annual report 2011

Dear Friends of Goodwill/Easter Seals Minnesota,

This 2011 Annual Report marks a time of profound national economic transition. The role of Goodwill/Easter Seals is taking on even greater significance in communities throughout the state. One in five residents of Minneapolis, St. Paul and St. Cloud live below the poverty line1 and job seekers in Minnesota now outnumber full-time openings by six to one.2 At Goodwill/Easter Seals, we are dedicated to improving these statistics and transforming lives, by teaching our participants to find stable, competitive

For 90+ years, Goodwill/Easter Seals has refined an array of core programs and specialized services to prepare our participants to fully participate in the work world. With our workforce professionals, participants form work goals and may learn to manage increasingly complex and often multiple barriers through our individualized, integrated approach. Our work continues to be made possible by long-standing and new partnerships, continuing financial contributions, as well as donations and purchases at Goodwill stores. We are grateful for this ongoing support and work hard to ensure that it is used effectively to carry out our mission. In this report, we’re pleased to update and highlight our work throughout this past year.

With you, we look forward to accomplishing more good work in 2012.

2011 AnnuAl REpoRt

WoRK.

Michael Wirth-Davis, PresiDent & ceO JOsePh Barsky iii, BOarD chair

1 Minneapolis Foundation–OneMinneapolis Report: October 20112 JOBS NOW Coalition–September 2011 Fact Sheet and MN Department of Employment and Economic Development

2 GOODWill/easter seals MinnesOta 2011 annual rePOrt

Goodwill/Easter Seals makes it possible for people to WoRK.

4,690 pARticipAntS SERvED

3,900 FinAnciAl DonoRS

3 Million StoRE cuStoMERS

997 job plAcEMEntS

GOODWill/easter seals MinnesOta 2011 annual rePOrt 3

997 job plAcEMEntS

37,929 SERvicES pRoviDED

43,398 voluntEER houRS

11,700

325 SKillS tRAininG GRADuAtES

1,170 EMployEES

1.2 Million GooDS DonoRS

tonS oF GooDS DivERtED FRoM lAnDFillS


you MAy Enjoy

thE thRill oF A

GREAt DEAl oR

FinDinG A tREASuRE,

but Do you KnoW

thAt youR puRchASE

hElpS put pEoplE

to WoRK?

Goodwill is shopped more than twice as often as any other thrift store. Goodwill shoppers who also donate goods report that three-fourths of their items are donated to Goodwill.*

*2011 Goodwill/Easter Seals Minnesota Study

LEARN ABOuT OuR WoRK


Shopping at and donating to Goodwill® stores help your neighbors create stable WoRK lives.

How to train for, find, retain or improve your work life is not an easy path for everyone. An individualized approach with specialized services distinguishes Goodwill/Easter Seals from other employment and training service providers.

Our professionals guide participants to learn how to recognize and tap into their personal potential and then connect it to the work world. The high quality of our professional practices make a difference in the long-term success of our participants.

Because of the revenues from our stores and donations, Goodwill/Easter Seals can provide specialized, individualized services.

boARD oF DiREctoRS

SuSAN ABDERHOLDEN Executive Director, National Alliance on Mental Illness-Minnesota

LISA ADELMANN, M.B.A., C.P.A. President, LMA Consulting Services

ALLEN BARRON Sr. Vice President of Merchandise Planning, Macy’s North (retired)

JOSEPH BARSky III, M.B.A., Board Chair Program Director, Carlson School of Management, university of Minnesota (retired)

JOHN BERGSTROM, M.B.A., Vice Chair Partner, RiverPoint Investments, Inc.

GLENN FORD, M.B.A. Chief Executive Officer, Praxis Marketplace

DEBBIE GALkA, M.B.A. Vice President, Enterprise Risk Management, Ameriprise

JEROME HAMILTON, C.P.I.M., C.Q.E. General Manager Global Masking and Surface Protection Business, 3M

THOMAS HEANEy, M.A., Treasurer Managing Director, Trio Executive Search

JEROME HOFFMAN, Secretary Vice President, Saint Paul Fire & Marine Insurance Company (retired)

MICHAEL HOWE Financial Planner, Ameriprise

NEEL C. JOHNSON Executive Vice President & Regional Managing Director—Twin Cities Wealth Management, Wells Fargo

BRIAN LASSITER President, Minnesota Council for Quality

SHAWN LEWIS Project Coordinator, LifeSource

MARy C. MAuRICE, M.B.A. Partnership Manager, Twin Cities Public Television, Minnesota Productions

FREDERICk MENz, PH.D., Secretary Professor Emeritus of Rehabilitation and Counseling, university of Wisconsin-Stout

Guy C. MINGO CEO, Marsden Holding, L.L.C.

J. kEITH MOyER Senior Fellow, university of Minnesota, School of Journalism and Mass Communication

JACQuELINE M. SCHuH, J.D. Senior Associate, Gray Plant Mooty

MARy JO SWANSON, D.N.P. Vice President of Operations, Fairview Southdale Hospital, Edina

SANDRA TOWEy, C.P.A., C.M.A., C.F.M. CEO and Founder, Cambra Partners

MICHAEL WIRTH-DAVIS, D.P.A. President and CEO, Goodwill/Easter Seals Minnesota

ouR SKillS

tRAininG EDucAtoRS

WoRK DiliGEntly

to pRoviDE

pERSonAlizED

inStRuction FoR

cAREERS in

SiX inDuStRiES.


The social and economic benefits of supporting individuals in real employment will outweigh the costs for sheltering, institutionalizing, marginalizing, incarcerating and subsidizing the unemployment and subsistence

existence of significant numbers of America’s adults with disabilities and other barriers.*

*Menz, F. (2008) The Easter Seals Employment Model: Societal and Policy Basis for Competitive and Supported Employment. unpublished.



intake and orientation Individuals complete a comprehensive orientation to learn about our offerings so they can make informed choices about participating in programs and services.

Situational Assessment Personalized reviews that address participant employability and cover aspects of their special skills, interests, aptitudes and work behaviors as they occur on the job.

Skills training Programs geared to prepare individuals for careers. Industries include automotive, banking, construction, customer service, medical office, and retail. Graduates receive job coaching and employability training.

transitional Employment Connect participants with a temporary wage-paying job and teach them soft skills to fuel success. Collectively our support services aid in the transition to a stable work life.

job placement Our employment consultants help place participants in jobs that match their individual skills and interests. The goal is finding work with a sustainable wage.

job coaching Job coaches assist the individual and employer in assessing job needs and provide assistance as needed.

EMployMEnt & tRAininG SERvicESWe provide a range of employment and training services, including situational assessment and employee development services. We train individuals for careers within a variety of industries.

SuppoRt SERvicES Fundamental Education Computer lab, typing classes and GED tutoring are education services that help prepare program participants for employment.

SpEciAlizED pRoGRAMScommunity Employment Assistance Workshops

FAthER project

Minnesota Family investment program (MFip)

Medical Equipment loan

Second chance Mentor program

youth Services (GoAlS)

DAn SpARKS Vocational Rehabilitation Program Participant Page 9

RAFiq MuhAyMin ReEntry Services Program Participant Page 10

hAyAt hASSEn Minnesota Family Investment Program Participant Page 11

participant is the term we use at Goodwill/Easter Seals to refer to the individual who comes through our doors seeking guidance.

in this annual report, you’ll learn about a few of our programs and meet the following participants whose lives have been positively impacted.

Goodwill/Easter Seals’ Programs & Services

Self-Sufficiency Life skills classes, support groups and parenting classes.

Mental health clinic Assessment, counseling and support groups.

Social Security Advocacy Assistance navigating the complicated Social Security Insurance (SSI) government program.

community Resources Connections to other community organizations for needs such as medical care, child care, work clothing, housing and transportation.


thE pAth to A StAblE

WoRK liFE

bEGinS With ouR

pRoFESSionAlS

tEAchinG ESSEntiAl

job-READinESS

SKillS.


Every 42 seconds of every business day, a person served by a North American Goodwill earns a good job. Every 13 seconds, another person accesses Goodwill opportunities to build a career and a strong family.*

*2011 Goodwill Industries International



temporary help and provides a learning opportunity for our participants. It’s a win-win partnership—the YMCA hired Dan, a trained, dedicated employee; and Dan found full-time employment so he can stay focused on his recovery.

Preparing people for work to help ensure their long-term success is a responsibility we take very seriously. Goodwill/Easter Seals’ programs are designed to meet the needs of our participants. By 2029, the region will have to replace 776,000 workers due to baby-boomer retirement. Recommendations from Minnesota Compass2 suggest that to close the growing employment gap, Minnesota needs to address all related disparities, provide equal opportunities for all and provide more access to ongoing job support and coaching. Thinking ahead, we continue to refine and enhance our programs to meet the changing needs of our state and accommodate the growing number of individuals looking for work.

As a key provider of Vocational Rehabilitation Services, our WoRK ranges from assessment, evaluation, job-readiness, skills training and placement services to ongoing employment support for people with disabilities.

Fifty-two percent of the estimated 254,000 Minnesotans 18 to 64 years old who have a physical or mental disability were employed in 2010.1 Goodwill/Easter Seals is committed to providing training and opportunities for individuals with disabilities to pursue employment. We believe that anyone who wants to work should work.

We tailor plans to help those with disabilities live independently. As a key Vocational Rehabilitation Services provider, we guide people with disabilities to recognize their career potential and help them connect to the work world.

Dan Sparks struggled for years with chemical dependency. After living in a half-way house, Dan’s vocational rehabilitation counselor referred him to our program to support his need for part-time work. These earnings would allow him time to focus on recovery.

Dan received employment readiness training and worked processing donations at a Goodwill store. Then his employment consultant helped him secure a janitorial internship at YMCA East St. Paul which led to the YMCA offering him a full-time job. Through our program’s paid work experience with the YMCA, the YMCA receives

Situational Assessment We help people identify their personal and employment potential, and develop an individualized plan.

Employment Development Services Participants receive employment readiness training and are placed in a paid work trial in a community setting.

placement Job coaches guide participants with customized career planning, job placement, job retention and follow-up support services.

Follow-up Support Participants may receive job coaching on or off-site to give them support to help them succeed.

vocAtionAl REhAbilitAtion

SERvicE FEAtuRES

“My focus right now is on my recovery. But I’m grateful someone took a chance on me. I appreciate that.”

—Dan Sparks

1 MN Dept. of Employment and Economic Development, 2010 Comprehensive State Needs Assessment (http://www.positivelyminnesota.com/JobSeekers/People_with_Disabilities/PDFs/2010_ Comprehensive_State_Needs_Assessment.pdf)

2 Wilder Research/MN Compass-Ramsey County/City of Saint Paul Blue Ribbon Commission on Reducing Racial Employment Disparities–May 2011


ReEntry Services mean that ex-offenders get a second chance by learning how to create a stable WoRK and home life.

It’s recognized that finding stable employment is a significant challenge for individuals returning to communities after incarceration. Data suggests that 90% of parole violations stem from unemployment or lack of income.1 Quickly addressing the need to work upon release can reduce the likelihood of re-arrest. Our ReEntry Services assist ex-offenders in finding and keeping employment. Our individualized approach involves extensive assessment, intensive case management and development of a plan tailored to meet individual goals.

Rafiq Muhaymin spent 24 years in prison—half his life. Transitioning back into the “real world” was a challenge. Everything was different. He didn’t know how to manage a checking account, use a microwave or even a cell phone. He admits, “I was so terrified that my first impulse was to find a way to go back. It felt safer to be incarcerated.”

When Rafiq decided to get help, he was living in a half-way house, unemployed and severely depressed. He realized he had to make a change or go back to

prison. He was referred to our ReEntry program, where he completed Employment Readiness Training and participated in Job Club. With this guidance, he successfully transitioned back into the community. Rafiq’s change in attitude, his new skills and motivation, led him to a job where he thrives. He’s also committed to help pave the way for men that follow after him.

Our ReEntry Services are made possible by strong relationships with corrections agencies, county child support workers, half-way houses, employment partners and many other nonprofit organizations. Through these partnerships, we launched a mentoring program deepening our ability to go one step further than other organizations. We discovered that for a person to be truly successful in obtaining and retaining a job, ongoing guidance and support, such as mentoring, is important. Whether the support is from an employment counselor or a mentor, our participants get the help they need to succeed.

“I wouldn’t be where I am today if it weren’t for Goodwill/Easter Seals. I am living proof that there

are second chances.” —Rafiq Muhaymin

ReEntRy SERvicE FEAtuRES

Employment Readiness training These intensive classes focus on necessary skills and attitudes needed to secure a job and deal constructively with criminal history in job searches.


Family Strengthening These services help build parenting, relationship and communication skills, as well as beginning the process to resolve child support issues.

1 Minor, Wells and Sims, 2003, pg. 67

Resource connection We teach our participants to navigate community resources related to child care, housing, transportation, mental health and other issues affecting job retention.


SERvicE FEAtuRES FoR MFip

pARticipAntS

Hennepin County’s Minnesota Family Investment Program (MFIP) has recognized the WoRK of Goodwill/Easter Seals, moving families from welfare to work, for the fifth consecutive year.

At Goodwill/Easter Seals, we provide welfare-to-work employment services and address other related personal issues like child care, transportation, cultural barriers and affordable housing to assist those enrolled in the Minnesota Family Investment Program (MFIP).

Ethiopian refugee Hayat Hassen came to Minnesota seven years ago to escape the turmoil of her homeland. She gave up the chance to go to school in Ethiopia when the opportunity arose to come to the U.S. and get a job. She struggles with the challenges of being a single mother. After losing her job of six years due to child care issues, she applied for MFIP benefits to help pay living expenses for herself and her two young sons.

Hayat began working with an employment support consultant at Goodwill/Easter Seals. She received help to draft a resume and look for jobs online. She also received guidance in overcoming two of her biggest obstacles to employment—finding subsidized child care and transportation. She found not one but two jobs in housekeeping and can now stop relying on MFIP. She is proud to say she can once again provide for her sons and can give them a bright future in the United States.

Even with our success helping people with transitions, a few years ago we took note of the demographic of women who struggled to move off MFIP within the 60-month time frame. Both our curiosity and desire to help these women succeed led us to uncover

“I was worried when I wasn’t employed. I didn’t want to be on MFIP. I wanted to work but I needed help.” —Hayat Hassen

Employment Readiness training Individuals are assessed to identify their strengths and interests to help determine their goals for employment and education.


community Resources We help identify resources that affect job retention such as child care, housing, transit and mental health services.

Follow-up Support Once employed, we continue to follow up with each individual to help stabilize his or her employment.

distinctive barriers that they shared. Our insight led to a new evidence-based program that addressed their unique situation.

Due in part to our long history serving those enrolled in MFIP and our program flexibility, we were selected

as a lead agency for a new program: Families Achieve Success Together (FAST). FAST addresses families with disabilities who often continue with MFIP beyond the 60-month limit. This is innovative because participants achieve competitive employment, an integral feature of the FAST Collaborative program.

This partnership includes Goodwill/Easter Seals’ Working Well Mental Health Clinic, HIRED, Open Cities Health Center, Children’s Home and Family Services and Ramsey County Workforce Solutions. The program integrates support from both employment specialists and mental health providers with the sole purpose of guiding families to a stable work and home life. Currently, FAST participates in a national randomized pilot test that compares FAST MFIP results to those participants receiving traditional MFIP services.

ouR pARtnERShipS

With coMpAniES

liKE u.S. bAncoRp

ARE Multi-FAcEtED

AnD MAKE thE

WoRK WE Do

poSSiblE in

thE coMMunity.


From the individual perspective, [employment] is the principal source of income in all modern societies and is key to financial independence and well-being. Employment and contributing to family and societal

productivity is also an important component of self-esteem.*

*Livermore, G., & Goodman, N. (2009). A review of recent evaluation efforts associated with programs and policies designed to promote the employment of adults with disabilities. Ithaca, New york:

Rehabilitation Research and Training Center on Employment Policy for Persons with Disabilities.



Family Services Rochester (FSR)

Functional Industries, Inc. and Rise, Inc.

Greater Metropolitan Workforce Council (GMWC)

Greater Minneapolis Council of Churches

Heading Home Hennepin

Hennepin County Family Court

Hennepin County Child Support

Hennepin County Human Services and Public Health Division

Hennepin County Public Libraries

HIRED

Our WoRK is possible because of partnerships and collaboration. Together we make our communities successful.

coMMunity pARtnERS

Achievement Plus St. Paul Schools

African American Family Services

African Community Services

Anoka County Child Support

Brooklyn Center Community High School

Catholic Charities (CC) St. Paul and Minneapolis

Center For Families, North Minneapolis

Central Minnesota Legal Services

Children’s Home Society and Family Services

CLuES

CMMHC–Central MN Mental Health Center

Community Project Adult Mental Health Initiative (Benton, Sherburne, Stearns and Wright Counties)

Dakota County Child Support

Department of Corrections

DHS-Child Support Enforcement Division

Domestic Abuse Project

Emerge

Goodwill/Easter Seals is connected with hundreds of businesses and more than 90 government and nonprofit organizations. Our partners may refer participants, volunteer, fund our programs or employ our graduates.

One partnership example is Fendler Patterson Construction. The Fendler Patterson team has volunteered their time and expertise to ensure our

Rob FEnDlER Community Partner

john pAttERSon Community Partner

Construction Skills training curriculum sets up our participants to succeed in the construction industry.

Another example of a partner is our 10-year relationship with U.S. Bancorp®. Our partnership has been shaped by its employee volunteer participation in our Business Advisory Councils, office space for bank skills training programs and the philanthropic support from its foundation.

Hubbard County Child Support

Inver Hills Community College

kandiyohi County MFIP

Larson Vocational

Local Initiatives Support Corporation (LISC)

Lutheran Social Services

Minneapolis ABE

Minneapolis Community & Technical College

Minneapolis Employment and Training Program

Minnesota Fathers and Families Network (MFFN)

North and South Minneapolis Workforce Centers

North St. Paul Workforce Center

Northpoint Health and Wellness Center

Olmsted County Child Support

Open Cities Health Care Center

Parents as Teachers/Meld

Project For Pride In Living (PPL)

Project Homeless Connect—Hennepin and Ramsey Counties

Putting All Communities Together for Families (PACT for Families) formerly PACT 4 in the Willmar area, includes 5 counties

Ramsey County Public Libraries

Ramsey County Child Support

Ramsey County Workforce Investment Board

Ramsey County Workforce Solutions

Rehabilitation Services

Rural Minnesota CEP

SBETC-Stearns Benton Employment and Training

St. Cloud School District 742

St. Cloud VRS– Business Specialist

St. Joseph’s Area Health Services

St. Paul College

St. Paul Community Literacy Consortium (Hubbs Center)

St. Paul Promise Neighborhoods

St. Paul Public Libraries

St. Steven’s Human Services

Stearns County Child Support

Summit Academy OIC

The Citizen Professional Center, university of Minnesota, Dr. William Doherty

The Division of Indian Work

Turning Point, Inc. North Minneapolis

Twin Cities Housing Development Corporation (TCHDC)

Willmar School Dist. 347

Workforce Development Inc. (WDI)

lynEll thiEl Community Partner


pARticipAnt pRoGRAMS & SERvicES

transitional EmploymentEmployment Development Services

ReEntry Services

Transitional Work Experience, Ramsey County MFIP

Work Experience (St. Cloud & Willmar)

Skills trainingAutomotive

Bank and Finance

Construction

Customer Service/Call Center

Financial Call Center

Forklift training

Medical Office

Retail

placement, Retention, and career AdvancementDislocated Worker Minneapolis Employment & Training Program Adult Services (METP)

Dislocated Worker—Ramsey County

Employment Development Services

FastTrac – Child Care and Medical Billing

Job Development and Placement

MFIP—Hennepin County

Minneapolis GED

Ramsey County WIA Adult

Renewable Energy Networks Empowering Workers (RENEW)

School Work Experience

St. Paul Area: COACTION

Work Experience (WEX)

Specialized ServicesAdult Rehabilitative Mental Health Services (ARMHS)

Community Resource Assistance

FATHER Project

GOALS

Medical Equipment Loan

Supplemental Security Income (SSI) Advocacy

Working Well Mental Health Clinic

Get to know our WoRK—Goodwill/Easter Seals’ programs, participant services and store locations

StoRE locAtionS (as of September 2011)

Apple Valley

Blaine

Bloomington

Champlin

Coon Rapids

Eagan

Elk River

Hastings

Hopkins

Hudson, WI

Maple Grove

Maplewood

Minnetonka

Oak Park Heights

Rochester

Rogers

Roseville

Shakopee

St. Louis Park

St. Paul

West St. Paul

Waite Park

Willmar

Woodbury

pARticipAnt SERvicES locAtionS

Main office553 Fairview Ave. N., St. Paul

Auto & construction Skills training 635 Prior Ave., St. Paul

banking and Finance Skills training u.S. Bank 2383 university Ave., St. Paul

center for Families 3333 4th St. N. Minneapolis

coAction/Ramsey countyLiberty Plaza Resource Center 290 Arundel St., St. Paul

Dislocated Worker Servicesu.S. Bank, 919 East Lake St., Minneapolis

Elk River Mission Services19624 Holt St. N.W., Elk River

FASt collaborative1821 university Ave. W.,St. Paul

FAthER project/Minneapolis GED 2700 East Lake St., Minneapolis

hennepin county MFip program2209 East Lake St.,Minneapolis4300 West 36½ St., St. Louis Park

lSS/SiF partnership john A. johnson Achievement plus740 york Ave., St. Paul

Medical office Skills trainingu.S. Bank, 919 East Lake St., Minneapolis

MEtp Adult Services North Minneapolis Workforce Center 1200 Plymouth Ave. N., Minneapolis

Resource Room Management and ServicesNorth St. Paul Workforce Center 2098 11th Ave. E., North St. Paul

Retail Skills training Apple Valley Target 15150 Cedar Ave. Apple ValleyCash Wise Grocery Store 113 Waite Ave. S. Waite ParkLake Street Target 2500 Lake St. MinneapolisMidway Target 1400 university Ave. St. Paul

South Minneapolis Workforce center777 East Lake St., Minneapolis

St. cloud Mission Services50 South 2nd Ave., Waite Park

turning point1500 Golden Valley Rd., Minneapolis

Willmar Mission Services2424 First St. S., Willmar

Working Well Mental health clinic/ARMhS1821 university Ave., West St. Paul

ShEilA FoSS Goods Donor

KAthy DobovSKy Support Coordinator, FATHER Project

note: In addition to the above locations, Goodwill/Easter Seals is available to those in need of creating stable work lives at workforce centers, community centers and libraries.

Thank you to all the people who make the WoRK of Goodwill/Easter Seals possible: volunteers, donors and shoppers.

joE bARSKy Financial Donor

jAcKiE buRGESon Volunteer

cuRREnt cERtiFicAtionS AnD AccREDitAtionS incluDE:• Adult Rehabilitative Mental Health Services (ARMHS), approved provider

in Hennepin, Ramsey, Scott, Stearns and Dakota counties

• AdvancED Accreditation Commission through the North Central Associated Commission on Accreditation and School Improvement, accredited as a Supplementary Education School

• CARF, the Rehabilitation Accreditation Commission, continuous 3-year accreditation since 1977

• Hennepin County, Minnesota Family Investment Program (MFIP) Employment Services Program approved provider

• Minneapolis Employment and Training Program (METP), Adult Placement and Retention vendor and Dislocated Worker

• Minnesota Department of Employment and Economic Development (DEED), State Dislocated Worker provider

• Minnesota DEED, Workforce Investment Act (WIA) Certified Training provider

• Minnesota DEED, Extended Employment provider

• Minnesota Department of Health, certified as an Essential Community provider

• Minnesota Department of Human Services (DHS), licensed as a Rule 29 Multi- disciplinary Mental Health Clinic (the G/ESM Working Well Mental Health Clinic)

• Minnesota DHS, Supplemental Security Income (SSI) Advocacy services approved provider

• Minnesota Department of Labor, Registered Rehabilitation approved vendor

• Minnesota Office of Higher Education, licensed as a Private Career School

• Ramsey County, Adult Placement and Retention Core Services approved provider through the libraries and Resource Room

• Ramsey County, MFIP Family Stabilization Services (FSS) provider


StAtEMEntS oF FinAnciAl poSition

September 30, 2011 September 30, 2010

ASSETS Cash and Cash Equivalents $1,262,825 $1,941,179

Accounts Receivable 1,656,374 1,687,401

Inventory 1,441,366 1,078,314

Prepaid and Other Expenses 1,086,574 607,699

Investments 6,793,560 5,764,266

Land, Building and Equipment, Net 26,244,071 23,825,933

TOTAL ASSETS $38,484,770 $34,904,792

LIABILITIES Accounts Payable $1,276,024 $1,137,664

Accrued Expenses 2,928,636 2,519,705

Long Term Debt 12,434,560 12,982,918

Total Liabilities 16,639,220 16,640,287

NET ASSETS $21,845,550 $18,264,505

TOTAL LIABILITIES AND NET ASSETS $38,484,770 $34,904,792

StAtEMEntS oF FinAnciAl ActivitiES

Fiscal Year 2011 Fiscal Year 2010

REVENUE Retail Operations $46,791,479 $38,400,824

Program Service Fees, Grants & Contracts 6,522,706 7,364,870

Contributions 1,762,251 1,560,611

Miscellaneous 22,547 466,766

Support and Revenue before Cost of Retail Sales

$55,098,983 $47,793,071

Less: Cost of Retail Sales (18,880,702) (16,386,295)

Total Revenue, Net $36,218,281 $31,406,776

EXPENSES Program Expenses $29,307,360 $25,288,366

Management and General 3,923,254 3,572,409

Fundraising 657,948 827,696

Total Expenses $33,888,562 $29,688,471

Change in Net Assets available for Operation

$2,329,719 $1,718,305

Contributions & investment gains/losses to Board Designated Endowment Fund

1,251,326 131,971

Change in Net Assets $3,581,045 $1,850,276

Everyday thousands of people see our 24 Goodwill stores in their communities. Whether you are a neighbor, shopper, donor or volunteer, each of you is important to the work of Goodwill/Easter Seals.

Goodwill has a long history as a re-purposer of donated goods. Re-use of goods is not only healthy for our environment but also good for those who want affordable clothing and household items. The revenues from donated goods help make it possible for participants to achieve stable work lives in our communities.

Financial gifts we receive from individuals and organizations are essential to the high quality of the services we provide. Thank you to those who have made cash donations.

Our volunteers are an important daily presence in the Goodwill/Easter Seals’ community. Participants and our staff have come to rely on your generosity of spirit and time.Annual report

concept and design: Tilka Design

GooDWill’S

3 Million ShoppERS

AnD 1.2 Million

GooDS DonoRS hElp

uS poSitivEly AFFEct

thE DAily livES oF

pEoplE by cREAtinG

StAblE WoRK.

996 1/12

MAin oFFicE 553 Fairview Ave. n., St. paul, Minnesota 55104 651-379-5800 tEl 651-379-5803 FAX www.goodwilleasterseals.org

Goodwill/Easter Seals Minnesota is a member of Goodwill Industries International and an affiliate of Easter Seals, two organizations with long histories of assisting individuals with disabilities and barriers to education, employment and independence.

Since 1902, Goodwill industries international has enhanced the dignity and quality of life of individuals, families and communities by eliminating barriers to opportunity and helping people in need reach their fullest potential through the power of work.

Easter Seals has been helping individuals with disabilities and special needs, and their families, live better lives for nearly 90 years. From physical rehabilitation to job training, Easter Seals offers a variety of services to help people address life’s challenges and achieve personal goals.

the mission of Goodwill/Easter Seals Minnesota is to assist people with barriers to education, employment and independence in achieving their goals.

annual report 2011

Documents

role of goodwilleaster

work world

work goals

work life

good work

stable work lives

goods report

goodwill stores