who does what where database & contact management directory (3w)

Who does What Where Database &Contact Management Directory

(3W)

Field Information Services UnitOCHA

Agenda

• Background/development history

• Overview of platform

• Outputs

• Data Inputs

• 3W as a cluster tool

• Development plans

• IM Toolbox of best IM practices

• Discussions

Why Is Who What Where Needed?

• Core coordination tools– Contact Directory– Meeting Schedules– Who, What, Where

• It presents an overview of the humanitarian response identifying gaps and duplications

• Allows for drill-down analysis to support detailed co-ordination

• Assists with monitoring and evaluation, and reporting on the crisis

Development History• Variations of the 3W have been used throughout

every emergency response• Problems observed

– Inefficiency– Lack of interoperability – Incompatibility – Poor documentation – Limited accessibility– Verifiability, objectivity & inclusiveness undermined

• Earlier ‘homegrown’ 3W’s were reviewed to construct a standardized version (2004)

3W Overview

1. Integrated contacts management module2. Authentication and privileges (security)3. Control vocabulary that is extensible4. Import and export facility5. Multiple data entry and reporting outputs

(canned and ad-hoc reporting) 6. Database synchronization7. Easy installation, configuration & maintenance8. Bi-lingual support 9. Supports stand-alone and web based multiple

users

3W Overview• 3W currently installed and being supported in 22 sites

•OCHA Asia Pacific Regional Office•OCHA Central/Eastern Africa Regional Office•OCHA West Africa Regional Office•OCHA Latin America & Caribbean Regional Office•Burundi•Chad•Cote d’Ivoire•DRC•Ethiopia•Indonesia

•Kenya•Madagascar•Mozambique•Nepal•OPT•Somalia•Sri Lanka•Uganda•Zimbabwe•HIC Lebanon (archive)•UNAMA Afghanistan•UNDP Philippines

Outputs

• Canned Reports– Contact Lists– Gap Analysis Matrix– Projects by Clusters

• Access Report Generator• Geo referenced output for map production• Web based, Excel

ReportsGap Analysis

ReportsProject Report

ReportsContact List

Maps

Data Entry

• Multiple Data Entry methods offering maximum flexibility– Preformatted Excel sheet– Pre-generated MS Word Forms-QA/updates– Web Form

• Data import/export

Data Entry

3W as a Cluster Tool

Governance of the 3W

• The Role of OCHA– OCHA is committed to maintaining, developing

and supporting at the HQ level– Hosting in Geneva server– In the field Data entry and report dissemination

supported by OCHA– Production of required derivative products

3W as a Cluster Tool

The Role of Cluster Leads– Encourage partners to supply information to the

3W– Commitment to use the 3W as a Who does

What Where Database and Contact Management Directory

– Support Quality Assurance of cluster data

• Case Study-Lebanon UNHAS passenger manifest

2007 Development Plans

• Web services interface (RSS feeds)

• Dynamic mapping

• ‘Light’ interface

• More templates and canned reports

IM Toolbox

www.humanitarianinfo.org/imtoolbox

• OCHA IM Toolkit is a repository of IM best practices collected from the field– Mapping standards and templates– Standard IM products– Data standards– Rapid Assessment forms

IM Toolbox

Questions