users’ perspectives of next generation library catalogs
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June 25, 2008HKUST Library
Kevin HoCatherine Kwok
HKUST Library – Scriblio Workshop 2008
OutlinePart I Perceptions of Library & OPAC How Bad Is OPAC? What is a Next Generation Catalog? Demo on a commercial NGC
Part II Demo on HKUST Scriblio What Do We Think? Other Desirable Features Q & A
HKUST Library – Scriblio Workshop 2008
For many years ……The Library Catalog:
Is the primary means of locating library’s collections.
Display the holdings of the library.
Over the last decades, the catalog’s functions have evolved a lot. Now, catalogs also act as an access mechanism to resources beyond the library.
HKUST Library – Scriblio Workshop 2008
Perceptions of Library & OPACIn 2005, OCLC conducted a study and found:
89% of college students uses search engine. Only 1 % use library website to begin information search.
Use the library less and more time spent on Internet.
Search engines fit users’ lifestyle better than physical or online libraries.
90% of study respondents are with search engines. Search satisfaction has a strong correlation with the quality & quantity of information returned in search process.
The OPAC SucksRecorded by: the anAACRonisms
the OPAC sucks, that's all i gotta say
i'm getting bad results. don't act like it's my fault
the OPAC sucks, a sad calamitylike it's stuck in 8 million b.c.
the OPAC sucks so bad that it's a crime what does it want from me?i'm stumbling blindly
the OPAC sucks, people are confusedit runs amok, committing its abuse
the OPAC sucks, that's all i gotta say ... (Lyrics and music: Brian Smith)
you’re outta luck if you can’t spell “Hemingway”
the title that I seek is buried very deep
the law is broken “save the reader’s time”
years and years and years ago, computers replaced cards how come find what I want is still so goddamn hard?
(http://www.youtube.com/watch?v=tJD-safYEb0)
HKUST Library – Scriblio Workshop 2008
So What’re the Problems? Made for librarians, not patrons.
Best for “known-item” searching , not topic searching.
No relevance ranking. Most catalog search results are simply ranked last-in/first-out.
No cutting edge features (e.g. Blog, Wikis & RSS feeds)
Too much text and Boolean-based More…
HKUST Library – Scriblio Workshop 2008
Characteristics of NGCsA Next Generation Catalog (NGC) should:
Provide simple search interface
Relevance ranking
Drill down through a large result list
Include Web 2.0 functionalities
Eye-catching & Feature-rich environment
HKUST Library – Scriblio Workshop 2008
Examples of Next Generation Catalogs Aquabrowser – University of Chicago
Encore – Michigan State, Kentucky University
Endeca – NCSU, McMaster University, Phoenix Public Library
Evergreen – University of Prince Edward Island. [open source]
ExLibris Primo – Université du Québec
Koha – Northeast Kansas Library [open source]
OCLC Worldcat Local – University of Washington
Polaris Library System – Dallas Public Library
Scriblio – HKUST, Plymouth State University [open source]
Web 2.0 Library OCLC Next Generation Catalog E-books Hong Kong University of Science & Technology Workshop
Scriblio Course Reserve Alumni HKUST E-Theses
RSS Feeds Special CollectionsFeedback
Guides to Resources Collections Institutional Repository
Ask a Librarian Information Resources Microfilm Wi-FiGoogle Bibliographic Records Marc
Innovative Electronic Resources Encore Search WebBridge Collections
Tag Clouds Blogging
Keyword
Author Description & Reviews e-Journals OCLC Worldcat Ranking
Experimental Static vs Dynamic Subject Headings
Access Points
HKUST Library
Faceted BrowsingBoolean & Truncation
Reference
System
Access Services Acquisition
DSS
Cataloguing
Collection Highlights HKALL My Library Catalog Account ISBN
e-Resources Periodicals
June 2008Call Number Beta Unicode
Users’ Perspective Customization
CJK
http://catalog.ust.hk
HKUST Library – Scriblio Workshop 2008
Main Scriblio Features Search
Google-like search box
Support Unicode
Search all record contents
Results Clustering of results into facets
Relevance ranking
25 records per page, customizable
Maximum retrieval of 1,000 records
HKUST Library – Scriblio Workshop 2008
Main Scriblio FeaturesA Record is made up of both static + dynamic content:
Static (pre-loaded) Bib info, Amazon book cover & descriptions, tags, related items
Dynamic (real-time) Holdings, library links, Google Books+Preview
HKUST Library – Scriblio Workshop 2008
Static vs Dynamic Content
HKUST Library – Scriblio Workshop 2008
Web 2.0 Features Users comments & RSS feeds
Tag clouds: mouse over for no. of hits
Search suggestion Did you mean? vs No entries found
More like this Related items
Forward search: WB, HKALL, Worldcat, Google Scholar
Link to Amazon summary, book covers & Google Books
HKUST Library – Scriblio Workshop 2008
This is So Cool Simple, intuitive
Google-like search box
No more Boolean, no more search forms
Visually more attractive, large-font tag clouds
Discover by serendipity, just click here & there
Some Web 2.0 integration
Permalinks of comments, full records
HKUST Library – Scriblio Workshop 2008
Search Optional advanced search: author, title, call number for finding known items
Search suggestions sometimes fail
Federated search with subscription resources
Narrow search vs Expand search
HKUST Library – Scriblio Workshop 2008
Known Item Search
Comes up 24th
HKUST Library – Scriblio Workshop 2008
McMaster University
Michigan StateUniversity
HKUST Library – Scriblio Workshop 2008
… Display Allows some degree of customization, show/hide
Options for sorting results: relevance, title, date, circulation frequency
More visual cues
Fat vs slim brief records
Better navigation aids: next, previous, back
HKUST Library – Scriblio Workshop 2008
Phoenix Public Library
HKUST Library – Scriblio Workshop 2008
Fat vs Slim
HKUST Library – Scriblio Workshop 2008
… Facets & Search Bar Add language as browsable facets
Link to Reserve mode
Add Scriblio link on browser’s instant search bar
HKUST Library – Scriblio Workshop 2008
… More Enriched Content Link to review sites for feature films
HKUST Library – Scriblio Workshop 2008
… More Personalized Functions
Record searches, folders, user tagging, sharing [ Mystuff in Ask.com, Worldcat, LibraryThing ]
One login to perform all personalized functions
RSS feeders and social bookmarking
HKUST Library – Scriblio Workshop 2008
HKUST Library – Scriblio Workshop 2008
HKUST Library – Scriblio Workshop 2008
HKUST Library – Scriblio Workshop 2008
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