an overview of the icef agent training course (iatc)

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www.icef.com The Australia New Zealand Agent Workshop April 6 - 8, 2014 The ICEF Agent Training Course (IATC) Markus Badde CEO, ICEF

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The ICEF Agent Training Course (IATC) is a practical, professional training course for education agency-based student counsellors which helps improve and professionalise agency counsellor practices. It was developed by ICEF and with the input of 769 agents in 113 countries and 437 education institutions in 78 countries. The course is available online and free of charge to agency student counsellors in a self-paced modular format. To date, over 6577 student counsellors are studying the course and 590 (in 90 countries) have already successfully passed the test. After taking the training course, agents have the possibility to sit an official assessment online from their office or home and also at all ICEF Workshops. Participants who complete the IATC assessment successfully will be issued a certificate, certifying them as ICEF Trained Agent Counsellors (ITAC). Agencies with at least one ITAC on their staff are featured in an agency locator at www.icef.com/agent-training/itacfinder.html.

TRANSCRIPT

Page 1: An Overview of the ICEF Agent Training Course (IATC)

www.icef.com

The Australia New Zealand Agent Workshop April 6 - 8, 2014

The ICEF Agent Training Course (IATC) Markus Badde CEO, ICEF

Page 2: An Overview of the ICEF Agent Training Course (IATC)

ICEF Agent Training Course (IATC) • Purpose of the IATC • Development and status • Content • Who can take the course? • Practical information and benefits

for ITAC’s and their agencies

www.icef.com

Agenda

Page 3: An Overview of the ICEF Agent Training Course (IATC)

• A practical training course for agency student counsellors • Delivered online and free of charge in a self-paced format • Course objectives:

to support excellence and professional standards in international education • Providing student counsellors with essential skills and knowledge for working in

international education, i.e. - An understanding of the international education market and the main

student destination countries - The functional dynamics of dealing with students, education institutions

and government - The skills and research parameters to analyse destination countries and

their education products and processes www.icef.com

The ICEF Agent Training Course (IATC)

Page 4: An Overview of the ICEF Agent Training Course (IATC)

IATC Course Development & Status

www.icef.com

• Developed with the input of 769 agents in 113 countries and 437 education institutions in 78 countries

• An international advisory board reviewed and gave input to final course material (30 agent / educator members in 19 countries)

• Enthusiastic reaction worldwide since launch in 2010, especially from agents wishing to take the course

• To date, over 6577 student counsellors are studying the course and 590 (in 90 countries) have already successfully passed the test

Page 5: An Overview of the ICEF Agent Training Course (IATC)

• The Context of International Education • People in International Education • Promoting International Education

www.icef.com

IATC Content – Three Course Units

Page 6: An Overview of the ICEF Agent Training Course (IATC)

Structure of IATC Course Units

• Each Course Unit (A) is divided into Lessons (A1) • Each Lesson is divided into Pages (A1.1)

• The course contains 12 Lessons (36 Pages in total)

www.icef.com

Page 7: An Overview of the ICEF Agent Training Course (IATC)

Unit A: The Context of International Education

Five Lessons, 21 Pages in total • Main Destination Countries • Education Systems • Regulatory Systems • Legal Requirements • Student Visas

www.icef.com

Page 8: An Overview of the ICEF Agent Training Course (IATC)

Unit B: People in international Education

Four Lessons, 8 Pages in total • People in International Education • Student Client Management • Student Care Issues • Student Documents

www.icef.com

Page 9: An Overview of the ICEF Agent Training Course (IATC)

Unit C: Promoting International Education

Three Lessons, 7 Pages in total • Working Effectively • Marketing Information • Ethics

www.icef.com

Page 10: An Overview of the ICEF Agent Training Course (IATC)

IATC Lessons

www.icef.com

• Each Lesson starts with an overview of its content • “Focus Questions“ at the beginning of each Lesson prepare

the student for the information contained in it

Page 11: An Overview of the ICEF Agent Training Course (IATC)

IATC Pages

www.icef.com

• Pages provide the learning material • “Extension Questions“ assist in applying the knowledge gained • “Activities“ at the end of each Page are learning tools

Page 12: An Overview of the ICEF Agent Training Course (IATC)

Who can take this course?

www.icef.com

• New agency staff members: the IATC is an excellent training tool for new student counsellors at agencies

• Practising student counsellors: the IATC provides further credibility and up-to-date information about international education principles and processes

• Agency managers / owners are also welcome to take the course • Educators interested in understanding the fundamental principles of

a working agent relationship • An English proficiency equivalent to an IELTS score of 5.0 (or TOEFL

PBT 500 / TOEFL iBT 61) is advisable

Page 13: An Overview of the ICEF Agent Training Course (IATC)

IATC Practical Information

www.icef.com

• Delivered online in a self-paced modular format (approx. 50 hours of study are recommended)

• Course is free of charge, formal exam costs €250 (this includes three attempts)

• Worldwide testing at all ICEF Workshops, plus ability to do ‘online’ at any time with a webcam

• Test format: 50 multiple choice questions in 80 minutes (destination country information not tested)

• Candidates with minimum of 80% correct answers pass the test

• Highly recommended to do (and pass!) the Self-Assessment before requesting a testing opportunity

• Candidates successfully passing the exam will receive a Certificate and obtain the status of “ICEF Trained Agent Counsellor“ (ITAC)

Page 14: An Overview of the ICEF Agent Training Course (IATC)

Recognition of ICEF Trained Agent Counsellors (ITACs)

www.icef.com

ICEF Trained Agent Counsellors (ITACs) receive an ICEF Certificate

A recognised distinction of quality and professionalism, providing further industry credibility to counsellors and their agencies

Their name, ITAC #, agency profile & contact information are featured in an online listing on www.icef.com

Graduates can also be found on the ITAC Finder (Google map, find an agency by location)

Page 15: An Overview of the ICEF Agent Training Course (IATC)

ITAC and Agency Profiles

www.icef.com

Name Agency Name Website ITAC Number

Agency Profile

Page 16: An Overview of the ICEF Agent Training Course (IATC)

Thank you!

www.icef.com

• See www.icef.com for more detailed information

• Please leave your card if you want a copy of this presentation – also available on myicef after the Workshop

• Questions regarding IATC? please email: [email protected]