zenoss unified it analytics

Unified IT Analytics

September 26, 2013

Matt Maloney Sr. Product Manager, Zenoss

Deepak Kanwar Marketing Strategist, Zenoss

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Webinar Logistics

• All lines are in listen-only mode

• We will answer questions throughout and at the end, so please post questions early and often

• Link to webcast recording will be emailed shortly after the show

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© 2013 All rights reserved.

3

Agenda

IT Ops Analytics – Market Drivers

Unified IT Analytics the right approach

ZSD Analytics Overview

Demo

Q&A

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Zenoss at a Glance

Cool Vendor inIT Operations 2010

Best Monitoring Toolfor the Cloud

• Transforming IT Operations• Founders lived the pain of legacy platforms at pioneering cloud providers• New approach to both technology and business

• Leading Commercial Open Source Player in Category• Large Global Footprint: 2.4M Downloads, 35K Organizations, 175 Countries• Large Active Community: 105K Members• Rapid Innovation & Lower Costs

• Fastest Growing Enterprise Management Software Company• 2010, 2011,2012 Inc 500• 2011 #22 2012 #55 on Deloitte Fast 500• Growth across key segments: Enterprise, Web, Federal, SMB, Service

Provider

• Most Widely Adopted Cloud Management Console• Largest install-base of any cloud-capable management product in the market• Unifies physical, virtual & cloud monitoring• Enables public, private and hybrid cloud scenarios

• Strong Business & Team• Rapid growth with new customer acquisition and retention• Annapolis, MD & Austin, TX & San Jose, CA

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5 © 2013 All rights reserved.

• Analytics is the discovery and communication of meaningful patterns in data. Especially valuable in areas rich with recorded information, analytics relies on the simultaneous application of statistics, computer programming and operations research to quantify performance. Analytics often favors data visualization to communicate insight.

• http://en.wikipedia.org/wiki/Analytics

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Life of an IT Ops Professional

• Reduce MTTR• Reduce Downtime • Improve SLA

compliance• Prove IT is working• Make IT better

Event Management

Root Cause Analysis

Optimize Infrastructur

e

Capacity Planning

Analytics

MY TOOLS

MY GOALS

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Monitoring solution 1

Monitoring solution 2 Monitoring solution 3

Monitoring solution 4

Monitoring solution 6

Monitoring solution 5

Monitoring solution 7Monitoring solution 8

Monitoring solution 11

Monitoring solution 9

Monitoring solution 10

Failover

Cloud Bursting

But the Playing Field Is Changing - RAPIDLY

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Monitoring solution 1

Monitoring solution 2 Monitoring solution 3

Monitoring solution 4

Monitoring solution 6

Monitoring solution 5

Monitoring solution 7Monitoring solution 8

Monitoring solution 11

Monitoring solution 9

Monitoring solution 10

Failover

Cloud Bursting

But the Playing Field Is Changing - RAPIDLY

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The Demands are Growing

Applications

More Devices Complexity

Hybrid IT

Customer Expectations

BYOC

BYOD

More Platforms

Aggressive SLAs

Data

Data

Data

Data

Data

Data

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Data are Exploding

• Huge amounts of data are being generated

• The speed of generation is increasing

• Silo-based data – incoherent and incomplete

• Parts moving independently of each other

Legacy Infrastructur

e

Virtual Infrastructur

e

Private Clouds

Operating Systems

Public Clouds

Analyze

Analyze

Analyze

Analyze

Analyze

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Hidden in the Chaos Lies Business Value

• Which of my services are in compliance with SLAs?

• Are there any at risk of missing SLA?

• What was the real cause of my service performance degradation?

• How much longer will my current capacity support my apps?

• How can I get a consolidated report across my platforms and domains?

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12

Poll: How do you plan on using your Analytics solution?

• Report on Network utilization (Top talkers, interface availability)

• Report on Compute utilization (inventory, CPU/Memory, FileSystem)

• Conduct Event summary/analysis (Top event generators)

• Support Capacity Planning

• Service Health (SLA/MTTR)

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Unified IT Analytics: The Right Approach

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Unified IT Analytics from Zenoss

Legacy Infrastructur

e

Virtual Infrastructur

e

Private Clouds

Operating Systems

Public Clouds

Unified Monitorin

g

Unified IT Analytics

Managed

Targets

Zenoss Service Dynamics (ZSD)

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Zenoss Service Dynamics - Analytics

Resource Manager

Impact Analytics

ZenPacks•Bring extensibility to Zenoss platform

•Add capability without rip & replace

Resource Manager• Unified full-stack monitoring• Topology modeling and

visualization• Large scale event

processing• Multi-instance event

aggregation

Impact• Real time service

dependency mapping and impact analysis

• Automated root cause analysis

Analytics• Service Level Reporting

from a Single Dashboard. • Trends & Patterns to help

Root Cause Analysis• Input for Capacity planning

& infrastructure optimization

ZenPacks

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ZSD Analytics Benefits from Zenoss’ Unified IT Analytics

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• Real Service Level Reporting from a Single Dashboard.

• Uncover Trends & Patterns to help IT optimization

• Reduce your MTTR and improve SLA compliance

• Generate reports that align with your business needs

• Enables self-service reporting through multi-tenant support

• Intuitive HTML 5 interface

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Unified View of all Your Business Services

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Identifying KPIs and Trends

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Expediting Root Cause Analysis

DEMO

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Q&A

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Summary

• Modern datacenters are complex and complexity is growing

• The multitude of devices and consumption patterns are driving unprecedented data growth

• Data contain tangible value, but efficient extraction requires Unified IT Analytics

• Zenoss Service Dynamics Analytics brings Strategic & Tactical value to the environment

Thank You

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