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Q.iMPACT WebEx Session #1:•Matroller Backup and Recovery Procedures

Mark Whitt, Mettler-Toledo Q.i Product Support EngineerScott Haimerl, Mettler-Toledo Q.i Product Manager

March 19, 2008

Backup and restore procedures should NOT be performed while a process is running!

BACKUP Files

How often should a backup occur?

• After a re-calibration.

• After significant changes made to the PAC Database.

• Before any maintenance procedures.

• Frequently (once a week or more) if constant changes are made to the Matroller setup.

• Monthly.

• JAGXAPC.DMT *• JAGXCAL.DMT *• JAGXSRAM.DMT• JAGXLIT.DMT• Any file with a “.BAS” extension, such as FILE1.BAS• Any file with a “.CPT” extension, such as FILE1.CPT

* These files contain the critical configuration parameters for a Q.i, and are the MINIMUM that should be backed up. The other files need to be backed up if a JagBasic application is being used.

Know your cluster configuration! Should be written down or stored somewhere that it can be accessed during an emergency. The minimum you need to know for each unit is:

> IP address> Subnet Mask> Gateway address.

•Always cycle power after restoring DMT files!

•Replace the battery in each Matroller once per year (probably can get two years out of one, but it’s not worth the trouble caused if it fails).

DMT_Controller Version 2

DMT_Controller Version 1

Other FTP Utility

Internet Explorer FTP

-Verify Option-Command Line option for Automatic Backups-Extensive Help-Works on Q.i or JagXtreme!

-Verify Option

-No verify Option

-No verify Option-Only copy one file at a time!

For the rest of this Session…

A power point for how to use DMT_Controller version 1 can be found at the following link: DMT File Management.pps

Our discussion will revolve around using DMT_Controller version 2, which can be downloaded at the following link:

DMT_Controller V2.0.3 Install.zip

Demonstrate the following

•Enter IP Addresses

•Delete IP Addresses

•GET a single file from a unit

•GET ALL files from a unit

•GET ALL files from ALL units

A “Command Line” option exists in DMT_Controller version 2 that will automatically archive all of the files on all of the units specified in the IP Address Drop Down box.

Intended for use from Control Systems that can schedule backups when the process is not running.

Tip: Check the DMT_Controller log to see if a backup completed successfully.

All files first come into the ‘Live’ directory.

If the files are “good,” they are moved to their Archive Directory

All actions performed, and errors encountered, are recorded in a LOG file

– Accidental Master Reset

– Accidental load of incorrect DMT files

– One or more setup parameters get corrupted or accidentally changed.

– Battery Failure

– Controller Card changed out**

– Another option card added or changed out **

– Complete unit failure, need to replace with a spare**

** A Master Reset is required under these conditions

• First, perform a Master Reset if required (see previous slide).

Master Reset

•Cycle power

•Wait for the upper display to show all 8’s.

•Press and hold the “Cal” button until “Master Reset!” is shown in the lower display.

• Enter the IP address, Subnet Mask, and Gateway address via the front panel:

– Press the ‘Function’ key to go into setup mode.

– Press “Select” until the “Network” option is displayed, and then press “Enter”

– Press “Select” to scroll to the IP address, enter the correct one for your unit and then press “Enter”.

– Enter the Subnet Mask and then press “Enter”.

– Enter the Gateway address and then press “Enter”.

– Press the “ESC” key until “Exit Setup?” is displayed, and then press “Enter”.

– Wait for the terminal to reset.

- Function

- Select

- Enter

- Escape

•Make sure that all units in the cluster are running the same version of firmware

• Download the DMT files.

• Verify that the firmware version used to create the DMT files is the same that currently exist in the Q.i.

• Verify that the IP address of the destination Q.i matches the IP address contained in the JAGXSRAM.DMT file.

• Verify that the destination unit is a Q.i (if it isn’t, then the JAGXAPC.DMT file is prevented from being sent).

• Verify that the DMT files were properly downloaded by uploading a new copy of each file after the download and comparing them to the archived copies.

Checking the “Turn on Verification” checkbox causes the program to:

• Cycle Power on all units!

• Manually confirm the settings for each unit. • Download the Database from the Master terminal to all of the

slaves.

1. Make sure that the process is NOT running!

2. Perform a Master Reset if required.

3. Enter the IP address, Subnet Mask, and Gateway address via the front panel.

4. Make sure that all units in the cluster are running the same version of firmware.

5. Download the DMT files – use the verify option.

6. Cycle Power on all units!

7. Manually confirm the settings for each unit.

8. Download the Database from the Master terminal to all of the slaves.

• Reasons that licensing might go away – Controller Card swapped out.

– DMT files sent to wrong Matroller.

– Power Cycle with a Dead Battery

– Master Reset performed on a unit.

– Licensing Gremlins. Version A.0 is coming!

•Put Q.i into Program mode

•Click on the Maintenance button

•Click on the “Licenses” link

•Enter number of channels needed

•Record “License Purchase Request Code.”

The 24/7 Licsensing WEB site can be found at:

http://www.my-mt.com/softwarereg/

Click on the Q.iMPACT button

Note the versions of firmware that this WEB site works with.

If you don’t have this firmware, you must install it, or call Mettler-Toledo for assistance.

Fill in the form. See the next page for where the request code comes from.

Your serial number is provided by P&G-CETL

The Request Code comes from the Qi’s “Purchase Licenses” page.

This page shows the authorization code. Record this number so you can enter it into the Q.i License WEB page.

•Enter the Authorization code into the “License Purchase Authorization Code” box.

•Hit the TAB to enable the “Submit” button

•Click Submit.

Success!

Click the “OK” button and put the Matroller back into “Run Mode.”

Call one of the Q.i contact persons to get your system licensed:

• Bradley Timm– Office: 614-438-4949– Cell: 614-961-9277

• Mark Whitt– Office: 614-438-4322– Cell: 614-402-7567

• Scott Haimerl– Office: 614-438-4412– Cell: 614-301-2185

• Scott McKinney– Office: 614-438-4378

ControlNet EDS filesDownload them at the following link: Rockwell ControlNet EDS Files

• Ver 1.1 for QiMPACT only• Ver 1.2 for JAGXTREME only• Ver 1.3 for QiMPACT and JAGXTREME

Profibus GSD file Download it at the following link: Siemens GSD Files

• Qi.gsd

1. Backup recovery procedures MarchMark Whitt and Scott Haimerl

2. New features in A.0 firmware (plus earlier versions and options) April

Mark Whitt and Scott Haimerl

3. Optimizing material paths and channels MayBradley Timm and Scott Haimerl

4. Getting help, where, who, when? JuneScott Haimerl

5. Guidelines for insuring a successful installation JulyBradley Timm and Scott Haimerl

6. Support tools and how to use them AugustMark or Bradley and Scott Haimerl

7. Mettler-Toledo Q.i 365 product (license required) SeptemberBradley Timm and Scott Haimerl

Thank you for your participation!

See you next month for WebEx #2:•Features of the new A.0 firmware