An Introduction to ‘‘Age UKs in Kent Consortium’Age UKs in Kent Consortium’

New ways of workingNew ways of working

1st March 2013

Nigel Vian Chief Executive Age UK North West Kent

Community Prevention and Wellbeing Conference - Lenham Community Centre

Who are the Who are the ‘‘Age UKs in Kent Consortium’?Age UKs in Kent Consortium’?

IndependentIndependent Local Registered CharitiesLocal Registered Charities

Supported by Supported by

Age UK (National)Age UK (National)

IndependentIndependent Local Registered CharitiesLocal Registered Charities

Supported by Supported by

Age UK (National)Age UK (National)

Why form a consortium?Why form a consortium?Age UKs in Kent are responding to the challenges of Age UKs in Kent are responding to the challenges of

economic and social market changeeconomic and social market changeAge UKs in Kent are responding to the challenges of Age UKs in Kent are responding to the challenges of

economic and social market changeeconomic and social market change

One point of contact for county wide commissioningOne point of contact for county wide commissioningOne point of contact for county wide commissioningOne point of contact for county wide commissioning

Build on high quality standards – Age UK brand Build on high quality standards – Age UK brand and guarantee of qualityand guarantee of quality

Build on high quality standards – Age UK brand Build on high quality standards – Age UK brand and guarantee of qualityand guarantee of quality

Enhance the quality of the supply chainEnhance the quality of the supply chainEnhance the quality of the supply chainEnhance the quality of the supply chain

Maximise the economies of scaleMaximise the economies of scaleMaximise the economies of scaleMaximise the economies of scale

Plan for a sustainable futurePlan for a sustainable futurePlan for a sustainable futurePlan for a sustainable future

Deliver better services and improved value, Deliver better services and improved value, through county wide consistencythrough county wide consistency

Deliver better services and improved value, Deliver better services and improved value, through county wide consistencythrough county wide consistency

Where are we now?‘‘Age UKs in Kent Consortium’Age UKs in Kent Consortium’

• Held county wide workshop – Age UKs and Age ConcernsHeld county wide workshop – Age UKs and Age Concerns

• Agreed on forming a consortium modelAgreed on forming a consortium model

• Developed the Vision, Mission and draft Business CaseDeveloped the Vision, Mission and draft Business Case

• Agreed on consortium entry criteria requirementsAgreed on consortium entry criteria requirements

• Due diligence test against criteria - selected 6 lead Age UKsDue diligence test against criteria - selected 6 lead Age UKs• MOU signed by the Chairs of the 6 Age UKs – February 2013MOU signed by the Chairs of the 6 Age UKs – February 2013

Our Vision & MissionOur Vision & Mission

Our VisionOur VisionTo be the consortium that leads the delivery To be the consortium that leads the delivery of Age UK services in Kentof Age UK services in Kent

To be the consortium that leads the delivery To be the consortium that leads the delivery of Age UK services in Kentof Age UK services in Kent

Our MissionOur Mission

• To bid for and win grants and contracts for services for older To bid for and win grants and contracts for services for older people across Kentpeople across Kent

• To be the first choice for both commissioners and To be the first choice for both commissioners and subcontractorssubcontractors

• To deliver county wide services through a network of high To deliver county wide services through a network of high quality preferred subcontractors where appropriatequality preferred subcontractors where appropriate

• To work collaboratively with other organisations across the To work collaboratively with other organisations across the South EastSouth East

• As a consortium we are committed to improving attitudes As a consortium we are committed to improving attitudes and behaviours towards older peopleand behaviours towards older people

• To bid for and win grants and contracts for services for older To bid for and win grants and contracts for services for older people across Kentpeople across Kent

• To be the first choice for both commissioners and To be the first choice for both commissioners and subcontractorssubcontractors

• To deliver county wide services through a network of high To deliver county wide services through a network of high quality preferred subcontractors where appropriatequality preferred subcontractors where appropriate

• To work collaboratively with other organisations across the To work collaboratively with other organisations across the South EastSouth East

• As a consortium we are committed to improving attitudes As a consortium we are committed to improving attitudes and behaviours towards older peopleand behaviours towards older people

Our ValuesOur Values

• Our consortium relationships are built on trust, openness Our consortium relationships are built on trust, openness and a willingness to shareand a willingness to share

• Our core services are for older people, their carers and Our core services are for older people, their carers and familiesfamilies

• We deliver person centred servicesWe deliver person centred services• We advocate on behalf of our older people and their familiesWe advocate on behalf of our older people and their families• We deliver compassionate, specialist servicesWe deliver compassionate, specialist services• We deliver services driven by local needsWe deliver services driven by local needs• We deliver high quality servicesWe deliver high quality services

• Our consortium relationships are built on trust, openness Our consortium relationships are built on trust, openness and a willingness to shareand a willingness to share

• Our core services are for older people, their carers and Our core services are for older people, their carers and familiesfamilies

• We deliver person centred servicesWe deliver person centred services• We advocate on behalf of our older people and their familiesWe advocate on behalf of our older people and their families• We deliver compassionate, specialist servicesWe deliver compassionate, specialist services• We deliver services driven by local needsWe deliver services driven by local needs• We deliver high quality servicesWe deliver high quality services

As a consortium we have shared values that underpin how As a consortium we have shared values that underpin how we work togetherwe work together

As a consortium we have shared values that underpin how As a consortium we have shared values that underpin how we work togetherwe work together

Our OfferOur Offer

Between us as a consortiumBetween us as a consortiumBetween us as a consortiumBetween us as a consortium

Years of Years of combined combined

experience experience delivering delivering successful successful

outcomes for outcomes for older people in older people in

KentKent

Years of Years of combined combined

experience experience delivering delivering successful successful

outcomes for outcomes for older people in older people in

KentKent

Trusted and Trusted and

known known

providerprovider

in the local in the local

communitycommunity

Trusted and Trusted and

known known

providerprovider

in the local in the local

communitycommunity

Backing and

Backing and support of

support ofAge UKAge UK(National)

(National)Brand Brand Partners

Partners

Backing and

Backing and support of

support ofAge UKAge UK(National)

(National)Brand Brand Partners

Partners

• Combating Social IsolationCombating Social Isolation• Delivering prevention servicesDelivering prevention services• Providing high quality Information & AdviceProviding high quality Information & Advice• Track record of innovationTrack record of innovation• Track record of developing services Track record of developing services independent of grants and contractsindependent of grants and contracts• Focus on person centred servicesFocus on person centred services

Our Offer

Our Our CoreCore Combined Service Offer Combined Service OfferOur Our CoreCore Combined Service Offer Combined Service Offer

Day OpportunitiesDay Opportunities

Dementia Day ServicesDementia Day Services

Daily meals on siteDaily meals on site

Fresh meals deliveryFresh meals delivery

Domiciliary Care (CQC)Domiciliary Care (CQC)

Independent Living ServicesIndependent Living Services

Information & AdviceInformation & Advice Professional AdvocacyProfessional Advocacy

Care NavigatorCare Navigator Carer SupportCarer Support

Befriending - Face to FaceBefriending - Face to Face

Activities, Entertainment & Social EventsActivities, Entertainment & Social Events

TransportTransport

Volunteer opportunitiesVolunteer opportunities

Lunch ClubsLunch Clubs

CounsellingCounselling

Befriending - Telephone Befriending - Telephone

Local Handyman servicesLocal Handyman services

Our Offer

Our Our CoreCore Health & Wellbeing Service Offer Health & Wellbeing Service OfferOur Our CoreCore Health & Wellbeing Service Offer Health & Wellbeing Service Offer

• Clinics – Hearing & VisionClinics – Hearing & Vision• Exercise classes – postural stability (Falls prevention)Exercise classes – postural stability (Falls prevention)• Healthy walking & fitnessHealthy walking & fitness• Foot Care – clinics and community outreachFoot Care – clinics and community outreach• Nail cutting – feet and handsNail cutting – feet and hands• Hairdressing & BeautyHairdressing & Beauty• Chiropody – qualified podiatrists and chiropodistsChiropody – qualified podiatrists and chiropodists• Singing and music therapySinging and music therapy• AromatherapyAromatherapy• ReflexologyReflexology

Next Steps‘‘Age UKs in Kent Consortium’Age UKs in Kent Consortium’

• Preparing to be commission and tender ready Preparing to be commission and tender ready

• Finalising the business plan and funding arrangementsFinalising the business plan and funding arrangements

• Building early relationships with the new commissionersBuilding early relationships with the new commissioners

• Developing and refining ‘The offer’Developing and refining ‘The offer’

• Finalising a marketing plan – fit for futureFinalising a marketing plan – fit for future

• Understanding the market and competitionUnderstanding the market and competition

THANK YOU