using design thinking to create library spaces

||

IARU Library Meeting, 8 – 10 June 2016Dr. Franziska Regner, ETH Library, Head Innovation and DevelopmentClaudia Lienhard, ETH Library, Innovation and Development

09.06.2016Franziska Regner, Claudia Lienhard 1

Using Design Thinking To Create Library Spaces

|| 09.06.2016Franziska Regner, Claudia Lienhard 2

Agenda

What is design thinking?

Projects

Where to start?

||

“Design thinking is a human-centered approach to innovation that draws from the designer's toolkit to integrate the needs of people, the possibilities of technology,

and the requirements for business success.” Tim Brown, president and CEO of IDEO

09.06.2016Franziska Regner, Claudia Lienhard 3

Origin of the Approach – Basic Definition

Source: IDEO, 2016

|| 09.06.2016Franziska Regner, Claudia Lienhard 4

Origin of the Approach – Timeline

Concept evolvedat StanfordUniversity

Design thinkinggained popularity inthe business sector

d.school foundedat StanfordUniversity

HPI School of Design

Thinking foundedin Potsdam,Germany

2000s70’s and 80’s 2005 2007

Sources: Uebernickel & Brenner (2016) ; Platter, Meinel & Weinberg, 2009,Wikipedia, 2016

|| 09.06.2016Franziska Regner, Claudia Lienhard 5

Key Elements

Images: https://pixabay.com

|| 09.06.2016Franziska Regner, Claudia Lienhard 6

Design (Thinking) Process – d.school

Source: d.school, 2013 ; Plattner, Meinel & Weinberg, 2009 ; d.school, 2009

Empathize Define Prototype TestIdeate

|| 09.06.2016Franziska Regner, Claudia Lienhard 7

«Student Project Houses» ETH Zurich

Source: ETH, 2016

||

Two-year project (2013 – 2015)

Participatory design by actively involving students (as well as library staff members, researchers, experts)

Over 30 subprojects, e.g. Design workshops «Students cast furniture» «Being a temporary interior designer»

Sources: https://lernraumrostock.wordpress.com,Ilg, 2014 & Ilg, 2016

09.06.2016Franziska Regner, Claudia Lienhard 8

«The Library as a Learning Space 2015» University Library Rostock

Empa-thize Define Proto-

type TestIdeate

|| 09.06.2016Franziska Regner, Claudia Lienhard 9

«Team Working Spaces» ETH Library – Starting Point

Source slides 9 – 15: Grenacher & Lienhard, 2016

|| 09.06.2016Franziska Regner, Claudia Lienhard 10

«Team Working Spaces» ETH Library – Idea & Draft

SPACE 1 SPACE 2 LOUNGE

|| 09.06.2016Franziska Regner, Claudia Lienhard 11

«Team Working Spaces» ETH Library – Prototyping: Space 1

|| 09.06.2016Franziska Regner, Claudia Lienhard 12

«Team Working Spaces» ETH Library – Prototyping: Space 2

|| 09.06.2016Franziska Regner, Claudia Lienhard 13

«Team Working Spaces» ETH Library – Prototyping: Lounge

|| 09.06.2016Franziska Regner, Claudia Lienhard 14

«Team Working Spaces» ETH Library – Evaluation

Quantitative methods

Observation walks(8 weeks)

Qualitative methods

Feedback wall Semi-structured

interviews(12 students)

Design workshop(8 students)

|| 09.06.2016Franziska Regner, Claudia Lienhard 15

«Team Working Spaces» ETH Library – Design Workshop

|| 09.06.2016Franziska Regner, Claudia Lienhard 16

«Team Working Spaces» ETH Library – Design Thinking

Empathize Define Prototype TestIdeate

|| 09.06.2016Franziska Regner, Claudia Lienhard 17

Where to Start? – Staff Training & Expert Advice

IDEO

• http://www.ideou.com/• http://www.designkit.org/• http://www.designthinkingforeducators.com

d.school• http://dschool.stanford.edu/learning-experiences/• http://dschool.stanford.edu/use-our-methods/

FROG • http://www.frogdesign.com/work/frog-collective-action-toolkit.html

|| 09.06.2016Franziska Regner, Claudia Lienhard 18Image: https://openclipart.org/