an intuitive tool for shaping collaborative cultures
TRANSCRIPT
AN INTUITIVE TOOL FOR SHAPING COLLABORATIVE CULTURES. Year of the Monkey Digital and Innovation Festival Workshop Session with Stefanie and Imran Munich, 21 April 2016
1A. HOW WOULD YOU MEASURE MOOD DATA? LET‘S GIVE IT A TRY!
READY?
10 MINUTES OF YOUR TIME IN TOTAL 3 PARTS AND 3 TASKS GET TO KNOW SOMEONE NEW
FIND A PARTNER FOR THE NEXT 45 MINS
HUG SO NICE TO MEET YOU
WHAT YOU NEED AS A PAIR!
3 X CARDS A5 EACH (6 IN TOTAL) 1 X PEN EACH (2 IN TOTAL)
SO YOU SHOULD HAVE...
LET’S
HIGH-LEVEL FOR ALL THOSE WHO NEED IT
1. RECEIVE 1 TASK AT A TIME 2. MEASURE AN EMOTION INTUITIVELY 3. DEVELOP A TOOL TO MEASURE THE EMOTION 4. MEASURE EACH OTHER AND DISCUSS
WHAT CAN I USE TO DEVELOP?
1. THE PEN 2. THE CARD 3. YOUR BODY / FACE / GESTURES 4. ANYTHING AS LONG AS IT IS DECENT😜!
WHAT IS THE PROCESS?
1. I WILL SHOW YOU A TASK SLIDE 2. YOU HAVE 60 SECONDS TO DEVELOP YOUR TOOL INDIVIDUALLY! 3. WHEN I SAY GO, YOU TEST IT OUT ON YOUR PARTNER 4. STOP! DISCUSS!
WHAT DO I DEVELOP?
WE DON’T CARE AS LONG AS… IT SHOULD JUST DO SOMETHING DON’T WORRY, YOU’LL GET THROUGH THIS JUST TRUST ME, I’M ENGLISH!
OK?
TASK 1
YOU HAVE 60 SECONDS TO DEVELOP AN INTUITIVE TOOL TO MEASURE: YOUR PARTNER’S HAPPINESS!
TEST
RESULT & EXPERIENCE
DISCUSS
STOP
2. THE “KEI PRINCIPLE”: A NEW THEORY TO FOSTER COLLABORATIVE CULTURES.
WHAT DO YOU ASSOCIATE WITH MONKEYS?
HOW “MONKEY-ISH” IS YOUR ORGANISATION?
IN THE DIGITAL ERA COMPANIES NEED TO MASTER
CURIOSITY CREATIVITY EXPERIMENTATION
THE KEY TO SUCCEED IS YOUR COMPANY‘S CULTURE:
Source: fotolia.com
THE MORE COLLABORATIVE YOU ARE, THE MORE CREATIVE YOU WILL BE.
KPI Google
ACCORDING TO SPIRAL DYNAMICS WE ARE IN THE ORANGE ACHIEVIST MEME:
Source: Photo architectural-review.com: According to the Theory of Spiral Dynamics by Don Beck and Chris Cowen
CURRENT MAJORITY OF BUSINESSES (KPI-FOCUS)
TO TACKLE FUTURE MORE COMPLEX PROBLEMS COMPANIES NEED TO EVOLVE:
Source: Photo architectural-review.com: According to the Theory of Spiral Dynamics by Don Beck and Chris Cowen
LATEST BUSINESS DEVELOPMENTS
PIONEERING BUSINESSES
CURRENT MAJORITY OF BUSINESSES (KPI-FOCUS)
THUS, WE INTRODUCED
THE “KEI PRINCIPLE”
COMPANIES SHOULD SUPPLEMENT THEIR KPI SET WITH KEI MEASUREMENT.
Source: Photo architectural-review.com: According to the Theory of Spiral Dynamics by Don Beck and Chris Cowen
LATEST BUSINESS DEVELOPMENTS (KEI-FOCUS)
PIONEERING BUSINESSES (KPI- AND KEI-FOCUS)
CURRENT MAJORITY OF BUSINESSES (KPI-FOCUS)
WHAT I LEARNT ABOUT COOPERATIVE LEARNING! 240 HOURS
WE DEFINED 3 CORE KEIs:
APPRECIATION Non-judgemental respect
EMPATHY Process of
understanding
INTEGRITY Respectability
KEY EMOTIONAL INDICATORS
THERE IS ALSO A RELEVANT EXTENDED KEI SET:
APPRECIATION EMPATHY
INTEGRITY
SOLIDARITY
HELPFULNESS
RESPONSIBILITY
TOLERANCE RELIABILITY
AUTHENTICITY
OPENNESS
SINCERITY
VULNERABILITY
LET’S ADD KEIs TO THE KPI SET TO FOSTER A PRODUCTIVE COLLABORATION CULTURE.
KPI SET
KEI SET
• Long-term strategic ideas
• Short-term tactical ideas
• 3 core ides: integrity, empathy, appreciation • Up to 9 extended ideas
LET’S ADD KEIs TO OUR KPI SET AND FOSTER A PRODUCTIVE COLLABORATION CULTURE.
KPI SET
KEI SET
• Long-term strategic ideas
• Short-term tactical ideas
• 3 core ideas: integrity, empathy, appreciation
• Up to 9 extended ideas
INTRODUCE, LIVE, CLAIM AND MEASURE KEIs IN EVERYDAY BUSINESS!
1B. AND ONCE AGAIN!
GRAB YOUR PARTNER AGAIN!
OK?
TASK 2
YOU HAVE 60 SECONDS TO DEVELOP AN INTUITIVE TOOL TO MEASURE: YOUR PARTNER’S FUNNY FACTOR
TEST
RESULT & EXPERIENCE
DISCUSS
STOP
3. AN INTUITIVE TOOL TO MEASURE MOOD DATA.
WE WANT TO MAKE THE WORLD A LITTLE BIT BETTER BY IMPROVING CORPORATE CULTURES.
HOW TO MEASURE - COOPERATIVE CULTURE AS A WHOLE IN A - REAL-TIME - TOUCHSCREEN-TECHNOLOGY WAY?
PULSE IS ABOUT MEASURING MOOD DATA* INTUITIVELY.
*CORPORATE
CULTURE
Triggers that appeal to the
(un)conscious
Personal measuring tool P
ULSE
A SYNTHESIS OF 2 CONCEPTS MAKE PULSE TRULY INNOVATIVE:
DEFINITION OF THE 3 CORE KEIs:
The organisation realises, understands and acts on what its people are feeling: 1. by respecting their (private) lives & circum-stances; 2. by supporting and caring for them, on individual level
The organisation follows its ideals (purpose/mission): 1. by providing freedom to all to behave like they would in the organisation; 2. by being honest, straight and direct
The organisation shows respect to all at all levels: 1. by letting you be who you want to be, 2. by providing opportunity, a place to belong and that you are heard
ORGANIZATIONAL EMPATHY
ORGANIZATIONAL INTEGRITY
ORGANIZATIONAL APPRECIATION
GERMAN PILOT: TRANSLATION INTO EASY, SHORT, SPOKEN LANGUAGE!
1. Arbeit und Privatleben – passt das bei uns zusammen? 2. Stimmst Du zu: Wir haben ein Herz füreinander. | Wir nehmen aufeinander Rücksicht. | Wir unterstützen einander.
1. Geben wir genug Freiraum zu handeln? 2. Sagen wir, was wir tun und tun wir, was wir sagen?
1. Kannst Du Du selbst sein? 2. Bringen wir Dich weiter?
ORGANIZATIONAL EMPATHY
ORGANIZATIONAL INTEGRITY
ORGANIZATIONAL APPRECIATION
RESPONSIVENESS: A SYSTEM OF TEMPLATES ALLOWS FOR A BIG VARIETY.
QUESTION / STATEMENT TASK
Ans
wer
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e A
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Tyb
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ONE QUESTION: DIFFERENT POSSIBILITIES TO GET AN ANSWER. To each question/statement/task you can find a matching question type that defines how users can respond:
clear answer easily evaluable
detailed answer hardly evaluable
One
Que
stio
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o po
ssib
le a
nsw
ers
One
Sel
ectio
n (Y
es o
r no?
)
One
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ultip
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ossi
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One
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ectio
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One
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ultip
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ossi
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Mul
tiple
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ectio
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(Mul
tiple
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ice)
One
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ange
0-1
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Se
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One
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Ans
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EXAMPLE: FIND OUT HOW EMPLOYEES FEEL – IN REAL-TIME.
„Are you feeling well?“ „How are you feeling?“
One Question Two possible answers
One Selection
One Question Multiple possible Answ.
One Selection (Choose one)
One Question Answer Range 0-100%
Set Slider
A) Yes! B) No!
A) Great! B) Okay! C) So-So. D) Bad!
Awesome!
Like Shit.
clear answer easily evaluable
detailed answer hardly evaluable
TRIGGER VISUALISATION: QUICK ENTRY, EASY TO DO, FUN TO USE.
TRIGGER VISUALISATION: ONLY 6 QUESTIONS REFLECTING THE KPIs.
TRIGGER VISUALISATION: FEEDBACK OPTION AT THE END.
INTERNAL COMMUNICATION: EASY AND QUICK FOR MOBILE USE.
THE G&P PULSE: We are interested in how you
are currently feeling about us!
OTHER ENVISAGED USES:
chief revenue officer
head of production HR
PICTURING PULSE IN THE FUTURE:
Templates SaaS Dashboard Individual Packages Bespoke
4. TESTRUN AT G&P: RESULTS AND LEARNINGS.
#4:
TOP 50 % = 72%
#3: TOP 20 % = 32%
LOW 40 % = 33 %
RUN AN APPROPRIATE EXPERIMENT AND MEASURE IN SHORT-TERM AGAIN.
EXPERIMENT FOR MORE SAFETY TO ACT: DEFINITION OF SELF-DEPENDENT PROJECTS.
MEASURE IN REAL-TIME. RUN EXPERIMENTS. MEASURE AGAIN! (AND IMPROVE.)
QUALITATIVE FEEDBACK TO PULSE: LISTEN TO LEARN.
BASIC LEARNINGS: GREAT APPROACH, IMPROVE INTUITIVE DESIGN.
– GREAT DESIGN – FUN TO DO – EASY WORDING – SLIDER OPTION – TRANSPARENCY – SPEED – CONVENIENCE
– INTUITIVE DESIGN TWICE NOT CLEAR ENOUGH – TECH PROBLEMS
1C. ONE FINAL TIME J
FOR THE FINAL TIME!
OK?
TASK 3
YOU HAVE 60 SECONDS TO DEVELOP AN INTUITIVE TOOL TO MEASURE: YOUR PARTNER’S HONESTY!
TEST
RESULT & EXPERIENCE
DISCUSS
STOP
HUG THANK YOU AND GOODBYE
5. PULSE FOR YOTM: DO IT YOURSELF!
GRAB YOUR SMARTPHONE AND GO: HOW ARE YOU FEELING AT YOTM TODAY?
pulse.grabarzundpartner.de
LET‘S HAVE A LOOK AT THE REAL-TIME RESULTS:
http://pulse.grabarzundpartner.de/result-overview.html
6. CALL FOR PARTNERS WE‘D LIKE TO PLAY WITH!
WHO IS INTERESTED AND WANTS TO BECOME A BETA-TESTER? WHO‘S LIKE-MINDED AND WANTS TO TAKE OUR APP PROTOTYPE TO THE FINAL LEVEL WITH US? CONTACT US IN THE TOUCH-TECH-AREA.
LET‘S RELEASE OUR INNER MONKEYS AND HAVE SOME SERIOUS FUN!
MANY THANKS! MORE ON KEY EMOTIONAL INDICATORS: WWW.KEI.PARTNERS BECOME A BETA-TESTER OF PULSE PULSE.GRABARZUNDPARTNER.DE YOU CAN CONTACT US AT [email protected] [email protected]