Peninsula Conflict Resolution Center

Empowering People. Building Relationships. Reducing Violence.

ContentsOur HistoryMessage from Executive Director Donor Thank You2010-2011 Program HighlightsFinancial OverviewHow to Help E-Newsletter

VOL. 23 ANNUAL REPORT 2011

25TH

Anniversary Edition

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PCRC is honored to celebrate its 25th anniversary this year! From a group of community members wishing to make a difference through mediation, PCRC has grown to a staff of 22 and expanded its programs to include schools, violence prevention, facilitation, family engagement and community wellness to meet the evolving needs of San Mateo County. With your support, guidance and partnership, PCRC continues to empower people, facilitate conversation, build skills and encourage participation in the communities it serves. With pride and gratitude, we share 25 years of PCRC’s achievements, which would not have been possible without our present and former staff, dedicated volunteers and you!

25 Years of History

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1986 1987

1986 The Peninsula Conflict Resolution Center is founded with the vision of offering mediation services to the commu-nities of San Mateo County. Mediators assist in the voluntary resolution of a wide array of conflicts between neighbors, consumers/merchants, and landlords/tenants.

1990 PCRC develops the Conflict Resolution in the Schools Program (CRISP) as the first conflict prevention program aimed at helping young people develop skills to handle conflict effectively by “talking it out.”

1992 The Mediation Program provides services to small claims litigants in partnership with the San Mateo County Small Claims Program.

1995 Violence prevention and conflict resolution services are provided to Latino youth. PCRC coordinates and facilitates the first San Mateo County gang mediation. PCRC assists in creating the San Mateo County Multi-Option ADR program’s Juvenile Mediation Program.

1996 A Community Developer is housed at Taft School’s Healthy Start Program in Redwood City, which will later grow into PCRC’s Family Engagement Program housing staff in over 11 schools, countywide.

1997 The Civic Engagement Initiative, developed by PCRC at the request of the Peninsula Community Foundation, promotes involvement through public dialogue on topics of race relations, housing, transportation, and public decision-making. Redwood City immigrant parents receive training to support children’s academic success.

1999 Neighborhood groups achieve their community vision with the Technical Assistance Program (TAP) for the Neighborhood Grants Program and the FAITHS grants.

2000 In partnership with San Mateo County First 5, PCRC launches the Civic Engagement Program for Children and Families, the beginning of a four-year project that engages over 8,000 community residents through approximately 450 dialogue sessions.

2001 Kids Learning Empathy and Respect (KLEAR) is developed through a partnership with San Mateo County Courts and San Mateo Union High School District to teach respectful verbal behavior in schools as an alternative to suspension. The Parent/Teen Mediation Program is established.

2003 The Mediation Program creates a service to assist condo-minium Homeowner Associations (HOAs) in resolving disputes.

2004 The Tongan Interfaith Collaborative is established with local police, Tongan churches, and families to steer Tongan youth into positive activities, resulting in a decrease in gang crime.

2005 The Strengthening Neighborhoods Program is launched, using a collaborative approach with residents, apartment landlords and the San Mateo police, to fight violence and gang activity in the 700 block of North Amphlett Boulevard.

2006 The City of Redwood City is the first public entity to partner with PCRC to provide facilitation services in city-hosted public participation forums.

2007 A school-based Violence Prevention Program is created with Menlo Atherton High School focused on helping high-risk youth develop leadership skills, later housing staff in high schools throughout the county. The Family Engagement Program enters Ravenswood School District.

2008 The MANA project is established to support Pacific Islander youth in San Mateo High School. The Parent Leadership Academy expands and the Youth Development Program is established. The John McNellis Award is created to recognize outstanding service to PCRC.

2009 The Immigrant Engagement Project, Bridging the Cultural Gap, is funded by Silicon Valley Community Foundation. The Community Wellness Initiative is developed with Behavioral Health and Recovery Services to support alcohol and drug abuse prevention. Everyday Heroes Awards recognize community leaders. The John McNellis Award is presented to John Segall.

2010 The Violence Prevention Network is launched with 80 private and public partnering agencies. Bridges to Success initiative is created with Silicon Valley Community Foundation, First 5 San Mateo County and Youth and Family Enrichment Services. The John McNellis Award is presented to Warren Dale.

2011 South San Francisco Coalition for Safe Neighborhoods is launched. The Strengthening Neighborhoods Program is replicated in partnership with City of SSF public officials, law enforcement and community-based organizations. PCRC joins LIBRE to bring basic public benefits to eligible recipients in Latino and Pacific Islander immigrant communities. The Violence Prevention Program provides workshops to incarcerated youth. The John McNellis Award is presented to Ana Navarro, the Community Partnership Award is presented to NDNU, and the Warren Dale BER Award is presented to Ted Hannig at PCRC’s 25th Anniversary dinner and first annual Anti-bullying fundraiser.

OfficersCorinne Centeno, ChairToni Barrack, Vice Chair

Matt Ahrens, SecretaryArlie Ferguson, Treasurer

Steve Kane, IMD Past Chair

MembersLeslie Airola-Murveit

Jacqueline BatesFlorence Beier

Peter DanielRadhika EmensDebra Gerardi

Jerrol HarrisJosh Hugg

Sonoo Thadaney IsraniManual MartinezSadhana NarayanAlexandra Pastor

Ric RudmanColin RuleJohn SegallLesli Smith

Gretchen Wehrle

Advisory CouncilDean Bagley

John BejaranoJohn BlackmanIrma Compton

Warren DaleStuart Forrest

Jeff GeeGary Goldberg

Marvin GoodmanArlen GregorioSanford HeislerDonald Horsley

Rod HsiaoAllan Jaffe

Peggy JensenVivian Kral

William KwongNadine LevinSusan Loftus

Melissa LukinJames Madison

Susan ManheimerKathleen McKenna

Honora MillerAna Navarro

Valerie PowellElizabeth Proctor

Cathy RinconSheila Purcell

Program HighlightsStaff

Jennifer AcunaLuis Aroche

Celia BenavidesAnne Bers

Russell BrunsonCecilia CanaleEvelia Chairez

Debra EwingKeisarina Hafoka

Ester KozaczukGustavo Lopez

Angelica MarianoCindy MarroquinAddieRose Mayer

Malissa NetaneSara Randazzo

Nora RazonNellie ResendezMichelle VilchezCarlos Villarreal

Shauna Wilson-MoraJohn Yap

Community Wellness PCRC, Behavioral Health and Recovery Services, and other community-based partners work collaboratively with youth and adult partnerships to increase community engagement and leadership in order to address issues of alcohol and another drug (AOD) abuse. This program has successfully partnered with two merchants through the Healthy Store Makeover Campaign to increase access to healthy food options. The Everyday Hero award was presented to six individuals for their commitment to a vision of excellence in the community. These Heroes have made San Mateo a safer and healthier place to live through their hard work. Their triumphs now inspire others to hold higher expectations of themselves and the community.

Facilitation The Facilitation Program promotes effective meeting management to increase public participation. This past year, the Program served 2,155 participants through 265 sessions held in the community. This record number of sessions is nearly 100 more than the previous year. In addition, PCRC has been collaborating with other community-based organizations in Silicon Valley to support a long-term initiative called

“Bridging the Cultural Gap.” The goal of this initiative, funded by the Silicon Valley Community Foundation, is to promote mutual benefits for immigrants and their receiving communities that allow newcomers enhanced civic participation and improved economic mobility.

Family Engagement The Family Engagement Program serves to increase the frequency and quality of family engagement in schools and communities and parent attendance in educational opportunities at school. The program builds parents’ comfort and confidence in the school environ-ment by providing them with an understanding of the school system and services. This past year, parents increased their participa-tion in schools activities by 58%, demonstrating the success of PCRC’s efforts. In addition, 2,277 parents learned new skills to better understand their role and impact on their child’s academic success.

Mediation At the core of PCRC’s programs, the Mediation Program provides confidential, non-adversarial conflict resolution services to individuals and groups, including neighbors, landlords/tenants, businesses/consumers, co-workers and families. This past year, the program achieved a 16% increase in family mediations and a five-fold increase in the number of business/consumer mediations. The Me-diation Program depends on the talent, skill and generosity of over 100 dedicated volunteers. In addition to English, mediation services are provided in Spanish, Mandarin, French and Arabic to address the needs of our diverse communities.

SchoolsThe Schools Program builds social and emotional skills among youth through training and leadership development. Increasingly, PCRC is implementing a whole school approach and offers mediation, facilitation and training to improve school climate, student development, relationships between school and families, and organizational culture, all aimed to address non-academic barriers to success. This past year, PCRC presented 17 violence prevention workshops and culturally-themed leadership sessions for English Language Learners at Sequoia High School. A total of 1,597 individuals were trained through the program including K-12 students, school staff and others.

. Violence PreventionThe Violence Prevention Program provides both school-based and neighborhood-based services. In schools, 356 youth were trained in 194 culturally-competent sessions gaining much-needed knowledge, skills, and understanding of violence prevention in their own lives. Over 150 people actively participated in events at Rogell Court and North Amphlett as part of the Strengthening Neighborhoods Program. The Violence Prevention Network launched in 2010 to provide a forum to share and collaborate on county-wide strategies for youth violence preven-tion. This forum has grown from 45 to more than 60 organizations who represent community, faith-based, and law enforcement interests.

Parent Leadership Series–Teamwork icebreaker

14% 17%

15%

9%11%

24%

10%PCRC GeneralSchoolsMediationFacilitationViolence Prevention

Community Wellness

Family Engagement

2010-11 Expenses: $1,483,560

65%

19%

5%

11%Goverment Grants

Contributions

Foundations

Contract/Fee for services

2010-11 Revenue: $1,483,375PCRC is a registered 501 (c) (3) organization. Tax ID # 77-0144000

25TH

Anniversary Edition

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How Can You Help?Your donation will help make lasting change in the lives of our neighbors! PCRC’s Commitment: To use your generosity wisely to meet the growing need in our community. Please help.

Please donate with a credit card securely online at: www.pcrcweb.org.Monthly gifts are an affordable way to help! Other ways to help--

Employer Matching Gifts—check with your employerUnited Way Workplace DonationsSecuritiesBequestsPlanned GiftsIRA GiftsTribute or Memorial Gifts

Please send donations to: Peninsula Conflict Resolution Center 1660 South Amphlett Blvd. Suite 219 San Mateo, CA 94402

www.pcrcweb.org

Information: Debra Ewing, Mgr. of Fund Development & Marketing650.513.0330 Ext. 305 or Email: dewing@pcrcweb.org

Sign up for the PCRC Electronic Newsletter for regular updates at: newsletter@pcrcweb.org

Celebrating 25 Years of History