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AN ASSESSMENT OF REGULATORY BARRIERS IMPEDING ENTRY
OR TRANSFORMATION OF NEW OR UNREGULATED
MICROFINANCE ENTITIES INTO REGULATED STATUS:
A Comparative Study of the East African Community Microfinance
Regulatory Regimes
A Technical Research Paper
presented to the Macro Economic and Financial Management Institute (MEFMI) in
Partial Fulfillment of the Requirements for
MEFMI Candidate Fellowship Program
By
Evelyne Kanini Kilonzo
Central Bank of Kenya
April 2012
ii
ABBREVIATIONS AND ACRONYMS
AfDB African Development Bank
AMFI Association of Microfinance Institutions of Kenya
AMFIU Association of Micro-Finance Institutions of Uganda
AMIR Association of Microfinance Institutions of Rwanda
ASCA Accumulating Credit and Savings Association
BAFIA Banking and Financial Institutions Act
BCBS Basel Committee on Banking Supervision
BIF Burundi Francs
BNR Banque Nationalé du Rwanda
BOT Bank of Tanzania
BOU Bank of Uganda
BP Banques Populaires
BPR Banque Populaire du Rwanda
BRAC Bangladesh Rural Advancement Committee
BRB Bank of the Republic of Burundi
CAR Capital Adequacy Ratio
CBK Central Bank of Kenya
CEO Chief Executive Officer
CGAP Consultative Group to Assist the Poor
COOPEC Coopérative d'Epargne et Crédit or Financial Cooperative
CRB Credit Reference Bureau
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DFI Development Finance Institution
DTM Deposit Taking Microfinance Institution (used in Kenya).
EAC East African Community
FIA, 2004 Financial Institutions Act, 2004
FICOs Financial Cooperatives Societies
FOSA Front Office Service Activity
FSA Financial Services Association
FSAP Financial Sector Assessment Program
IYMC International Year of Microcredit
KPOSB Kenya Post Office Savings Bank
KREP Kenya Rural Enterprise Program
LTD Limited
MDI Microfinance Deposit Taking Institutions (used in Uganda).
MDI, 2003 Microfinance Deposit Taking Institutions Act, 2003
MEFMI Macroeconomic and Financial Management Institute of Eastern and Southern Africa
MFC Microfinance Companies (used in Tanzania)
MFA Microfinance Association
MFI Microfinance Institution
MINICOM Translated as Ministry of Trade and Industry
MIX Microfinance Information eXchange
MoF Ministry of Finance
MSE Micro and Small Enterprises
MSME Micro, Small and Medium-sized Enterprise
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NBAA National Board of Accountants and Auditors
NBFI Non Bank Financial Institution
NGO Non Governmental Organization
NISR National Institution of Statistics of Rwanda
NMP National Microfinance Policy
RCA Rwanda Cooperative Agency
RIM Réseau des Institutions de Microfinance au Burundi
RIM Reseau InterDiocesain de Microfinance
RML Rwanda Microfinance Limited
ROSCA Rotating Savings and Credit Association
RwF Rwandan Franc
SACCO Savings and Credit Cooperative Organisation
SASRA Sacco Societies Regulatory Authority
SSA Sub-Saharan Africa
TAMFI Tanzania Association of Microfinance Institutions
UBPR Union des Banques Populaires du Rwanda
UN United Nations
UNCDF United Nations Capital Development Fund
URT United Republic of Tanzania
USH Uganda Shillings
VSLA Village Savings and Loan Association
WAEMU West African Economic and Monetary Union
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TABLE OF CONTENTS
ABBREVIATIONS AND ACRONYMS ....................................................................................... ii
TABLE OF CONTENTS ................................................................................................................ v
CHAPTER ONE: INTRODUCTION ............................................................................................. 1
1.1 BACKGROUND OF THE STUDY ................................................................................ 1
1.1.1. State of Financial Inclusion/Exclusion. .................................................................... 1
1.1.2. Importance of access to financial services. ............................................................... 2
1.1.3. Definition of Microfinance ....................................................................................... 3
1.1.4. Microfinance regulation and supervision for enhancing financial inclusion ............ 4
1.2 PROBLEM STATEMENT .............................................................................................. 5
1.3 JUSTIFICATION AND SCOPE OF THE STUDY ........................................................ 7
1.4 HYPOTHESIS OF THE STUDY .................................................................................... 8
1.5 OBJECTIVES OF THE STUDY ..................................................................................... 8
1.6 ORGANISATION OF REMAINING CHAPTERS ........................................................ 9
CHAPTER TWO: LITERATURE REVIEW ON MICROFINANCE ......................................... 10
2.1 INTRODUCTION .......................................................................................................... 10
2.2 HISTORY OF MICROFINANCE ................................................................................. 10
2.3 TRANSFORMATION OF MICROFINANCE ENTITIES INTO REGULATED
STATUS ........................................................................................................................ 12
2.3.1 Definition of Transformation .................................................................................. 12
2.3.2 Motivation for Transformation ............................................................................... 13
2.3.3 Advantages and Disadvantages of Transformation ................................................ 14
2.3.4 Considerations for ease of entry or transformation of unregulated entities into
regulated status ....................................................................................................... 15
2.4 MICROFINANCE REGULATION AND SUPERVISION .......................................... 17
2.4.1 Definition of Regulation and Supervision .............................................................. 18
2.4.2 Rationale for Regulation and Supervision .............................................................. 18
2.4.3 Arguments regarding Microfinance Regulation and Supervision .......................... 20
2.4.4 Appropriate Regulation and Supervision for Microfinance .................................... 21
2.4.5 Key approaches for microfinance regulation .......................................................... 25
2.4.6 Prudential vs. Non-Prudential Regulation .............................................................. 27
2.5 CONCLUSION .............................................................................................................. 29
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CHAPTER THREE: RESEARCH DESIGN AND METHODOLOGY ...................................... 31
3.1 INTRODUCTION .......................................................................................................... 31
3.2 RESEARCH DESIGN ................................................................................................... 31
3.3 RESEARCH METHODOLOGY ................................................................................... 32
3.3.1 Literature Review and Expert Discussions on Microfinance within the EAC ....... 32
3.3.2 Data collection ........................................................................................................ 33
3.3.3 The Sample ............................................................................................................. 36
3.3.4 Data analysis ........................................................................................................... 36
3.2 CONCLUSION .............................................................................................................. 37
CHAPTER FOUR: MICROFINANCE IN THE EAST AFRICAN COMMUNITY .................. 38
4.1 INTRODUCTION .......................................................................................................... 38
4.2 HIGHLIGHTS ON MICROFINANCE LAWS IN THE EAC ...................................... 38
4.2.1 Burundi ................................................................................................................... 38
4.2.2 Kenya ...................................................................................................................... 41
4.2.3 Rwanda ................................................................................................................... 43
4.2.4 Tanzania .................................................................................................................. 47
4.2.5 Uganda .................................................................................................................... 50
4.3 COMPARISONS OF MICROFINANCE LEGISLATIONS IN THE EAC ................. 53
4.3.1 Definitions of microfinance in the EAC ................................................................. 53
4.3.2 Capital Requirements .............................................................................................. 54
4.3.3 Ownership/Shareholding Requirements ................................................................. 55
4.3.4 Insider Lending Limits ............................................................................................ 57
4.3.5 Credit exposure limits ............................................................................................. 58
4.4. LICENSING REQUIREMENTS AND PROCESSES .................................................. 59
4.5. CONCLUSION .............................................................................................................. 61
CHAPTER FIVE: DATA ANALYSIS, PRESENTATION AND INTERPRETATION ............ 62
5.1 INTRODUCTION .......................................................................................................... 62
5.2 DESCRIPTIVE STATISTICS ....................................................................................... 62
5.2.1 Summary of MFI and MFAs by country ................................................................ 63
5.2.2 Summary of General/Demographic characteristics of MFAs and MFIs ............... 63
5.3 KEY FINDINGS ............................................................................................................ 64
5.3.1 Profile of MFA respondents.................................................................................... 64
5.4 REASONS FOR ENTRY OR TRANSFORMATION INTO REGULATED DEPOSIT
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TAKING MFIS ............................................................................................................... 68
5.5 IMPEDIMENTS TO ENTRY OR TRANSFORMATION INTO REGULATED
DEPOSIT TAKING MFIS ............................................................................................. 70
5.6 CONSIDERATION FOR ENTRY OR TRANSFORMATION INTO REGULATED
DEPOSIT TAKING ....................................................................................................... 72
5.7 OWNERSHIP AND SHAREHOLDING REQUIREMENTS ....................................... 74
5.7.1 Breakdown of ownership and shareholding requirements ...................................... 74
5.7.2 Existence of shareholders/owners exceeding stipulated limits ............................... 74
5.7.3 Ease of effecting the necessary changes ................................................................. 75
5.7.4 Challenges regarding minimum ownership and shareholding requirements .......... 76
5.8 CAPITAL REQUIREMENTS ....................................................................................... 77
5.8.1 Ease or difficulty in meeting minimum capital requirements ................................. 77
5.9 OTHER LICENSING REQUIREMENTS..................................................................... 79
5.9.1 Constituting a Board of Directors ........................................................................... 79
5.9.2 Recruiting qualified management team .................................................................. 80
5.9.3 Raising funds for entry or transformation into regulated status ............................. 81
5.9.4 Preparing Feasibility Study or Business Plan ......................................................... 83
5.9.5 Setting up requisite premises .................................................................................. 84
5.9.6 Developing a suitable MIS and reporting system ................................................... 85
5.9.7 Length of the licensing process............................................................................... 87
5.9.8 Ideal time frame and process in obtaining a licence from the Central Bank .......... 89
5.9.9 Impeding non licensing requirements ..................................................................... 91
5.9.10 Impeding non-regulatory considerations ................................................................ 91
5.10 DISCUSSIONS AND INTEPRETATIONS .............................................................. 92
5.10.1 Motivations and Benefits of Transformation .......................................................... 92
5.10.2 Licensing and regulatory requirements and considerations .................................... 93
5.10.3 Cost of Transformation. .......................................................................................... 93
5.10.4 Inhibitive regulatory requirements .......................................................................... 94
5.10.5 Ownership and shareholding requirements ............................................................. 95
5.10.6 Capital Requirements .............................................................................................. 95
5.11 NON-LICENSING AND REGULATORY REQUIREMENTS AND
CONSIDERATIONS .................................................................................................. 96
5.12 CONCLUSIONS ........................................................................................................ 97
CHAPTER SIX: CONCLUSION AND POLICY RECOMMENDATIONS .............................. 98
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6.1 CONCLUSION .............................................................................................................. 98
6.2 ENABLING LEGAL AND REGULATORY FRAMEWORKS .................................. 98
6.3 APPROPRIATE LEGAL AND REGULATORY FRAMEWORKS ............................ 99
6.4 LICENSING AND REGULATORY REQUIREMENTS ............................................. 99
6.4.1 Cost sharing mechanisms ...................................................................................... 100
6.4.2 Inhibitive regulatory requirements. ....................................................................... 100
6.4.3 Ownership and shareholding requirements ........................................................... 101
6.5 NON-LICENSING AND REGULATORY REQUIREMENTS AND
CONSIDERATIONS .............................................................................................................. 102
6.5.1 Non-licensing requirements and considerations ................................................... 102
6.5.2 Non-regulatory requirements and considerations ................................................. 102
6.5.3 Peer Learning Mechanisms ................................................................................... 102
REFERENCES ........................................................................................................................... 104
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ACKNOWLEDGEMENTS
First and foremost, I would like to thank my God for His Love, Favour and unmerited Grace,
through which I would not have been able to complete this paper (MHIG). I thank my parents
and siblings, Caroline Mbinya, Denis Kaka and my late younger brother Victor Kyalo, for their
patience and the moral support and constant encouragement they accorded me as I finalised my
technical paper. They believed with, and in, me and have been there for me through this journey.
I thank my colleagues and friends from Central Bank of Kenya for their moral support as well as
support in reviewing the paper. Special thanks to Dr. Shem Ouma, John Mahasi, Mr. Daniel
Tallam, Joash Rono, Martin Gitu, Nsinazo Warrakah, Margaret Ndehi, Eric Mutai, John Kaloki,
Barako Galgalo, Peter Njuguna (SASRA), Kelevilin Kimathi and Elizabeth Onyonka. I also
thank my colleagues from the EAC Central Banks for their unwavering support and cooperation
as I sought information from them. In particular I thank Augustine Mwanje and Hannington
Wasswa (Bank of Uganda), Kavugizo Kévin, Jean Damascène Serugero, Phillip Nsenga and
Agathe Nyinawinkindi (National Bank of Rwanda), Hinaya Dimoso, Victor Tarimu, Peter
Mmari and Nangi Massawe (Bank of Tanzania), Innocent Ndabarushimana and Emmanuel
Niyonkuru (Bank of the Republic of Burundi).
I thank all the respondents from the microfinance associations (MFAs) and microfinance
institutions (MFIs) in the EAC for their cooperation in providing responses to the questions and
subsequent queries. I also thank the various microfinance practitioners I interacted with for the
cooperation and support. I especially thank Cyprien Ndayishimiye, Réseau des Institutions de
Microfinance au Burundi; Benjamin Nkungi and Caroline Karanja, Association of Microfinance
Institutions (AMFI); Joel Mwakitalu, Tanzania Association of Microfinance Institutions; Rita
Ngarambe and Peter Rwema, Association of Microfinance Institutions of Rwanda; David
Baguma and Robert Ntalaka, Association of Microfinance Institutions of Uganda; Nicodeme
Niyongabo, Twitezimbere Microfinance Burundi; Peter Mugendi, KADET Ltd, World Vision,
Kenya; John Kariuki, AAR Credit Services Ltd; Samuel Deya, Adok Timo Ltd.; Pauline
Githugu, Century DTM Ltd; Diane Uwimbabazi, Reseau InterDiocesain de Microfinance; Daniel
Mugisha, Amasezerano Community Banking; Anthony Nderitu, Rwanda Microfinance Limited;
Shimi Ntuyabaliwe, Pride Tanzania Limited; Annette Kanora, EFC Tanzania M.F.C. Limited;
Edward Kiyaga and Stephen Nnawuba, Mednet World Vision, Uganda; Abul Kashem
Mozumder, Saiful Islam Khan Nahid and Munshi Sulaiman, BRAC Uganda; 'Irene
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Mwoyogwona, Apollo Taremwa and Joel Masembe, Pride Microfinance (MDI); Gloria
Havyarimana, Kazoza Finance and Paul Kihiu, Select Microfinance Ltd.
I thank my friends who encouraged and supported me towards the finalisation of the paper. In
particular, I thank Pastor Simon Mwangi, Peace Niyibizi, Denis Muganga (Ministry of Finance),
Steven Chege, John Mutua, Tom Onyango, Anne Musyoki, Djibril Mbengue and Denise Dias
(CGAP), Eric Wafukho and Francis Mukusa (for assistance in translation). I also thank all
friends who supported and prayed with me. Last but not least, I thank the Macroeconomic and
Financial Management Institute of Eastern and Southern Africa (MEFMI) secretariat for
according me this opportunity to grow and learn through the MEFMI candidate fellows program.
I thank my mentor, Dr. Chiara Chiumya, for taking time to comprehensively critique the paper
and provide valuable guidance towards its completion. I also thank fellow MEFMI colleagues
Lekinyi Mollel, Ivan Ssetimba, Bob Takavingofa, Cappitus Chironga and Sylvester Kabwe for
their moral support and assistance.
Without all of you, I might never have been able to make it this far. I appreciate you all.
xi
ABSTRACT
About 2.5 billion adults, representing over half of the world’s adult population, have no access to
formal financial services to increase their incomes and improve their lives. Among them, 1.1
billion live on less than one dollar a day. While access to financial services is skewed in
developing nations, its importance cannot be overemphasized. Various reasons have been
advanced to explain the motivations for entry or transformation of microfinance entities into
licensed and regulated deposit taking microfinance institutions (MFIs) in developing nations.
However, it is noted that the pace at which MFIs in the East African Community (EAC) are
being licensed to mobilise deposits for on-lending purposes is rather slow. It is not clear whether,
and what provisions in, the EAC microfinance legislations impede or bar the entry or
transformation of MFIs into regulated status, or whether the slow pace or licensing deposit
taking MFIs is attributed to external impediments. Establishing the impediments is necessary if
they are to be avoided, as this will then make it possible to undertake necessary regulatory and
legislative reforms to facilitate the increased licensing of MFIs to enable them expand safe
financial inclusion.
The objective of this study was to establish whether there were any regulatory barriers that
impeded the entry or transformation of unregulated microfinance entities into regulated status
under the specific microfinance legislations in the EAC. In order to determine this, it was
necessary to establish why new or existing microfinance entities in the EAC are not increasingly
seeking to be licensed, regulated and supervised as deposit taking MFIs under the different
microfinance legal and regulatory frameworks in the EAC member countries. The methodology
of study of this research involved the use of literature review, secondary data collection and
administering of questionnaires to Microfinance Associations (MFAs) and MFIs within the EAC
member countries.
The findings of the research and literature review based on studies and surveys conducted in
several developing nations in Latin America, Asia and Africa indicate that indeed there are
motivations and benefits of entry and transforming into regulated deposit taking. Entities seek to
transform into licensed and regulated financial institutions in order to access diversified
commercial sources of funds, including voluntary savings, to fund growth and outreach; provide
a wider range of services, including savings; comply with legal requirements and ultimately
increase long-term development impact. Essentially, the regulation and supervision of deposit
taking microfinance leads to the ultimate goal of expanding outreach sustainably. The findings of
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the research study have corroborated this but have also established there are a number of
impediments that deter or slow entities from seeking entry or transformation into regulated
status, including the cost of transformation, inhibitive regulatory requirements and ownership
and shareholding requirements, among others. To continue to enable the entry or transformation
of entities and address the impediments and barriers of entry or transformation into regulated
status, the following policy recommendations are proposed.
On policy recommendations, the study proposes that there is need for EAC regulators to
continually adjust existing, or formulate clear and appropriate microfinance legislation to provide
appropriate and relevant provisions that create an enabling environment for ease of entry and
transformation. In addition, there is need for EAC regulators to revise the microfinance licensing
procedures and other inhibitive regulatory requirements in order to increase entry and
transformation of MFIs into the deposit taking regulated environment. Further, regulators in the
EAC should embrace financial innovations that make it possible to reduce costs of setting up
business for regulated deposit taking MFI. Enabling the use of alternative places of business and
allowing the sharing of the MIS and other infrastructure are some of the avenues that may be
explored by regulators to reduce costs of transformation for MFIs. Lastly, regulators in the EAC,
as well as other MEFMI member countries should develop a peer learning and networking
mechanism to share experiences and knowledge on regulatory and supervisory best practices
with the aim of improving the various microfinance regulatory and supervisory regimes in the
specific countries.
1
CHAPTER ONE: INTRODUCTION
1.1 BACKGROUND OF THE STUDY
1.1.1. State of Financial Inclusion/Exclusion.
About 2.5 billion adults, representing over half of the world’s adult population, have no access to
formal financial services to increase their incomes and improve their lives. Among them, 1.1
billion live on less than one dollar a day (Alberto et al. 2009; Collins et al. 2009). Collier (2007,
p.3) reinforced this position in his book “The Bottom Billion”. He argued that ‘for the last forty
years the development challenge has been a rich world of one billion people facing a poor world
of five billion people’. Amongst the poor, one billion people, referred to as ‘the Bottom Billion’,
are considered the world’s poorest. One might conclude from a simple analysis of these statistics
that not all people lacking access to formal financial services are poor but all who are poor have
no access to formal financial services.
Chaia et al. (2009) further noted that the greatest concentration of un-served adults,
approximately 1.5 billion, resided in East and South Asia while in Sub Saharan Africa (SSA),
80% of the adult population, approximately 325 million people, was un-served. Recent surveys
in ten African countries, Mozambique, Tanzania, Rwanda, Zambia, Malawi, Nigeria, Kenya,
Botswana, Namibia and South Africa established that apart from South Africa, Namibia and
Botswana, the adult populace accessing formal financial services in these countries was quite
low, at less than 40% of the population (FinScope Zambia 2009; FinAccess 2009). The survey
also revealed that slightly over half of the adult population on average (50.7%) was excluded
from accessing any financial services (Figure 1.1).
2
Figure 1.1: Financial Access in selected African Countries
Source: FinScope Zambia (2009) and FinAccess (2009)
The major causes of financial exclusion identified in these surveys included: lack of physical
access to financial service providers; lack of traditional or conventional collateral which formal
financial institutions demanded as a guarantee to loans; low levels of education required for the
effective understanding of products and services; and cultural, religious and social barriers that
inhibited some groups (including women) from participating in financial transactions and
financial decision making (FinScope 2008, 2009; FinAccess 2009).
With so many people lacking access to finance and facing poverty, it is clear that there is great
demand and need for increased access to appropriate financial services for the large un-banked
populaces across the globe. This is particularly true of developing economies in Africa, Asia and
Latin America where nearly 90% of the world’s unbanked adults live (Alberto et al. 2009). It is
no wonder that considerable energy and resources have been devoted towards enhancing broad-
based financial access and reducing poverty using a number of innovative models and policy
solutions; one of the most critical being microfinance (Pande et al. 2010). Given the mounting
evidence that access to financial services can make a positive difference in the lives of the poor
(Robinson 2001; Cull et al, 2009; Helms, 2006), the expansion of financial inclusion must
remain core in the development agenda for policy makers globally.
1.1.2. Importance of access to financial services.
3
While access to financial services is skewed in developing nations, its importance cannot be over
emphasized. Access to basic financial services, particularly for the poor, can be a critical
ingredient in reducing poverty (Helm 2006; Pande et al. 2010). Access to financial services
enables poor and low income individuals and households to tap into income generating
opportunities that enable them to raise their per capita income and wealth. As a result of the
improved incomes, they are able to rise out of poverty. Access to finance also assists generate
self employment opportunities for the poor (Ledgerwood 1998) and allows them to smooth
consumption, reduce vulnerability to economic shocks, raise productivity, obtain higher returns
on investments and improve quality of their lives (Helm 2006; Dupas & Robinson 2009).
Indeed the provision of financial services, and particularly microfinance, plays a critical role as
mentioned above. It is for this reason that a number of developing countries in the last ten years
have introduced new tiers of legislation to create and integrate specialised microfinance
institutions into their formal financial systems in order to enhance access to financial services to
those excluded from accessing formal financial services (Porteous, Collins & Abrams 2010, p.3).
1.1.3. Definition of Microfinance
A number of definitions have been proposed to define microfinance by different authors. For
instance, Ledgerwood and White (2006, p.30) and Otero (1999, p.8) define microfinance as the
provision of financial services to low income and poor individuals and households that do not
have access to formal financial institutions. Helms (2006, p.1), on the other hand, defines
microfinance simply as the provision of ‘financial services for the poor’. These financial services
generally include savings and credit but may also include a wider range of financial services
such as insurance and payment services (Ledgerwood 1998). Christen et al. (2011) further
suggest that microfinance is the provision of formal financial services to the poor and low-
income people as well as to those that are systemically excluded from the financial system. This
essentially includes individuals and households that are not necessarily poor yet have been
excluded from accessing formal financial services for one reason or another. Christen et al (2011,
p.10) also propose that the vision of enhancing access to financial services is broadening from
being regarded as ‘microfinance’ to ‘financial inclusion’ defined as “the policy goal of reaching
all financially excluded households with a full range of responsibly delivered, affordably priced
and reasonably convenient formal financial services.”
4
While microfinance and microcredit are sometimes used interchangeably, there are clear
distinctions between the two terms. Microcredit is a component of microfinance in that it
primarily involves the provision of credit to the poor. Microfinance, on the other hand, is broader
as, in addition to the provision of credit, it involves the provision of a range of financial services
including savings, insurance, pensions and payment services (Christen et al. 2011). Porteous
(2009) argues that microfinance is differentiated from consumer credit; the key differences being
the profile of borrowers and the main usage of loan funds. He argues that while microfinance
serves low income and self employed clients who use loan funds for working capital for
microenterprises, consumer credit provides middle to high income consumers with credit
primarily for consumption purposes. However, given that money is fungible, it would not be
prudent to assume that microfinance loans are only channeled into microenterprises as working
capital. Often, funds intended for business are diverted to other uses for legitimate reasons, for
instance emergencies. Furthermore, it is a fact that the low income and poor do borrow for
consumption purposes and not necessarily just for investing in a microenterprise for working
capital (Christen et al. 2011).
Originally recognised for extending credit to poor and low-income earners, microfinance has
gained prominence over the last 30 years. The provision of microfinance is not confined to any
specialised or specific type of institution. It is estimated that there are thousands of MFIs
globally that offer a wide array of financial services and products to the poor and low income to
enhance financial inclusion (Christen et al. 2011). These institutions range from: formal
institutions under banking laws including commercial banks, agricultural banks, development
banks and non bank financial institutions; to semi-formal institutions, such as Non Governmental
Organisations (NGOs), member based Savings and Credit Associations (SACCOs) and
development programs; and informal institutions, such as rotating savings and credit associations
(ROSCAs), accumulating savings and credit associations (ASCAs) and self-help groups (Jansson
et al 2004; Siebel 1999). These MFIs, reaching hundreds of millions of clients globally and
achieving impressive repayment rates on loans, have empowered millions to work their way out
of poverty (Cull et al. 2009; Helms 2006, p.ix; Hulme & Moore 2006).
1.1.4. Microfinance regulation and supervision for enhancing financial inclusion
With the growth of microfinance, there is consensus that MFIs that mobilise public deposits for
on-lending should be prudentially regulated and supervised to enhance outreach while protecting
depositors and ensuring financial sector stability (Arun 2005; Staschen 1999). As a result, the
5
regulation and supervision of the microfinance industry is one of the areas that has been
identified and prioritized as a key policy objective and reform agenda for enhancing financial
inclusion. Governments in a number of developing nations have thus extended the reach of
regulation and supervision to MFIs by undertaking institutional, regulatory and supervisory
reforms. These reforms have involved amending existing laws and regulations or enacting new
laws to open special windows for microfinance. The reforms have created an enabling
environment that allows unregulated MFIs to enter the formal financial system, increase
competition and enhance access to financial services (Porteous et al. 2010). In Sub-Saharan
Africa (SSA) all but three countries had legislations or regulations in place for microfinance by
the end of 2009. Twenty nine countries in the region had specialized microfinance laws1; five
countries were in the process of drafting specialised microfinance laws2; in fifteen countries,
MFIs fell under the broader banking or non banking financial institutions legislation3; and three
countries namely, Eritrea, Seychelles and Swaziland, had no legislation or regulatory framework
in place for microfinance (CGAP, 2010).
In the East African Community (EAC), all five member countries, Burundi, Kenya, Rwanda,
Uganda and Tanzania, have developed legislative and regulatory frameworks for microfinance.
In Tanzania, the regulation and supervision of MFIs falls under the broader banking legislation.
However Burundi, Kenya, Rwanda and Uganda have specialised microfinance laws in place
(CGAP, 2010). These laws have similarities and differences with regards to the definitions and
provisions therein as well as the approaches applied in regulating and supervising microfinance
business in the different EAC member countries.
1.2 PROBLEM STATEMENT
1 The 29 countries with specialised microfinance laws included: Burundi, CEMAC Countries (Cameroon, Central Africa Republic, Chad, Congo, Equatorial Guinea, and Gabon), Comoros, DRC, Djibouti, Ethiopia, The Gambia, Guinea, Kenya, Madagascar, Mauritania, Mozambique, Rwanda, Sudan, Uganda, WAEMU Countries (Benin, Burkina Faso, Cote d’Ivoire, Guinea-Bissau, Mali, Niger, Senegal, and Togo) and Zambia. 2 The five countries drafting specialised microfinance laws included: Cape Verde, Liberia, Malawi, Sierra Leone and Zimbabwe. 3 The 15 countries where MFIs implicitly or explicitly fall under the broader banking or non banking financial institutions legislation included: Angola, Botswana, Ghana, Lesotho, Liberia, Malawi, Mauritius, Namibia, Nigeria, Sao Tome, Sierra Leone, Somalia, South Africa, Tanzania and Zimbabwe
6
Various reasons have been advanced to explain the motivations for entry or transformation of
microfinance entities into licensed and regulated deposit taking MFIs. Entities seek to enter or
transform into licensed and regulated financial institutions in order to access diversified
commercial sources of funds, including voluntary savings, to fund growth and outreach; provide
a wider range of services, including savings; comply with legal requirements and ultimately
increase long-term development impact (Rhyne 2002; Robinson 2004; Basel Committee on
Banking Supervision (BCBS) 2010; Christen et al. 2011). Lessons from a study of regulated
MFIs in Latin America showed that there are some benefits of regulating and supervising
microfinance, particularly associated with the expansion of reach of financial services. The
study, conducted by Accion International on seven of the largest regulated MFIs4 in Latin
America revealed that the MFIs had benefited from being regulated (Rhyne 2002). Six of the
seven institutions had transformed from NGOs to regulated institutions and realized the
following benefits: greater access to diverse sources of funds; enhanced outreach and service to
more low-income consumers; improved professionalism; enhanced range of products beyond
microcredit; and legitimacy in the financial sector (Robinson 2001; Rhyne 2002).
It is safe to assume that the same motivations and benefits of regulating microfinance are
applicable in the EAC context. However, only a few MFIs are licensed or regulated as deposit
taking MFIs. In Rwanda, Instruction Number 06/20025 was adopted to regulate the activities of
microfinance in 2002 and currently there are eleven licensed deposit taking MFI limited liability
companies that are regulated and supervised. In Burundi, the Microfinance legal and regulatory
framework (Decree Number.100/203) was enacted in July 2006 and, so far, there are eight
licensed deposit taking MFIs. In Kenya, since the implementation of the Microfinance Act, 2006
six deposit taking MFIs have been licensed to date. In Uganda, the Microfinance Deposit Taking
Institutions Act was enacted in 2003 and there are four deposit taking MFIs currently licensed. In
Tanzania, microfinance falls under the Banking and Financial Institutions Act, 2006 and
Microfinance Regulations, 2005. To date, only one deposit taking MFI has been licensed, having
been licensed in October 2011. It is observable that despite the introduction of microfinance
legislations and regulations to allow MFIs to take deposits and mainstream them into formal
4Institutions in the ACCION study include BancoSol (Bolivia), Banco Solidario (Ecuador), Caja Los Andes (Bolivia), Calpia (El Salvador), Compartamos (Mexico), Finsol (Honduras), and Mibanco (Peru). Three are commercial banks and four are non bank financial institutions and all but one, Banco Solidario, transformed from NGOs into regulated institution (Rhyne, 2002). 5 The term instruction is used in Rwanda to refer to Regulations or Guidelines
7
financial systems in the EAC region, their uptake in terms of obtaining the required licences is
relatively low.
The slow pace at which MFIs in the EAC are being licensed to mobilise deposits for on-lending
purposes raises valid concerns and questions. It is not apparent why the microfinance legal and
regulatory frameworks in the EAC member countries are not attracting many licencees. In
particular, it is not clear whether and what provisions in the EAC microfinance legal and
regulatory frameworks impede or bar the entry of MFIs into regulated status. It is also unclear
whether the slow pace of licensing is because of external impediments that MFIs may be facing
outside the regulatory framework. An independent assessment was, therefore, necessary to
establish the impediments, internal or external, to the prevailing regulatory regimes in the EAC
region, particularly with regard to licensing deposit taking MFIs. Establishing the impediments is
necessary if they are to be avoided, as this will then make it possible to undertake necessary
regulatory and legislative reforms to facilitate the increased licensing of MFIs to enable them
expand safe financial inclusion.
1.3 JUSTIFICATION AND SCOPE OF THE STUDY
Comparative assessments have been carried out on microfinance models and regulatory
frameworks in different countries and regions across the globe. These include a study by Accion
International on seven institutions in Latin America to examine their experiences as supervised
entities (Rhyne, 2002); and studies of select countries by Iris Centre, covering Bolivia, Brazil,
Ethiopia, Ghana, Indonesia, Mexico, Peru, Philippines, South Africa, Uganda and the West
African Economic and Monetary Union (WAEMU) to assess the various aspects of microfinance
regulatory and supervisory frameworks (Meagher 2002; Meagher et al. 2006). These studies
have provided critical guidance and information on microfinance regulatory regimes in different
parts of the world. A comparative assessment of this nature to establish the regulatory barriers, if
any, that impede the entry of MFIs into regulated status in the EAC, is also quite a critical study
that is useful in generating information to guide policy reforms in the EAC and MEFMI member
countries. The outcome of this study will provide a better understanding of whether the
microfinance legal and regulatory frameworks in the EAC have appropriate provisions that
attract, or inappropriate and repressive provisions that deter, willing MFIs from acquiring
regulated status. This is very important for regulators to know so that they can ensure that
regulation and supervision of MFIs is not inappropriate or repressive. This knowledge is key in
preventing regulation and supervision practices that stifle the growth of the microfinance
8
industry (Gonzalez-Vega 1998) and limiting MFIs from enhancing financial inclusion (Cull et al
2008).
This study is timely because regulators in the EAC have committed to harmonising key financial
sector legislations, including the microfinance legal and regulatory frameworks, towards
promoting safe, sound, efficient and inclusive financial systems (African Development Bank
2010). In addition, the study will add to the field of research in the Macroeconomic and Financial
Management Institute of Eastern and Southern Africa (MEFMI). The study’s outcomes will also
be useful to regulators in MEFMI member countries as they endeavor to facilitate entry of new
and transforming MFIs into their formal financial systems.
There are various kinds of institutions offering microfinance. These range from: formal
institutions under banking laws including commercial banks, agricultural banks, development
banks and non bank financial institutions; to semi-formal institutions, such as NGOs, member
based SACCOs and development programs; and informal institutions, such as ROSCAs, ASCAs
and self-help groups (Jansson et al 2004; Siebel 1999). The research study will however focus on
the transformation of NGOs into regulated status as the primary focus of the study. This is
because given the diversity of institutional forms, the time and resources available to conduct the
study are not adequate to conduct a comprehensive review of all types of institution offering
microfinance services and products.
1.4 HYPOTHESIS OF THE STUDY
The study aims to test the hypothesis that ‘the microfinance legal and regulatory frameworks in
the EAC impede the entry or transformation of unregulated microfinance entities into regulated
status.
1.5 OBJECTIVES OF THE STUDY
The objective of this study is to establish whether there are any regulatory barriers that impede
the entry or transformation of unregulated microfinance entities into regulated status under the
specific microfinance legislations in the EAC. In order to determine this, it will be necessary to
establish why new or existing microfinance entities in the EAC are not increasingly seeking to be
licensed, regulated and supervised as deposit taking MFIs under the different microfinance legal
9
and regulatory frameworks in the EAC member countries. This will be done by addressing the
following research questions:
i. Do the microfinance legal and regulatory frameworks in the EAC impede the entry
or transformation of unregulated microfinance entities into regulated status?
ii. What are the specific licensing requirements that hinder entry or transformation of
deposit taking MFIs into the formal financial system in the EAC?
In order to answer the above research questions, it is necessary to carry out a comprehensive
assessment of the legal and regulatory frameworks in the EAC region. The assessment entails
a comparative review of the regulatory regimes for the regulation and supervision of
microfinance in the five EAC member countries, particularly focusing on the licensing
requirements and process. The review will identify key similarities and differences within the
microfinance regulatory regimes in the EAC member countries as well as identify key
challenges, opportunities and lessons to inform legal, regulatory and supervisory reforms to
spur licensing of MFIs in the EAC region.
1.6 ORGANISATION OF REMAINING CHAPTERS
To discuss study topic, the paper is organized as follows: Chapter 2 discusses the literature
on microfinance. It provides a brief history of the development of microfinance and a
summary of the debates around microfinance regulation and supervision. In this discussion,
the paper defines regulation and supervision, provides the rationale and arguments around
microfinance regulation and supervision and discusses the different approaches of regulating
and supervising MFIs. The chapter also discusses reasons why institutions seek to enter or
transform into regulated deposit taking MFIs. Chapter 3 provides the research methodology
used to meet the objectives of the research and discusses the findings of the research
regarding the research questions. It also provides information on the data collection tools and
methods and discusses how the data was analysed. In Chapter 4, a comparative assessment of
the microfinance regulatory frameworks in the EAC is discussed. Chapter 5 provides a
summary of the research findings, including concluding remarks and Chapter 6 provides
brief conclusions and policy recommendations.
10
CHAPTER TWO: LITERATURE REVIEW ON MICROFINANCE
2.1 INTRODUCTION
Although microfinance started with a primary focus on microcredit in many countries, it has
expanded to encompass the provision of a broader range of financial services including savings,
money transfer and insurance services (Ledgerwood 1998). In addition to financial services,
many MFIs also provide non-financial services, including training, marketing, managerial and
technical services (Christen et al. 2011; Helms 2006). With over 10,000 MFIs globally that offer
financial services to millions of poor and low income clients, microfinance has played, and
continues to play, a critical role in enhancing financial inclusion and promoting economic
development (Christen et al. 2011). With the rapid growth and development of microfinance, one
of the notable developments in the microfinance sector globally has been the regulation and
supervision of MFIs. Chapter Two discusses these developments. The chapter provides
highlights on the historical development of microfinance, the regulation and supervision of MFIs
and the topic of transformation of unregulated entities to regulated status. The chapter is
therefore arranged as follows: Section 2.2 briefly highlights of the history of microfinance.
Section 2.3 discusses the transformation of MFIs into regulated status while Section 2.4
discusses microfinance regulation and supervision including the rationale, arguments and
approaches of regulation and supervision.
2.2 HISTORY OF MICROFINANCE
Different writers suggest varied timelines regarding the history and development of microfinance
in various countries. For example, Leipold (2008) dates microfinance back to the 18th and 19th
centuries in Europe and as far back as the first millennium BC in India. Robinson (2001), on the
other hand, suggests that microfinance dates back to the 19th Century where it was practiced in
Europe and exported to various countries during colonial reign. Regardless of the timelines, the
different literature clearly shows that over the years the nature and forms of ‘providing financial
services to the poor’6 have changed and evolved.
In the 1950s, 1960s and 1970s, governments in many nations were heavily involved in the
initiation and sponsorship of heavily subsidised credit programs to serve poor households,
6 Definition of microfinance by Helms (2006, p.1).
11
particularly in rural areas. These programs were however not successful. They were plagued by
high loan defaults, high losses and a general inability to reach the intended poor rural households
(Cull et al. 2009; Morduch 1999; Robinson 2001; Kirkpatrick & Maimbo 2002). Although the
intentions of these programs were noble, their administration was not well managed. Some of the
key deficiencies of the programs were: poor credit administration, management and follow-up
procedures as well as deficient financial reporting practices. With such inadequacies, these well
intentioned government subsidised credit programs proved too costly, inefficient and ineffective
in reaching the poor rural households as intended (Cull et al.2009).
The 1970s also represented a landmark in the history of microfinance. What is referred to as
‘modern microfinance’ began in the early 1970s in both Latin America and Asia (Chu 2007).
NGOs increasingly began to provide microfinance. One of the more momentous milestones in
the history of microfinance was in 1976 when Mohammed Yunus began his experimentation on
the Bangladeshi poor with the Grameen Model. The Grameen model soon became the new
model of microcredit and its founder the ‘prophet’ of the microcredit movement (Siebel 2005).
As a result, the Grameen model was widely adopted by many institutions across the globe
(Hashemi & Schuler 1997). This model focused on providing small loans to groups (and
individuals), using basic loan appraisal techniques and unique methods to motivate repayment.
The model established that, despite lack of collateral, the poor were capable of repaying loans if
provided with appropriate incentives (Kirkpatrick & Maimbo 2002, p.294).
In the 1980s, numerous institutions in developing nations were providing microfinance and
recovering their loans quite effectively. By the end of that decade, some of the thriving
institutions, including Grameen Bank7 in Bangladesh, Bank Rakyat Indonesia and BancoSol in
Bolivia, demonstrated that MFIs could reach millions of borrowers while maintaining very high
repayment rates (Robinson 2001). Also in the 1980s and 1990s, due to the growth of demand for
microfinance, there was a great push for MFIs to become profitable or at least financially
sustainable. This ‘microfinance revolution’ led to the introduction of commercial approaches to
financial intermediation for the poor and low income individuals and households (Robinson
2001; Helms 2006). One of the commercial approaches was the transformation of NGO MFIs to
regulated status as deposit taking MFIs. It was also in the 1990s that there was increased
7 The Grameen Bank, which is Bangladeshi for the “Village Bank”, became a financial institution in 1983 offering specialised financial services and informal banking to the rural poor as a result of the Grameen model experimentation (Hashemi and Schuler, 1997).
12
attention given to the development of appropriate regulation and supervision for formalising
MFIs or integrating them into the formal financial system (Robinson 2001).
In the last thirty years, although the market penetration of microfinance has been relatively small
compared with its potential, the microfinance industry has witnessed remarkable growth. MFIs
now reach well over 100 million clients and achieve impressive repayment rates on loans (Cull et
al. 2009). The Sub-Saharan Africa microfinance analysis and benchmarking report indicated that,
by the end of 2008, MFIs in Sub-Saharan Africa had 6.5 million borrowers and 16.5 million
depositors. It further reveals that MFIs in East Africa alone had over 3.5 million borrowers,
accounting for over half of the microfinance borrowers within Sub-Saharan Africa (CGAP &
MIX 2010).
2.3 TRANSFORMATION OF MICROFINANCE ENTITIES INTO REGULATED
STATUS
As indicated in the preceding section, the 1980s and 1990s saw an increase in the
commercialisation of microfinance. An increasing number of unregulated microfinance entities
sought to be more market driven, profitable and financially sustainable in order to sustain their
existence and enhance outreach (Robinson 2001; Helms 2006). This drive led to an increasing
number of NGO MFIs transforming into licensed and regulated financial institutions. Some of
the cases of successful transformations from NGOs into regulated financial institutions are
BancoSol in Bolivia, Mibanco in Peru, Compartamos in Mexico and Kenya Rural Enterprise
Program (KREP) in Kenya (Robinson 2004; Marulando & Otero 2005). Evidence from some of
these transformations show that, although quite costly, microfinance transformation allows
institutions to provide better services, improve access to commercial funding, and ultimately
increase outreach to clients (Helms 2006). The transformation of NGO MFIs into regulated
financial institutions is therefore viewed as one of the more effective strategies for achieving
significant scale sustainably (Campion and White 1999). The transformation of NGO MFIs into
regulated status is the focal strategy of the research study.
2.3.1 Definition of Transformation
While institutional or organisational transformation is broadly defined as a process of changing
an organisation’s context, principles, business processes or direction (Venkateswaran 2007),
microfinance transformation, specifically, is defined as a change of an MFI from one
13
organisational or institutional type to another (Christen et al. 2011). Given the diversity of the
types of institutions that serve microfinance clients, there are four key transformation strategies
that are said to facilitate the delivery of microfinance services (Siebel 1999). These include:
downscaling of regulated financial institutions to provide financial services for the poor and
serve the needs of the ‘micro-economy’; upgrading of non-formal8 financial institutions or ‘up
scaling’, which generally refers to the conversion of NGO MFIs into licensed and regulated
financial institutions; linking of formal and non-formal financial institutions to enhance
synergies; and establishing of new regulated financial institutions9 that are created exclusively to
provide microfinance services (Seibel 1999; Marulanda & Otero 2005). Whereas each of these
transformation strategies has unique dynamics that warrant in-depth discussion, the paper
focuses on the transformation or conversion of NGO MFIs into licensed and regulated financial
institutions; one of the more common transformation strategies (Christen et al. 2011).
2.3.2 Motivation for Transformation
Various reasons have been advanced to explain the motivations for transformation of
microfinance entities into licensed and regulated deposit taking MFIs. Although MFIs have had
diverse institutional forms over the years, many operate as NGOs with their subsistence hinged
on donor funds, grants and government subsidies (Leipold 2006). This is attributed to the notion
that NGOs are more inclined to advancing the social mission of alleviating poverty rather than
being profit driven (Leipold 2006). With increasing demand for financial services and in order to
support business growth and enhance operational capacity, these NGOs cannot rely purely on
donor funds or subsidies. These funds are not only unsustainable but they cannot sufficiently
meet the increasing funding needs of growing MFIs (Leipold 2006; Helms 2006). If this donor
funding was to completely cease, majority of these MFIs and their clients are likely to fail. In
order to reduce donor dependency, attain self sustainability, reach significant scale and enhance
outreach, MFIs need to mobilize savings and attract private capital (Seibel 1999; Robinson 2001;
Helms 2006; Christen et al. 2011). For this to happen, they seek to be regulated and supervised to
provide them these alternative avenues to raise funds, particularly voluntary savings (Chavez and
Gonzalez Vega 1993, p.21; Jansson &Wenner 1997, p.6; Staschen 1999, p.1).
In particular, entities seek to transform into licensed and regulated financial institutions in order
to access diversified commercial sources of funds, including voluntary savings, to fund growth 8 This includes semiformal and informal financial institutions (Seibel 2006). 9 Newly established financial institutions that are created exclusively to provide microfinance services are also
referred to as “Greenfield” or start-up operations (Gallardo 2002).
14
and outreach; provide a wider range of services, including savings; comply with legal
requirements and ultimately increase long-term development impact (Rhyne 2002; Robinson
2004; Basel Committee on Banking Supervision (BCBS) 2010; Christen et al. 2011). The goal of
transformation is presumed to lead to MFIs that can operate profitably on a large scale and
serving many clients sustainably (Robinson, 2004). It is argued that the MFIs that have the
largest and longest-term impact are those that are financially sustainable. To underscore this
observation, data from the MIX Africa Report (CGAP& MIX 2011) suggests that sustainable
institutions reach more clients than unsustainable ones, In SSA, particularly, regulated profit
making MFIs accounted for over 70 percent of the total gross loan portfolio and 71 percent of
total deposits in 2009; although they were much fewer in number than unregulated nonprofit
making ones (CGAP& MIX 2011).
In spite of these gains, transformation does not apply to all unregulated entities as the process of
transformation is rather difficult. Only strong and sustainable institutions with a good financial
record should strive to transform (Robinson 2004).
2.3.3 Advantages and Disadvantages of Transformation
The benefits of transformation are manifold. By being regulated, MFIs are able to diversify their
funding sources’, including mobilising deposits. This allows them to increase their capitalisation
in order to expand lending activities and decrease funding dependency (Rosengard 2000). They
are also able to grow in scale and scope, thereby reducing unit operational costs (Robinson
2004). Besides this, the process of regulation and supervision improves internal processes of
MFIs including governance, internal controls and operations as a result of high standards set for
compliance by their regulators (Rhyne 2002).
The transformation process is however extremely difficult and time-consuming and may present
some threats or challenges that may compromise the same goals for transforming (Rosengard
2000; Gallardo 2002; Robinson 2004). For instance, while the attainment of profitability and
financial sustainability is one of the core goals of transformation, it can lead to mission drift,
being a deviation from the institution’s mission and niche market (Rosengard 2000). Rosengard
(2000) argues that MFIs typically are guided by a common mission of alleviating poverty. Their
main focus therefore is to grant microloans to poor and low income clients to finance Micro and
Small Enterprises (MSEs). However, as an outcome of transformation some MFIs may be forced
to make larger loans to less poor clients to achieve economies of scale in the quest for continued
profitability and sustainability, hence deviating from its intended market.
15
Transformation can be made more difficult where legislation and regulations are inappropriate
and rigid (Rosengard 2000; Christen et al. 2011). Legislation and regulations whose provisions,
requirements and standards are not adapted appropriately to the microfinance industry are likely
to present regulatory obstacles that inhibit the entry and participation of new or transforming
entities in the regulatory space (Gallardo 2002). This point is a particularly important aspect of
this study in the case of the EAC. Despite the development of legal and regulatory frameworks,
transformation of MFIs has not been embraced widely in the EAC region; hence the need to
establish the fundamental reasons why the slow build up of licensed and regulated deposit taking
MFIs.
2.3.4 Considerations for ease of entry or transformation of unregulated entities
into regulated status
Considerations of ease of entry or transformation of unregulated entities to regulated status are
key to understanding barriers to entry of new entities or transformation of existing microfinance
entities into regulated status as deposit taking MFIs. The study carried out on seven transformed
institutions in Latin America mentioned previously (section 1.3) established that these
institutions were able to improve their operational structures and processes in areas such as
governance, internal controls, security standards and reporting capabilities as a result of
transformation. The transformation process however was found to be quite difficult, with the
most challenging aspect being the licensing requirements and processes. Not only was the
process extremely arduous, but it was also extremely long, with many of them taking up to two
years or more to complete the licensing process (Rhyne 2002). This is due to the stringent
regulatory requirements they were expected to meet prior to being licensed as regulated deposit
taking MFIs. Stringent regulatory requirements can, to a large extent, deter or inhibit entities
from entering or transforming into regulated status.
To facilitate the entry of new entities and the transformation of unregulated entities into licensed
and regulated deposit taking MFIs, regulators may need to adjust existing, or formulate clear and
appropriate microfinance legislation to create an enabling environment for ease of entry and
transformation (Rosengard 2000; Gallardo 2002; Christen et al. 2011). For instance, with regard
to the licensing requirements specifically, consideration may be put on specific provisions
relating to ownership requirements, capitalisation requirements, board and management
16
qualifications and cost of transformation to ensure that new and existing entities are enabled to
enter or transform into regulated status with less difficulty.
i). Ownership Requirements
Placing ownership and shareholding limits for single, group or related shareholders in deposit
taking MFIs is accepted as one of the prudent principles of good corporate governance (BCBS
2010; Christen et al. 2011). A number of NGOs tend to have amorphous ownership structures,
with the majority of them being ownerless (BCBS 2010; Christen et al. 2011). The Basel
Committee recommends that they should not be allowed to operate as deposit taking institutions.
This is a reasonable recommendation because without clear ownership, it would be difficult to
call on NGOs to recapitalise in the event that the institution is undercapitalised or facing a threat
of insolvency (BCBS 2010). Transforming NGOs, therefore, are expected by regulators to
comply with prescribed shareholding limits. This may present some challenges, especially where
new shareholders and strategic investors have to be sourced. For instance, the dilution of
ownership, where a NGO wholly owned the entity, may result in loss of control or influence of
original shareholders over the direction or mission of the business (Christen et al. 2011). Where
investors recruited are more profit driven than social mission driven, an MFI may face increased
risk of drifting from its social mission.
In addition to these concerns, very stringent shareholding and ownership limits are perceived to
be unattractive and may inhibit entry by promoters or applicants seeking licences to establish
deposit taking MFIs (Gallardo 2002). Regulators should provide clear standards for ownership
(BCBS 2010); and may provide a grace period for new and transforming entities to comply with
the ownership and shareholding limits. This would provide the transforming entities with
adequate time and opportunity to attract socially minded investors in order to avert the risks of
mission drift.
ii). Capitalisation Requirements
Minimum capitalisation requirements at entry into regulated status tend to be, and should be,
lower for regulated MFIs compared to commercial banks (Gallardo 2002; BCBS 2010). Capital
adequacy ratios, on the other hand, are higher for MFIs than for commercial banks. It is argued
that this is because of the risk that shareholders of regulated deposit taking MFIs may have
greater difficulty in raising resources if additional capital is required (Gallardo 2002). In some
17
instances, for example in Bolivia, raising the necessary capital is identified as one of the difficult
licensing requirements and thus most entities are heavily dependent on donors or private
investors for their survival (Hussein 2007). Regulators must therefore ensure that minimum
capital requirements are not too high to inhibit entry into regulated status or too low to attract
unviable candidates (BCBS 2010).
iii). Board and management qualification
Regulators must ensure that deposit taking MFIs have very strong corporate governance
standards (BCBS 2010). This includes having board members and critical management staff who
are competent and well qualified to provide adequate oversight and management of the financial
institution (Robinson 2004). In some cases, the board members and managers are expected to
have prior banking and finance experience. For transforming NGO MFIs, this is often not an
easy transition, and transformation thus can be a prolonged, expensive and difficult process
(Robinson 2004; Gallardo 2002). This is especially true where existing board members and
managers who served before the entity sought to transform did not have the minimum
qualifications required by the regulator (Rhyne 2002). Although this is an area that must not be
compromised, regulators may be flexible in allowing some of the board members and managers
to be assessed using alternative criteria, for instance specialised knowledge alongside the
adequacy of the board and management mix (Rhyne 2002).
i). Costs of Transformation.
Prudential regulation has cost implications on regulated institutions and their clients (Porteous,
Collins & Abrams 2010). The cost of transformation is one of the most common challenges of
transformation. Costs incurred during the transformation process cover investments to develop
policies, processes and infrastructure including management information systems (MIS),
recruiting and training staff and preparing of premises. These costs tend to be heavy and
prohibitive and may not be afforded by most MFIs (Robinson 2004). Regulators must therefore
embrace innovations that make it possible to reduce costs of setting up business as a regulated
entity. Enabling the use of alternative places of business and allowing the sharing of the MIS and
other infrastructure are some of the avenues that may be explored by regulators to reduce costs of
transformation for MFIs.
2.4 MICROFINANCE REGULATION AND SUPERVISION
18
The subject of whether or not to regulate and supervise MFIs has been one of the greatest
debates in the global microfinance sector. The key questions have been whether regulation is
really needed and, if this is the case, what are the best options to be employed without replicating
the practices in the formal financial sector (Arun 2005). Before delving deeper into the
arguments around this debate, it would serve well to discuss the definition of regulation and
supervision and the broad rationale for regulating and supervising the financial sector. Later this
section will highlight the key approaches for regulating and supervising the microfinance sector.
2.4.1 Definition of Regulation and Supervision
Regulation is defined by Chavez and Gonzalez-Vega (1993:1) as ‘a set of enforceable rules that
restrict or direct the actions of market participants, altering, as a result, the outcomes of those
actions’. Supervision, on the other hand, refers to the adoption of specific procedures to ensure
regulatory compliance. In short, regulation refers to the set of government rules while
supervision is the process of enforcing compliance with those rules (CGAP 2003). Regulation
and supervision are complementary functions whose key objectives are to protect depositors and
safeguard the safety and soundness of individual institutions and that of the financial system
(Chavez & Gonzalez-Vega 1993; Jansson & Wenner 1997; Staschen 1999; Arun 2005).
2.4.2 Rationale for Regulation and Supervision
Regulation and supervision are important policy instruments used to minimize the effects of
market failure or imperfect markets (Staschen 1999; Arun 2005). It is therefore important to
understand what causes market failures or imperfect markets. Two key reasons for market
failures are information asymmetry, where one party has less information than another, for
example when consumers are less informed than financial service providers (Llewellyn 1999),
and erosion of public confidence in the financial system (Staschen 1999).
a. Information Asymmetry
It is argued that with deposit taking business in the financial sector there sometimes tends to be
an asymmetric distribution of information between depositors and financial institutions leading
to divergent interests between the two parties (Jansson & Wenner 1997; Staschen 1999).
Regulation, therefore, aims to ensure that as much information is made available between the
19
depositor and financial institution’s to balance or harmonise their interests (Chavez & Gonzalez-
Vega 1993; Jansson & Wenner 1997).
For example, to increase shareholders returns, a financial institution may be inclined to
undertake excessive risks. While this may be beneficial to the institution, depositors and
creditors, on the other hand, are not likely to gain much and may suffer financial loss from
increased risk. Where depositors and creditors are unable to know and monitor the decisions of
financial institutions, financial institutions have an informational advantage over them (Arun
2005; Jansson & Wenner 1997). Lack of information prevents them from knowing the position
of shareholders and the risk profile of the financial institution as a guide to decision making. It is
also likely to result in a conflict of interest between shareholders and depositors (Jansson &
Wenner 1997). Therefore, regulation protects the interests of the depositors by ensuring that
there is proper and complete information disclosure by financial service providers (Jansson &
Wenner 1997; Staschen 1999).
b. Erosion of Public Confidence in the financial system.
The second key objective of regulation and supervision is to prevent the erosion of public
confidence in the financial system. Public confidence is critical to the success of any business
and particularly in the financial sector. It is argued that the failure of a single financial institution
can undermine the stability of the financial system as a whole (Chiumya 2006). Where an
institution fails, public confidence in the financial institution is quickly eroded, often eliciting a
chain reaction among clients. It may create panic leading to massive withdrawals of deposits by
clients (Chavez & Gonzalez-Vega 1993, p.7). The effect of a run on deposits10, described by
Staschen (1999, p.5) as the ‘herd instinct’, could affect even the most prudent and healthy
financial institution (Chavez & Gonzalez-Vega 1993). Further, due to the interconnectedness of
the financial system, the spillover effects of a failed institution could endanger the financial
system as a whole (Arun 2005). Regulation is therefore critical in safeguarding the safety and
soundness of the financial system by ensuring that there is no unwarranted run on a financial
institution that could result in a system-wide panic (Chavez & Gonzalez-Vega 1993).
As explained above, the core objectives for regulating and supervising microfinance activities
and institutions are the same as for other segments of the financial system, including commercial
10 Runs on deposits are sudden, massive, unexpected withdrawals that endanger prudent and imprudent institutions alike (Chavez/Gonzalez-Vega 1993:7)
20
banks. The key principles and standards for regulating and supervising the microfinance sector,
however, are likely to be different from those for traditional formal banking and finance
institutions. This is because they must be adapted to the unique characteristics of the
microfinance sector (Staschen 1999:7; World Bank 2005).
2.4.3 Arguments regarding Microfinance Regulation and Supervision
The question of whether regulation and supervision is needed in the microfinance sector is a
critical one. Many theories and arguments have been advanced to explain the success and failure
in MFI regulation and supervision.
Wright (2000) argues that despite the gains of microfinance over the years, in terms of client
outreach and financial system deepening, MFIs have not achieved adequate market penetration
to pose any systemic risk to warrant regulation and supervision. In fact, the total value of assets
of MFIs is often relatively small compared to the system as a whole (Jansson & Wenner 1997).
Based on these arguments, one may conclude that failures of MFIs are not likely to have any
systemic effects. However, Arun (2005) argues that the failure of MFIs can have a bearing on
systemic risk if considered on the basis of their relationship with other institutions in the
financial sector. For instance, the financial failures in the microfinance sector could directly
affect commercial banks that lend wholesale credit to failed MFIs. This spillover effect could in
turn erode public confidence and have a negative impact on the financial system.
It has also been argued that the cost of regulating and supervising the microfinance sector far
exceeds the benefits (Arun 2005). A World Bank study carried out in Ghana established that the
supervision of rural and microfinance institutions (RMFIs) was rather costly in comparison to
their potential impact on the financial sector. The assets of RMFIs represented only 7% of the
total assets in Ghana’s financial sector, yet the costs of supervising them was costly relative to
their potential impact on the financial system (Steel & Andah 2003:2,29). Findings from a study
of twelve regulated institutions in Latin America (Theodore & Loubiere 2002, cited in Arun
2005), however, revealed that the benefits of regulation exceeded the costs of regulation.
From the foregoing, it is clear that the question of whether or not to regulate and supervise the
microfinance sector is determined by the peculiarities, including size, complexities and inherent
risks of specific MFIs and microfinance sectors across the globe. Given that an increasing
21
number of countries have developed regulatory frameworks for their microfinance sectors, we
may conclude that the merits of regulating and supervising microfinance surpass the demerits.
2.4.4 Appropriate Regulation and Supervision for Microfinance
When considering the regulation and supervision of MFIs, it is important to carefully consider
the distinct features and characteristics of MFIs and their clients as well as the various
institutional types or forms of MFIs. This will help determine how regulatory standards must be
customized to suit the unique nature of different MFIs.
a) Unique Characteristics of Microfinance Institutions
The regulatory environment created for deposit taking MFIs should be considered critically if
they are to develop and innovate. The general principles of regulating and supervising traditional
financial institutions11, for instance commercial banks, are usually not appropriate for MFIs as
MFIs, regardless of their institutional form; differ in several ways from traditional financial
institutions (Jansson & Wenner 2005). This is because microfinance has very distinct features
from commercial banking. Some of the differences between microfinance and commercial
banking have to do with client and loan features, lending methodology and institutional culture.
i). Client Features: MFIs typically serve low income households who may be informally or
self employed. More often than not, these clients do not have physical collateral to allow
them access traditional banking services (Jansson & Wenner 1997).
ii). Loan Features: Microfinance loans are usually small, short term and are subject to
shorter loan terms and more frequent repayments. These loans are usually unsecured due
to the fact that most clients do not have physical collateral. As a result, alternative
collateral, referred to as collateral substitutes, is used to secure the loans. Group
guarantees, joint liability and peer pressure are some of the forms of collateral substitutes
used (BCBS 2010).
iii). Lending Methodology: MFIs largely rely on group lending methodologies which
emphasise lending premised on character and the willingness of clients to repay due to
the unavailability of traditional collateral (BCBS 2010). Due to the nature of clients and
11 For purpose of this report, traditional financial institutions will refer to financial institutions in formal financial sector not engaged in microfinance, for instance commercial banks.
22
required credit analysis prior to granting of loans, MFIs require minimal documentation
to appraise their clients and conduct labour intensive credit analysis.
iv). Institutional Culture: While commercial banks are driven primarily by profit making
goals, the majority of MFIs are guided by the social mission of alleviating poverty. Their
main focus, therefore, is to provide financial services to poor and low income clients to
finance MSEs and aid them out of poverty (Robinson 2001). However in order to be
sustainable, as has been discussed in this paper in previous sections, they must at the
same time seek to attain profitability. Consequently, they are driven by a dual mission of
alleviating poverty (social mission) while making profits.
Table 2.1 below illustrates key differences between MFIs and traditional financial institutions. It
compares the characteristics of the two using client features, loan features, lending methodology
and institutional culture as discussed above.
Table 2.1: Differences between features of MFIs and Traditional Financial Institutions
Microfinance Institution Traditional Financial Institution
Client
Features
i) Low income individuals and
households
ii) Informally or self employed
iii) Lack physical collateral
i) Middle to high income
ii) Self employed and employed
iii) Physical collateral
Loan
Features
i) Small loan amounts
ii) Shorter term loans
iii) Short repayment period
iv) Collateral substitutes
i) Medium to large loan amounts
ii) Longer term loans
iii) Longer repayment period
iv) Traditional/conventional collateral
Lending
Methodology
i) Character based
ii) Less documentation
iii) Labor intensive
i) Collateral based
ii) More documentation
iii) Less labor intensive
Institutional
Culture
i) Double bottom line – profit
making and social mission driven
i) Purely profit making
Source (Jansson& Wenner 1997, p. 9; Van Greuning et al. 1998, p. 4; Staschen 1999, p. 9)
In recognition of the unique characteristics of MFIs in comparison to traditional financial
institutions, regulators should attempt to understand the dynamics of the microfinance sector and
23
develop appropriate regulations to allow sufficient flexibility for their prudent growth and
development.
b) Different Institutional types of MFIs
According to Van Greuning et al. (1998), MFIs can be categorized across a continuum of three
broad types depending on their sources of funding. These sources of funding include: contributed
equity capital, donor funds, concessional commercial borrowings, members’ savings, wholesale
deposits from institutional investors and retail savings and deposits from the public. Each of the
three institutional categories requires specific regulatory approaches because each institution has
unique characteristics. Furthermore, each one faces different risks and threats which have a
bearing on the best regulatory framework to choose (Chavez &Gonzalez-Vega 1992, p.19f). The
three categories of MFIs according to Chavez and Gonzalez are as follows:
i) Category A - MFIs in this category are referred to as credit-only institutions. They
depend on ‘other people’s money’ to finance their lending business. These are mainly
NGOs whose sources of funds are primarily grants, donations and concessionary loans
from donors, although these funds may be supplemented by commercial bank loans or
commercial paper (Van Greuning et al. 1998). It is argued that the MFIs that depend on
donor grants, for instance, may be self-regulated or even remain unregulated; while those
that depend on commercial paper and certificates of deposit) may be regulated by
Companies’ Registry Agency, Bank Supervisory Authority or Securities and Exchange
Agency (Van Greuning et al. 1998; Staschen 1999; Wright 2002).
ii) Category B - MFIs in this category consist of member-based institutions which may be
registered on the basis of an open or closed common bond membership. They use
‘members’ money’ to grant loans exclusively or primarily to members, with more than
half of their total funding generated from members’ savings and share capital
contributions. Some examples of these MFIs include SACCOs, ROSCAs and ASCAs
(Van Greuning et al. 1998). MFIs that depend on members’ money may be regulated by
the Cooperatives’ Authority or Bank Supervisory Authority and are usually subject to no
prudential regulation. (Wright 2002, p.4)
iii) Category C - Comprises all MFIs that mobilise and use public deposits to finance their
lending business. These do not include financial institutions that employ forced savings
24
to secure their lending transactions as long as their clients are net borrowers (Staschen,
2005). They, however, include specialised banks or finance institutions authorised to
accept deposits from the public. These institutions should be regulated by the Bank
Supervisory Authority and subject to prudential guidelines and standards (Van Greuning
et al. 1998).
Table 2.2 below highlights the continuum of MFIs under the three broad categories and the
regulatory requirements for each.
Table 2.2: Microfinance Institutional Types and Approaches of Regulation
Institutional Type Possible Activities
requiring regulation
Resultant need for
external regulation
Proposed
Regulatory
Authority/ Agency
Category A - (other
people’s money) with
finance from donor
funds
Exploitation of borrowers;
opportunistic behaviour on
the part of the borrowers;
sector refinance sources
dependent on confidence
in sector
Conducive environment
(enhancing competition,
market transparency,
certainty in law.
No or Self-regulatory
Body
Category A – (other
people’s money) with
finance from
commercial loans or
securities issues)
In addition: wholesale
deposit taking with
possible harm to investors
through opportunistic
behavior
Investor protection through
incorporation, stock
exchange supervision and
rules
Hybrid or Self
Regulatory Body e.g.
Companies’ Registrar
or Securities and
Exchange Agency.
Category B –
(members’ money)
with finance from
member contributions
and deposits
Deposit taking from
members
Small, informal savings and
credit groups: no need for
regulation. Recommended:
registration as a cooperative
or RoSCA; compulsory
membership in association
Umbrella Body or
Cooperatives’
Authority.
Category C - public’s
money (savings
deposits)
Retail deposit taking
from general public with
danger of a run and
opportunistic behavior by
the MFI
Law tailored to specific
features of MFIs
Government or
hybrid
regulation, with
possible delegation
of supervision to a
private institution
Adapted from Staschen (1999: Table 3) and Van Greuning et al. (1999: Table 2)
25
2.4.5 Key approaches for microfinance regulation
Today, most developing countries regulate their microfinance sectors in one way or other. It is
important to note that not every regulation is appropriate. Repressive and inappropriate
regulation may be worse than no regulation at all (Gonzalez-Vega 2002). In this regard,
regulators must ensure that they apply the appropriate regulatory approaches to their
microfinance sectors. The regulation of MFIs can range from no regulation to full regulation,
either through an existing regulatory framework or by modifying the existing regulatory
requirements to suit the unique characteristics of MFIs (Van Greuning, 1998: iv). There are five
broad approaches of regulating MFIs: no regulation, self-regulation, hybrid regulation, regulation
by existing banking laws and the regulation by special MFI laws (Greuning et al. 1998;
Berenbach et al. 1998; Staschen 1999; Christen & Rosenberg 2000).
a) No Regulation
As discussed above [section 2.4.4(b)], most category A MFIs, which use grants and concessional
loans to lend, may not be prudentially regulated. The high cost of regulating these MFIs relative
to benefits, the limited risk or threat to the overall stability of the financial system are some of
the reasons why it is advocated that category A are best left unregulated (Arun 2005; Steel &
Andah 2003). Wright (2002) argues that in some cases, having no regulation is conducive for
growth and innovation. This was the case in Bangladesh where the lack of regulation is claimed
to have produced an innovative and strong microcredit industry. However, it can also be argued
that all MFIs need some form of regulation, be it self-regulation, existing regulation or special
regulation, if the microfinance industry is to develop more holistically (Kirkpatrick & Maimbo,
2002).
b) Self-regulation
With self-regulation, the regulation and supervision of MFIs is conducted without recourse to a
regulatory authority. The primary responsibility for monitoring and enforcing regulation lies
within the MFI or an apex (umbrella) body (Staschen 1999). The umbrella body lays down the
regulatory rules or codes of conduct, specifying minimum standards for the industry, and
supervises compliance (Kirkpatrick & Maimbo 2002; Staschen 2009). In this regulatory
approach, onsite inspection is not conducted but rather institutions are expected to publish
information which is reviewed to ensure compliance (Staschen, 2009). Self regulation is a cost-
26
effective mechanism that may be appropriate for relatively smaller MFIs or in a microfinance
industry still in its infancy. However, as the industry grows, this approach is unlikely to succeed
because of the increased diversity in size, scale of operations, objectives and resources of the
various MFIs (Kirkpatrick/Maimbo, 2002).
c) Hybrid approach
The hybrid approach of regulation and supervision is a blended approach where the regulator
maintains legal responsibility of supervised MFIs but delegates regular monitoring and on-site
inspections to a different agency (Arun 2005). This agency could be a consulting firm, an apex
association or an independent entity with relevant expertise. With this approach, the regulatory
authority determines the standards that MFIs must comply with, but may contract a third party to
monitor compliance to those standards. For example, to ensure compliance with financial
reporting standards, the regulator could contract an accounting firm to conduct routine financial
audits of MFIs (Wright, 2002). This is a useful approach where supervisors do not have the
interest or adequate capacity and capabilities to regulate MFIs.
d) Use of existing banking law
This regulatory approach is premised on the assumption that MFIs are doing bank-type business,
that is financial intermediation12 and should be subject to existing banking legislation and
government banking supervision, just like all other financial institutions (Staschen 1999). With
this approach, the same legal regulatory rules apply for MFIs as for traditional banking
institutions. The approach was common in the early days of regulating MFIs because most
developing countries lacked specific regulatory framework for MFIs and did not allow them as
unregulated institutions to mobilize savings from the general public. So the only choice open to
MFIs was to continue as credit-only institutions or meet the requirements of banking legislation
(Staschen 1999). There are a number of MFIs which applied for a standard banking licence to
carry out microfinance business, such as BRAC in Bangladesh and KREP in Kenya (Wright
2002).
This approach has high costs associated with it. Compliance with bank regulations may require
significant changes in the organisational structure of an MFI, and the additional reporting
12 Mobilising public deposits and granting loans
27
requirements may lead to an increase in operational costs (Kirkpatrick & Maimbo 2002).
Further, it does not accommodate the unique characteristics of MFIs. Some rules that are
applicable to banking institutions should not apply to microfinance at all. For instance, in the
formal financial sector, at times of distress, regulators can instruct commercial banks to stop
lending without affecting the debt collection process. However, in the microfinance sector, an
action of this nature would seriously affect the repayment of outstanding loans. (Arun 2005:
351). This is because relationships between microfinance providers and their clients are based on
trust. If at any one point, an MFI fails to provide services to its clients, the client in turn does not
feel obligated to repay any outstanding loans they may have.
e) Special microfinance law
With this regulatory approach a special legal framework is set up for MFIs taking into account
their unique features (Staschen 1999). This approach is one of the more ideal ones because
special microfinance laws or regulations allow MFIs to maintain their distinct characteristics
while providing a specified range of financial services without necessarily becoming banks.
Kirk and Maimbo (2002), argue that this approach may not be ideal because it has the potential
to create an imbalance in the treatment of other deposit-taking institutions in the financial system
because of the reduced capital requirements. However this approach allows specialised
institutions to enter into regulated status with lower entry requirements to provide much needed
financial services to clients safely and sustainably. This is in line with the objectives of financial
inclusion which are to have a variety of financial institutions serving as many people that need
financial services as possible. With this approach, supervision may be carried out by an existing
regulatory authority or by delegating the supervisory task to a competent independent institution
(Staschen 1999).
2.4.6 Prudential vs. Non-Prudential Regulation
In the literature of microfinance regulation and supervision, a distinction is also made between
prudential and non prudential regulation (Staschen 2003; Arun 2005; Christen et al. 2011). The
discussion below provides distinctions between the two.
a) Prudential regulation
28
Prudential regulation can be defined as public sector regulation to ensure the safety and
soundness of financial institutions in the interest of protecting depositors. It involves government
overseeing the financial soundness of deposit taking financial institutions (Staschen 2003;
Christen et al. 2011). The regulatory authority not only monitors performance, but also ensures
the safety and soundness of financial institutions, intervening in their management if the
financial health of the institution is compromised.
Prudential regulation establishes and enforces minimum standards for doing deposit taking
business in areas such as licensing, corporate governance, permissible activities, capital,
liquidity, financial reporting, internal controls, risk management and supervisory requirements,
among others (Arun 2005; Porteous, Collins & Abrams 2010). By setting these minimum
standards, regulatory authorities are able to establish standards for entry into deposit taking
business and enforce prudent management of existing institutions (Porteous, Collins & Abrams
2010).
b) Non prudential regulation
Non-prudential regulation, also referred to as “conduct of business” regulation, does not entail
the assessment and monitoring of the financial health of a regulated MFI by a regulatory
authority. Rather it establishes rules and guidelines about appropriate behaviour and business
practices and monitors the performance of financial institutions in relation to these rules
(Staschen 2003; Christen et al. 2011). Non prudential regulation focuses on three main types of
objectives: (i) protecting consumers of financial services, (ii) creating an enabling environment
to foster the participation of a diverse range of institutions that provide appropriate products and
services, and (iii) providing governments with information to carry out economic, financial, and
criminal enforcement policy (Christen et al. 2011). A non-prudential regulator can be a
government agency, or a private institution such as a federation, a network or an apex institution
that is essentially controlled by the regulated institutions themselves (Staschen, 2003).
It is important to note that the costs and benefits of different regulatory approaches are an
important criterion when deciding the most appropriate approach to regulate financial
institutions. For instance, because prudential regulation is usually more complex, difficult, and
expensive than nonprudential regulation, it should only be applied to deposit taking financial
institutions that fund their operations with deposits from the public (Wright 2002; Staschen
2003; Arun 2005; Christen et al. 2011).
29
2.5 CONCLUSION
Chapter Two provided highlights on the historical development of microfinance. It highlighted
the different phases and practices of microfinance in several countries across the globe, which
according to Leipold (2008) dated as far back as first millennium BC in India. Section 2.3 further
discussed the different practices in the provision of microfinance services over the years.
Regardless of the varied timelines proposed by different authors, it was clearly demonstrated that
over the years the nature and forms of ‘providing financial services to the poor’13 had changed
and evolved. Indeed, microfinance has evolved from being primary concerned with providing
only credit services to a full suite of appropriate financial services for the poor, with MFIs now
serving millions of clients worldwide.
Section 2.3 discussed the transformation of MFIs into regulated status. The section discussed the
definition of transformation, and discussed the four key transformation strategies that are said to
facilitate the delivery of microfinance services. The section then focused primarily on the
transformation of NGOs into regulated deposit taking MFIs. The paper went on to discuss the
motivations for transformation which ultimately are: reducing donor dependency, attaining self
sustainability, reaching significant scale and enhancing outreach. Besides this, the advantages
and disadvantages of transformation were discussed, highlighting that although the
transformation process is quite difficult and time-consuming, there are benefits to it. These
benefits are closely linked to the motivations for transformation. Further the section discussed
factors that needed to be considered to ease entry or transformation of unregulated entities into
regulated status. The specific factors discussed included: ownership requirements, capitalisation
requirements, board and management qualifications and cost of transformation. From the
discussions, it was clear that regulators have a key role in facilitating ease in entry and
transformation by ensuring microfinance laws and regulations, and particularly entry
requirements are appropriate for entities seeking to be licensed as deposit taking MFIs.
The final section, section 2.4 specifically discussed microfinance regulation and supervision
including the definitions, rationale, arguments and approaches of regulation and supervision. The
subject of whether or not to regulate and supervise MFIs was discussed and it was clear that
regulation and supervision was necessary for MFIs, however the approaches should be
13 Definition of microfinance by Helms (2006, p.1).
30
considered carefully to ensure that the microfinance sector is regulated appropriately. The
approaches of regulating MFIs were discussed as follows: no regulation, self-regulation, hybrid
regulation, regulation by existing banking laws and the regulation by special MFI laws. It was
apparent from literature that when considering the regulation and supervision of MFIs, regulators
ought to carefully consider the distinct features and characteristics of MFIs and their clients as
well as the various institutional types or forms of MFIs. This is key in determining how
regulatory standards must be customized to suit the unique nature of different MFIs.
31
CHAPTER THREE: RESEARCH DESIGN AND METHODOLOGY
3.1 INTRODUCTION
This chapter presents the research and methodology of study used in this research paper. The
choice of the research design and methodology was informed by the research objective and
questions that the study sought to answer as well as its hypothesis. As indicated in Chapter 1, the
key objective of the research study was to establish whether there were any regulatory barriers
that impeded the entry or transformation of new and unregulated microfinance entities into
regulated status under the various microfinance legislations in the EAC. In order to determine
this, it was also necessary to carry out a comparative assessment of the legal and regulatory
frameworks/regimes in the EAC. The chapter, therefore, provides an overview of the research
design and methodology used to collect and analyse data in order to meet the objectives of the
research. The subsequent sections of the chapter are as follows: Section 3.2 highlights the
research design used. Section 3.3 covers the research methodology employed including the data
collection and analysis tools and techniques.
3.2 RESEARCH DESIGN
The comparative design, which entailed a direct comparison between two or more cases (either
countries, communities or organisations) or situations in order to discover something about the
cases or situations being compared, was employed (Bryman 2001, p.52). In this regard, a
comparative assessment of the microfinance legal and regulatory regimes in the five EAC
member countries; Kenya, Uganda, Tanzania, Rwanda and Burundi was conducted. To this end,
the specific microfinance policies, laws and regulations in the five EAC member countries were
reviewed and comparatively assessed. Through the review, it was possible to identify, analyse
and document the broad similarities and differences in the regulatory regimes of the five
countries. Similarities and differences in the licensing requirements and processes for deposit
taking MFIs across the countries were thus highlighted. The aim of this was to provide a
background on the different microfinance regulatory regimes and particularly the licensing
requirements and processes in the EAC member countries as a precursor to addressing the
specific research questions. The study also sought to establish similar or dissimilar impediments
that inhibited the entry or transformation of new or unregulated microfinance entities into
regulated status under the microfinance legislations in the EAC member countries.
32
To conduct the necessary comparisons, a matrix was prepared with a column designated for each
of the five EAC countries. Key provisions of the microfinance policies, laws and regulations
were identified and the similarities or differences in the provisions for each of the countries
recorded. This analysis aided in providing a good understanding of the areas of convergence and
divergence in the microfinance legislations in the EAC. Some of the areas that were compared
included the definitions of microfinance, categorisation of microfinance business and
institutions, licensing, shareholding, capital and liquidity requirements, among others.
Questionnaires were used to gather additional information from MFAs and MFIs from the five
EAC countries. In addition, electronic and face-to-face interviews were conducted with
regulators and senior officers from licensed entities as well as entities seeking to transform or
enter into regulated deposit taking MFIs to gather additional information. The purpose of
interviewing regulators was to gather information on the microfinance landscape in the EAC
member countries as well as to seek clarification on various aspects of the microfinance
legislation and regulations that needed expounding. Senior officers from licensed institutions, on
the other hand, provided additional information on their experiences with entry or transformation
into regulated status.
The comparative assessments of the microfinance regulatory regimes in the EAC member
countries served to provide a better understanding of the microfinance landscapes and the
different policy, legal and regulatory frameworks in the countries under study. The assessments
also helped identify common problems and make recommendations, particularly on how to
reduce the regulatory barriers that impede entry or transformation of MFIs to regulated status in
the EAC. The study also provided deeper insights into other broader issues, for instance the
broader challenges of regulating and supervising microfinance in the EAC.
3.3 RESEARCH METHODOLOGY
3.3.1 Literature Review and Expert Discussions on Microfinance within the EAC
The study methodology involved the review of literature and discussions on microfinance within
the EAC. This review and discussions are provided in chapter four. The review entailed the
analysis of the various approaches adopted in the regulation and supervision of microfinance in
the EAC, including the creation of microfinance windows within existing banking laws and the
development of specialised microfinance laws and regulations. The review provided an overview
of the microfinance landscape and microfinance legal and regulatory frameworks in the five
33
EAC member countries. Particular focus was placed on the licensing requirements for setting up
deposit taking MFIs in the region. This was achieved by drawing insights from literature
reviewed as well as discussions with selected interviewees.
3.3.2 Data collection
Two data collection approaches were employed to collect both primary and secondary data to
meet the objectives of the study, as follows:
a) Secondary Data
Secondary data was collected through a desktop study and review of literature covering the
microfinance landscapes and legislations in the five EAC members. This involved the review and
analysis of documents to acquire information on the status of microfinance as well as provisions
of the microfinance policies, laws and regulations in the five EAC member countries. Documents
reviewed were sourced directly from the five Central Banks, internet and various publications.
The selection of documents to be reviewed was done with careful consideration to ensure that
they were legitimate, reliable, easy to understand and interpret and credible. They included:
i) Microfinance policy documents including the relevant Banking, Non Bank
Financial Institutions and Microfinance Acts and Regulations.
ii) Other relevant official documentation from the EAC central banks.
iii) Quantitative data from the EAC central banks on the status or performance of the
microfinance industries in the EAC member countries.
iv) Printed publications and materials including books, journal articles, and reports
relating to the subject under study.
v) Virtual reports and articles downloaded from websites of CGAP and World Bank,
Accion, among others.
The information gathered was collated in the matrix and documented for ease of reference.
b) Primary Data
To address the objective of the study, primary data was collected using self administered
questionnaires. These were complemented by semi structured and unstructured face to face
interviews, telephone calls and email. The purpose of this was to gather views of various key
34
respondents on the experience of licensing, if any, and particularly on the enablers and barriers
of transformation or entry of entities into regulated status.
i). Self Administered Questionnaires
Primary data was collected using a standardised questionnaire incorporating both close-ended
and open ended questions. In line with the research questions tied to objective one, the purpose
of using the questionnaire was to gain information from respondents on their thoughts on:
1. Whether the microfinance legal and regulatory frameworks in the respective EAC
member countries enabled or barred entities from entering into regulated status.
2. If (i) above was the case, what specific clauses or provisions in the legal frameworks
enabled or barred new or transforming entities from entering or transforming into
regulated status.
3. Which specific clauses or provisions regarding licensing requirements were easiest or
most difficult to comply with
The questionnaire was administered to two groups of respondents:
a. A senior officer from the MFAs in each of the respective EAC member countries. This
was based on the assumption that responses received from the Associations would be
representative of responses from the microfinance industry. This is due to their
interactions with the different classes and types of regulated and unregulated
microfinance entities that are members in the Associations. In this regard, the responses
from the Association were presumed to provide an industry perspective on the key issues.
In this regard, five respondents representing the Microfinance Associations were
identified and questionnaires sent to them. The respondents included Chief Executive
Officers (CEOs) of the regional Associations including Réseau des Institutions de
Microfinance au Burundi (RIM Burundi), Association of Microfinance Institutions-
Kenya (AMFI), Association of Microfinance Institutions of Rwanda (AMIR), Tanzania
Association of Microfinance Institutions and Association of Microfinance Institutions of
Uganda (AMFIU).
b. To complement the responses received from the Associations, the questionnaire was also
administered to at least two unregulated MFIs and one regulated MFI in each respective
EAC member country. The purpose of selecting a small number of MFIs was not to
provide a representative sample of the microfinance industries in the EAC, but to
35
complement the responses from the Associations. The purpose of administering the
questionnaire to unregulated entities was to establish if they had any interest in
transforming or entering into regulated status as deposit taking institutions. It was also
aimed at establishing the greatest challenges they would face in the transformation
process from an individual institution’s perspective. Within this group of respondents,
there were possible applicants who had considered, or were considering becoming
regulated deposit taking MFIs. The purpose of administering the questionnaire to selected
regulated entities, on the other hand, was to gather their views on the greatest challenges
they faced in the licensing process and what they felt were the greatest impediments to
institutions seeking to be licensed and regulated as deposit taking MFIs. The respondents
from various MFIs in the EAC included: Twitezimbere Microfinance in Burundi;
KADET Ltd, World Vision, AAR Credit Services Ltd Adok Timo Ltd. and Century
DTM Ltd from Kenya; Reseau InterDiocesain de Microfinance (RIM), Asezerano
Community Banking and Rwanda Microfinance Limited (RML) in Rwanda; PRIDE
Tanzania Limited and M/s EFC Tanzania M.F.C. Limited in Tanzania; and MEDNET
World Vision, BRAC Uganda and Price Microfinance MDI in Uganda.
The convenience sampling technique was used, where respondents were selected because of the
convenience in accessing them (Bryman, 2001). They were identified with the assistance of
peers in the other central banks in the EAC member countries. The choice of this sampling
technique was primarily due to time and budgetary constraints.
Close ended questions provided a list of pre-set responses, e.g. yes/no, while the few open ended
questions allowed the respondent(s) discretion in answering the questions in their own words.
The questionnaires were sent to the two groups of respondents and follow up was conducted by
telephone calls and emails. The follow-up allowed the researcher to conduct semi - structured
and unstructured interviews to clarify any issues that were not clearly documented in the
questionnaires and ask additional questions to acquire further information, as need arose.
ii). Semi structured Interviews
As indicated in the section above, semi structured interviews were used in addition to the self-
administered questionnaires to interview senior officers of MFIs already operating as licensed
and regulated deposit taking institutions. The purpose of this was to collect information on their
experiences in meeting the licensing requirements. The specific focus of this exercise was to
36
establish what hurdles or challenges they faced during the licensing process. Their responses
provided insights into the possible impediments of entry or transformation into regulated status
by new or unregulated entities.
Senior officers working in microfinance policy and surveillance sections of the EAC central
banks were interviewed as well. The interviews with the officers were conducted using phone
calls and emails as well as face to face meetings during workshop meetings. The purpose of
these interviews was to get additional information on the microfinance legal and regulatory
processes and particularly the licensing process. The responses helped determine what challenges
MFIs, in the regulators perspective, faced in meeting licensing requirements and broadly when
operating as regulated deposit taking entities.
3.3.3 The Sample
The study targeted to sample two key data sources in microfinance. These are the MFAs in the
five East African countries and at least three MFIs in each country; two unregulated and one
regulated MFI. The MFIs were identified and selected with the assistance of key microfinance
staff in the various Central Banks in the EAC. This was necessitated by the need to capture as
much information as possible. The sample chosen was also informed by the fact that MFAs were
assumed to have very well documented information of the member MFIs in the respective EAC
countries. Therefore the information from the MFAs was key in determining the barriers that
impeded the transformation of MFIs. The sampling process involved identification of candidate
MFIs through the respective central banks and MFAs. Respective questionnaires were then
administered to the selected institutions.
3.3.4 Data analysis
After data collection was completed and all administered questionnaire received, data coding and
cleaning were done to minimize errors and ensure data credibility. Out of 16 questionnaires
administered to the MFI interviewees, 15 of them, with the exception of Finca Tanzania, were
returned for data analysis translating to 93.75 percent response rate. At the same time out of 5
questionnaires which had been administered to the MFAs, 5 of them were returned for data
analysis realizing 100 percent response rate. Overall, the response rate was very high.
37
Data analysis was conducted using the MS Excel spread sheet and SPSS software. Both were
used to analyse quantitative and the qualitative data. These software packages both have the
capability of using various mathematical functions to perform data analysis for given sets of
data. The results of the analysis were presented in frequency tables, graphs and charts. In
conducting the analysis, the questions provided guidance on specific concerns to be addressed by
the respondents. They were classified into three as follows: Part A provided the general
demographic information of the respondents. Part B, looked at the decisions on entry or
transformation into regulated deposit taking MFIs while part C looks at the specific licensing
requirements for regulated deposit taking MFIs. The specific benefits or motivations of entry or
transformation as well as the challenges of entry or transformation into regulated status were
investigated. Specific focus was placed on the licensing requirements that may impede entry or
transformation including cost of transformation, ownership and capital requirements; however
non-licensing and non-regulatory requirements and considerations were also assessed.
3.2 CONCLUSION
The chapter on the research design and methodologies provided the basis of the choices of using
the comparative research design and the methods of collecting data, using desktop studies,
literature review, self administered questions and semi structured and unstructured interviews. It
also highlighted the data analysis tools employed. Chapter Five that follows discusses the
findings and provides emerging insights from the study.
38
CHAPTER FOUR: MICROFINANCE IN THE EAST AFRICAN COMMUNITY
4.1 INTRODUCTION
The EAC member countries have adopted diverse approaches in the regulation and supervision
of microfinance ranging from windows being created within existing banking laws to the
development of specialised microfinance laws and regulations. While in Tanzania, MFIs fall
under the broader banking legislation; Burundi, Kenya, Rwanda and Uganda have specialised
laws for microfinance (CGAP 2010). In order to meet the objective of this study, it was
necessary to conduct a comprehensive assessment of the microfinance legal and regulatory
frameworks in the EAC region. The assessment entailed a comparative review of the
microfinance regulatory regimes in the five EAC member countries, particularly focusing on key
licensing requirements and processes. One of the main aims of this assessment was to identify
key similarities and differences in the legal and regulatory frameworks in the region. This
chapter, therefore, provides a brief overview of the microfinance landscape and microfinance
legal and regulatory frameworks in the five EAC member countries. Particular focus is placed on
the licensing requirements for setting up deposit taking MFIs in the region. The chapter draws
insights from literature reviewed as well as from discussions with interviewees. The chapter
begins with the short overview of the microfinance laws and regulations in the EAC in Section
4.2. Section 4.3 provides a summary of a comparative assessment of key indicators observed
from the legislative and regulatory frameworks in the EAC countries. Finally, section 4.4
provides highlights of the specific licensing requirements in the five EAC countries.
4.2 HIGHLIGHTS ON MICROFINANCE LAWS IN THE EAC
4.2.1 Burundi
Burundi is situated at the heart of the African Great Lakes region on an area of 27,834 sq km.
The General Population and Housing Census established that the country’s population totaled
8.05 million inhabitants in 2008 (IMF 2011). Currently the country has a population of 8.6
million people of which 80% are based in rural areas and 4 million people are estimated to be
over 18 years (Bank of the Republic of Burundi (BRB) 2011).14It is also estimated that 90% of
14 Presentation made by BRB at the ‘Workshop on Harmonisation of Microfinance and SACCOS Laws in the EAC’, September 8-10, 2010 in Kigali, Rwanda.
39
the country’s population is financially excluded15.The country’s banking sector is relatively
small, comprising eight commercial banks, 40 forex bureaux, one mortgage finance company
and 24 MFIs (of which two were approved in 2012).These are all regulated by the BRB (BRB
2011).16A Financial Sector Assessment Program (FSAP) study of 2009 indicated that only about
1.9 percent of the total adult population held bank accounts, 0.42 percent used bank lending
services, while 4 percent were served by MFIs (IMF 2009).
Microfinance Legal, Regulatory and Supervisory Framework
To regulate and supervise the microfinance industry, Burundi has in place a comprehensive
microfinance legal and regulatory framework (Decree Nr.100/203 of July 22, 2006). Article 2 of
the Decree defines microfinance as ‘an activity carried out by legal entities engaged in credit
operations and/or savings collection and offer specific financial services to benefit populations
largely outside the traditional banking system." It also defines a MFI as a ‘company with limited
corporation status providing financial services to the general public but without the status of
bank as defined by the Banking Act.’ The framework covers all institutions involved in
microfinance activity in Burundi including both deposit and non- deposit taking MFIs. These
institutions are grouped into three categories as highlighted here-below.
Category One: SACCOs
This category of institutions comprises SACCOs. The BRB regulates one SACCO network with
116 SACCOs spread throughout the country and ten (10) individual SACCOs with a total of
fifteen (15) branches and agencies17.
Category Two: Deposit Taking MFIs
Category two comprises deposit taking MFIs registered as limited liability companies that
provide financial services to the general public. These MFIs are allowed by law to receive
voluntary deposits from, and grant loans to, their clients or members as well as general public.
15 Presentation made by BRB at the ‘2011 Regional Microfinance Supervisor Training Program for the EAC’, November 7-10, 2011, Nairobi, Kenya. Burundi is yet to conduct its first national financial access/FinScope survey.
16 Presentation made by BRB at the ‘2011 Regional Microfinance Supervisor Training Program for the EAC’, November 7-10, 2011, Nairobi, Kenya.
17 Presentation made by BRB at the ‘2011 Regional Microfinance Supervisor Training Program for the EAC’, November 7-10, 2011, Nairobi, Kenya.
40
This category, however, does not include banks or financial institutions as defined under the
Banking Act. There are currently nine (9) deposit taking MFIs, majority located in Bujumbura
and one in Rumonge, with a total of fourteen (14) branches and agencies18.
Category 3: Non Deposit Taking MFIs
Category three institutions are comprised of microcredit programs of NGOs, nonprofit
organizations, projects and other programs granting only credit to their clients. There are four (4)
non-deposit taking MFIs or NGO microcredit programs in Burundi whose financial activities are
limited to granting credit to their clients or members as well as the general public19.
Besides these three categories, there is also one Development Bank offering microfinance
services. According to BRB20, these MFIs (excluding the development bank) had 129,021
borrowers with total outstanding loan balances of USD 44.4 million and 463,527 depositors with
deposit accounts valued at USD 49.5 million by December 31, 2011. Table 4.1 below provides a
summary of the status and performance of the different categories of institutions in terms of
deposits and loans by December 31, 2011.
Table 4.1: Microfinance in Burundi
Category Category 1 Category 2 Category 3
Institutional
type/form
SACCOs Deposit Taking
MFIs
Non deposit taking
MFIs
Capital Required None prescribed (but
must have a minimum
number of 300
members at least one
share each)
BIF 200 mn
(USD 152,086)
None prescribed (but
must have a credit
fund)
Regulator BRB BRB BRB
Number of
institutions I SACCO network of
116 SACCOs
9 deposit taking
MFIs with 14
4 non-deposit taking
MFIs
18 Presentation made by BRB at the ‘2011 Regional Microfinance Supervisor Training Program for the EAC’, November 7-10, 2011, Nairobi, Kenya.
19 Presentation made by BRB at the ‘2011 Regional Microfinance Supervisor Training Program for the EAC’, November 7-10, 2011, Nairobi, Kenya.
20 Information received from BRB on February 16, 2012.
41
10 individual
SACCOs with 15
branches
branches
Number of
Borrowers
79,050 36,466 13,505
Value of outstanding
loans
BIF 46,552,674,420
(USD 35.4 million)
BIF 10,520,378,400
(USD 8.0 million)
BIF 1,315,047,300
(USD 1.0 million)
Number of
depositors
397,525 66,002 N/A
Value of deposits BIF 55,626,500,790
(USD 42.3 million)
BIF 9,468,340,560
(USD 7.2 million)
N/A
Note: The exchange rate as at 30th December 2011 was $1 = BIF 1315.05. Information on the single development
bank in Burundi that offers MFI is not available (BRB 2012)
4.2.2 Kenya
The CIA Factbook indicates that Kenya sits on an area of 580, 367 sq km21. According to the
Kenya National Bureau of Statistics (2011), Kenya’s population is 38.6 million with a population
growth rate of 2.4%. A national survey on financial access conducted in 2009 established that
22.6% of the adult population was formally banked22; 17.9% used semi-formal financial services,
including MFIs and SACCOs; and 26.8% used informal services. However, 32.7% of the
Kenyan adult population was financially excluded and did not use any financial services and
products (FinAccess 2009).
By 31st December 2011, the banking sector comprised 43 commercial banks, 1 mortgage finance
company, 112 licensed forex bureaus, 6 Deposit Taking Microfinance Institutions (DTMs) and 2
Credit Reference Bureaus (CRBs), all supervised by the Central Bank of Kenya (CBK). The
CBK also regulates and supervises building societies but none was licensed by the end of
2011.There are over 5,000 SACCOs in Kenya. According to the Sacco Societies Regulatory
Authority (SASRA) there were 96 SACCOs that were licensed and regulated by the independent
government regulatory authority23, by the end of January 2012. These SACCOs are licensed to 21 https://www.cia.gov/library/publications/the-world-factbook/geos/ke.html
22 Where formally banked according to the survey refers to use of formal financial services, including banks, the postal savings bank and insurance companies (FinAccess 2009).
23 http://www.sasra.go.ke
42
operate Front Office Service Activity (FOSA) offering financial services to their members as
well as non members.
Microfinance Legal, Regulatory and Supervisory Framework
Microfinance in Kenya is provided by a variety of institutions with different institutional forms,
registered and regulated and/or supervised under various legislations. These include commercial
banks; the Kenya Post Office Savings Bank (KPOSB); MFIs of different institutional forms such
as Companies, Trusts and NGOs; SACCOs; and informal MFIs such as ASCAs and ROSCAs
(CBK 2008). Given this diversity, a three-tiered approach was adopted for categorising,
regulating and supervising the microfinance industry (Omino 2005). The tiers are as follows:
Tier I: Deposit Taking MFIs
Tier 1 MFIs comprise of formally constituted deposit taking microfinance institutions (DTMs)
which are licensed, regulated and supervised by the Central Bank of Kenya under the
Microfinance Act, 2006 and Regulations which came into effect from 2nd May 2008 (CBK
2009). These DTMs are further categorized as either: nationwide DTMs (operating nationwide)
whose minimum capital is set at KSh. 60 million (USD 705,317) and Community DTMs
(operating within a specific geographical region)24, whose minimum capital is set at KSh. 20
million (USD 235,106) (Omino 2005; CBK 201125).
Tier II: Credit only or non deposit taking MFIs
Tier II MFIs are formally constituted credit-only or non-deposit taking MFIs that do not take
deposits from the public but accept cash collateral tied to loan contracts (Omino 2005). These
institutions fall under the purview of the Ministry of Finance (MoF) as prescribed under the
Microfinance Act, 2006. The MoF is in the process of discussing the best way forward for
licensing, regulating and supervising the non-deposit taking microfinance business (CBK 2008).
Tier III: Informal MFIs
Tier III MFIs comprise of informally constituted MFIs including ROSCAs, ASCAs, Financial
Services Associations (FSAs) and money lenders, amongst others. These are member based or
donor funded entities and they are unregulated.
24 Community DTMs operate within specified districts; however in a city, they can only operate within specified
divisions.
25 http://www.centralbank.go.ke accessed on 14 March 2011.
43
Commercial Banks that offer microfinance services are regulated under the Banking Act by
CBK; while the KPOSB, which offers microsavings products, operates under the KPOSB Act
and the State Corporations Act under the oversight of the MoF (Omino 2005; CBK 2008). Table
4.2 below provides a summary of the status and performance of institutions in the three tiers at
the end of December 2011.
Table 4.2: Microfinance in Kenya
Category Tier 1: Tier 2: Tier 3:
Institutional Type/Form Deposit taking MFIs Credit Only FIs Informal MFIs
Regulator CBK Self regulated26 Unregulated
Capital Required Community – KSh.20
mn. (USD 235,106)
Nationwide – KSh.60
mn. (USD 705,317)
N/A Not available
Number of institutions 6 licensed deposit
taking MFIs with 60
branches
Numerous Not available
Number of Borrowers 0.5 million Not available Not available
Total Value of loans KSh. 16.5 bn
(USD 194 million)
Not available Not available
Number of depositors 1.4 million N/A N/A
Value of deposits KSh. 10.2 bn
(USD 120 million)
N/A N/A
Note: The exchange rate on December 31, 2011 was approximately $ 1 = KSh. 85 (CBK 2012)
4.2.3 Rwanda
Rwanda, which sits on an area of 26,338 sq km27, was estimated to have a population of 10.72
million in 2011 according to the National Institution of Statistics of Rwanda (NISR)28. 80% of
26 Credit-only MFIs in Kenya fall under diverse legal frameworks, for example, NGOs, Societies, Trusts, Companies, among others. The MoF is looking into the best way forward for licensing, regulating and supervising the non-deposit taking (credit only) microfinance business (CBK, 2008), however the Association of Microfinance Institutions (AMFI) in Kenya provides a self regulatory framework for its members of 51 diverse institutions.
44
the population is based in rural and remote areas. Of the total population, those over 18 years are
estimated at 3.69 million. According to the Rwanda FinScope (2008) study, it was established
that 21% adult Rwandans were formally banked (14% in formal banks and 7% served by other
formal financial institutions like MFIs); 26% was informally banked whilst 52% was unbanked.
Out of these approximately 88% were in rural areas.
The banking sector in Rwanda is relatively diverse comprising 14 commercial banks; 157
Foreign Exchange Bureaus and 490 MFIs, including 11 licensed MFI limited liability companies,
63 ‘MFI SACCOs’, of which 53 are licensed and 10 are unlicensed, and 416 Umurenge
SACCOs, of which 139 are licensed while 277 are not licensed (National Bank of Rwanda
(BNR) 2012)29.
Microfinance Legal, Regulatory and Supervisory Framework
The financial sector’s overall legal and regulatory framework was initiated in July of 1997, when
the Rwandan government passed instruction No.11/1997 to establish the statutes for the BNR. In
1999, the Banking Law No.08/99 was promulgated assigning the responsibility for regulation
and supervision of MFIs to BNR (Enterprising Solutions Global Consulting 2005; UNCDF
2009). In 2002/2003, two specific instructions30 were adopted to regulate the activities of MFIs
(Instruction No.06/2002) and financial cooperatives (Instruction No.05/2003) (Enterprising
Solutions Global Consulting 2005; Kantengwa 2005, 2008). In 2008, the laws were amended and
Law No 40/2008 of 26/08/2008 was gazetted in March 2009 to establish the organisation of
microfinance activities in Rwanda. Further to this, BNR enacted Regulation No.02/2009 in May
2009 on the organisation of microfinance activities. This regulation brings the responsibility for
all microfinance activities, regardless of institutional type, under the BNR (CGAP & MIX
2011).The Rwandan microfinance laws categorize MFIs into four categories as highlighted here
below.
Category 1: Informal MFIs.
27 http://www.state.gov/r/pa/ei/bgn/2861.htm and https://www.cia.gov/library/publications/the-world-factbook/geos/rw.html
28 http://statistics.gov.rw/index.php?option=com_content&task=view&id=201&Itemid=203
29 http://www.bnr.rw/supervision accessed on February 19, 2012
30 This is the terminology used in Rwanda to mean Regulations or Guidelines
45
This category comprises of informal MFIs constituted as tontines31 and member based entities
that provide financial services using member contributions. They require no legal status or
licence from BNR and are not subject to regulation and supervision by BNR. However, these
MFIs are expected by law to register with the local authorities and their members are expected to
develop and adopt internal by-laws. This category of institutions has no capital requirements
(Kantengwa 2005, 2008; Republic of Rwanda 2009, s.1, Art.4).
Category 2: ‘Small’ SACCOs/MFI SACCOs
The second category comprises MFIs that are registered as SACCOs with the Rwanda
Cooperative Agency (RCA) and whose deposits are less than the threshold set by BNR of RwF
20 million (USD 33,105). Where deposits of these ‘small’ SACCOs equal or exceed the
thresholds set by the Central Bank, they are automatically required to be licensed and regulated
as category three institutions. Although these institutions have no minimum capital requirements,
they are not allowed by law to have more than one point of operation or service outlet. They are
also licensed by BNR, which has specific regulations that provide oversight for this category of
MFIs (Kantengwa 2005, 2008; Republic of Rwanda 2009, s.1, Art.5).
Category 3: Deposit Taking MFIs and ‘large’ SACCOs
The third category consists of deposit taking MFIs that are registered as limited corporations and
are allowed to mobilise and on-lend public deposits. This category also constitutes large
SACCOs whose deposits are equal to or above the thresholds set by BNR of RwF 20 million
(USD 33,105). This category of MFIs is subject to licensing, regulation and supervision by BNR
and they are also registered with the RCA. The minimum capital for deposit taking MFIs is RwF
300 million (USD 496,573) whilst for SACCOs is RwF 5 million (USD 8,276) (Kantengwa
2005, 2008; Republic of Rwanda 2009, s.1, Art.6).
Category 4: Credit Only MFIs
The fourth category constitutes of MFIs that are not allowed by law to mobilise public deposits.
MFIs in this category may operate as limited companies or as limited liability companies. BNR
licenses these credit-only MFIs and has developed specific regulations for this category of MFIs.
31 BNR defines “Tontine” as the ‘principle by which a group of people whose members are committed to pay a
predetermined sum at a given frequency to a common fund in order for one of them to take it. The arrangement determines how each member pays, the period to pay and how each member receives the funds in the right time’.
46
Their minimum capital requirement, like deposit taking MFIs is RwF 300 million (USD
496,573) (Kantengwa 2005, 2008; Republic of Rwanda 2009, s.1, Art.7).
In addition to the above four categories, there are some commercial banks that offer
microfinance services including Zigama Credit and Savings Bank, a Cooperative Bank, Urwego
Opportunity Bank (UOB), Agaseke Bank Limited (ABL) and Unguka Bank limited (UBL), all
microfinance banks. With minimum capital requirements of 1.5 billion RwF (USD 2.5 million),
they are authorized to provide a range of financial services, including microfinance. Regulation
and supervision of microfinance banks is conducted by BNR as per the banking laws
(Kantengwa 2005, 2008; BNR 2012).
Table 4.3 below provides a summary of the status and performance of institutions in the four
categories of MFIs at the end of December 2011.
Table 4.3: Microfinance in Rwanda (excluding informal MFIs)
Category MFIs - Limited
Co's
Small SACCOs /
MFI SACCOs Large SACCOs
Credit
Only
MFIs
Regulator BNR
Regulated by BNR
but also registered
with RCA
Regulated by BNR but
also registered with
RCA
BNR
Capital
Required
Deposit taking
MFIs is RwF 300
million (USD
498,720)
None prescribed SACCOs is RwF 5
million (USD 8,300)
RwF 300
million.
(USD
498,720)
Number of
institutions 11 (all licensed)
63 (53 are licensed
and 10 are
unlicensed)
416 (139 are licensed
and 277 are
unlicensed)
1
Number of
Borrowers 80,186 57,159 26,698 4,449
Total Value of
loans
RwF.16,134,432,94
9 (USD 26.7mn)
RwF.19,840,590,73
3 (USD 32.8mn)
RwF.4,748,884,490
(USD 7.9mn)
USD
3.2Million
Number of
depositors 297,581 265,295 955,065 None
Total Value of RwF.9,856,912,462 RwF.13,572,061,76 RwF.22,423,448,322 None
47
deposits (USD 16.3mn) 1 (USD 22.5mn) (USD 37.1mn) Note: The exchange rate on December 31, 2011 was approximately $ 1 = RwF. 604 (BNR 2012)
In an email from P. Nsenga, BNR, on 28th December 2011, it was clarified that under the current
microfinance law, no one is allowed to undertake microfinance business or activity in Rwanda
prior to receiving a BNR licence, apart from small ROSCAs and Village Savings and Loan
Associations (VSLAs). The mandate given to BNR to regulate all microfinance providers was
followed in 2007 by a strong country wide campaign (mainly by the Finance Minister and the
Governor) which caused all existing providers to seek for licences from BNR. Consequently, all
microfinance providers in Rwanda are licensed and regulated.
4.2.4 Tanzania
Tanzania is situated between Kenya and Mozambique on area of 947,300 sq km32 . The country
has a population of 43 million, of which over 80% of the population is based in rural areas. A
FinScope (2009) study of Tanzania established that 12.4% of the country’s adult population was
formally banked; 4.3% served by semi-formal entities; 27.3% was informally banked whilst 56%
was unbanked.
Tanzania’s financial services landscape constitutes: 46 commercial banks (of which 17 provide
microfinance services. Among the 17 banks, 6 are commercial banks with microfinance
windows, 9 are regional banks and 2 are non bank financial institutions. In addition, there is one
mortgage finance institution, 8 regional banks and 5 financial institutions regulated by the Bank
of Tanzania (BOT); 5,314 SACCOS under the Cooperative department of the Ministry of
Agriculture, Food and Cooperatives; 71 financial NGOs and companies, and 166 government
programs offering microfinance. Informal financial institutions are numerous and their actual
numbers are not known (BoT 2012).
Microfinance Legal, Regulatory and Supervisory Framework
Microfinance operations in Tanzania are guided by the National Microfinance Policy (NMP) of
2000; Banking and Financial Institutions Act (BAFIA), 2006 and Microfinance Regulations,
32 https://www.cia.gov/library/publications/the‐world‐factbook/geos/tz.html
48
2005. The NMP was approved by Cabinet in May 2000 to provide a framework for governing
the microfinance industry in Tanzania. The policy recognises microfinance as a line of business
that can be undertaken by diverse institutions applying a variety of service delivery
methodologies. The NMP therefore provides an appropriate framework for all microfinance
service providers to extend their services to their clients (Rubambey 2005). In addition to the
NMP, microfinance operations are legislated through the existing banking legal framework
which facilitates the creation of specialised institutions to carry out microfinance and SACCO
business (Rubambey 2005).Specific regulations that focus on microfinance business activities in
Tanzania were developed as highlighted here-below.
Banking and Financial Institutions (Microfinance Companies and Microcredit Activities)
Regulations, 2005
These are prudential regulations provided under the BAFIA that are applicable to all banks and
non bank financial institutions engaged in microfinance business activities, including
Microfinance Companies (MFCs). The minimum core capital is TZS 200 million
(US$129,032.26) for MFCs with a single branch and TZS 800 million (US $516,129) for MFCs
with a national branch network. Although the microfinance regulations were gazetted in March
2005, there is only one licensed deposit taking MFI which was licensed in October 2011. The
reason for the slow uptake is due to challenges relating to ownership structure and governance
requirements and transformation costs. These reasons make it easier to operate credit only
institutions (NGO&MCC) outside BOT regulations. However, initiatives are underway to review
the regulations to smoothen the licensing process, and particularly with regard to
transformation33
Banking and Financial Institutions (Financial Cooperatives Societies) Regulations, 2005
Financial Cooperatives Societies (FICOS) regulations are also provided under the BAFIA. The
minimum capital requirements for FICOS are similar to MFCs with a national branch network,
TZS.800 million (US $516,129), and they are required to comply with similar adequacy ratios.
According to Rubambey (2005), the justification of placing FICOS under BOTs supervision is to
ensure consistent accountability and transparency as member-based organizations grow. An
email from H. Dimoso on 21st February 2012 confirmed that there are no licensed FICOs.
33 Presentation made by BoT at the ‘Workshop on Harmonisation of Microfinance and SACCOS Laws in the EAC’, September 8-10, 2010 in Kigali, Rwanda; and Presentation made by BoT at the ‘2011 Regional Microfinance Supervisor Training Program for the EAC’, November 7-10, 2011, Nairobi, Kenya.
49
Savings and Credit Cooperative Societies (SACCOS) Regulations, 2005
SACCOS are registered by the Registrar of Cooperatives under the Cooperative Societies Act
2003 and subjected to the Cooperative Rules issued by the Ministry of Cooperatives and
Marketing. However, in accordance with the legal framework, the Registrar of Cooperatives
applies similar prudential regulations on SACCOS as those applied on MFCs. However, they
also take into account the fact that SACCOS are cooperatives and need to conform to
Cooperative principles.
Table 4.4 below provides a summary of the status and performance of the various types of MFIs
in Tanzania at the end of December 2011.
Table 4.4: Microfinance in Tanzania
Category Banks Deposit
Taking MFC
SACCOs Financial
NGOs &
Microcredit
Companies
Informal
providers
Regulator BoT BoT
Ministry of
Agriculture,
Food and
Cooperatives
Not availed Not availed
Capital Required TZS 5bn for
commercial
banks (USD
3.2mn)
TZS 800mn
for country-
wide MFCs
(USD
516,129)
Not availed Not availed Not availed
TZS 250mn
for community
banks (USD
161,290)
TZS 200mn
for unit MFCs
(USD
129,032) TZS 2.5bn for
financial
institutions
(USD 1.6mn)
Number of
institutions
17 of 48 total
banks provide
microfinance
1 5,314 (of
which 3,413
are verified to
71 Numerous
50
services exist by BoT)
Number of
Borrowers
811,580 491 1,521,693 688,701 Not availed
Total Value of
loans
TZS 7 trillion.
(USD 4.5bn)
TZS 549
million (USD
354,194)
741 billion
(USD
478mn)
119 billion
(USD
76.8mn)
Number of
depositors
5,441,829
48 Not availed Not applicable Not applicable
Total Value of
deposits
TZS 11 trillion
(USD 7.1bn)
TZS 125
million (USD
80,645)
TZS60 billion
(USD
38.7mn)
Not applicable Not applicable
Note: The average exchange rate in December 2011 was $ 1 = TZS1550 (BOT 2012)
4.2.5 Uganda
Uganda, which spans an area of approximately 241,038 sq km, has a population of 34.6
million34. Its financial sector comprises of a diverse array of financial entities including: 23
commercial banks with over 455 outlets (of which 2 banks provide microfinance services); 184
forex bureaus; 3 credit institutions with 45 outlets; 4 Microfinance Deposit Taking Institutions
(MDIs) with over 95 outlets; 2 Development Banks; over 300 private moneylenders; NGO-
Credit only MFIs, whose number is not known; and over 3000 Savings and Credit Coops
(SACCOs). Although there are diverse types of financial institutions, a national survey on access
to financial services carried out in 2009 established that only 27% of the Ugandan adult
population uses formal institutions, 34% use informal institutions, whilst 61% percent of
Ugandans are financially excluded (FinScope, 2009)
Microfinance Legal, Regulatory and Supervisory Framework
The Bank of Uganda’s (BOU) “Policy Statement on Microfinance Regulation in Uganda” was
approved in July 1999. Its main objective is to improve access of the poor to financial services
by facilitating the growth of safe and sound microfinance deposit taking institutions. It therefore,
34 https://www.cia.gov/library/publications/the‐world‐factbook/geos/ug.html
51
maps out the strategy in the regulation and supervision of all microfinance deposit taking
institutions in Uganda (Kalyango, 2005).
The microfinance policy defines a tiered approach to regulating and supervising microfinance in
Uganda. This approach recognises microfinance as a line of business rather than an institutional
type. It also recognises that microfinance can be carried out by a varied number of institutional
types across four categories. Thus it is necessary to regulate different intermediaries in a
different manner. (Kalyango, 2005)
Category or Tier 1: Commercial Banks
The 1st Category of institutions (Tier I) comprises of commercial banks, which are licensed,
regulated and supervised under the Financial Institutions Act, 2004 (FIA, 2004). According to an
email from H. Wasswa received on February 16, 2012, the minimum paid-up capital is Ush. 10
billion effective from March 1, 2011 and will be increased further to Ush.25 billion on March 1,
2013). Within this category, microfinance is treated as a financial product in the Banks’ lending
portfolio. Currently, two banks are engaged in microfinance business35. Banks are required to
segregate the microfinance loan portfolio and also subject it to the regulation of asset quality
issued under the MDI Act, 2003.
Category or Tier II: Credit Institutions
The 2nd category (Tier II) comprises of credit institutions, which are not allowed to take demand
deposits. These institutions are also licensed, regulated and supervised under the FIA, 2004.
Within this category, microfinance is also recognised as a product line within the lending
portfolio. The minimum paid-up capital for a credit institution is Ush.1 billion (approximately
US$386,000). Currently, there is only one licensed credit institution engaged in microfinance
business, Opportunity Bank Uganda Limited36.
Category or Tier III: Microfinance Deposit Taking Institutions
The 3rd category of institutions (Tier III) comprises of MDIs which are licensed under the MDI
Act, 2003. The MDI Act was passed by Parliament in November 2002 and promulgated into law
in May 2003. The law clearly provides conditions on entry, operations and exit of licensed
35 Presentation made by BRB at the ‘2011 Regional Microfinance Supervisor Training Program for the EAC’, November 7-10, 2011, Nairobi, Kenya.
36 BOU Website http://www.bou.or.ug/export/sites/default/bou/bou-downloads/financial_institutions/2011/Credit_Institutions_in_Uganda_as_at_31_Dec_2011.pdf access on 10/10/11
52
MDIs. They are licensed, regulated and supervised by BOU to mobilize public deposits.
Minimum paid up capital required is Ush.500 million (equivalent to about US$193,000).
Currently, there are 4 licensed MDIs: FINCA Uganda Ltd., PRIDE Microfinance Ltd., Uganda
Finance Trust Ltd37 and UGAFODE Microfinance Ltd. The Act is currently under review.
Category or Tier IV Non-Deposit Taking or Credit-only MFIs
The 4th category of institutions (Tier IV) comprises non-deposit taking institutions or credit-only
institutions, which are not allowed to mobilize public deposits. These include NGOs, SACCOs,
ROSCAS, private money lenders and member-based organizations. They are currently
unregulated.
Table 4.5 below provides a summary of the status and performance of the MFIs in the four
categories of MFIs in Uganda at the end of December 2011.
Table 4.5: Microfinance in Uganda
Category Category 1 Category II Category III Category IV
Institutional Type Commercial banks Credit
Institutions
MDIs Credit Only
Regulator BOU BOU BOU Unregulated
Capital Required Ush. 10 billion
(USD 4.1 million)
Ush. 1 billion
(USD 408,678)
Ush. 500
million
(USD 204,339).
None
prescribed
Number of
institutions
23 commercial
banks with over 455
outlets (2 banks
provide
microfinance
services)
3 credit
institutions
with 45 outlets
4 MDIs with
over 95 outlets
Numerous
(unknown)
Number of
Borrowers/loan
accounts
336,871 43,753 158,896 Not available
Total Value of Ush. 6,980.98billion Ush. 107,220 Ush. Not available
37 BOU Website http://www.bou.or.ug/export/sites/default/bou/bou-downloads/financial_institutions/2011/MicroFinance_Deposit_Taking_Institutions_as_at_31_Dec_2011_.pdf accessed on 10/10/11
53
loans (USD 2. 9 million) million
(USD 43,818)
171,385.82
million (USD
70,042)
Number of
depositors/deposit
accounts
3,102,719 533,954 592,758 Not applicable
Total Value of
deposits Ush. 8,903.71billion
(USD 3.6 million)
Ush. 121,563
million
(USD 49,680)
Ush. 76,753.50
million
(USD 31,367)
Not applicable
Note: The average exchange as at 30th December 2011 was $1 = Ush 2,446.91 (BOU 2012)
4.3 COMPARISONS OF MICROFINANCE LEGISLATIONS IN THE EAC
In most countries with regulated financial systems, regulatory provisions are specified to
facilitate entry of financial institutions into the market, smooth operation and an orderly exit,
either voluntarily or by directive of the regulator (Staschen 2003). In the same manner, there are
provisions for the entry, regulation and supervision and exit of MFIs in the EAC, of which some
of the key regulatory provisions are discussed here-below. The discussion in this section will
compare the definitions of microfinance as well as key regulatory provisions including capital,
ownership and shareholding, insider lending and credit requirements and limits. This will
provide insight into the similarities and differences of the microfinance regulatory regimes in the
EAC.
4.3.1 Definitions of microfinance in the EAC
There is no single universal definition for microfinance in the different microfinance legislations
and regulations in the five member countries of the EAC. The definition of microfinance varies
for the different countries as highlighted in the Table 4.6 below.
Table 4.6: Definitions of microfinance in the EAC
Burundi Kenya Rwanda Tanzania Uganda
An activity
carried out by
legal entities
engaged in credit
Acceptance of
deposits and
lending of short-
term loans to
Acceptance of
deposits and
lending
clientele not
Definition of
microfinance not
provided: however,
MFC is a limited
Acceptance of
deposits and
lending of short-
term loans to
54
operations and/or
savings collection
and offering
specific financial
services to
benefit
populations
largely outside
the traditional
banking system
((Decree
Nr.100/203 2006,
Art. 2).
MSEs or low
income
households and
characterized by
the use of
collateral
substitutes
(MFA 2006, s.2)
usually served
by banks and
ordinary
financial
institutions.
(Law 040/2008,
Art. 2.
company providing
banking services
primarily for
households, small
holder farmers and
microenterprises in
rural or urban areas
(URT 2006, s.5)
MSEs or low
income
households and
characterized by
the use of
collateral
substitutes.
(MDI Act 2003,
Part I)
Source: Various microfinance legislations in the EAC member countries.
While the focus of microfinance in Kenya, Tanzania and Uganda and Rwanda is on the low
income populaces including MSEs, low income individuals and households; in Burundi, MFIs
offer financial services to the general public.
4.3.2 Capital Requirements
The types of MFIs in the EAC member countries differ, ranging from banks, deposit taking
MFIs, non deposit taking (credit only) MFIs, SACCOs and financial NGOs to informal
providers. In this regard, the capitalisation requirements for the various types of institutions in
the region differ. Table 4.7 gives an overview of minimum capital requirements for the different
MFIs and other related institutions in the EAC.
Table 4.7: Capital Requirements
Country Institutional Types Minimum Capital
Burundi SACCOs None prescribed (but must have a
minimum number of 300 members with
at least one share each)
Deposit Taking MFIs BIF 200 mn (USD 152,086)
Non deposit taking MFIs None prescribed (but must have a credit
fund)
55
Kenya Community Deposit taking MFIs KSh.20 mn. (USD 235,106)
Nationwide Deposit taking MFIs KSh.60 mn. (USD 705,317)
Credit Only MFIs None prescribed
Informal MFIs None prescribed
Rwanda MFIs - Limited Co's None prescribed
‘Small’ SACCOs /MFI SACCOs None prescribed
Deposit Taking MFIs RwF 300 million (USD 496,573)
‘Large’ SACCOs /Umurenge SACCOs RwF 5 million (USD 8,276)
Credit Only MFIs RwF 300 million. (USD 496,573)
Tanzania Banks Not availed
Deposit Taking MFC
TZS 800 million (USD 516,129)
TZS 200 million for a unit MFC (USD
129,032)
SACCOs Not availed
Financial NGOs & Microcredit Companies Not availed
Informal providers Not availed
Uganda Banks Ush. 10 billion (US$ 4.1 million)
Credit Institutions Ush. 1 billion (US$408,678)
MDI Ush. 500 million (US$204,339).
Credit Only None prescribed Source: Various microfinance legislations in the EAC member countries.
Information on minimum capital requirements across the various types of MFIs in the EAC is
also referred to in section 4.1 above.
4.3.3 Ownership/Shareholding Requirements
One of the most critical regulatory provisions for MFIs, as is the case for all deposit taking
financial institutions, is the stipulation of a specified maximum percentage of share capital that
can be held by a single owner. The rationale for this requirement is to prevent an ownership
concentration by a single majority shareholder or owner leading to undue control in decision
making by the single majority shareholder or owner. Having diverse shareholders is preferred
because it balances the representation of shareholders ‘interests.’ Balanced representation of
interests within an MFI aids in maintaining the MFIs mission of profit maximization and poverty
56
alleviation (Staschen 2003). Table 4.8 below shows the ownership and shareholding
requirements for deposit taking MFIs in the EAC.
Table 4.8: Ownership and Shareholding
Country Institutional Types Ownership and Shareholding
Burundi MFI Currently not provided; however ownership and
shareholding limits will be introduced in the new
legislation currently under preparation.
Every institution must request permission from the Central
Bank to make any changes in major shareholders
Kenya DTM No more than 25% shareholding per person
Significant Shareholding - 10%
Prior approval by CBK for transfer of 10% or more shares
Rwanda MFC No shareholding limits prescribed in regulations.
Tanzania MFC No more than 20% shareholding per person
Significant Shareholding - 5%
Prior approval by BOT for transfer of ≤ 5% or more shares
Uganda MDI No more than 30% shareholding for person or group of
related persons.
Prior approval by BOU for transfer of 10% or more shares Source: Various microfinance legislations in the EAC member countries.
The MFIs in the EAC have in place ownership and shareholding limits to ensure good corporate
governance. Tanzania has the strictest requirements, which limit shareholding per person to 20%
while Uganda is more lenient, allowing shareholding per person or group to 30% per person or
group of related persons. In Kenya, shareholding per single shareholder is restricted to 25%. In
Rwanda, shareholding limits are not prescribed in the microfinance regulations.
In the EAC countries, changes in, or transfer of, shares are subject to approval by the Central
Banks. For example, in Burundi, any changes in major shareholding must be approved by BRB;
while in Uganda no one may hold more than 10% shareholding without the approval of BOU. In
Uganda, Kenya and Tanzania, the transfer of 10%, 10% and 5% of shareholding, respectively,
must be approved by BOU, CBK and BoT, respectively. There are exceptions to some of these
requirements. For instance, Kenya and Uganda allow banks and other defined financial
institutions to set up subsidiaries to hold 100% shares with the approval of the Central Banks.
57
4.3.4 Insider Lending Limits
Insider loans are loans made to persons that are in a position of influence within the MFI or those
connected with that person in one way or another. Some of these persons include directors,
management officials, employees, affiliated persons, founders and other connected parties
(Staschen 2003). The EAC member countries define and place various limits on insider lending
to prevent the inherent conflict of interest arising from issuance of such loans. Table 4.9 below
provides a summary of the provisions on insider lending in the EAC.
Table 4.9: Insider Lending Limits
Burundi Kenya Rwanda Tanzania Uganda
Maximum of
20% of total
capital (2.5%
where MFI does
not mobilise
deposits)
Aggregate
maximum of
100% of total
capital (10%
where MFI does
not mobilise
deposits)
Single Insider
and Associate
Lending Limits
≤ 2% of Core
Capital
Aggregate
Insider Lending
Limit ≤ 20% of
Core Capital
Maximum
of 15% of
MFIs net
worth.
Single Insider
and Associate
Lending Limits
≤ 10% of Core
Capital
Aggregate
Insider Lending
Limit ≤ 25% of
Core Capital
Single Insider and
Associate Lending
Limits ≤ 1% of core
capital in aggregate
and outstanding
capital at any one
time.
Source: Various microfinance legislations in the EAC member countries.
As indicated above, insider loans to connected parties of deposit-taking MFIs are restricted to
less than or equal to 2% in Kenya, 10% in Tanzania and 1% in Uganda to single insider together
with their associates; with the aggregate insider lending limit of less than or equal to 20% and
25% stipulated in Kenya and Tanzania respectively. In Burundi, the maximum insider lending
limit is 20% of total capital for a deposit taking MFI and 2.5% of total capital (where the MFI
does not mobilise deposits) while the aggregate maximum limit is stipulated at 100% of total
capital for deposit taking MFIs and 10% (where MFI does not mobilise deposits). In Rwanda, the
maximum insider limit is capped at 15% of the MFIs net worth.
58
4.3.5 Credit exposure limits
Given that the core business of microfinance is lending, credit exposure limits are critical in
order to reduce credit risk, which is defined as the risk of loan losses due to the borrower’s
inability or unwillingness to repay (Staschen 1993). Increased credit risk can ultimately impair
MFIs ability to satisfy its clients demand for credit. In this regard, MFIs in the EAC region have
in place credit exposure limits for individuals and group borrowers as well as aggregate credit
exposure limits. Table 4.10 below provides a summary of these limits.
Table 4:10: Credit exposure limits
Burundi Kenya Rwanda Tanzania Uganda
Single and
Group
borrower
limits ≤ 2.5%
of total
deposits with
this institution.
Credit risk
must not
exceed 100%
of total
deposits.
Single Borrower
Limits ≤ 5% of
Core Capital
Microfinance Loan
Limit ≤ 2% of Core
Capital
Aggregate
Microfinance Loan
Limit ≤ 5% of
Total Loan
Portfolio
Large Exposures ≤
2% of Core Capital
( 70% of Total
Loan Portfolio) and
up to maximum 5%
(30% of Total Loan
Portfolio)
Single
Borrower
Limits ≤
2.5% of total
deposits
Single
Borrower
Limits ≤ 5%
of total net
worth of the
MFI.
Single
Borrower
Limits ≤ 3%
of Core
Capital
Single
Borrower
Limits ≤ 1%
of Core
Capital
Group
borrower
limits ≤ 5% of
Core Capital
Source: Various microfinance legislations in the EAC member countries.
Uganda has the lowest single borrower limit at 1% of core capital while Kenya has the highest at
5% of core capital followed by Tanzania at 3% of core capital. Burundi and Rwanda on the other
hand place limits against total deposits, stipulating single borrower limits of not more than 2.5%
59
of total limits in both cases. Group borrower limits are also indicated by Uganda and Kenya at
5% of core capital. In addition to this, Burundi provides credit risk limits of not more than 100%
of total deposits. Rwanda on the other hand has stipulated that a single borrower cannot borrow
more than 5% of the MFIs’ total net worth.
4.4. LICENSING REQUIREMENTS AND PROCESSES
Licensing for deposit taking microfinance business is a very intricate matter that involves
thorough vetting and due diligence to ensure fit and propriety of officers (being shareholders,
directors and management; feasibility of the business model and readiness to conduct deposit
taking business. There are specific licensing requirements that have to be adhered to in the
different EAC member countries. Some are similar whilst others are unique to specific countries
as indicated in Table 4.11 below. They are as follows:
Table 4.11: Licensing requirements and processes
Licensing requirement and process
Burundi Kenya Rwanda Tanzania Uganda
Name approval or use of specific
acronym
Application Form with supporting
documentation, including constitutive
documents e.g. incorporation
certificate, memorandum and articles of
association
Evidence of minimum capital
Comprehensive feasibility study and /or
business plan
Financial projections or profoma
statements (balance sheet, income and
cash flow statements over set period
Fit and proper vetting
Registration of all natural persons
proposed as shareholders
Vetting of significant shareholders
for fitness and propriety
60
Licensing requirement and process
Burundi Kenya Rwanda Tanzania Uganda
Vetting of directors for fitness and
propriety
Vetting of senior management for
fitness and propriety
Risk management and operational
policies, procedures and manuals
Additional requirements for transforming entities or wholly owned subsidiaries
Board or AGM resolution
approving the transformation
Audited financial statements for
last number of years
Due diligence report on
performance.
Additional requirements for foreign companies setting up a local subsidiary
Board resolution authorizing the
investment.
Historical background of the
foreign entity
Signed declaration by the board of
directors to adhere all host
supervisory authority’s laws.
Endorsement letter, approval or
certification from the home
supervisory authority.
Issuance of letter of intent
Prescribed application and licence fees
Inspection and approval of premises.
Due diligence of management and
information systems.
Additional Requirements for financial
cooperatives under MFI legislation.
Source: Various microfinance legislations in the EAC member countries.
61
The requirements for institutions in the EAC are largely similar. However, in Uganda, in
addition to submitting evidence of capital, the applicant must provide a time deposit certificate
equivalent to 75% of required minimum paid up capital to be held in the BOU until the licence is
approved. In Rwanda, applicants are not required to pay any application or licence fees while in
Tanzania, no annual renewal licence fees are expected from licensed deposit taking MFIs. While
Rwanda does not vet significant shareholders, Tanzania registers all natural persons that are
proposed to be shareholders of the entities. There was no indication of provisions for foreign
companies seeking to establish local subsidiary MFIs in Rwanda and Burundi. Only in Kenya
and Tanzania are letters of intent issued to applicants prior to licensing. The letter of intent is a
conditional approval for license subject to the Applicant fulfilling certain requirements prior to
commencing the deposit taking business.
4.5. CONCLUSION
This chapter provided an overview of the microfinance landscapes and microfinance legal and
regulatory frameworks in the five EAC member countries. The chapter drew insights from
literature reviewed as well as from discussions with interviewees from the various Central Banks
in the EAC. The comparisons established that the provisions in the microfinance regulatory and
legal frameworks are largely similar, with some variations from country to country in some
aspects. The information generated in this chapter will be useful in providing the context to
analyse the findings generated by the responses detailed in the following chapter five.
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CHAPTER FIVE: DATA ANALYSIS, PRESENTATION AND INTERPRETATION
5.1 INTRODUCTION
The key objective of this study was to establish whether there were any regulatory barriers that
impeded the entry or transformation of unregulated microfinance entities into regulated status
under the specific microfinance legislations and regulations in the EAC. To determine this, it was
necessary to establish whether the respective microfinance legislations and regulations in the
EAC member countries actually impeded or enabled the entry or transformation of unregulated
microfinance entities into regulated status. This was with particular regards to the licensing
requirements for entry or transformation of deposit taking MFIs into the formal financial
systems. The study was conducted on the five major EAC microfinance associations (MFAs),
selected MFIs in the region; and reference was made to practices of Central Banks towards the
regulation and supervision of MFIs as highlighted in chapter four to address this objective. This
chapter submits the findings of the study. In addition, the results and interpretations of the
findings are discussed.
Section 5.2 provides the descriptive statistics while sections 5.3 to 5.9 presents the findings of
the study in three sub-sections namely, part A, part B and part C. Part A provides the general
demographic information of the respondents. Part B, looks at the decisions on entry or
transformation into regulated deposit taking MFIs while part C looks at the specific licensing
requirements for regulated deposit taking MFIs. The responses were analysed using descriptive
statistics and the results are presented in various formats including frequency tables, pie charts
and bar graphs that are relatively easy to understand. Section 5.10 discusses the interpretation of
the findings.
5.2 DESCRIPTIVE STATISTICS
This subsection of the paper presents descriptive statistics on the number of MFAs and MFIs
interviewed from the selected sample. The descriptive statistics show that five MFAs were
interviewed from the EAC member countries, with one MFA being interviewed in each country.
All five questionnaires that were administered to the five MFAs were filled and returned for data
analysis. In addition, out of 15 questionnaires that was administered to CEOs of sampled MFIs in
the region, 14 of them, with the exception of one, were filled and returned. This therefore
63
translated to a response rate of 100 percent for MFA respondents and 93.75 percent of MFI
respondents. The results are shown in Table 5.1 and Table 5.2 below.
Table 5.1: Summary of Institutions that responded
Institutions Target Actual/Realized Percent
MFAs 5 5 100
MFIs 15 14 93.75 Source: Research study findings, 2012
5.2.1 Summary of MFI and MFAs by country
The summary of MFIs and MFAs by country shows that the sample was very well distributed
within the EAC and therefore it was fairly representative of the regional MFI industry. The
summary is provided in Table 5.2 below. The summary shows that the total institutions that
responded in Burundi were four (3) while in Kenya five (5) institutions responded. In Rwanda,
Tanzania and Uganda the total number of institutions that responded was four (4), three (3) and
four (4) respectively. In total nineteen (19) institutions were interviewed and whose data was
analysed.
Table 5.2: Summary breakdown of MFAs and MFIs by country
Country MFAs MFI Total
Burundi 1 2 3
Kenya 1 4 5
Rwanda 1 3 4
Tanzania 1 2 3
Uganda 1 3 4
Total 5 14 19 Source: Research study findings, 2012
5.2.2 Summary of General/Demographic characteristics of MFAs and MFIs by
country
This subsection provides a summary of demographic characteristics for MFAs and MFIs within
the EAC region. The demographic characteristics examined include year of registration, legal
status and whether the institution was licensed and regulated by the Central Bank as a credit only
64
MFI, deposit taking MFI or any of the two (for MFIs). In addition, information was sought on
numbers of members (for MFAs), the aggregate number of borrowers and depositors and value of
outstanding loans and deposits. Information on infrastructure was also sought including number of
branches and other places of business as well as staff numbers. This information was useful in
painting a clearer picture of the size and characteristics of the institutions and the markets they serve.
5.3 KEY FINDINGS
This subsection of the paper provides key findings of the research study. This includes further
analysis of demographic and other market factors, decisions on entry or transformation into
regulated deposit taking MFIs and lastly analysis of the specific licensing requirements for
regulated deposit taking MFIs.
Part A: General demographic and market information of MFIs and MFA
This subsection analyses and presents results on general demographic and market information of
MFIs and MFAs within the East Africa region. The sub section first provides profile of MFA
respondents, number of MFA members, branch/office network and staffing, aggregate number of
depositors in MFAs member institutions and lastly, aggregate number of borrowers in MFA
member institutions.
5.3.1 Profile of MFA respondents
Highlighting the profile of MFA respondents in this study is important. This is because such a
profile provides a quick comparative analysis of the context they are operating in and
performance. MFAs provide a self regulatory mechanism for MFIs and therefore conducting an
analysis of MFIs through their membership and participation within these institutions is
paramount. The study results revealed that the MFAs in the EAC varied in size and numbers
with regards to their member base, members’ clients (depositors and borrowers), branch
networks or outlets as well as staff complement. These differences are highlighted in the sub
sections here-below using various charts, tables and figures.
5.3.1.1 Total number of MFA members
Analysis of MFAs by the number of members is critical in determining performance of MFIs and
more so the entire sector in a country or region. The membership of MFIs within MFAs provides
65
a picture of the level of penetration of these institutions as they endeavor to bridge the gap in
financial inclusion. The study findings show that the MFAs in the EAC varied in size with
regards to their membership base, ranging from 18 to 117 members. The study established that
20% of the MFA respondents had 11-20 members, 20% had 41-50 members, 20% had 51-60
members, 20% had 71-80 members and 20% had 111-120 members. The analysis was done at
the aggregated level. Analysis by country further showed variances across the five states within
the EAC. The results are presented in Table 5.3 below.
Table 5.3: Total Number of Members
Number of MFA Members Country Frequency Percent
11-20 Burundi 1 20
41-50 Tanzania 1 20
51-60 Kenya 1 20
71-80 Rwanda 1 20
111-120 Uganda 1 20
Total 5 100 Source: Research study findings, 2012
Analyses by specific MFAs and by country show that the Reseau des Institutions de
Microfinance au Burundi (RIM) had a total number of 18 members, the Tanzania Association of
Microfinance Institutions (TAMFI) had 49 members, the Association of Microfinance
Institutions (AMFI) in Kenya had 51 members, the Association of Microfinance Institutions in
Rwanda (AMIR) had 72 members, and the Association of Microfinance Institutions (AMFIU) in
Uganda had 117 members.
5.3.1.2 Branch/Office Network and Staffing
The nature of branches or office network and staffing is critical in evaluating the performance of
MFAs in discharging their mandate as they self regulate the microfinance sectors within their
jurisdictions. The study revealed that the size of operations, in terms of offices or branch
networks and staff complement varied amongst the MFAs in the EAC. AMFIU had one office
with eleven staff members, AMIR had one office with eight staff members, RIM Burundi and
AMFI had one office with six staff members each and TAMFI had 2 offices with four staff
members. It is likely that the need for branch offices and staff would be commensurate with the
66
size and dynamism of the microfinance sector, where the different sectors were discussed in the
preceding chapter 4. The results are presented in Table 5.4 below.
Table 5.4: Branch/Office Network and Staffing
MFA Branches/Offices Staff
TAMFI (Tanzania) 2 4
RIM Burundi 1 6
AMFI ( Kenya) 1 6
AMIR (Rwanda) 1 8
AMFIU (Uganda) 1 11
Total Source: Research study findings, 2012
5.3.1.3 Aggregate number of depositors in MFA member institutions.
Another important aspect in establishing the penetration of the MFAs as an extension of its
members’ outreach was to determine the aggregate number of depositors in the MFA member
institutions. The study revealed that the aggregate number of depositors with the MFAs’ member
institutions varied, from 200,000 to over 1 million depositors. Table 5.5 below shows that one of
the MFA respondents, representing 20% of respondents, had between 201,000-500,000
depositors, another had between 501,000-750,000 depositors and a third MFA had over one
million depositors. However two MFAs, representing 40% of respondents, did not provide
responses to the question, of which one respondent did not have the information available while
the other indicated ‘non applicable.’
Table 5.5: Aggregate number of depositors in MFA member institutions
Depositors Frequency Percent
201,000-500,000 1 20.0
501,000-750,000 1 20.0
Over 1 million 1 20.0
No response 2 40.0
Total 5 100.0 Source: Research study findings, 2012
5.3.1.4 Aggregate number of borrowers in MFA member institutions
67
The aggregate number of borrowers in MFA member institutions is another indicator of
performance and outreach and therefore has implications on the penetration of the MFAs, by
extension of its members in the EAC. The study findings revealed that the aggregate number of
borrowers of member institutions in the respondent MFAs varied as highlighted in Figure 5.1
below. Two of the MFA member institutions, representing 40% of respondents, had an aggregate
of between 501,000 -750,000 borrowers, one MFAs member institutions had an aggregate of
over 1.25 million borrowers. A fourth MFAs member institutions had an aggregate of less than
250,000 borrowers while one MFA was unable to provide the information due to its
unavailability.
Figure 5.1: Aggregate number of borrowers
Source: Research study findings, 2012
Out of these MFAs, one respondent, which had 2.3 million borrowers, further broke down the
borrowers by gender, indicating that they had an aggregate number of 767, 800 male borrowers
and 1.54 million female borrowers. This could be an indication that most clients that are covered
by MFIs are female.
Part B: Decisions on entry or transformation into regulated deposit taking MFIs
This subsection of the paper provides an analysis of entry or transformation into regulated
deposit taking MFIs. It summarizes the various reasons for entry or transformation into regulated
deposit taking MFIs submitted by the respondents. The key issues discussed include, response by
MFAs and MFIs on reasons for entry or transformation into regulated deposit taking MFI.
68
Garnering responses from both MFAs and MFIs is important because MFAs may have different
views from those held by MFIs themselves. It also examines the impediments to entry or
transformation into regulated deposit taking MFIs and lastly evaluates considerations for entry or
transformation into regulated deposit taking MFIs.
5.4 REASONS FOR ENTRY OR TRANSFORMATION INTO REGULATED
DEPOSIT TAKING MFIS
Different entities or applicants are motivated to enter or transform into regulated deposit taking
MFIs for different reasons as indicated in section 2.3.2 presented earlier. This was the case with
institutions in the EAC member countries as well. According to the study results (Table 5.6),
MFA respondents submitted that three of the primary reasons for entry or transformation of
entities into regulated deposit taking MFIs were: (i) requirements by law (ii) ability to mobilize
public savings, and (iii) credibility or perceived stability due to regulation by the Central Bank,
all indicated by three of the five MFAs, representing 21% of responses each. Other reasons
indicated included access to commercial capital, expanded outreach, diversification of product
range and improved governance, professional standards and accountability
Table 5.6: Reasons for entry or transformation into regulated deposit taking MFIs
(Responses from Associations)
Reason Burundi Kenya Rwanda Tanzania Uganda Total Percent
Requirements by law 1 1 1 3 21%
Access to commercial
capital
1 1 2 14%
Ability to mobilise public
savings
1 1 1 3 21%
Improved customer
service
0 0%
Expanded outreach 1 1 7%
Diversification of the
product range
1 1 7%
Improved institutional
governance, professional
standards and
1 1 7%
69
accountability
Credibility or perceived
stability due to regulation
by the Central Bank
1 1 1 3 21%
Total 3 2 1 4 4 14 100% Source: Research study findings, 2012
In order to improve on the results, MFI respondents were also asked the same question to
validate the responses from the Associations (Table 5.7). The key motivations for entry or
transformation into regulated status as deposit taking MFIs identified by Burundi were:
requirements by law, ability to mobilise public savings, improved customer service and
diversification of product range. In Kenya, the main reasons were: diversification of product
range, ability to mobilise savings, improved institutional governance and increased credibility or
perceived stability. In Rwanda, expanded outreach, diversification of product range and
improved customer service were indicated as the main reasons. In the case of Tanzania, reasons
submitted were: improved institutional governance and increased credibility or perceived
stability. Finally in Uganda, the key reasons included ability to mobilise public savings, and
diversification of product range. Essentially, the most common reasons submitted by the MFI
respondents were: diversification of product range (23.4 percent), ability to mobilize public
savings (14.9 percent), and credibility and perceived stability (14.9 percent). When assessed
against the responses from the MFAs, (i) the ability to mobilise deposits and (ii) credibility and
perceived stability due to regulation by the Central Bank stood out as the most common reasons
for entry or transformation. These findings are similar to the key motivations of transformation
documented in section 2.3.2 for other institutions in different developing nations across the
globe.
Table 5.7: Reasons for entry or transformation into regulated deposit taking MFIs
(Responses from MFIs)
Reason Burundi Kenya Rwanda Tanzania Uganda Total Percent
Requirements by law 1 2 0 0 0 3 6.4
Access to commercial
capital
0 2 1 1 0 4 8.5
Ability to mobilise
public savings
1 3 0 0 3 7 14.9
70
Improved customer
service
1 0 2 1 0 4 8.5
Expanded outreach 0 1 3 1 1 6 12.8
Diversification of the
product range
1 4 3 1 2 11 23.4
Improved institutional
governance,
professional standards
and accountability
0 3 0 2 0 5 10.6
Credibility or perceived
stability due to
regulation by the
Central Bank
0 3 1 2 1 7 14.9
Total 4 18 10 8 7 47 100
Percent 8.5 38.3 21.3 17.0 14.9 100 Source: Research study findings, 2012
5.5 IMPEDIMENTS TO ENTRY OR TRANSFORMATION INTO REGULATED
DEPOSIT TAKING MFIS
Given the objective of this study, it was necessary to establish the reasons why some entities
opted not to enter or transform into regulated deposit taking MFIs. The question was posed to
both the MFA and MFI respondent groups and results were tabulated accordingly (Table 5.8 for
MFAs). The MFA respondents indicated that the greatest factors that led MFIs not to consider
being licensed and regulated as deposit taking MFIs were (i) the costs of entry or transformation,
as indicated by 38% of the respondents, and (ii) the decision not being in line with the
institution’s mission and vision, as indicated by 25% of the respondents. Other reasons included:
the licensing process being too lengthy, the regulatory policy and reporting requirements being
too stringent or onerous and the microfinance laws not being easy to understand, as indicated by
13% of the respondents. These responses are also consistent with those from studies conducted
as documented in sections 2.3.3 and 2.3.4 above.
Table 5.8: Impediments to entry or transformation into regulated deposit taking MFIs
(Responses from Associations).
71
Reason Burundi Kenya Rwanda Tanzania Uganda Total Percent
Licensing process too
lengthy
1 1 13%
Entry or transformation
into regulated status as a
deposit taking MFI is too
costly
1 1 1 3 38%
Regulatory policy and
reporting requirements too
stringent and/or onerous
1 1 13%
The microfinance laws are
not easy to understood
1 1 13%
The institution’s strategic
plans do not include entry
or transformation into
regulated deposit taking
MFI
0 0%
Benefits of DTM are not
yet evident in short term
0 0%
Decision is not in line with
the institution’s mission
and vision
1 1 2 25%
Total 0 1 0 5 2 8 100% Source: Research study findings, 2012
To elaborate further, respondents indicated that the costs of setting up MFIs which were too high
in terms of corporate governance, information technology, branch physical infrastructure,
staffing, reporting requirements, and other transformation costs. To add to the impediments, one
MFA respondent indicated that leaving some MFIs outside of a legal framework (unregulated)
weakened their desire to transform while another pointed out the challenge of transforming
NGOs into limited liability companies as another impediment to entry or transformation into
regulated status. These findings are also similar to the literature documented in sections 2.3.3 and
2.3.4 above.
72
5.6 CONSIDERATION FOR ENTRY OR TRANSFORMATION INTO
REGULATED DEPOSIT TAKING
The decision by an MFI regarding whether or not to enter or transform into a regulated deposit
taking MFI, including the timeframes, is one of the key factors that sets the pace of the
implementing activities to be undertaken to actualize this. The study revealed that 28 % of the
MFI respondents had considered entry or transformation into regulated deposit taking MFIs
while 36% were currently in the process of entering or transforming into regulated deposit taking
MFIs, representing 64% of respondents. However 36% of the respondents did not respond to the
question (Figure 5.2).
Figure 5.2: Consideration for entry or transformation into a regulated deposit taking MFI
Source: Research study findings, 2012
As a follow up to the preceding question, over half of the respondents (57.1%) indicated that
they intended to get licensed and regulated as a deposit taking MFI within a period of 0-3 years.
One respondent, representing 7.1% of the respondents, went to the extent of explaining that it
planned to set up a separate deposit taking MFI instead of converting the existing one; although
the time frame was not provided. However, 35.7% did not respond to the question on the reasons
for not considering entry or transformation into a regulated deposit taking MFI indicating ‘not
applicable’. Table 5.9 below summarises these findings.
Table 5.9: Period within which to get licensed and regulated as a deposit taking
microfinance institution
73
Period Frequency Percent
0-3 years 8 57.1
Plan to set up a separate deposit taking MFI instead of
converting the existing one (no time frame provided)
1 7.1
No response 5 35.7
Total 14 100.0 Source: Research study findings, 2012
The purpose of the analysis questions in this subsection was to establish if new or existing
entities considered entry or transformation as a regulated status and what, if this was the case,
time frames they were considering doing so, given the licensing requirements stipulated by EAC
central banks. Further to this, the section sought to establish if the institutions were aware of the
challenges and opportunities in being regulated. Ultimately the aim is to establish if it is the will
(or lack thereof) or ability (or lack thereof) that determines the choices made by MFIs to seek to
be regulated (or not to be regulated) as deposit taking institutions. From the analysis, it can be
concluded that, the fact that a good number of sampled MFIs were considering, and had began
taking actionable steps towards entry or transformation to regulated deposit taking MFI, is a
great and bold step towards enhancing financial inclusion in the EAC, where as indicated in
Chapter 1, majority of the adult population is unbanked and poverty is widespread.
Part C: Licensing requirements
Microfinance licensing requirements and processes can be viewed as a gateway as the play a
crucial role in either enabling or impeding the entry and transformation of MFIs into regulated
deposit taking status. This subsection of the paper focuses on the specific licensing provisions in
the EAC microfinance legislations and the relative ease or difficulty in meeting those
requirements. The requirements are broadly categorised into three as follows: Ownership,
capitalisation and other requirements. Ownership requirements cover the entities’ ability to meet
shareholding limits and requirements stipulated by their regulatory authority; capitalisation
requirements define the minimum capital required for regulated entities; and other requirements
cover the diverse requirements including corporate governance structures (directors,
management), management information systems (MIS), places of business (premises, and
policies and manuals. These sections following will therefore discuss the findings of the study in
this regard.
74
5.7 OWNERSHIP AND SHAREHOLDING REQUIREMENTS
5.7.1 Breakdown of ownership and shareholding requirements
An analysis of the breakdown of ownership and shareholding requirements revealed that four of
the respondent MFIs, representing 28.6% of respondents, were wholly owned (100%) by
corporate owners. The rest of the MFI respondents, each representing 7.1% of respondents, had
varied ownership and shareholding percentages. Out of these, majority were largely owned by
corporate owners, with the largest two corporate shareholding percentages of 97.5% and 95% of
total shares. In a few entities, major shareholding was held by individual shareholders; the largest
two individual shareholding amounts being 60% and 25% of total shares. One of the MFI
respondent almost equally balanced its shareholding between corporate owners at 41.24% and
development finance financing at 58.76%. These details are tabulated in Table 5.10 below:
Table 5.10: Breakdown of current shareholding/ownership structure
Individual
Owners
Corporate
Owners
Development
Finance
Partners
Government
owned
Board of
Governors
Frequency Percent
60.0% 40% 0% 0% 0% 1 7.1
17.7% 82.3% 0% 0% 0% 1 7.1
0% 100.0% 0% 0% 0% 4 28.6
25.0% 75.0% 0% 0% 0% 1 7.1
6.0% 94.0% 0% 0% 0% 1 7.1
2.5% 97.5% 0% 0% 0% 1 7.1
15% 85.0% 0% 0% 0% 1 7.1
0% 41.24% 58.76% 0% 0% 1 7.1
0% Max 20% Max 20% 0% 0% 1 7.1
0% 0% 0% 100% 0% 1 7.1
0% 0% 0% 0% 100% 1 7.1 Source: Research study findings, 2012
5.7.2 Existence of shareholders/owners exceeding stipulated limits
Cases of existence of shareholders/owners exceeding the stipulated limits are common among
unregulated MFIs in developing countries, particularly NGO MFIs. However, analysis from the
75
research study revealed that 57% of the respondents did not have shareholders owning more than
the stipulated minimum shareholding amounts for licensed and regulated deposit taking MFIs as
required by their respective Central Bank; although 14% of the respondents did. 29% of the MFI
respondents did not provide a response to this question (Figure 5.3). The findings suggest that,
although ownership is indicated as one of the key challenges to entry or transformation into
regulated status [section 2.3.4.(i)], it appears that more than half of the MFI respondents in the
EAC would not be faced by this challenge if they were to seek entry or to transform to regulated
status as a deposit taking MFIs.
Figure 5.3: Shareholders exceeding stipulated minimum shareholding limits
Source: Research study findings, 2012
5.7.3 Ease of effecting the necessary changes
The flexibility within which MFIs are able to institute certain changes to meet certain minimum
stipulated requirements is key to the ease of entry or transformation into a regulated deposit
taking regime. For those MFI respondents that would have to restructure their ownership and
shareholding structures to meet the required minimum shareholding limits for regulated deposit
taking MFIs in the respective EAC member countries, the study sought to establish the ease or
difficult in doing so. Figure 5.4 (below) reveals that 35.7% indicated that it would be moderately
easy to effect the necessary changes, 14.3% indicated it would be extremely difficult while 7.1%
indicated it would be easy to effect the necessary changes. The reasons given were as follows: (i)
76
it was difficult to source shareholders that would embrace the vision, mission and objectives the
MFI stood for, (ii) ownership control would be eroded as inviting external investors would
probably lead to mission drift given the difficulty in getting like-minded strategic investors: and
(iii) although the process was moderately easy; it would be an intricate process given that not
only would they need buy in from the members of their non-profit mother association but they
would have to carefully consider the choice of shareholders to safeguard the mission of the
institution.
Figure 5.4: Ease of effecting the necessary changes
0
10
20
30
40
50
Easy to effect
Moderately easy to effect
Extremely difficult to
effect
No Response
Per
cent
age
Ease of effecting the necessary changes
Source: Research study findings, 2012
5.7.4 Challenges regarding minimum ownership and shareholding requirements
Finally, regarding shareholding and ownership requirements, the MFA and MFI respondent
groups provided qualitative responses regarding perceived and real challenges faced in meeting
the minimum ownership and shareholding requirements and limits. In Kenya, the MFA and MFI
respondents were in agreement that changing the ownership structure (especially for
international NGOs) and sourcing for suitable likeminded investors were key challenges. Further
concerns were raised including (i) ensuring congruence of shareholders to guard against mission
drift (ii) difficulty in relinquishing ownership to others to co-own the institution; and (iii)
possible burdensome conditionality’s by new shareholders, for example, expectations of quick
and possibly high returns. Respondents from Uganda and Burundi also shared the same opinion
indicating that sourcing of suitable shareholders had proven to be quite a challenge, to the extent
77
that it often led to delays in the licensing process in Uganda. In addition, Ugandan respondents
raised concern that bringing on board business people who did not observe or share the primary
objectives of microfinance could derail the MFI from its core mission. In Rwanda and Tanzania,
raising capital from local investors was indicated as the greatest challenge. In Tanzania, other
challenges noted included the possible clash of interest caused by inviting shareholders who did
not share the same vision with current organisation and the threat of loss of the identity, brand
and culture that made MFIs unique. In addition, pre-existing institutions were not provided with
a transformation plan, with grace period for divestiture, which made divestiture of shares rather
difficult.
5.8 CAPITAL REQUIREMENTS
5.8.1 Ease or difficulty in meeting minimum capital requirements
In exploring the ease or difficulty for new or transforming entities in meeting the minimum
capital requirements, the study revealed that majority of the EAC respondents found it relatively
easy to meet the minimum capital requirements stipulated for regulated deposit taking MFIs in
their respective countries (Table 5.11). MFAs in Kenya, Burundi and Rwanda indicated that this
requirement was easy to meet in agreement with the MFIs in the same countries (apart from
Kenya whose MFI respondents slightly differed, indicating that the minimum capital
requirements were moderately easy to meet). For Uganda, although the MFA indicated that the
requirement was extremely difficult to meet; MFIs in the country differed, indicating that the
requirement was moderately easy to meet. In Tanzania, although the responses were not quite
similar, the most common collective response was that the requirements were moderately easy to
meet. Across all countries, 28.6 percent of the respondents felt that the capital requirements for
the MFIs to transform were easy to meet while 71.4 percent felt they were moderately easy to
meet. From these results, it appears that in the EAC, meeting the minimum capital requirements
is not an impediment to the entry or transformation of unregulated entities into regulated status in
agreement with section 2.3.4 (ii) which calls for regulators to set minimum capitalisation levels
that are low enough to enable entities to enter into regulated space yet without attracting unviable
candidates (BCBS 2010).
Table 5.11: Ease or difficulty in meeting the minimum capital requirements
ASSOCIATIONS
78
Limit Kenya Uganda Burundi Rwanda Tanzania Total Percent
Easy to meet 1 0 1 1 0 3 42.9
Moderately easy 0 0 0 0 1 1 14.3
Extremely difficult 0 1 0 1 1 3 42.9
Impossible to meet 0 0 0 0 0 0 0.0
Total 7 100.0
MFIs
Limit Kenya Uganda Burundi Rwanda Tanzania Total Percent
Easy to meet 0 0 1 2 1 4 28.6
Moderately easy 4 3 0 2 1 10 71.4
Extremely difficult 0 0 0 0 0 0 0.0
Impossible 0 0 0 0 0 0 0.0
Total 14 100.0
Source: Research study findings, 2012
5.8.1.1 Challenges faced in meeting minimum capital requirements
Regardless of the fact that it appeared that meeting the minimum capital requirements for
regulated deposit taking MFIs did not pose any threats to entities seeking to enter or transform
into regulated status, the challenges in meeting this requirement were explored nevertheless. The
responses from the various countries were varied. The two common challenges that were
identified by majority of the respondents were (i) ability to meet the minimum capital
requirements; and (ii) ability to source suitable deep pocketed investors who would not erode the
mission of the MFI. The key specific responses are indicated as follows: In Burundi MFIs
indicated that identifying and mobilizing the right investors to join the organization was a
meticulous and lengthy process which took some time (approximately 6 months). In Rwanda, the
greatest challenge was raising the required capital because there were not enough potential
investors to invest in microfinance. In Kenya, Uganda and Tanzania, raising and maintaining the
minimum requirements; getting deep pocketed investors that were driven by the social mission
of microfinance; identifying and getting suitable shareholders with required capital resources,
and having the right and relevant mix of shareholders in respect of their key competencies were
the critical issues that were identified as challenges to raising minimum capital requirements. It
79
is clear that there is a strong linkage between the shareholding and capitalisation requirements.
Respondents in the EAC appear to be very passionate about ensuring that the mission of the MFI
is protected. In this regard, the choice of shareholders, who tend to be potential inventors and
equity partners, is something that they do not take lightly regardless of the delays it poses to the
licensing process.
5.9 OTHER LICENSING REQUIREMENTS
5.9.1 Constituting a Board of Directors
As indicated in section 2.3.4 (iii), ensuring that regulated deposit taking MFIs have good
corporate governance structures must never be compromised. It is in light of this that the EAC
member countries have benchmark corporate governance requirements for regulated deposit
taking MFIs (section 4.2.1). MFIs are, therefore, expected to have in place a competent Board of
Directors and management staff. Constituting good Board of Directors and management teams
differ from country to country. According to the study findings, the MFAs in Burundi and
Rwanda, indicated that constituting a Board of Directors with the required composition, size and
competencies as per the Central Bank’s requirements was extremely easy to meet; in Kenya, it
was reasonably easy to meet while Uganda and Tanzania conceded that it was extremely difficult
to meet. For MFIs themselves, the responses were different. Majority of the respondents in
Kenya indicated that it was slightly difficult to meet the requirements; while in Uganda and
Rwanda, majority found the requirements easy to meet. The experiences in Burundi and
Tanzania were varied. All in all, the collective summation of responses indicated that in the
EAC, constituting a Board of Directors is relatively uncomplicated as indicated by a total of 60
percent who felt that it was extremely easy to meet and reasonably easy to meet (Table 5.12).
Table 5.12: Constituting a Board of Directors
ASSOCIATIONS
Likely
experiences
Kenya Uganda Burundi Rwanda Tanzania Total Percent
Extremely easy
to meet
0 0 1 1 0 2 40.0
Reasonably
easy to meet
1 0 0 0 0 1 20.0
Slightly 0 0 0 0 0 0 0.0
80
difficult to meet
Extremely
difficult to meet
0 1 0 0 1 2 40.0
Impossible to
meet
0 0 0 0 0 0 0.0
Total 5 100.0
MFIs
Likely
experiences
Kenya Uganda Burundi Rwanda Tanzania Total Percent
Extremely easy to
meet
0 2 1 2 0 5 35.7
Reasonably easy
to meet
1 0 1 1 1 4 28.6
Slightly difficult
to meet
3 1 0 0 1 5 35.7
Extremely
difficult to meet
0 0 0 0 0 0 0.0
Impossible to
meet
0 0 0 0 0 0 0.0
Total 14 100.0 Source: Research study findings, 2012
5.9.2 Recruiting qualified management team
With regard to the ease or difficulty in recruiting qualified management teams that meet the
regulatory authority’s requirements, responses varied. While majority of the MFA respondents
indicated that the requirement was easy to meet, majority of the MFI respondents indicated that
this was a slightly difficult requirement (42.9 percent). Given the findings (Table 5.13) it would
be prudent to conclude that the process of recruiting qualified management teams as required is
not an easy process. This most likely has to do with the resources incurred with regards to cost
and time of hiring and (re) training teams to be able to fulfill their mandates effectively and
efficiently.
Table 5.13: Recruiting qualified management team
81
ASSOCIATIONS
Likely
experiences
Kenya Uganda Burundi Rwanda Tanzania Total Percent
Extremely easy
to meet
0 0 1 1 0 2 40.0
Reasonably
easy to meet
1 0 0 0 0 1 20.0
Slightly
difficult to meet
0 0 0 0 0 0 0.0
Extremely
difficult to meet
0 1 0 0 1 2 40.0
Impossible to
meet
0 0 0 0 0 0 0.0
Total 5 100.0
MFIs
Likely
experiences
Kenya Uganda Burundi Rwanda Tanzania Total Percent
Extremely easy
to meet
0 2 1 1 0
4 28.6
Reasonably easy
to meet
1 0 0 1 0
2 14.3
Slightly difficult
to meet
2 1 1 1 1
6 42.9
Extremely
difficult to meet
1 0 0 0 1
2 14.3
Impossible to
meet
0 0 0 0 0
0 0.0
Total 14.0 100.0Source: Research study findings, 2012
5.9.3 Raising funds for entry or transformation into regulated status
The study also sought to establish the ease or difficulties for MFIs in raising funds for entry or
transformation into regulated status as a deposit taking MFI. This was with regards to funds
82
needed for setting up branches, management information systems, and recruiting staff among
other capital intensive requirements. The MFAs in the EAC had varied responses, with Uganda
and Tanzania citing that these requirements were extremely difficult to meet, Kenya and Burundi
indicating they were slightly difficult to meet and Rwanda indicating they were reasonably easy
to meet. For the MFIs themselves, majority of the Kenyan respondents, in agreement with the
Association indicated this was a slightly difficult requirement to meet. The rest of the EAC
respondents had varied responses. Responses from MFA respondents indicated that raising funds
for entry or transformation into regulated status was either slightly or extremely difficult to meet
as indicated by 40 percent of the respondents, respectively. Only 20 percent indicated that raising
funds was reasonably easy to meet. With regard to MFIs, 50 percent indicated that raising funds
was slightly difficult to meet while 28.6 percent indicated it was extremely difficult to meet. The
analysis is presented in Table 5.14 below.
Table 5. 14: Raising funds for entry or transformation into regulated status
ASSOCIATIONS
Likely
experiences
Kenya Uganda Burundi Rwanda Tanzania Total Percent
Extremely easy to
meet
0 0 0 0 0 0 0
Reasonably easy
to meet
0 0 0 1 0 1 20
Slightly difficult
to meet
1 0 1 0 0 2 40
Extremely
difficult to meet
0 1 0 0 1 2 40
Impossible to
meet
0 0 0 0 0 0 0
Total 5 100
MFIs
Likely
experiences
Kenya Uganda Burundi Rwanda Tanzania Total Percent
Extremely easy to
meet
0 0 1 1 0 2 14.3
83
Reasonably easy
to meet
0 1 0 0 0 1 7.1
Slightly difficult
to meet
3 1 1 1 1 7 50.0
Extremely difficult
to meet
1 1 0 1 1 4 28.6
Impossible to meet 0 0 0 0 0 0 0.0
Total 14 100.0 Source: Research study findings, 2012
5.9.4 Preparing Feasibility Study or Business Plan
The study revealed that while MFAs in Uganda, Burundi and Rwanda indicated that it was
reasonably easy for MFIs to develop feasibility plans and business plans, Kenya and Tanzania
MFA respondents indicated that this requirement was slightly difficult to meet. With regards to
MFI respondents, majority in Kenya were in agreement with the responses from the Association.
In Uganda, majority indicated that it was extremely easy. In Rwanda, the MFIs indicated it was
reasonably easy to meet, while in Burundi and Tanzania, the responses were varied. The varied
responses have to do with the resources used in preparing the feasibility study and business
plans. Some institutions rely on external consultants, of which their input is relatively minimal,
whilst others assign dedicated staff members to do this task, which can be quite an involving and
rigorous process. On average, it is reasonably easy to meet requirements to prepare feasibility
studies or business plans (60 percent) while only 40 percent responded that it was slightly
difficult. The results are presented in Table 5.15 below.
Table 5.15: Preparing Feasibility Study or Business Plan
ASSOCIATIONS
Likely
experiences
Kenya Uganda Burundi Rwanda Tanzania Total Percent
Extremely easy to
meet
0 0 0 0 0 0 0.0
Reasonably easy
to meet
0 1 1 1 0 3 60.0
Slightly difficult
to meet
1 0 0 0 1 2 40.0
84
Extremely
difficult to meet
0 0 0 0 0 0 0.0
Impossible to
meet
0 0 0 0 0 0 0.0
Total 5 100.0
MFIs
Likely
experiences
Kenya Uganda Burundi Rwanda Tanzania Total Percent
Extremely easy to
meet
0 2 1 0 0 3 21.4
Reasonably easy
to meet
1 0 0 2 1 4 28.6
Slightly difficult
to meet
2 1 0 0 1 4 28.6
Extremely difficult
to meet
1 0 1 1 0 3 21.4
Impossible to meet 0 0 0 0 0 0 0.0
Total 14 100.0 Source: Research study findings, 2012
5.9.5 Setting up requisite premises
While the responses varied, the study revealed that majority of the MFA and MFI respondents
indicated that setting up of premises was either slightly or extremely difficult to meet (Table
5.16). This is due to the fact that setting up the requisite places of business as per the Central
Banks’ standards is quite costly in terms of monetary and other resources, and is time consuming
and laborious [Section 2.3.4 (iv)]. About 40 percent of the respondents felt that setting up
requisite premises was slightly difficulty while 20 percent found it extremely difficult.
Table 5.16: Setting up requisite premises (including branches and other stipulated places of
business) as required by the Central Bank
ASSOCIATIONS
Likely
experiences
Kenya Uganda Burundi Rwanda Tanzania Total Percent
85
Extremely easy
to meet
0 0 0 0 0 0 0.0
Reasonably easy
to meet
0 0 1 0 0 1 20.0
Slightly difficult
to meet
0 1 0 1 0 2 40.0
Extremely
difficult to meet
1 0 0 0 0 1 20.0
Impossible to
meet
0 0 0 0 1 1 20.0
Total 5 100.0
MFIs
Likely
experiences
Kenya Uganda Burundi Rwanda Tanzania Total Percent
Extremely easy to
meet
0 0 1 1 0 2 14.3
Reasonably easy
to meet
1 1 0 0 0 2 14.3
Slightly difficult
to meet
1 1 1 2 0 5 35.7
Extremely
difficult to meet
2 1 0 0 2 5 35.7
Impossible to
meet
0 0 0 0 0 0 0.0
Total 14 100.0 Source: Research study findings, 2012
5.9.6 Developing a suitable MIS and reporting system
The study also sought to establish the ease or difficulties for MFIs in developing a suitable
Management Information System (MIS) and reporting system that met the requirements of the
respective country Central Banks. The Associations in Kenya, Rwanda and Tanzania indicated
that it was extremely difficult for MFIs to meet this requirement; however in Uganda and
Burundi the Associations indicated that this requirement was reasonably easy to meet and
86
extremely easy to meet, respectively. On average 60 percent, of the MFAs indicated that it was
extremely difficult to develop a suitable MIS and reporting system compared to 20 percent who
indicated it was extremely easy and reasonably easy to meet this requirement, respectively. With
regards to MFI respondents, all respondents in Kenya, Rwanda and Tanzania indicated that this
requirement was slightly difficult to meet while in Uganda all respondents indicated that the
requirement was reasonably easy to meet. Responses in Burundi were varied. All in all, majority
of the MFI respondent indicated that this requirement was extremely difficult to meet (50
percent) while 28.6 percent indicated that it was slightly difficult to meet requirement of
developing a suitable MIS and reporting system. This is due to the heavy investments in
technology needed to ensure the MFI has a robust information technology (IT) system. The
results are presented in Table 5.17 below.
Table 5.17: Developing a suitable MIS and reporting system
ASSOCIATIONS
Likely
experiences
Kenya Uganda Burundi Rwanda Tanzania Total Percent
Extremely easy to
meet
0 0 1 0 0 1 20.0
Reasonably easy
to meet
0 1 0 0 0 1 20.0
Slightly difficult
to meet
0 0 0 0 0 0 0.0
Extremely
difficult to meet
1 0 0 1 1 3 60.0
Impossible to
meet
0 0 0 0 0 0 0.0
Total 5 100.0
MFIs
Likely experiences Kenya Uganda Burundi Rwanda Tanzania Total Percent
Extremely easy to
meet
0 0 1 1 0 2 14.3
Reasonably easy to
meet
0 1 0 0 0 1 7.1
Slightly difficult to 2 1 0 1 0 4 28.6
87
meet
Extremely difficult
to meet
2 1 1 1 2 7 50.0
Impossible to meet 0 0 0 0 0 0 0.0
Total 14 100.0 Source: Research study findings, 2012
5.9.7 Length of the licensing process
The length of the licensing process has fundamental implications for entry or transformation of
MFIs into regulated deposit taking institutions. The question on thoughts regarding the length of
the licensing process was posed to respondents. Majority of the MFI respondents indicated that
the length of their licensing processes were moderate (69.2 percent) while 30 percent felt that the
licensing process was too long and therefore affecting entry or transformation of MFIs. On the
other hand, 44 percent of the MFAs felt that the licensing process was too long and the same
applied to those who recorded the length of licensing as moderate. Regarding specific country
responses, respondents in Uganda and Rwanda indicated that the licensing timeframe was
moderate. Respondents in Burundi. Kenya and Tanzania had mixed responses; where in Kenya
respondents indicated that the process was moderate and long respectively; while in Tanzania,
respondents indicated that the licensing process was quite short and too long, respectively. In
Burundi, while the MFA indicated the process was quite short, sampled MFIs felt it was
moderate.
Table 5.18: Length of the licensing process
ASSOCIATIONS
Thoughts Kenya Uganda Burundi Rwanda Tanzania Total Percent
Quite short 0 0 1 0 0 1 11.1
Moderate 1 1 0 1 0 4 44.4
Too long 0 0 0 0 1 4 44.4
Total 9 100.0
MFIs
Thoughts Kenya Uganda Burundi Rwanda Tanzania Total Percent
Quite short 0 0 0 0 0 0 0.0
Moderate 2 3 1 2 1 9 69.2
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Too long 2 0 0 1 1 4 30.8
Total 13 100.0Source: Research study findings, 2012
While the MFA in Burundi thought the length of the licensing process was quite short, the MFI
respondent indicated it was moderate. The respondents indicated that the process depended on
the nature of the case suggesting that if the application packet contained all required elements,
then the analysis of the licence application would be quicker. One of the respondents provided
highlights of the licensing process indicating that it took about a month after the licensing
request had been submitted to the Central Bank, for the Bank to notify the MFI that they have
received all the documents they needed to analyze their request. It then took up to the 3 months
for the Central Bank to grant or deny the MFI approval to work as a deposit taking MFI.
In Kenya, the respondents indicated that although 3-6 months would be ideal, it took 12 months
and sometimes longer for a licence application to be finalised. The MFA noted that it had been
challenging for MFIs to meet the transformation requirements hence delays in being licensed.
One year, in the respondents’ opinion, was too long for licensing, especially for new entities that
needed to commence business immediately. One MFI respondent indicated that business
opportunities were lost during the vetting and application process. This translated to
transformation being a very expensive process for entities, especially for new ones, which were
not able to conduct any business while still waiting to complete the process. This situation
caused anxiety to the staff and stakeholders of the institution. In addition, a MFI respondent
indicated that if the licensing process was too long, then the sense of commitment and focus of
stakeholders would be lost.
In Rwanda, the respondents indicated that it took 4-6 months to acquire a licence; although 6
months was too long. One respondent added that during that period, the MFIs equity was held at
the Central Bank without earning any interest which was unfair for a company which expends
without generating revenue. Another respondent indicated that the licensing requirements and
conditions were not clarified in a structured manner; with new conditions being introduced as the
licensing process progressed.
Respondents from Tanzania indicated that the licensing process was lengthy because the
requirements were expensive, shareholding structures took time to negotiate and expertise in
microfinance was not vastly available in the local market. Respondents from Uganda, on the
other hand, indicated that it took an average of 6 months to obtain a response from the Central
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Bank. One respondent even expressed satisfaction that BOU was cooperative and ‘openly willing
to bring as many institutions as possible’.
5.9.8 Ideal time frame and process in obtaining a licence from the Central Bank
The study sought to get views from the respondents’ on what an ideal time frame (Table 5.19)
and licensing process would be to them. The different respondents shared diverse opinions;
however, majority (60 percent) indicated that 3 months was ideal for an applicant to obtain a
licence to conduct deposit taking business from the point of application. In addition, the MFA
respondent in Burundi indicated that the current licensing process was rigorous and meticulous,
which was quite appropriate and ideal for the industry. One MFI respondent indicated that
‘taking into consideration the Central Bank’s expertise in the assessment of the quality of MFIs
seeking licensing, and in light of the volume of work involved in the analysis of a licence
request, 3 months presents an ample timeframe to evaluate a request, conduct the appropriate
follow-up and issue the licence’
The Kenyan MFA indicated that 9 months was an ideal timeframe; however, new institutions
could take less time than existing ones that were transforming to regulated status. The MFI
respondents on the other hand, indicated that the licensing process was too lengthy and suggested
a period between 6 to 12 months. They also suggested that (i) once all licensing requirements
have been met, licensing should be immediate (ii) an interim licence should be given within 6
months upon application and the applicant given a timeframe of up to one year within which to
comply with the outstanding issues before it can receive a licence; and (iii) thereafter if the
institution did not comply, then the interim licence would be revoked with no further extension.
One year period, in their opinion, gave a strong indicative timeline to gather resources and
develop systems, as well as assess/evaluate whether the strategy was workable or working. The
respondents also suggested that the timeframe should not be too short in order to enable the
regulator to carry out thorough due diligence.
For Rwanda, the MFI respondents suggested 3-6 months as ideal as the ‘period is long enough
for the Central Bank to process the dossier, conduct due diligence and respond to the MFI; and
for the MFI to start the deposit taking business. One MFI respondent went to the extent of
providing a licensing procedures’ checklist including timeframes for all stages of the process of
up to 6 months.’ To assist this process, one MFI respondent suggested that if the conditions for
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qualification were clearly stated on the onset, then it would be easy for any MFI to prepare
documentation and other licensing requirements even before making the application.
The respondents from Tanzania suggested that the licensing process should be differentiated for
existing institutions seeking to transform from new institutions entering the market. For Uganda,
respondents conceded that 6 months as required in Section 7(3) of the MDI Act 2003 was
enough time for the Central Bank to conduct due diligence and verify the applicants’ capabilities
and planned strategies. Specific responses with proposed licensing processes were also submitted
providing suggestions that the Central Bank conduct thorough due diligence and issue licences
upon the applicants’ satisfactory fulfillment of licensing requirements. Overall, 50 percent and
35.7 percent of all MFIs that responded felt that the ideal time to obtain a license was 3 months
and six months respectively. This is a very critical factor given that some applications take up to
12 months or more to be processed as indicated in Kenya in section 5.9.7. The results are
presented in Table 5.19.
Table 5.19: Ideal time frame to obtain a license from the Central bank
ASSOCIATIONS
Ideal time Kenya Uganda Burundi Rwanda Tanzania Total Percent
3 months 0 0 1 1 1 3 60
6 months 0 1 0 0 0 1 20
9 months 1 0 0 0 0 1 20
12 months 0 0 0 0 0 0 0
Total 5 100
MFIs
Ideal time Kenya Uganda Burundi Rwanda Tanzania Total Percent
3 months 2 0 1 3 1 7 50.0
6 months 1 2 0 1 1 5 35.7
9 months 0 0 0 0 0 0 0.0
12 months 1 1 0 0 0 2 14.3
Total 14 100.0Source: Research study findings, 2012
Part D: Non-licensing and regulatory requirements and considerations
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5.9.9 Impeding non licensing requirements
The study sought to establish what non-licensing requirements of the microfinance legislation in
the respective EAC countries would deter an institution/entity from entry or transformation into a
regulated deposit taking MFI. The qualitative responses from the different EAC member
countries varied. The MFA in Burundi indicated that some deterrents would include stringent
prudential standards, monitoring and control of regulated MFIs and penalties for offenders. In
Kenya, the MFI respondents indicated that strict lending limits that stunt the potential growth of
the institution, stringent risk classification and provisioning requirements, implications on the
breach of the law and misplaced fear that the activities, performances and results of the
institution would be under scrutiny and under specific reporting requirements set by the regulator
were the greatest deterrents. The MFA in Tanzania also indicated that the risk classification and
provisioning criteria was too stringent for MFIs. In addition, the MFA and MFI respondents in
Tanzania indicated that the limits on lending using deposits (lending not exceed 60% of deposits)
and reporting requirement were too stringent. The Rwanda MFI respondents indicated the
deterrents were limits on financial resources and limits on service delivery; and in Uganda,
respondents indicated that the limits on lending, limits on undertaking certain operations, too
many regulatory requirements and too much supervision by the regulator were the key deterrents.
5.9.10 Impeding non-regulatory considerations
The study also sought to establish what non-regulatory considerations would deter an entity from
entry or transformation into a regulated deposit taking MFI. The qualitative responses from the
different EAC member countries varied. The respondents from Burundi and Rwanda indicated
that the strategic objectives of an institution played a key role in determining whether an entity
would enter or transform into regulated status. To explain this point, a respondent added that, in
Burundi, most MFIs that are deposit taking did not serve the poorest of the poor, which is one of
the core missions of an MFI. ‘Most tend to follow the trend of commercial banks with regards to
their client focus. Part of the explanation for the shift in customer focus is the higher cost of
operation associated with deposit taking MFIs. They have bigger infrastructure, often times a
larger number of staff, both of which raise costs and require more income. Serving the very poor,
therefore, does not generate enough revenue to cover the costs.’ An MFI respondent from
Burundi also indicated that the lack of organizational competencies, skills and background in
microfinance were possible deterrents to an institution’s entry or transformation into a deposit
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taking MFI. Another respondent indicated that an MFI choosing to remain faithful to this lowlier
market segment may opt to remain a credit-only institution.
For Kenya, the MFA indicated that the high cost of transformation and competition with non
regulated MFIs was a key deterrent and MFIs opted not to seek regulation to avoid these costs.
Responses raised by the MFI responses had to do with the operational capacity and capabilities
(or lack thereof) to conduct deposit taking business in terms of infrastructure, systems, staff,
processes and procedures. In Tanzania, the state of organizational competencies and capacities
were also a factor. Finally for Uganda, the MFA respondent indicated that the high costs of
investment in operations, infrastructure and staffing which increased costs were likely deterrents
to entry or transformation into regulated status.
5.10 DISCUSSIONS AND INTEPRETATIONS
This subsection of the paper provides further discussions and interpretation of the results. Based
on the responses from the respondents in the study, specific underlying themes were identified to
summarise the findings of the study. These themes are discussed in this subsection as follows (i)
Motivation and benefits of transformation, (ii) Regulatory challenges and impediments to
transformation (iii) Licensing and regulatory requirements and considerations, and (iv) Non
licensing and regulatory requirements and considerations.
5.10.1 Motivations and Benefits of Transformation
Section 2.3.2 of the research paper discussed the motivations for transformation based on studies
and surveys conducted in several developing nations in Latin America, Asia and Africa. The
discussions revealed that the key reasons for transformation of NGOs into regulated deposit
taking MFIs are interrelated. The primary reason as indicated in the literature was to reduce
donor dependency and enhance the financial sustainability of institutions in order to reach
significant scale and enhance outreach. Regulated deposit taking MFIs are allowed to mobilise
public deposits, can attract diverse avenues of financing and can serve clients with diversified
financial services and products to fund growth and outreach. Another critical reason advanced in
the literature for transformation was for unregulated entities to comply with legal requirements.
The real (experienced) or perceived (anticipated) benefits of transformation were discussed in the
literature as well as based on the respondents’ feedback. These benefits are quite similar to, and
are the likely reasons that fuel, the motivation for new or transforming entities to desire or seek
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to enter or transform as regulated deposit taking MFIs. Lessons from the literature (Sections 1.2;
2.3.2 and 2.3.3) indicated that reduced donor dependency, greater access to, diverse sources of
funds; enhanced outreach and service to more low-income consumers; improved internal
processes and professionalism; enhanced range of products; and legitimacy in the financial sector
were some of the benefits of transformation.
The responses from both MFA and MFI respondents in this particular research study
corroborated the fact that the motivations for, and benefits of, transformation in the EAC actually
do not differ from those in the other developing nations across the globe. The three top reasons
shared by the respondents were (i) ability to mobilize public savings, (ii) credibility or perceived
stability due to regulation by the Central Bank, and (iii) diversification of product range. The
reasons still link to the ultimate goal of enhancing financial inclusion as increased savings
mobilisation increases the prospects of increasing on lending; credibility or perceived stability
due to regulation accords the MFI visibility and attracts additional private investors aimed at
expanding business operations; while the diversification of product ranges allows MFI to offer
more services to more clients. Ultimately, regardless of the form, the motivations for, and
benefits of, transforming NGOs into regulated deposit taking MFIs leads to the ultimate goal of
expanding outreach sustainably.
5.10.2 Licensing and regulatory requirements and considerations
The study revealed that 64 % of the MFI respondents had considered, or were currently in the
process of, entering or transforming into regulated deposit taking MFIs. Out of these, over half of
the respondents (57.1%) intended to get licensed and regulated as a deposit taking MFI over the
next 3 years. One institution indicated that it planned to set up a separate deposit taking
microfinance institution instead of converting the existing one; although the time frame was not
provided. It was therefore important to understand what the considerations or challenges were
posed when determining these time frames. The following are some of the factors that the study
identified that impeded or provided challenges to the entry or transformation into regulated
status: cost of transformation, inhibitive regulatory requirements, ownership and shareholding
requirements and capitalisation requirements.
5.10.3 Cost of Transformation.
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The cost to transformation is one of the areas that cannot be overlooked in the entry or
transformation of entities into regulated deposit taking MFIs. Section 2.3.4(iv) of the study
indicated that the cost of transformation was one of the biggest challenges for transforming
entities. Averaging over USD 1 million dollars in some cases, these costs tend to be heavy and
prohibitive and cannot be afforded by most MFIs. Costs incurred during the transformation
process cover investments to develop policies, processes and infrastructure including
management information systems, recruitment and training staff, preparing of premises. To
support this fact, both MFA and MFI respondents indicated that one of the greatest challenges
that led MFIs not to consider being licensed and regulated as deposit taking MFIs were the costs
of entry or transformation in regulated status as deposit taking MFIs (Section 5.2.3). Majority of
the respondents indicated that the costs of setting up MFIs was considered too high in terms of
setting up of the corporate governance structures, information technology platforms and
processes, physical branch infrastructure, staffing, developing and meeting reporting
requirements, among other transformation costs. Beside the cost of transformation in monetary
terms, MFAs and MFIs in the EAC indicated that the licensing process for both new and existing
entities was relatively long and arduous. While they recommended that the ideal time should be
between 3-12 months, some of the respondents indicated that the licensing process sometimes
takes over a year to complete. It was indicated that the licensing process was lengthy because the
requirements were expansive and often too expensive.
5.10.4 Inhibitive regulatory requirements
The questions on what regulatory requirements inhibit entry or transformation of MFIs into
regulated deposit taking entities was extensively analyzed. Respondents in the study indicated
that some of the provisions in the microfinance regulatory regime, to a large extent, played a role
in impeding entry or transformation into regulated status. While some respondents indicated that
a number of the licensing, regulatory, supervisory and reporting requirements were too stringent
or onerous, other respondents indicated that the microfinance laws were not easy to understand.
In addition, to this, it appeared that regulatory arbitrage was playing a big role in dissuading
applicants from seeking to be licensed as regulated deposit taking MFIs. One MFA respondent
even indicated that leaving some MFIs outside of a legal framework (unregulated) weakened the
desire to transform. In agreement with these findings, section 2.3.3, noted that transformation can
be made more difficult where legislation and regulations are inappropriate and rigid (Rosengard
2000; Christen et al. 2011). Legislation and regulations whose provisions, requirements and
standards are not adapted appropriately to the microfinance industry are likely to present
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regulatory obstacles that inhibit the entry and participation of new or transforming entities in the
regulatory space (Gallardo 2002).
5.10.5 Ownership and shareholding requirements
Although only 14% of the EAC MFI respondents indicated that their shareholding was not
within the required limits of their respective regulators, the respondents in the different EAC
countries had different opinions regarding the ownership requirements in their respective
countries. While respondents in Kenya and Tanzania indicated that it was extremely difficult for
new or transforming entities to meet the required shareholding requirements and limits, for
Uganda and Burundi it was relatively easy. The greatest concerns regarding ownership that were
raised have to do with the sourcing of suitable likeminded strategic investors and equity partners.
The major concerns raised are whether new shareholders would be able to uphold the vision,
mission and values of an existing MFI in order to safeguard the MFIs identity, brand, culture and
client focus of the institution. Majority of the respondents who were concerned about diluting
shareholding to external investors expressed concern that devolving shareholding to external
investors would reduce the NGO or original MFIs ownership to the extent that mission drift
would be eminent. The study revealed that challenge of identifying suitable investors was quite
difficult for many institutions in the EAC leading to delays in the licensing process.
Indeed as highlighted in section 2.3.4 (iv), the dilution of ownership to external investors may
result in loss of control or influence of original shareholders over the direction or mission of an
MFIs business (Christen et al. 2011). Where investors recruited are more profit driven rather than
social mission driven, an MFI may face increased risk of drifting from its social mission. Further,
very stringent shareholding and ownership limits are perceived to be unattractive and may inhibit
entry by promoters or applicants seeking licences to establish deposit taking MFIs (Gallardo
2002). However, as regulators, ensuring that good corporate governance practices are upheld by
all deposit taking institutions, including deposit taking MFIs, is paramount in ensuring the
protection of depositors and financial sector stability. The fundamental issue to address would be
how to ensure good corporate governance without compromising the mission and very existence
of the deposit taking MFIs.
5.10.6 Capital Requirements
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While the respondents in the EAC did not express fundamental difficulties in meeting the
minimum capital to operate regulated deposit taking MFIs, they related the ability to meet capital
requirements with the ability to get suitable investors to inject capital into the institution, and
once again reiterated the challenge of lack of suitable deep pocketed yet likeminded investors
who were driven by the social mission and not the commercial benefit of the organisation. For
Tanzania, respondents indicated that the regulator had already taken steps to address this issue.
The capital for deposit taking MFIs was rather high initially and had to be reduced by the Central
Bank to enable more institutions to join.
5.11 NON-LICENSING AND REGULATORY REQUIREMENTS AND
CONSIDERATIONS
The qualitative responses from the different EAC member countries regarding the non-licensing
and non regulatory requirements that were likely to deter an entity from entry or transformation
into a regulated deposit taking MFIs varied. Some of the common non-licensing regulatory
requirements that were cited included: strict prudential standards including lending limits, risk
classification and provisioning, and reporting requirements which respondents in the EAC felt
were rather stringent. The risk classification and provisioning as well as reporting requirements
were of particular concern to Kenyan and Tanzanian respondents. Rwanda and Uganda indicated
that limits on service delivery and certain operations were quite a deterrent. Overall, the EAC
respondents indicated that too many regulatory requirements and too much supervision by the
regulator were the deterrents to entry into regulated status.
Regarding non regulatory impediments, the following were cited as common to the EAC
respondents. Majority of the respondents indicated that the strategic objectives or orientation of
an institution could impact the decision on whether or not to enter or transform into regulated
status. This includes the organisational missions and visions and strategic objectives. On one
hand, when an institution does not see any profit in serving poor clients on a large scale, it may
chose not to transform. On the other hand, some entities consider transformation a deterrent in
itself that prevents them from serving the poorest clients because of the cost of transformation
and institutional change that follows the process. This point is supported in section 2.3.2 which
highlights the fact that in spite of the gains, transformation does not apply to all unregulated
entities as the process of transformation is rather difficult. Only strong and sustainable
institutions with a good financial record should strive to transform (Robinson 2004). Other
common non regulatory impediments indicated were (i) lack of organizational competencies,
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capacities, skills and background in the microfinance skills. Finally the high cost of
transformation for investment in operations, infrastructure and staffing came up several times as
a concern and deterrent to transformation or entry into regulated status.
5.12 CONCLUSIONS
The study set out to assess regulatory barriers impeding the entry or transformation of
unregulated microfinance entities into regulated status under the specific microfinance
legislations and regulations in the EAC. A detailed and in depth literature review was conducted
in chapter two to develop a solid theoretical framework for the research. This in tandem with the
chronological guidance in chapter three on the research methodology formed fertile ground for
data collection and analysis as outlined in chapter five. The analysis confirmed that indeed the
East African economic landscape is littered with barriers that impede entry or transformation of
unregulated microfinance entities into regulated status. These include; cost of compliance, long
and rigorous licensing processes, stringent/fallible reporting requirements, legal framework and a
general averse attitude towards regulation underpinned a lack of understanding of the regulation
framework/benefits. Based on this we conclude that indeed barriers exist which require a policy
and legal environment review to spur increased appetite for entry into regulated status.
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CHAPTER SIX: CONCLUSION AND POLICY RECOMMENDATIONS
6.1 CONCLUSION
This paper has extensively looked at barriers that impede entry or transformation of MFI into
regulated deposit taking institutions in developing countries and within the EAC. The findings of
the research study and literature review based on studies and surveys conducted in several
developing nations in Latin America, Asia and Africa indicate that indeed there are motivations
and benefits of entry and transforming into regulated deposit taking. Entities seek to transform
into licensed and regulated financial institutions in order to access diversified commercial
sources of funds, including voluntary savings, to fund growth and outreach; provide a wider
range of services, including savings; comply with legal requirements and ultimately increase
long-term development impact (Rhyne 2002; Robinson 2004; Basel Committee on Banking
Supervision (BCBS) 2010; Christen et al. 2011). Essentially, the regulation and supervision of
deposit taking microfinance leads to the ultimate goal of expanding outreach sustainably.
The study has also identified that there are impediments that deter or slow entities from seeking
entry or transformation into regulated status, including the cost of transformation, inhibitive
regulatory requirements and ownership and shareholding requirements, among others. To
continue to enable the entry or transformation of entities and address the impediments and
barriers of entry or transformation into regulated status, the following policy recommendations
are proposed.
6.2 ENABLING LEGAL AND REGULATORY FRAMEWORKS
The first key recommendation that can be made from this research concerns the enabling legal
and regulatory framework. Proactive regulators, who have embraced the additional mandate of
expanding financial inclusion, must be cognisant of the catalysts that enable entities, and
impediments that deter entities from, entering or transforming into regulated deposit taking
MFIs. The entry or transformation of entities into regulated status can be made difficult where
legislation and regulations are inappropriate and rigid. Legislation and regulations whose
provisions, requirements and standards are not adapted appropriately to the microfinance
industry are thus likely to present regulatory obstacles that inhibit the entry and participation of
new or transforming entities in the regulatory space. As indicated in section 2.3.4, regulators
must work in partnership with microfinance industry stakeholders to create an enabling
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environment that facilitates the entry of new entities and the transformation of unregulated
entities into licensed and regulated deposit taking institutions without compromising the safety of
depositors’ funds and stability of the financial system (Rosengard 2000; Gallardo 2002; Christen
et al. 2011).
Policy proposal: There is need for EAC regulators to continually adjust existing, or formulate
clear and appropriate microfinance legislation to provide appropriate and relevant provisions that
create an enabling environment for ease of entry and transformation. This may be done through
sharing of experiences and lessons together, and particularly sharing of regulatory and
supervisory practices that work well. The EAC member states must seek to do this in order to
enable the MFIs in the respective countries to grow in size and scale as the EAC moves to
implement policies towards the realisation of a monetary union. EAC member countries
6.3 APPROPRIATE LEGAL AND REGULATORY FRAMEWORKS
Regulators in the EAC, as well as in other developing nations, must remain cognisant that in as
much as the regulation and supervision of deposit taking MFIs plays a critical role in enhancing
financial inclusion, not all entities qualify or desire to be deposit taking MFIs. Further, not all
MFIs must be prudentially regulated and supervised. Regulators must, therefore, develop
appropriate regulatory environments for those seeking to be regulated as deposit taking MFIs as
well as those who do not wish to. As indicated in section 2.4.5 there are five broad approaches of
regulating MFIs as follows: no regulation, self-regulation, hybrid regulation, regulation by
existing banking laws and the regulation by special MFI laws.
Policy proposal: There is need for regulators within the EAC to understand and carefully
consider the distinct features and characteristics of MFIs and their clients as well as the various
institutional types or forms of MFIs in the specific microfinance sectors when determining the
most appropriate approach to use in their regulation and supervision. Where regulatory arbitrage
is rife because of lack of regulation in some areas of the microfinance industry, EAC member
countries should implement appropriate regulatory approaches, for instance self regulation or
hybrid regulation, to provide a safe regulatory platform to encourage growth and innovation in
the microfinance industry.
6.4 LICENSING AND REGULATORY REQUIREMENTS
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One important aspect in regulation and supervision of MFIs has to do with licensing and
regulatory requirements. The literature in this study indicated that the transformation process can
be difficult and time-consuming and may present some threats or challenges that may
compromise the same goals for transforming, for instance mission drift. The study specifically
identified the cost of transformation (in terms of money and time), inhibitive regulatory
requirements and long and rigorous licensing processes as some of the factors that impeded or
provided challenges to the entry or transformation into regulated status.
Policy proposal: There is need for EAC regulators to revise the microfinance licensing
procedures and other inhibitive regulatory requirements in order to increase entry and
transformation of MFIs into the deposit taking regulated environment. This will improve their
operations and enable them to reach out to more of the unbanked population in the EAC. There is
also need for regulators within the EAC to learn from one another, particularly from those with
relatively appropriate regulations to help one another improve the regulatory and supervisory
environment.
6.4.1 Cost sharing mechanisms
As was revealed in the study, the cost of transformation is one of the most common impediments
to entry or transformation into regulated status. Costs incurred during the transformation process
cover investments to develop policies, processes and infrastructure including management
information systems (MIS), recruiting and training staff and preparing of premises. These costs
tend to be heavy and prohibitive and may not be afforded by most MFIs (Robinson 2004).
Policy proposal: Regulators in the EAC should embrace financial innovations that make it
possible to reduce costs of setting up business for regulated deposit taking MFI. Enabling the use
of alternative places of business and allowing the sharing of the MIS and other infrastructure are
some of the avenues that may be explored by regulators to reduce costs of transformation for
MFIs. One example is the use of the agency model in Kenya, where financial institutions namely
commercial banks and deposit taking MFIs are allowed to contract and use third party retail
outlets to conduct specified deposit taking business on their behalf. This model would enable
deposit taking institutions MFIs to expand reach significantly and cost effectively.
6.4.2 Inhibitive regulatory requirements.
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Stringent regulatory requirements can, to a large extent, deter or inhibit entities from entering or
transforming into regulated status. Regulators may consider applying ‘risk based licensing’
which applies rigor where risk is more prevalent in the different stages of the licensing process.
This does not mean that some entities will be vetted more harshly or less harshly than others; but
it would mean that consideration be put mostly to where more risks are evident in the different
stages of the licensing process.
Policy proposal: There is need for EAC regulators to interrogate the potential risks that are posed
by entities seeking to be regulated as deposit taking MFIs and carefully consider which risks
every licensing requirement seeks to mitigate. If there is less risk in a particular area, then the
licensing and regulatory requirements should not be too stringent and time consuming.
6.4.3 Ownership and shareholding requirements
Indeed, it is acknowledged that placing ownership and shareholding limits for single, group or
related shareholders in deposit taking MFIs is a key principle of good corporate governance
However, very stringent shareholding and ownership limits may be perceived as unattractive and
inhibit entry by promoters or applicants seeking licences to establish deposit taking MFIs. In
some EAC countries, ownership was not an impediment to entry or transformation while in
others, it was one of the challenges cited by respondents. It is therefore worth mentioning that
regulators therefore provide clear standards for ownership that are applicable and realistic while
at the same time ensuring that good corporate governance practices are observed (BCBS 2010).
For example, EAC regulators may provide transforming entities which are financially sound and
which have met all other licensing requirements with a transitional grace period to divest their
shareholding over a specified period of time while they continue to operate under the supervision
of the Central Bank. This would be a condition to the licence which would be closely monitored
by the Regulator to ensure compliance and prevent breach of the licensing condition. This
transitional grace period would provide the entities with adequate time and opportunity to
comply with the ownership and shareholding limits and attract suitable likeminded investors in
order to avert the risks of mission drift.
Policy proposal: Regulators within the EAC region would need to provide clear standards for
ownership that are applicable and realistic while at the same time ensuring that good corporate
governance practices are observed.
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6.5 NON-LICENSING AND REGULATORY REQUIREMENTS AND
CONSIDERATIONS
6.5.1 Non-licensing requirements and considerations
Regarding non-licensing requirements and considerations, regulators must note that not every
regulation and supervisory approach is appropriate for the different types of MFIs. Regulators
must therefore strive to understand the MFIs and the environment they operate under in order to
come up with appropriate legislation and regulations whose provisions, requirements and
standards are appropriate for the microfinance industry. They must always be cognisant that
repressive and inappropriate regulation may be worse than no regulation at all (Gonzalez-Vega
2002).
Policy proposal: All regulators within the EAC must work in consultation with the respective
microfinance industry players to amend or create regulations that are appropriate to the
microfinance industries.
6.5.2 Non-regulatory requirements and considerations
Regarding non-regulatory requirements and considerations, the regulators ought to work with the
respective MFAs to educate and provide microfinance players with a clear understanding of the
roles and processes of regulation and supervision. It is also important to provide consumer
education to allay various misconceptions about regulation and supervision of microfinance that
may play a role in deterring entities from seeking to be licensed and regulated as deposit taking
MFIs.
Policy proposal: Regulators within the EAC region ought to work with the respective MFAs to
educate and provide microfinance industry players with a clear understanding of the roles and
processes of regulation and supervision with regard to non-regulatory requirements and
considerations.
6.5.3 Peer Learning Mechanisms
Peer learning is a fundamental factor to improving the microfinance regulatory regimes in the
EAC. Towards this, regulators as well as the MFAs in the EAC must seek to develop knowledge
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sharing mechanisms to facilitate peer-to-peer exchanges, amongst themselves. This may be done
through workshops, knowledge exchange visits, attachments and joint inspection programs
which are already ongoing in different arenas of the financial sector. The aim of these
interactions is to learn from peers as well as to set standards of best practice. Specifically, in the
EAC, these mechanisms would be useful in identifying areas of convergence and divergence in
the microfinance legal and regulatory frameworks in order to identify and harmonise provisions
in the microfinance laws that work best in the different EAC countries.
Policy proposal: Regulators, as well as the MFAs, in the EAC must seek to develop knowledge
sharing mechanisms to facilitate peer-to-peer exchanges amongst themselves. This can be
achieved through workshops, knowledge exchange visits, attachments and joint inspection
programs which are already ongoing in different arenas of the financial sector.
Ultimately, regulators in the EAC and in developing nations must strive to create enabling
policy, legal and regulatory environments that support the development of microfinance and by
extension, the enhancement of financial inclusion. Towards this, regulators must continually seek
to understand the dynamism in the EAC microfinance subsectors as well as the inherent risks in
the individual MFIs. This understanding will guide them in developing suitable policy, legal and
regulatory environments that are able to appropriately assess and mitigate the risks MFIs present
to the financial system while encouraging innovations to spur growth and development of MFIs
and enhance financial inclusion.
104
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