we are the change: mentors and peers

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WE ARE THE CHANGE: MENTORS AND PEERS

WMA 2016

Jeffory Morris’ Work History:

• 10 years - Museum Curator, i.d.e.a. Museum (Formerly, Arizona Museum for Youth), Mesa, Arizona, 2006 - Present

• 11 Years - Curator of Collections, Pilgrim Monument & Provincetown Museum, Provincetown, MA, 1995-2006

• 5 years - Gallery Curator, Mesa Arts Center, Mesa, Arizona, 1988-1993

i.d.e.a. Museum is a public-private partnership between the i.d.e.a. Museum Board of

Directors, Inc., a 501 (c)3, and the City of Mesa. The i.d.e.a. Museum is part of the City’s Arts and Culture Division, which includes the Mesa Arts Center and the Arizona Museum of Natural History. Our mission is to inspire children of all ages to experience their world differently through art, creativity and imagination.

At the age of 49, received a Master of Business Administration from the Eller College of Management at The University of Arizona, in 2012.

Which assisted in the successful rebranding of the Arizona Museum for Youth to i.d.e.a. Museum in February 2014. In the first year, increased attendance from 65,000 to 105,000 and increased revenues 70%.

Lead for Good's Leadership Success Institute -Graduate May 2015.

LSI strengthened confidence to lead an organization:

• A network of trusted advisors who understand the unique issues associated with the nonprofit sector and are able to provide support now and into the future

• Reduced stress and enhanced work-life balance• Effective new leadership tools and approaches to

use and share with your organization• Enhanced relationships with stakeholders

including staff, donors, and the community• A strategic, internalized leadership vision and the

skills to execute it• Increased chance of success in your next role as a

senior executive

One of my goals as part of my receiving mentoring from

Laura Atwood, was to apply for the Piper Fellowship for

2015.

Applied in Sep 2015 and was selected Nov 2015.

In 2016, I have been studying nonprofit fundraising:

• Lilly Family School of Philanthropy, Indiana

University, Certificate in Fundraising Management

• Association of Professional Fundraising Conference

• American Alliance of Museum Meeting &

MuseumEXPO

• Three-day intensive class in Comedy Improvisation at

the Second City, Chicago.

Mentoring Resources:

Lead for Good - Leadership Success Institute: http://leadforgood.org/Lsi/

Seminar for Historical Administration (SHA):https://historyleadership.org/

Virginia G. Piper Charitable Trust: http://pipertrust.org/

“Our community values the arts and

how it transforms our children’s

imaginative ideas into a lifetime of

learning and discovery. This

prestigious opportunity will allow me

to enhance my professional calling

towards that of an effective

fundraiser, to better serve the

museum and the stakeholders that

value its exhibitions and programs.”

- Jeffory Morris, i.d.e.a. Museum

Jeffory MorrisMuseum Curator

480.644.5769: Direct LineJeffory.Morris@MesaAZ.govhttp://ideamuseum.org

i.d.e.a. Museum150 W. Pepper PlaceMesa, AZ 85201

MENTORING IN THE DIGITAL WORLD

Annie Larkin

Associate Curator of Public Programs

Amerind Museum

Mentoring in the Digital World

■ Technology has transformed how we learn and communicate

■ This includes opportunities to be a mentor and mentee

■ Distance is not an obstacle

■ Instant communication

■ Utilizing social media

■ Facebook

■ Groups

o General to the profession

o Specialized

Exhibits

Social Media Managers

■ Alumni

Mentoring in the Digital World

■ Anonymity, no prior bias

■ Community mentoring

■ Access to communicate with people across the

globe

■ Varied professional experiences

Mentoring in the Digital World

■ Reach out to group community members

■ Remember to be aware of the environment

o Closed group vs. open group

■ Advantages of closed groups

■ Honest answers to tough questions

Mentoring in the Digital World

WE ARE THE CHANGE: MENTORS AND PEERS

Erika Katayama

Director of Exhibits, San Diego Museum of Man

Mentor- ways to offer your expertiseMentee- how to find help

■ Formalized program

– RC-AAM, registration and collections mgmt. arm of

American Alliance of Museums

■ Application process for both mentors and mentees, matched

by region if possible then by museum type

■ With a formal program, either participant can go to the

organizer for help, guidance, or re-matching if need be

■ Ideal for specific job skill sets and to network within one’s area

of specialty

Mentor- ways to offer your expertiseMentee- how to find help

■ Informal- how to reach out or seek out

– Introduce yourself to new hires at your site and nearby

institutions, meet for coffee or lunch/ schedule meetings with

colleagues if you are new to the job

■ Shared contacts or resources will be helpful for a new person, like a

trusted framer or supply company

■ Learning about new colleagues gives valuable information beyond one’s

title

– Seek out local chapters of EMP (Emerging Museum

Professionals) or another group that pertains to your industry or

skill set

■ Many cities have small meet-up groups for marketing, membership, social

WHAT IF THERE ISN’T ANOTHER –[INSERT JOB TITLE HERE]- THAT I

CAN REACH OUT TO?

• No other registrars/curators/membership managers around?

• Look for someone who has a skill you admire and would like to hone- like

ease in public speaking, social media savviness, great rapport with the

board and build a relationship with that person

• Mentoring can happen even from a distance, use LinkedIn to connect or

listservs for your particular field

Thank you!

Erika Katayama ekatayama@museumofman.org

VOLUNTEER MUSEUM GUIDE

MENTOR PROGRAMSUMMARY, GOALS, OUTCOMES

Niki Cuccinotto

Musical Instrument Museum, Phoenix

SUMMARY

Tours at MIM “A World of Musical Journeys” School / Youth Tours

prekindergarten-12th grade

10 field trip options | guided and self-guided options

2-hour experience

All field trips include Orientation Video, Experience Gallery (hands-on), self-guided time with guidePORTs

Many field trips include active music-making

Adult Tour

Adult Tour: 1-hour overview tour

VIP Tour: 1-hour “behind-the-scenes” tour

Orientation Tour

Drop-in tours available on weekends and select weekdays throughout the year

30-45 minute “highlights” tour

SUMMARY

Museum Guides at MIM Recruitment

New Volunteer Team Member (VTM) Application

New VTM Orientation (3 hours)

10-week Museum Guide Training (40-50 hours)

Museum Education & Ethnomusicology: tours overview, gallery content overview

Music Education: leading a Drum Circle

Educating Diverse Audiences: prekindergarten–adults

In-gallery practice: 8x small-group presentations, 3x tour shadow, co-teach (optional), 1 x Qualifying Tour

Active Museum Guides (12-15 hours per month)

3x tours per month (2/3 must be school-based)

Continuing Education (5-6 sessions per year)

SUMMARY

Museum Guide Mentors at MIM

In Spring 2012, began with 5-6 mentors

Annual school/youth/adult tour attendance was

~13,000

2016-2017 school year has 23 mentors

Annual school/youth/adult tour attendance is

56,000

Tasks for mentors include

Be available for tour shadowing, co-teaching

Evaluate and facilitate small-group practice

during initial ten-week MG training

Consult on tour updates, new tour plans

4 KEY CHARACTERISTICS:

SUPPORTIVE | FLEXIBLE | KNOWLEDGEABLE | PERSONABLE

GOALS

Practical Functions of Mentors

On-board new guides Core function of mentors, so far

Support museum guide continuing

education Demonstrate, reinforce, model best tour

practices

Additional arm of Education

Department These mission-based volunteers define culture

of museum for all volunteers | “silent recognition”

OUTCOMES

Tangibles Turn guides-in-training over sooner (evaluate Qualifying

Tours) Shadow opportunities are more plentiful (3x required

for 25+ guides-in-training)

Intangibles “It has been great fun watching [new guides] grow and

observing the effect of positive reinforcement on them. It seems that each week I get to work with some of these extraordinary folks and grow with them. Thank you for the opportunity.” –Active Museum Guide

“[Mentor models] gave us the ‘A-to-Z’ personalized concepts of how information can be delivered in a variety of ways.” –New Museum Guide

“Classroom hours provide knowledge overview while mentors showed how to use that knowledge to adapt each tour once the students come through the door.”

–New Museum Guide

OUTCOMES

Opportunities for growth

What other tangible outcomes can be

linked to this mentor program?

How is retention related to working with

mentors? i.e. “if a guide works with a

mentor, how much longer, on average, do

they volunteer as a museum guide?”

Training: Mentor program runs training and

continuing education with support of staff?

Fundraising: Mentor program fundraises

for Education initiatives related to tours

and museum guides?

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