zenoss unified it analytics
DESCRIPTION
Lately, everyone is talking about Analytics (aka ITOA – IT Operational Analytics) and how they can help you prevent outages, prevent missed-SLAs, and prevent you from being the center of negative attention. Unified IT Analytics are a new breed of IT Ops Solutions that span your Hybrid IT infrastructure to provide a single, consolidated view of your operational and capacity management needs within a service-level context.TRANSCRIPT
Unified IT Analytics
September 26, 2013
Matt Maloney Sr. Product Manager, Zenoss
Deepak Kanwar Marketing Strategist, Zenoss
2
Webinar Logistics
• All lines are in listen-only mode
• We will answer questions throughout and at the end, so please post questions early and often
• Link to webcast recording will be emailed shortly after the show
• Stay in touch- Twitter @zenoss
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- Google+ https://plus.google.com/u/0/+zenoss/posts
© 2013 All rights reserved.
© 2013 All rights reserved.
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Agenda
IT Ops Analytics – Market Drivers
Unified IT Analytics the right approach
ZSD Analytics Overview
Demo
Q&A
4
Zenoss at a Glance
Cool Vendor inIT Operations 2010
Best Monitoring Toolfor the Cloud
• Transforming IT Operations• Founders lived the pain of legacy platforms at pioneering cloud providers• New approach to both technology and business
• Leading Commercial Open Source Player in Category• Large Global Footprint: 2.4M Downloads, 35K Organizations, 175 Countries• Large Active Community: 105K Members• Rapid Innovation & Lower Costs
• Fastest Growing Enterprise Management Software Company• 2010, 2011,2012 Inc 500• 2011 #22 2012 #55 on Deloitte Fast 500• Growth across key segments: Enterprise, Web, Federal, SMB, Service
Provider
• Most Widely Adopted Cloud Management Console• Largest install-base of any cloud-capable management product in the market• Unifies physical, virtual & cloud monitoring• Enables public, private and hybrid cloud scenarios
• Strong Business & Team• Rapid growth with new customer acquisition and retention• Annapolis, MD & Austin, TX & San Jose, CA
© 2013 All rights reserved.
5 © 2013 All rights reserved.
• Analytics is the discovery and communication of meaningful patterns in data. Especially valuable in areas rich with recorded information, analytics relies on the simultaneous application of statistics, computer programming and operations research to quantify performance. Analytics often favors data visualization to communicate insight.
• http://en.wikipedia.org/wiki/Analytics
© 2013 All rights reserved.
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Life of an IT Ops Professional
• Reduce MTTR• Reduce Downtime • Improve SLA
compliance• Prove IT is working• Make IT better
Event Management
Root Cause Analysis
Optimize Infrastructur
e
Capacity Planning
Analytics
MY TOOLS
MY GOALS
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Monitoring solution 1
Monitoring solution 2 Monitoring solution 3
Monitoring solution 4
Monitoring solution 6
Monitoring solution 5
Monitoring solution 7Monitoring solution 8
Monitoring solution 11
Monitoring solution 9
Monitoring solution 10
Failover
Cloud Bursting
But the Playing Field Is Changing - RAPIDLY
© 2013 All rights reserved.
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Monitoring solution 1
Monitoring solution 2 Monitoring solution 3
Monitoring solution 4
Monitoring solution 6
Monitoring solution 5
Monitoring solution 7Monitoring solution 8
Monitoring solution 11
Monitoring solution 9
Monitoring solution 10
Failover
Cloud Bursting
But the Playing Field Is Changing - RAPIDLY
© 2013 All rights reserved.
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The Demands are Growing
Applications
More Devices Complexity
Hybrid IT
Customer Expectations
BYOC
BYOD
More Platforms
Aggressive SLAs
Data
Data
Data
Data
Data
Data
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Data are Exploding
• Huge amounts of data are being generated
• The speed of generation is increasing
• Silo-based data – incoherent and incomplete
• Parts moving independently of each other
Legacy Infrastructur
e
Virtual Infrastructur
e
Private Clouds
Operating Systems
Public Clouds
Analyze
Analyze
Analyze
Analyze
Analyze
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Hidden in the Chaos Lies Business Value
• Which of my services are in compliance with SLAs?
• Are there any at risk of missing SLA?
• What was the real cause of my service performance degradation?
• How much longer will my current capacity support my apps?
• How can I get a consolidated report across my platforms and domains?
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Poll: How do you plan on using your Analytics solution?
• Report on Network utilization (Top talkers, interface availability)
• Report on Compute utilization (inventory, CPU/Memory, FileSystem)
• Conduct Event summary/analysis (Top event generators)
• Support Capacity Planning
• Service Health (SLA/MTTR)
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Unified IT Analytics: The Right Approach
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Unified IT Analytics from Zenoss
Legacy Infrastructur
e
Virtual Infrastructur
e
Private Clouds
Operating Systems
Public Clouds
Unified Monitorin
g
Unified IT Analytics
Managed
Targets
Zenoss Service Dynamics (ZSD)
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Zenoss Service Dynamics - Analytics
Resource Manager
Impact Analytics
ZenPacks•Bring extensibility to Zenoss platform
•Add capability without rip & replace
Resource Manager• Unified full-stack monitoring• Topology modeling and
visualization• Large scale event
processing• Multi-instance event
aggregation
Impact• Real time service
dependency mapping and impact analysis
• Automated root cause analysis
Analytics• Service Level Reporting
from a Single Dashboard. • Trends & Patterns to help
Root Cause Analysis• Input for Capacity planning
& infrastructure optimization
ZenPacks
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ZSD Analytics Benefits from Zenoss’ Unified IT Analytics
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• Real Service Level Reporting from a Single Dashboard.
• Uncover Trends & Patterns to help IT optimization
• Reduce your MTTR and improve SLA compliance
• Generate reports that align with your business needs
• Enables self-service reporting through multi-tenant support
• Intuitive HTML 5 interface
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Unified View of all Your Business Services
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© 2013 All rights reserved.
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Identifying KPIs and Trends
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Expediting Root Cause Analysis
DEMO
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Q&A
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© 2013 All rights reserved.
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Summary
• Modern datacenters are complex and complexity is growing
• The multitude of devices and consumption patterns are driving unprecedented data growth
• Data contain tangible value, but efficient extraction requires Unified IT Analytics
• Zenoss Service Dynamics Analytics brings Strategic & Tactical value to the environment
Thank You
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