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VERITAS CommandCentral Resource Management

Pablo HorensteinRegional Technical ManagerMediterraneanSymantec Corporation

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CommandCentral Definition

VERITAS CommandCentral is a family of products enabling IT organizations to provide shared infrastructure services

CommandCentral Family:CommandCentral ServiceCommandCentral StorageCommandCentral Availability

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VERITAS Product Portfolio

Availability Performance Automation

Volume ReplicatorVolume Manager

File systemNetBackup

BackupExec

Cluster Server

Cluster Server

CommandCentralService

CommandCentralMicroMeasure

OpForce

i3

i3

i3Database Editions

CommandCentral Storage

Storage CentralVolume Manager

VERITAS CommandCentral

File Systems

Databases

Applications

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Heterogeneous Hardware Infrastructure

Storage Foundations

3rd-Party Storage Mgt.

NetBackup /BackupExec

3rd-Party Backup

CommandCentral Service

CommandCentralStorage

I3

3rd-Party Monitoring

Cluster Server

3rd-Party Clustering

CommandCentralServer(future)

CommandCentral

Availability

CommandCentral

Performance(future)

CommandCentral Family

OpForce

3rd-Party Provisioning

CommandCentral Service

Service Level DefinitionService Delivery Workflow

Service Cost AnalysisService Reporting

CommandCentral Storage

Centralized Storage Ops.Policy-Based ManagementPerf. and Capacity Mgmt.End-to-End Provisioning

CommandCentral Availability

Centralized Cluster Ops.Policy-Based ManagementAvailability Management

Diagnosis & Troubleshooting

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Consumer Provider Management

Application InterfacesNetBackup & BackupExec, Tivoli

Storage Manager, Legato Networker, Databases, eMail, File Systems,

Directories…

UnifiedAgent-less andAgent-based

Interfaces

Consolidated Mgmt. Server(Windows or

Solaris)

Highly-Available via VCS

Java Architecture(built-in JRE)

Unified Database(Embedded

Sybase)

Secure Web-Access (SSL)

Storage InterfacesArrays, switches, HBAs, hosts, volume managers, files, users

Unified Data Warehouse

Unified Security Model (Single Sign-On, Access Control, User Groups and Roles)

Personalized Service Portal (Apache Tomcat)

Unified Management

License-able Modules

CommandCentral Architecture

Cluster InterfacesVERITAS Cluster

Server, MS Cluster

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Centralized Management• Visibility: Discover SAN, NAS,

DAS; report/trend/forecast; monitor/alert on problems

• File Details: Duplicate, Stale, Orphaned, MP3, JPEG?

• Delivery: Storage Services: Provisioning, Workflow/automation

• Accountability: Storage service levels, usage and chargeback

What Do I Have?

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How Is IT Running?

Visibility• View storage usage,

backup/restore jobs across enterprise

• Track disk, media and tape drive usage and availability

• Identify consistent problems

• Plan for new purchases

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Where Did My Money Go?

Accountability• How much spent & how using?

• Track array capacity and allocation

• Reporting both logical (Volume Manager) and physical (array based) storage allocation and consumption

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Approval, Provisioning, Automation

Should IT Be Automated?Service Definition Service Delivery

• Self-service request portal for storage/backup/restore/cluster services

• Automatically add/remove clients from VERITAS NetBackup and provision storage to hosts

• Customizable workflow approvals and notifications

• Track status of requests

• Optimize workflows over time

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QA Manager“I need a GOLD

infrastructure service”

Approval, Provisioning, AutomationSys Admin.

Provision server from

free pool

VERITASOpForce

Storage Admin.

Create LUNsMask/bind/zone

VERITAS CommandCentral

Storage

SysAdmin.Create new

volume group and file system

QA Manager• Request complete within delivery SLA

• Costs billed back to QA department

• Utilization and uptime within SLA

VERITASStorage

Foundations

Service AutomationCreate, ofer, and deliver services

Definition & RequestFinance

Mgr.“We have the

budget”

Data Center Mgr.

“We have the hardware”

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Service Delivery Portal

Finance App Admin.

HR App Admin.

StorageAdmin.

BackupAdmin.

CIO FinancialAnalyst

LOBManager

Cost Allocation

Business-LevelReporting

(Views)

Service Delivery Workflow

Backup

Storage

Backup

Storage

“Providers” “Consumers”

ServerAdmin.

App.Admin

Transforming IT to a Service Center

Service Definition and Tiering

StorageMgmt.

$12

$7

$2

DataProtection

$100

$50

$10

…

DataProtection

$100$50$10

StorageMgmt

$12$7$2

…

Service-Level Mgmt

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• Improve Service Levels– Standardize offerings– Appropriate service level for app– Set achievable service targets

CommandCentral Benefits

• Reduce Operating Expenditures– Centralize operations– Increase admin efficiency– Standardize on best practices– Automate processes over time

• Reduce Capital Expenditures– Pool infrastructure – Improve utilization– Increase purchasing leverage

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Thank You