xrm - sentri crm webinar deck

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Sentri presents on using Microsoft's CRM for EVERYTHING Relationship Management.

TRANSCRIPT

Beyond CRM: Maximize the

Value of the xRM Platform

Igor Kuperman

CRM Practice Director

Copyright 2012 © Sentri, Inc. All rights reserved.

Copyright 2012 © Sentri, Inc. All rights reserved.

Partner of the Year

Microsoft 2010/2011 Northeast

Partner of the Year

Microsoft 2011 Northeast VOICE

Israel - Development &

Engineering

Business since 1999

Copyright 2012 © Sentri, Inc. All rights reserved.

“Anything” Relationship Management

Extension of core LOB application to include specific business-critical functionality

Leverages flexible common business application framework

Distributor Management

Patient Management

Employee Management

Contractor Management

Supplier Management

Property Management

Fleet Management

Land Management

Task Management

Event Management

Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.

The xRM Framework

MS Dynamics CRM

Copyright 2012 © Sentri, Inc. All rights reserved.

Global Momentum…

• Over 100 service providers hosting

Microsoft Dynamics CRM solutions

• Over 2,250,000 users in

more than 80 countries with 40+ languages

• Over 33,000 customers

from small to enterprise

• Over 1,200 software and

services partners with new CRM competency

• Regional data centers in the

Americas, EMEA, and APAC

Copyright 2012 © Sentri, Inc. All rights reserved.

FAMILIAR Natural & Personal

INTELLIGENT Insightful & Actionable

CONNECTED Collaborative &

Integrated

Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.

Rapid deployment

Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.

User familiarity

Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.

Common infrastructure, tools and skill sets

Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.

Leverage vendor-provided technology innovation

SharePoint Server

Extranets Intranets Dashboards Analytic Views Scorecards Workflow

Presentation

Remote

Access Virtualization Integration

Services SQL Server

Monitoring Security

Structured Process Management

xRM ERP

CIM/Contact Center

Communications Platform

Exchange 2010

Platform

Lync

Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.

Bottom Line Impact

Copyright 2012 © Sentri, Inc. All rights reserved.

Copyright 2012 © Sentri, Inc. All rights reserved.

Copyright 2012 © Sentri, Inc. All rights reserved.

Copyright 2012 © Sentri, Inc. All rights reserved.

Copyright 2012 © Sentri, Inc. All rights reserved.

DEMONSTRATION

Copyright 2012 © Sentri, Inc. All rights reserved.

Copyright 2012 © Sentri, Inc. All rights reserved.

Microsoft

Dynamics CRM

Microsoft

Experience

Center

Session

Upgrade

Assessment

Onsite

Solution

Briefing

Solution

Blueprint

Link the business

architecture with

technical architecture

to envision the best

solution, roadmap,

and architecture.

Onsite Meeting

No Charge

A true-to-life,

hands-on session to

help decision

makers understand

how technologies

will help address

business problems.

April 23rd & 24th

Waltham, MA

April 26th

Rochester, NY

May 30th & 31st

Providence, RI

June 27th & 28th

Hartford, CT

Do you have an

older version of

CRM? Let us help

you evaluate and

plan your upgrade

to ensure you get

the most value

from your CRM

solution.

Pricing

Starting at $1000

Our expert team will

guide you towards

the most optimal

solution for getting

business value out of

Dynamics CRM and

improving the

productivity of your

workforce.

Pricing

Request Details

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