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Annual Performance Plan2018/19
Annual Performance Plan 2018/19 I Compensation Fund 1
ANNUAL PERFORMANCE PLAN
2018/19
COMPENSATION FUND
2
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Annual Performance Plan 2018/19 I Compensation Fund
TABLE OF CONTENTS
FOREWORD BY THE MINISTER 3
ACCOUNTING OFFICER’S STATEMENT 4
OFFICIAL SIGN-OFF 6
LIST OF ACRONYMS 8
ORGANISATIONAL STRUCTURE 9
PART A: STRATEGIC OVERVIEW 12
1. UPDATED SITUATIONAL ANALYSIS 12
2. REVISIONS OF LEGISLATIVE AND OTHER MANDATES 14
3. OVERVIEW OF 2018/19 BUDGET AND MTEF ESTIMATES 16
PART B: PROGRAMMES AND SUB-PROGRAMME PLANS 20
PROGRAMME 1: ADMINISTRATION 20
PROGRAMME 2: COID SERVICES 26
PROGRAMME 3: MEDICAL BENEFITS 32
PROGRAMME 4: ORTHOTIC AND REHABILITATION 38
PART C: LINKS TO OTHER PLANS 44
ANNEXURE D 45
1. Vision 45
2. Mission 45
3. Values 45
4. Strategic orientated goals 45
ANNEXURE E 46
ANNEXURE F 54
Annual Performance Plan 2018/19 I Compensation Fund 3
FOREWORD BY THE MINISTER One of the key occupations of the Department of Labour (DoL) is
to promote opportunities for women and men to obtain decent
and productive work that is characterised by conditions of freedom,
equity, security and dignity, the International Labour Organisation
(ILO) defines these fundamental principles as “Decent Work”. In this
formulation, the protection of workers against work-related sickness,
disease and injury, as embodied in the Bill of Rights in our Constitution
is an essential element of security and continues to be a high priority
for this government.
Mistakes, accidents, oversights, injuries, no matter how skilled and
careful, can happen even in the safest workplaces. They usually
occur when least expected and inadvertently cause harm to workers
especially to those who are the most vulnerable and who work in
precarious work environments. According to ILO estimates, each
year two million men and women die from work-related diseases
and accidents – a death toll averaging some 5, 000 workers a day.
The socio-economic damage of these incidents and fatalities on
workers and their families, as well as the entire society, has reached
the levels where all of us need to join hands in finding solutions and
real partnerships going forward.
The 2018/19 Compensation Fund’s Annual Performance Plan (APP), is by and large a reflection of our resolve to ensure that we
play our part in insuring that the Fund contributes to the attainment of “Decent Work” from occupational injuries and diseases
perspective. To this end the Fund will be implementing its revised organisational structure which is geared towards improving
performance in general and rehabilitation and the return to work programme in particular.
Vocational rehabilitation will be one of the key focus areas, wherein workers who cannot return to work because of injuries or
diseases sustained at a workplace, will be reskilled based on their current capabilities in order to enhance their re-absorption back
in the labour market.
This Plan is also designed to lift the overall quality of work and impact of the Compensation Fund in order to improve the lives
of all those that we serve. I look forward to an effective and efficient implementation of this Plan, and I am confident that with
dedication and commitments, nothing is impossible.
We are here to serve; providing the best service delivery possible to our people is the end, the Annual Performance Plan is the
means.
_________________________
Ms MN Oliphant, MP
Executive Authority of the Department of Labour
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ACCOUNTING OFFICER’S STATEMENT I am pleased to present the Compensation Fund’s Annual
Performance Plan for 2018/2019 that covers the organisational
renewal and priorities which must be achieved in the financial year.
The Annual Performance Plan is based on five priorities, namely:
building capacity to act truly as a vanguard for the protection of
vulnerable workers and their families, ensuring that work places
are safe from injuries and diseases; fast-tracking the improvement
of service delivery; eradicating backlog; improving stakeholder
relations, implementing rehabilitation and reintegration programme
and amending the Compensation for Occupational Injuries and
Diseases (COID) aimed at broadening the scope of coverage so as to
include domestic workers.
The Policy’s priorities are also to strengthen the core business and
provide avenues to fulfil the goals on the National Development Plan
(NDP) and the Medium Term Strategic Framework and advancing
outcome 4 and outcome 13 aimed at improving the lives of
vulnerable employed South Africans. Improved internal capacity and
morale is a recipe for improved performance.
During the 2017/18 Financial Year, the Compensation Fund has
made significant progress in addressing backlog, improving relations
with key and strategic stakeholders, setting up internal control measures and addressing key health and safety issues that affect
vulnerable employees in a workplace. Processing of claims also improved significantly. Compared to the 90% of registered claims
which were adjudicated within 60 working days of receipt during the 2016/17 Financial Year, 97% of the registered claims were
adjudicated within 60 working days of receipt by the end of December of the 2017/18 Financial Year.
Amongst the issues which are the focus by the Fund over the medium term is to continuously improve access to social insurance
for the working age population with the aim of preventing or alleviating poverty and providing protection against vulnerability. It
is on this basis that the Fund is working together with the Inspections and Enforcement Services of the Department of Labour to
ensure that intense inspections are conducted within workplaces.
Working towards impact
In the year 2018/2019, the Compensation Fund will continue to ensure that its strategic investments are aimed at broadening
coverage of services to all employees of the Republic of South Africa. This will be done through investment in human capacity
development, improvement of technological infrastructure, investments on social security programmes, and building capacity in
the provinces.
In response to the service delivery challenges, the Fund is continuously investing on strengthening its provincial processing
centres, to ensure an improved registration, adjudication and processing of all qualifying claims within reasonable turnaround
times. Improvement on turn-around times in delivering quality services is key. In order for this to be realised, the Fund has budgeted
R11 billion for the 2018/2019 financial year, capacitated its key and strategic programmes by reviewing its organisational structure
and standard operating procedures.
Given the budget pressures, it cannot be business as usual. Increased efficiency and productivity in every corner of the
Compensation Fund is mandatory to get the best value from the income generated from employers. We have a choice; we can
choose to focus on the impossibilities of it all, or we can choose to see the opportunities. In the words of Dr Nelson Mandela, “Let
our choices reflect our hopes and not our fears”. And in our case, we choose that latter.
Annual Performance Plan 2018/19 I Compensation Fund 5
I want to take this opportunity to thank the Minister and Deputy Minister of Labour for their leadership and support in my plan of
turning the Compensation Fund around and improving service delivery.
Conclusion
The pace and magnitude of outcry for improving service delivery is currently racing ahead beyond our control and manifests
in threats to the Compensation Fund. There is an urgent need for the holistic assurance of discipline and dedication from the
employees of the Fund to shape the performance environment and facilitate progress towards sustainable and improved service
delivery.
Simply put, if social development is a goal of the country, prevention of injury on duty, occupational diseases and/or fatalities that
occurs in a workplace provides boundary conditions and economic growth, as they always say that “A productive employee is a
happy and healthy employee”.
Transforming the Compensation Fund has taken great effort, but with everyone in unison, greater heights can be achieved.
I believe that this Annual Performance Plan will go a long way in ensuring that the Compensation Fund achieves its stated
objectives and fulfilling its mandate.
___________________
Mr. T.M. Lamati
Director-General
Department of Labour
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OFFICIAL SIGN-OFFIt is hereby certified that this Annual Performance Plan:
• Was developed by the management of the Compensation Fund under the guidance of the Minister of Labour, Ms MN
Oliphant, MP.
• Takes into account all the relevant policies, legislation and other mandates for which the Compensation Fund is responsible
and was prepared in line with the Compensation Fund Strategic Plan.
• Accurately reflects the performance targets which the Compensation Fund will endeavour to achieve over the period
2018/19.
M.J. Ledwaba
Director: SPPM&E Signature:
T. Headbush
Chief Operations Officer:
Signature:
N. Qamata
Chief Director: Corporate Services
Signature:
M. Ruiters
Chief Director: COID Services
Signature:
Annual Performance Plan 2018/19 I Compensation Fund 7
J. Modiba
Chief Financial Officer Signature:
V. Mafata
Compensation Commissioner Signature:
T. Lamati
Director-General of Labour Signature:
S.P. Holomisa, MP
Deputy Minister Signature:
Approved by:
M.N. Oliphant, MP
Executive Authority
Signature:
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LIST OF ACRONYMS
ACRONYM DESCRIPTION
AGSA Auditor-General of South Africa
APP Annual Performance Plan
CD Chief Director
CF Compensation Fund
CPI Consumer Price Index
COIDA Compensation for Occupational Injuries and Diseases Act
D Director
DOL Department of Labour
GDP Gross domestic Product
TTD Temporary Total Disablement
IES Inspection and Enforcement Services
KRA Key Result Area
MTEF Medium Term Expenditure Framework
MP Member of Parliament
N/A Not Applicable
ROE Return of Earnings
TTD Temporary Total Disablement
PA Pensions Administrators
Annual Performance Plan 2018/19 I Compensation Fund 9
ORGANISATIONAL STRUCTURE
Compensation Commissioner: Mr. V. Mafata
Acting Chief Director: Medical Benefits:
Ms. M Ruiters
Chief Director: Orthotics, LAP and
Rehabilitation Services:
Vacant
Chief Director:
COID Services
Ms. M Ruiters
Chief Director: Financial
Management Mr. J Modiba
Chief Director:
Corporate Services
Ms. N Qamata
Chief Operations
Officer: Mr. T
Headbush
Director: Executive Support:
Vacant
Director: Internal Audit Ms. B Gumbu
Acting Director: Risk Management Ms. K Lebepe
Director: Anti-Corruption and
Integrity Management Ms. K Lebepe
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Annual Performance Plan 2018/19 I Compensation Fund 11
PART ASTRATEGIC OVERVIEW
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PART A: STRATEGIC OVERVIEWThe South African labour administration system recognises that labour market flexibility for competitiveness of enterprises should be balanced with the promotion and protection of the basic rights of workers and with provision of adequate social safety nets to protect vulnerable workers.
Despite the introduction of progressive labour and employment policy reforms and programmes, the labour market is still characterised by high levels of unemployment and under-employment, inequality and discrimination, violation of employment standards and fundamental rights at work, and unacceptably high levels of workplace incidents and injuries.
1. UPDATED SITUATIONAL ANALYSIS
1.1. PERFORMANCE DELIVERY ENVIRONMENT
The Fund’s delivery environment is affected by many external environmental factors. Some of the challenges from this environment are as follows:
• The first challenge is:
The World Bank has lowered its estimates for South Africa’s economic growth between 2017 and 2019. It said South Africa’s economy, which grew by 0.5% in 2016 (2017 Budget Review), would not show much improvement with 0.6% growth in 2017 and 1.1% in 2018, before showing more gains in 2019 of 2%. The projections for 2017 and 2018 are 0.5 and 0.7 percentage points less respectively than its January 2017 figures
The figures paint a far gloomier picture than the South African Reserve Bank’s (SARB) latest economic projections. It said on 25 May that it had revised growth projections down to 1.0% (2017), 1.5% (2018) and 1.7% (2019).
These figures were lower than the official growth projections revealed in the 2017 Budget Review, which expected growth figures of 1.3% (2017), 2% (2018) and 2.2% (2019).
The SARB’s reasoning for the lower projections were due to “the expected impact of the sovereign credit ratings downgrade on domestic private sector gross fixed capital formation in particular”.
The World Bank agreed, saying a “deterioration of investor confidence in South Africa amid two recent sovereign rating downgrades to sub investment grade” have impacted its economic growth. These will have a negative effect on the Funds ability to grow the investment portfolio. As a result of the slow growth, many businesses will be negatively affected. This will in return impact on the Funds investment growth as the Fund will in all probability receive less revenue from business. DoL will continue to implement measures to ensure that employers are submitting (Return of Earnings ) ROE’s to the Fund.
• The second challenge relates to:
Poverty alleviation programs designed to promote employment and strengthen protection of social security are overwhelmed by the current South African’s unemployment rate which according to the Statistic SA 1st Quarter Labour Survey 2017:
“The growth in employment by 144 000, was offset by the growth in the number of job-seekers by 433 000 driving the unemployment rate to 27,7% in the first quarter (Q1) of 2017. This is the highest unemployment rate observed since September 2003.
The growth in employment was observed in all industries except agriculture, trade and services. The biggest growth was observed in manufacturing (62 000), finance & other business services (49 000) and Mining (26 000). Mining grew for the first time in Q1:2017 after declining for four successive quarters. Furthermore, employment grew in all provinces quarter to quarter except in Eastern Cape and Limpopo. All metros registered growth in employment except Nelson Mandela Bay, Mangaung and City of Johannesburg which remained virtually unchanged.
There were approximately 500 000 extra people in employment in Q1:2017 compared to the same period last year. The year-on-year employment growth was driven by manufacturing (145 000), construction (143 000) and finance (152 000).
Of the 433 000 people who joined the ranks of the unemployed, approximately 58% were young people aged 15-34 years increasing the youth unemployment rate by 1,6 percentage points to 38,6%. The proportion of those in short term unemployment
Annual Performance Plan 2018/19 I Compensation Fund 13
(i.e. those who have been looking for work for less than a year) increased by 2,4 percentage points to 34,2% a further indication that these were young people who joined the labour force at the beginning of the year.
Unemployment rate remained high among those with education level of less than matric at 33,1% which is 5,4 percentage points higher than the national average. While the unemployment rate among graduates remained at 7,3%.
Unemployment rate increased or remained virtually unchanged in all provinces except Northern Cape. The biggest increase in unemployment rate was observed in Eastern Cape which increased by 3.8 percentage points to 32,2%.
The expanded unemployment which includes those who wanted to work but did not look for work increased by 391 000 people, resulting in an increase of 0,8 of a percentage point in the expanded unemployment rate to 36,4%. This is approximately 9,3 million people who did not have work but wanted to work in Q1:2017.
The above mentioned should be seen together with the outcomes of the StatSA Poverty Survey published on 22 August. The report states the following:
“Despite the general decline in Poverty between 2006 and 2011, poverty levels in South Africa rose in 2015. When applying the upper-bound poverty line ( R992 per person per month)in 2015 prices), we see that more than one out of every two South African were poor in 2015, with the poverty headcount increasing to 55,5% from a series low of 53,2% in 2011. This translates into over 30,4 million South Africans living in poverty in 2015. While the recent increase in headcount is unfortunate, we are still better off compared to the country’s poverty situation a decade earlier when it was estimated that two out of every three people (66,6% or roughly 31,6 million) people were living below the upper-bound poverty line in 2006”.
There is a need to ensure compliance by employers on COID services and the Fund is working with the Inspections and Enforcement Services (IES) in this regard by creating awareness on safety in the workplaces.
• The third challenge is:
New technological innovations will have impact on the labour market as many of the jobs will become automated. This might have a negative impact on the labour market as many jobs might become redundant resulting in an increase in the unemployment rate. Training of employers and CF employees on Umehluko will continue to ensure an improvement in the delivery of services.
• The fourth challenge relates to:
Lack of Safety Compliance by the Mining Industry and other industries to the Occupational Health and Safety Amendment Act gives rise to the high injury and fatalities in the labour market. There is a need to ensure compliance by employers on COID services and the Fund is working with the Inspections and Enforcement Services (IES) in this regard by creating awareness on safety in the workplaces.
• The fifth challenge is:
Inadequate instruments for constant performance monitoring and evaluation of labour market policies and programmes to determine their impact on the economy:
- Stakeholder participation and strategic partnerships in programme delivery, monitoring and feedback is inadequate, despite our strong culture of social dialogue in policy development.
- Planning processes are to some extent not well co-ordinated between strategic departments on related socio-economic development programmes.
- Our appreciation and use of modern information and communication technology systems to manage data and information is inadequate.
1.2 OVERVIEW OF THE ORGANISATIONAL ENVIRONMENT
The Compensation Fund plays a significant role in terms of providing social security to employees. However, the Fund is impacted by various challenges which impedes on its mandate and strategic objectives.
The following strengths and weaknesses have been identified in the CF Environment:
Strengths
• CF Strategic Plan 2015/16-2019/20
• Continuous implementation of the CF Action plan
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• Collective and participatory planning process by CF management including Provincial Offices
• Revised organisational structure which is being implemented
• Contribution to Outcome 13
• Improving employer compliance and revenue generation(CF-Filling)
• Staff skill development (through bursaries and other initiatives)
Weakness
• The ever changing economic landscape which has the prospects to affect the investment by the Fund. The Fund appointed Actuaries to ensure informed investments are done through the Public Investment Corporation (PIC).
• All identified and/or suspected fraudulent activities are dealt with through both internal processes and law enforcement agencies.
• Systems not responsive to effective and efficient service delivery. The Fund is in the process of procuring systems that will ensure service delivery including the turnaround times is improved. This includes a system wherein employers will perform self-registration and declarations.
• Ability to attract and retain critical skill, e.g. Medical Practitioners. The Fund reviewed job profiles for required critical skill to ensure ability to compete with already established departments requiring similar skill set. The Fund further partnered with the South African Institute of Chartered Accountants (SAICA) wherein the Fund invested in the training of critical skills.
Further to this, the following key issues have been identified related to the Fund’s Organisational Environment:
• The Fund’s Head Office vacancy rate was at 23.2% at the end of December 2017. This can be attributed to the fact that due to implementation of the revised CF structure, new posts are being created which will be filled in due course.
• The Fund is in process of addressing the Audit Findings from the Auditor General of South Africa ( AGSA) Audit Report of 2016/17. In order to address the audit findings the Fund developed an AGSA Audit Action Plan and being monitored on a continuous basis.
• The Fund is continuing with the implementation of the revised Structure. As part of the process the programme structure has been revised. The revised Programme structure contains the following 4 Programmes which are reflected in the 2018/19 APP:
- Programme 1: ADMINISTRATION
- Programme 2: COID SERVICES
- Programme 3: MEDICAL BENEFITS
- Programme 4: ORTHOTIC AND REHABILITATION
• The Fund has paid 100% of approved benefits within five working days by 31 December 2017.
• 97% (142 666 claims finalised out of the 147 529 received) of claims received was adjudicated within 60 workings of receipts (end of December 2017).
• 94% of medical invoices received (568 311 invoices were received and 536 899 was finalised within 60 workings of receipts (end of December 2017).
2. REVISIONS OF LEGISLATIVE AND OTHER MANDATES
2.1. CONSTITUTIONAL MANDATE
The mandate of the Compensation Fund is derived from Section 27 (1) (c) of the Constitution of the Republic of South Africa. In terms of this Act, specifically the mentioned Section, all South Africans have a right to social security. The Compensation Fund is mandated to provide social security to all injured and diseased employees
Annual Performance Plan 2018/19 I Compensation Fund 15
2.2. LEGISLATIVE MANDATE
The Compensation Fund is a Schedule 3A Public Entity (These entities are normally extensions of a public entity with the mandate to fulfil a specific economic or social responsibility of government. They rely on government funding and public money, either by means of a transfer from the Revenue Fund or through statutory money. As such, these entities have the least autonomy.) of the Department of Labour. The Fund administers the Occupational Injuries and Diseases Act No 130/1993 as amended by the COIDA 61/1997. The main objective of the Act is to provide compensation for disablement caused by occupational injuries or diseases sustained or contracted by employees, or for death resulting from injuries or diseases, and provide for matters connected therewith.
The Fund generates its revenue from levies paid by employers and this consists of annual assessments paid by registered employers on a basis of a percentage or fixed rate of the annual earnings of their employees. The COID Act, however, makes provision for a minimum assessment to ensure the assessment is not less than the administration costs incurred.
The operations of the Fund are also informed by the following legislations:
• Constitution of the Republic of South Africa, 1996, as amended;
• Occupational Health and Safety Act, 1993;
• National Economic Development and Labour Council Act (NEDLAC), 1994;
• Labour Relations Act, 1995, as amended;
• Basic Conditions of Employment Act, 1997, as amended
• Employment Equity Act, 1998, as amended;
• Skills Development Act 1998, as amended;
• Unemployment Insurance Act, 2001, as amended;
• Unemployment Insurance Contributions Act, 2002;
• Employment Services Act, 2014;
• Public Finance Management Act, 1999, as amended;
• Public Service Act, 1994, as amended;
• Broad Based Black Economic Empowerment Act, 2003;
• Preferential Procurement Policy Framework Act, 2000;
• Prevention and Combating of Corrupt Activities Act, 2004;
• Promotion of Access to Information Act, 2000;
• Promotion of Administrative Justice Act, 2000; and
• Promotion of Equality and Elimination of Unfair Discrimination Act, 2000.
I would like to take this opportunity to thank the Minister, the Deputy Minister, the Director- General and the Compensation Fund Board for their leadership and support as well as the Compensation Fund employees for their dedication in ensuring that we meet the Fund’s mandate.
_______________________________
Mr. V. Mafata
Compensation Commissioner
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3. OVERVIEW OF 2018/19 BUDGET AND MTEF ESTIMATES
3.1 EXPENDITURE ESTIMATES
Compensation Fund:
ProgrammeAudited outcomes
Adjusted ap-propriation
Medium-term expenditure
2014/15 (R ‘000)
2015/16 (R ‘000)
2016/17 (R ‘000)
2017/18 (R ‘000)
2018/(R’ 000)
2019/20 (R ‘000)
2020/21 (R ‘000)
Programme 1: ADMINISTRATION 984 503 821 534 983 480 1 431 175 2 022 981 2 124 130 2 230 337
Programme 2: COID SERVICES 6 038 562 8 510 520 5 590 621 7 810 777 5 903 137 6 198 294 6 508 209
Programme 3: MEDICAL BENEFITS 22 523 31 979 47 440 65 101 3 106 697 3 187 761 3 338 753
Programme 4: ORTHOTIC AND REHABILITATION
- - - - 2 450 2 550 2 677
Subtotal 7 045 588 9 364 033 6 621 541 9 307 053 11 035 265 11 512 735 12 079 976
Direct charges against Revenue
Total
Change to budget estimate
Economic Classification
Current Payments
Compensation of employees 410 076 501 302 636 375 653 450 843 370 885 539 929 816
Goods and services of which: 577 570 937 636 315 195 854 052 1 085 113 1 139 368 1 196 337
Communication 37 470 13 347 16 208 25 086 18 340 19 257 20 220
Computer services 40 669 109 618 75 584 95 575 222 333 233 449 245 122
Consultants, contractors and special services
38 606 441 774 25 994 148 687 208 064 218 467 229 391
Inventory 11 597 4 028 3 673 15 967 15 513 16 289 17 103
Maintenance repair and running cost 2 722 3 572 6 952 8 458 23 013 24 163 25 371
Operating leases 89 965 78 799 78 270 85 952 153 445 161 118 169 173
Travel and subsistence 62 501 34 052 30 412 44 476 51 049 53 602 56 282
Advertising and Legal services 43 560 40 633 40 305 75 990 77 178 81 038 85 089
Other (Administrative expenditure Items not provided for in the template)
250 480 211 813 37 797 353 861 316 178 331 985 348 586
Depreciation and Acc Amortisation 21 120 12 350 41 850 22 946 112 000 117 600 123 480
Interest and rent on land - - -
Financial transactions in assets and liabilities
- - -
Transfers and subsidies to: 6 030 049 7 909 975 5 526 309 7 775 060 8 912 531 9 358 158 9 826 066
Provinces and municipalities - - -
Departmental agencies and accounts - - -
Universities and technikons - - -
Public corporations and private enterprises
- - -
Foreign governments and international organisations
- - -
Non-profit institutions - - -
Households/ Compensation benefits 6 030 049 7 909 975 5 526 309 7 775 060 8 912 531 9 358 158 9 826 066
Payments for capital assets 6 773 2 770 101 812 24 491 82 251 12 070 4 278
Buildings and other fixed structures - - -
Machinery and equipment 6 773 2 770 101 812 15 491 67 251 9 070 2 778
Cultivated assets - - - - - - -
Annual Performance Plan 2018/19 I Compensation Fund 17
ProgrammeAudited outcomes
Adjusted ap-propriation
Medium-term expenditure
2014/15 (R ‘000)
2015/16 (R ‘000)
2016/17 (R ‘000)
2017/18 (R ‘000)
2018/(R’ 000)
2019/20 (R ‘000)
2020/21 (R ‘000)
Software and other intangible assets - - - 9 000 15 000 3 000 1 500
Land and subsoil assets of which: Capitalised compensation
- - - - - - -
Total 7 045 588 9 364 033 6 621 541 9 307 053 11 035 265 11 512 735 12 079 976
3.2. RELATING EXPENDITURE TRENDS TO STRATEGIC GOALS
The Compensation Fund recorded a total spending of R 6 621 541 billion for the 2016/17 financial year against a total approved
budget of R 8 240 388, which represent a 20% under spending for 2016/17 financial year. The following were the main cost drivers
for the recorded 2016/17 budget spending:
• Compensation of Employees: The total spending for the 2016/17 is, R 636 375 million.
• Goods and Services: The total spending for the 2016/17 is, R 357 045 million.
• Capital Expenditure: The total spending for the 2016/17 is, R 101 812 million.
• Benefits paid: The total spending for the 2016/17 is, R 5 526 309 billion.
The total approved Compensation Fund budget allocation for 2017/18 financial year is, R 9 307 053 billion, with the following
major sub-allocations:
• Compensation of Employees: , R 653 450 million
• Goods and Services: , R 854 052 million
• Capital Expenditure: R 24 491 million
• Benefits paid: R 7 775 060 billion
Compensation of Employees:
The Fund has spent a total of R 636 million on Compensation of Employees over the 2016/17 financial year, which recorded 100%
spending.
The total approved Compensation of Employees budget for the 2017/18 financial year is R 653 million, which includes the newly
approved functional structure implemented in October 2017/18 financial year.
Goods and Services:
The Fund has spent a total amount of R 357 million for the 2016/17 financial year on Goods and Services; this includes the
organisational administrative expenditure and all the consultation fees. The 2017/18 approved budget for Goods and Services,
amounts to R 854 million.
Capital Expenditure:
The Compensation Fund spent a total amount of R 102 for the 2016/17 financial year; this is mainly due the procurement of office
furniture and the office equipment.
The total Capital Expenditure Budget amounts to R 24 million, for the 2017/18 financial year. The major part of the budget will be
utilised on the Compensation Fund’s relocation project to the new building.
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Strategic objectives of the Compensation Fund
Strategic objective 1 Provide effective and efficient client oriented support services.
Objective statement 1 To provide value adding services to clients through Human Resources, Risk Management, Financial
Services and Audit Services.
Strategic objective 2 Provide faster, reliable and accessible COID services by 2020.
Objective statement 2.1 Promote rehabilitation, re-integration and return to work of injured and diseased workers and
contribute to various schemes designed to decrease unemployment including investing mandated
funds in socially responsible investments.
Objective statement 2.2 To process compensation benefits and medical expenses for injured and diseased workers and
promote rehabilitation, re-integration and return to work policy for injured and diseased workers.
Annual Performance Plan 2018/19 I Compensation Fund 19
PART BPROGRAMMES AND
SUB-PROGRAMME PLANS
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PART B: PROGRAMMES AND SUB-PROGRAMME PLANS
4. PROGRAMME 1: ADMINISTRATION
4.1. PROGRAMME PURPOSE
The purpose of the programme is to provide an effective and efficient client oriented support services to the Fund/entity.
PROGRAMME DESCRIPTION:
• Compensation Commissioner: To compensate workers and or their family members for occupational injuries and
diseases sustained by the worker while on duty.
• Executive Support: To provide executive and administrative support of the Office of the Commissioner.
• Internal Audit: To provide an independent and objective assurance service..
• Risk Management: To provide risk and integrity management services .
• Anti-Corruption and Integrity Management: To provide anti-corruption and integrity management services.
• Office of the Chief Operations Officer: To strategically oversee the management of operations services.
• Chief Financial Officer: To provide financial management services. .
• Corporate Services: To provide corporate services..
STRATEGIC OBJECTIVES
Strategic objective 1 Provide effective and efficient client oriented support services.
Objective statement 1.1 To provide value adding services to clients through Human Resources, Risk Management, Financial
Services and Audit Services.
Baseline • R33 billion proceeds from investments.
• 70% achievement of the audit plan (based on the average of 2013/14-81% and 2014/15 - 61%.
• Risk management Maturity level 2.
Annual Performance Plan 2018/19 I Compensation Fund 21
4.2.
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m
anag
emen
t mat
urity
le
vel 2
.
The
Fund
’s ris
k m
anag
emen
t mat
urity
le
vel i
ncre
ased
an
nual
ly to
3 b
y 31
M
arch
201
6.
The
Fund
’s ris
k m
anag
emen
t mat
urity
le
vel i
ncre
ased
to 3
.5
by 3
1 M
arch
201
7.
The
Fund
’s ris
k m
anag
emen
t mat
urity
le
vel i
ncre
ased
to 3
.7
by 3
1 M
arch
201
8.
The
Fund
’s ris
k m
anag
emen
t mat
urity
le
vel i
ncre
ased
to 4
by
31 M
arch
201
9.
The
Fund
’s ris
k m
anag
emen
t mat
urity
le
vel i
ncre
ased
to 5
by
31 M
arch
202
0.
The
Fund
’s ris
k m
anag
emen
t mat
urity
le
vel i
ncre
ased
to 5
.5
by 3
1 M
arch
202
1.
Inte
rnal
Aud
it
Prov
ide
an e
ffect
ive
and
effici
ent c
lient
or
ient
ed s
uppo
rt
serv
ices
.
61%
of t
he p
lan
impl
emen
ted
by
31 M
arch
201
5 (2
2 pr
ojec
ts).
70.4
5% (3
1/44
) of t
he
proj
ect p
lan
wer
e im
plem
ente
d by
31
Mar
ch 2
016.
78%
of p
roje
cts
wer
e ex
ecut
ed d
urin
g th
e fin
anci
al y
ear (
36/4
6).
80%
of p
roje
cts
on th
e ris
k ba
sed
audi
t pla
n im
plem
ente
d an
nual
ly
by 3
1 M
arch
201
8.
85%
of p
roje
cts
on
the
risk
base
d pl
an
impl
emen
ted
by 3
1 M
arch
201
9.
90%
of p
roje
cts
on
the
risk
base
d pl
an
impl
emen
ted
by 3
1 M
arch
202
0.
90%
of p
roje
cts
on
the
risk
base
d pl
an
impl
emen
ted
by 3
1 M
arch
202
1.
Fina
ncia
l Man
agem
ent
Prov
ide
an e
ffect
ive
and
effici
ent c
lient
or
ient
ed s
uppo
rt
serv
ices
.
49.7
bill
ion
in
inve
stm
ents
.4.
02%
gro
wth
was
ac
hiev
ed
[The
Inve
stm
ents
as
at
1 A
pril
2015
am
ount
ed
to R
49.
7 bi
llion
and
th
e cl
osin
g ba
lanc
e as
at 3
1 M
arch
201
6 am
ount
ed to
R 5
1 bi
llion
.]
Inve
stm
ent p
ortfo
lio
retu
rn =
7.3
% fo
r the
ye
ar to
Mar
ch 2
017
com
pare
d to
8.2
8%
targ
et re
turn
.
Inve
stm
ent r
etur
n at
a
rate
of C
PI+
2% a
t 31
Mar
ch 2
018.
Inve
stm
ent r
etur
n at
a
rate
of C
PI+
2% a
t 31
Mar
ch 2
019.
Inve
stm
ent r
etur
n at
a
rate
of C
PI+
2% a
t 31
Mar
ch 2
020.
Inve
stm
ent r
etur
n at
a
rate
of C
PI+
2% a
t 31
Mar
ch 2
021.
22
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
4.3.
PR
OG
RAM
ME
PERF
ORM
AN
CE IN
DIC
ATO
RS A
ND
AN
NU
AL
TARG
ETS
FOR
2018
-201
9
Indi
cato
r nu
mbe
rSt
rate
gic
obje
ctiv
e
Key
pe
rfor
man
ce
indi
cato
rs
Aud
ited/
act
ual p
erfo
rman
ceEs
timat
ed
perf
orm
ance
Med
ium
-ter
m ta
rget
s
2014
/15
2015
/16
2016
/17
2017
/18
2018
/19
2019
/20
2020
/202
1Ri
sk M
anag
emen
t
1.1
Prov
ide
effec
tive
and
effici
ent c
lient
or
ient
ed s
uppo
rt
serv
ices
.
The
Fund
’s ris
k m
anag
emen
t m
atur
ity le
vel
incr
ease
d to
4 b
y 31
Mar
ch 2
019.
Ach
ieve
risk
m
anag
emen
t m
atur
ity le
vel 2
.
The
Fund
’s ris
k m
anag
emen
t m
atur
ity le
vel
incr
ease
d an
nual
ly
to 3
by
31 M
arch
20
16.
The
Fund
’s ris
k m
anag
emen
t m
atur
ity le
vel
incr
ease
d to
3.5
by
31 M
arch
201
7.
The
Fund
’s ris
k m
anag
emen
t m
atur
ity le
vel
incr
ease
d to
3.7
by
31 M
arch
201
8.
The
Fund
’s ris
k m
anag
emen
t m
atur
ity le
vel
incr
ease
d to
4 b
y 31
Mar
ch 2
019.
The
Fund
’s ris
k m
anag
emen
t m
atur
ity le
vel
incr
ease
d to
5 b
y 31
Mar
ch 2
020.
The
Fund
’s ris
k m
anag
emen
t m
atur
ity le
vel
incr
ease
d to
5.5
by
31 M
arch
202
1.
Inte
rnal
Aud
it
1.2
Prov
ide
effec
tive
and
effici
ent c
lient
or
ient
ed s
uppo
rt
serv
ices
.
Perc
enta
ge
impl
emen
tatio
n of
the
appr
oved
an
nual
risk
-bas
ed
audi
t pla
n.
61%
of t
he p
lan
impl
emen
ted
by
31 M
arch
201
5 (2
2 pr
ojec
ts).
70.4
5% (3
1/44
) of
the
proj
ect
plan
wer
e im
plem
ente
d by
31
Mar
ch 2
016.
78%
of p
roje
cts
wer
e ex
ecut
ed
durin
g th
e fin
anci
al y
ear
(36/
46).
80%
of p
roje
cts
on th
e ris
k ba
sed
audi
t pla
n im
plem
ente
d an
nual
ly b
y 31
M
arch
201
8.
85%
of p
roje
cts
on
the
risk
base
d pl
an
impl
emen
ted
by
31 M
arch
201
9.
90%
of p
roje
cts
on
the
risk
base
d pl
an
impl
emen
ted
by
31 M
arch
202
0.
90%
of p
roje
cts
on
the
risk
base
d pl
an
impl
emen
ted
by
31 M
arch
202
1.
Fina
ncia
l Man
agem
ent
1.3
Prov
ide
effec
tive
and
effici
ent c
lient
or
ient
ed s
uppo
rt
serv
ices
.
Perc
enta
ge a
nnua
l in
crea
se o
n in
vest
men
t ret
urns
by
31
Mar
ch o
f the
cu
rren
t fina
ncia
l ye
ar c
ompa
red
to th
e pr
evio
us
finan
cial
yea
r.
R49.
7 bi
llion
in
inve
stm
ents
.4.
02%
gro
wth
was
ac
hiev
ed
[The
Inve
stm
ents
as
at 1
Apr
il 20
15
amou
nted
to
R 49
.7 b
illio
n an
d th
e cl
osin
g ba
lanc
e as
at
31 M
arch
201
6 am
ount
ed to
R 5
1 bi
llion
. ]
Inve
stm
ent
port
folio
retu
rn
= 7
.3%
for t
he
year
to M
arch
20
17 c
ompa
red
to 8
.28%
targ
et
retu
rn.
Inve
stm
ent r
etur
n at
a ra
te o
f CPI
+2%
at
31
Mar
ch 2
018.
Inve
stm
ent r
etur
n at
a ra
te o
f CPI
+2%
at
31
Mar
ch 2
019.
Inve
stm
ent r
etur
n at
a ra
te o
f CPI
+2%
at
31
Mar
ch 2
020.
Inve
stm
ent r
etur
n at
a ra
te o
f CPI
+2%
at
31
Mar
ch 2
021.
Annual Performance Plan 2018/19 I Compensation Fund 23
4.4.
Q
UA
RTER
LY T
ARG
ETS
FOR
2018
-201
9
Indi
cato
r nu
mbe
rSt
rate
gic
obje
ctiv
eKe
y pe
rfor
man
ce
indi
cato
rsRe
port
ing
peri
odA
nnua
l tar
get
2018
-201
9Q
uart
erly
targ
ets
Budg
et e
stim
ate
(R’0
00)
1st
2nd
3rd
4th
Risk
Man
agem
ent
1.1
Prov
ide
effec
tive
and
effici
ent
clie
nt o
rient
ed
supp
ort s
ervi
ces.
The
Fund
’s ris
k m
anag
emen
t m
atur
ity le
vel
incr
ease
d to
4 b
y 31
Mar
ch 2
019.
Ann
ual
The
Fund
’s ris
k m
anag
emen
t m
atur
ity le
vel
incr
ease
d to
4 b
y 31
M
arch
201
9.
--
-Th
e Fu
nd’s
risk
man
agem
ent
mat
urity
leve
l in
crea
sed
to 4
by
31 M
arch
201
9.
R 21
969
Inte
rnal
Aud
it
1.2
Prov
ide
effec
tive
and
effici
ent
clie
nt o
rient
ed
supp
ort s
ervi
ces.
Perc
enta
ge
impl
emen
tatio
n of
the
appr
oved
an
nual
risk
-bas
ed
audi
t pla
n.
Qua
rter
ly85
% o
f pro
ject
s on
th
e ris
k ba
sed
plan
im
plem
ente
d by
31
Mar
ch 2
019.
15 %
45 %
60%
85%
R 3
787
Fina
ncia
l Man
agem
ent
1.3
Prov
ide
effec
tive
and
effici
ent
clie
nt o
rient
ed
supp
ort s
ervi
ces.
Perc
enta
ge
annu
al in
crea
se
on in
vest
men
t re
turn
s by
31
Mar
ch o
f the
cu
rren
t fina
ncia
l ye
ar c
ompa
red
to th
e pr
evio
us
finan
cial
yea
r.
Ann
ual
Inve
stm
ent r
etur
n at
a
rate
of C
PI+
2% a
t 31
Mar
ch 2
019.
--
-In
vest
men
t ret
urn
at a
rate
of C
PI+
2%
by 3
1 M
arch
201
9.
R 22
5 21
6
24
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
4.5. RECONCILING PERFORMANCE TARGETS WITH THE BUDGET AND MTEF
COMPENSATION FUND PROGRAMMES EXPENDITURE OUTCOME
ADJUSTED APPRO-
PRIATION2020-2021 Budget Forecasts
2014/15 (R ‘000)
2015/16 (R ‘000)
2016/17 (R 000)
2017/18 (R ‘000)
2018/19 (R ‘000)
2019/20 (R ‘000)
2020/21 (R ‘000)
Programme 1: Administration 984 503 821 534 983 480 1 431 175 2 022 981 2 124 130 2 230 337
Compensation Commissioner 11 032 8 941 9 852 35 334 30 904 32 449 34 073
CD: Chief Financial Officer 19 537 20 428 13 798 366 372 225 216 236 477 248 300
CD: Corporate Services 953 845 791 726 959 830 923 494 1 439 460 1 511 433 1 587 005
CD: Chief Operating Officer 89 439 730 105 975 327 401 343 771 360 959
Total 984 503 821 534 983 480 1 431 175 2 022 981 2 124 130 2 230 337Change to 2005 budget estimate
1 Payable as from 1 April 2005. Salary: R Car allowance: R
2 Payable as from 1 April 2005. Salary: R Car allowance: R
Economic classificationCurrent payments 1 431 175 2 022 981 2 124 130 2 230 337Compensation of Employees 445 774 494 193 636 375 653 450 843 370 885 539 929 816
Compensation Benefits - - - -
Goods and Services of which: 517 926 312 965 219 059 730 288 985 360 1 108 921 1 172 763
Communication 23 580 24 287 25 016 25 086 26 089 27 133 28 490
Computer services 89 840 92 535 65 430 95 575 99 398 103 374 108 543
Consultants, contractors and special services
139 764 44 795 43 276 148 687 154 635 160 820 168 861
Inventory 15 008 15 457 15 922 15 967 16 606 17 271 18 133
Maintenance repair and running cost 7 950 8 188 8 434 8 458 8 796 9 148 9 604
Operating leases 120 413 24 045 24 766 128 100 133 224 138 553 145 481
Travel and subsistence 41 806 43 061 23 800 44 476 46 255 48 105 50 511
Investment Expenditure 75 199 56 100 7 783 80 000 83 200 86 528 90 854
Other 4 366 4 497 4 632 183 939 417 157 517 989 552 286
Depreciation and Amortisation 14 030 12 350 26 234 22 946 112 000 117 600 123 480
Interest and rent on land
Financial transactions in assets and liabilities
Transfers and subsidies to: Provinces and municipalities
Departmental agencies and accounts
Universities and technikons
Public corporations and private enterprises
Foreign governments and international organisations
Non-profit institutions
Households
Transfers and subsidies to: Provinces and municipalities
Departmental agencies and accounts
Universities and technikons
Public corporations and private enterprises
Annual Performance Plan 2018/19 I Compensation Fund 25
COMPENSATION FUND PROGRAMMES EXPENDITURE OUTCOME
ADJUSTED APPRO-
PRIATION2020-2021 Budget Forecasts
2014/15 (R ‘000)
2015/16 (R ‘000)
2016/17 (R 000)
2017/18 (R ‘000)
2018/19 (R ‘000)
2019/20 (R ‘000)
2020/21 (R ‘000)
Foreign governments and international organisations
Non-profit institutions
Households
Payments for capital assets 6 773 2 026 101 812 24 491 82 251 12 070 4 278Buildings and other fixed structures
Machinery and equipment 6 773 2 026 101 812 24 491 82 251 12 070 4 278
Cultivated assets
Software and other intangible assets
Land and subsoil assets of which: Capitalised compensation
Total 984 503 821 534 983 480 1 431 175 2 022 981 2 124 130 2 230 337
PERFORMANCE AND EXPENDITURE TRENDS
The total spending for Programme 1: Administration for the 2016/17 amounted to R 983 million, this is inclusive of the entire
Compensation Fund staff costs, assets and Information and Communication Technology (ICT) related costs.
The 2017/18 approved budget for Programme 1, total to R 1 431 billion. The huge increase in Programme 1 budget is due to the
newly increased organisational structure and the Fund’s relocation project to the new building, planned for the 2017/18 financial
year.
26
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
5. PROGRAMME 2: COID SERVICES
5.1. PROGRAMME PURPOSE
To administer compensation claims, medical adjudication, accounts and customer care
PROGRAMME DESCRIPTION:
• Compensation Benefits: To monitor compensation benefits services.
• Employer Services: To provide registration and assessment services of employers
• Treasury, investment and actuarial services: To provide strategic management of the Fund’s treasury, investment and
actuarial services.
STRATEGIC OBJECTIVE
Strategic Objective 2 Provide faster, reliable and accessible COID Services by 2020
Objective statement 2.1 Promote rehabilitation, re-integration and return to work of injured and diseased workers and
contribute to various schemes designed to decrease unemployment including investing mandated
funds in socially responsible investments.
Baseline • All claims were paid within 45 days.
• 481 853 employers assessed
• 60 working days to process claims for payment
Annual Performance Plan 2018/19 I Compensation Fund 27
5.2.
ST
RATE
GIC
OBJ
ECTI
VE
AN
NU
AL
TARG
ETS
2018
-201
9
Stra
tegi
c O
bjec
tive
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
Med
ium
-ter
m T
arge
ts
2014
/15
2015
/16
2016
/17
2017
/18
2018
/19
2019
/20
2020
/202
1Pr
ovid
e fa
ster
, re
liabl
e an
d ac
cess
ible
CO
ID S
ervi
ces
by 2
020
N/A
95%
of c
laim
s pa
id
with
in 5
wor
king
day
s
(R3,
706
billi
on o
ut o
f R3
.905
)
100%
of a
ppro
ved
bene
fits
paid
with
in
5 w
orki
ng d
ays
by 3
1 M
arch
201
7
(R 4
.3 b
illio
n w
as p
aid
with
in 5
wor
king
day
s.)
95%
of a
ppro
ved
bene
fits
paid
with
in 5
w
orki
ng d
ays
year
ly
98%
of a
ppro
ved
bene
fits
paid
with
in 5
w
orki
ng d
ays
year
ly
100%
of a
ppro
ved
bene
fits
paid
with
in 5
w
orki
ng d
ays
year
ly
100%
of a
ppro
ved
bene
fits
paid
with
in 5
w
orki
ng d
ays
year
ly
481
853
regi
ster
ed
(act
ive)
em
ploy
ers
as a
t 31
Mar
ch 2
018.
46%
of a
ctiv
e em
ploy
ers
wer
e as
sess
ed
95%
of t
he a
nnua
l ta
rget
was
ach
ieve
d
[268
218
act
ive
empl
oyer
s as
sess
ed /
28
3 68
5 (6
0% o
f the
to
tal a
ctiv
e em
ploy
ers
on d
atab
ank=
472
808
an
nual
targ
et *
100)
]
75 %
of a
ctiv
e re
gist
ered
em
ploy
ers
asse
ssed
ann
ually
75%
of a
ctiv
e re
gist
ered
em
ploy
ers
asse
ssed
an
nual
ly b
y 31
Mar
ch
2019
90 %
of a
ctiv
e re
gist
ered
em
ploy
ers
asse
ssed
ann
ually
by
31
Mar
ch 2
020
90 %
of a
ctiv
e re
gist
ered
em
ploy
ers
asse
ssed
ann
ually
by
31
Mar
ch 2
021
N/A
76%
77 9
16 o
ut o
f 103
055
clai
ms
adju
dica
ted
wer
e ad
judi
cate
d w
ithin
60
wor
king
day
s
90%
of t
he re
gist
ered
co
mpe
nsat
ion
clai
ms
wer
e ad
judi
cate
d w
ithin
60
wor
king
day
s
(A to
tal o
f 130
800
co
mpe
nsat
ion
of th
e 14
5 92
2 re
ceiv
ed d
urin
g th
e fin
anci
al y
ear w
ere
adju
dica
ted
with
in 6
0 w
orki
ng d
ays)
.
85%
of c
laim
s ad
judi
cate
d w
ithin
60
wor
king
day
s of
rece
ipt
90%
of c
laim
s ad
judi
cate
d w
ithin
40
wor
king
day
s of
rece
ipt
90%
of c
laim
s ad
judi
cate
d w
ithin
30
wor
king
day
s of
rece
ipt
90%
of c
laim
s ad
judi
cate
d w
ithin
30
wor
king
day
s of
rece
ipt
28
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
5.3.
PR
OG
RAM
ME
PERF
ORM
AN
CE IN
DIC
ATO
RS A
ND
AN
NU
AL
TARG
ETS
FOR
2018
-201
9
Indi
cato
r nu
mbe
rSt
rate
gic
Obj
ectiv
eKe
y Pe
rfor
man
ce
Indi
cato
rsA
udite
d/ A
ctua
l Per
form
ance
Estim
ated
Pe
rfor
man
ceM
ediu
m-t
erm
Tar
gets
2014
/15
2015
/16
2016
/17
2017
/18
2018
/19
2019
/20
2020
/202
12.
1Pr
ovid
e fa
ster
, re
liabl
e an
d ac
cess
ible
CO
ID S
ervi
ces
by 2
020
Perc
enta
ge o
f ap
prov
ed b
enefi
ts
paid
with
in 5
w
orki
ng d
ays
N/A
95%
of c
laim
s pa
id
with
in 5
wor
king
da
ys
(R3,
706
billi
on o
ut
of R
3.90
5)
100%
of a
ppro
ved
bene
fits
paid
w
ithin
5 w
orki
ng
days
by
31 M
arch
20
17
(R 4
.3 b
illio
n w
as
paid
with
in 5
w
orki
ng d
ays.)
95%
of a
ppro
ved
bene
fits
paid
w
ithin
5 w
orki
ng
days
yea
rly
98%
of a
ppro
ved
bene
fits
paid
w
ithin
5 w
orki
ng
days
yea
rly
100%
of a
ppro
ved
bene
fits
paid
w
ithin
5 w
orki
ng
days
yea
rly
100%
of a
ppro
ved
bene
fits
paid
w
ithin
5 w
orki
ng
days
yea
rly
2.2
Prov
ide
fast
er,
relia
ble
and
acce
ssib
le
COID
Ser
vice
s by
202
0
Perc
enta
ge o
f ac
tive
regi
ster
ed
empl
oyer
s as
sess
ed a
nnua
lly
by 3
1 M
arch
201
9 (e
xcl e
xem
pted
em
ploy
ers)
481
853
regi
ster
ed
(act
ive)
em
ploy
ers
as a
t 31
Mar
ch
2018
.
46%
of a
ctiv
e em
ploy
ers
wer
e as
sess
ed
95%
of t
he
annu
al ta
rget
was
ac
hiev
ed
[268
218
act
ive
empl
oyer
s as
sess
ed /
283
685
(6
0% o
f the
tota
l ac
tive
empl
oyer
s on
dat
aban
k= 4
72
808
annu
al ta
rget
*1
00)]
75 %
of a
ctiv
e re
gist
ered
em
ploy
ers
asse
ssed
ann
ually
75%
of a
ctiv
e re
gist
ered
em
ploy
ers
asse
ssed
ann
ually
by
31
Mar
ch 2
019
90 %
of a
ctiv
e re
gist
ered
em
ploy
ers
asse
ssed
ann
ually
by
31
Mar
ch 2
020
90 %
of a
ctiv
e re
gist
ered
em
ploy
ers
asse
ssed
ann
ually
by
31
Mar
ch 2
021
2.3
Prov
ide
fast
er,
relia
ble
and
acce
ssib
le
COID
Ser
vice
s by
202
0
Perc
enta
ge o
f cl
aim
s ad
judi
cate
d w
ithin
40
wor
king
da
ys o
f rec
eipt
N/A
76%
77 9
16 o
ut o
f 10
3055
cla
ims
adju
dica
ted
wer
e ad
judi
cate
d w
ithin
60
wor
king
day
s
90%
of t
he
regi
ster
ed
com
pens
atio
n cl
aim
s w
ere
adju
dica
ted
with
in
60 w
orki
ng d
ays
(A to
tal o
f
130
800
com
pens
atio
n of
the
145
922
rece
ived
dur
ing
the
finan
cial
yea
r w
ere
adju
dica
ted
with
in 6
0 w
orki
ng
days
).
85%
of c
laim
s ad
judi
cate
d w
ithin
60
wor
king
day
s of
re
ceip
t
90%
of c
laim
s ad
judi
cate
d w
ithin
40
wor
king
day
s of
re
ceip
t
90%
of c
laim
s ad
judi
cate
d w
ithin
30
wor
king
day
s of
re
ceip
t
90%
of c
laim
s ad
judi
cate
d w
ithin
30
wor
king
day
s of
re
ceip
t
Annual Performance Plan 2018/19 I Compensation Fund 29
5.4.
Q
UA
RTER
LY T
ARG
ETS
FOR
2018
-201
9
Indi
cato
r nu
mbe
rSt
rate
gic
Obj
ectiv
eKe
y Pe
rfor
man
ce
Indi
cato
rsRe
port
ing
Peri
odA
nnua
l Tar
get
2018
-201
9Q
uart
erly
Tar
gets
Budg
et e
stim
ate
(R’0
00)
1st
2nd
3rd
4th
2.1
Prov
ide
fast
er,
relia
ble
and
acce
ssib
le C
OID
Se
rvic
es b
y 20
20
Perc
enta
ge o
f ap
prov
ed b
enefi
ts
paid
with
in 5
w
orki
ng d
ays
Qua
rter
ly98
% o
f app
rove
d be
nefit
s pa
id
with
in 5
wor
king
da
ys y
early
98%
of a
ppro
ved
bene
fits
paid
w
ithin
5 w
orki
ng
days
yea
rly
98%
of a
ppro
ved
bene
fits
paid
w
ithin
5 w
orki
ng
days
yea
rly
98%
of a
ppro
ved
bene
fits
paid
with
in
5 w
orki
ng d
ays
year
ly
98%
of a
ppro
ved
bene
fits
paid
with
in
5 w
orki
ng d
ays
year
ly
R 6
508
209
2.2
Prov
ide
fast
er,
relia
ble
and
acce
ssib
le C
OID
Se
rvic
es b
y 20
20
Perc
enta
ge o
f ac
tive
regi
ster
ed
empl
oyer
s as
sess
ed a
nnua
lly
by 3
1 M
arch
201
9 (e
xcl e
xem
pted
em
ploy
ers)
Qua
rter
ly75
% o
f act
ive
regi
ster
ed
empl
oyer
s as
sess
ed a
nnua
lly
by 3
1 M
arch
201
9
40%
55
%
65%
75
%
2.3
Prov
ide
fast
er,
relia
ble
and
acce
ssib
le C
OID
Se
rvic
es b
y 20
20
Perc
enta
ge o
f cl
aim
s ad
judi
cate
d w
ithin
40
wor
king
da
ys o
f rec
eipt
Qua
rter
ly90
% o
f cla
ims
adju
dica
ted
with
in
40 w
orki
ng d
ays
of
rece
ipt
90%
of c
laim
s ad
judi
cate
d w
ithin
40
wor
king
day
s of
re
ceip
t
90%
of c
laim
s ad
judi
cate
d w
ithin
40
wor
king
day
s of
re
ceip
t
90%
of c
laim
s ad
judi
cate
d w
ithin
40
wor
king
day
s of
re
ceip
t
90%
of c
laim
s ad
judi
cate
d w
ithin
40
wor
king
day
s of
re
ceip
t
30
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
5.5. RECONCILING PERFORMANCE TARGETS WITH THE BUDGET AND MTEF
COMPENSATION FUND PROGRAMMES EXPENDITURE OUTCOME
ADJUSTED APPROPRIATION
2020-2021 Budget Forecasts
2014/15 (R Million)
2015/16 (R Million)
2016/17 (R Million)
2017/18 (R Million)
2018/19 (R Million)
2019/20 (R Million)
2020/21 (R Million)
Programme 2: COID SERVICES
6 038 562 8 510 520 5 590 621 7 810 777 5 903 137 6 198 294 6 508 209
CD: COID Services 6 038 562 8 510 520 5 590 621 7 810 777 5 839 240 6 131 202 6 437 762
CD: Provincial Operations - - - - 63 897 67 092 70 447
Total 6 038 562 8 510 520 5 590 621 7 810 777 5 903 137 6 198 294 6 508 209Change to 2005 budget estimate
1 Payable as from 1 April 2005. Salary: R Car allowance: R
2 Payable as from 1 April 2005. Salary: R Car allowance: R
Economic classification
Current payments 6 038 562 8 510 520 5 590 621 7 810 777 5 903 137 6 198 294 6 508 209Compensation of Employees - - - - - - -
Compensation Benefits 6 033 809 7 952 904 5 526 309 7 775 060 5 882 747 6 147 471 6 454 845
Goods and Services of which: 4 753 557 616 64 312 35 717 20 390 50 823 53 364
Communication
Computer services
Consultants, contractors and special services
2 853 59 980 3 945 4 378 4 372 4 569 4 797
Inventory 4 509 4 712 4 948
Maintenance repair and running cost
Operating leases
Travel and subsistence 1 900 3 500 367 1 339 1 457 1 523 1 599
Debt Collectors - 494 136 60 000 30 000 - - -
Other (Investment Management fees) - 10 052 40 019 42 020
Interest and rent on land
Financial transactions in assets and liabilities
Transfers and subsidies to: Provinces and municipalities
Departmental agencies and accounts
Universities and technikons
Public corporations and private enterprises
Foreign governments and international organisations
Non-profit institutions
Households
Transfers and subsidies to: Provinces and municipalities
Departmental agencies and accounts
Universities and technikons
Public corporations and private enterprises
Foreign governments and international organisations
Non-profit institutions
Households
Annual Performance Plan 2018/19 I Compensation Fund 31
COMPENSATION FUND PROGRAMMES EXPENDITURE OUTCOME
ADJUSTED APPROPRIATION
2020-2021 Budget Forecasts
2014/15 (R Million)
2015/16 (R Million)
2016/17 (R Million)
2017/18 (R Million)
2018/19 (R Million)
2019/20 (R Million)
2020/21 (R Million)
Payments for capital assets Buildings and other fixed structures
Machinery and equipment
Cultivated assets
Software and other intangible assets
Land and subsoil assets of which: Capitalised compensation
Total 6 038 562 8 510 520 5 590 621 7 810 777 5 903 137 6 198 294 6 508 209
PERFORMANCE AND EXPENDITURE TRENDS
Programme 2: COID Services, recorded a total spending of R 5 591 billion for the 2016/17 financial year, the major part of the
expenditure under this programme is for the benefits paid for the period under review. The programme recorded a spending of
63% for the 2016/17; the 37% under spending was mainly due to finalised and not yet paid claims.
The 2017/18 approved budget for Programme 2, amounts to 7.8 billion. This programme has been restructured on the new
organisational structure, as from the 2018/19 financial year, it will cater only for Compensation benefits excluding Medical benefits.
32
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
6. PROGRAMME 3: MEDICAL BENEFITS
6.1. PROGRAMME PURPOSE
To provide strategic support and medical expertise to claims processing.
PROGRAMME DESCRIPTION:
• Medical Services: To provide research and best practice standards regarding occupational diseases and injuries to support
the Fund’s compensation and assessment services.
• Medical Claims: To manage the adjudication of the medical claims and the processing of medical accounts.
STRATEGIC OBJECTIVES
Strategic objective 2 Provide faster, reliable and accessible COID Services by 2020
Objective statement 2 To process compensation benefits and medical expenses for injured and diseased workers and
promote rehabilitation, re-integration and return to work policy for injured and diseased workers.
Baseline No baseline
Annual Performance Plan 2018/19 I Compensation Fund 33
6.2.
ST
RATE
GIC
OBJ
ECTI
VE
AN
NU
AL
TARG
ETS
2018
-201
9
Stra
tegi
c O
bjec
tive
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed P
erfo
rman
ceM
ediu
m-t
erm
Tar
gets
2014
/15
2015
/16
2016
/17
2017
/18
2018
/19
2019
/20
2020
/21
Prov
ide
fast
er,
relia
ble
and
acce
ssib
le C
OID
Se
rvic
es b
y 20
20
N/A
97%
512
976
out o
f 529
785
m
edic
al in
voic
es a
ppro
ved
for p
aym
ent w
ithin
60
wor
king
day
s
89%
of t
he m
edic
al c
laim
s w
ere
final
ised
with
in 6
0 w
orki
ng d
ays
of re
ceiv
ing
invo
ice
(A to
tal o
f 612
960
m
edic
al c
laim
s of
the
686
385
rece
ived
dur
ing
the
finan
cial
yea
r wer
e fin
alis
ed w
ithin
60
wor
king
da
ys)
85%
of m
edic
al in
voic
es
final
ised
with
in 6
0 w
orki
ng d
ays
of re
ceip
t
85%
of m
edic
al
invo
ices
fina
lised
w
ithin
60
wor
king
da
ys o
f rec
eipt
85%
of m
edic
al
invo
ices
fina
lised
w
ithin
40
wor
king
da
ys o
f rec
eipt
85%
of m
edic
al
invo
ices
fina
lised
w
ithin
30
wor
king
da
ys o
f rec
eipt
N/A
N/A
N/A
Resp
ond
to 8
5%
of re
ceiv
ed p
re-
auth
oris
atio
n re
ques
t w
ithin
10
wor
king
day
s
85%
of p
re-
auth
oris
atio
ns
resp
onde
d to
with
in
10 w
orki
ng d
ays
on
prev
ious
ly fi
nalis
ed
case
s
85%
of p
re-
auth
oris
atio
ns
resp
onde
d to
with
in
10 w
orki
ng d
ays
on
prev
ious
ly fi
nalis
ed
case
s
85%
of p
re-
auth
oris
atio
ns
resp
onde
d to
with
in
10 w
orki
ng d
ays
on
prev
ious
ly fi
nalis
ed
case
s
34
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
6.3.
PR
OG
RAM
ME
PERF
ORM
AN
CE IN
DIC
ATO
RS A
ND
AN
NU
AL
TARG
ETS
FOR
2018
-201
9
Indi
cato
r nu
mbe
rSt
rate
gic
Obj
ectiv
eKe
y Pe
rfor
man
ce
Indi
cato
rsA
udite
d/ A
ctua
l Per
form
ance
Estim
ated
Pe
rfor
man
ceM
ediu
m-t
erm
Tar
gets
2014
/15
2015
/16
2016
/17
2017
/18
2018
/19
2019
/20
2020
/21
3.1
Prov
ide
fast
er,
relia
ble
and
acce
ssib
le C
OID
Se
rvic
es b
y 20
20
Perc
enta
ge o
f med
ical
in
voic
es fi
nalis
ed w
ithin
60
wor
king
day
s of
re
ceip
t
N/A
97%
512
976
out o
f 52
9 78
5 m
edic
al
invo
ices
app
rove
d fo
r pay
men
t with
in
60 w
orki
ng d
ays
89%
of t
he
med
ical
cla
ims
wer
e fin
alis
ed
with
in 6
0 w
orki
ng
days
of r
ecei
ving
in
voic
e
(A to
tal o
f
612
960
med
ical
cl
aim
s of
the
686
385
rece
ived
du
ring
the
finan
cial
yea
r wer
e fin
alis
ed w
ithin
60
wor
king
day
s)
85%
of m
edic
al
invo
ices
fina
lised
w
ithin
60
wor
king
da
ys o
f rec
eipt
85%
of m
edic
al
invo
ices
fina
lised
w
ithin
60
wor
king
da
ys o
f rec
eipt
85%
of m
edic
al
invo
ices
fina
lised
w
ithin
40
wor
king
da
ys o
f rec
eipt
85%
of m
edic
al
invo
ices
fina
lised
w
ithin
30
wor
king
da
ys o
f rec
eipt
3.2
Perc
enta
ge o
f pre
-au
thor
isat
ions
resp
onde
d to
with
in 1
0 w
orki
ng d
ays
on p
revi
ousl
y fin
alis
ed
case
s
N/A
N/A
N/A
Resp
ond
to
85%
of r
ecei
ved
pre-
auth
oris
atio
n re
ques
t with
in 1
0 w
orki
ng d
ays
85%
of p
re-
auth
oris
atio
ns
resp
onde
d to
w
ithin
10
wor
king
da
ys o
n pr
evio
usly
fin
alis
ed c
ases
85%
of p
re-
auth
oris
atio
ns
resp
onde
d to
w
ithin
10
wor
king
da
ys o
n pr
evio
usly
fin
alis
ed c
ases
85%
of p
re-
auth
oris
atio
ns
resp
onde
d to
w
ithin
10
wor
king
da
ys o
n pr
evio
usly
fin
alis
ed c
ases
Annual Performance Plan 2018/19 I Compensation Fund 35
6.4.
Q
UA
RTER
LY T
ARG
ETS
FOR
2018
-201
9
Indi
cato
r nu
mbe
rSt
rate
gic
Obj
ectiv
eKe
y Pe
rfor
man
ce
Indi
cato
rsRe
port
ing
Peri
odA
nnua
l Tar
get
2018
-201
9Q
uart
erly
Tar
gets
Budg
et e
stim
ate
(R’0
00)
1st
2nd
3rd
4th
3.1
Prov
ide
fast
er, r
elia
ble
and
acce
ssib
le C
OID
Se
rvic
es b
y 20
20
Perc
enta
ge o
f m
edic
al in
voic
es
final
ised
with
in 6
0 w
orki
ng d
ays
of
rece
ipt
Qua
rter
ly85
% o
f med
ical
in
voic
es fi
nalis
ed
with
in 6
0 w
orki
ng
days
of r
ecei
pt
85%
of m
edic
al
invo
ices
fina
lised
w
ithin
60
wor
king
da
ys o
f rec
eipt
85%
of m
edic
al
invo
ices
fina
lised
w
ithin
60
wor
king
da
ys o
f rec
eipt
85%
of m
edic
al
invo
ices
fin
alis
ed w
ithin
60
wor
king
da
ys o
f rec
eipt
85%
of m
edic
al
invo
ices
fina
lised
w
ithin
60
wor
king
da
ys o
f rec
eipt
R 3
338
753
3.2
Perc
enta
ge o
f pr
e-au
thor
isat
ions
re
spon
ded
to w
ithin
10
wor
king
day
s on
pr
evio
usly
fina
lised
ca
ses
Qua
rter
ly85
% o
f pre
- au
thor
isat
ions
re
spon
ded
to
with
in 1
0 w
orki
ng
days
on
prev
ious
ly
final
ised
cas
es
85%
of p
re-
auth
oris
atio
ns
resp
onde
d to
w
ithin
10
wor
king
da
ys o
n pr
evio
usly
fin
alis
ed c
ases
85%
of p
re-
auth
oris
atio
ns
resp
onde
d to
with
in 1
0 w
orki
ng d
ays
on p
revi
ousl
y fin
alis
ed c
ases
85%
of p
re-
auth
oris
atio
ns
resp
onde
d to
with
in 1
0 w
orki
ng d
ays
on p
revi
ousl
y fin
alis
ed c
ases
85%
of p
re-
auth
oris
atio
ns
resp
onde
d to
w
ithin
10
wor
king
da
ys o
n pr
evio
usly
fin
alis
ed c
ases
36
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
6.5. RECONCILING PERFORMANCE TARGETS WITH THE BUDGET AND MTEF
COMPENSATION FUND PROGRAMMES EXPENDITURE OUTCOME
ADJUSTED APPROPRIATION
2020-2021 Budget Forecasts
2014/15 (R ‘000)
2015/16 (R ‘000)
2016/17 (R 000)
2017/18 (R ‘000)
2018/19 (R ‘000)
2019/20 (R ‘000)
2020/21 (R ‘000)
Programme 3:
MEDICAL BENEFITS
22 523 31 979 47 440 65 101 3 106 697 3 187 761 3 338 753
CD: Medical Benefits 22 523 31 979 47 440 65 101 3 106 697 3 187 761 3 338 753
Total 22 523 31 979 47 440 65 101 3 106 697 3 187 761 3 338 753Change to 2005 budget estimate
1 Payable as from 1 April 2005. Salary: R Car allowance: R
2 Payable as from 1 April 2005. Salary: R Car allowance: R
Economic classificationCurrent payments 22 523 31 979 47 440 65 101 3 106 697 3 187 761 3 338 753Compensation of Employees - - - - - - -
Compensation Benefits - - - - 3 100 000 3 180 000 3 307 200
Goods and Services of which: 22 523 31 979 47 440 65 101 6 697 7 761 31 553
Communication 6 700 7 900 9 980 4 165 - - -
Computer services - - - -
Consultants, contractors and special services
16 - - 15 000
Inventory 542 - - -
Maintenance repair and running cost - - - -
Operating leases 157 - - -
Travel and subsistence 2 533 7 400 8 348 5 053 6 697 7 761 16 553
Agency and support/ Outsourced services 11 290 14 000 22 890 4 726
Other 2 000 2 679 6 222 5 0442
Interest and rent on land
Financial transactions in assets and liabilities
Transfers and subsidies to: Provinces and municipalities
Departmental agencies and accounts
Universities and technikons
Public corporations and private enterprises
Foreign governments and international organisations
Non-profit institutions
Households
Transfers and subsidies to: Provinces and municipalities
Departmental agencies and accounts
Universities and technikons
Public corporations and private enterprises
Foreign governments and international organisations
Non-profit institutions
Households
Annual Performance Plan 2018/19 I Compensation Fund 37
COMPENSATION FUND PROGRAMMES EXPENDITURE OUTCOME
ADJUSTED APPROPRIATION
2020-2021 Budget Forecasts
2014/15 (R ‘000)
2015/16 (R ‘000)
2016/17 (R 000)
2017/18 (R ‘000)
2018/19 (R ‘000)
2019/20 (R ‘000)
2020/21 (R ‘000)
Payments for capital assets Buildings and other fixed structures
Machinery and equipment
Cultivated assets
Software and other intangible assets
Land and subsoil assets of which: Capitalised compensation
Total 22 523 31 979 47 440 65 101 3 106 697 3 187 761 3 338 753
PERFORMANCE AND EXPENDITURE TRENDS
Programme 3 consists of an administrative budget for Provincial Offices, and recorded a total of R 47 million spending for the
2016/17 financial year. The 2017/18 approved budget allocation for Programme 3, is R 65 million.
38
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
7. PROGRAMME 4: ORTHOTIC AND REHABILITATION
7.1 PROGRAMME PURPOSE
To provide support in the Orthotic and Rehabilitation Services of the Fund.
PROGRAMME DESCRIPTION:
Labour Activation Programmes: To provide strategic leadership and guidance on the implementation of the labour activation
programmes.
Orthotics and Prosthetic: To manage and advise on the Orthotics and Prosthetic Services.
Rehabilitation and Re-integration: To develop, implement and monitor a rehabilitation programme for injured employees and
advise the Compensation Fund on all matters pertaining to the rehabilitation of injured employees.
STRATEGIC OBJECTIVES
Strategic Objective 2 Provide faster, reliable and accessible COID Services by 2020
Objective statement To process compensation benefits and medical expenses for injured and diseased workers and
promote rehabilitation, re-integration and return to work policy for injured and diseased workers.
Baseline No baseline
Annual Performance Plan 2018/19 I Compensation Fund 39
7.2.
ST
RATE
GIC
OBJ
ECTI
VE
AN
NU
AL
TARG
ETS
2018
-201
9
Stra
tegi
c O
bjec
tive
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed P
erfo
rman
ceM
ediu
m-t
erm
Tar
gets
2014
/15
2015
/16
2016
/17
2017
/18
2018
/19
2019
/20
2020
/21
Prov
ide
fast
er,
relia
ble
and
acce
ssib
le C
OID
Se
rvic
es b
y 20
20
N/A
N/A
N/A
85%
of r
eque
sts
rece
ived
for P
rost
hesi
s an
d as
sist
ive
devi
ces
adju
dica
ted
with
in 1
5 w
orki
ng d
ays
85%
of c
ompl
iant
as
sist
ive
devi
ces
requ
ests
resp
onde
d to
w
ithin
15
wor
king
day
s of
rece
ipt
85%
of c
ompl
iant
of
assi
stiv
e de
vice
s re
ques
ts
resp
onde
d to
with
in 1
5 w
orki
ng d
ays
of re
ceip
t
85%
of c
ompl
iant
as
sist
ive
devi
ces
requ
ests
re
spon
ded
to w
ithin
15
wor
king
day
s of
rece
ipt
7.3.
P
ROG
RAM
ME
PERF
ORM
AN
CE IN
DIC
ATO
RS A
ND
AN
NU
AL
TARG
ETS
FOR
2018
-201
9
Indi
cato
r nu
mbe
rSt
rate
gic
Obj
ectiv
eKe
y Pe
rfor
man
ce
Indi
cato
rsA
udite
d/ A
ctua
l Per
form
ance
Estim
ated
Per
form
ance
Med
ium
-ter
m T
arge
ts
2014
/15
2015
/16
2016
/17
2017
/18
2018
/19
2019
/20
2020
/21
4.1
Prov
ide
fast
er, r
elia
ble
and
acce
ssib
le C
OID
Se
rvic
es b
y 20
20
Perc
enta
ge o
f co
mpl
iant
requ
ests
fo
r ass
istiv
e de
vice
s re
spon
ded
to w
ithin
15
wor
king
day
s of
rece
ipt
N/A
N/A
N/A
85%
of r
eque
sts
rece
ived
fo
r Pro
sthe
sis
and
assi
stiv
e de
vice
s ad
judi
cate
d w
ithin
15
wor
king
day
s
85%
of c
ompl
iant
as
sist
ive
devi
ces
requ
ests
re
spon
ded
to w
ithin
15
wor
king
day
s of
re
ceip
t
85%
of c
ompl
iant
of
ass
istiv
e de
vice
s re
ques
ts
resp
onde
d to
with
in 1
5 w
orki
ng d
ays
of
rece
ipt
85%
of c
ompl
iant
as
sist
ive
devi
ces
requ
ests
re
spon
ded
to w
ithin
15
wor
king
day
s of
re
ceip
t
7.4.
Q
UA
RTER
LY T
ARG
ETS
FOR
2018
-201
9
Indi
cato
r nu
mbe
rSt
rate
gic
Obj
ectiv
eKe
y Pe
rfor
man
ce
Indi
cato
rsRe
port
ing
Peri
odA
nnua
l Tar
get
2018
-201
9Q
uart
erly
Tar
gets
Budg
et e
stim
ate
(R’0
00)
1st
2nd
3rd
4th
4.1
Prov
ide
fast
er, r
elia
ble
and
acce
ssib
le C
OID
Se
rvic
es b
y 20
20
Perc
enta
ge o
f co
mpl
iant
requ
ests
fo
r ass
istiv
e de
vice
s re
spon
ded
to w
ithin
15
wor
king
day
s of
re
ceip
t
Qua
rter
ly85
% o
f com
plia
nt
assi
stiv
e de
vice
s re
ques
ts re
spon
ded
to w
ithin
15
wor
king
day
s of
re
ceip
t
85%
of c
ompl
iant
as
sist
ive
devi
ces
requ
ests
resp
onde
d to
with
in 1
5 w
orki
ng d
ays
of
rece
ipt
85%
of c
ompl
iant
as
sist
ive
devi
ces
requ
ests
re
spon
ded
to
with
in 1
5 w
orki
ng
days
of r
ecei
pt
85%
of
com
plia
nt
assi
stiv
e de
vice
s re
ques
ts
resp
onde
d to
with
in 1
5 w
orki
ng d
ays
of
rece
ipt
85%
of c
ompl
iant
as
sist
ive
devi
ces
requ
ests
resp
onde
d to
with
in 1
5 w
orki
ng d
ays
of
rece
ipt
R 2
677
40
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
7.5. RECONCILING PERFORMANCE TARGETS WITH THE BUDGET AND MTEF
COMPENSATION FUND PROGRAMMES EXPENDITURE OUTCOME
ADJUSTED APPROPRIATION
2020-2021 Budget Forecasts
2014/15 (R ‘000)
2015/16 (R ‘000)
2016/17 (R 000)
2017/18 (R ‘000)
2018/19 (R ‘000)
2019/20 (R ‘000)
2020/21 (R ‘000)
Programme 4:
ORTHOTIC AND MEDICAL REHABILITATION
- - - - 2 450 2 550 2 677
CD: Orthotic, LAP and Rehabilitation - - - - 2 450 2 550 2 677
Total 2 450 2 550 2 677Change to 2005 budget estimate
1 Payable as from 1 April 2005. Salary: R Car allowance: R
2 Payable as from 1 April 2005. Salary: R Car allowance: R
Economic classificationCurrent payments 2 450 2 550 2 677Compensation of Employees - - -
Compensation Benefits - - -
Goods and Services of which: 2 450 2 550 2 677
Communication 56 59 61
Computer services - - -
Consultants, contractors and special services
2 180 2 267 2 382
Inventory 34 35 36
Maintenance repair and running cost - - -
Operating leases - - -
Travel and subsistence 180 188 198
Interest and rent on land - - -
Financial transactions in assets and liabilities
- - -
Transfers and subsidies to: - - -Provinces and municipalities
Departmental agencies and accounts
Universities and technikons
Public corporations and private enterprises
Foreign governments and international organisations
Non-profit institutions
Households
Transfers and subsidies to: Provinces and municipalities
Departmental agencies and accounts
Universities and technikons
Public corporations and private enterprises
Foreign governments and international organisations
Non-profit institutions
Households
Payments for capital assets
Buildings and other fixed structures
Annual Performance Plan 2018/19 I Compensation Fund 41
COMPENSATION FUND PROGRAMMES EXPENDITURE OUTCOME
ADJUSTED APPROPRIATION
2020-2021 Budget Forecasts
2014/15 (R ‘000)
2015/16 (R ‘000)
2016/17 (R 000)
2017/18 (R ‘000)
2018/19 (R ‘000)
2019/20 (R ‘000)
2020/21 (R ‘000)
Machinery and equipment
Cultivated assets
Software and other intangible assets
Land and subsoil assets of which: Capitalised compensation
Total - - - - 2 450 2 550 2 677
PERFORMANCE AND EXPENDITURE TRENDS
There is no historic financial performance data on Programme 4. This is a new programme as a result of the newly approved
functional structure. The only financial information provided is budget estimates for the 2018-2021 MTEF period.
42
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
Annual Performance Plan 2018/19 I Compensation Fund 43
PART C: LINKS TO OTHER PLANS
PART CLINKS TO OTHER PLANS
44
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
PART
C: L
INK
S TO
OTH
ER P
LAN
S Li
nks
to th
e lo
ng-t
erm
infr
astr
uctu
re a
nd o
ther
cap
ital p
lans
No.
Proj
ect n
ame
Prog
ram
me
PRO
JECT
DES
CRIP
TIO
N /
TYPE
OF
STRU
CTU
REO
UTP
UTS
ESTI
MAT
ED
PRO
JECT
CO
STEX
PEN
DIT
URE
TO
DAT
EPR
OJE
CT D
URA
TIO
N
New
and
repl
acem
ent a
sset
s ( R
)
01Le
asin
g of
Offi
ce A
ccom
mod
atio
n fo
r CF
CF
Leas
ing
of o
ffice
acc
omm
odat
ion
thro
ugh
PIC
. Lea
seho
ld Im
prov
emen
ts
to th
e le
ased
bui
ldin
g
Offi
ce A
ccom
mod
atio
n ac
quire
d fo
r CF
R200
mill
ion
Wor
k In
Pro
gres
sA
pril
2017
Mar
ch 2
019
02A
cqui
sitio
n of
Bui
ldin
gs in
Pr
ovin
ces
CF
Offi
ce s
pace
for D
ecen
tral
ised
(P
rovi
nces
) offi
ces
Offi
ce a
ccom
mod
atio
n ac
quire
d fo
r de
cent
ralis
ed o
ffice
s
R 50
0 m
illio
nTh
roug
h PI
C
Man
date
Apr
il 20
18M
arch
202
0
03Re
plac
emen
t of O
ffice
Fur
nitu
re
and
othe
r Equ
ipm
ent
CF
Supp
ly a
nd In
stal
l Offi
ce F
urni
ture
and
ot
her E
quip
men
t for
CF
New
Offi
ce fu
rnitu
re
and
equi
pmen
t for
all
CF
Offi
cial
s
R35
mill
ion
Wor
k In
Pro
gres
sA
pril
2017
Mar
ch 2
019
Tota
l new
and
repl
acem
ent a
sset
s03
Mai
nten
ance
and
repa
irs (
R)
02M
aint
enan
ce a
nd R
epai
rs o
f Bis
ho
Build
ing
CF
Stre
ngth
en th
e bu
ildin
g ro
of s
truc
ture
(w
ater
proo
fing)
and
in th
e bu
ildin
g
Mai
ntai
n an
d Re
plac
e m
ajor
par
ts o
f th
e Ba
ckup
Gen
erat
or
Wel
l mai
ntai
ned
build
ing
R 5
mill
ion
Non
eA
pril
2018
Mar
ch 2
019
Tota
l mai
nten
ance
and
repa
irs02
Reha
bilit
atio
n, re
nova
tions
and
refu
rbis
hmen
ts (R
)
01Re
furb
ishm
ent o
f Com
pens
atio
n H
ouse
CF
Stre
ngth
enin
g St
ruct
ural
str
uctu
re o
f th
e bu
ildin
g an
d bu
ildin
g re
nova
tions
Wel
l mai
ntai
ned
and
stru
ctur
ed
Com
pens
atio
n H
ouse
bu
ildin
g
R 20
0 m
illio
nN
one
Apr
il 20
18M
arch
202
0
02Re
inst
atem
ent o
f lea
sed
build
ings
CF
Rest
orat
ion
of th
e Le
ased
Bui
ldin
g to
its
orig
inal
sta
te b
efor
e re
loca
tion.
Rest
ored
leas
ed b
uild
ing
to it
s no
rmal
sta
teR
2 m
illio
nN
one
Apr
il 20
18M
arch
201
9
Tota
l reh
abili
tatio
n, re
nova
tions
and
refu
rbis
hmen
ts (R
))02
Annual Performance Plan 2018/19 I Compensation Fund 45
ANNEXURE D
1. VISION
To be a world class provider of sustainable compensation for occupational injuries and diseases, rehabilitation and reintegration
services.
2. MISSION
• To provide efficient, quality, client-centric and accessible COID services.
• To sustain financial viability.
• To ensure an organisation that takes care of the needs of its staff for effective service delivery.
3. VALUES
We shall at all times adhere to and live the Batho Pele Principles
4. STRATEGIC ORIENTATED GOALS
ALIGNMENT OF GOVERNMENT OUTCOMES, DOL STRATEGIC OBJECTIVES (KRA’S), CF STRATEGIC OUTCOMES AND CF STRATEGIC OBJECTIVES
Government
Service Delivery
Outcomes
DOL Strategic Objectives CF Strategic Outcomes CF Strategic Objectives
Outcome 4: Decent Employment through inclusive economic growth
Objective (KRA 3): Protecting vulnerable workers,
Strengthening of Social Security through compensating for occupational injuries and diseases
Provide faster, reliable and accessible COID Services by 2020
KRA 5: Strengthening social protectionOutcome 13: A comprehensive,
responsive and sustainable social protection system
Outcome 12: An efficient, effective and development oriented public service
KRA 8: Strengthening the institutional capacity of the Department
Strengthening the institutional capacity of the Fund
Provide an effective and efficient client oriented support services.
46
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
AN
NEX
URE
ETE
CHN
ICA
L IN
DIC
ATO
R D
ESCR
IPTI
ON
S (T
IDs)
PRO
GRA
MM
E 1:
AD
MIN
ISTR
ATIO
NTi
tle (K
PI)
Defi
nitio
n Pu
rpos
e /
impo
rtan
ceD
ata
sour
ceCa
lcul
atio
n m
etho
dD
ata
lim
itatio
nsTy
pe o
f in
dica
tor
Calc
ulat
ion
type
Repo
r-
ting
cycl
eN
ew
indi
cato
rD
esire
d
perf
orm
ance
)Re
spon
si-
bilit
y
Risk
Man
agem
ent
The
Fund
’s ris
k m
an-
agem
ent
mat
urity
leve
l in
crea
sed
to 4
by
31
Mar
ch
2018
The
KPI i
s a
mea
surin
g to
ol o
f the
ann
ual
mile
ston
es w
hich
ne
ed to
be
achi
eved
in
ord
er to
att
ain
the
desi
red
mat
urity
leve
l by
201
8/20
19
The
KPI w
ill
show
the
mile
ston
es
achi
eved
in
purs
uit o
f the
de
sire
d ris
k m
atur
ity le
vel
1) C
ompe
nsat
ion
Fund
’s m
atur
ity
self-
asse
ssm
ent
repo
rt a
t the
end
fin
anci
al y
ear.
Mat
urity
sel
f-ass
essm
ent t
o be
don
e us
ing
the
CF
self-
asse
ssm
ent m
odel
The
follo
win
g as
sess
men
t crit
eria
that
co
nstit
utes
that
des
ired
mat
urity
leve
l:
Leve
l 3 :
Cont
rol
At t
his
leve
l, in
stitu
tion-
wid
e ris
k as
-se
ssm
ents
hav
e be
en c
ompl
eted
and
th
e ne
cess
ary
inst
itutio
nal c
apac
ity
and
stru
ctur
es to
sup
port
risk
man
-ag
emen
t are
in p
lace
. Ris
k m
anag
e-m
ent p
roce
sses
, pra
ctic
es a
nd s
yste
ms
satis
fy a
ll le
gisl
ativ
e re
quire
men
ts a
t th
is s
tage
but
hav
e lim
ited
influ
ence
on
the
cont
rol e
nviro
nmen
t. Ri
sk
man
agem
ent p
ract
ices
add
litt
le v
alue
in
the
inst
itutio
n. R
isk
asse
ssm
ents
ge
nera
te e
xces
sive
dat
a th
at p
rovi
de
limite
d in
telli
genc
e w
ith re
gard
to
deci
sion
mak
ing.
Dep
ende
ncy
on in
tern
al
syst
ems
(DO
L C
itrix
, in
tern
et
expl
orer
, CF
self-
as-
sess
men
t m
odel
)
Out
put
Cum
ulat
ive
Ann
ual
No
The
aim
is to
en
sure
that
th
e Fu
nd’s
risk
man
agem
ent
mat
urity
leve
l in
crea
sed
to 4
by
the
end
of th
e fin
anci
al y
ear
Dire
ctor
: Ris
k M
anag
emen
t
Leve
l 4: I
nfor
mat
ion
Risk
man
agem
ent i
s fir
mly
em
bedd
ed
in th
e in
stitu
tion.
Met
rics
to m
easu
re
the
valu
e-ad
ded
of ri
sk m
anag
emen
t ar
e in
pla
ce. A
ggre
gate
d ris
k m
an-
agem
ent i
nfor
mat
ion
is c
ircul
ated
to
rele
vant
offi
cial
s an
d ov
ersi
ght s
truc
-tu
res
as a
mat
ter o
f rou
tine.
Met
rics
are
in p
lace
to m
easu
re a
nd m
onito
r th
e va
lue
of a
dd o
f ris
k m
anag
emen
t. Ri
sks
prov
ide
inte
llige
nce
with
rega
rd
to d
ecis
ion
mak
ing.
Annual Performance Plan 2018/19 I Compensation Fund 47
PRO
GRA
MM
E 1:
AD
MIN
ISTR
ATIO
NTi
tle (K
PI)
Defi
nitio
n Pu
rpos
e /
impo
rtan
ceD
ata
sour
ceCa
lcul
atio
n m
etho
dD
ata
lim
itatio
nsTy
pe o
f in
dica
tor
Calc
ulat
ion
type
Repo
r-
ting
cycl
eN
ew
indi
cato
rD
esire
d
perf
orm
ance
)Re
spon
si-
bilit
y
Inte
rnal
Aud
it
Perc
enta
ge
impl
emen
-ta
tion
of th
e ap
prov
ed
annu
al ri
sk-
base
d au
dit
plan
This
indi
cato
r is
an in
dica
tion
of
the
perc
enta
ge o
f pr
ojec
ts e
xecu
ted
on
the
appr
oved
ann
ual
risk
base
d au
dit p
lan,
in
clud
ing
addi
tiona
l ad
hoc
pro
ject
s
App
rove
d ris
k-ba
sed
audi
t pla
n re
fers
to
the
annu
al a
udit
plan
co
mpr
isin
g of
the
audi
t pro
ject
s to
be
exec
uted
dur
ing
the
year
whi
ch h
as b
een
sign
ed-o
ff ap
prov
ed
by A
udit
Com
mitt
ee
The
per-
form
ance
m
easu
res
the
impl
emen
-ta
tion
of th
e ap
prov
ed a
n-nu
al ri
sk-b
ased
au
dit p
lan
Sum
mar
y ta
ble
of
com
plet
ed p
roj-
ects
as
per t
he
plan
, inc
ludi
ng
addi
tiona
l ad
hoc
proj
ects
.
Com
plet
ed A
udit
repo
rt a
nd/o
r ac-
know
ledg
emen
t of
repo
rt s
igne
d-off
by
dele
gate
d offi
cial
Num
erat
or: N
umbe
r of A
udit
Proj
ects
co
mpl
eted
to d
ate
Den
omin
ator
: Num
ber o
f app
rove
d pr
ojec
t for
the
year
.
Calc
ulat
ion:
Perc
enta
ge im
plem
enta
tion
of th
e ap
prov
ed a
nnua
l ris
k-ba
sed
audi
t pla
n =
Num
erat
or d
ivid
ed b
y D
enom
inat
or
mul
tiplie
d by
100
.
* Th
e qu
arte
rly p
erfo
rman
ce is
mea
-su
red
as c
umul
ativ
e e.
g. T
he q
uart
er
3 ou
tput
is c
alcu
late
d by
add
ing
Q1+
Q2+
Q3
outp
uts
toge
ther
1) M
an-
agem
ent
avai
labi
lity
and
co-o
p-er
atio
n
Aud
it co
m-
mitt
ees
not
held
Out
put
Cum
ulat
ive
Qua
rter
lyN
oTh
e ai
m is
to e
n-su
re th
at 8
5% o
f pr
ojec
ts o
n th
e ris
k ba
sed
plan
ar
e im
plem
ent-
ed b
y 31
Mar
ch
2019
Chi
ef A
udit
Exec
utiv
e-
(Dire
ctor
: In
tern
al
Aud
it)
Fina
ncia
l man
agem
ent
Perc
enta
ge
annu
al
incr
ease
on
inve
stm
ent
retu
rns
by
31 M
arch
of
the
curr
ent
finan
cial
yea
r co
mpa
red
to
the
prev
ious
fin
anci
al y
ear
This
indi
cato
r in
dica
tes
that
on
an
annu
al b
asis
the
Fund
sh
ould
rece
ive
the
inve
stm
ent r
etur
ns o
f C
PI (a
s pe
r (St
atsS
A)
plus
2%
. Thi
s w
ill
ensu
re th
at th
e Fu
nd
is m
ore
profi
tabl
e
Inve
stm
ent r
etur
n fo
r cu
rren
t fina
ncia
l yea
r is
the
tota
l inc
ome
resu
lting
from
inve
st-
men
ts a
nd in
clud
es
divi
dend
s, in
tere
st
and
capi
tal g
ains
or
loss
es.
The
per-
form
ance
m
easu
res
the
retu
rns
in
inve
stm
ent
1. T
he a
nnua
l CPI
as
per
the
Stat
sSA
pu
blic
atio
ns a
s at
31
Mar
ch o
f the
cu
rren
t fina
ncia
l ye
ar
The
PIC
repo
rt fo
r 31
Mar
ch o
f the
cu
rren
t fina
ncia
l ye
ar
Num
erat
or:
Tota
l ret
urn
for c
urre
nt fi
nanc
ial y
ear
Den
omin
ator
: tot
al in
vest
men
t ba
lanc
e at
the
end
of th
e pr
evio
us
finan
cial
yea
r
Calc
ulat
ion:
Perc
enta
ge a
nnua
l inc
reas
e on
in
vest
men
t ret
urns
by
31 M
arch
of t
he
curr
ent fi
nanc
ial y
ear c
ompa
red
to th
e pr
evio
us fi
nanc
ial y
ear
= N
umer
ator
div
ided
by
Den
omin
ator
m
ultip
lied
by 1
00
% in
vest
men
t ret
urn
is c
ompa
red
to
Ann
ual t
arge
t (C
PI+
2%)
If %
retu
rn is
equ
al/m
ore
than
ann
ual
targ
et, i
t mea
ns th
e an
nual
targ
et h
as
been
ach
ieve
d/ e
xcee
ded,
if le
ss th
an
the
annu
al ta
rget
, the
ann
ual t
arge
t ha
s no
t bee
n ac
hiev
ed
Del
ays
in th
e pu
blic
atio
n of
the
CPI
Re
port
Out
put
Cum
ulat
ive
Ann
ual
No
The
aim
is to
en-
sure
that
ther
e is
an
nual
incr
ease
of
CPI
+2%
on
inve
stm
ent
retu
rns
of th
e cu
rren
t fina
ncia
l ye
ar c
ompa
red
to th
e pr
evio
us
finan
cial
yea
r 20
19
Chi
ef F
inan
-ci
al O
ffice
r
48
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
PRO
GRA
MM
E 2:
CO
ID S
ERVI
CES
Title
(KPI
)D
efini
tion
Purp
ose
/ Im
port
ance
Dat
a So
urce
Calc
ulat
ion
Met
hod
Dat
a
Lim
itatio
nsTy
pe o
f in
dica
tor
Calc
ulat
ion
Type
Repo
rtin
g Cy
cle
New
In
dica
tor
Des
ired
perf
orm
ance
)Re
spon
sibi
lit
2.1.
Per
cent
age
of a
ppro
ved
bene
fits
paid
w
ithin
5 w
ork-
ing
days
This
indi
cato
r ind
icat
es
the
amou
nt (R
ands
and
Ce
nts)
of b
enefi
ts p
aid
as
a pe
rcen
tage
of a
ll be
n-efi
t cla
ims
and
med
ical
in
voic
es, a
ppro
ved
by
Ope
ratio
ns fo
r pay
men
t to
be
paid
in fu
ll w
ithin
5
wor
king
day
s of
rece
ipt
in F
inan
ce.
App
rove
d be
nefit
s pa
id re
fers
to: F
inan
cial
Co
ntro
l pay
s on
ly fo
r the
ap
prov
ed c
laim
s an
d ap
prov
ed m
edic
al in
voi-
ces
i.e. w
here
Ope
ratio
ns
auth
oris
es F
inan
cial
Co
ntro
l to
pay
App
rova
l dat
e re
fers
to
the
date
whe
n O
pera
-tio
ns a
ppro
ves
the
clai
m
for p
aym
ent.
The
date
pai
d re
fers
to
the
date
whe
n th
e cl
aim
pa
ymen
t is
refle
cted
in
the
CF
bank
acc
ount
as
bei
ng p
aid
to th
e cl
aim
ant
The
perf
orm
ance
m
easu
res
the
effec
tiven
ess
of
proc
esse
s en
surin
g ap
prov
ed b
enefi
ts
(Ran
ds a
nd C
ents
) ar
e pa
id w
ithin
a
spec
ific
turn
-ar
ound
tim
e, a
nd
also
the
degr
ee to
w
hich
the
notio
n of
acc
ess
as p
er
ND
P an
d O
utco
me
13 is
fulfi
lled
The
data
sou
rce
will
be
Um
ehlu
ko
whi
ch is
Com
p-Ca
re a
nd F
in-C
are
whi
ch in
terf
aces
in
to A
bilit
y, th
e re
port
s fro
m b
oth
syst
ems
are
stor
ed
for s
ome
time
and
late
r the
y ph
ased
ou
t. Fi
nanc
ial
Cont
rol e
nsur
es
that
the
repo
rts
are
save
d on
the
Y-dr
ive
Num
erat
or: T
otal
num
ber
of b
enefi
ts (R
) pai
d w
ithin
5
wor
king
day
s
Den
omin
ator
: Tot
al
num
ber o
f ben
efits
(R)
appr
oved
for p
aym
ent
Calc
ulat
ion:
Perc
enta
ge o
f app
rove
d be
nefit
s pa
id w
ithin
5
wor
king
day
s= N
omin
a-to
r div
ided
by
Den
omi-
nato
r mul
tiplie
d by
100
NB
All
clai
ms
subm
itted
by
Ope
ratio
ns to
Fin
ance
m
ust b
e pa
id w
ithin
5
wor
king
day
s
If op
erat
ions
app
rove
d 10
cl
aim
s at
the
valu
e of
R10
00
0. F
inan
ce w
ill p
ay
R10
000,
whe
n th
e ba
nk
acce
pts
the
paym
ent
file,
CF
bank
acc
ount
will
re
flect
exp
endi
ture
of
R10
000.
.* Th
e qu
arte
rly p
erfo
r-m
ance
is m
easu
red
as
cum
ulat
ive
e.g.
The
qua
r-te
r 3 o
utpu
t is
calc
ulat
ed
by a
ddin
g Q
1+Q
2+Q
3 cl
aim
s pa
id to
geth
er.
1) In
adeq
uate
IC
T In
frast
ruct
ure.
2)
Ineff
ectiv
e fin
anci
al s
yste
m
capa
bilit
ies.
Out
com
e w
ith s
pe-
cific
focu
s on
acc
ess
(spe
cif-
ical
ly
outc
ome
13)
Cum
ulat
ive
Qua
rter
lyN
oTh
e ai
m is
to
ensu
re th
at 9
8 %
of a
ppro
ved
bene
fits
are
paid
with
in 5
w
orki
ng d
ays
Chi
ef F
inan
-ci
al O
ffice
r
Annual Performance Plan 2018/19 I Compensation Fund 49
PRO
GRA
MM
E 2:
CO
ID S
ERVI
CES
Title
(KPI
)D
efini
tion
Purp
ose
/ Im
port
ance
Dat
a So
urce
Calc
ulat
ion
Met
hod
Dat
a
Lim
itatio
nsTy
pe o
f in
dica
tor
Calc
ulat
ion
Type
Repo
rtin
g Cy
cle
New
In
dica
tor
Des
ired
perf
orm
ance
)Re
spon
sibi
lit
2.2.
Per
cent
age
of a
ctiv
e re
gis-
tere
d em
ploy
-er
s as
sess
ed
annu
ally
by
31
Mar
ch 2
019
(exc
l exe
mpt
ed
empl
oyer
s)
This
indi
cato
r mea
sure
s th
e pe
rcen
tage
of
empl
oyer
s co
ntrib
utio
ns
bille
d
Act
ive
regi
ster
ed e
m-
ploy
ers
are
empl
oyer
s w
ho’s
profi
le s
tatu
s is
op
en o
n th
e Co
mpe
nsa-
tion
Fund
’s (C
F) d
atab
ase
and
the
late
st re
turn
of
earn
ings
has
bee
n ge
n-er
ated
(It e
xclu
des
new
re
gist
ered
em
ploy
ers
in th
e cu
rren
t fina
ncia
l ye
ar)
Ass
ess
mea
ns to
de-
term
ine
liabi
lity
of th
e em
ploy
er in
term
s of
CO
IDA
.
Exem
pted
em
ploy
ers
are
All
Nat
iona
l Dep
art-
men
ts, A
ll Pr
ovin
cial
D
epar
tmen
ts, M
utua
l A
ssoc
iatio
ns a
nd M
unic
i-pa
litie
s ex
empt
ed b
y th
e D
irect
or- G
ener
al fr
om
payi
ng a
sses
smen
ts to
C
F. Ex
empt
ed e
mpl
oyer
s ar
e ch
arge
d ad
min
istr
a-tio
n fe
es fo
r han
dlin
g th
eir c
laim
s ac
cord
ing
to
sect
ion
88 o
f CO
IDA
.
The
info
rmat
ion
enab
le C
F to
kee
p tr
ack
of th
e re
ve-
nue
gene
rate
d an
d to
ass
ess
the
leve
l of
com
plia
nce
to
COID
A b
y re
gis-
tere
d em
ploy
ers
The
perf
orm
ance
m
easu
res
wha
t pe
rcen
tage
of
regi
ster
ed a
ctiv
e em
ploy
ers
are
asse
ssed
with
in
a ye
ar
SAP
FI(F
SCD
)N
umer
ator
: num
ber o
f ac
tive
regi
ster
ed e
mpl
oy-
ers
asse
ssed
to d
ate
Den
omin
ator
: Num
ber o
f ac
tive
regi
ster
ed e
mpl
oy-
ers
as 3
1 M
arch
201
8
Calc
ulat
ion:
Perc
enta
ge o
f act
ive
regi
ster
ed e
mpl
oyer
s as
sess
ed a
nnua
lly b
y 31
Mar
ch 2
019
(exc
l ex
empt
ed e
mpl
oyer
s) =
N
umer
ator
div
ided
by
Den
omin
ator
mul
tiplie
d by
100
.
NB:
if o
ne e
mpl
oyer
su
bmits
four
retu
rn o
f ea
rnin
gs a
nd a
sses
sed,
it
will
be
trea
ted
as o
ne
empl
oyer
.
This
is a
lega
l re
quire
men
t (s
ectio
n 80
,82
and
83) C
OID
A
Som
e Em
ploy
ers
are
not s
ubm
it-tin
g RO
E’s
to th
e Fu
nd w
hich
im-
pact
s ne
gativ
ely
on th
e Fu
nds
abili
ty to
ach
ieve
th
e ta
rget
s
The
deno
min
a-to
r will
onl
y be
kn
own
at th
e en
d of
the
2017
/18
finan
cial
yea
r as
the
empl
oyer
da
taba
se is
con
-tin
uous
ly b
eing
up
date
d.
Out
put
Cum
ulat
ive
Qua
rter
lyN
oTh
e ai
m is
to
ensu
re th
at 7
5 %
of a
ctiv
e re
g-is
tere
d em
ploy
-er
s ar
e as
sess
ed
annu
ally
Chi
ef D
i-re
ctor
: CO
ID
Serv
ices
50
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
PRO
GRA
MM
E 2:
CO
ID S
ERVI
CES
Title
(KPI
)D
efini
tion
Purp
ose
/ Im
port
ance
Dat
a So
urce
Calc
ulat
ion
Met
hod
Dat
a
Lim
itatio
nsTy
pe o
f in
dica
tor
Calc
ulat
ion
Type
Repo
rtin
g Cy
cle
New
In
dica
tor
Des
ired
perf
orm
ance
)Re
spon
sibi
lit
2.3.
Per
cent
age
of c
laim
s ad
ju-
dica
ted
with
in
40 w
orki
ng
days
of r
ecei
pt
This
indi
cato
r mea
sure
s th
e im
plem
enta
tion
of C
OID
A a
nd th
e pe
r-ce
ntag
e of
adj
udic
ated
cl
aim
s w
ithin
a s
peci
fied
time.
(the
turn
arou
nd
time)
Cla
ims
refe
r to
all c
laim
s (a
ckno
wle
dged
onl
ine
and
inte
rnal
ly c
aptu
red)
re
gist
ered
with
Com
pen-
satio
n Fu
nd.
Adj
udic
atio
n re
fers
to
a pr
oces
s of
cha
ngin
g a
clai
m s
tatu
s fro
m u
nde-
cide
d to
acc
epte
d, n
ot
acce
pted
, rep
udia
ted
40 d
ays
of re
ceip
t re
fers
to a
dat
e a
clai
m is
ac
know
ledg
ed o
nlin
e or
da
te c
aptu
red
inte
rnal
ly
in th
e cu
rren
t fina
ncia
l ye
ar u
ntil
the
clai
m h
as
been
adj
udic
ated
.
It ex
clud
es c
ompe
nsa-
tion
clai
ms
regi
ster
ed
in th
e pr
evio
us fi
nanc
ial
year
.
The
turn
-aro
und
time
is m
easu
red
from
the
date
of r
ecei
pt o
f a
clai
m [e
lect
roni
cally
and
m
anua
lly (s
tam
ped-
as
per t
he n
orm
s an
d st
an-
dard
s)] u
ntil
the
date
it is
ad
judi
cate
d.
The
perf
orm
ance
m
easu
res
how
ef-
fect
ivel
y cl
aim
s ar
e ad
judi
cate
d an
d al
so th
e de
gree
to
whi
ch th
e no
tion
of a
cces
s as
per
N
DP
and
Out
com
e 13
is fu
lfille
d
Syst
ems
gene
rate
d re
port
Num
erat
or: N
umbe
r of
clai
ms
adju
dica
ted
with
in
40 w
orki
ng d
ays
Den
omin
ator
: Num
ber
of c
laim
s re
ceiv
ed in
the
curr
ent fi
nanc
ial y
ear
Calc
ulat
ion:
Perc
enta
ge o
f rec
eive
d co
mpe
nsat
ion
clai
ms
ad-
judi
cate
d w
ithin
40
wor
k-in
g da
ys=
Num
erat
or
divi
ded
by D
enom
inat
or
mul
tiplie
d by
100
* Th
e qu
arte
rly p
erfo
r-m
ance
is m
easu
red
as
cum
ulat
ive
e.g.
The
qua
r-te
r 3 o
utpu
t is
calc
ulat
ed
by a
ddin
g Q
1+Q
2+Q
3 ou
tput
s to
geth
er
Syst
ems
gene
rate
d re
port
asc
erta
inin
g th
e to
tal n
umbe
r of c
ompe
n-sa
tion
clai
ms
adju
dica
ted
with
in a
turn
arou
nd ti
me
Inad
equa
te IC
T in
frast
ruct
ure
Out
com
e w
ith s
pe-
cific
focu
s on
acc
ess
(spe
cif-
ical
ly
outc
ome
13)
Cum
ulat
ive
Qua
rter
ly
No
The
aim
is to
en
sure
that
90
% o
f cla
ims
ad-
judi
cate
d w
ithin
40
wor
king
day
s of
rece
ipt
Chi
ef D
irect
or
COID
Ser
vice
s
Annual Performance Plan 2018/19 I Compensation Fund 51
PRO
GRA
MM
E 3:
MED
ICA
L BE
NEF
ITS
Title
(Key
Pe
rfor
man
ce
Indi
cato
r)
Defi
nitio
n Pu
rpos
e /
Impo
rtan
ceD
ata
Sour
ceCa
lcul
atio
n M
etho
dD
ata
Li
mita
tions
Type
of
indi
cato
rCa
lcul
atio
n Ty
peRe
port
ing
Cycl
eN
ew
Indi
cato
rD
esire
d
perf
orm
ance
)Re
spon
sibi
lity
3.1.
Per
cent
age
of m
edic
al
invo
ices
fina
l-is
ed w
ithin
60
wor
king
day
s of
rece
ipt
This
indi
cato
r mea
sure
s th
e pe
rcen
tage
of m
ed-
ical
invo
ices
fina
lised
w
ithin
60
wor
king
day
s.
Med
ical
invo
ices
refe
rs to
al
l inv
oice
s re
ceiv
ed fr
om
Med
ical
Ser
vice
Pro
vide
rs
[ele
ctro
nica
lly o
r man
u-al
ly (s
tam
ped-
as p
er th
e no
rms
and
stan
dard
s)]
whi
ch s
houl
d be
acc
om-
pani
ed b
y al
l rel
evan
t m
edic
al d
ocum
ents
Fina
lised
refe
rs to
in
voic
es re
ject
ed, s
ent
to fi
nanc
e, p
aym
ent r
e-qu
este
d, p
aid,
reco
ncile
d an
d va
lidat
ed w
ithin
tu
rnar
ound
tim
e.
60 w
orki
ng d
ays
of re
-ce
ipt r
efer
s to
a m
edic
al
invo
ice
from
an
acce
pted
cl
aim
(whe
re th
e st
atus
is
“lia
bilit
y ac
cept
ed”)
rece
ived
in th
e cu
rren
t fin
anci
al y
ear.
The
turn
-aro
und
time
is
mea
sure
d fro
m th
e da
te
of re
ceip
t of m
edic
al
invo
ices
(man
ually
and
el
ectr
onic
ally
) unt
il th
e m
edic
al in
voic
e is
fin
alis
ed.
It e
xclu
des
med
ical
in
voic
es re
ceiv
ed in
the
prev
ious
fina
ncia
l yea
r.
The
perf
orm
ance
in
dica
tor m
easu
res
how
effe
ctiv
ely
the
Fund
is p
roce
ssin
g m
edic
al in
voic
es
and
final
isin
g th
em w
ithin
a
spec
ified
tim
e an
d al
so th
e de
gree
to
whi
ch th
e no
tion
of a
cces
s as
per
N
DP
and
Out
com
e 13
is fu
lfille
d
Syst
ems
gene
rate
d re
port
(Um
ehlu
ko
Repo
rts)
Num
erat
or: N
umbe
r of
med
ical
cla
ims
final
ised
w
ithin
60
wor
king
day
s
Den
omin
ator
: All
med
-ic
al in
voic
es re
ceiv
ed
in th
e fin
anci
al y
ear t
o da
te
Calc
ulat
ion:
Perc
enta
ge o
f med
ical
in
voic
es fi
nalis
ed w
ithin
60
wor
king
day
s of
re
ceip
t = N
omin
ator
di-
vide
d by
Den
omin
ator
m
ultip
lied
by 1
00
*The
qua
rter
ly p
erfo
r-m
ance
is m
easu
red
as c
umul
ativ
e e.
g. T
he
quar
ter 3
out
put i
s ca
lcul
ated
by
addi
ng
Q1+
Q2+
Q3
outp
uts
toge
ther
Syst
ems
gene
rate
d re
port
asc
erta
inin
g th
e to
tal n
umbe
r of m
edic
al
invo
ices
app
rove
d fo
r pa
ymen
t with
in a
turn
-ar
ound
tim
e
Inad
equa
te IC
T in
frast
ruct
ure
Out
com
e w
ith s
peci
fic
focu
s on
ac
cess
(s
peci
fical
ly
outc
ome
13)
Cum
ulat
ive
Qua
rter
ly
No
The
aim
is to
en
sure
that
85
% m
edic
al
invo
ices
are
fin
alis
ed w
ithin
60
wor
king
da
ys o
f rec
eipt
Chi
ef D
irect
or:
Med
ical
Ben
efits
52
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
PRO
GRA
MM
E 3:
MED
ICA
L BE
NEF
ITS
Title
(Key
Pe
rfor
man
ce
Indi
cato
r)
Defi
nitio
n Pu
rpos
e /
Impo
rtan
ceD
ata
Sour
ceCa
lcul
atio
n M
etho
dD
ata
Li
mita
tions
Type
of
indi
cato
rCa
lcul
atio
n Ty
peRe
port
ing
Cycl
eN
ew
Indi
cato
rD
esire
d
perf
orm
ance
)Re
spon
sibi
lity
3.2.
Per
cent
age
of p
re-a
u-th
oris
atio
ns
resp
onde
d to
with
in 1
0 w
orki
ng d
ays
on p
revi
ousl
y fin
alis
ed c
ases
This
indi
cato
r mea
-su
res
the
perc
enta
ge
of p
re-a
utho
risat
ion
requ
ests
resp
onde
d to
w
ithin
a s
peci
fic tu
rn-
arou
nd
Affe
cted
are
pre
viou
sly
final
ised
cas
es (c
laim
s w
here
the
max
imum
m
edic
al im
prov
emen
t ha
s be
en a
chie
ved,
a
final
med
ical
repo
rt h
as
been
pro
vide
d an
d fin
al
deci
sion
has
bee
n m
ade)
(o
nly
pre-
auth
oris
atio
n re
ceiv
ed d
urin
g th
e cu
rren
t fina
ncia
l yea
r)
Resp
ond:
Ref
ers
to a
pr
oces
s of
app
rovi
ng o
r re
ject
ing
Rece
ived
- Re
fers
to th
e da
te s
tam
ped
as d
ate
rece
ived
on
the
requ
est.
(thi
s w
ill b
e by
fax/
em
ail/
wal
k-in
’s) (M
anua
l or
ele
ctro
nica
lly)
Pre-
auth
oris
atio
n: re
fers
to
aut
horis
atio
n m
edic
al
proc
edur
e/tr
eatm
ent,
hosp
italis
atio
n, c
hron
ic
med
icat
ions
/ co
nsum
-ab
les
10 w
orki
ng d
ays:
Star
ts fr
om th
e da
te
the
pre-
auth
oris
atio
n re
ques
t is
rece
ived
in
the
syst
em (Y
-Driv
e)
and
ends
on
the
date
re
spon
ded
to.
The
perf
orm
ance
m
easu
res
how
eff
ectiv
ely
clie
nts
requ
estin
g pr
e-au
-th
oris
atio
ns o
n pr
evio
usly
fina
lised
ca
ses
are
assi
sted
by
the
Fund
and
al
so th
e de
gree
to
whi
ch th
e no
tion
of a
cces
s as
per
N
DP
and
Out
com
e 13
is fu
lfille
d
Man
ual
cons
olid
ated
sp
read
shee
t on
Y-d
rive
Num
erat
or: N
umbe
r of
pre
-aut
horis
atio
n re
spon
ded
to w
ithin
10
day
s on
pre
viou
sly
final
ised
cas
es
Den
omin
ator
:
All
pre-
auth
oris
atio
ns
on p
revi
ousl
y fin
alis
ed
case
s re
ceiv
ed to
dat
e
Calc
ulat
ion:
Per
cent
-ag
e of
pre
-aut
horis
atio
n re
spon
ded
to w
ithin
10
wor
king
day
s on
pre
-vi
ousl
y fin
alis
ed c
ases
=
Nom
inat
or d
ivid
ed b
y D
enom
inat
or m
ultip
lied
by 1
00
* Th
e qu
arte
rly p
er-
form
ance
is m
easu
red
as c
umul
ativ
e e.
g. T
he
quar
ter 3
out
put i
s ca
lcul
ated
by
addi
ng
Q1+
Q2+
Q3
outp
uts
toge
ther
Syst
ems
gene
rate
d re
port
asc
erta
inin
g th
e to
tal n
umbe
r of p
re-a
u-th
oris
atio
n re
ques
ts
resp
onde
d w
ithin
a
turn
arou
nd ti
me
Man
ual s
prea
d-sh
eet c
an b
e m
anip
ulat
ed
Out
com
e w
ith s
peci
fic
focu
s on
ac
cess
(s
peci
fical
ly
outc
ome
13)
Cum
ulat
ive
Qua
rter
ly
No
The
aim
is to
en
sure
that
85
% o
f pre
-au-
thor
isat
ions
ar
e re
spon
ded
to w
ithin
10
wor
king
day
s on
pre
viou
sly
final
ised
cas
es
CD
:
Ort
hotic
s, LA
P an
d Re
habi
lita-
tion
Serv
ices
Annual Performance Plan 2018/19 I Compensation Fund 53
PRO
GRA
MM
E 4:
ORT
HO
TICS
AN
D R
EHA
BILI
TATI
ON
Title
(Key
Pe
rfor
man
ce
Indi
cato
r)
Defi
nitio
n Pu
rpos
e /
Impo
rtan
ceD
ata
Sour
ceCa
lcul
atio
n M
etho
dD
ata
Lim
ita-
tions
Type
of
indi
cato
rCa
lcul
atio
n Ty
peRe
port
ing
Cycl
eN
ew In
di-
cato
rD
esire
d pe
r-fo
rman
ce)
Resp
onsi
bilit
y
4.1.
Per
cent
age
of c
ompl
iant
re
ques
ts fo
r as
sist
ive
devi
c-es
resp
onde
d to
with
in 1
5 w
orki
ng d
ays
of re
ceip
t
The
indi
cato
r mea
sure
s th
e pe
rcen
tage
of c
om-
plia
nt a
ssis
tive
devi
ces
requ
ests
resp
onde
d to
w
ithin
15
wor
king
day
s (it
exc
lude
s re
ques
ts
rece
ived
in th
e pr
evio
us
finan
cial
yea
r.)
Com
plia
nt: v
alid
requ
ests
Requ
est r
ecei
ve
refe
rs to
the
date
st
ampe
d on
the
requ
est
as d
ate
rece
ived
( by
fax/
em
ail/
wal
k-in
’s)
Resp
onde
d to
: ref
ers
to
appr
oved
or r
ejec
ted
Ass
istiv
e de
vice
s : t
his
refe
rs to
pro
sthe
tics;
orth
otic
s; he
arin
g ai
ds;
visu
al a
ids;
whe
elch
airs
; co
mm
unic
atio
n ai
ds
and
asso
ciat
ed c
onsu
m-
able
s
15 W
orki
ng d
ays
com
men
ces
on th
e da
y w
hen
the
requ
est i
s re
ceiv
ed a
nd e
nds
whe
n th
e re
ques
t has
bee
n re
spon
ded
to
The
perf
orm
ance
m
easu
res
how
eff
ectiv
ely
clie
nts
requ
estin
g as
sist
ive
devi
ces
or p
rost
hesi
s ar
e as
sist
ed b
y th
e Fu
nd a
nd a
lso
the
degr
ee to
whi
ch
the
notio
n of
ac
cess
as
per N
DP
and
Out
com
e 13
is
fulfi
lled.
Sign
ed-o
ff M
anua
l Sp
read
she
ets
from
the
Prov
ince
s
Num
erat
or:
Num
ber c
ompl
iant
as-
sist
ive
devi
ces
requ
ests
re
spon
ded
to w
ithin
15
wor
king
day
s
Den
omin
ator
:
Num
ber c
ompl
iant
re
ques
ts re
ceiv
ed in
the
finan
cial
yea
r
Calc
ulat
ion:
Perc
enta
ge o
f com
pli-
ant r
eque
sts
for a
ssis
tive
devi
ces
resp
onde
d to
w
ithin
15
wor
king
day
s of
rece
ipt =
Nom
inat
or d
ivid
ed b
y D
enom
inat
or m
ultip
lied
by 1
00
* Th
e qu
arte
rly p
er-
form
ance
is m
easu
red
as c
umul
ativ
e e.
g. T
he
quar
ter 3
out
put i
s ca
lcul
ated
by
addi
ng
Q1+
Q2+
Q3
outp
uts
toge
ther
Man
u-al
spr
eads
heet
ca
n be
man
ip-
ulat
ed
Out
com
e w
ith s
peci
fic
focu
s on
ac
cess
(s
peci
fical
ly
outc
ome
13)
Cum
ulat
ive
Qua
rter
lyN
oTh
e ai
m is
to
ensu
re th
at
85%
of c
om-
plia
nt a
ssis
tive
devi
ces
re-
ques
ts re
ceiv
ed
are
resp
onde
d to
with
in 1
5 w
orki
ng d
ays
Chi
ef D
irect
or
Ort
hotic
s, LA
P an
d Re
habi
lita-
tion
Serv
ices
54
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
ANNEXURE F: REVISION OF THE CF 5 YEAR STRATEGIC PLAN 2015/16-2019/20Reason for revision:
The Treasury framework for Strategic planning and Annual Performance Plans allows for the revision of the 5 year Strategic Plan
for the following reasons:
“A Strategic Plan may be changed during the five-year period that it covers. However, such changes should be limited to revisions
related to significant policy shifts or changes in the service-delivery environment. The relevant institution does this by issuing an
amendment to the existing plan, which may be published as an annexure to the Annual Performance Plan, or by issuing a revised
Strategic Plan.
In taking the above into consideration the Fund has implemented a revised the Compensation Fund Structure. This will result in a
significant shift in how the Fund delivers services. As a result of the revision of the structure, the Fund was also required to revise
CF Programmes structure. The resulting changes will not impact on the indicators and targets set in the current 5 year plan.
The following changes are therefore made in the Compensation Fund 5 year Strategic Plan 2015/16-2019/20:
• the current 5 year indicators and targets being moved to newly created programmes and;
• the revision of the Programme Purposes and Description
Annual Performance Plan 2018/19 I Compensation Fund 55
Table 1: Changes to the 5 year strategic plan 2015/16-2019/20
EXISTING 5 YEAR PLAN REVISED 5 YEAR PLAN1. PROGRAMME 1: ADMINISTRATION PROGRAMME 1: ADMINISTRATION1.1 Programme Purpose and descriptionPROGRAMME PURPOSE
The purpose of the programme is to provide an effective and efficient client oriented support services to the entity
PROGRAMME DESCRIPTION:
The most important reason for the existence of the Directorates: Risk Management and Internal Audit is to assist the Compensation Fund in fulfilling its mandate and responsibilities for corporate governance and financial management, internal control, risk management systems and the internal and external audit functions.
The Directorate: Internal Audit provides independent, objective assurance and consulting services, designed to add value and improve the effectiveness of systems of governance, risk management and control processes within the Fund.
The Directorate: Risk Management supports the Compensation Fund to improve its performance, and this is embedded in a sound control environment by proactively identifying risks before they materialise so that mitigation strategies may be planned and executed as required in the day to day management of the business to minimise adverse impacts that could affect the Fund from achieving its objectives. In addition, security breaches are investigated and reported to the relevant authorities.
The Chief Directorate: Financial Management offers financial support to the operations and day to day running of the Fund. The Chief Directorate must ensure that:
• Revenue is generated timeously;
• Debt is recovered timely;
• All beneficiaries are paid on time; and
• All suppliers are paid within 30 days.
• To ensure that Supply Chain Management (SCM) processes are followed when procuring goods and services and that reconciliations are done monthly and that monthly, quarterly and yearly reports (budget against expenditure and financial statements) are submitted to the relevant stakeholders timeously.
• Revenue collected is invested in portfolios through the PIC.
• The Compensation Fund has sufficient security services.
PROGRAMME PURPOSE
The purpose of the programme is to provide an effective and efficient client oriented support services to the entity
PROGRAMME DESCRIPTION:
• Compensation Commissioner: To compensate workers and or their family members for occupational injuries and diseases sustained by the worker whilst on duty.
• Executive Support: To provide executive and administrative in support of the Office of the Commissioner.
• Internal Audit: To provide an independent and objective assurance service in the Fund.
• Risk Management: To provide risk and integrity management services.
• Anti-Corruption and Integrity Management: To provide anti-corruption and integrity management services.
• Office of the Chief Operations Officer: To strategically oversee the management of operations services.
• Chief Financial Officer: To provide financial management services to the Fund.
• Corporate Services: To provide corporate services to the Fund.
56
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
EXISTING 5 YEAR PLAN REVISED 5 YEAR PLAN1. PROGRAMME 1: ADMINISTRATION PROGRAMME 1: ADMINISTRATION1.2 Indicators and targetsIndicators:
1. % increase in revenue generation annually
2. % of active employers assessed annually
3. % implementation of the risk based audit plan annually
4. Annual improvement of the risk management maturity levels
Targets:
1. Investment grow at a rate of CPI+2% annually
2. 95% of active employers assed annually
3. 90% implementation of the risk based audit plan
4. Risk Management Maturity level 5 embedded in the Fund
Indicators:
1. % increase in revenue generation annually
2. % implementation of the risk based audit plan annually
3. Annual improvement of the risk management maturity levels
Targets:
1. Investment grow at a rate of CPI+2% annually
2. 90% implementation of the risk based audit plan
3. Risk Management Maturity level 5 embedded in the Fund
EXISTING 5 YEAR PLAN REVISED 5 YEAR PLAN2. PROGRAMME 2: COMPENSATION FOR OCCUPATIONAL INJURIES AND DISEASES ACT (1993) OPERATIONS
PROGRAMME 2: COID SERVICES
2.1 Programme Purpose and descriptionPROGRAMME PURPOSE
Provide an effective safety net through the registration, processing and payment of medical claims resulting from occupational injuries and diseases, and monitoring of compliance with COIDA legislation.
PROGRAMME DESCRIPTION:
The Directorate: Compensation Benefits is responsible for development and coordination of policy and procedures regarding benefits; review compensation benefits; manage and evaluate the impact of strengthening Civic Society Fund (CSF); Training of provinces, manage and communicate with the compensation benefits stakeholders.
The Directorate: Medical Services develop policies and procedures on medical services; manage decentralised medical services in provinces; manage the compensation process with necessary medical expertise providing appropriate medical advice and expertise.
The Directorate: Legal Services provides legal support, legal administration and advice in the implementation of the COIDA and relevant legislation associated with the Compensation Fund. The strategic goal of this unit is to contribute to legislative reforms and provide an effective legal support to the Fund by advising on legal matters, addressing the entire current backlog in respect of the objections and application for increased compensation lodged in terms of sections 91 and 56 of the COIDA respectively and drafting of legislation.
The Directorate: Client Service is responsible to support all components of the Fund to deliver COID services and information to the clients in line with Batho Pele Principles. The Directorate is responsible for the receipt of customer enquiries at the Call Centre and Walk-In Centre .
PROGRAMME PURPOSE
To administer compensation claims, medical adjudication, accounts and customer care.
PROGRAMME DESCRIPTION:
Compensation Benefits: To monitor compensation benefits services.
Employer services: To provide registration and assessment services. of employers
Treasury, investment and actuarial services: To provide strategic management of the Fund’s treasury, investment and actuarial services.
Annual Performance Plan 2018/19 I Compensation Fund 57
EXISTING 5 YEAR PLAN REVISED 5 YEAR PLAN2. PROGRAMME 2: COMPENSATION FOR OCCUPATIONAL INJURIES AND DISEASES ACT (1993) OPERATIONS
PROGRAMME 2: COID SERVICES
2.2 Indicators and targetsIndicator:
% of COID benefits paid within the stipulated timeframes annually
Target
100% of approved COID benefits paid within 5 working days
Indicator:
1. % of COID benefits paid within the stipulated timeframes annually.
2. 95% of active employers assessed annually.
3. % of registered compensation claims adjudicated within the stipulated time frames annually.
Target
1. 100% of approved COID benefits paid within 5 working days.
2. 95% of active employers assessed annually.
3. 90% of registered claims adjudicated within 30 working days.
EXISTING 5 YEAR PLAN REVISED 5 YEAR PLAN3. PROGRAMME 3: PROVINCIAL OPERATIONS: COMPENSATION FOR OCCUPATIONAL INJURIES AND DISEASES ACT (1993)
PROGRAMME 3: MEDICAL BENEFITS
3.1 Programme Purpose and descriptionPROGRAMME PURPOSE
Provide an effective safety net through the registration, processing and payment of medical claims resulting from occupational injuries and diseases, and monitoring of compliance with COIDA legislation.
PROGRAMME DESCRIPTION
All Provinces are responsible for the provision of the following services within their scope of work:
Compensation Benefits: registering, adjudicating and processing of compensation benefits comprising loss of earnings-Temporary Total Disablement (TTD); Permanent Disablement (PD), including pension as well as benefits for the surviving dependants in fatal injuries. The Directorate is responsible for authorising payments of all benefits including medical expenses. The Directorate also monitor compliance with COIDA by Exempted Employers as well as monitoring employers on reporting of accidents generally, through preliminary investigations and advise on levying of penalties for late reporting or non-reporting of accidents.
Medical Services: medical advice and medical opinion to all stakeholders. The Directorate is responsible for preauthorisation for medical treatment and the rehabilitation and reintegration programme
PROGRAMME PURPOSE
To provide strategic support and medical expertise to claims processing.
PROGRAMME DESCRIPTION
Medical Services: To provide research and best practice standards regarding occupational diseases and injuries to support the Fund’s compensation and assessment services.
Medical claims: To manage the adjudication of the medical claims and the processing of medical accounts.
58
Compensation Fund I WORKING FOR YOU
Annual Performance Plan 2018/19 I Compensation Fund
EXISTING 5 YEAR PLAN REVISED 5 YEAR PLAN3. PROGRAMME 3: PROVINCIAL OPERATIONS: COMPENSATION FOR OCCUPATIONAL INJURIES AND DISEASES ACT (1993)
PROGRAMME 3: MEDICAL BENEFITS
Legal Services: legal support, legal administration and advice in the implementation of the COIDA and relevant legislation associated with the Compensation Fund. The strategic goal of this unit is to contribute to legislative reforms and provide an effective legal support to the Fund by advising on legal matters, addressing the entire current backlog in respect of the objections and application for increased compensation lodged in terms of sections 91 and 56 of the COIDA respectively and drafting of legislation.
3.2 Indicators and targetsIndicator:
% of registered compensation claims adjudicated within the stipulated time frames annually.
Target:
90% of registered claims adjudicated within 30 working days.
No targets
EXISTING 5 YEAR PLAN REVISED 5 YEAR PLAN4. PROGRAMME 4: Not in the existing 5 year Strategic Plan PROGRAMME 4: ORTHOTIC AND REHABILITATION
SERVICES4.1 Programme Purpose and description
N/A PROGRAMME PURPOSE:
To provide support in the Orthotic and Rehabilitation services for the Fund
Programme description
Labour Activation Programmes: To provide strategic leadership and guidance on the implementation of the labour activation programmes.
Orthotics and Prosthetic: To manage and advise on the Orthotics and Prosthetic services.
Rehabilitation and Re-integration: To develop, implement and monitor a rehabilitation programme for injured employees and advise the Compensation Fund on all matters pertaining to the rehabilitation of injured employees.
4.2 Indicators and targetsN/A No targets
Telephone0860 105 350
Street AddressCompensation House Cnr Hamilton and Soutpansberg StreetPretoria
Postal AddressP.O. Box 955Pretoria0001www.labour.gov.za
ISBN: 978-0-621-46225-8