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With our worldwide network and a contact person on site
for our local customers, we can ensure reliable assessments, claims handling and recovery proceedings both at home and abroad.
In this brochure you will find the contact details of the AVUS branch offices. Not included, however, are the partners who, in addition, cooperate with us all over the world.
If you cannot find an AVUS branch office listed for the country you require, please contact our Head Office in Graz who will be pleased to provide you with the information you need.
AVUS worldwide claims service GmbH & Co.KG A-8010 Graz, Rechbauerstraße 4 T +43 (0)316 8022-0 F +43 (0)316 8022-27 E office@avus-group.com www.avus-group.com
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Offices:
Country Office in charge Page
Albania AVUS, Graz 7 Algeria Peter L. Botham GmbH, Vienna 11 Andorra AVUS, Graz 8 Arabic Countries Peter L. Botham GmbH, Vienna 11 Austria AVUS, Graz / Linz / Vienna 7-11 Belarus AVUS, Graz 8 Belgium AVUS Belgium, Antwerpen 13 Bosnia-Herzegovina AVUS, Graz / AVUS, Sarajevo 7/13 Bulgaria AVUS Bulgaria, Sofia 13 Canada Peter L. Botham GmbH, Vienna 11 Croatia AVUS, Graz / AVUS Int., Zagreb 7/15 Cyprus Peter L. Botham GmbH, Vienna 11 Czech Republic AVUS International, Prague 20 Denmark AVUS Danmark, Federiksberg 14 Estonia AVUS, Graz 8 Finland AFES, Vaduz 12 France AVUS France, Paris 14 FYROM (Former Yugoslav Rep. Of Macedonia) AVUS, Graz / AVUS Skopje 7/16 Germany AVUS-SSH, Hamburg 14 Great Britain & Northern Ireland Peter L. Botham GmbH, Vienna 11 Greece AVUS GREECE, Athens 15 Hungary AVUS Budapest Kft., Budapest 21 Iran Peter L. Botham GmbH, Vienna 11 Ireland Peter L. Botham GmbH, Vienna 11 Iceland Peter L. Botham GmbH, Vienna 11 Israel AVUS, Graz 8 Italy AVUS Italia, Rome 15 Kosovo AVUS, Graz 7 Latvia AVUS, Graz 8 Liechtenstein AFES, Vaduz 12 Lithuania AVUS, Graz 8 Luxemburg AFES-AVUS Luxembourg, Luxemburg 16 Malta Peter L. Botham GmbH, Vienna 11 Moldova AVUS International SRL, Chişinău 17
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Offices:
Country Office in charge Page
Montenegro AVUS, Graz / AVUS Int. Belgrade 7/19 Morocco AVUS Maroc, Casablanca 16 Netherlands AVUS Nederland, Rotterdam 17 Norway AVUS Norge, Oslo 17 Poland AVUS, Graz / AVUS Polska, Wroclaw 8/18 Portugal AVUS, Graz/AVUS Portugal, Lisbon 8/18 Romania AVUS International, Bucharest 18 Russian Federation AVUS, Graz 8 Serbia AVUS International, Belgrade 19 Slovak Republic AVUS International, Bratislava 20 Slovenia AVUS, Graz 7 Spain AVUS, Graz/AVUS España, LasRozas 8/20 Sweden AVUS Sverige, Stockholm 19 Switzerland AVUS Schweiz AG, Landquart 19 Tunisia AVUS Tunisie, Tunis 21 Turkey AVUS Limited Şirketi, Istanbul 21 Ukraine AVUS, Graz 8 USA Peter L. Botham GmbH, Vienna 11 AVUS Group Management 6 A short history of AVUS 23
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AVUS Group Management
A-8010 Graz, Rechbauerstraße 4 T +43 (0)316 8022-50 F +43 (0)316 8022-48 E direktion@avus-group.com
Dr. Dieter Pscheidl / dieter.pscheidl@avus-group.com President
Mrs. Éva Békefi / eva.bekefi@avus-group.com Vice President
Mr. Josef Schörghuber / josef.schoerghuber@avus-group.com Vice President
Mr. Ionel D. Dima / ionel.dima@avus-group.com Vice President
Mr. Georg Dirschmid, M.B.L.-HSG / georg.dirschmid@avus-group.com Vice President
Mr. Thomas Hurmer, MBA / thomas.hurmer@avus-group.com Vice President
Mrs. Tchanna Boyuklieva / tchanna.boyuklieva@avus-group.com Assistant Manager
Mrs. Barbara Kaschnitz / barbara.kaschnitz@avus-group.com Assistant Manager
Mr. Andreas Eckert / andreas.eckert@avus-group.com Assistant Manager
Advisory Board Mr. Dieter Pscheidl / dieter.pscheidl1@avus-group.com Mrs. Beate Kadletz / beate.kadletz@avus-group.com
Front desk Mrs. Christa McIllree / christa.mcillree@avus-group.com Mrs. Doris Nemec / doris.nemec@avus-group.com Mrs. Claudia Suppan / claudia.suppan@avus-group.com
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Austria AVUS worldwide claims service GmbH & Co.KG A-8010 Graz, Rechbauerstraße 4 T +43 (0)316 8022-0 F +43 (0)316 8022-27 E office@avus-group.com
Management Mr. Dieter Pscheidl / dieter.pscheidl@avus-group.com Mr. Andreas Eckert / andreas.eckert@avus-group.com Mr. Thomas Hurmer, MBA / thomas.hurmer@avus-group.com Mrs. Barbara Kaschnitz / barbara.kaschnitz@avus-group.com
Department South-East-Europe
Head of department Mr. Peter Korajman / peter.korajman@avus-group.com
In charge of foreign claims in the following countries:
Slovenia Mr. Aleksander Kercmar / aleksander.kercmar@avus-group.com Mr. Peter Hronek / peter.hronek@avus-group.com
Croatia, Serbia, Montenegro, Bosnia-Herzegovina, Kosovo, FYROM (Macedonia), Albania Mrs. Iva Frkovic / iva.frkovic@avus-group.com Mr. Aleksander Kercmar / aleksander.kercmar@avus-group.com Mr. Peter Korajman / peter.korajman@avus-group.com Ms. Snjezana Vucic / snjezana.vucic@avus-group.com
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Poland, Estonia, Latvia & Lithuania Head of department Mr. Josef Schörghuber / josef.schoerghuber@avus-group.com Claims handler Mr. Richard Walcher / richard.walcher@avus-group.com Mrs. Iwona Schellnegger / iwona.schellnegger@avus-group.com Mrs. Beata Streichert / beata.streichert@avus-group.com
Spain, Portugal, Andorra, Israel, Mrs. Claudia Suppan / claudia.suppan@avus-group.com
Russian Federation, Belarus, Ukraine Mr. Nikolaus Baldauf / nikolaus.baldauf@avus-group.com Mr. Josef Schörghuber / josef.schoerghuber@avus-group.com
In charge of domestic claims in the following provinces:
Styria, Carinthia & East Tyrol Head of department Mr. Josef Schörghuber / josef.schoerghuber@avus-group.com Claims handler Mr. Nikolaus Baldauf / nikolaus.baldauf@avus-group.com Mrs. Alexandra Woschitz / alexandra.woschitz@avus-group.com
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Vienna branch office AVUS worldwide claims service GmbH & Co.KG A-1030 Vienna, Gärtnergasse 15 T +43 (0)1 7126330-0 F +43 (0)1 7126330-24 E office.wien@avus-group.com
Head of office Mr. Johann Platzer / johann.platzer@avus-group.com
Front desk Mrs. Elisabeth Marton / elisabeth.marton@avus-group.com Mrs. Andrea Welz / andrea.welz@avus-group.com
In charge of domestic claims in the following provinces:
Vienna, Lower Austria, Burgenland, Vorarlberg Head of department Mr. Johann Platzer / johann.platzer@avus-group.com Claims handlers Mr. Andreas Eckert / andreas.eckert@avus-group.com Mrs. Agnes Ludwig / agnes.ludwig@avus-group.com Mrs. Veronika Reif / veronika.reif@avus-group.com Mrs. Maren Sanders / maren.sanders@avus-group.com
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Linz branch office AVUS worldwide claims service GmbH & Co.KG A-4020 Linz, Blumauerstraße 25/1.OG T +43 (0)732 773889-0 F +43 (0)732 773889-38 E office.linz@avus-group.com
Head of office Mrs. Elisabeth Neubauer / elisabeth.neubauer@avus-group.com
In charge of domestic claims in the following provinces:
Upper Austria, Tyrol, Salzburg Mrs. Kristina Mayr / kristina.mayr@avus-group.com
Mrs. Elisabeth Neubauer / elisabeth.neubauer@avus-group.com
Mrs. Bettina Ramler / bettina.ramler@avus-group.com
Mrs. Andrea Spaller / andrea.spaller@avus-group.com
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Austria Peter L. Botham Ges.m.b.H. International Insurance Adjusters A-1040 Vienna, Möllwaldplatz 1/12 T +43 (0)1 5054363 F +43 (0)1 5054914 E office.botham@avus-group.com
Management Mr. Dieter Pscheidl / dieter.pscheidl@avus-group.com Mr. Andreas Eckert / andreas.eckert@avus-group.com
Head of office Mr. Martin Ketzler / martin.ketzler@avus-group.com
In charge of foreign claims in the following countries:
Great Britain, Northern Ireland, Ireland, Malta, Cyprus, USA, Canada, Iceland, all African countries, Australia Mrs. Margit Böhme / margit.boehme@avus-group.com Mr. Markus Dienstkoch / markus.dienstkoch@avus-group.com Mr. Martin Ketzler / martin.ketzler@avus-group.com Mrs. Judith Rauscher / judith.rauscher@avus-group.com
Arabic countries, Iran Mr. Martin Ketzler / martin.ketzler@avus-group.com
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Liechtenstein AFES Aktiengesellschaft für europäische Schadensregulierung FL-9490 Vaduz, Neugasse 17 T +423 2375980 F +423 2375989 E office.FL@avus-group.com
Management Mr. Georg Dirschmid, M.B.L.-HSG / georg.dirschmid@avus-group.com Head of office: Mrs. Veronika Krebser / veronika.krebser@avus-group.com
In charge of domestic and foreign claims in the following countries:
Belgium Mr Nils Noelle/ nils.noelle@avus-group.com
Morocco, Tunisia, Finland, Norway, Sweden Mr. Friedrich Linzing / friedrich.linzing@avus-group.com
Denmark Mr. Ralph Suppan / ralph.suppan@avus-group.com
Netherlands, Lichtenstein Mrs. Veronika Krebser / veronika.krebser@avus-group.com
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Belgium AVUS International Belgium B-2030 Antwerpen, Noorderlaan 87 T +32 3 2901080 F +32 3 2901088 E avus.belgium@sgs.com Head of office: Mr. Hilmi Tekis Bosnia-Herzegovina AVUS International Reguliranje šteta d.o.o. Sarajevo BH-71000 Sarajevo, Maršala Tita br. 29/2 T +387 33 666069 F +387 33 666075 E office.BiH@avus-group.com Management: Mr. Haris Hodžić / haris.hodzic@avus-group.com Bulgaria AVUS Bulgaria International Claims Handling Ltd. BG-1000 Sofia, 10 General Gurko Str. Et.3, Ap.4 T +359 2 9817969 F +359 2 9819567 E office.BG@avus-group.com Management: Mrs. Tchanna Iankova-Boyuklieva / tchanna.boyuklieva@avus-group.com
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Denmark AVUS Danmark International Skaderegulierung DK-2000 Frederiksberg, Lindevangs Allé 6 T +45 33 324774 F +45 33 154712 E office.DK@avus-group.com Germany AVUS-SSH GmbH D-20097 Hamburg, Amsinckstraße 32 T +49 40 28005330 F +32 40 28005353 E kontakt@avus-ssh.de Management: Mr. Heinz G. Baumgärtner, AVUS-Group representative for Germany h.baumgaertner@avus-international.de Mr. Udo Rosebrock / rosebrock@avus-ssh.de France AVUS France S.a.r.l. F-75009 Paris, 44 Rue La Fayette T +33 1 55331400 F +33 1 47700212 E office.FR@avus-group.com
Management: Mr. Claude Jouanneau / claude.jouanneau@avus-group.com Head of office: Mr. Philippe Gimenez / philippe.gimenez@avus-group.com
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Greece AVUS GREECE GR-11475 Athens, Parashou 143 T +30 210 6429389 F +30 210 6428957 E office.GR@avus-group.com
Management: Mrs. Eva Paraskevopoulou Head of office: Mr. Kleman Malcan / kleman.malcan@avus-group.com
Italy AVUS Italia S.r.l. I-00187 Rome, Via Ludovisi 36 T +39 06 4888111 F +39 06 48905646 E office.IT@avus-group.com
Management: Mrs. Karin Pellicanò / karin.pellicano@avus-group.com Mrs. Kathrin Hopfgartner / kathrin.hopfgartner@avus-group.com Croatia AVUS International d.o.o. HR-10000 Zagreb, Gajeva 27 T +385 1 4873035 F +385 1 4921050 E office.HR@avus-group.com
Management: Mrs. Marina Seiler D’Annibale/ marina.seiler@avus-group.com
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Luxemburg AFES-AVUS Luxembourg S.a.r.l. L-2453 Luxembourg-Gasperich, Goldbell Center, Z.l. Cloche d'Or, 5 rue Eugène Ruppert T +352 26294061 F +352 26294060 E info@afes-avus.lu
Head of office: Mrs. Stephanie Koch / s.koch@ avus-group.com
FYROM (Former Yugoslav Rep. Of Macedonia) AVUS Worldwide Service DOOEL Skopje MK-1000 Skopje, Pirinska 23
T +389 – 23 11 93 20 F +389 – 23 11 93 24 E office.MK@avus-group.com Büroleitung: Hr. Gjoko Shuklev
Morocco AVUS Maroc Sarl MA-20100 Casablanca, Résidence Ben Mahyou B, 11 Rue Ibnou Tofail, Quartier Palmier T +212 522 233022 / 233007 F +212 522 233047 E avusmaroc@menara.ma
Head of office: Mrs. Lamya Alami Contact via: AFES Vaduz, Mr. Georg Dirschmid, M.B.L.-HSG / georg.dirschmid@avus-group.com AVUS France, Mr. Claude Jouanneau / claude.jouanneau@avus-group.com
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Moldova AVUS International SRL MD-2005 Chişinău, Bănulescu-Bodoni 57/1, of 208 T/F+373 22 85 30 10 M +373 68 55 88 83 E office.MD@avus-group.com
Head of office: Mr. Eugeniu Caţer
Netherlands AVUS Nederland NL-3001 DD Rotterdam, Beurs-World Trade Center, Postbus 30189 T +31 10 4041382 F +31 10 4041387 E experts@avusnederland.nl
Head of office: Mr. Ton Keulen / t.keulen@avusnederland.nl
Norway AVUS Norge N-0157 Oslo, Nedre Slottsgate 15 Postal address: N-0104 Oslo, Pb 870 Sentrum T +47 46975650 F +47 47916732 E thorgrim.haga@avus-group.com
Head of office: Mr. Thorgrim Haga
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Poland AVUS Polska Międzynarodowa Regulacja Szkód Sp. z o.o. PL-54 513 Wroclaw, ul. Objazdowa 26 Postal address:
PL-54 511 Wroclaw 24, skr. poczt. 2404 T +48 71 3572645 / 3572646 / 3572647 F +48 71 3572528 E office.PL@avus-group.com
Management: Mr. Mariusz Hewczuk / mariusz.hewczuk@avus-group.com Mr. Dariusz Wroz / dariusz.wroz@avus-group.com
Portugal AVUS Portugal Regularização Internacional de Sinistros Lda. P-2970-869 Charneca da Cotovia - Sesimbra Rua Santos Andrea, Lote 1 - Loja D T +351 212683673 F +351 210134562 E office.PT@avus-group.com
Head of office: Mr. José Oliveira / jose.oliveira@avus-group.com In charge also of Central- and South America Romania AVUS International Broker de Asigurare Reasigurare S.r.l. RO-040101 Bucharest, B-dul Unirii nr.2, Bl. 8A, Sc.1, Ap. 19-20, Sector 4 Postal address:
RO-053030 Bucharest, CP 5 - 128 T +40 21 3374165 / 3374166 / 3374167 F +40 21 3366734 E office.bukarest@avus-group.com
Management: Mr. Ionel D. Dima / ionel.dima@avus-group.com
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Sweden AVUS Sverige S-11863 Stockholm, Rosenlundsgatan 54 T +46 8 54571051 gesprochen wird [EN] F +46 8 54571050 E office.SE@avus-group.com Switzerland AVUS Schweiz AG CH-7302 Landquart, Schulstrasse 76, Postfach 72 T +41 81 3078899 F +41 81 5330495 E office.CH@avus-group.com
Management: Mr. Georg Dirschmid, M.B.L.-HSG / georg.dirschmid@avus-group.com
Head of office: Mr. Paul Kleger / paul.kleger@avus-group.com Serbia AVUS International Regulisanje šteta d.o.o. Beograd SRB-11000 Belgrade, Bulevar Despota Stefana 83 T +381 11 3034071 F +381 11 3034052 E office.RS@avus-group.com
Management: Mr. Nenad Terzić / nenad.terzic@avus-group.com
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Slovak Republic AVUS International, spol. s r.o. SK-820 05 Bratislava 25, Mliekarenská 13, P.O.Box 75 T +421 2 20902615 F +421 2 20902634 E office.bratislava@avus-group.com
Management: Mr. Johann Platzer / johann.platzer@avus-group.com Head of office: Mrs. Ludmila Uherčiková / ludmila.uhercikova@avus-group.com
Spain AVUS España Tramitación de Siniestros, S.A.U. E-28290 Las Rozas (Madrid), C/Chile 10, Edif. Madrid 92, Of. 124 T +34 91 6308537 F +34 91 6309214 E office.ES@avus-group.com
Management: Mrs. Monika Tholen / monika.tholen@avus-group.com Czech Republic AVUS International spol. s r.o. CZ-11000 Prague 1, Senovážné nám. 8 T +420 224190055 F +420 222247303 E office.praha@avus-group.com
Management: Mr. Vladimír Karas / vladimir.karas@avus-group.com
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Tunisia AVUS Tunisie TN-1073 Tunis, Espace Tunis – Rue Sidi El Heni "Bloc D" T +216 71 951722 F +216 71 951587 E office@avustunisie.com
Head of office: Mrs. Naïma Ben Salem / naima.bensalem@avustunisie.com Contact via: AFES Vaduz, Mr. Georg Dirschmid, M.B.L.-HSG / georg.dirschmid@avus-group.com AVUS France, Mr. Claude Jouanneau / claude.jouanneau@avus-group.com
Turkey AVUS Sigortacılık Hizmetleri Limited Şirketi TR-34373 Şişli-Istanbul, Cumhuriyet Cad. 63 Sibel Apt. Kat:8 T +90 212 2403213 F +90 212 2341145 E office.TR@avus-group.com
Head of office: Mr. Onur Ertekin
Hungary AVUS Budapest Kft. H-1066 Budapest, Dessewffy u. 37.I.2. Postal address: H-1397 Budapest, Pf. 520 T +36 1 4733060 F +36 1 4733070 E office.HU@avus-group.com
Management: Mrs. Éva Békefi / eva.bekefi@avus-group.com Proxy holder: Mrs. Nikoletta Vörös / nikoletta.voros@avus-group.com Mrs. Judit Szabo / judit.szabo@avus-group.com
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Satisfaction through choice Your individual service package
| Claims handling of all kinds, both domestic and abroad
| Filing of (damage) claims:
direct or subrogated | Investigation of facts | Legal classification of facts and questions
related to foreign countries | Assignment and coordination of experts:
for all areas of competence | Insurance fraud: identification and prevention | Consulting regarding foreign activities | Audit
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Tradition leads to the future
At the beginning there was an innovative solution
After World War II, Josef Pscheidl (1921–2007) established a company, which
specialized in transportation between the sectors of the Occupying Forces in
Austria. The freight-forwarding company prospered really well, but the
consequences of traffic accidents led to considerable losses. The insurance
sums were simply too low. Other freight forwarders were confronted with the
same problem. Josef Pscheidl saw a niche market and therefore in 1960 he
founded the “Allgemeines Versicherungs-, Unfall und
Schadensberatungsbuero” (General Insurance, Accident and Claims Handling
Bureau) or “AVUS”, for short.
At the beginning, business was limited to representing the interests of
injured parties. With the increase of motorization in Europe,
Josef Pscheidl – together with his son Dr. Dieter Pscheidl – started to build up
an international network, which concentrated on cross-border claims services
in an increased manner. By the end of the Sixties more and more large
insurance companies entrusted AVUS with the handling of their foreign
claims. The business concept proved right. During the following decades the
network was expanded throughout all of Europe and beyond.
From Europe into the world
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