annual career center report · 2019-01-02 · vices, 2016-2018 percentage of new transfer students...
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CAREER CENTERAnnual Report
Academic Year2017-2018
About usThe Career Center at Illinois State University strives to provide students and alumni with services and resources that enhance their career development and readiness, while providing them with opportunities to connect with employers seeking Redbirds as candidates.
MissionThe Career Center supports all Illinois State University students with developing, evaluating, and implementing career decisions.
VisionTo be recognized as a leading, centralized career center for internal and external stakeholders.
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Career Center Annual Report 2017-2018 1
Career Center highlightsUNIVERSITY ACADEMICS AND CAREERS COUNCIL UPDATE
In efforts to increase first-year student career awareness and development, the council’s work group created a “Get Career Ready!” page in the Reggie Guide distributed during summer orientation sessions. The page highlighted the eight career competencies as identified by the National Association of Colleges and Employers.
In addition, the University Academics and Careers Council co-chairs presented an update to the University Board of Trustees on the academic/career process and the achievements of the council.
CCNP UPDATE
The Cultural Career Network Program (CCNP) hosts a variety of events to connect students of diverse backgrounds with employers and to provide resources about available internship and career opportunities. The Diversity Employer Expo and the Student and Alumni Diversity Meet-up, two annual programs, both experienced great success this year.
The Diversity Employer Expo connects students with employers to engage in casual conversation over dinner about students’ career goals. A panel of alumni shared their success stories while each organization individually shared about their diversity-hiring initiatives. This year’s event included many organizations and was sponsored by Enterprise Holdings, Target, and Discover Financial Services.
The Student and Alumni Diversity Meet-up connects students with alumni to foster connections and help them identify their professional, civic, and academic aspirations. Alumni share their stories with students to help them reflect on how their identity and perceptions can influence their career development. This year’s event had an 87-percent increase in student attendance and a 62-percent increase in alumni participation from the previous year.
INTERDISCIPLINARY STUDIES (IDS) 128 COURSE
The Career Center and University College partnered to create IDS 128: Thriving in College, Career, and Beyond—a 3 credit-hour course that assists first-time college students with successfully transitioning and thriving in college and career. The course guides students with developing, expanding, and applying knowledge and skills needed for college and career. The course launched in the fall 2018 semester.
GRADUATE STUDENT PROFESSIONAL DEVELOPMENT SERIES
The Graduate Student Professional Development Series was recognized by both the University and the Division of Student Affairs for its innovative response to student needs. Receiving the University’s prestigious Team Excellence Award and the Division of Student Affairs STAR Award for Innovation by a Team, the series of workshops served to build research, teaching, and job search skills.
From left, Vice President of Student Affairs Levester Johnson, Amy Hurd, Maureen Roach, Sarah Dick, Jennifer Friberg, and Julie-Ann McFann. Johnson honored the group for the development of the Graduate School Series. (missing: Jennifer Sharkey)
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Career Center Annual Report 2017-2018 1
All students served by class
Freshman 14.70%
Sophomore 14.61%
Junior 25.22%
Senior 38.68%
Second bachelor’s 0.68%
Undergraduate (non-degree seeking) 0.09%
Graduate students 5.86%
Graduate students (non-degree seeking) 0.16%
Students served BREAKDOWN OF THE STUDENT PROFILE INFORMATION:
All data are an unduplicated count of student enrollment from fall 2017 and spring 2018 as of census day (10th day of classes) of the term in which a student was last enrolled.
CollegeNumber served
by Career Center
Number of students enrolled
in 2017-2018
Percentage of total enrollment receiving Career Center services
College of Applied Science and Technology 3,067 4,994 61.41%
College of Arts and Sciences 3,081 6,167 49.96%
College of Business 2,880 4,135 69.65%
College of Education 1,075 2,908 36.97%
College of Fine Arts 288 1,177 24.47%
Mennonite College of Nursing 395 748 52.81%
Office of the Provost
Dual Enrolled 0 19 0.00%
Interdisciplinary Studies 17 21 80.95%
International Exchange 8 61 13.11%
Undeclared 395 1,129 34.99%
University Studies 21 52 40.38%
Visiting 20 265 7.55%
Total 11,249 21,682 51.88%
College of Applied Science and Technology
27%
College of Arts and Sciences
27%
College of Business 26%
College of Education
10%
College of Fine Arts 3%
Mennonite College
of Nursing 3%Office of the
Provost4%
37,626
student/alumni touchpoints through Career Center services, resources, and programs in the 2017-2018 academic year
11,249unique students
200unique alumni
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Career Center Annual Report 2017-2018 32 Illinois State University
All students served by race/ethnicity compared to University demographics
American Indian/Alaskan Native0.13%
0.15%
Black or African American8.27%
8.23%
Asian2.25%
2.08%
Hispanic9.41%
9.71%
Hawaiian or Pacific Islander0.11%
0.10%
White74.41%
74.50%
Two or more selections, excluding Hispanic2.85%
2.81%
Unspecified0.25%
0.31%
Non-US citizens2.33%
2.10%
d percentage served by Career Center
d percentage of University population receiving Career Center services
“I continue to be impressed by the Career Center. The staff’s passion for setting students
up for success is evident in all that they do. They offer top-notch service to employers
during the recruiting process and provide multiple opportunities for students and
employers to connect in meaningful ways beyond the standard career fair. We are proud
to partner with the Career Center in developing the next generation of our workforce.”
—Taylor Ingram, talent acquisition specialist, COUNTRY Financial
“I worked with the Career Center and received career guidance from everyone there.
I also connected with recruiters and employers whenever they came to campus.
I knew I wanted to work for a company that would invest in me, but I realized that
I had to invest in those connections first.”
—Natassia Dunlap ’17 American Family Insurance human resources assistant
0
10
20
30
40
50
0
10
20
30
40
50
60
41.21%
45.97% 47.02%
45.26%
52.43%50.60%
Percentage of veteran population receiving Career Center services, 2016-2018
Percentage of new transfer students receiving Career Center services, 2016-2018
2016 2017 2018 2016 2017 2018
0
10
20
30
40
50
0
10
20
30
40
50
60
41.21%
45.97% 47.02%
45.26%
52.43%50.60%
Percentage of veteran population receiving Career Center services, 2016-2018
Percentage of new transfer students receiving Career Center services, 2016-2018
2016 2017 2018 2016 2017 2018
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Career Center Annual Report 2017-2018 3
Career advising The Career Center had four full-time advisors and 2.5 graduate assistants who focused on students’ career development and professional readiness. During the 2017-2018 academic year, advisors conducted 1,504 in-person appointments in 15-, 30-, 45-, and 60-minute increments totaling over 1,000 hours of advising.
Career advisors hosted limited office hours in the College of Business and provided convenient career support in various academic spaces across campus.
Career advisors offered students and alumni the opportunity to receive career advising over the phone, via online conferenc-ing, or email. Career advisors conducted 319 virtual advising appointments.
CAREER CENTER DROP-IN SERVICE
Career Center drop-ins focus on résumé reviews and other career-related questions. They are primarily staffed by career ambassadors, with additional assistance provided by the Senior Professionals, Career Center advisors, and staff. Drop-in hours take place in the Career Center and Milner Library.
31.75hours were dedicated each week
2,521drop-in sessions were conducted this year
300 drop-in sessions conducted by advisors
Exploring Careers 19%
Exploring majors 13%Résumé/
cover letter 38%
Job/internship strategies 7%
LinkedIn/social media 2%
Interview preparation
5%
Résumé/cover letter & career plan 12%
Graduate school 4%
TOPIC BREAKDOWN
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4 Illinois State University Career Center Annual Report 2017-2018 5
SENIOR PROFESSIONALS
The Senior Professionals is a university organization of retired or semi-retired professionals from a variety of industries who volunteer their time to assist with student résumé reviews at the Career Center when needed.
They conducted 143 résumé reviews during drop-in hours on days of career fairs, a 20% increase from last year.
CAREER AMBASSADORS
The Career Center employed a team of 13 undergraduate students to serve as career ambassadors. These student-employees conducted drop-in hours, presentations, and Late-night Résumé Reviews in collaboration with Milner Library.
INTERDISCIPLINARY STUDIES (IDS) 106 COURSE
IDS 106: Career Choice—a one credit-hour, graded course that provides an introduction to theory of career decision-making, which includes the application of skills and strategies to individ-ual career choices. The total enrollment was 103 students, a 49 percent increase from last year.
Based on course evaluations and assignments, students increased their knowledge in the seven learning outcomes focused on career development.
CAREER AMBASSADORS CONDUCTED
2,165drop-in sessions
225Late-night
Résumé Reviews
34presentations to a total
of 632 student-attendees —4x more than last year
“By being involved on campus as a career ambassador and as a member of several
Registered Student Organizations, I gained transferable skills that I will carry with me
through the rest of my life and future career endeavors. I’ve learned how to be a better
listener, networker, and communicator—making me a better decision maker in the
classroom, in professional settings, and in everyday life.”
—Mike Rubio, Student Government Association president,
political science and public relations double major
92% of students indicated that they would recommend the course to other students2/3
of students identified a major they planned on pursuing by the end of the semester
COURSE EXIT SURVEY RESULTS:
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4 Illinois State University Career Center Annual Report 2017-2018 5
Career resources The Career Center provides a wide array of resources to help students in their career development and professional readiness.
HIRE-A-REDBIRD
Students can search and apply for part- and full-time jobs and internships, upload their résumé to connect with employers, and view upcoming career and networking events. Students can also schedule a meeting with a career advisor to discuss their résumé, cover letter, and seek other job-related advice. Employers posted over 5,497 internships and full-time career opportunities. A total of 6,233 unique students logged into Hire-A-Redbird.
FOCUS
This online, self-guided career and education planning tool is designed to help students select the major programs and career fields that are most compatible with their personal interests, skills, and goals. A total of 1,257 students accessed this planning tool during the academic year.
INTERVIEWSTREAM
As virtual interviewing continues to grow among employers, InterviewStream provides students the opportunity to gain experience and prepare and practice for virtual interviews.
949 students and alumni visited the Career Center to receive free business cards—a 27% increase from last year
3,376visits for free printing on
résumé paper
236 phone and virtual interviews conducted in rooms available for use at the Career Center
OTHER RESOURCES
970 students completed over 1,113 practice interviews
“Hire-A-Redbird expanded my options and helped me land my internship. By starting
my job search early and using valuable resources like Hire-A-Redbird, students will
be ahead in the search and application process.”
—Brandon Moran-Eaton, mass media major
“The Career Center has been an invaluable resource to students in my department:
providing career counseling, résumé and cover letter development, help with preparing
for interviews, hosting career fairs, and printing business cards and résumés. They help
students progress from being a student to being employed in their respective careers.”
—Catherine McKay, Department of Technology
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6 Illinois State University Career Center Annual Report 2017-2018 7
AlumniThe Career Center recognizes the significant impact Illinois State alumni have on future generations of Redbird professionals, and therefore actively seeks opportunities to connect students and alumni for the purpose of recruiting, providing career advice, and networking.
The Career Center also continues to be a resource for alumni to help them grow professionally after they graduate.
Alumni give back to Illinois State by returning to campus to attend the Fall Career Fair to recruit Redbirds.
132 alumni volunteers participated in a Career Center program to provide career expertise and assistance to students
297 unique alumni recruiters came to campus to participate in career fairs, conduct on-campus and mock interviews
200 alumni utilized the Career Center for career advising, career resources, on-campus interviews, and/or attended a career fair or program
Chris Lee ’95, from Caterpillar is proud to recruit Redbirds at the Spring Career Fair.
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6 Illinois State University Career Center Annual Report 2017-2018 7
Diversity initiativesThe Career Center provides opportunities to connect students of diverse backgrounds with programs and services to assist them with their career development. Through its Cultural Career Net-work Program, the Career Center provides students with unique opportunities to learn about careers, resources, and available internship and career opportunities. Examples include:• Hosting the Diversity Employer Expo in spring 2018 in which
diverse students connected with employers to specifically learn about the diversity initiatives that exist within their organizations. This event was generously sponsored by Enterprise Holdings and Target.
• Partnering with the Office of International Studies and Programs to host the International Student Series in which 124 students learned about developing a résumé, job-search strategies, and life after Optional Practical Training and sponsorship.
• Coordinating the Student and Alumni Diversity Meet-up in spring 2018 to connect students from diverse backgrounds with diverse alumni to discuss how to effectively transition from college to career.
• Hosting a networking dinner in fall 2017 for 73 ROTC, veteran, and military-connected students sponsored by Enterprise Holdings.
Campus outreach The Career Center works with various academic partners and other campus constituents to provide presentations and programs to help students achieve career success. These career activities help students expand their knowledge of career development, a lifelong process of exploring, evaluating, and implementing career decisions. In addition, they focus on enhancing career readiness, which, according to the National Association of Colleges and Employers, is the attainment and demonstration of requisite competencies that broadly prepare college graduates for a successful transition into the workplace.
PRESENTATIONS
Career Center staff delivered 246 presentations on a variety of career topics to 7,090 attendees.
“As an international student, one of the biggest concerns coming to the United States
is navigating the legal processes with finding a job. The Career Center’s International
Student Career Series helped me find answers to my questions and increased my
knowledge on so many different important aspects of career readiness.”
—Hetal Dhirawani ’18
“The demands in the workforce are constantly changing; requiring greater career
readiness and development opportunities for all students, regardless of their major.
The Cultural Career Network programs are not just diversity events. They are events
to further support diversity, but ultimately, serve to promote student career success.”
—Pamela Cooper, Career Center director, ’94, M.S. ’00
205 class presentations reached a total of 5,905 attendees
549 students were reached through presentations to Registered Student Organizations
636 students attended a presentation facilitated by Career Center staff through other campus partnerships
8 Illinois State University Career Center Annual Report 2017-2018 9
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PROGRAMS
The Career Center coordinates programs to connect students with people and information to assist them with developing the skills they need to launch their careers in a professional setting. These programs range from employer résumé reviews and graduate school workshops to hands-on programs that teach essential skills, such as networking. • Collaborating with Redbird Athletics and the Senior Professionals
each semester to host practice interviews for student-athletes. The 187 student-athletes learn tips to enhance their interviewing skills, and 103 attended a résumé workshop with the Career Center.
• Collaborating with Veterans and Military Services to host fall and spring résumé critiques in which military-connected students learned how to market their academic, military, and work experience on a résumé and in interviews.
PRACTICE INTERVIEWS FOR COURSE ASSIGNMENTS
The Career Center facilitated in-person practice interviews for course assignments during the academic year, providing 477 students with practice interviews conducted by employers, alumni, or faculty.
ACADEMIC DEPARTMENT COLLABORATION
The Career Center provides support to academic departments that host career-focused programs and career fairs, including consultation, staffing, and technology.
The Career Center collaborated with the Department of Communication Sciences and Disorders to host a spring net-working event in which 38 students and 10 alumni connected to learn networking tips to enhance their employability skills.
In total, 1,304 students were reached through these collaborative fairs: • Social Sciences Fair
• Professional Sales Institute Fairs
• Agricultural Career Fair
• School of Information Technology Fair
• School of Communication Career Institute
• Construction Management Fairs
48 programs reached
a total student attendance of 2,324
1,990 unique students
attended programs
“The Transfer Student Career Conference stressed the importance of internships. Prior to
the event, I knew I needed an internship, but I wasn’t sure how to start the process as a
transfer student. During the networking portion of the conference I had the opportunity
to meet with Career Center staff, and it led me to the internship I now have.”
—Rasheeda Hickman, arts technology major
“For the past three years, Career Advisor Renee Carrigan presented to my students
about career services and employment options. These students now interact with
the Career Center during their first semester and understand better the vast career
paths available to people with a background in history and the liberal arts.”
—Anthony Crubaugh, Ph.D., Department of History
2/3 of practice interviews completed through InterviewStream were for a course assignment
8 Illinois State University Career Center Annual Report 2017-2018 9
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Career fairs The Career Center provided students and alumni opportunities to connect with employers seeking to fill open positions.
The Career Center hosted fairs that had a total student attendance of 3,582 and a total of 582 unique employers.
Fall 2017 Employers Students
Part-time Job Fair 44 232
Accounting Fair 41 307
Internship Fair 82 803
Career Fair 201 577
Healthcare Professions Fair 37 126
Total fall 405 2,045
Spring 2018 Employers Students
Internship Fair 74 645
Education Fair 160 424
Career Fair 133 468
Total spring 367 1,537
65.5% of students attending career fairs had a GPA of 3.0 or higher
40Fortune 500 companies (and 7 subsidiaries) attended Career Center-hosted fairs(2017 Fortune 500 Companies, Fortune Magazine)
Applied Science & Technology
15%
Education
12%
Arts & Sciences
27%Business
41%
Fine Arts 1%
Other 2%
Mennonite College of Nursing
2%
“I’m so glad I overcame my fear of attending career fairs; because when I did, I found
my career!”
—Sydney Degen ’18, Coyote Logistics national account manager
FAIR ATTENDANCE BREAKDOWN BY COLLEGE
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10 Illinois State University Career Center Annual Report 2017-2018 11
Internships Students participate in internships to explore careers, practice what they have learned in the classroom in a real-world setting, and network with hiring companies.
Professional practice enrollment by class level
Senior63%
30%
Junior20%
12%
Sophomore4%
0.8%
Freshman0.5%
0.5%
d Students enrolled in at least one course—required and
non-required*
d Students enrolled in at least one course—non-required only
NOTE: Data pertains to “for credit” undergraduate students only.
*Excludes education (ECE, elementary, special education, middle), all teacher education (secondary), and pre-licensure/BSN.
(Source: Cognos Plan and Class Roster Reports for summer 2017, fall 2017, and spring 2018)
Out of programs that do not require professional practice for graduation, the following have the highest percentage of majors enrolled in a professional practice course:
• Public Relations
• Mass Media
• Journalism
• Integrated B.S./M.P.A.
• Communication Studies
• Art
• Agriculture
• Sociology
• Management
• History
• Finance
• Risk Management and Insurance
• Accountancy
• MarketingNOTE: Does not include not-for-credit internships
(Source: Cognos Plan and Class Roster Reports for summer 2017, fall 2017, and spring 2018)
The Career Center’s online job-posting system, Hire-A-Red-bird, continues to allow students to connect with employers for internship opportunities. It also serves as a campus database for all internship records, both required and non-required.
956“for credit” internship records submitted provide a glimpse of what students chose for their professional practice experiences, regardless of their majors
1/3 of programs require internships for graduation
2/3 of programs offer professional practice as an elective
INTERNSHIPS SUMMER 2017–SPRING 2018 CAREER DIRECTIONS
Nonprofit, Social Services, Government
and Law
33%
Education
15%
Financial Services,
Consulting, Management,
and Sales
22%Healthcare,
Wellness, and Recreation
21%
Technology, Science, and Math
4%
Arts, Media, and Communications
4%
Food, Agriculture, Environment, and Natural Resources
1%
“In addition to my classes, I learned a lot by participating in internships. One internship
challenged me to develop technology never used before. I had to learn to work with a
team, think critically, and utilize my network of professors and colleagues to solve the
problem.”
—Julian Bracero ’17, Amazon software engineer
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10 Illinois State University Career Center Annual Report 2017-2018 11
Employer relationsThe Career Center works closely with hiring companies to help them with their recruiting strategies and connect them with Illinois State talent.
The Career Center hosts its Partner Program as an exclusive opportunity designed to assist companies with finding qualified student talent for internships and job opportunities. Because of their generous support, the Career Center is able to develop, enhance, and implement innovative career development programs and services for Illinois State students. The following companies were Career Center Partners in 2017-2018.
Platinum Partners
Archer Daniels Midland (ADM)
Caterpillar, Inc.
C.H. Robinson Worldwide, Inc.
Cintas
COUNTRY Financial
GROWMARK, Inc.
Liberty Mutual Insurance
Gold Partners
American Family Insurance
Enterprise Holdings
State Farm Insurance Companies
The Sherwin–Williams Company
Silver Partners
Discover Financial Services
Progressive Impressions International (Pii)
Friend of the Career Center
Target
“Illinois State University’s Career Center is a valuable asset to its students and corporate
partners. The center’s connections allow for meaningful relationships between employers
and students and create an impressive partnership beyond the University. I truly
appreciated the time the staff took to meet with me to understand our needs, perform
a needs analysis, and outline the best approach to our partnership to engage with
students we’re seeking for Liberty Mutual.”
—Brittiney Jones, campus recruiter, Liberty Mutual Insurance
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12 Illinois State University Career Center Annual Report 2017-2018 13
Employer engagementMany companies connect with Illinois State candidates through career fairs and other recruitment initiatives throughout the year.
On-campus interviews
Number of employers who interviewed on campus
Fall 2017 63
Spring 2018 31
Number of student interviews conducted on campus
Fall 2017 791
Spring 2018 234
Employers also post job and internship openings on the Career Center’s online job posting system, Hire-A-Redbird.
Employers present at six fairs
GROWMARK, Inc.
Marcfirst
State Farm Insurance Companies
Employers present at five fairs
Caterpillar, Inc.
Enterprise Holdings
Employers present at four fairs
CDW
Chestnut Health Systems
CIT Trucks
COUNTRY Financial
Coyote Logistics
Foresters Financial
Marine Corps Officer Program
The Sherwin-Williams Company
Target
Walgreens
Includes 2017 Fall Part-time Job Fair, 2017 Accounting Career Fair, 2017 Fall Internship Fair, 2017 Fall Career Fair, 2017 Healthcare
Professions Fair, 2018 Spring Internship Fair, 2018 Career Fair
4,062full-time and part-time opportunities posted
on Hire-A-Redbird
“The Career Center’s wide variety of programming, strong professional development
offerings, and exceptional career fairs attract and prepare students—which in turn is great
for employers! The staff goes above and beyond to support our recruiting efforts and
bring forward strong candidates for internships, full- and part-time roles. GROWMARK
and FS are proud to employ many Illinois State alumni, and we look forward to continuing
partnerships with the Career Center to employ Redbirds in the future!”
—Kayla Portwood ’12, university relations manager, GROWMARK, Inc.
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12 Illinois State University Career Center Annual Report 2017-2018 13
Career Center Illinois State University185 Student Services BuildingCampus Box 2520Normal, IL 61790-2520 Phone: (309) 438-2200Email: [email protected]
CareerCenter.IllinoisState.edu
/CareerCenterISU
@ILSTUCareer
IllinoisState.edu/LinkedIn
HireARedbird.IllinoisState.edu
@ILSTUCareer
Alternative formats of this publication are available by request by contacting the Career Center at (309) 438-2200. An equal opportu-nity/affirmative action university encouraging diversity. University Marketing and CoMMUniCations • 19-6739 printed on recycled paper
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