work styles: understand them using the mbti

Welcome to:Understanding Work StylesPresented by Maurizio Morselli, M.S.Ed., Certified MBTI Facilitator

Workshop Objectives Understanding an individual’s preferred way of

functioning in the world. Understand an individual’s behavior based on choices

and decisions made. Understand how your type contributes to the way you

work and lead others. Understand where your type preferences may impede

your effectiveness. Understand how others may experience you as a

communicator, a decision-maker. Purpose is self management.

Agenda

Introductions History: Jung, Myers, Briggs Jung’s model Validate Type: Self-Select, Results,

Demonstration Application Exercises Wrap Up

How Else are People Different?

“I’m no different from anybody else with two arms, two legs

and 4,200 hits.”

Pete Rose

Purpose of the MBTI

Helps identify preferences: Where do you find your energy? How do you take in information? How do you make decisions or come to

conclusions? What is your lifestyle or work orientation?

What is a preference?

Introductions

Name Department How long at your current job/position Expectations Describe self using 4 words

Key Concepts

Type is innate Type can be influenced Type is observable Type is not a box Type is not an excuse Type indicates preferences, not skills Type is a journey

History: Myers/Briggs

Katherine Briggs (1920) Interested in human behavior Developed an original way to describe it Published her theory in 1926 Theory included 4 types: sociable, contemplative,

executive, spontaneous Same time, Carl Jung, Swiss psychoanalyst,

developed theory of personality types (1923)

Understanding Work Styles

History: Myers/Briggs

Together, Briggs with her daughter, Isabel Myers, integrated their work with Jung

Myers created a paper and pencil inventory in 1940 Her motivation was to be helpful in the war effort by

placing people in occupational roles that best fit their preferences

To validate MBTI, Myers launched a study of medical students

History: Myers/Briggs

Consulting Psychologists Press formally developed the MBTI in 1970 Translated into several languages Helps people in career choices, marriage and family

counseling, team building, leadership development, diversity awareness, etc.

History: Carl Jung

“Random behavior is not random at all” Patterns emerge that reflect person’s

preferences Energy source Talking in information Making decisions

Human behavior is rather orderly and consistent over time

Jung’s Theory similar to handedness

Exercise: Handedness

Preference Dichotomies

Extraversion ENERGY Introversion

Sensing INFORMATION INtuition

Thinking DECISIONS Feeling

Judging LIFESTYLE Perceiving

Mental Functions

Orientations

Attitudes

S N

T F

PJ

E I

Your Brain On MBTI

Validate Type: Self-Select

I

S

J

T

P

N

F

E

How Are You Energized ?

Extroversion External Outside thrust Blurt it out Breadth Work more with people and things Interaction Wants to change the world Action Do-think-do After thinkers Approachable

“Have to experience life tounderstand it”

Introversion Internal Inside pull Keep it in Depth Work more with ideas and

thoughts Concentration Wants to understand the world Reflection Think-do-think Fore thinkers Impenetrable

“Have to understand life toexperience it”

Understanding Work Styles

E/I

What do you think?

Sure, stop by to see me

EXTROVERSION + EXTROVERSION -

Energizing Charming Gregarious Outgoing Putting at ease Capable Openness

Intrusive Interrupting Loud Exaggerated Hyperactive Draining Attention seeking Lacking concentration

Understanding Work Styles

INTROVERSION + INTROVERSION -

Independent Calm Discreet Focused Thoughtful Depth Wisdom Keen observation

Slow Secretive Cut-off Uninterested Preoccupied Aloof Excluding Uncommunicative Looking uncomfortable

Understanding Work Styles

How Do You Gather Information ?

Sensing Five Senses

(reliance on experience and actual data)

Practicality Reality Present focus Live life as it is Prefers using learned skills Pays attention to details Makes few factual errors

Needs to work through a problemto see a result

INtuition Sixth Sense

(reliance on possibility and inspiration)

Innovative Abstraction Future focus Change, rearrange life Prefers adding new skills Looks at “Big Picture” Identifies complex patterns

Sees results/solution of a problemat the beginning

Understanding Work Styles

SENSING INTUITION

I’ve just had a fantastic new idea for

next week’s BTB meeting!

This is a fairly short ride for the

price

SENSING + SENSING -

Knowledgeable Observant/Perceptive Pragmatic Accurate Practical No-nonsense

Boring Fussy Short-term focus Excessively skeptical Nit-picking Overly concerned with

reality

Understanding Work Styles

INTUITION + INTUITION -

Inspiration Imaginative Innovative Creative leaps Envisioning Forward thinking

Unrealistic Erratic Disconnected Head in the clouds Disruptive Over complicated

Understanding Work Styles

How Do You Make Decisions or Cometo Conclusions?

Thinking Decisions based on the logic

of the situation Things Truth

Principles Solves problems Is brief and businesslike Acts impersonally Treats others fairly

Can be insensitive

FeelingDecisions based on humanvalues and needs People

Tact Harmony

Supports others Is naturally friendly Acts personally Treats others uniquely

Can be too sensitive

Understanding Work Styles

Thinking-Feeling

I like her.She has good credentials.

THINKING + THINKING -

Logical Clear Succinct Direct Objective Precise Rule-oriented

Over critical Insensitive Cold Intolerant Unsubtle “I’m right” Authoritarian Argumentative

Understanding Work Styles

Understanding Work Styles

FEELING + FEELING -

Empathetic Caring Appreciative Insightful Considerate Collaboration

Incoherent Hyper-sensitive Vague Evasive Rambling Sanctimonious Two-faced

What is Your Lifestyle or Work

Orientation? Judgment

Planned Decisive Self-regimented Purposeful Exacting Focus on completing task Makes decisions quickly Wants only the essentials of

the job

“Run their lives”

Perception Spontaneous Curious Flexible Adaptable Tolerant Focus on starting tasks Postpones decisions Wants to find out about the job

“Live their lives”

Understanding Work Styles

Judging-Perceiving

Glad this is

finished.

Plenty of time.

JUDGEMENT + JUDGEMENT -

Organized Decisive Responsible Get things done Reliable Prepared Structured In control

Unbending Compulsive Impatient Strict Fixed Fear or uncertainty Anxious

Understanding Work Styles

PERCEIVING + PERCEIVING -

Easy going Adaptable Receptive Laid back Adventurous Spontaneous Questioning

Disorganized Unreliable Procrastinating Vacillating Inconsistent Over ambitious/taking too

much on Unpredictable

Understanding Work Styles

A strength overused can become a weakness

Intent = Result

What MBTI is NOT:

NOT a test (there are no right or wrong, good or bad answers)

NOT a measure of mental health NOT a measure of intelligence, maturity, traits or

behaviors NOT a predictor of excellence, skills or abilities

What is MBTI

a self-report instrument nonjudgmental an indicator of preferences a way to sort, not to measure well researched rich in theory professionally interpreted used internationally

The instruments

ISTPISTP ISFPISFP INFPINFP INTPINTP

ESFPESFP

INFJINFJ

ESTPESTP

ISTJISTJ ISFJISFJ INTJINTJ

ENFPENFP ENTPENTP

ESTJESTJ ESFJESFJ ENFJENFJ ENTJENTJ

Your Composite Results(Customized by certified facilitator, according to group)

n = 17 E=65% I =35% --- S=35% N=65% --- T=65% F=35% --- J=76% P=24%

Distribution of Preferences in Men

and Women Men prefer Introversion slightly more than women do.

The proportion of Sensing and Intuition preferences is about the same for men and women.

Women prefer Feeling to Thinking by a 3:1 margin.

Women prefer Judging slightly more than men do.

Validate Type: Demonstration

E

S

T

PJ

N

F

I

QuestionE/I

How Do You Spend Your Free Time?

Question S/NWhat Do You See?

QuestionT/F

Describe Conflict

QuestionJ/P

How would you spend 5 million dollars?

Video

Nature of J’s and P’s

Communications Clues

Talk it Out – Extraverts Specifics – Sensing

Types Logical Implications –

Thinking Types Joy of Closure –

Judging Types

Think it Through – Introverts

The Big Picture – Intuitive

Impact on People – Feeling Types

Joy of Processing – Perceiving Types

Understanding Work Styles

Detecting Extraversion andIntroversion

Frequent Held for long

time

Often averted

Animated Fidgets

Static

Invitations to join in

Finishes your sentences

Well crafted answers

Pauses & silences

Extensive contact with others

Team activities

At ease with own company

Solo pursuits

Eye Contact Language

Posture

Human Contact

Source: Keith Patching – Cranfield University, School Of Management, London

Understanding Work Styles

Detecting Sensing andiNtuition

Starts at the beginning & works forward in a sequential fashion

Starts at the end and fills in the gap with a few random thoughts

Practical solutions based on what is known

Innovative solution based on creativity & imagination

“That’s a novel approach”

Lots of detail & data Lists & factual

stories

Analogies & anecdotes

Impressions rather than details

Learns from experience

Try something once and then move on to something different

Starting Point

Content

Problem Solving

Sticking Power

FAB!

Source: Keith Patching – Cranfield University, School Of Management, London

Understanding Work Styles

Detecting Thinking andFeeling

Concise & to the point

Objective and succinct

Subjective & rambling

Apparently illogical

Confident Achievement

oriented

Impact on others Prepared to admit

weaknesses

To criticism of product or competence

To personal criticism

Quick to criticize May correct you

Actively listens Good at reading

others

Language Sensitivity

Impressions Empathy

Source: Keith Patching – Cranfield University, School Of Management, London

Understanding Work Styles

Detecting Judging andPerceiving

Neat & tidy dress posture

Non-traditional

Likes order Speaks fondly of/

virtue or necessity of…

May like “to buck the system”

Speaks of bureaucracy/Red tape

Symmetry

Non-conformist

Enjoys controlling the future

Revels in spontaneity

Appearance Conformance

Systems & Processes

Planning for the Future

Source: Keith Patching – Cranfield University, School Of Management, London

Understanding Work Styles

Personal Application

Select one individual with whom you would like to improve your ability to communicate and/or influence

Based on your experience with this individual, identify his/her likely preferences

Based on what was covered today, identify 3 actions you will take to improve influence/communications with this person

Know Thyself: complete self assessment on p.16 of workbook

Additional Insight

The End Start

Thank You