7/28/2019 Anna Dieton CV Updated 24.04.2013

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Secutech FZE DAFZA Administrator General Manager December'01 to July 03

Jumbo Electronics Secretary General Manager September'00 to October'01

Rotana Hotels Executive

Secretary

General Manager June97 to September99

DSP Merrill Lynch

Securities Ltd.

Secretary Managing Director September 1996 to Jun 1997

Ashok Leyland

Investment Services

Executive

Secretary

Vice President August'95 to Septembr'96

Rallis India Ltd.,

Mumbai

Secretary Admi./HRD Exec. Officer July'85 to March '95

Roles and Responsibilities

As Coordinator Conference & Events Responsible for the performance and coordination of the day today Secretarial &

Administrative support functions in the Conference & Event/Banqueting Department.

Providing support to the Asst. Director of C &E, Operation Manager Banqueting and the

department in an efficient manner.

Replying to guest queries related to wedding and events.

Meeting clients to discuss regarding their event requirement.

Organizing site inspections.

Preparing complimentary voucher request.

Making booking in Delphi.

Screen incoming calls, answering to queries related to bookings or Conference & Event.

Redirect calls to appropriate departments, or take message.

As Coordinator Front office, Room Division

Responsible for the performance and coordination of day today Secretarial & Administrative

support functions in the Front Office, Room Division.

Providing support to the Resident Manager, Front Office Manager and the department in an

efficient and effective manner.

Maintain record of staff attendance, overtime, leave and handling staff personal files.

Maintaining Resident Manager/Hotel Managers calendar and arranging appointments.

Replying to guest complaints, preparing complimentary voucher request. Liaise with HR Department with regards to arranging staff visas, joining formalities and other

official documentation.

Liaise with Suppliers and Courier. Raising Purchase request as per department requirement.

Screen incoming calls, redirect calls to appropriate departments, or take message.

Attending to guest request in the Business Centre. Updating guest profiles and guest feedback in

Opera.

Preparing DTCM reports. Updating the team site and Notice boards.

As Legal Services Assistant

Assisting the legal team in its adherent to internal guidelines and policy. Updating the LegalCounsels with all administration data and in preparing necessary reports as required by the team

and Chief Legal Officer. As well as handling confidential documents.

Assisting Legal Services Manager in developing and implementing projects including

communication strategy and developing the same.

7/28/2019 Anna Dieton CV Updated 24.04.2013

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7/28/2019 Anna Dieton CV Updated 24.04.2013

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Passport No: Z1919266

Passport Validity: 15th April 2019

Nationality: Indian

Notice Period: One month

Driving License: Valid Oman and U.A.E Driving license

ACADEMIC BACKGROUND

1995- 96 Graduated in English Literature from SNDT Women's University,

Mumbai.

1986 Diploma in Telephone Operating Cum Receptionist from Davar's College of CommerceMumbai

1990 Diploma in Shorthand from Davar's College of Commerce,

Mumbai (Shorthand: 60 w.p.m., Typing: 80 w.p.m.)

1999 Successfully trained in Computers Packages: MS Word, Excel and Power Point from

Grace Computers, Mumbai

TRAINING

2004 Task Trainer workshop2005 Fundamental and Proficient levels of Microsoft Excel 2002

2005 Completed Arabic 1 Course

2005 Fundamental and Proficient levels of Microsoft Power Point 2003

2005 Completed Proficient level of Microsoft Front Page 2003

2005 Introduction to the 7 habits of Highly Effective People

2006 Fundamental of Excellency

2007 English Four (Passed with Merit)

2007 Business English 1

2008 Work Smart Training by Priority Management

2011 Completed Arabic Advance Course

2011 Opera Training (profiles, Reservations, Front Desk & Cashiering)2011 Effective Business Writing Workshop.

2012 Delphi operating system

Interests

Drawing, Painting, Handicraft and Reading