accredited by the IACBE until they

Page 8: Annual Report – Accredited Member - Baker College · Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14

IACBE Annual Report: 2013-14 7

have undergone an accreditation review and have been granted accreditation by the Board of Commissioners.

6. If applicable, was approval of your institutional accrediting body required for any of the new

programs identified in item 5 above?

x No.

Yes. If yes, please attach a copy of the material that you sent to your institutional accrediting body. 7. Did you establish any new locations/instructional sites during the reporting year?

x No.

Yes. If yes, please identify the new locations/instructional sites and the IACBE-accredited programs offered at those

locations/sites in the table below. Please also indicate whether you anticipate that any of the locations/sites will account for 25% or more of the total student credit hours (or contact hours as applicable) in business. (Insert rows in the table as needed.)

New Locations/Instructional Sites Programs Offered 25% or More of Total SCH?

8. If applicable, was approval of your institutional accrediting body required for any of the new

locations/instructional sites identified in item 7 above?

x No.

Yes. If yes, please attach a copy of the material that you sent to your institutional accrediting body.

Page 9: Annual Report – Accredited Member - Baker College · Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14

IACBE Annual Report: 2013-14 8

Outcomes Assessment 1. Do you offer any majors, concentrations, specializations, emphases, options, or tracks as part of

your business programs?

x Yes. If yes, proceed to item 2 below.

No. If no, proceed to item 4 below. 2. Do your majors, concentrations, specializations, emphases, options, or tracks appear on students’

transcripts, diplomas, diploma supplements, or other official records of program completion?

Yes. If yes, proceed to item 3 below.

x No. If no, proceed to item 4 below. 3. Does your current outcomes assessment plan include student learning assessment information for

all majors, concentrations, specializations, emphases, options, and tracks contained within your business programs?

x Yes. If yes, proceed to item 4 below.

No. If no, please submit a revised outcomes assessment plan with your annual report that addresses student learning

assessment for all majors, concentrations, specializations, emphases, options, and tracks comprising any portion of your business programs. Information about this requirement can be found on the IACBE website at the following address: www.iacbe.org/oa-key-areas.asp.

4. Is the outcomes assessment plan that you submitted to the IACBE still current or have you made

changes?

The outcomes assessment plan that we have previously submitted is still current.

Changes have been made and the revised plan is attached.

x We have made changes and the revised plan will be sent to the IACBE by: Revised plan sent with application for reaffirmation.

5. Complete the Outcomes Assessment Results form below and include it with this annual report to

the IACBE. Note: Section II of the form (Operational Assessment) needs to be completed only if you received first-time accreditation or reaffirmation of accreditation after January 1, 2011.

An example of a completed form can be found in a separate document that is available for download on the IACBE’s website at: www.iacbe.org/accreditation-documents.asp.

Section I (Student Learning Assessment) of the Outcomes Assessment Results form must be completed for each business program that is accredited by the IACBE (i.e., a separate table must be provided for each program).

Add tables, and insert or delete rows in the tables as needed in order to accommodate the number of your (i) business programs, (ii) majors, concentrations, specializations, emphases, options, or tracks in the programs, (iii) intended student learning outcomes, and (iv) intended operational outcomes. In the sections of the assessment results tables entitled “Summary of Achievement of Intended Student Learning Outcomes” and “Summary of Achievement of Intended Operational

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IACBE Annual Report: 2013-14 9

Outcomes,” do not add or delete columns. Space is provided in these sections for four direct measures of student learning, four indirect measures of student learning, and eight operational assessment measures/methods. If you are employing fewer than this number of assessment instruments, simply leave cells in the unused columns blank. If you are employing more than this number of instruments, you will need to create additional summary-of-achievement tables to report your assessment information.

Delete rows in the assessment results tables that do not apply to your academic business unit (e.g., if the business unit does not offer any majors, concentrations, specializations, emphases, options, or tracks in its programs, or if the business unit’s current outcomes assessment plan does not include student learning assessment information for the majors, concentrations, specializations, emphases, options, or tracks in its programs, then delete those rows in the tables).

In the sections of the assessment results tables entitled “Summary of Achievement of Intended Student Learning Outcomes” and “Summary of Achievement of Intended Operational Outcomes,” enter “Met” in a given cell of the table if the performance target for the instrument in that column was achieved for the intended outcome in that row; “Not Met” if the performance target for the instrument in that column was not achieved for the intended outcome in that row; or “N/A” (Not Assessed) if the instrument in that column does not measure the intended outcome in that row.

Student learning performance objectives are the measurable targets/criteria associated with the assessment instruments and rubrics used by the academic business unit in determining whether the intended student learning outcomes have been achieved. For example, if the academic business unit is using a comprehensive project in a capstone course as a direct measure of student learning, then a performance objective might be that, on the project evaluation rubric, at least 80% of the students will be rated at the highest level (e.g., proficient, exemplary, etc.) on each learning-outcome-related project evaluation criterion.

Operational performance objectives are the measurable targets/criteria associated with the assessment instruments used by the academic business unit in determining whether the intended operational outcomes have been achieved. For example, if the academic business unit has identified an operational outcome pertaining to faculty teaching and is using a senior exit survey as a measure of this outcome, then a performance objecitve might be that 90% of the students will be either “satisfied” or “highly satisfied” with various aspects of faculty teaching as identified by relevant items in the survey form.

Your student learning assessment results tables need to include two or more direct measures of student learning and two or more indirect measures of student learning for each IACBE-accredited program. These measures must be used at the program level.

At the bottom of each assessment results table, space is provided to identify changes and improvements that you plan to make as a result of your assessment activity.

Italicized entries in the form represent areas where the academic business unit should insert its own assessment information.

Page 11: Annual Report – Accredited Member - Baker College · Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14

IACBE Annual Report: 2013-14 10

Other Issues Briefly comment on other issues pertaining to your academic business unit that you would like to share with the IACBE. Baker College did not have General Program ISLO’s in place for the 2013-14 academic year for Associate or Bachelor programs. We are in the process of changing assessment tools. We previously used “Waypoint”, which is no longer available. We will be using Blackboard Analytics for the 2014-15 academic year.

Page 12: Annual Report – Accredited Member - Baker College · Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14

IACBE Annual Report: 2013-14 11

Outcomes Assessment Results For Academic Year: 2013-14

Section I: Student Learning Assessment

Business Division

Student Learning Assessment for Associate of Business

General Program Intended Student Learning Outcomes (General Program ISLOs)

1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business.

2. Students will be able to use current technology in support of business administration.

3. Students will apply relevant business knowledge to their field of study.

Intended Student Learning Outcomes: Accounting

1. Apply accounting foundational knowledge, skills, tools, and methods throughout the Accounting Cycle.

2. Demonstrate the role of ethics in Accounting.

3. Explain laws and regulations that impact Accounting.

4. Use technology in acquiring, processing and communicating Accounting information

5. Explore various career paths in Accounting

Intended Student Learning Outcomes: Accounting/Computer Information Systems

1. The graduate will demonstrate the basic principles of managerial accounting.

2. The graduate will demonstrate basic proficiency of bookkeeping and accounting software applications.

3. The graduate will demonstrate basic knowledge of taxation.

4. The graduate will demonstrate working knowledge of PC operating systems and hardware functions.

5. The graduate will demonstrate proficiency in the use and integration of several business software applications.

Intended Student Learning Outcomes: Accounting/Management

1. The graduate will demonstrate the basic principles of managerial accounting.

Page 13: Annual Report – Accredited Member - Baker College · Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14

IACBE Annual Report: 2013-14 12

2. The graduate will demonstrate basic proficiency of accounting and related software applications.

3. The graduate will demonstrate basic knowledge of taxation.

4. The graduate will utilize managerial theory to effectively participate in decision-making.

Intended Student Learning Outcomes: Entrepreneurship

1. Demonstrate effective business communication skills in entrepreneurial situations

2. Examine the importance of creativity, innovation, and risk in a small business

3. Demonstrate the ability to locate appropriate business resources

4. Apply strategic business metrics to entrepreneurial situations

5. Examine the interrelatedness of the core business areas

6. Process financial information

7. Analyze the benefits of networking and business relationship management

8. Contrast leadership and management as they relate to entrepreneurial situations

9. Investigate legal and regulatory issues that have an impact on a small business

10. Apply professional and ethical behaviors in entrepreneurial situations

Intended Student Learning Outcomes: General Business

1. This program uses the outcomes established for the business core as it is a series of electives and is intended to provide students with flexibility, discovery, and focus suited to their individual goals

Intended Student Learning Outcomes: Human Resource Management

1. Understand current employment trends

2. Analyze and apply employment practices that support the organization's objectives

3. Practice appropriate selection procedures

4. Analyze, calculate, and administer an organization's compensation and benefits system

5. Assess employee performance

Intended Student Learning Outcomes: Management

1. Understanding of terminology, history, and theories of business management principles

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IACBE Annual Report: 2013-14 13

2. Ability to analyze, assess, and demonstrate strategic planning skills that lead to effective decision making

3. Assess the importance of customers and customer relations, both internal and external to an organization

4. Compare and contrast methods to take part in the participative decision making process at the employee and management levels

Intended Student Learning Outcomes: Marketing

1. Understand marketing evolution and interpret consumer/demand principles

2. Relate the Product Demand Life Cycle with changing consumer demand

3. Interpret a SWOT and apply its use to marketing analysis

Intended Student Learning Outcomes: Supply Chain Management

1. Understand basic Principles of Logistics

2. Understand basic Management theory

3. Compare basic Transportation management best practices

Associate Programs-Assessment Instruments and Performance Objectives

Assessment Instruments for Intended Student Learning Outcomes— Direct Measures of Student Learning: Performance Objectives (Targets/Criteria) for Direct Measures:

1. End of program core examination (ETS) 50% of students will attain a 60% score or higher Core business areas of Accounting, Economics, Management, Marketing are measured based on the Business core classes, Accounting, Economics, Finance, Law, Management, Marketing as a foundation for major core classes.

General Program ISLO’s were not in place for 2013-14 reporting year.

2. Capstone Project 80% of students will achieve at least a”3” or “4” in 75% of the rubric categories. (Depends on the rubric scoring) ACC ISLO’s Assessed by this measure : 1,2,3,4,5

ACC /CIS ISLO’s Assessed by this measure:1,2,4,5 ACC/MGT ISLO’s Assessed by this measure: EN ISLO’s Assessed by this measure: 1,3,5,6,8,10 GB ISLO’s Assessed by this measure:1 HRM ISLO’s Assessed by this measure:1,2,3

Page 15: Annual Report – Accredited Member - Baker College · Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14

IACBE Annual Report: 2013-14 14

MGT ISLO’s Assessed by this measure: 1,2,4 MKT ISLO’s Assessed by this measure: 3 SCM ISLO’s Assessed by this measure: 1,2,3

Assessment Instruments for Intended Student Learning Outcomes— Indirect Measures of Student Learning: Performance Objectives (Targets/Criteria) for Indirect Measures:

1. Supervisor Evaluation 90% would meet the requirement of completing the WRK course and the internship. 75% of the students would pass with a “C” or better.

General Program ISLO’s were not in place for 2013-14 reporting year. ACC ISLO’s Assessed by this measure : 1,4,5 ACC/CIS ISLO’s Assessed by this measure:1,2,3,4,5 ACC/MGT ISLO’s Assessed by this measure:1,2,3,4 EN ISLO’s Assessed by this measure: 2,4,7,9,11 HRM ISLO’s Assessed by this measure: 4,5 MGT ISLO’s Assessed by this measure: 3 MKT ISLO’s Assessed by this measure: 1,2 GB ISLO’s Assessed by this measure:1

2. Work Experience Exit Survey On the internship evaluation form, at least 60% of graduating students in each AB concentration will indicate that learning in their internships provided “moderate” or “significant” contribution to achieving each of the program outcomes assessed by this measure.

General Program ISLO’s were not in place for 2013-14 reporting year. ACC ISLO’s Assessed by this measure : 1,2,3,4,5 ACC/CIS ISLO’s Assessed by this measure:1,4,5 ACC/MGT ISLO’s Assessed by this measure:2,4 EN ISLO’s Assessed by this measure:1,2,6,7,8,10 HRM ISLO’s Assessed by this measure: 1,3,5 MGT ISLO’s Assessed by this measure: 1,3,4 MKT ISLO’s Assessed by this measure:2,3 GB ISLO’s Assessed by this measure:1

Assessment Results: Associate of Business Administration Accounting

Summary of Results from Implementing Direct Measures of Student Learning:

Page 16: Annual Report – Accredited Member - Baker College · Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14

IACBE Annual Report: 2013-14 15

1. End of Program Comprehensive Examination: ETS 50% of students will score 60% or Higher on Each of the Core Business Areas 58 Associate Accounting students (25% of 228 total) Accounting Principles- 41% correct Economics – 51% correct Management – 46% correct Marketing -47% correct ACC ISLO’s assessed by this measure: 1,4

2. Comprehensive Capstone ACC 231 Project: 80% of students will achieve at least a”3” or “4” in 75% of the rubric categories (depending on rubric) Practice Set ACC ISLO’s Assessed by this measure :1,2 3,4,5 Students did not meet the outcomes in 3 of the ISLO’s:1,2,3

Summary of Results from Implementing Indirect Measures of Student Learning:

1. Supervisor Evaluation No core ISLO’s in 2013-14 reporting year 90% would meet the requirement of completing the WRK course and the internship 75% of the students would pass with a “C” or better. ACC ISLO’s Assessed by this measure : 1,4,5

2. Work experience Exit Survey No core ISLO’s in 2013-14 reporting year 60% identified “slight or moderate” increase in achievement Accounting ISLO’s:1,5

Summary of Achievement of Intended Student Learning Outcomes: Accounting

Page 17: Annual Report – Accredited Member - Baker College · Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14

IACBE Annual Report: 2013-14 16

Intended Student Learning Outcomes Learning Assessment Measures

General Program ISLOs-were not used in the 2013-14 Academic year

End of Program Comprehensive

Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target

Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business.

NA

2. Students will be able to use current technology in support of business administration.

NA

3. Students will apply relevant business knowledge to their field of study.

NA

Intended Student Learning Outcomes: Accounting

End of Program Comprehensive

Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target

Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Apply accounting foundational knowledge, skills, tools, and methods throughout the Accounting Cycle.

Not Met Not Met met met

2. Demonstrate the role of ethics in Accounting. Not Met

3. Explain laws and regulations that impact Accounting. Not Met

4. Use technology in acquiring, processing and communicating

Not Met Met met

Page 18: Annual Report – Accredited Member - Baker College · Annual Report – Accredited Member Institution: Baker College Academic Business Unit: Business Division Academic Year: 2013-14

IACBE Annual Report: 2013-14 17

Accounting information

5. Explore various career paths in Accounting Met met met

Assessment Results: Accounting/Computer Information

Summary of Results from Implementing Direct Measures of Student Learning:

1. End of Program Comprehensive Examination: ETS 50% of students will score 60% or Higher on Each of the Core Business Areas 7 students (.03 % of 228 total) Accounting Principles- 41% correct Economics – 51% correct Management – 46% correct Marketing -47% correct ACC/CIS ISLO’s assessed by this measure: 1

2. Comprehensive Capstone ACC 231 Project: 80% of students will achieve at least a “3” or“4” in 75% of the rubric categories Practice Set ACC/CIS ISLO’s Assessed by this measure : 1,2,3,4,5 Students did not meet the outcomes for 3 ISLO’s:1,2,3

Summary of Results from Implementing Indirect Measures of Student Learning:

1. Supervisor Evaluation 90% would complete the WRK course and the internship, 75% would pass with a minimum of a “C” ACC/CIS ISLO’s Assessed by this measure : 1,2,4,5

2. Work Experience Exit Survey 60% of students identified “slight or moderate” increase in achievement ACC/CIS ISLO’s assessed by this measure -1,2,4,5

Summary of Achievement of Intended Student Learning Outcomes:

Intended Student Learning Learning Assessment Measures

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IACBE Annual Report: 2013-14 18

Outcomes

General Program ISLOs-Not used in the 2013-14 Academic year

End of Program Comprehensive

Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business.

NA

2. Students will be able to use current technology in support of business administration.

NA

3. Students will apply relevant business knowledge to their field of study.

NA

Intended Student Learning Outcomes: Accounting/Computer Information

End of Program Comprehensive

Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. The graduate will demonstrate the basic principles of managerial accounting

Not Met Not Met Met Met

2. The graduate will demonstrate basic proficiency of bookkeeping and accounting software applications.

Not Met Met Met

3. The graduate will demonstrate basic knowledge of taxation. Not Met

4. The graduate will demonstrate working knowledge of PC operating systems and

Met Met Met

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IACBE Annual Report: 2013-14 19

hardware functions

5. The graduate will demonstrate proficiency in the use and integration of several business software applications.

Met Met Met

Assessment Results: Associate of Business Administration Accounting/Management

Summary of Results from Implementing Direct Measures of Student Learning:

1. End of Program Comprehensive Examination: ETS Core ISLO’s not in place for 2013-14 year 50% of students will score 60% or Higher on Each of the Core Business Areas 17 students (.07 % of 228 total) Accounting Principles- 41% correct Economics – 51% correct Management – 46% correct Marketing -47% correct Accounting/MGT ISLO’s – 1

2. Comprehensive Capstone ACC 231 Project: 80% of students will achieve at least a “3” or“4” in 75% of the rubric categories Practice Set Core ISLO’s not in place for 2013-14 year ACC/MGT ISLO’s Assessed by this measure : 1,2,3,4 Students did not meet the outcomes for ISLO’s 1,2,3

Summary of Results from Implementing Indirect Measures of Student Learning:

1. Supervisor Evaluation 90% will pass the WRK course and the Internship, 75% passed with a “C” or better Core ISLO’s not in place for 2013-14 year ACC/MGT ISLO’s Assessed by this measure : 1,2,4

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2. Work experience Exit Survey 60% identified “slight or moderate” increase in achievement Core ISLO’s not in place for 2013-14 year ACC/MGT ISLO’s assessed by this measure: 1,2,4

Summary of Achievement of Intended Student Learning Outcomes:

Intended Student Learning Outcomes Learning Assessment Measures

General Program ISLOs-Not used for the 2013-14 Academic Year

End of Program

Comprehensive Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business.

NA

2. Students will be able to use current technology in support of business administration.

NA

3. Students will apply relevant business knowledge to their field of study.

NA

Intended Student Learning Outcomes: Accounting/MGT

End of Program

Comprehensive Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. The graduate will demonstrate the basic principles of managerial accounting.

Not Met Not Met Met Met

2. The graduate will demonstrate basic proficiency of accounting and related software

Not Met Met Met

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applications.

3. The graduate will demonstrate basic knowledge of taxation. Not Met

4. The graduate will utilize managerial theory to effectively participate in decision-making.

Met Met Met

Assessment Results: Entrepreneurship

Summary of Results from Implementing Direct Measures of Student Learning:

1. End of Program Comprehensive Examination: Core ISLO’s not in place for 2013-14 year 50% of students will score 60% or Higher on Each of the Core Business Areas 24 students (10 % of 228 total) Accounting Principles- 41% correct Economics – 51% correct Management – 46% correct Marketing -47% correct Entrepreneur ISLO’s assessed by this measure – 3,4,5,6,8

2. Comprehensive Capstone EN 291 Project: 80% of students will achieve at least a “2” in 75% of the rubric categories based on the rubric EN ISLO’s Assessed by this measure : 1,2,3,4,5,6,7,8,9,10 Students met all the ISLO’sMet

Summary of Results from Implementing Indirect Measures of Student Learning:

1. Supervisor Evaluation 90% will pass the WRK course and the internship, 75% passed with a “C” or better Core ISLO’s not in place for 2013-14 year EN ISLO’s assessed by this measure:1,3,6,8,10

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2. Work experience Exit Survey 60% identified “slight or moderate” increase in achievement Core ISLO’s not in place for 2013-14 year EN ISLO’s assessed by this measure-2,4,5,7,9

Summary of Achievement of Intended Student Learning Outcomes:

Intended Student Learning Outcomes Learning Assessment Measures

General Program ISLOs-Not used for the 2013-14 Academic Year

End of Program

Comprehensive Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business.

NA

2. Students will be able to use current technology in support of business administration.

NA

3. Students will apply relevant business knowledge to their field of study.

NA

Intended Student Learning Outcomes: Entrepreneurship

End of Program

Comprehensive Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Demonstrate effective business communication skills in entrepreneurial situations

Met Met

2. Examine the importance of Met Met

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creativity, innovation, and risk in a small business

3. Demonstrate the ability to locate appropriate business resources Not Met Met Met

4. Apply strategic business metrics to entrepreneurial situations Not Met Met Met

5. Examine the interrelatedness of the core business areas Not Met Met Met

6. Process financial information Not Met Met Met

7. Analyze the benefits of networking and business relationship management

Met Met

8. Contrast leadership and management as they relate to entrepreneurial situations

Not Met Met Met

9. Investigate legal and regulatory issues that have an impact on a small business

Met Met

10 Apply professional and ethical behaviors in entrepreneurial situations

Met Met

Assessment Results: General Business

Summary of Results from Implementing Direct Measures of Student Learning:

1. End of Program Comprehensive Examination: End of Program Comprehensive Examination: Core ISLO’s not in place for 2013-14 year 50% of students will score 60% or Higher on Each of the Core Business Areas 12 students (.05 % of 228 total)

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Accounting Principles- 41% correct Economics – 51% correct Management – 46% correct Marketing -47% correct General Business ISLO’s assessed by this measure – 1

2. Comprehensive Capstone Project: 80% of students will achieve at least a “4” in 75% of the rubric categories BUS CORE test serves as capstone. BUS CORE ISLO:1

Summary of Results from Implementing Indirect Measures of Student Learning:

1. Supervisor Evaluation 90% will pass the WRK course and the Internship, 75% passed with a “C” or better Core ISLO’s not in place for 2013-14 year Bus Core ISLO’s assessed by this:1

2. Work experience Exit Survey 60% identified “slight or moderate” increase in achievement Core ISLO’s not in place for 2013-14 GB ISLO:1

Summary of Achievement of Intended Student Learning Outcomes:

Intended Student Learning Outcomes Learning Assessment Measures

General Program ISLOs-Not used in the 2013-14 Academic year

End of Program

Comprehensive Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal

NA

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functional areas of business.

2. Students will be able to use current technology in support of business administration.

NA

3. Students will apply relevant business knowledge to their field of study.

NA

Intended Student Learning Outcomes: General Business

End of Program

Comprehensive Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. This program uses the outcomes established for the business core as it is a series of electives and is intended to provide students with flexibility, discovery, and focus suited to their individual goals

Not Met Not Met Met Met

Assessment Results: Human Resource Management

Summary of Results from Implementing Direct Measures of Student Learning:

1. End of Program Comprehensive Examination: End of Program Comprehensive Examination: Core ISLO’s not in place for 2013-14 year 50% of students will score 60% or Higher on Each of the Core Business Areas Accounting Principles- 41% correct Economics – 51% correct Management – 46% correct Marketing -47% correct

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HRM students 35 (15% of total) HRM ISLO’s Assessed:1,2

2. Comprehensive Capstone HRM 291 Project: 80% of students will achieve at least a “3” in 75% of the rubric categories HRM 291 ISLO’s assessed by this measure:1,2,3,4,5 Students met the outcomes for all ISLO’s

Summary of Results from Implementing Indirect Measures of Student Learning:

1. Supervisor Evaluation 90% will pass the WRK course and the Internship, 75% passed with a “C” or better Core ISLO’s not in place for 2013-14 year HRM ISLO’s assessed by this:1,2

2. Work experience Exit Survey 60% identified “slight or moderate” increase in achievement Core ISLO’s not in place for 2013-14 year HRM ISLO’s assessed by this:3,5

Summary of Achievement of Intended Student Learning Outcomes:

Intended Student Learning Outcomes Learning Assessment Measures

General Program ISLOs-Not used for thie 2013-14 Academic year.

End of Program

Comprehensive Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business.

NA

2. Students will be able to use NA

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current technology in support of business administration.

3. Students will apply relevant business knowledge to their field of study.

NA

Intended Student Learning Outcomes: Human Resource Management

End of Program

Comprehensive Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Understand current employment trends Not Met Met Met

2. Analyze and apply employment practices that support the organization's objectives

Not Met Met Met

3. Practice appropriate selection procedures Met Met

4. Analyze, calculate, and administer an organization's compensation and benefits system

Met

5. Assess employee performance Met Met

Assessment Results: Management

Summary of Results from Implementing Direct Measures of Student Learning:

1. End of Program Comprehensive Examination: Core ISLO’s not used in the 2013-14 year 50% of students will score 60% or Higher on Each of the Core Business Areas Accounting Principles- 41% correct Economics – 51% correct

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Management – 46% correct Marketing -47% correct MGT students 94 (41% of 228 total) MGT ISLO’s Assessed: 1,2,4

2. Comprehensive Capstone MGT 222 Project: 80% of students will achieve at least a “3” in 75% of the rubric categories CORE ISLO’s not used in 2013-14 year MGT 222 ISLO’s Assessed by this measure : 1,2,3,4 Students met all ISLO’s

Summary of Results from Implementing Indirect Measures of Student Learning:

1. Supervisor Evaluation 90% will pass the WRK course and the Internship, 75% passed with a “C” or better Core ISLO’s not used in 2013-14 year MGT ISLO’s assessed:2,3,4

2. Work experience Exit Survey 60% identified “slight or moderate” increase in achievement CORE ISLO’s not used in 2013-14 year MGT ISLO’s assessed:1,3

Summary of Achievement of Intended Student Learning Outcomes:

Intended Student Learning Outcomes Learning Assessment Measures

General Program ISLOs-Not used for the 2013-14 Academic Year

End of Program

Comprehensive Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal

NA

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functional areas of business.

2. Students will be able to use current technology in support of business administration.

NA

3. Students will apply relevant business knowledge to their field of study.

NA

Intended Student Learning Outcomes: Management

End of Program

comprehensive Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Understanding of terminology, history, and theories of business management principles

Not Met Met Met

2. Ability to analyze, assess, and demonstrate strategic planning skills that lead to effective decision making

Not Met Met Met

3. Assess the importance of customers and customer relations, both internal and external to an organization

Met Met Met

4. Compare and contrast methods to take part in the participative decision making process at the employee and management levels

Not Met Met Met

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Assessment Results: Marketing

Summary of Results from Implementing Direct Measures of Student Learning:

1. End of Program Comprehensive Examination: Core ISLO’s not used in 2013-14 year 50% of students will score 60% or Higher on Each of the Core Business Areas Accounting Principles- 41% correct Economics – 51% correct Management – 46% correct Marketing -47% correct MKT students 56 (24% of total) MKT ISLO’s Assessed:1,2 ,6

2. Comprehensive Capstone MGT 222 Project: 80% of students will achieve at least a “3” in 75% of the rubric categories CORE ISLO’s not used in 2013-14 year MKT 261 ISLO’s Assessed by this measure : 1,2,3,4,5,6 Students met the outcomes of all ISLO’s

Summary of Results from Implementing Indirect Measures of Student Learning:

1. Supervisor Evaluation 90% passed the WRK course and Internship, 75% passed with a “C” or better Core ISLO’s not used in 2013-14 MKT ISLO’s assessed:1,2, 5,6

2. Work experience Exit Survey 60% identified “slight or moderate” increase in achievement CORE ISLO’s not used in 2013-14 MKT ISLO’s assessed:1,4,5

Summary of Achievement of Intended Student Learning Outcomes:

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Intended Student Learning Outcomes Learning Assessment Measures

General Program ISLOs-Not used for the 2013-14 Academic Year

End of Program

Comprehensive Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business.

NA

2. Students will be able to use current technology in support of business administration.

NA

3. Students will apply relevant business knowledge to their field of study.

NA

Intended Student Learning Outcomes: Marketing

End of Program

comprehensive Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Apply effective communication and interpersonal skills to marketing situations

Met Met Met Met

2. Produce, revise, and present a marketing plan in response to the market.

Met Met Met

3. Design an integrated marketing campaign Met

4. Manage resources and projects in order to attain organizational

Met Met

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goals

5. Translate an understanding of marketing ethics into professional behavior

Met Met Met

6. Examine the role of marketing and its importance to organizational success

Met Met Met

Assessment Results:Supply Chain Management

Summary of Results from Implementing Direct Measures of Student Learning:

1. End of Program Comprehensive Examination: Core ISLO’s not used in 2013-14 year 50% of students will score 60% or Higher on Each of the Core Business Areas Accounting Principles- 41% correct Economics – 51% correct Management – 46% correct Marketing -47% correct SCM students 2 SCM ISLO’s Assessed: 2

2. Comprehensive Capstone No capstone measure at this time

Summary of Results from Implementing Indirect Measures of Student Learning:

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1. Supervisor Evaluation 90% passed the WRK course and Internship, 75% passed with a “C” or better Core ISLO’s not used in 2013-14 SCM ISLO’s assessed:1,2

2. Work experience Exit Survey 60% identified “slight or moderate” increase in achievement CORE ISLO’s not used in 2013-14 SCM ISLO’s:3

Summary of Achievement of Intended Student Learning Outcomes:

Intended Student Learning Outcomes Learning Assessment Measures

General Program ISLOs-Not used for the 2013-14 Academic year

End of Program

Comprehensive Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business.

Na

2. Students will be able to use current technology in support of business administration.

NA

3. Students will apply relevant business knowledge to their field of study.

NA

Intended Student Learning Outcomes: Supply Chain Management

End of Program

comprehensive Exam

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Evaluate the supply chain process, through value stream

NA Met

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mapping, for potential risks including bottlenecks, shortages, and removal of waste in terms of time, quality, and cost.

2. Analyze industry trends Not Met NA Met

3. Generate solutions to improve the supply chain of a business. NA Met

Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met: All Associate Programs

1. Review of the Core Business ISLO’s and how they are integrated in major core classes. Review and Revise. Add the Core ISLO’s to assessments for 2014-15 Academic year

2. Accounting is adding a homework manager in the Business Core Accounting courses for more practice

3. Supervisor Evaluation should become a direct measure

4. Student exit and program surveys will be added as indirect measures for the 2014-15 year. BACHELOR’S-LEVEL PROGRAMS

Intended Student Learning Outcomes for (Bachelor of Business Administration):

General Program Intended Student Learning Outcomes (General Program ISLOs)

1. Students will demonstrate effective problem-solving skills which are applicable to the field of study, the workplace, and other life situations.

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2. Students will be able to explain concepts, theories, and practices in the principle functional areas and describe the interrelationships between the functional areas of business.

3. Students will be able to use advanced technology in support of business administration.

Intended Student Learning Outcomes: Accounting

1. Apply ethical considerations in behavior and decision-making in the performance of Accounting duties.

2. Explain laws and regulations that impact Accounting.

3. Use technology in acquiring, processing and communicating Accounting information.

4. Assess Financial Accounting data used in business decision-making

5. Communicate effectively with Accountants and other professionals.

6. Demonstrate professional conduct as an Accounting professional.

7. Apply problem-solving skills in a business environment.

8. Apply analytical tools and methods to auditing situations.

9. Apply research skills related to acquiring information to make business decisions or solve Accounting problems.

10. Analyze the Accounting impact of business decisions and situations

Intended Student Learning Outcomes: Finance

1. Assess, analyze, and formulate strategies needed in financial decision making situations in corporate finance

2. Evaluate an individual customer's situation and formulate both a short- and long-term strategy to help that customer meet financial objectives

3. Assess, analyze, and synthesize banking, financial markets, and risk exposures in the financial services environment

Intended Student Learning Outcomes: Accelerated Program

1. The graduate will be able to differentiate between management and leadership, including knowledge of basic history, theories, styles, and application of both management and leadership practices.

2. The graduate will formulate sound business strategies that support an organization’s mission.

3. The graduate will formulate methods for participative decision making at both the employee and management levels.

Intended Student Learning Outcomes: Human Resource Management

1. The graduate will assess, construct, and formulate procedures regarding employment practices.

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2. The graduate will evaluate an organization’s workforce, identify employee training/development needs, and create employee training and development initiatives.

3. The graduate will analyze, develop, and perform an evaluation of an organization’s compensation and benefits system.

4. The graduate will balance organizational needs with employee rights.

5. The graduate will analyze the impact and interpret occupational health, safety, and security issues

6. The graduate will formulate strategic objectives that enhance organizational effectiveness and performance

Intended Student Learning Outcomes: Management

1. Apply effective communication and interpersonal skills to management situations.

2. Translate an understanding of management ethics into professional behavior

3. Manage resources and projects in order to attain organizational goals

4. Evaluate various scenarios to determine the details of the case, the data available, the data yet to be obtained, and the outcomes required for effective decision making)

5. Examine the role of management and its importance to organizational success

6. Produce, revise and present a strategic plan in response to the industry and serving your stakeholders

Intended Student Learning Outcomes: Marketing

1. Apply effective communication and interpersonal skills to marketing situations

2. Produce, revise, and present a marketing plan in response to the market.

3. Design an integrated marketing campaign

4. Manage resources and projects in order to attain organizational goals

5. Translate an understanding of marketing ethics into professional behavior

6. Examine the role of marketing and its importance to organizational success

Intended Student Learning Outcomes: Supply Chain Management

1. Evaluate the supply chain process, through value stream mapping, for potential risks including bottlenecks, shortages, and removal of waste in terms of time, quality, and cost.

2. Analyze industry trends.

3. Generate solutions to improve the supply chain of a business.

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Assessment Instruments for Intended Student Learning Outcomes— Direct Measures of Student Learning: Performance Objectives (Target/Criteria) for Direct Measures:

1. End of Program Comprehensive Examination: Core ISLO’s not used in 2013-14 year

50% of students will attain a 60% score or higher in Core business areas of Accounting, Economics, Management, Marketing, Finance, Quantitative Business Analysis, Legal and Social Environment, Information Systems, and Internatinal Issues. These areas are measured based on the Business core classes, Accounting, Economics, Finance, Law, Management, Marketing as a foundation for major core classes.

2. Capstone project Core ISLO’s not used in the 2013-14 year ACC ISLO’s Assessed by this measure : 1,3,5,6,7,8,9,10 FIN ISLO’s Assessed by this measure: 1,2,3 ACCEL ISLO’s Assessed by this measure: 2,3 HRM ISLO’s Assessed by this measure: 2,3,6 MGT ISLO’s Assessed by this measure: 1,3,5,6 MKT ISLO’s Assessed by this measure: 1,3,4,6 SCM ISLO’s Assessed by this measure: 1,2,3

80% of students will achieve at least a “3 or 4” in 75% of the rubric categories

Assessment Instruments for Intended Student Learning Outcomes— Indirect Measures of Student Learning: Performance Objectives (Targets/Criteria) for Indirect Measures:

1. Supervisor Evaluation Core ISLO’s not in place for 2013-14 year

90% would meet the requirement of completing the WRK course and the internship,75% of the students would pass with a “C” or better.

ACC ISLO’s Assessed by this measure : 1,3,4,5,6,7,9 FIN ISLO’s Assessed by this measure: 1,2,3

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HRM ISLO’s Assessed by this measure: 1,2,5,6 MGT ISLO’s Assessed by this measure: 1,2,4,6 MKT ISLO’s Assessed by this measure: 1,2,5,6 SCM ISLO’s Assessed by this measure: 1,3

2. Work experience Exit Survey CORE ISLO’s not used in 2013-14

60% identified “slight or moderate” increase in achievement post the work experience.

ACC ISLO’s Assessed by this measure: 8,9 HRM ISLO’s Assessed by this measure: 1,2 MGT ISLO’s Assessed by this measure: 3,4 MKT ISLO’s Assessed by this measure: 3,4 FIN ISLO’s Assessed by this measure: SCM ISLO’s Assessed by this measure: 2

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Assessment Results: Bachelor of Business Administration

Summary of Results from Implementing Direct Measures of Student Learning:Accounting

1. End of Program Comprehensive Examination: Core ISLO’s not used in 2013-14 year 50% of students will score 60% or Higher on Each of the Core Business Areas Accounting Principles- 41% correct Economics – 32% correct Management – 49% correct Quantitative Business Analysis – 32% Finance – 36% Marketing –51% correct Legal and Social Environment – 59% Information Systems- 47% International Issues- 37% ACC Students 16 (12% of total 132) ACC ISLO’s Assessed: 2,3,4,7,8

2. No capstone at this time

Summary of Results from Implementing Indirect Measures of Student Learning:

1. Supervsor Evaluation 90% passed with a “C” or better, WRK & Internship Core ISLO’s not used in 2013-14 ACC ISLO’s assessed:1,2,,6,9

2. Work experience Exit Survey 60% identified “slight or moderate” increase in achievement CORE ISLO’s not used in 2013-14 ACC ISLO’s:5,7,10

Intended Student Learning Outcomes Learning Assessment Measures

General Program ISLOs-Not used in 2013-14

Direct Measure 1

Direct Measure 2

Direct Measure 3

Direct Measure 4

Indirect Measure 1

Indirect Measure 2

Indirect Measure 3

Indirect Measure 4

Performance Performance Performance Performance Performance Performance Performance Performance

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Target Was… Target Was… Target Was… Target Was… Target Was… Target Was… Target Was… Target Was…

Intended Student Learning Outcomes: Accounting

End of Program

Core Examination

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Apply ethical considerations in behavior and decision-making in the performance of Accounting duties.

NA Met

2. Explain laws and regulations that impact Accounting Not Met NA Met

3. Use technology in acquiring, processing and communicating Accounting information.

Not Met NA

4. Assess Financial Accounting data used in business decision-making Not Met NA

5. Communicate effectively with Accountants and other professionals

NA Met

6. Demonstrate professional conduct as an Accounting professional. NA Met

7. Apply problem-solving skills in a business environment. Not Met NA Met

8. Apply analytical tools and methods to auditing situations. Not Met NA

9. Apply research skills related to acquiring information to make business decisions or solve Accounting problems.

NA Met

10 Analyze the Accounting impact of business decisions and situations NA Met

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Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:

1. Review of the Core Business ISLO’s and how they are integrated in major core classes. Review and Revise. Add the Core ISLO’s to assessments for 2014-15 Academic year. Bachelor of Accounting will work to have a direct measure in place.

2. Supervisor Evaluation should become a direct measure

3. Student exit and program surveys will be added as indirect measures for the 2014-15 year.

4.

Assessment Results: Finance

Summary of Results from Implementing Direct Measures of Student Learning:

1. End of Program Comprehensive Examination: Core ISLO’s not used in 2013-14 year 50% of students will score 60% or Higher on Each of the Core Business Areas Accounting Principles- 41% correct Economics – 32% correct Management – 49% correct Quantitative Business Analysis – 32% Finance – 36% Marketing –51% correct Legal and Social Environment – 59% Information Systems- 47% International Issues- 37% No current Finance students assessed FIN ISLO’s Assessed:

2. Capstone Project 80% of students will achieve at least a “2” in 75% of the rubric categories based on the rubric FIN ISLO’s Assessed: 1,2,3 Students met all ISLO’s assessed

Summary of Results from Implementing Indirect Measures of Student Learning:

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1. Supervsor Evaluation 90% passed with a “C” or better Core ISLO’s not used in 2013-14 FIN ISLO’s assessed:1,3

2. Work experience Exit Survey 60% identified “slight or moderate” increase in achievement CORE ISLO’s not used in 2013-14 FIN ISLO’s:2

Intended Student Learning Outcomes Learning Assessment Measures

General Program ISLOs-Not used in the 2013-14 Academic year

Direct Measure 1

Direct Measure 2

Direct Measure 3

Direct Measure 4

Indirect Measure 1

Indirect Measure 2

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Intended Student Learning Outcomes: Finance

End of program

core examination

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Assess, analyze, and formulate strategies needed in financial decision making situations in corporate finance

NA Met Met

2. Evaluate an individual customer's situation and formulate both a short- and long-term strategy to help that customer meet financial objectives

NA Met Met

3. Evaluate an individual customer's situation and formulate both a short- and long-term strategy to help that customer meet financial objectives

NA Met Met

Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:

1. Review of the Core Business ISLO’s and how they are integrated in major core classes. Review and Revise. Add the Core ISLO’s to assessments for

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2014-15 Academic year

2.

3. Supervisor Evaluation should become a direct measure

4. Student exit and program surveys will be added as indirect measures for the 2014-15 year.

Assessment Results: Accelerated Program

Summary of Results from Implementing Direct Measures of Student Learning:

1. End of Program Comprehensive Examination: Core ISLO’s not used in 2013-14 year 50% of students will score 60% or Higher on Each of the Core Business Areas Accounting Principles- 41% correct Economics – 32% correct Management – 49% correct Quantitative Business Analysis – 32% Finance – 36% Marketing –51% correct Legal and Social Environment – 59% Information Systems- 47% International Issues- 37% Accelerated Students 67 students (50 % of 132 students) Accelerated ISLO’s Assessed: 1,3

2. Capstone Project 80% of students will achieve at least a “4” in 75% of the rubric categories No data was gathered as the collection tool was no longer being used.

Summary of Results from Implementing Indirect Measures of Student Learning:

1. Supervsor Evaluation 90% passed with a “C” or better No Work Experience in this program

2. Work Experience Exit Survey 60% identified “slight or moderate” increase in achievement

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IACBE Annual Report: 2013-14 44

No Work Experience in this program

Intended Student Learning Outcomes Learning Assessment Measures

General Program ISLOs-Not used in the 2013-14 Academic year

Direct Measure 1

Direct Measure 2

Direct Measure 3

Direct Measure 4

Indirect Measure 1

Indirect Measure 2

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Intended Student Learning Outcomes: Accelerated Program

End of Program

Core Examination

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. The graduate will be able to differentiate between management and leadership, including knowledge of basic history, theories, styles, and application of both management and leadership practices.

Not Met

2. The graduate will formulate sound business strategies that support an organization’s mission.

3. The graduate will formulate methods for participative decision making at both the employee and management levels.

Not Met

Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:

1. Review of the Core Business ISLO’s and how they are integrated in major core classes. Review and Revise. Add the Core ISLO’s to assessments for 2014-15 Academic year. This program will begin taking a Core end of program Examination for the 2014-15 Academic year.

2. The major core classes will each have a direct assessment

3. Supervisor Evaluation should become a direct measure

4. Student exit and program surveys will be added as indirect measures for the 2014-15 year.

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Assessment Results: Human Resource Management

Summary of Results from Implementing Direct Measures of Student Learning:

1. End of Program Comprehensive Examination: Core ISLO’s not used in 2013-14 year 50% of students will score 60% or Higher on Each of the Core Business Areas Accounting Principles- 41% correct Economics – 32% correct Management – 49% correct Quantitative Business Analysis – 32% Finance – 36% Marketing –51% correct Legal and Social Environment – 59% Information Systems- 47% International Issues- 37% HRM Students 9 students (.06 % of 132 students) ISLO’s Assessed: 1,6

2. Capstone Project 80% of students will achieve at least a “3” in 75% of the rubric categories HRM ISLO’s assessed:2,3,4,5 Students did not meet 4 of the ISLO’s

Summary of Results from Implementing Indirect Measures of Student Learning:

1. Supervisor Evaluation 90% passed the WRK course and Internship, 75% passed with a “C” or better HRM ISLO’s Assessed:1,3,4,5

2. Work Experience Exit Survey 60% identified “slight or moderate” increase in achievement HRM ISLO’s Assessed:2,6

Intended Student Learning Outcomes Learning Assessment Measures

General Program ISLOs- Not used in the 2013-14 Academic Year

Direct Measure 1

Direct Measure 2

Direct Measure 3

Direct Measure 4

Indirect Measure 1

Indirect Measure 2

Indirect Measure 3

Indirect Measure 4

Performance Performance Performance Performance Performance Performance Performance Performance

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Target Was… Target Was… Target Was… Target Was… Target Was… Target Was… Target Was… Target Was…

Intended Student Learning Outcomes: Human Resource Management

End of Program

Core Examination

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. The graduate will assess, construct, and formulate procedures regarding employment practices.

Not Met Not Met Met

2. The graduate will evaluate an organization’s workforce, identify employee training/development needs, and create employee training and development initiatives.

Not Met Met

3. The graduate will analyze, develop, and perform an evaluation of an organization’s compensation and benefits system.

Not Met Met

4. The graduate will balance organizational needs with employee rights.

Not Met Met

5. The graduate will analyze the impact and interpret occupational health, safety, and security issues

Not Met Met

6. The graduate will formulate strategic objectives that enhance organizational effectiveness and performance

Not Met Met Met

Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:

1. Review of the Core Business ISLO’s and how they are integrated in major core classes. Review and Revise. Add the Core ISLO’s to assessments for 2014-15 Academic year. This program will begin taking a Core end of program Examination for the 2014-15 Academic year.

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2. The program is currently reviewing the ISLO’s and assessments

3. Supervisor Evaluation should become a direct measure

4. Student exit and program surveys will be added as indirect measures for the 2014-15 year.

Assessment Results: Management

Summary of Results from Implementing Direct Measures of Student Learning:

1. End of Program Comprehensive Examination: Core ISLO’s not used in 2013-14 year 50% of students will score 60% or Higher on Each of the Core Business Areas Accounting Principles- 41% correct Economics – 32% correct Management – 49% correct Quantitative Business Analysis – 32% Finance – 36% Marketing –51% correct Legal and Social Environment – 59% Information Systems- 47% International Issues- 37% MGT Students 17 students ( 13% of 132 students) MGT ISLO’s Assessed: 2,4,5

2. Capstone Project 80% of students will achieve at least a “3” in 75% of the rubric categories MGT ISLO’s assessed:1,3,5,6 Students met 1 of the ISLO’s

Summary of Results from Implementing Indirect Measures of Student Learning:

1. Supervisor Evaluation 90% passed the WRK course and Internship, 75% passed with a “C” or better MGT ISLO’s assessed:1,2,3,4,5

2. Work Experience Exit Survey 60% identified “slight or moderate” increase in achievement MGT ISLO’s assessed:2,4,5

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Intended Student Learning Outcomes Learning Assessment Measures

General Program ISLOs-Not used for the 2013-14 Academic Year

Direct Measure 1

Direct Measure 2

Direct Measure 3

Direct Measure 4

Indirect Measure 1

Indirect Measure 2

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Intended Student Learning Outcomes: Management

End of Program

Core Examination

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Apply effective communication and interpersonal skills to management situations

Met

2. Translate an understanding of management ethics into professional behavior

Not Met Not Met

3. Manage resources and projects in order to attain organizational goals Not Met

4. Evaluate various scenarios to determine the details of the case, the data available, the data yet to be obtained, and the outcomes required for effective decision making)

Not Met Not Met

5. Examine the role of management and its importance to organizational success

Not Met Not Met

6. Produce, revise and present a strategic plan in response to the industry and serving your stakeholders

Not Met

Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:

1. Review of the Core Business ISLO’s and how they are integrated in major core classes. Review and Revise. Add the Core ISLO’s to assessments for

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2014-15 Academic year. This program will begin taking a Core end of program Examination for the 2014-15 Academic year.

2. Review the assessments to see if ISLO’s match

3. Supervisor Evaluation should become a direct measure

4. Student exit and program surveys will be added as indirect measures for the 2014-15 year.

Assessment Results: Marketing

Summary of Results from Implementing Direct Measures of Student Learning:

1. End of Program Comprehensive Examination: Core ISLO’s not used in 2013-14 year 50% of students will score 60% or Higher on Each of the Core Business Areas Accounting Principles- 41% correct Economics – 32% correct Management – 49% correct Quantitative Business Analysis – 32% Finance – 36% Marketing –51% correct Legal and Social Environment – 59% Information Systems- 47% International Issues- 37% MKT Students 5students ( .03% of 132 students) ISLO’s Assessed: 2,4,5

2. Capstone Experience 80% of students will achieve at least a “2” in 75% of the rubric categories MKT ISLO’s Assessed:1,2,3,4,5,6 Students met the ISLO’s

Summary of Results from Implementing Indirect Measures of Student Learning:

1. Supervisor Evaluation 90% passed with a “C” or better MKT ISLO’s Assessed:1,4,5

2. Work Experience Exit Survey 60% identified “slight or moderate” increase in achievement MKT ISLO’s Assessed:3,5,6

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Intended Student Learning Outcomes Learning Assessment Measures

General Program ISLOs-Not used during the 2013-14 Academic year

Direct Measure 1

Direct Measure 2

Direct Measure 3

Direct Measure 4

Indirect Measure 1

Indirect Measure 2

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Intended Student Learning Outcomes: Marketing

End of Program

Core Examination

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Apply effective communication and interpersonal skills to marketing situations

Met Met

2. Produce, revise, and present a marketing plan in response to the market.

Not Met Met

3. Design an integrated marketing campaign Met Met

4. Manage resources and projects in order to attain organizational goals

Not Met Met Met

5. Translate an understanding of marketing ethics into professional behavior

Not Met Met Met Met

6. Examine the role of marketing and its importance to organizational success

Met Met

Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:

1. Review of the Core Business ISLO’s and how they are integrated in major core classes. Review and Revise. Add the Core ISLO’s to assessments for 2014-15 Academic year. This program will begin taking a Core end of program Examination for the 2014-15 Academic year.

2.

3. Supervisor Evaluation should become a direct measure

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4. Student exit and program surveys will be added as indirect measures for the 2014-15 year.

Assessment Results: Supply Chain Management

Summary of Results from Implementing Direct Measures of Student Learning:

1. End of Program Comprehensive Examination: Core ISLO’s not used in 2013-14 year 50% of students will score 60% or Higher on Each of the Core Business Areas Accounting Principles- 41% correct Economics – 32% correct Management – 49% correct Quantitative Business Analysis – 32% Finance – 36% Marketing –51% correct Legal and Social Environment – 59% Information Systems- 47% International Issues- 37% SCM Students students SCM ISLO’s Assessed: 1

2. Capstone Experience 80% of students will achieve at least a “4” in 75% of the rubric categories SCM ISLO’s Assessed: No capstone experience at this time

Summary of Results from Implementing Indirect Measures of Student Learning:

1. Supervisor Evaluation 90% passed the WRK course and Internship, 75%passed with a “C” or better SCM ISLO’s Assessed: 2

2. Work Experience Exit Survey 60% identified “slight or moderate” increase in achievement SCM ISLO’s Assessed:3

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Intended Student Learning Outcomes Learning Assessment Measures

General Program ISLOs-Not used during the 2013-14 Academic Year

Direct Measure 1

Direct Measure 2

Direct Measure 3

Direct Measure 4

Indirect Measure 1

Indirect Measure 2

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Intended Student Learning Outcomes: Supply Chain Management

End of Program

Core Examination

Capstone Project

Direct Measure 3

Direct Measure 4

Supervisor Evaluation

Work Experience Exit Survey

Indirect Measure 3

Indirect Measure 4

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

Performance Target Was…

1. Evaluate the supply chain process, through value stream mapping, for potential risks including bottlenecks, shortages, and removal of waste in terms of time, quality, and cost.

NA NA

2. Analyze industry trends. NA NA

3. Generate solutions to improve the supply chain of a business. NA NA

Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:

1. Review of the Core Business ISLO’s and how they are integrated in major core classes. Review and Revise. Add the Core ISLO’s to assessments for 2014-15 Academic year. This program will begin taking a Core end of program Examination for the 2014-15 Academic year.

2.

3. Supervisor Evaluation should become a direct measure

4. Student exit and program surveys will be added as indirect measures for the 2014-15 year.

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