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TRANSCRIPT
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I. EXECUTIVE SUMMARY
Burger King is a company that has more than 57 years of innovation, and has 12,250restaurants in 76 countries and territories worldwide.
The Burger King menu has evolved from a basic offering of burgers, French fries, sodas
and milkshakes in 1954, to a larger, more diverse set of product offerings. In 1957, the
Whopper was the first major addition to the menu; it has since become Burger King's signature
product. Conversely, BK has introduced many products which failed to catch hold in the
marketplace. Some of these failures in the US have seen success in foreign markets, where BK
has also tailored its menu for regional tastes. After the purchase of the company in 2002,
Burger King began to aggressively target the 1834 male demographic with larger products that
often carried correspondingly large amounts of unhealthy fats and trans-fats.
The company has adapted its menu to accommodate different dietary lifestyles by
adding several vegetarian options, including deep Spicy Bean Burger that is sold in Burger King's
international locations.
Its customers have enjoyed Burger Kings taste and service throughout the years, but
recent demands for more nutritious food by health conscious consumers have pushed BK to
offer another healthier product.
This study shows the new Burger King SALADSthat will address the consumers
demand for food that is good for the health. This also shows the products target customers,
target users, the product description, health benefits, features, functions, strengths, and
weaknesses. Burger Kings 2009 and 2010 financial summary is featured to show the
companys financial development.
MISSION:
"We will prepare and sell quick service food to fulfill our guest's needs more accurately,
quickly, courteously, and in a cleaner environment than our competitors. We will conduct all
our business affairs ethically, and with the best employees in the mid-south. We will continue
to grow profitably and responsibly, and provide career advancement opportunities for every
willing member of our organization."
http://en.wikipedia.org/wiki/Burger_King_productshttp://en.wikipedia.org/wiki/Trans-fathttp://en.wikipedia.org/wiki/Spicy_Bean_Burgerhttp://en.wikipedia.org/wiki/Spicy_Bean_Burgerhttp://en.wikipedia.org/wiki/Trans-fathttp://en.wikipedia.org/wiki/Burger_King_products -
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VALUES
BKC's Corporate Responsibility Report
Food
For over 50 years, our restaurants have
been serving high quality, great tasting andaffordable food around the world. Our
commitment to the food we serve is what
defines us as a company and is at the center
of our
HAVE IT YOUR WAY brand promise.
People
We are dedicated to supporting and
investing in our people employees,
franchisees, suppliers and restaurant guests
because they are the cornerstone of our
business. In many different ways, we do all
that we can to serve employees
Environment
The heightened global debate regarding the
role of business in sustainability hashighlighted many of the challenges and
expectations among all businesses,
including the quick-service restaurant
industry.
Corporate Governance
While we opened our restaurant doors over
50 years ago, 2009 marks the third year as a
public company for Burger King Holdings,
Inc. (BKC). In a short amount of time, BKC
has created a integral corporate governanceand compliance program.
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OBJECTIVES:
Burger King shall improve consumers brand awareness. Burger King shall promote a healthier eating habits and lifestyle to its target
consumers.
II. TARGET CUSTOMERS
2.1 Primary Customers
Primary customers are middle class men and women aged 18 to 30 years
old. They are the so-called sandwich class and are very conscious of their
figure. Interestingly most male health conscious seem to switch later in life- in
their late twenties or early thirties- this is when men tend to notice that they
can't eat whatever they like anymore, and health issues become more
important. Its also the time when most men decide to quit smoking or cut down
drinking.
2.2 Secondary Customers
Secondary customers are men and women aged 14 to 17 years old from
the lower middle class who are starting to become conscious of their figure and
health. They are identified as teenagers beginning to maintain a good body with
the help of a dietary yet nutritious food at a lower price because of the low
budget they have. Most girls become health conscious in their late childhood or
early teens. Sometimes this relates to body image, sometimes to ethics or
emotional concerns about animal cruelty.
III. TARGET USERS
3.1 Primary Users
A Business Customer Visits Burger King during the day as service is quick
and serves food that is tasty and nutritious.
3.2 Secondary Users
Teenagers Men and women aged 14 to 17 years old from the
lower middle class who are starting to become
conscious of their figure and health.
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drinks milkshakes desserts breakfast)
Revenue US$2.5 billion (FY 2010)[3]
Operatingincome
US$332.9 million (FY 2010)[3]
Net income US$186.8 million (FY 2010)[3]
Total assets US$2.75 billion (FY 2010)[3]
Total equity US$1.13 billion (FY 2010)[3]
Employees 38,840 (2010)[3]
Parent 3G Capital
Website burgerking.com
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V. PRODUCT DESCRPITION AND POSITIONING STATEMENT
5.1 Business Problem, Product Concept and History
Customers nowadays have healthier eating habits, and it has driven them
away from fast food or forced them to stop eating out.
Burger King promises to make healthier choices for its customers. They
recognize that there will always be additional steps they can take to enhance
their menu options and satisfy their guests evolving desire for choice. They will
continue to explore new ways to make their food innovative as well as
nutritious.
Nutrition, quality, value, and taste are important attributes that helpguests and their children make choices that promote healthy living. Burger Kings
product innovation teams are working with trained chefs and nutritionists to
develop new menu options that provide great tasting food choices while
meeting their guests nutritional needs. For that reason the team has come up
with a new menuBURGER KING SALADS
http://en.wikipedia.org/wiki/Soft_drinkshttp://en.wikipedia.org/wiki/Milkshakeshttp://en.wikipedia.org/wiki/Dessertshttp://en.wikipedia.org/wiki/Breakfasthttp://en.wikipedia.org/wiki/United_States_Dollarhttp://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Earnings_before_interest_and_taxeshttp://en.wikipedia.org/wiki/Earnings_before_interest_and_taxeshttp://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Net_incomehttp://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Assethttp://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Equity_(finance)http://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Holding_companyhttp://www.burgerking.com/bkglobal/http://en.wikipedia.org/wiki/Template:Infobox_Burger_Kinghttp://en.wikipedia.org/wiki/Template_talk:Infobox_Burger_Kinghttp://en.wikipedia.org/w/index.php?title=Template:Infobox_Burger_King&action=edithttp://en.wikipedia.org/w/index.php?title=Template:Infobox_Burger_King&action=edithttp://en.wikipedia.org/wiki/Template_talk:Infobox_Burger_Kinghttp://en.wikipedia.org/wiki/Template:Infobox_Burger_Kinghttp://www.burgerking.com/bkglobal/http://en.wikipedia.org/wiki/Holding_companyhttp://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Equity_(finance)http://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Assethttp://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Net_incomehttp://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/Earnings_before_interest_and_taxeshttp://en.wikipedia.org/wiki/Earnings_before_interest_and_taxeshttp://en.wikipedia.org/wiki/Burger_King#cite_note-2010_10-K-2http://en.wikipedia.org/wiki/United_States_Dollarhttp://en.wikipedia.org/wiki/Breakfasthttp://en.wikipedia.org/wiki/Dessertshttp://en.wikipedia.org/wiki/Milkshakeshttp://en.wikipedia.org/wiki/Soft_drinks -
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The newBURGER KINGS SALADS is a meal that will satisfy the
customers cravings for a healthy dietary meal. A salad provide lettuce,
chopped tomatoes, assorted raw, sliced vegetables (such as cucumbers, carrots,
celery and green or red bell peppers), dried bread croutons, bacon bits,
shredded cheese, and various types ofsalad dressing. Some salads also have
additional food items such as cooked cold meats (e.g., chicken and ham), cookedbeans (e.g., peas or kidney beans), deviled eggs, cold pasta salads, corn chips,
bread rolls, soup, and fresh cut fruit slices.
5.2 The Key Messages and Main Benefits
We aspire to make the best-tasting vegetarian foods, always with real
good ingredients.
5.3 Features, Functions and Benefits
SaladsOur salads like dressing-up. Quite often you'll see one with its crispy
lettuce, red ripe tomatoes and crunchy carrot, wearing the latest designer
dressing. But then you also get the ones who worry about their figures. You'll see
them dressed in our less than 3% fat range, which includes 'Honey and Mustard
dressing' and 'French dressing.
http://en.wikipedia.org/wiki/Lettucehttp://en.wikipedia.org/wiki/Tomatohttp://en.wikipedia.org/wiki/Vegetablehttp://en.wikipedia.org/wiki/Croutonhttp://en.wikipedia.org/wiki/Baconhttp://en.wikipedia.org/wiki/Salad#Dressingshttp://en.wikipedia.org/wiki/Kidney_beanhttp://en.wikipedia.org/wiki/Deviled_egghttp://en.wikipedia.org/wiki/Pasta_saladhttp://en.wikipedia.org/wiki/Pasta_saladhttp://en.wikipedia.org/wiki/Deviled_egghttp://en.wikipedia.org/wiki/Kidney_beanhttp://en.wikipedia.org/wiki/Salad#Dressingshttp://en.wikipedia.org/wiki/Baconhttp://en.wikipedia.org/wiki/Croutonhttp://en.wikipedia.org/wiki/Vegetablehttp://en.wikipedia.org/wiki/Tomatohttp://en.wikipedia.org/wiki/Lettuce -
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Flame-Grilled Chicken Salad
It's because of the crisp mixed leaf lettuce, juicy cherry tomatoes,
crunchy carrot and tender pieces of chicken. Apparently it's because it is classed
as an 'all weather' salad. It warms you up in winter and cools you down in the
summer, which puts the other salads out of a job.
5.4 Nutritional Information
5.5 Sales and Marketing Strategy
Burger King will be offered in all Burger King Branches of the Philippines.
It will be on top of the line TV advertisements hiring famous Filipino celebrities
to promote these new products with a tagline HealthyVeggie Good. BurgerKing will also promote the new products through movie tie-ups. For every movie
ticket, one coupon will be given to the buyer granting him BURGER KINGS
SALADS discounts. Burger King will post banners and tarpaulins on populated
areas in the metro. These add will be captivated by the middle class men and
women.
Energy
(Kcal)
Energy
(Kj)
Protein
(g)
Carbohydrate
(g)
Sugars
(g)
Fat
(g)
Saturated
Fats (g)
Fibre
(g)
Sodi
(g
Garden
Salad33 137 1 6 5 1 tr 2 0.0
Total perserving
33 137 1 6 5 1 tr 2 0.0
Total/100g 20 83 1 3 3 0 tr 1 0.0
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VI. COMPETITIVE PRODUCTS
6.1 Competitive Products Overview
The new Burger King SALADS has direct competition in the fast food
market. Restaurants that offer salads are McDonald's: Premium Bacon Ranch
Salad with Grilled Chicken, Wendy's: Mandarin Chicken Salad with Grilled
Chicken Fillet, Taco Bell: Chicken Fiesta Taco Salad and Quiznos: Black & Bleu
Flatbread Salad
6.2 Competitive Strengths, Weaknesses, Response Statements
Strengths
a. Classed as an 'all weather' salad. It warms you up in winter and cools youdown in the summer, which puts the other salads out of a job.
b. It is a lot more nutritious than the average saladsWeaknesses
a. Lack of TV advertisementsb. Lack of Promotional strategies
Response Statements
a. Burger King will invest on top of the line TV advertisements hiring famousFilipino celebrities to promote these new products.
b. Burger King will also promote the new products through movie tie-ups.For every movie ticket, one coupon will be given to the buyer granting
him Burger kings SALADS discounts.
c. Burger King will post banners and tarpaulins on populated areas in themetro.
6.3 Product Schedule
Burger Kings SALADS will be launched in the month ofDecember 2011
it is for the reason that Christmas is coming therefore people will encounter
lots and lots of fatty and unhealthy foods, Burger Kings SALADS will be their
only way to neutralized their appetite and have a healthy yet delicious food for
their Christmas Eve. The campaign is designed to focus attention on the
importance of making informed food choices. With the help of this campaign the
target user and customers will be informed about what is healthier and what is
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not in terms of the meal their going to choose. With that, the Burger Kings
SALADS will catch the attention of the health conscious target consumers. Then
after the launching of this product, BK will do some sorts of promotional
activities like internet, movie tie ups, mobile and print advertisements.
6.4 Sales and Distribution
Burger Kings SALADS will be available in all BK branches nationwide. In
able to reach the target audience BK will use print ads featuring the BURGER
KINGS SALADS with the taglineHEALTHY VEGGIE GOOD. Burger King will
also promote the new products through movie tie-ups. For every movie ticket,
one coupon will be given to the buyer granting him BK Veggie Burger and Fruity
Shake Combo discounts. Burger King will post banners and tarpaulins on
populated areas in the metro. BK will also use mobile ads through jeepney, taxi,
fx and LRT. BK will use internet ads specifically social networking site such as
facebook, twitter and multiply.
VII. FINANCIAL DATA
Financial Summary2
ndQuarter
2010 2009 % Difference
Total Sales 623 629 -0.96%
Gross Profit 234 252 -7.69%
Operating Income 81.7 79.9 2.25%
Net Income 49 59.1 -20.61%
*in millions of peso
Product Retail PriceIntroductory
Price
Competitive
UpgradeVersion Upgrade
Burger KingsSALADS
69.00 69.00
Burger King will
offer a salad
meal with a
healthy veggie
salad that willsatisfy the
nutritional yet
dietary cravings
of the target
customers.
Classed as an 'all
weather' salad. It
warms you up in
winter and coolsyou down in the
summer, which
puts the other
salads out of a job.
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PAMANTASAN NG LUNGSOD NG MAYNILA
(University of the City of Manila)
Muralla corner General Luna Streets
Intramuros, Manila
Burger Kings SALADS
Angelie B. Caylao
BSBS Mkg 4-1
Prof. Maria Anna Miranda
Product Planning Development
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TABLE OF CONTENTS
I. EXECUTIVE SUMMARY1.1 MISSION
1.2 VALUES
1.3 Objectives
II. TARGET CUSTOMERS
2.1 Primary Customers
2.2 Secondary Customers
III. TARGET USERS
3.1 Primary Users
3.2 Secondary Users
IV. MARKET ANALYSIS
V. PRODUCT DESCRPITION AND POSITIONING STATEMENT
5.1 Business Problem, Product Concept and History
5.2 The Key Messages and Main Benefits
5.3 Features, Functions and Benefits
5.4 Nutritional Information
5.5 Sales and Marketing Strategy
VI. COMPETITIVE PRODUCTS6.1 Competitive Products Overview
6.2 Competitive Strengths, Weaknesses, Response Statements
6.3 Product Schedule
6.4 Sales and Distribution
VII. FINANCIAL DATA
7.1 Financial Projection
VIII. PARTNER PROGRAMS AND CREATIVES